Business Management Suite BUSINESS MANAGEMENT MADE SIMPLE FOR SALES, MARKETING, FINANCE & OPERATIONS

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1 Business Management Suite BUSINESS MANAGEMENT MADE SIMPLE FOR SALES, MARKETING, FINANCE & OPERATIONS

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3 SIMPLE AND EFFECTIVE BUSINESS MANAGEMENT Blix is a Self Service Business Management Suite that puts clear, relevant information at your fingertips to make business process management simple and effective. Blix supports marketing activities, monitors sales activities, and automates business processes to help with project management, asset management, sales support and employee management. KEY BUSINESS BENEFITS End-to-end visibility to the sales process Results in higher close rates, better revenue forecasting, more meaningful win/loss analysis and more credible personnel performance monitoring. Comprehensive service request management Introduces rigor and consistency in the postsales service process to achieve and maintain quality standards while ensuring effective and timely responses to client service demands. Advanced trouble ticket management Web-based selfticketing provides customers with a self-service option that automatically creates a new task for the appropriate customer service representative. Enhanced visibility of important projects Maintains an organization chart with clearly defined roles and responsibilities for each project, while managing workloads by resource to identify capacity constraints and bottlenecks - helping to ensure projects come in on time and on budget. Complete travel expense management Automates a variety of tasks to increase operational efficiency and reduce costs while remaining compliant with corporate expense policies and tax regulations. Pre-configured, customizable reports and graphical analysis tools Accelerates budget preparation, variance analysis and expense forecasting. Simplifies the acquisition and retention of personnel records Maintains records for all employee types and tracks employees attendance. Integration with Microsoft Outlook, Office and Project Allows users to plan tasks according to calendars, manage and share contacts, tracks exchanges with customers, and plan large marketing campaigns to targeted customers and prospects. 3

4 SALES & MARKETING 360 View of Customers & Prospects Blix supports a broad range of pre- and post-sale activities including market segmentation, contact management, opportunity management, negotiation progress monitoring, and customer retention initiatives. FEATURES & BENEFITS End-to-end visibility to the sales process and client negotiations Monitors the sales pipeline to create meaningful revenue forecasts Provides deep insights into customer needs and buying behaviors Results in higher close rates, better revenue forecasting, more meaningful win/loss analysis and more credible personnel performance monitoring Marketing program analysis Evaluates marketing programs in terms of the number of sales opportunities generated Integration with Microsoft Outlook, Office and Project Enables users to plan tasks according to calendars, manage and share contacts, track exchanges with customers, and plan large marketing campaigns to targeted customers and prospects. Syncs Gantt Chart tasks with CRM to enable automatic task updates 4

5 SUPPORT & TICKETING Ensure the Best Post-Sales Support Blix automates high frequency activities such as sales support tickets, call recording, workflow troubleshooting, maintenance contract management, and post-sales service. FEATURES & BENEFITS Comprehensive service request management Provides automatic notifications when a new service request is received Automatically creates a new task for the appropriate customer service representative Ready access to service level agreements Integrates with Microsoft Exchange s rules engines to ensure client messages are forwarded to the appropriate customer service representative Improves the speed and efficiency of service provisioning 5

6 TRAVEL & EXPENSES Keep Travel Expenses Under Control Blix manages the approval process for travel and reservations, and all associated expenses. FEATURES & BENEFITS End-to-end visibility to the sales process and client negotiations Workflow approval process dramatically decreases the need for manual input/checks Integrates with travel management systems Flexible analysis and reporting tools helps managers stay on top of travel costs 6

7 TIME & ATTENDANCE Keep Track of Your Staff Blix collects data from time clocks and attendance records, reports attendance and flags excessive absenteeism. FEATURES & BENEFITS Comprehensive service request management Maintains records for all employee types - full-time, part-time, contract and casual Summarizes employee demographic information for easy analysis Presents a current view of the organization structure 7

8 Genialcloud is a powerful Business Productivity Suite that helps you drive real results within your organization. An industry first solution, and fully available on the Cloud, Genialcloud offers business tools that are key drivers for efficiency and productivity including Enterprise Content Management, Unified Communications, Self-Service Business Intelligence and a Business Management Suite Toronto - Head Office 8 King Street East, Suite 1905 Toronto, ON M5C 1B5 CANADA Boston 1 International Pl., Suite 1400 Boston, MA USA Rome Via Goito, 58/A Roma (RM) ITALY Solgeniakhela is a global Cloud technology provider specializing in SaaS, PaaS and IaaS solutions. Our solutions are used by more than 3,500 organizations, including multiple Fortune 100 companies, for Business Productivity, Cloud Management, Cloud Monetization, and Flexible Infrastructure needs. With a history of over 25 years, a direct presence in Canada, Italy, United States & Mexico, and a global reseller network, Solgeniakhela is positioned as a leading provider of high demand Cloud Computing needs of Enterprise & Public organizations. Mexico City Av. Coyoacán No Col. del Valle, Del. Benito Juárez C.P.: 03100, Ciudad de México Campus Corporativo Coyoacán, Edificio 4, Segundo Piso, Oficina 19 MEXICO 2015 Solgeniakhela, Inc. All rights reserved.