Strategic Planning. Dr. Mehran Sepehri Dr. Ali Kermanshah Graduate School of Management. Spring
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1 Strategic Planning Dr. Mehran Sepehri Dr. Ali Kermanshah Graduate School of Management Spring
2 Session 1 Saturday 14 th Bahman 85 Strategic Planning Fundamentals Definitions, Terms, and Terminology Overview of Concepts and Importance Chapter 1 Strategic Management: Concepts & Cases 11 th Edition, Fred David, Prentice Hall, 2006 The Nature of Strategic Management What Is Strategy and Why Is It Important? What goes into Strategy? Session 1-2
3 About the Author: Fred R.. David, Ph.D. Fred R. David, Ph.D. is an internationally recognized strategic planning scholar, author, and consultant He received a BS and MBA degree from Wake Forest University and a Ph.D. in strategic management from the University of South Carolina. He is the Tran-South Professor of Strategic Management at Francis Marion University in Florence, South Carolina. His Strategic Management textbook, is used in more than 400 colleges and universities to teach strategic planning. The textbook is very practitioner and skills-oriented. This book has been translated into Farsi, Spanish, German, Japanese and Chinese and is widely used worldwide. Session 1-3
4 Themes in 11 th ed. of the Text Global Considerations impact virtually all strategic decisions E-commerce vital strategic management tool Natural environment important strategic issue Why Strategic Management Is a Process? Who Performs the Tasks of Strategy? Benefits of Managing Strategically? Terms to Remember! Session 1-4
5 Power of Saying No! Case of Start-up company Excellent at Operations Trying to please everyone Doing a bit of everything Working harder, not smarter Not growing, little profit No focus, no direction Losing to specialty stores Session 1-5
6 Prime Task of Strategic Management Peter Drucker: -- Think through the overall mission of a business. Ask the key question: What is our Business? Session 1-6
7 چالش هاي سازماني رفتار واكنشي به جاي رفتار كنشي عدم وجود فرهنگ تفكر در مورد ا ينده عدم ا گاهي و اطمينان کارکنان از ا ينده سازمان عدم همسويي نيروي هاي داخلي انفکاک بين دغدغه هاي رهبران و کارکنان سازمان نا همگوني ساختار سازماني با اهداف و استراتژي ها عدم تخصيص متوازن منابع در راستاي دستيابي به اهداف عدم وجود مبناي مناسب براي ارزيابي کارکنان Session 1-7
8 Thinking Strategically: The Three Big Strategic Questions 1. Where are we now? 2. Where do we want to go? Business(es) to be in and market positions to stake out Buyer needs and groups to serve Outcomes to achieve 3. How will we get there? A company s answer to how will we get there? is its strategy Session 1-8
9 Strategic Management Defined Art & science of formulating, implementing, and evaluating, cross-functional decisions that enable an organization to achieve its objectives Session 1-9
10 تعاريف برنامه ريزي استراتژيك فرا يند داي مي و نظام مندي كه با راهنمايي اعضاء يك سازمان در مورد را تصميماتي ا ينده اتخاذ مي و ها رويه همچنين و نمايد عمليات مورد نياز جهت ا ينده نيل به توسعه مي را مورد نظر و دهد نحوه اندازه گيري موفقيت را تعيين مي نمايد. علم و هنر تدوين اجراء و ارزيابي تصميمات وظيفه اي مختلف جهت كمك به سازمان در راستاي نيل به اهداف استراتژيك ابزار نيل به اهداف بلند مدت سازمان Session 1-10
11 Strategic Management In essence, the strategic plan is a company s game plan It is fundamental planning, away from daily operations to bring focus & direction Session 1-11
12 Strategic Management achieves a firm s success through integration Management Finance/Accounting Research & Development Marketing Production/Operations MIS Session 1-12
13 What Is Strategy? Consists of the combination of competitive moves and business approaches used by managers to run the company Management s game plan to Attract and please customers Stake out a market position Compete successfully Grow the business Achieve targeted objectives Session 1-13
14 The Hows That Define a Firm's Strategy How to please customers How to respond to changing market conditions How to outcompete rivals Strategy is HOW to... How to grow the business How to manage each functional piece of the business and develop needed organizational capabilities How to achieve strategic and financial objectives Session 1-14
15 The What of a Company s Strategy Session 1-15
16 زير فرايندهاي مديريت استراتژيك است سه مرحله شامل استراتژيك مديريت فرا يند ارزيابي تحقق استراتژي اجراي استراتژي طرحريزي استراتژيها و ا ن ارزيابي Session 1-16
17 Strategy Formulation Vision & Mission External Opportunities & Threats Internal Strengths & Weaknesses Long-Term Objectives Alternative Strategies Strategy Selection Session 1-17
18 Issues in Strategy Formulation New business opportunities Businesses to to abandon Allocation of of resources Expansion or or diversification International markets Mergers or or joint ventures Avoidance of of hostile takeover Session 1-18
19 Strategy Implementation Annual Objectives Policies Employee Motivation Resource Allocation Session 1-19
20 Strategy Implementation Action Stage of of Strategic Management Most difficult stage Mobilization of of employees & managers Interpersonal skills critical Consensus on on goal goal pursuit Session 1-20
21 Strategy Evaluation Internal Review External Review Performance Metrics Corrective Actions Session 1-21
22 Strategy Evaluation Final Stage of of Strategic Management Subject to to future modification Today s success no no guarantee of of future success New & different problems Complacency leads to to demise Session 1-22
23 Tasks of Strategic Management Task 1 Task 2 Task 3 Task 4 Task 5 Develop a Strategic Vision & Mission Set Objectives Craft a Strategy to Achieve Objectives Implement & Execute Strategy Evaluate & Make Corrections Revise as Needed Revise as Needed Improve/ Change Improve/ Change Recycle as Needed Session 1-23
24 Developing a Vision and Mission The First Task of Strategic Management Begins with thinking strategically about The firm s future business makeup Where to take the firm The task is to Create a roadmap of a company s future Decide what future business position to stake out Provide long-term direction Give the firm a strong identity Session 1-24
25 Missions vs. Strategic Visions A mission statement focuses on current business activities Business(es) company is in now Customer needs currently being served A strategic vision concerns a firm s future business path The kind of company it is trying to become Customer needs to be satisfied in the future Session 1-25
26 Competitive Advantage Strategic Management is Gaining & Maintaining Competitive Advantage Anything that a firm does especially well compared to rival firms Session 1-26
27 Achieving Sustained Competitive Advantage 1. Adapting to change in external trends, internal capabilities and resources 2. Effectively formulating, implementing & evaluating strategies Session 1-27
28 Integrating Intuition and Analysis The strategic management process attempts to organize quantitative and qualitative information under conditions of uncertainty Session 1-28
29 Integrating Intuition and Analysis Intuition is based on: Past experiences Judgment Feelings Intuition is useful for decision making in: Conditions of great uncertainty Conditions with little precedent Session 1-29
30 Integrating Intuition & Analysis Intuition & Judgment Analytical Thinking Involve Management at all levels Influence all Analyses Intuitive Thinking Session 1-30
31 Adapting to Change Organizations must monitor events On-going process Internal and external events Timely changes Effective Adaptation Requires long-term focus Session 1-31
32 Adapting to Change Rate & magnitude of change increasing dramatically E-commerce Demographics Technology Session 1-32
33 Adapting to Change Key Strategic Management Questions What kind of business should we become? Are we in the right fields Are there new competitors? What strategies should we pursue? How are our customers changing? Session 1-33
34 Key Terms Strategists Firm s success/failure Various Job Titles: Chief Executive Officer (CEO) Chief Strategy Officer (CSO) President Owner Board Chair Executive Director Session 1-34
35 Key Terms Vision Statement What do we want to become? Mission Statement What is our business? Session 1-35
36 Key Terms Opportunities and Threats (External) Largely beyond the control of a single organization Session 1-36
37 Key Terms Opportunities & Threats (External) Analysis of Trends: Economic Social Cultural Demographic/Environmental Political, Legal, Governmental Technological Competitors Session 1-37
38 Key Terms Opportunities & Threats Environmental Scanning (Industry Analysis) Process of conducting research and gathering and assimilating external information Session 1-38
39 Key Terms Opportunities & Threats Basic Tenet of Strategic Management Strategy Formulation Take advantage of of External Opportunities Avoid/minimize impact of of External Threats Session 1-39
40 Key Terms Strengths & Weaknesses (Internal) Controllable activities performed especially well or poorly Session 1-40
41 Key Terms Strengths & Weaknesses (Internal) Typically located in functional areas of the firm Management Marketing Finance/Accounting Production/Operations Research & Development Computer Information Systems Session 1-41
42 Key Terms Strengths & Weaknesses Assessing the Internal Environment Financial Ratios Internal Factors Performance Metrics Industry Averages Survey Data Session 1-42
43 Key Terms Long-term Objectives Mission-driven pursuit of specified results more than one year out Session 1-43
44 Key Terms Long-term Objectives Essential for ensuring the firm s success Provide direction Aid in evaluation Create synergy Focus coordination Basis for planning, motivating, and controlling Session 1-44
45 Key Terms Strategies Means by which long-term objectives are achieved Session 1-45
46 Key Terms Strategies Some Examples Geographic expansion Diversification Acquisition Market penetration Retrenchment Liquidation Joint venture Session 1-46
47 Key Terms Annual Objectives Short-term milestones that firms must achieve to attain long-term objectives Session 1-47
48 Key Terms Policies Means by which annual objectives will be achieved Session 1-48
49 Example Strategies in Action in 2005 Session 1-49
50 Example Strategies in Action in 2005 Session 1-50
51 Comprehensive strategic management model External Audit Chapter 3 Vision & Mission Chapter 2 Long-Term Objectives Chapter 5 Generate, Evaluate, Select Strategies Chapter 6 Implement Strategies: Mgmt Issues Chapter 7 Implement Strategies: Marketing, Fin/Acct, R&D, CIS Chapter 8 Measure & Evaluate Performance Chapter 9 Internal Audit Chapter 4 Session 1-51
52 Strategic Management Model Strategic Management Process Dynamic & Continuous More formal in larger organizations Session 1-52
53 Strategic Management Model 1. Identify Existing -- Vision Mission Objectives Strategies Session 1-53
54 Strategic Management Model 2. Audit external environment 3. Audit internal environment 4. Establish long-term objectives 5. Generate, evaluate & select strategies 6. Implement selected strategies 7. Measure & evaluate performance Session 1-54
55 Benefits of Strategic Management Proactive in shaping firm s future Initiate and influence firm s activities Formulate better strategies Systematic, logical, rational Session 1-55
56 Benefits of Strategic Management Financial Benefits Improvement in sales Improvement in profitability Productivity improvement Session 1-56
57 Benefits of Strategic Management Non-Financial Benefits Improved understanding of competitors strategies Enhanced awareness of threats Reduced resistance to change Enhanced problem-prevention capabilities Session 1-57
58 Benefits of Strategic Management (Greenley) 1. Identification of Opportunities 2. Objective view of management problems 3. Improved coordination & control 4. Minimizes adverse conditions & changes 5. Decisions that better support objectives Session 1-58
59 Benefits of Strategic Management (Greenley cont d) 6. Effective allocation of time & resources 7. Internal communication among personnel 8. Integration of individual behaviors 9. Clarify individual responsibilities 10. Encourage forward thinking Session 1-59
60 Benefits of Strategic Management (Greenley cont d) 11. Encourages favorable attitude toward change 12. Provides discipline and formality to the management of the business Session 1-60
61 Why Some Firms Do No Strategic Planning Poor reward structures Fire-fighting Waste of time Too expensive Laziness Content with success Session 1-61
62 Why Some Firms Do No Strategic Planning Fear of failure Overconfidence Prior bad experience Self-interest Fear of the unknown Suspicion Session 1-62
63 Business Ethics & Strategic Management Business Ethics defined Principles of conduct within organizations that guide decision making and behavior Session 1-63
64 Business Ethics & Strategic Management Good business ethics Prerequisite for good strategic management Session 1-64
65 Business Ethics & Strategic Management Code of business ethics Provides basis on which policies can be devised to guide daily behavior and decisions in the workplace Session 1-65
66 Business Ethics & Strategic Management Business practices always considered unethical Misleading advertising Misleading labeling Harm to the environment Insider trading Dumping flawed products on foreign markets Poor product or service safety Padding expense accounts Session 1-66
67 Natural Environment Perspective ISO used to gain strategic advantage ISO 9000 focuses on quality control > 1.5 million companies incorporate ISO Session 1-67
68 Natural Environment Perspective ISO standards Voluntary standards ISO standard for Environmental Management System Firms minimize harmful effects on environment Session 1-68
69 The Nature of Global Competition International/multinational corporations Parent company Host country Session 1-69
70 The Nature of Global Competition Strategy implementation may be difficult Cultural differences Norms Values Work ethic Session 1-70
71 Advantages of International Operations Absorb excess capacity Reduce unit costs Spread risk over wider markets Low-cost production facilities Less intense competition Lower taxes Economies of scale Session 1-71
72 Disadvantages of International Operations Difficult communications Underestimate foreign competition Cultural barriers to effective management Complications arising from currency differences Session 1-72
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