ACCENTURE, CONSULTORES DE GESTÃO SA. Web: Tel.: Areas Covered: Consultancy, Technology and Outsourcing

Transcription

1 _APO Members

2 ACCENTURE, CONSULTORES DE GESTÃO SA. Web: Tel.: Consultancy, Technology and Outsourcing Accenture is a global management consulting, technology services and outsourcing company, with approximately 275,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become high-performance businesses and governments. The company generated net revenues of US$28.6 billion for the fiscal year ended Aug. 31, Billing values for 2012: million euros ALTRANPORTUGAL, S.A. Web: info@altran.pt Tel.: Consultancy in Technology and Innovation Our vocation? Every day, we bring our clients' most complex projects to life and we boost their performance through our expertise in technologies and innovation processes. Where creative ideas become a reality, Altran consultants step up to transform them into innovative solutions that can enable technological progress. Altran is the global leader in innovation and high tech consultancy, Altran supports companies creating and developing products and services. Since 30 years Altran provides services to the key players in the Aerospace, Automotive, Energy, Railways, Finance, Healthcare and Telecoms sectors. Covering every stage of project development from strategic planning to manufacturing, Altran s offers capitalise on the Group s technological know-how in four key areas: Intelligent Systems, Lifecycle Experience, IT Systems and Mechanical Engineering. In the Portuguese market since 1998 and with 500 employees in Portugal, Altran has a global network of consultants, e more than 20 countries with over 500 clients, the Group generated in 2012 revenues of euros 1,456m. ATOS SE Web: es-marcom@atos.net With its deep technology expertise and industry knowledge, it works with clients across the following market sectors: Manufacturing, Retail & Services; Public Sector, Health & Transport; Financial Services; Telecoms, Media & Technology; Energy & Utilities. Atos SE (Societas Europaea) is an international information technology services company with annual pro forma revenue of billion euros in 2012 and 76,400 employees in 47 countries. Serving a global client base, it delivers hi-tech transactional services, consulting and technology services, systems integration and managed services. Atos is a specialist in business technology that powers progress and helps organisations to create their firm of the future. Atos is the Worldwide Information Technology Partner for the Olympic and Paralympic Games, and is quoted on the Paris Eurolist Market. Atos operates under the brands Atos, Atos Consulting & Technology Services, Atos Worldline and Atos Worldgrid. For more information, visit atos.net.

3 CAPGEMINI PORTUGAL SERVIÇOS DE CONSULTORIA E INFORMÁTICA, SA Web: Tel.: geral.pt@capgemini.com Consultancy (Transformation and Optimization), Technology and Outsourcing Client Profile: Large and medium companies with particular relevance in the Financial sector, Telecommunications, Distribution, Utilities and Public Administration. The Capgemini Group Four decades of history... Capgemini was founded in 1967 in Grenoble, France. After many years of solid expansion, the company removed borders in a process of successive international take-overs. The establishment of Gemini Consulting in 1991 and the purchase of Ernst & Young s consulting services in 2000 reinforced Capgemini s position in the global consultancy market, in its strategic and optimisation dimensions, in particular in North America and Europe. The company s dynamics is a result of the work of 90,000 professionals committed in projecting Capgemini as a world leader in the Consultancy, Technology and Outsourcing areas. Capgemini History in Portugal: The history of Capgemini in Portugal began in 1997, when the Group acquired Geslógica which stood out in the domestic market due to the key technology consulting projects that were being developed for the major national banks. The current structure of Capgemini Portugal resulted from the international merger with Ernst & Young s consultancy area in The merger was also an opportunity to integrate Gemini Consulting Portugal and its business area is currently part of the Consultancy Department. Capgemini Portugal is located on the 10th floor of the Torre do Oriente do Colombo building, Av Colégio Militar No. 37, in Lisbon. CGI Web: Tel.: info@cgi.com Business Process Outsourcing - Finance and Accounting (BPO-F&A), Business Process Outsourcing - Human Resource Management (BPO-HRM), Application Management Outsourcing (AMO) Client profile: CGI offers its end-to-end services to a selected set of economic sectors covering 90% of global IT spend. major banks and top insurers, reduce cost, increase efficiency and improve customer service. reducing costs and improving the efficiency, quality and accountability of public services, all while increasing citizen engagement. departments of health implement solutions for better care, better business and better outcomes. tion for more than 2,000 clients by improving efficiency and loyalty, lowering costs and boosting sustainable growth. telecom providers and 9 of the top 10 European utilities deliver new revenue streams and improve productivity and service. extract more value from every aspect of their supply chains. DELOITTE Web: Tel.: Business Process Outsourcing - Finance and Accounting (BPO-F&A) Business Process Outsourcing - Human Resource Management (BPO- HRM) Application Management Outsourcing (AMO) Client Profile: 80% of the world s largest companies work with Deloitte. We have also developed a targeted approach to Dynamic Companies - high potential companies that face multiple challenges and opportunities on a daily basis. Deloitte has been operating in Portugal for over 40 years. It is now recognised for its constant pursuit of excellence and focus on customer service. Deloitte Outsourcing has been in place for over 20 years and uses its unique and flexible skills to help its customers improve non-core processes that are, nonetheless, essential for business and applications management, enabling them to maximize their competitiveness through high quality outsourcing global solutions.

4 EVERIS Web: Tel.: In Portugal since 1999, Everis is a multinational consultancy firm providing global business solutions to its clients, covering all aspects of the value chain, from business strategy to the implementation of systems and outsourcing. Regularly in the top companies to work for in Portugal, everis has a long-lasting commitment to the professional development and training of its people, aiming at being among the best both in technical skills in and proficiency for relevant languages. Consultancy, IT & Outsourcing Professional Services Client Profile: The company operates in the major Telecommunications, Finance, Industry, Utilities and Public Administration sector organisations. ECHIRON Web: Tel.: Smarter Cloud Services, IT Outsourcing Services, Desktop Management echiron provides Information Technology Outsourcing Services, with a special focus in Cloud Services. Echiron has defined a 3 step approach to cloud: i) cloud assessment and advising, in order to identify the real opportunities the Client has in migrating part of its IT services to the cloud; ii) cloud migration, insuring the migration from the existing services to cloud services; iii) ongoing application and service management, providing regular services and insuring uniform Service Levels to the Client. Echiron provides Service Levels adequate for enterprise Clients demanding stringent SLA s at application level, focusing on Microsoft and Oracle infrastructures. Echiron combines its Service Management skills to the cloud environment, building long lasting relationships with its clients, based on a track record of compliance and excellent service. Founded in 1996, Chiron had NASA as its first customer, focusing on the development of complex IT systems. In 2000 echiron is launched to become the first ASP in Portugal, with inhouse applications in the field of Environmental Management and Oracle Ebusiness Suite. In order to overcome the slow development of the ASP market echiron evolved to become a reference Managed Services Provider in Portugal. In 2009 began moving services to the Cloud, testing, experimenting and working with different IaaS, namely Amazon, Dimension Data, PT Smartcloud and Microsoft Azure. GFI PORTUGAL TECNOLOGIAS DE INFORMAÇÃO, S.A. Web: geral@gfi.pt Tel.: Consultancy, Technology and Outsourcing 2012 Turnover: 667,3 million euros Gfi is a multinational consulting, outsourcing and systems integration IT Company with more than 10,000 professionals and strong presence in France and southern Europe. Listed on NYSE Euronext Paris, Gfi obtained, in 2012, a turnover of 667,3 million Euros. In Portugal, Gfi has established its presence in 1999, offering professional excellence and the best solutions to its clients, from a team of over 500 highly qualified professionals. Gfi Portugal offers state of the art services and solutions, adapted to the market needs, in different sectors, such as Public Administration, Healthcare, Media and Communications, Financial Services, Industry & Utilities, and Transportation & Logistics.

5 Glintt Global Intelligent Technologies, S.A. Web: Tel: Business Consulting and Technology solutions, Outsourcing, Development and Integration, Staffing, Energy, BPO, Electronic Payment and Healthcare. Client Profile: Large and medium size organizations operating in sectors such as Financial and Insurance, Healthcare, Pharmacy, Government, Utilities, Energy, Telecommunications, Transportations and Distribution. Company Profile Glintt Global Intelligent Technologies is a major European system integration and technology firm, publicly listed at NYSE Euronext, with more than professionals and annual revenues over 90M euros in Headquartered in Portugal, Glintt operates in Europe, America and Africa directly and through its subsidiaries- in Angola, Brazil, Poland and Spain. We are recognized as one of the major companies that provides the best solutions in Consulting, Outsourcing, Development and Integration working with technological partners such as Microsoft, SAP, Outsystems, IBM and Oracle. Glintt also provides specific solutions and services for: Healthcare Global solution suited for hospitals, clinics and health centres, covering all the services. More than 90 references spread through Portugal, Poland and Brazil. Its main product is Globalcare, a global and integrated solution with different modules. It s a joint solution with the advantage of offering software, hardware, consulting, support and monitoring, queue management and robotics; Business Process Outsourcing - Glintt has a wide experience in BPO and partners with its clients to achieve their goals, increasing the sales volume and obtaining a higher productivity. We are experts in workflows and documental management, processing more than 100 million cheques per year. Electronic Payments Number 1 Iberian manufacturer (5th in Europe) of POS and PIN entry devices with transactions of million euros; Sea Ocean Solutions toolbox of IT solutions designed for different entities regarding security control, port economics, weather rooting or aquaculture; Energy Consulting, implementing and maintaining energy production systems based on solar or micro-hydric technologies (also provides assessment & diagnosis services); Telecommunications Several solutions of CRM and BSS (Business Support Software) for MVNOs (Mobile Virtual Network Operators) and MNOs (Mobile Network Operators); BPM With more than 10 years of experience in the BPM practice, partnering with clients to deliver better processes, Glintt developed an impressive track record on IBM BPM project references around the world, relying on its 50+ team of IBM BPM specialized consultants. Main product - Generix a flexible and intuitive solution that allows companies to accelerate and democratize the use of Business Process Management, scaling the investment in IBM BPM through a proven framework. HP ENTERPRISE SERVICES PORTUGAL Web: Tel.: Marketing Management: catalina.roa@hp.com HP Enterprise Services is the HP business unit that is involved primarily in the Supply of Services and Outsourcing: Integrated management systems and infrastructure for information technology, Management of business processes and Consultancy, Implementation, Integration and Management of computer applications. Client Profile: HP Enterprise Services provides services to more than 1,000 customers from businesses to government entities; it operates in 90 countries helping its customers to become more productive, innovative, safe and efficient. Its clients in Portugal operate in various sectors, including Public Administration, Health, Energy, Banking and Insurance, Retail and Distribution, Industry and Telecommunications Resulting from a successful process of integration of EDS with HP, HP Enterprise Services combines the strong presence and experience that EDS has built over 25 years in the Portuguese market, with HP s technological leadership; it has become a benchmark in all areas, maintaining a level of excellence in the services provided to its clients. COMPANHIA IBM PORTUGAL Web: ibm_directo@pt.ibm.com Tel.: IBM is the world's largest information technology company with more than 100 years of leadership in supporting business innovation. Based on its key Business Partners and itsown resources, IBM offers a wide range of software, services, solutions and technologies that enable largeand small customers to take full advantage of the new cognitive era. Client Profile: IBM operates in all industries and business dimensions participating exclusively in the professional market Turnover: IBM Corporation 104,5 billion dollars IBM employs its experience and knowledge of various processes and operations that take place in the many industries in which it operates, creates and applies forms of technology to meet the most critical challenges posed both at the level of its clients' businesses and competitiveness. Its activities range from research, development, manufacture and marketing of technology and products, to the provision of software and services that meet all of its customers' requirements - from management consultancy to outsourcing solutions, infrastructure, technology design and training services. IBM has over 400,000 employees in 75 countries, but as a global company it provides support to customers in more than 170 countries. IBM has eleven Research and Development Centers in various parts of the world and a network of approximately 100,000 Business Partners worldwide. The "Sociedade de Máquinas Watson (Portugal) SA" (Company for Watson Machines) was established in Portugal in November 4, 1938, and in 1949 changed its name to Companhia IBM Portuguesa, SA, supported by IBM Corporation.

6 INDRA Web: Tel.: geral@indracompany.com IT Equipment, Software, IT Services. Business Continuity & Storage, Business Process Management (BPM), CPM &BI, CRM, ERP, Outsourcing IT, Outsourcing of Processes (BPO), Security, System and Network Management, Virtualization & SOA. Client Profile: Public and private sector Turnover: 2,941 million euros Indra is a global company of technology, innovation and talent, leader in high-added value solutions and services for the Transport and Traffic sectors, Energy and Industry, Public Administration and Healthcare, Finance, Security and Defence, and Telecommunications and Media sectors. Indra operates in over 120 countries and has more than 40,000 employees worldwide who pool their knowledge of the different sectors and countries to find innovative solutions for the challenges its clients face. Indra is the European company that invests the most in R&D in its sector. In Portugal since 1997, Indra currently has a team of 400 highly specialized employees in two offices in Lisbon and Porto NOVABASE Tel.: Web: Business Solutions: Business consulting and technology solutions. This area develops and implements Information Technology solutions and has a set of practices in the areas of Financial Services, Government & Healthcare, Telecommunications & Media, Business & IT Consulting, Advanced Custom Development, Business Intelligence and Enterprise Applications & Integration. Infrastructures & Managed Services: Created in 2008, IMS aims to structure Novabase s offer in the area of Intelligent Infrastructures, of Outsourcing Services (including Managed Services) and Consultancy in management and control of the IT function. Its offer covers Intelligent Infrastructures, Managed Services, IT Management and IT Contracting. This area also includes the provision of ticketing. Capital: Novabase Capital is a risk capital company, entirely owned by Novabase, with the main objective of identifying and helping to develop embryonic or expanding business projects in IT that have a high potential for value and performance of synergies with the Group Novabase Turnover: 212 million euros In 24 years, Novabase became the portuguese leader in Information Technologies, being listed on Euronext Lisbon since In 2012 reached a turnover of 212 million euros - 29% obtained outside of Portugal -, developing projects in more than 40 countries and 9 different time zones. Novabase has offices in Germany, Spain, France, Middle East, Mozambique, Angola and Portugal. It counts with the talent and dedication of more than 2000 employees from 17 different nationalities. Novabase s vision is to make people and companies life easier and happier through the use of technology. Novabase joins together engineering and management with human sciences and design to create people centered solutions. Over the past three years Novabase invested over 25 million euros in Research & Development to specialize its offers in sectors such as Telecom & Media, Financial Services, Government, Healthcare & Transports, Energy & Utilities and Manufactoring & Services. Novabase s current lines of business are Business Solutions, Infrastructures & Managed Services and Venture Capital. PT SI Web: ptsi@telecom.pt Tel.: SMART CITIES (Education; Health and Well-Being; e-government; Sustainable Companies; Hospitality; Smart Villages) CLOUD COMPUTING (Cloud Consulting; Data Center; Virtual Desktop Infrastructure; Cloud Brokerage; IT Infrastructure Utility; Private Solutions; Public Solutions; Virtual Private Solutions; Hybrid Solutions; SaaS Solutions TELCO (Instant Telco; Multi-Channel Common Services; Customer Interaction; Application Integration Infrastructure; Enterprise Resource Planning; Order Entry & Order Management; Billing & Revenue Management; Network & Service Management; Network & Service Infrastructure; Sales & Marketing; Business Intelligence; Product & Portfolio Management; Partner Relationship Management) NETWORK INTEGRATION (Data center; Power and Network Connectivity; Operation Centers; Virtualization and Software; Enterprise Computing and Data Center; Storing and Archive; Collaborative Communication; Network Multiservices; Infrastructure Security) CORE IT SOLUTIONS (Collaborative Platforms; Decision Support Solutions; Business Management; System Integration; Web; Digital Marketing; Mobile Apps; Customer Relations Management; DTM & Local Support; Technical Support; Application Support) Client Profile: Large Companies and Institutions Since 1999, PT Sistemas de Informação (PT-SI) is the company of Portugal Telecom group responsible for the development of ICT (Information and Communication Technologies) Solutions for the corporate market. Taking advantage of the vast experience and know-how of the PT Group, PT-SI strives to contribute to the competitiveness of its customers, creating value through: solutions and systems through NCIT - Network Centric IT. systems with market applications. integrated solutions, in a lease system, without the need of acquiring equipment or licensing. PT-SI has in the past two years obtained CMMI3 and ISO20000 certifications, having several of its 1500 workers certified in PMI, ITIL 6 sigma and LeanIT, among other technological certifications. PT Group s presence in the telecommunications and ICT markets in Africa, South America and Asia has driven PT-SI s internationalization, thus complementing the Group s operation. In addition to this international presence, PT-SI presently undergoes IS projects in reference European companies.

7 REDITUS Web: Tel.: BPO / BTO Business Support Integrated Services Contact Centre IT Outsourcing Software Factory Information Systems and Software Development Consulting. Client Profile: Reditus clients come from various areas of activity, including: The Financial sector (Banking and Insurance), Media, Telecommunications, Retail & Distribution, Public Administration, Transportation and Industry Turnover: 128 million euros Founded in 1966 and listed on the Lisbon Stock Exchange since 1987, Reditus is the oldest Portuguese IT and Outsourcing Services Company. With a strong national and international presence, more than a third of Reditus turnover comes from its international activity. The structure of Reditus involves the commitment of more than 3,000 professionals, with a firm commitment to contribute to improving the efficiency of its customers businesses. Reditus has 9 service centers in Portugal and 9 offices in Europe, Africa, Latin America and Asia, from which it supports clients in over 60 countries, in areas such as Consulting, Information Technologies, Outsourcing Services and Training SIBS PROCESSOS info@sibsprocessos.pt Business Process Outsourcing (BPO), Business Transformation Outsourcing (BTO), Handling of Back-Office and Front-Office processes, Handling of client subscriptions and membership services, Processing of payment orders (checks, invoices), Scanning, data processing and digital archive. Client Profile: Companies in the financial, insurance, utilities or telecommunication sectors, Retail business, Companies with back-office or front-office processes, Companies with information processing based on the input of large quantity of paper and/or electronic data, Large emitters and receivers of invoices 2012 Turnover: 12.2 million euros SIBS PROCESSOS, 100% owned by SIBS SGPS, was established in 2002 to address the demand for scanning, processing and digital archiving of financial documents. This initiative involved the setting up of an infrastructure with the ability to process - scan, capture data, integrate with clients systems and digital archive - more than one million documents per day. This infrastructure has been progressively used and expanded for other back-office activities for the financial, insurance, utilities and telecommunications sectors, as well as for other activities that are facilitated by the automation of processes involving scanning, data capture, data enrichment, data validation and digital archive. SIBS PROCESSOS offers its clients back-office and front-office services always with the mind-set of process optimization through business processes transformation. TECNOCOM Web: Tel.: (+351) It has a broad portfolio of technology and business solutions (AMS, IMS, Business Consulting, BPO, Outsourcing, Managed Services, Networks and Systems Integration) that covers all industries in Public and Private Sectors (Banking, assurance, Manufacturing, Telecom, Media and Public Administration). Tecnocom is an International Spanish Company listed in the Spanish Stock Exchange Market since In 2006, Tecnocom started a Corporate growth process aiming to become a leader in the Spanish IT market. Lately Tecnocom is one in TOP five IT Market companies in Spain (around 400 M euro revenue) widely expertised in high level technology operations such as banking payment systems or automation systems. Its regional presence includes Spain, Portugal and Latin America (Chile, Colombia, Mexico, Peru, Brazil, Costa Rica and Dominican Republic).

8 XEROX PORTUGAL Web: Tel.: Xerox sells printing solutions for office environments as well as for the market of the graphic arts industry. Xerox specialises in everything related to the creation, production and document management, and business processes (IT, Managed Print Services, BPO, ITO) and its service approach to document outsourcing allows it to position itself on the market as a partner of proven value that understands the challenges posed by the different sectors. Client Profile: In Portugal, Xerox is market leader in all the segments where it operates and pursues a pioneering strategy. Xerox has a broad range of clients, from big economic groups to public companies, the graphic arts industry, small, medium and large companies as well as wholesalers and dealers. Xerox segments its clients by business area and sector and positions itself as a partner and not a seller or a service provider Turnover: 65 million euros Founded in the United States of America in 1906 to manufacture and sell photographic paper, the history of Xerox Corporation is closely linked to technological innovation. Its evolution began with the development of copying to become, nowadays, the worldwide organisation that sells printing solutions both to office environments and to the market of the graphic arts industry. Its service approach to document outsourcing allows it to position itself on the market as partner of proven value that understands the challenges posed by the different sectors. The discovery of Xerography in 1938 brought about profound changes to the copying process. Some years later, Xerox Corporation, at the time still known as Haloid Company, bought Chester Carlson s invention patent and announced the development of Xerography, changing the word Xerox into a registered trademark. The year 1949 was marked by the appearance of the Model A, the first xerographic copier. Alongside the technological evolution that has improved the results of the copying technology, the company s trade name was undergoing changes: the registration of the name Xerox led to the decision to introduce the word into the company s name. The acquisitions, establishment of new subsidiaries and new companies gradually transformed the company s name that from Haloid Company became Haloid Xerox Inc. In 1961, the company adopted the name Xerox Corporation, a name by which it has been know until today. Committed to modernisation, to innovation and business diversification, the history of Xerox Corporation confirms its investment on different business areas. Over the years Xerox created research, production, sales and distribution centres, strategically scattered over different countries. In the seventies, Xerox invested in IT and computer science, which it later abandoned in It also created financial services and insurance companies, having terminated this business activity in the nineties. With a strong focus on quality, since the eighties, Xerox has come to stand out for numerous the awards received, having developed concerns for social responsibility and environmental issues. In 1991, Xerox initiated the recycling of ink cartridges and the use of recycled paper as part of a vast and successful environmental protection program. In 1994, the company made changes to its brand image, adopting Xerox - The Document Company as a new corporate signature. The partially digitalised X became the new symbol, and the colour red replaced blue as the corporate colour. In the year 2000, Xerox terminated the business for small office and domestic use, specialising the company s segments and focusing on selling innovative documental solutions. With about fifty thousand patents, Xerox regards itself as a research company in the area of new technologies, capable of finding improved production methods, of presenting products and services which streamline work processes and improve its client s results. In 2004, its logo was renovated and Xerox adopted the signature Technology. Document Management. Consulting Services. More recently, in 2008, Xerox unveiled the most radical transformation of corporate identity ever experienced in the history of the corporation. The time had come for the brand to reflect who the company is today: a customer-centric organisation, built upon a solid history of innovative ideas and products and services that meet the companies needs, from small to large. In 2010, Xerox acquires ACS - Affiliated Computer Services and becomes one of the largest organisations in the area of BPO and ITO.