Civility 101 in the Online Classroom De-stress for Student Success. Excellence Innovation Diversity

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1 Civility 101 in the Online Classroom De-stress for Student Success Diane Monsivais, PhD, RN, CNE Leslie Robbins, PhD, RN, PMHCNS-BC, PMHCNP-BC (NM only), FAANP Ryann Fierro, BSN, RN Excellence Innovation Diversity

2 COURI/ Provost s Summer 2014 Student Research Assistant Program funding UTEP School of Nursing Site license for Incivility in the Online Learning Environment Survey (IOLE) (Clark 2012) Project status: Exempt (UTEP IRB)

3 Describe examples of stressful educational online challenges for School of Nursing faculty and students Identify focused best practices in online education to reduce stressful challenges

4

5 Rude or disruptive behaviors which often result in psychological or physiological distress for the people involved---and if left unaddressed, may progress to threatening situations. Continuum of Incivility Distracting or annoying behaviors Aggressive potentially violent behaviors Clark, C.M. (2009). Faculty field guide for promoting student civility (p. 194). Nurse Educator, 34(5),

6 In Academia In the Workplace

7 Prevent incivility

8 Purpose Explore faculty and student perceptions of incivility in the online learning environment Instrument Incivility in Online Learning Environment (IOLE) survey (Clark, 2012) Analysis SPSS Qualitative Description (Sandelowski, 2000) Sandelowski, M. (2000). Whatever happened to qualitative description? Research in Nursing and Health, 23,

9 Faculty (n=23) Student (n=67) Gender Female..17 Male 6 Gender Female.48 Male 19 Age Range years Age range years Race/Ethnicity Hispanic (non-latino) 7 Asian 1 Latino. 2 Other. 1 White/Caucasian.. 12 Race/Ethnicity Hispanic (non-latino) 21 Asian. 4 Latino...10 Black. 1 White/Caucasian..30 Other 1 Years of Teaching Number of Online Courses Taught Number of Online Classes Taken Expertise at Teaching Online Very low or low 6 Average. 5 High or very high. 11 Primary Program for Teaching Bachelor s 15 Master s. 7 Other. 1 Expertise at Learning Online Very low or low 3 Average. 20 High or very high. 39 Program Master s 43 RN-BSN. 1 Traditional BSN.8 Fast Track 1 Doctoral. 4 Academic Rank Instructor 7 Emeritus. 1 Assistant Professor.13 Other. 1 Associate Professor. 1

10 Clark, C. M., Olender, L., Cardoni, C., & Kenski, D. (2011). Fostering civility in nursing education and practice: Nurse leader perspectives. Journal of Nursing Administration, 41(7/8),

11 What are most challenging aspects of online learning as perceived by nursing faculty and students?

12 Identified by Faculty Creating a sense of community and supportive learning environment Lack of face-to-face contact to address issues and concerns Intense time commitment and constant attention to timely feedback Anonymity can encourage rude/aggressive behavior Times Mentioned Identified by Students Delayed or no faculty response 17 Lack of faculty clarity and objectivity 14 Group work issues 11 Lack of face-to-face communication 7 Self-discipline and staying focused on task 4 Times Mentioned Inconsistent faculty expectations 1 Course layouts inconsistent 1 Lack of familiarity and experience with technology 3

13 Research Evidence School of Nursing Resources Faculty Expertise Student Preferences University Resources

14 Research Evidence Group Work School of Nursing Resources Faculty Expertise Student Preferences University Resources

15 Value emphasized Skills for success shared Group formation 3-5 members Individual contributions Peer contributions Project phases defined Team charter Weimer, M. (2014, Sept. 12). 10 recommendations for improving group work. Integrated literature review in progress

16 Research Evidence Time Requirements School of Nursing Resources Faculty Expertise Student Preferences University Resources

17 Transparency Structured response times Quick grading Efficient rubrics Faculty Focus Special Report. 10 principles of effective online teaching: Best practices in distance education

18 Adapt best practices and research evidence to local setting Orient faculty and students effectively for the online classroom

19 Is there a part of your online class you could de-stress to promote student success?

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