April 2009 Chapter Accomplishments

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1 April 2009 Chapter Accomplishments In April 2009, we asked each Chapter complete our first semi annual Chapter Progress Report. Read on to see how much they ve accomplished in a year! Standouts 1. Cambridge Health Alliance assisted in coordinating the Boston regional event and implemented a new sign out process as a result of role play interaction and IHI Open School course modules! 2. Case Western Reserve University persuaded the Dean to host a symposium to highlight the quality improvement work done on CWRU s campus! 3. Children s Hospital of Philadelphia (CHOP) was able to get more than 80 nurses in their Neonatal Intensive care unit to take the IHI Open School courses! 4. Duke University identified several projects for students and helped contribute to the ongoing curriculum reform. The Chapter Leaders met with faculty leaders and recently, the Chapter President spoke to the Board of Visitors for the School of Medicine on interdisciplinary education and student involvement in quality improvement and patient safety. The Chapter Leader participated in a national essay contest with other Chapter Leaders sponsored by MD Connector and the Mayo Clinic they were finalists! 5. Emory University & Georgia Tech University created a multi institutional Chapter that engages students from several health and health related professionals. Several of the Chapter members attended the 2008 IHI National Forum. They also created a Chapter website! 6. Harvard University hosted the IHI Open School Boston Regional Event! A few of the Chapter members are also involved in planning a national student project to facilitate implementation of the WHO Surgical Safety Checklist. Of note, two of the Chapter Leaders persuaded leadership at hospitals in Pakistan and Israel implement the checklist. One of the Chapter Leaders presented the IHI Open School at a grand rounds presentation and a memorial presentation at a different hospital. The Chapter also scheduled a lecture series featuring guest speakers who speak about topics related to quality improvement and patient safety. 7. Johns Hopkins University spread the IHI Open School work and increased awareness about the IHI Open School website and courses. The Chapter Leader facilitated collaboration with other IHI Open School Chapter Leaders to participate in a national essay contest about health education reform sponsored by MD Connector and the Mayo Clinic. They were finalists! They look forward to engaging more students and creating quality improvement opportunities. 8. Mayo Clinic Jacksonville enacted a requirement that all Anesthesiology residents complete the IHI Open School patient safety courses online! 1

2 9. Massachusetts General Hospital Institute of Health Professions assisted in planning the IHI Open School regional event. Chapter Leaders and the Faculty Advisor were instrumental in engaging the school s academic committee. The committee invited members of the IHI Open School team to present, obtain feedback, and share the IHI Open School resources. 10. National University of Singapore engaged students in safety projects and drafting papers for publication! 11. Northeastern Ohio Universities Colleges of Medicine and Pharmacy engaged Chapter members in learning and using the WHO Surgical Safety Checklist. The Chapter Leaders and Faculty Advisors invited a student to present the IHI Open School at a grand rounds presentation and a memorial presentation at the hospital. 12. North Carolina State University ran two pilots for new system design at REX hospital and demonstrated how "Lean" concepts can be applied to hospitals to decrease the average length of stay! 13. Penn State brought IHI content into their courses. IHI and the importance of quality health care are discussed in every class. IHI materials have been incorporated into the syllabus of the quality improvement course. 14. Philadelphia College of Osteopathic Medicine added quality improvement and patient safety to its Medicine and Society class! 15. University of California San Francisco hosted an IHI fellow, Dr. Robson, as a guest speaker at Chapter meeting. The Chapter Leader presented to the group of health care leaders at the 2008 IHI National Forum. The Chapter also successfully published an article in its school newsletter about their Chapter. 16. Saskatchewan Chapter (University of Saskatchewan, University of Regina, & SIAST College) persuaded student leadership at the university to agree to take on the IHI Open School as a committee activity. Over 100 students have completed IHI Open School courses as part of their QI curriculum in Stanford University obtained support for their Chapter by scheduling meetings with the Dean of the School of Medicine, Dean of Medical Education, and several faculty members. They are modifying a leadership course in the medical school to include quality improvement and may develop an elective track for students interested in quality improvement. They also plan to conduct a quality improvement project at their student run health clinic. 18. Texas Tech University Health Sciences Center held its first meeting and had twenty attendees! The Chapter Leader participated in a national essay contest with other Chapter Leaders sponsored by MD Connector and the Mayo Clinic they were finalists! 19. Thomas Jefferson University recruited and maintained a group of interested students who have helped shape the Chapter! The Chapter Leader participated in a national essay contest with other Chapter Leaders sponsored by MD Connector and the Mayo Clinic they were finalists! 2

3 The Chapter Leader has also published several articles about her work in quality improvement and the IHI Open School. 20. University of Chicago recruited a committed group of people to join their Chapter. They have a very enthusiastic cadre of students who are excited to learn and get involved. Student involvement in their IHI Open School Chapter is guiding the curricular changes that will include development of a quality improvement track that students will complete throughout their four years in medical school. 21. University of Colorado Denver traveled to Haiti in June to get a 200 bed hospital operating. Quality of care is a focus in their work plan! 22. University of Dundee obtained university credit for IHI courses as part of their final year medical student portfolio. They also created a patient safety and health care improvement module for final year medical students to learn and create projects based on the WHO patient safety curriculum. They were also involved in organizing the UK Chapter Congress and are developing a summer school Patient Safety course. 23. University of Edinburgh assisted in developing a patient safety component that will be added to the undergraduate medical school curriculum! 24. University of Manitoba presented a poster on behalf of their Chapter at the local Health Profession Education Collaborative meeting. The medicine and nursing students are collaboratively organizing a patient safety day to pilot the WHO surgical safety checklist. 25. University of North Carolina Chapel Hill increased membership and continues to identify students with a sustained interest! The Chapter Leader participated in a national essay contest with other Chapter Leaders sponsored by MD Connector and the Mayo Clinic they were finalists! 26. University of Oslo & Kollegium Qulturum presented the IHI Open School at the General Assembly of the International Federation of Medical Students (IFMSA) in March The Chapter Leaders and Faculty have used Open School/IHI content to train almost 70 students in Trondheim, Norway, Copenhagen, Denmark, and Hammamet, Tunisia! 27. University of San Diego provided education to its members about quality improvement, patient safety, and patient advocacy. Their Chapter has excelled in connecting research, contemporary health care principles, and translating it into modeling improvement for clinical practice. They re planning a regional Chapter meeting, are discussing plans for community service projects, and may organize their Chapter members to collectively petition for change at the state legislative level! 28. University of South Florida presented the IHI Open School to the USF Committee and Safety council. The Chapter Leader shared the resources provided on the IHI website to the committee and advocated incorporating the IHI courses into USF s curriculum at health profession programs! 3

4 29. University of Toronto toured the Human Factors lab with the Chapter in April, plans to partner with a regional hospital to do an improvement project, and plans to work with a newly founded organization for Patient Safety based at two teaching hospitals. 30. Vanderbilt University reached out to most of the key quality improvement stakeholders at Vanderbilt University, Vanderbilt University Medical Center, and received enthusiastic support. They recruited a small, but influential cadre of mentors: five physicians participating in the VA Quality Scholars Program at Vanderbilt University and their affiliated VA Hospital. With the successful recruitment of a dozen rising second year medical students, they are embarking on their first quality improvement project this summer at their student run clinic: the Shade Tree Family Clinic. In the meantime, they have scheduled meetings with student leaders from both the School of Management and the School of Nursing to expand membership to their sister schools. 31. Yale University getting started and participating in curriculum reform. The Chapter Leader also published in academic journals about the need for quality improvement education. Recruiting, Spreading Awareness, & Creating an Interprofessional Chapter 1. Boston University participated in the IHI Open School Boston regional event! 2. Christiana Care Health System garnered support from hospital leadership! 3. Columbia University hosted Bruce Chernof, MD of the SCAN Foundation and UCLA School of Medicine. He discussed the future of senior care in the US. 4. Dartmouth University recruited and continuing to recruit 10% of the first year medical school class to join the Chapter! 5. Northeast Hospital Corporation at Beverly Hospital established their Chapter and engaged three nursing school affiliates! These schools can be competitive in the academic environment; showing students how the schools can come together to further the improvement of every aspect of patient care is very important. Being a hospital Chapter is also nice because they can complement students learning with experience on hospital improvement projects. 6. Hertfordshire University linked the Chapter across three universities to create a place where everybody can share experiences or learn about patient safety! 7. Henry Ford Health System increased interest and awareness of patient safety and was pleased to see that members are engaged! 8. Madison University & Florida Hospital generated awareness and informed others about IHI Open School resources! 9. St. Vincent Hospital garnered support from key authorities in the hospital! 4

5 10. Suffolk University invited alum to speak at their Chapter and approximately 45 people attended the meeting. It was the most attended event to date! 11. University of Albany brought students together from medicine and public health to create an interprofessional group! 12. University of Glasgow established their Chapter and obtained funding to send two students to the 2009 International Forum on Quality and Safety in Healthcare in Berlin, Germany! 13. University of Melbourne brought together mental health and family practitioners to create an interprofessional Chapter! 14. University of Michigan gathered interested students from several health professions (and other) schools at the University of Michigan (Nursing, Public Health, Business, Medicine) and facilitated two large Chapter meetings. The also held a series of smaller leadership meetings for individuals interested to take on additional responsibilities. While individuals' are listed as the group s official "Chapter Leaders," several students have taken initiative to determine the mission and goals of their Chapter. They also developed a blog for their Chapter! 15. University of Minnesota identified a set of interprofessional leaders for the next academic year! 16. University of Montreal recruiting Chapter members! 17. University of Oklahoma Tulsa established their Chapter and is identifying leaders from all the colleges on campus (medicine, nursing, PA, pharm, etc)! 18. University of Phoenix created a supportive environment for the Chapter members. The Chapter Leader has received feedback and resources from other members for a project at her hospital to eliminate post surgical complications. 19. South Carolina Chapter (University of South Carolina, Clemson University, & Medical university of South Carolina) obtained support from the South Carolina Hospital Association. They are creating an interprofessional organization that incorporates students and faculty from many different departments. 20. Wales Chapter (Cardiff University, Swansea University, University of Glamorgan, University of Newport, &Cardiff University) established an interprofessional steering group to lead the Wales Chapter, who have been inspired to work together to contribute to improving healthcare quality and patient safety. The Wales Chapter audience goes beyond undergraduate students; it extends to postgraduates, educators, healthcare professionals, patients and the public. Getting Started! 1. Boston College 2. California Polytechnic State University 3. Children s Hospital Central California 5

6 4. Dalhousie University 5. Gloucestershire Royal Hospital 6. Governors State University 7. INOVA Fairfax Hospital, VCU School of Medicine Branch 8. Monterrey Institute of Technology and Higher Education 9. New York University 10. Park University 11. Peninsula College of Medicine and Dentistry 12. Southern Connecticut State University 13. University of Alabama Birmingham 14. University of California Berkeley 15. University of Bristol 16. University of British Columbia 17. University of Findlay 18. University of Illinois Chicago 19. University of Massachusetts Medical School 20. University of Missouri Columbia 21. University of New Mexico Health Sciences Center 22. University of Regina 23. University of Stirling 24. University of Tennessee Health Science Center 25. University of Warwick & Coventry University 26. Universitetet i Bergen 27. Virginia Tech University 28. Women s Hospital of Baton Rouge 6

7 Membership, Organization, & Support Increase membership Identify student leaders from each school Build relationships with other student organizations on campus Create a Chapter website Collaborate with nearby schools Introduce students to online courses Obtain funding for our Chapter Develop a leadership succession plan Recruit faculty to join the Chapter Get 10% of the first year medical student to join the Chapter Start a Chapter blog Establish a newsletter or other means of regular communication Create map of quality improvement projects going on campus Explain Chapter to all faculty at the hospital Obtain recognition from campus as an official student organization Establish a training plan for Chapter members Obtain recognition for local hospital leaders for the university chapter (CNO, COO, etc) Education Attend an IHI conference Engage local hospital in Chapter activities and get students involved in quality improvement projects Review a case study with our Chapter Visit the IHI Office Obtain IHI Open School certification of completion when available Recruit at least three Chapter members to complete courses Encourage students to present their quality improvement research projects Establish a firm presence in the undergraduate induction programme for the ethos of the IHI Open School and its development Identify opportunities to include quality improvement in courses in the university and/or hospital Revise leadership course on campus to incorporate quality improvement 7

8 Events & Activities Host regular meetings or events Host at least one guest speaker Host a regional event for students Identify a change we can make and participate in a community service project Host a monthly Chapter Call Host an event with another student organization on campus Host a quality of care forum to provide exposure for work being done at the our hospitals Organize a patient safety day to pilot the WHO Surgical Safety Checklist Complete our first quality improvement project at the student run family clinic Set up a Deans Symposium on patient safety and quality improvement to involve the entire community Start quarterly grand rounds on quality improvement and patient safety 8