General Information. General Information

Transcription

1 General Information General Information

2 Our Mission With Christ as our example, we exist to help restore and promote the health and quality of life of those we serve. The guiding principles for all we do are embodied in our relationship with God. Founded on the Seventh-day Adventist legacy of Christian health care and service, we serve those who are sick and hurting as our response to a loving God who gave us the example of meeting the physical, mental and spiritual needs of others. Our Neighbors As responsible stewards of the resources entrusted to us, we work in collaboration with the people in our communities to provide appropriate services that contribute positively to their quality of life. Some hospitals offer a lot of beds; we offer a lot of attention. At our hospital, you are our neighbor, not another number. Those We Serve We strive to create a beneficial environment of friendly, compassionate, extraordinary care that promotes comfort and healing for those whom we serve. Our Associates We respect the diversity and contributions of our employees, medical staff, volunteers, vendors, business partners and the many others associated with our organization. We conduct our business and work relationships with fairness and integrity. Technology The latest equipment and advances in the medical field continue to pave the way for the future of your health. We stay on the leading edge of technology to provide our community with the best care possible. Compassion We continue to be guided by the motto, The skill to heal. The spirit to care. We are committed to providing quality and compassion in every aspect of your personal care. Florida Hospital DeLand is a member of Florida Hospital and a member of Adventist Health System, the largest not-for-profit Protestant health care organization in the nation.

3 Introduction At Florida Hospital DeLand, our mission is health and wholeness through Christian service. We not only proclaim this mission, we live by it each and every day. We believe healing physical ailments is only part of the challenge; help to heal mental and spiritual ailments which replenish the wholeness of our being. Opened in 1962, Florida Hospital DeLand is a fully certified, 156-bed hospital with more than 150 physicians on staff. We have continued to provide quality health care to the residents of DeLand. Every department within the hospital undergoes a careful evaluation to ensure that the highest level of care is provided at all times. Our goal at Florida Hospital DeLand is to provide quality health care to our patients, and extend concern, compassion, and respect to all we serve. Florida Hospital DeLand offers a wide range of services providing care and comfort close to home. Main Number: (386)

4 Hospital Services Auxiliary Our Auxiliary includes more than 150 volunteers who play a major role in our success at Florida Hospital DeLand. From helping to raise needed funds for the latest equipment and educational materials, to staffing the Pink Corner Gift Shop, Pinkie Resale Shop, and special fundraising sales, Auxilians share a common goal of providing aid and comfort to patients and their families. Tax-deductible donations are always welcome. Auxiliary: (386) Behavioral Health Our Behavioral Health Services is dedicated to providing individualized treatment to people ages 18 and older who experience serious psychiatric and/or chemical dependency problems. Our acute care setting provides effective stabilization of psychiatric symptoms and safe detoxification from chemical dependency. Behavioral Health: (386) BirthCare Center At our BirthCare Center, we bring the comfort of home to you. We offer flexibility and education to support families throughout the entire birth experience and far beyond. We re proud of our progressive, family-oriented birth center and we re privileged to have the opportunity to share in your family s birth experience. BirthCare Center: (386) Cancer Institute The Florida Hospital DeLand Cancer Institute is equipped with skilled, caring physicians who are committed to fighting cancer by identifying and delivering the best treatment options available. Through our affiliation with the Florida Hospital Cancer Institute in Orlando, we offer a wide array of subspecialty providers and research protocols to best serve the needs of our patients. Physicians meet monthly with a team of physicians from a variety of specialties, including surgeons, medical oncologists, radiation oncologists, and radiologists, to review and discuss cases and treatment. Cancer Institute: (386)

5 Cardiopulmonary Services Our Cardiopulmonary Department features a completely digital Cardiac Catheterization Lab, meeting the standards outlined by the American College of Cardiology. This full-service lab offers a variety of noninvasive cardiac and pulmonary diagnostic testing, including EKG tracings, echocardiography, Holter monitoring, several cardiac stress procedures, and pulmonary function testing. In addition, this department s full-service Peripheral Vascular Lab enables physicians to better detect diseased vessels through a non-invasive procedure that provides better overall resolution. Cardiopulmonary: (386) Diabetes Education Program Staffed with both a Certified Diabetes Educator and Registered Dietitian, our Diabetes Education Program features comprehensive educational classes which teach diabetic patients to manage diabetes in either an individual or group setting. The program meets the Standard of Care for diabetic patients educational needs and is ADA Recognized. Diabetes Education Program: (386)

6 Emergency Department Florida Hospital DeLand offers a Fast Track area in the Emergency Department designated for patients who have minor injuries or illnesses to significantly decrease the wait time for all patients. Our Emergency Department physicians are board certified in emergency medicine and many of our nursing staff are certified in Adult Cardiac Life Support (ACLS), as well as Pediatric Advanced Life Support (PALS). Foundation The purpose of the Florida Hospital DeLand Foundation is to support the mission of Florida Hospital DeLand by providing philanthropic opportunities to its employees and constituents. These opportunities help provide necessary funds to enhance and expand the facilities and services at the hospital. The Foundation maintains a strong commitment to safeguarding contributions toward our quest for the latest health care technology, facilities and services. Foundation: (386) Imaging Our Imaging Department is equipped with the latest in technology to assist our physicians in making a proper diagnosis and devising the best methods of treatment. We offer same-day/next-day appointments for many services, from diagnostic and therapeutic radiology, fluoroscopy, MRI, ultrasound, computerized tomography (CT) scanning, PET/CT scanning, nuclear medicine and digital mammography. Two convenient locations Florida Hospital DeLand and Victoria Medical Park. Florida Hospital DeLand Imaging: (386) Victoria Imaging: (386) Laboratory Our laboratory provides prompt, accurate outpatient services for patients of all ages. The laboratory is open for routine outpatient services Monday through Friday from 6:30am to 5pm, with STAT testing on the weekends per physician request. Our laboratory also offers general laboratory testing 24 hours a day, 7 days a week for emergency and routine testing on hospital inpatients and the Emergency Department. Two convenient locations Florida Hospital DeLand and Victoria Medical Park. Florida Hospital DeLand Laboratory: (386) Victoria Laboratory: (386)

7 Orthopaedic Center of Excellence We believe the road to recovery should be as comfortable as possible. Our Destination: Mobility program is a unique and fun way to encourage patients to recover faster. Rooms are beautifully decorated with tropical décor and your progress is tracked throughout the entire process. A group of experienced doctors and staff is on duty to assist you throughout rehabilitation. For more information, visit destinationmobility.org. Orthopaedic Center of Excellence: (386) Partner Program Our Partner Program offers hospital benefits to local businesses, their employees and community members. Benefits include appointment pre-registration, same-day appointments guarantee, discounts with local DeLand vendors, non-insured Partner Program discounts and more. Visit to learn more about basic and premium memberships. Partner Program: (386) Pastoral Care Our Pastoral Care Department has professional chaplains, and trained volunteers on staff who help our patients and their families in their quest for spiritual healing. Several faiths are represented by clergy-laity volunteers to meet patients individualized needs. As part of our commitment to the total health of our community physically, mentally, and spiritually we are guided by a mission toward healthier living and enhancement of quality of life. We extend the healing ministry of Christ with skill and compassion, regardless of faith or belief system. Pastoral Care: (386) Sports Medicine and Rehabilitation At Florida Hospital DeLand, we provide both in-and outpatient rehabilitation services. Each of our therapy disciplines has a qualified, caring and dedicated staff of licensed professionals who create individualized treatment plans aimed at teaching you how to achieve your personal goals. Services include physical therapy, occupational therapy, speech/language therapy and cardiac and pulmonary rehabilitation depending on the location. We have three convenient locations Stetson University, Victoria Medical Park and Florida Hospital DeLand (inpatient rehab and speech services only). Stetson University: (386) Victoria Medical Park: (386) Florida Hospital DeLand: (386)

8 Sleep Disorders Center Our skilled physicians and technologists conduct overnight and daytime sleep studies to evaluate your individual needs. We diagnose and treat a variety of common sleep disorders, such as sleep apnea, snoring, insomnia and narcolepsy, using sophisticated technology in our hotel-style rooms. Sleep Disorders Center: (386) Surgical Services Florida Hospital DeLand offers surgical services in the following specialties: dental, general, gynecology, orthopaedics, plastic, podiatry, thoracic, urology and vascular. Our facility is staffed by professional nurses, certified technicians, board-certified anesthesiologists, certified registered nurse anesthetists and other specially trained personnel. We also offer same-day surgery. Surgical Services: (386) Same Day Surgery: (386) Our Core Values Service Excellence Being committed to superior service and patient care Compassion Respond to the needs of others with empathy and kindness Trust Tell the truth and be faithful to commitments Teamwork Partners working together to provide superior care Stewardship We are responsible for every resource God entrusts to us Innovation Ensuring a culture open to change as well as continuous improvement Accountability Make decisions and accept responsibility for the outcomes

9 Amenities Florida Hospital DeLand is committed to excellence from the moment you walk through our doors. It is important to us that you feel valued every minute you spend with us. We offer the following services to reflect that commitment to excellence: Valet Service This service is available to all of our guests at no cost. Registration Kiosks Register on a self-service kiosk rather than waiting to be called to a registration office. A registrar is available to provide support at the kiosks, and those who prefer a personal interaction can still register the traditional way. The Daily Bread Café All are welcome to enjoy our not-so-typical hospital fare, such as a hot bar, salad bar, Asian cooking station, grill, Panini grill, desserts and more. Located on the first floor. Cafeteria serving times: Monday - Sunday Breakfast: 6:30 am 9 am Lunch: 11 am 2 pm Dinner: 4 pm 7 pm Hours are for hot items. The Pink Corner Gift Shop Located in the hospital in the Plymouth Avenue lobby. Gift shop hours: Monday, Tuesday, Thursday: 9 am - 8 pm Wednesday: 7 am - 8 pm Friday: 9 am - 5 pm Saturday: Closed* Sunday: 12:30-4:30 pm *Closed on Saturdays out of respect for the Sabbath, as recognized and observed by Florida Hospital and the Seventh-day Adventist Church. The Pinkie Resale Shop Located at 720 S. Woodland Boulevard in DeLand Phone: (386) Monday through Friday: 9am - 5pm

10 Victoria Medical Park Victoria Imaging Victoria Imaging has a full spectrum of diagnostic methods to meet your specific imaging needs. We are equipped with the latest technology to assist your physicians in making a proper diagnosis and planning the best methods of treatment. Victoria Imaging: (386) Victoria Laboratory Victoria Laboratory provides prompt, accurate outpatient services for patients of all ages. Victoria Laboratory is open for routine outpatients Monday through Friday from 7 am to 4 pm. Victoria Laboratory: (386) Victoria Sports Medicine and Rehabilitation Our comprehensive rehabilitative services focus on four key areas: Sports Medicine, Physical Therapy, Occupational Therapy and Speech Therapy. In addition to many specialized and unique programs. Sports Medicine and Rehabilitation: (386) Victoria Women s Center We help women attain their highest health potential. Our certified technologists take the time to explain each procedure and encourage preventative measures in order to lead healthy lifestyles. All services at the Victoria Women s Center require a physician s referral. Victoria Women s Center: (386) Our Physicians In addition to the convenience of specialized services offered at Victoria Medical Park, a number of physician offices are located onsite. Some offices are permanent, while some physicians will rotate their schedules, making their services even more convenient for you. Some of the physicians you may see are: Gastroenterology - Digestive Health Specialists David Elijah, MD General Surgeon Joel Bautista, MD Obstetrics and Gynecology - Women s Wellness Center Anita Chait, MD, and Tymesia Hudson, MD Primary Care Christine Aziz, MD 151 Victoria Commons Boulevard, DeLand, FL

11 SPRING GARDEN AVE H PLYMOUTH AVE NEW YORK AVE BERESFORD RD TAYLOR RD ORANGE CAMP RD BLUE LAKE RD KEPLER RD/DR. MARTIN LUTHER KING JR. BLVD VICTORIA COMMONS BLVD VICTORIA MEDICAL EXIT 116 PARK 701 West Plymouth Avenue, DeLand FL (386)