Industries, applications, and configurations

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1 Industries, applications, and configurations A Beginner s Guide to choosing a rugged Device As the popularity of enterprise tablet computing rapidly increases, so does the variety of industries and applications that require rugged tablets to effectively complete field work. However, not all applications require the same kind of rugged device, and with so many computing choices available, potential rugged tablet buyers can have trouble navigating their options. Consumers can reduce complexity and maximize the benefits of their mobile devices if they understand the following while comparing rugged choices: Whether an industry is a good candidate for rugged, rather than consumer, devices Which applications and work scenarios a rugged device will be used for What configuration options there are, and which will be the most economical and efficient for the projected use of the tablet What to expect in terms of efficiency and productivity increases after deploying rugged mobile devices in an industry To help prospective rugged mobile consumers, Xplore has created this basic overview of industries and use cases common for rugged devices. This white paper also reviews form factors for rugged devices, as well as the various feature configurations offered by different rugged device manufacturers, so you can be sure you select a device that is tailored to the needs of your business.

2 Tablet vs. Laptop: which form factor works best? While rugged notebooks were extremely popular several years ago, the emergence of the Surface, ipad, and other consumer tablets today is creating an increased demand for rugged tablet computers. This increased popularity has also resulted in development of new software and operating systems specifically tailored toward tablet use, so keyboard and mouse are replaced by menu-driven applications that only require touch or pen input to operate efficiently. This increasing demand for tablets, as well as a rapidly growing software infrastructure that supports tablets in the enterprise, means businesses still relying on notebooks in the future may fall behind in their competitive edge. The burgeoning dominance of tablets is only one of several aspects that makes the tablet form factor a more practical choice over notebooks. Some other issues include: Ease of Use & Mobility Tablets provide ease of use to mobile workers, who can hold it in one hand and still input data. Notebook computers require that they be placed on a flat surface for keyboard input, which limits the locations in which data input can occur. The lack of a keyboard input is also an advantage in harsh conditions such as extreme cold where typing and even writing could be made difficult by gloves or otherwise. For situations where large amounts of typing is required, however, tablets typically come with USB ports or specialized mounts to which peripherals like keyboard and mouse can be attached. Tablets also have the advantage in weight and space considerations. They are lighter, and for workers that require vehicle mounts (which is a common occurence), tablets are far more compact and space-saving than their notebook counterparts. power & storage The typical tablet, due to its efficient, low power consumption processors, can easily outlast laptops, reducing downtime for the mobile worker. Tablets often possess a near full shift battery life, whereas notebooks often struggle to make to even half a shift. Utilizing notebooks in this case would hinder mobile workers if they have to return to charge their notebook or carry an excessive number of batteries on person. In addition, notebooks in the past held the edge over tablet PC s due to the power and capacity they held over the tablet form factor. This is not true today. Due to advances in technology, tablet PCs can offer the same power and storage space that notebooks can, all in a much more portable form factor. versatility With a variety of operating systems to choose from, tablets can offer more versatility than the traditional notebook computer. Users may opt for traditional, notebook based operating systems to gain access to legacy software. However, if the business model does not require integration with legacy software, there are new mobile operating systems to choose from today, with a myriad of enterprise applications available with them, all optimized to take advantage of the full capabilities of a tablet XPLORE (9-7567)

3 Which industries should consider rugged tablets? Rugged tablets are the best form factor for mobile employees who are involved in activities that take place in environmentally challenging situations, but require the ability to access, record, and transmit data. Whether indoors on a forklift with constant vibration, outdoors on a utility pole mapping assets in all sorts of weather conditions, or on an oil rig miles away from the shore, a truly rugged tablet will be able to withstand these conditions without sacrificing portability. There are many industries where rugged tablets are deployed to increase productivity. These industries are in work environments where mobility is important and tasks are often critical, time sensitive, and can have hazardous consequences if unforseen breakdowns or data loss occur. Therefore, computers used in these industries must be able to withstand the rigorous conditions without failure or slowing down. Downtime is just not an option. Rugged Tablets are Utilized in growing numbers in the following industires: Industrial public services & field Services government & public Safety energy military Industrial areas such as agriculture, warehouse/ distribution, manufacturing, construction, and manufacturing. Public service and other areas of field services including cable, telco, utilities, and insurance. Federal, State, and Local Government Solutions including Fire, Police, EMS, Border Patrol, Inspectors, and Health and Human Services. Areas of the Energy sector including oil and gas, mining, and geophysics. Military areas such as Air Force, Navy, Army, Coast Guard, and Marines. dust, varying temperatures, vibrating machinery, and spills. travel on-foot and in vehicles, bright sunlight, extremely hot and cold vehicle temperatures, and general outdoor weather. dangerous locations, timesensitive missions, bad weather, and vehicle and foot travel. liquid spills, offshore, dust, explosion-prone environments, extreme temperatures, vibrating machinery, and general outdoor weather. extremely harsh outdoor environments, dangerous covert operations, frequent travel and shocks, and other highly varied conditions. Work Order WIP Quality Assurance Facilities Workforce Automation- Maintenance Inventory Workflow and Safety Standards Shipping and Receiving Work Order Computer Aided Dispatch Mapping (GIS) Facilities Workforce Automation Trouble-Outage Service Upgrades Border Patrol First Response Environmental Resource GIS/Mapping Case Work Records Maintenance Inspections/Appraisals Code Enforcement Asset Compliance Resource and Materials Seismic Surveys Geomapping Workforce and Risk Data Acquisition Spill and Incident Response Drilling and Machinery Monitoring Situational Awareness Flight Line Maintenance Special Operations Command and Control Mission Planning Unmanned Aerial Vehicles Military Police Operations

4 Rugged Tablets: Choosing the right configuration Rugged tablets can be configured differently for different work environments and use cases. Many features often come standard and integrated with rugged tablets, so when selecting a form factor, it is practical to choose a tablet with specifications that will fit common work scenarios for your industry. Otherwise, costs can be driven up by add-ons, workers can get frustrated by hardware problems that make their work more difficult instead of efficient, or costly integration problems caused by numerous third party devices and equipment. The following chart outlines some common feature of enterprise mobile devices and the day-to-day issues they address. Keep these in mind when deciding on a tablet, so you can be certain to match your tablet configuration to your mobile workers needs. TABLET ENVIRONMENT data input battery life Processing Ability data protection Sunlight Readable Display: used for outdoor work Temperature resistant capabilities: for freezing (arctic, freezers) or hot (deserts, hot cars) Resistive Touch: works with gloved hands (e.g. protective gloves for hazardous areas), humid/wet areas Stylus Pen: Some applications call for specific Length of Battery: depends on whether device will be docked and charging normally, or will have to be in the field for extended periods. 5 hr minimum life recommended. Memory: higher memory is required for complex applications with real time capabilities (e.g. GIS mapping and mission planning). At least 4GB is necessary. SSDs: required if tablet is at all in danger of dropping. Preserves data against shock better than HDDs. Redundancy: Dual drives and RAID array make IP and MIL-STD-810G ratings: vary based on tablet use in areas near spills, drops, other hazards. Choose ratings based on projected tablet environment. stylus input, for precision and writing Dual Input: Stylus and finger options. Gives most flexibility and adapts to many different situations Hot/Warm Swappable: Allows battery to be switched without turning off unit. Necessary feature for extended/full day field work Graphics: high definition graphics cards needed to quickly render complex images Integration: tablet s design configurations that sync well with current systems redudancy-- and extra protection-- possible. Important for businesses where data integrity and system uptime are extremely important. Transmission Integrity field repairable & Upgradable WiFi & Ethernet: Wireless/wired conneections needed for reliable local connections WWAN: keeps workers connected in remote areas (anywhere connectivity) Toolless Access: allows workers to replace key parts (battery, SD card, etc) without using tools. On-Site Replacements: this allows key parts of Bluetooth: connects other devices to your computer (wireless printing, etc) GPS: for location tracking/navigation. Varies in accuracy (sub-meter and up) the device to be replaced/repaired without sending the unit away for servicing. This is important for employees in remote locations or for whom downtime is not an option XPLORE (9-7567)

5 benefits of adopting rugged tablets Industries considering the use of rugged tablets continue to expand as technology advances to allow greater reach into extreme environments. The tablet PC provides key measurable benefits to frontline employees and field personnel by eliminating potential errors and reducing time commitments required for paper-based data collection, entry and manipulation. Their use is aligning with emerging hosted and digitized applications in a better fashion. And, most importantly, their use has enabled better real-time decision making by providing more reliable access to data quickly. Xplore Technologies found that customers using frontline tablet PC systems at the point of transaction (vs. paper) experience an average of a 22% increase in error Reduction and productivity gains as high as 400%. Industries and applications for Xplore rugged tablets: Manufacturing & Distribution Inventory Quality Control Parts Tracking & Inventory Shipping and Receiving Supply Chain Energy Asset /EAM Compliance and Reporting Safety and Workforce Data Acquisition and Processing Spill and Incident Response Transportation GIS / Mapping Computer Aided Dispatch Fleet Logistics Field Services Work Order Computer Aided Dispatch GIS / Mapping Workforce Automation Service Upgrades Public Safety Electronic Ticketing Electronic Patient Records Mobile Field Reporting Mobile Incident Command Emergency Response Military Mission Planning & Situational Awareness Special Operations Command and Control Unmanned Aerial Vehicles Military Police Operations About xplore technologies Xplore Technologies Corp., maker of the most rugged tablets on Earth, has been in the business of developing, integrating, and marketing industrial grade rugged tablets for our customers in the Energy, Utilities, Manufacturing and Distribution, Public Safety, Field Services, Transportation, and Military sectors for over 15 years. Xplore Tablets use the most powerful and modern processors and components and are tested more vigorously for shock, thermal, vibration, impact, ingress and emissions than any other PC in the industry. Xplore s products enable the extension of traditional computing systems to a range of field and on-site personnel, regardless of location or environment. Xplore s portfolio of products is sold on a global basis, with channel partners in the United States, Canada, Europe and Asia Pacific. Xplore s main offices are located in Austin, Texas with regional sales offices throughout the U.S., Canada and Europe. Xplore is a public company that trades under the symbol XPLR on the NASDAQ Stock Exchange.

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