G-Cloud Pricing. Atos PaaS Accredited Secure+

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1 G-Cloud Pricing Atos PaaS Accredited Secure+

2 Contents 1. Introduction Pricing Standard Feature Pricing Atos PaaS Accredited Secure+ Virtual Machines Atos PaaS Accredited Secure+ Physical Machines Storage Resources External Bandwidth Service Protection Options Data Protection Plans File Recovery Plans Disaster Recovery Optional Service Enhancements Database as a Service Products Atos PaaS Accredited Secure+ Dedicated ESX Clusters Atos PaaS Accredited Secure+ OVM ii

3 1. Introduction This is the Pricing Document that accompanies the Service Definition for Atos PaaS Accredited Secure+ This document contains a detailed presentation of the pricing and options available for the Atos PaaS Accredited Secure+ product set. 3

4 2. Pricing 2.1 Standard Feature Pricing The following section defines the pricing for the standard service elements that comprise the Atos PaaS Accredited Secure+ product set. All pricing excludes VAT. 2.2 Atos PaaS Accredited Secure+ Virtual Machines The following table details the standard PaaS Virtual Machines, optional resource upgrades and their respective pricing. All prices have been based upon hosting PaaS services within a shared zone. Where a customer requires a hot standby Disaster Recovery solution, Atos are able to accommodate this via the use of Enhanced servers within each of our Primary and Secondary cloud environments, and would welcome detailed discussion of your specific requirements. Standard Plan / No DR Enhanced Plan / No DR Enhanced Plan / Foundation DR Enhanced Plan / VM Recovery DR Type/Specification O/S What we Include Monthly Recurrent Price ( ) Windows VM 1 1.5GHz 2GB 50GB SAN Storage RedHat Linux VM 1 2.0GHz 1GB 40GB SAN Storage Windows 2008 R2 RedHat Enterprise Linux 6.x Single Virtual Server Production OS & Tooling Licences Protective & Hardware Security Patching Access Controls Single Production VLAN /Portal Ticket Access Virtual Machine Additional Resource Upgrades 500MHz Compute Upgrade 500MHz Compute Upgrade Windows 2008 R2 RedHat Enterprise Linux 6.x Additional 500MHz of CPU resource added to your virtual machine, subject to a maximum of 25.0GHz (per VM) GB Upgrade 1GB Upgrade Windows 2008 R2 RedHat Enterprise Linux 6.x Additional 1GB of resource added to your virtual machine, subject to a maximum of 256GB (per VM)

5 2.3 Atos PaaS Accredited Secure+ Physical Machines The following table details the standard PaaS Physical Machines, optional resource upgrades and their respective pricing. All prices have been based upon hosting PaaS services within a shared zone. Standard Plan / No DR Enhanced Plan / No DR Enhanced Plan / Foundation DR Type/Specification O/S What we Include Monthly Recurrent Price ( ) Windows Standard Blade Server 2 CPU, 6-Cores, 64GB 50GB SAN Storage Windows 2008 R2 Single Blade Server Production OS & Tooling Licences 1,100 1,200 1,700 RedHat Linux Standard Blade Server 2 CPU, 6-Cores, 64GB 40GB SAN Storage Linux 6.x Security Patching Access Controls Single Production VLAN /Portal Ticket Access 1,200 1,300 1,800 Alternative Physical Machine Configurations License-Efficient Windows Blade Server 1 CPU, 4-Cores, 64GB License-Efficient Linux Blade Server 1 CPU, 4-Cores, 64GB Performance Windows Blade Server 2 CPU, 6-Cores, 128GB Performance Linux Blade Server 2 CPU, 6-Cores, 128GB Memory-Plus Windows Blade Server 2 CPU, 6-Cores, 256GB Memory-Plus Linux Blade Server 2 CPU, 6-Cores, 256GB CPU-Plus Windows Blade Server 2 CPU, 8-Cores, 128GB Windows 2008 R2 Linux 6.x Windows 2008 R2 Linux 6.x Windows 2008 R2 Linux 6.x Windows 2008 R2 Single Blade Server Production OS & Tooling Licences Security Patching Access Controls Single Production VLAN (if not already purchased with another PaaS product) /Portal Ticket Access 1,100 1,200 1,700 1,200 1,300 1,800 1,150 1,250 1,800 1,250 1,350 1,900 1,200 1,300 1,850 1,300 1,400 1,950 1,250 1,350 1,900 CPU-Plus Linux Blade Server 2 CPU, 8-Cores, 128GB Linux 6.x 1,350 1,450 2,000 5

6 2.3 Storage Resources All standard Atos PaaS Accredited Secure+ products, are accompanied by the inclusion of storage for the Operating System and associated tooling. Additional user addressable storage required may be selected from the list below. No DR Foundation DR VM Recovery DR Hot Standby DR Storage Resources Monthly Recurring Price ( /GB) Bronze Storage Silver Storage Gold Storage Platinum Storage For a more detailed description of the technical products, please contact Atos who will be pleased to provide our Atos PaaS Detailed Service Definition document for your consideration. 2.4 External Bandwidth In order to access Accredited Secure Cloud services, connectivity to PSN (Encrypted) or Internet will be required. The pricing is dependent on the bandwidth required by the customer, and is provided on a unit basis per datacentre. First Mbps 2-20Mbps 21-50Mbps 51+Mbps Connectivity Description Monthly Recurring Pricing (per Mbit/sec) Internet PSN (Encrypted) Shared VPN PSN (Encrypted) Private VPN 2 Connectivity from the ASC service to the internet, reserved for customer use within the Primary Cloud Service Environment (per data centre). Connectivity from the ASC service to the PSN (Encrypted) network, reserved for customer use within the Primary Cloud Service Environment (per data centre). Where a customer is connected via the PSN (Encrypted) network, and via the same DNSP as Atos, a Private VPN option simplifies the connection process, and reduced latency associated with the shared PSN service (and crossing multiple DNSP gateways) Cloud Site Replication Inter-site replication bandwidth for use with customer application services (such as database journaling/replication). 2 Customer supplied link incurs a monthly connection charge Connectivity Description Monthly Recurring Pricing (per SIP trunk) PSTN For customers that may require break out service for Lync/Voice, Atos can provide access to the PSTN network and a G.729a compliant Session Border Controller (SBC). Please note that certain conditions apply to this service, and may be provided upon request. Call charges will apply. 16 6

7 2.5 Service Protection Options. The following options are able to provide key service protection capabilities, ranging from simple data protection (backup) plans, through to full disaster recovery. 2.6 Data Protection Plans. Atos PaaS Accredited Secure+ products offer the following data protection schemes for each PaaS service commissioned. This offers block level based backup of your services. Plan / Feature DP-001 DP-002 DP-003 DP-004 DP-005 DP-006 DP full backup per week 6 incremental backups per week Backups retained for 28 days 1 full backup per month retained for 12 months 1 full backup per year retained for 7 years Backups retained on local site Backups retained offsite per GB per Month of Storage Backed Up File Recovery Plans Your data files are very important to you, so we provide a number of plans to help protect these from accidental deletion or overwrite. Item FR-001 FR-002 FR-003 FR-004 FR-005 FR-006 FR snapshot per week 7 snapshots per week Snapshots retained for 28 days Snapshots retained on local array (no recovery in event of array failure) Snapshots retained on remote array (recovery available in event of array failure) 1 full backup per month retained for 12 months 1 full backup per year retained for 7 years Backups retained on local site Backups retained offsite per GB protected, bronze storage per GB protected, silver storage per GB protected, gold storage per GB protected, platinum storage

8 2.8 Disaster Recovery The Atos PaaS Accredited Secure+ service recognises that not all customers have the same sets of Disaster Recovery requirements, which is why we provide a flexible set of options to make it easier for you to protect your services. All customers choosing the Enhanced service plan are able to choose from three simple options of which all are included in this pricing schedule. These options are not available to Standard plan users. Foundation based DR provides the capability to protect your data and applications by taking a backup and securing this into our second cloud site. Simply choose the Foundation option for your chosen servers, storage and Data Protection plan that supports off-site storage to have everything you need. VM Recovery based DR provides the capability to protect your data and applications by taking an entire snapshot backup of your Virtual Machines and stores them in our second cloud site. Simply choose the VM Recovery option for your chosen servers, storage and Data Protection plan that supports off-site storage to have everything you need. Hot Standby based DR provides the ability to have a fully replicated set of production servers available in our secondary cloud site, and your data is replicated from our primary cloud site. Simply specify an additional (No DR) server per production server, storage, Data Protection plan that supports off-site storage and any cloud inter site replication bandwidth needed for data replication. 2.9 Optional Service Enhancements The following table summarises a number of optional service enhancements that may be specified for use with our PaaS products. Product Option Features What we Include Monthly Recurrent Price ( ) Optional Security Services Web Application Firewall WAF Policy 24/7 SOC monitoring WAF policy per application 110 per policy Load Balancer + SSL Offload Load Balancer Use of our Load Balancer with a Round-Robin policy where traffic is distributed to your servers within an Access Zone only. Includes offload of SSL decryption to cloud infrastructure 6.50 per average Mbps throughput over the month Host Intrusion Protection System (HIPS) HIPS Commercial grade HIPS software deployment to provide additional protection to your server hosts per server Anti-Virus Scanning for Anti-virus Commercial grade anti-virus software for use with RedHat Enterprise per server File Integrity FIM Commercial grade File Integrity software for use with your server hosts per server Protective above OS level AHPS Application Event monitoring via our Atos High Performance Security Service subject to compatibility with the application and AHPS service. Additional charges may apply per item monitored per EPS average over the month Optional Server Deployment & Data Destruction Services Clustering Clustering of Physical servers We support physical clustering for active / passive technologies such as Windows 40 per Cluster Node 8

9 Clustering and RHEL High Availability Clusters. Domains/VLAN Options Additional VLAN Virtual LAN One additional VLAN Windows Domain Domain Services Standard logical Windows Domain built upon customer purchased PaaS servers. 100 per VLAN 500 per Domain Remote Access / Support Options Remote Terminal Server A terminal server (per access zone) is required if the customer wishes to perform remote server administration. Terminal Server Terminal Server licence and software deployed to a customer purchased PaaS server within an access zone. Please note that Platform management via the Internet is only supported via the Atos Secure Support Access product. For customers who utilise their own accredited network connection to perform remote support, the customer shall be responsible for any client access licenses. 35 per Terminal Server Secure Support Access Remote Access Service A single, secure laptop, a single security token for use by the customer to connect to the Accredited Secure Cloud service via a standard Internet connection. Please note that a Remote Terminal Server is required in each security zone the customer servers are deployed to. Price includes basic service desk support (available as defined within section 9.2, Standard Service Plan Support Availability SLA) to enable customers to contact Atos in the event that a support issues arises. 100 per Laptop per Month Customer must purchase Internet bandwidth into the service as per section 6.5. VPN Internet Termination VPN Termination Point We provide you with a VPN termination point into our Internet Access Zone, to allow you to consume services within that zone. 500 per Atos Datacentre Other Service Enhancements Capacity Report Report Monthly Capacity Summary Assessment Report 1,420 per Report per Month Gateway Services Secure Web Gateway Gateway Secure web gateway limited to allow for patching, licensing and signature updates etc. Remote Access Service Gateway Atos provide a secure remote access service to allow trusted end points to connect and consume services deployed to PaaS (not management) per User per Atos Datacentre per Individual User (minimum of 1,000 users) 9

10 2.10 Database as a Service Products The following table summarises our Database as a Service products, which may be consumed by Accredited Secure Cloud tenants. Note that the customer is responsible for the accreditation of this service via Departmental Accreditation. Standard Plan Enhanced Plan Product Option Features What we Include Monthly Recurrent Price ( ) Database as a Service Virtual Platforms Database Service Virtual Machine 9Ghz Compute (4 vcpu) 2.0GB SQL Server 2012 Standard Database s Database Service Virtual Machine 9Ghz Compute (4 vcpu) 2.0GB SQL Server 2012 Enterprise Database s 1,050 1,100 Oracle Database Service Oracle 12c Standard Virtual Machine 4.5GHz Compute (2 pinned cores) 40.0GB Database s 1,200 1,250 Oracle Database Service Oracle 12c Enterprise Virtual Machine 4.5GHz Compute (2 pinned cores) 40.0GB Database s 1,900 2,000 Database as a Service Physical Platforms Database Service Physical Machine 2 CPU / 6-Core / 2.3GHz / 64GB SQL Server 2012 Standard Database s 1,900 2,000 Database Service Physical Machine 2 CPU / 6-Core / 2.3GHz / 64GB SQL Server 2012 Enterprise Database s 3,000 3,200 Oracle Database Service Oracle 12c Standard Physical Machine 2 CPU / 6-Core / 2.3GHz / 64GB Database s 3,800 4,000 10

11 Oracle Database Service Oracle 12c Enterprise Physical Machine 2 CPU / 6-Core / 2.3GHz / 64GB Database s 7,200 7,400 Database Upgrade Options SQL Passive Server for Local Availability or Disaster Recovery One passive server is permitted for each active server. SQL Server Standby Server No SQL Server license required Virtual Machine 9Ghz Compute (4 vcpu) 2.0GB Database Additional Resources SQL Server 2012 Standard 4.5Ghz Compute Resources (2 vcpu) Database Additional Resources SQL Server 2012 Enterprise 4.5Ghz Compute Resources (2 vcpu) Oracle Database Additional Resources Oracle 12c Standard We provide the additional compute resources and associated licenses for your database services Ghz Compute Resources (2 pinned cores) Oracle Database Additional Resources Oracle 12c Enterprise 4.5Ghz Compute Resources (2 pinned cores) 1,200 1,300 SQL Passive Server for Local Availability or Disaster Recovery Additional Resources No SQL Server license required 4.5Ghz Compute Resources (2 vcpu) SQL Server Additional (non-clustered) SQL Server Additional (clustered) N/A 250 Active/passive clustering in single datacentre SQL Server Tuning Service Per instance 55 SQL Server Disaster Recovery Per instance Enterprise Edition: asynchronous Always On Standard Edition: log shipping 25 Oracle Database Additional (non-clustered)

12 Oracle Database Additional (clustered) Standard Edition active/active Enterprise Edition active/active with optional RAC license, otherwise active/passive N/A 200 Requires Oracle Diagnostic Management Pack on all cores of affected virtual machines Oracle Database Tuning Service Per instance Requires Oracle Diagnostic and Tuning Management Packs on all cores of affected virtual machines Oracle Database Disaster Recovery Per instance Enterprise Edition: Data Guard asynchronous redo apply 100 Standard Edition: log shipping 30 Oracle RAC for Enterprise Edition only Per 2 cores Oracle RAC Oracle RAC Licenses for 2 pinned cores 450 Oracle Diagnostic Management Pack Per 2 cores Oracle Tuning Management Pack Per 2 cores Oracle Diagnostic Management Pack Oracle Tuning Management Pack Oracle Diagnostic Management Pack Licenses for 2 pinned cores 150 Oracle Tuning Management Pack Licenses for 2 pinned cores Atos PaaS Accredited Secure+ Dedicated ESX Clusters For customers with specific requirements of a dedicated ESX host, we shall provide to you a minimum 2 Node resilient (N+1) ESX cluster with dedicated and uncontended resources. Our standard ESX Node size has 27.5GHz of Compute and 256GB of available for use by the Hypervisor. Virtual guest machines must be purchased separately at the prices shown below. Standard Plan / No DR Enhanced Plan / No DR Enhanced Plan / VM Recovery DR Type/Specification O/S What we Include Monthly Recurrent Price ( ) Windows Virtualisation Blade Server 2 CPU, 6-Cores, 256GB VMWare 5 Virtual machines running on dedicated ESX clusters 1,500 1,600 N/A Windows VM & CPU as specified by customer 50GB SAN Storage Windows 2012 Windows 2008 R RedHat Linux VM & CPU as specified by customer 40GB SAN Storage Linux 6.x

13 2.12 Atos PaaS Accredited Secure+ OVM In order to achieve cost-effective Oracle database licensing on virtual machines, we are able to provide dedicated physical servers running OVM Hypervisors. Our standard OVM physical has 27.5GHz of Compute and 256GB of available for use by the Hypervisor. Virtual machines must be purchased separately at the prices shown below. Standard Plan / No DR Enhanced Plan / No DR Type/Specification O/S What we Include Monthly Recurrent Price ( ) Memory-Plus Server with Oracle Virtual Machine Hypervisor 2 CPU, 6-Cores, 256GB Oracle Virtual Machine (V3) Virtual machines running on OVM hosts 1,350 1,450 Windows VM & CPU as specified by customer 50GB SAN Storage Windows 2012 Windows 2008 R RedHat Linux VM & CPU as specified by customer 40GB SAN Storage Linux 6.x

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