/%0(12(&-!34,5('2!6!78%!9%2:')&%!)1!,! 34,5('2!;::40,&$%!<2:'%*!
|
|
- Monica Richards
- 8 years ago
- Views:
Transcription
1 /%0(12(&-!34,5('2!6!78%!9%2:')&%!)1!,! 34,5('2!;::40,&$%!<2:'%*!!!"#$%&% '()#(*)+%,-%.)/*0"$*,1%2##,#3%*1%!4"#5"0*)3%"1/%&1$#,/60$*,1%,-%$4)%!788%9: ;%!4"#5"0)6$*0"<%76$4)1$*0"$*,1%8)13,#%8=3$)5% Kenneth R. Baker, BS Pharm, JD!"#$%&"'()*+,"-*$.+%%/$0(1"23&4"5"67/*%&8",$"0$"9(*:;<""" The modern pharmacist has more professional duties than were dreamed of a generation ago. Today s pharmacists do more than fill their patients prescriptions as ordered by the prescriber. New prescriptions are reviewed for, among other things, contra-indications, allergies and drug incompatibilities. If a question arises during the pharmacist s prospective drug review, the pharmacist contacts the prescriber and resolves the question and/or warns of any suspected problems. While the final decision is usually in the province of the prescriber, the pharmacist s knowledge and experience often directs the final decision. In addition to working with the prescribers, pharmacists today are expected to counsel their patients on issues such as when and how to take their medication for best effect. When patients have questions regarding their drug therapy, it is often the pharmacist who receives the first call. With all of the new responsibilities of the modern pharmacist, the overriding duty today is still one the pharmacists forbearers would easily recognize. The pharmacist s most sacred duty remains, First, do no harm. Pharmacists fill more prescriptions today than at any time in the history of the profession. The Kaiser Family Foundation estimates there are over three and one half billion prescriptions filled by pharmacies annually. 1 That many prescriptions provide many opportunities for errors. According to a study by the Auburn University College of Pharmacy, community pharmacies make an average of four errors for every two hundred and fifty prescriptions filled a 1.8% error rate. 2 In order to discount for those mistakes that were unlikely to cause harm, such as filling the prescription with the incorrect quantity of a drug, the Auburn study assembled a panel of pharmacist experts to determine the number of those total errors that were likely to cause serious injury or death. This resulted in a significant error rate of 0.1%. 3 This significant error rate means that according to the Auburn Study, on average, for every one thousand prescriptions dispensed, a pharmacy in the United States will dispense one prescription that contains an error with, at least, the potential to cause serious injury or death. """#$%&'($%#$)*! +,-%!.!
2 Set in positive terms, this significant error rate corresponds to an impressive sounding accuracy rate of 99.9%. It is less impressive when it is realized that this corresponds to three and one half million 4 potentially serious errors dispensed by retail pharmacies every year in the United States. For a relatively small pharmacy, filling one thousand prescriptions per week, a 99.9% accuracy rate equates to one potential lawsuit every week. Most of these errors may cause no harm to the patient. In most cases, the physician or a caregiver may discover the error before the drug is taken. Each time an error is discovered before the patient ingests any of the drug, a patient is saved from injury and the pharmacy is saved from a lawsuit, but its reputation is probably damaged and its business is likely to suffer. The pharmacy may not only lose the future business of the patient who was given the misfilled prescription, but potentially also the business of everyone who hears of the incident. Perhaps the most telling measure of errors made by pharmacists is from pharmacists themselves. In 1996, Drug Topics Magazine reported on a survey of 1000 community pharmacists. According to this survey, more than half of the pharmacists interviewed said they had made at least one error on a prescription in the previous sixty days. 5 Approximately eight percent of these pharmacists believed they had made more than six in this time frame. Most of these were either wrong dose or wrong drug. The Drug Topics survey indicated it was not only high volume that caused errors. Several of the pharmacists reported that they had made errors in the last couple of months on days when they filled less than 100 prescriptions. A large number of all of the errors referred to in the survey, in some cases up to 60%, were caught by the patient or a family member. The most serious of these errors are commonly referred to as mechanical errors, because they involved a purely mechanical misstep. These usually do not involve professional judgments or decisions, but are simple human mistakes. As typically defined, mechanical errors are (1) wrong drug dispensed; (2) wrong strength of the drug dispensed; and (3) wrong directions placed on the label. According to the Pharmacists Mutual Insurance Company Claims Study 6 of claims against pharmacies, pharmacists or pharmacy technicians, mechanical errors represent more than eighty percent of all claims reported to the insurance company over the past two decades. See Figure 1, Pharmacists Mutual Claims Study 1989 through The significance of the Pharmacists Mutual Study is that it represents a subset of errors ones that are most likely to result in professional liability claims and lawsuits. If the pharmacy makes a mechanical error, it is more likely to result in harm to the patient and, therefore, more likely that the patient will make a claim or file a suit. These are the errors that are most dangerous to the patient and the ones that are thus the most important to avoid. Every pharmacist s greatest nightmare is filling a prescription with the wrong medication or the wrong strength of the drug. Failing to warn that a tranquilizer may cause drowsiness could result in injury, but providing a child with an anti-diabetic medication instead of the attention deficit disorder drug called for in the prescription can be disastrous. In one case, a South Carolina jury found that such a mistake led to brain damage in the child patient. 7 """#$%&'($%#$)*! +,-%!=!
3 The patient is not the only one to suffer. The cost of one error to the pharmacy can be staggering. While most verdicts for a pharmacy malpractice suit are paid by the pharmacy s insurance company, some damages are not covered by insurance, leaving the pharmacy to pay what may be large amounts. In 2000, the Iowa Supreme Court approved a jury verdict against a pharmacy 8 for an additional $150,000 in punitive damages, a type of verdict excluded by most insurance policies. This extra award was above that given by the jury as compensation for the injuries suffered by the patient. The Iowa high court found that punitive damages in this case were reasonable because the pharmacy failed to take steps to protect its patient after an error was made, discovered and reported. 9 Earlier, the Alabama Supreme Court 10 found punitive damages could be assessed against a pharmacy based upon the pharmacy s failure to institute sufficient quality assurance measures to reduce the risk of medication errors. In the brain damaged child case referred to above 11, an appellate court in South Carolina let a ten million dollar punitive damages verdict stand partly because of what the Court found to be the pharmacy s lack of controls to protect against errors. The cost is not just in money. Every time a patient receives a prescription that contains a mistake, the pharmacy s reputation suffers. Above all else, patients expect their pharmacy to fill their prescription accurately. In a survey of pharmacy customers, when asked what services from a pharmacy they thought most important, 99% of those surveyed said it was an accurately filled prescription. 12 There are no surveys showing the number of customers lost because they have lost faith in their pharmacy, but the common wisdom is it is less expensive to keep ten customers than to replace one. """#$%&'($%#$)*! +,-%!>!
4 =94"#/%&(>+%"(*+"#(,+" Ask pharmacists why they make mistakes and they will give a variety of reasons. In a survey of pharmacists, the most frequent factors cited were workload related, including telephone and customer interruptions. Pharmacists said they were generally overworked. 13 Research, however, suggests that mistakes occur not just during hectic times, but also during less busy periods. 14 Additional factors such as lack of sleep, poor concentration and not enough staff help are blamed. Regardless of the reason, most pharmacists that were asked admitted to making errors within the past couple of months. 15 First, do no harm is the premier lesson taught to every student in all of the health care professions. For the pharmacist this means fill each prescription accurately, with the correct drug in the correct strength. It is the overriding demand of every patient 16 and the reason for most professional liability claims filed against the pharmacy profession. 17 There is now a system that can be introduced into the prescription filling and delivery workflow that can verify the accuracy of almost all prescriptions before they are dispensed to the patient.!"?+@/+a"$."&9+"-!''"?b C" '4%&+:" PASS Rx is a pharmaceutical authentication sensor system that scans and tests filled prescriptions before the medication is delivered to the patient and alerts the pharmacist of any discrepancy or question of accuracy. While doing so, the PASS Rx verifier shows a picture on the unit s LCD screen of what the product should look like, allowing the pharmacist to also visually identify the medication in the prescription bottle. Through its use of overlapping systems, PASS Rx can verify virtually all prescriptions dispensed in the typical pharmacy. PASS Rx can be used by the technician as part of the filling process or by the pharmacist at the final quality check station, or both. Just as each person has a unique fingerprint that can be used to identify that one person out of the entire population, each pharmaceutical drug has a unique spectral fingerprint. In seconds, PASS Rx analyzes spectral and physical characteristics of the drug being dispensed, compares the findings against the thousands of medications in its database and returns its finding to the pharmacist """#$%&'($%#$)*! +,-%!?!
5 Using the vast amounts of information stored in its memory, in addition to checking the spectral signature of the drug, for the majority of solid dosage forms, PASS Rx also checks the size, color and shape of the drug in the vial. What is even more amazing, all of this is done in approximately eight seconds. Most times the LCD monitor verifies to the pharmacist that the prescription is correct, that the prescription passed every one of the multiple verification steps. Occasionally, however, PASS Rx finds an error or recommends additional steps that must be taken before the prescription can be released for patient use. It is at these times that PASS Rx becomes most appreciated. Not only will PASS Rx verify the accuracy of the prescription, it also records the information in a manner that allows the pharmacy to verify what was dispensed one, two, or three months later if a question should arise. Actually, the information can be kept as long as the pharmacy decides to store it. In the past, if a patient accused the pharmacy of misfilling a prescription, there was no way to prove that the correct medication was dispensed. Now the pharmacy can view a report that shows the date and time the prescription was filled, along with the NDC number and a stock picture of the drug scanned from the label. In addition, there can be on file an actual picture of the medication in the prescription bottle at the time of scanning. If there was an error, the pharmacist can see what was given, allowing appropriate corrective measures to be taken. On the other hand, if there was not an error, irrefutable proof that the pharmacy filled the prescription correctly has been preserved. Often in the past, pharmacists had little choice but to accept a patient s statement that Last month you gave me a different tablet. With Pass Rx, the pharmacist has the capability of verifying what indeed was given. Having a reporting system that can verify the accuracy of a prescription can be valuable, but the PASS Rx system goes beyond that. The pharmacy can receive a workflow summary and a performance summary of every prescription filled and verified for the last month, quarter, or year, depending on how the pharmacy requests the information. The performance summary provides a statistical accuracy versus error report for the period of time specified by the pharmacy. This performance summary compares the number of prescriptions filled and analyzed with the number of prescriptions verified and the number that failed verification. Using this information, the pharmacy can identify areas of vulnerability within its quality system and correct errors before they occur. 18 There can be many uses of the workflow summary. An important one is that it can provide information on the consistency of the staff s use of the PASS Rx system itself. PASS Rx is most effective when it is used with every appropriate prescription. With every quality system, there will be times the pharmacist or technician may be tempted to bypass the use of available tools. Usually this occurs when the pharmacist or technician becomes overconfident. Just as quality must become a habit to be effective, skipping steps can also become a habit. The key to avoiding such a bad habit is to know how often it occurs. Such knowledge allows for proper training and leads to consistency in the verification process. """#$%&'($%#$)*! +,-%!@!
6 With most quality products, there is no way to determine when or how often a step is omitted. The PASS Rx workflow summary provides statistical information showing how often it was used compared to how often it should have been used and was not. In most pharmacies, virtually every prescription should be PASS Rx verified. The workflow summary provides the pharmacist in charge with a percentage calculated readout of prescriptions that were actually verified. The importance of this is that it allows the pharmacy to determine how well staff is using the system and when additional positive reinforcement may be warranted. The workflow summary provides the manager or the pharmacist in charge with a valuable teaching tool. Making staff aware of this percentage, along with a message stressing the need for quality verification for every prescription, reinforces the habit of regular checking necessary for reaching the goal of total quality. There could be few things more disconcerting than believing a prescription had been filled correctly only to discover that the one in question was not passed through PASS Rx verification, so the proof that the pharmacy was right is not available. Since PASS Rx will normally be used as part of the pharmacist s final quality check station, 19 the performance summary and workflow reports can give a statistical picture of the accuracy of every part of the quality system. As such, it provides a valuable report card that can be used by every pharmacist and pharmacy technician in the pharmacy. It is also an analytical tool that should be a part of regular quality training and continuous quality improvement (CQI). Staff meetings may be an effective part of a CQI program. Each month or quarter, as the pharmacy chooses, an all staff quality meeting could be organized and held. The purpose of the meeting would be to improve the pharmacy s quality program. The goal of every CQI program is perfection no errors. The only acceptable number of mistakes reaching the patient is ZERO. This will, of course, never be reached, but will always remain the goal. In striving to reach the goal, each period of time should show improvement over the last. Each meeting should therefore concentrate on two questions How are we doing? and How can we improve? To this meeting, the leader brings the tools for continuous improvement. These tools are information that the group can analyze and use in answering these questions. In addition to a list of errors discovered since the last meeting, these tools could include a report of near-misses showing where and what mistakes were made during the last period; the PASS Rx workflow summary; and the PASS Rx performance summary. Using these tools, the leader can assist the """#$%&'($%#$)*! +,-%!A!
7 group to reach a consensus to select one or two best practices on which staff can concentrate in the period before the next meeting. These best practices will be ones that the staff believes could if used consistently, correct the most striking vulnerabilities revealed in the reports. One hundred percent verification, using PASS Rx should be a part of each new plan for the coming period. It is important that each quality report and all information used in analyzing and improving the CQI system, including reports, minutes, and summaries of the meeting itself, be protected from discovery by lawyers and others who would use the information against the pharmacy and or any individuals. The pharmacy and everyone involved in the analysis should feel that they can discuss all issues and offer opinions concerning improving quality in confidence and that their comments will be held in confidence. Members of the pharmacy staff should not have to worry about information regarding quality and mistakes being used against them or the pharmacy at some future time. '3::(*4" In pharmacies today, medication errors happen. According to a study by the Auburn University College of Pharmacy, for every one thousand prescriptions dispensed, a pharmacy in the United States will dispense one prescription that contains an error with, at least, the potential to cause serious injury or death. The most dangerous of these are mechanical errors, that is, (1) wrong drug dispensed, (2) wrong strength of the drug dispensed, and (3) wrong directions placed on the label. A new device, the PASS Rx pharmaceutical authentication sensor system, has been designed and is currently being sold to identify these errors by the use of patented sensor and machine vision technology billion prescriptions filled by community pharmacies in the United States, according to the Kaiser Family Foundation report in June See, By some calculations, the figure has been quoted as high as 3.8 billion in Flynn, EA, Barker, KN, Carnahan, BJ, National Observational Study of Prescription Dispensing Accuracy and Safety in 50 Pharmacies, J Am Pharm Assoc. 2003;43: , March/April (Referred to hereafter as the Auburn Study). 3 Flynn, Auburn Study, supra billions prescriptions dispensed (See, Auburn Study) times 0.1% yields over 3! million potentially serious or deadly errors a year. See, New York Times, January 15, 2004, referring to the Auburn Study. 5 Ukens C. Deadly Dispensing. Drug Topics, 1997;141: ; Also see, Gianutsos, G, Identifying Factors That Cause Pharmacy Errors, USPharmacist.com, 1/29/ Pharmacists Mutual Insurance Company has published its study of professional liability claims received since The latest study can be found on the company s web site at 7 See for example, Hundley v. Rite Aid of S.C., Inc., 339 S.C. 285, 529 S.E.2d 45 (Ct. App. 2000) 8 McClure v. Walgreen, 613 NW 2d 225, Supreme Court of Iowa. (July 6, 2000) 9 McClure v Walgreens, supra. 10 Harco Drugs, Inc. v. Holloway, 7669 S. 2d 878 (Ala 1995) """#$%&'($%#$)*! +,-%!B!
8 11 Hundley v. Rite Aid of S.C., Inc., 339 S.C. 285, 529 S.E.2d 45 (Ct. App. 2000) 12 Wilson Rx 2008, Pharmacy Satisfaction Digest; See, 13 Gianutsos, G, Identifying Factors That Cause Pharmacy Errors, US Pharmacist 2009, Peterson GM, Wu MSH, Bergin JK, Pharmacists attitudes towards dispensing errors: their causes and prevention. 1999; 24:57-71; Massachusetts Board of Registration in Pharmacy. Medication Error Study. Massachusetts Office of Health and Human Services. Accessed October 1, Grasha AF. Psychosocial factors, workload, and risk of medication errors. US Pharm. 2002;27(4):HS32-HS52. ISMP Newsletter, Vol 3, Issue 4, US Pharmacist, December 2008: ID 16 Wilson Rx 2008, Pharmacy Satisfaction Digest. 17 See Pharmacists Mutual Claims Study, supra. 18 The PASS Rx system s performance summary can be used in conjunction with a report that collects information on near-misses. 19 PASS Rx can also be used by the technician as part of the filling part of the prescription process. """#$%&'($%#$)*! +,-%!C!
Misfilled Prescription Cases. Recently, my dad, Jere Beasley, and I tried the case of Deal v. Rite Aid Corp. for
Misfilled Prescription Cases Recently, my dad, Jere Beasley, and I tried the case of Deal v. Rite Aid Corp. for the second time in the Circuit Court of Montgomery County, Alabama. The first trial ended
More informationGUIDELINES ON PREVENTING MEDICATION ERRORS IN PHARMACIES AND LONG-TERM CARE FACILITIES THROUGH REPORTING AND EVALUATION
GUIDELINES GUIDELINES ON PREVENTING MEDICATION ERRORS IN PHARMACIES AND LONG-TERM CARE FACILITIES THROUGH REPORTING AND EVALUATION Preamble The purpose of this document is to provide guidance for the pharmacist
More informationMedication Safety and Error Prevention
Medication Safety and Error Prevention 16 LEARNING OBJECTIVES By the end of this chapter, students will be able to competently: 1. Explain the process for reporting errors. 2. Explain the difference between
More informationHow To Prevent Medication Errors
The Academy of Managed Care Pharmacy s Concepts in Managed Care Pharmacy Medication Errors Medication errors are among the most common medical errors, harming at least 1.5 million people every year. The
More informationRevolutionary Tabletop Automation. Prescription Validation, Counting and Filling System
Revolutionary Tabletop Automation Prescription Validation, Counting and Filling System Eyecon is a revolutionary pharmacy automation system Eyecon is fast becoming the preferred choice of pharmacies that
More informationHealth Professions Act BYLAWS SCHEDULE F. PART 2 Hospital Pharmacy Standards of Practice. Table of Contents
Health Professions Act BYLAWS SCHEDULE F PART 2 Hospital Pharmacy Standards of Practice Table of Contents 1. Application 2. Definitions 3. Drug Distribution 4. Drug Label 5. Returned Drugs 6. Drug Transfer
More informationPharmacy Law Overview. From Civil Liability to Criminal Prosecution
Pharmacy Law Overview From Civil Liability to Criminal Prosecution Law That Matters To Pharmacists Robert P. Esgro, R.Ph., Esq. Pharmacy Lawyer and Consultant 610-308-6666 Bob@PharmacyLawyer.com Pharmacy
More informationRxMap Multimed Adherence Packaging Solutions
Multimed Solutions RxMap Multimed Adherence Packaging Solutions Provide Patients with a System to Take the Right Medications at the Right Time RxMap Multimed Adherence Packaging Systems: Provide Patients
More informationAbacus Rx, Inc. 8000 SW 117 Ave PH-G Visit us at Miami, FL 33183 (305) 220-0400 Fax (305) 220-4900
Abacus Rx, Inc. 8000 SW 117 Ave PH-G Visit us at Miami, FL 33183 (305) 220-0400 Fax (305) 220-4900 www.abacusrx.com Thank you for your inquire! We are committed to provide Pharmacies with the finest technology
More informationA Prescription for Negligence Martin R. Dix, JD
A Prescription for Negligence Martin R. Dix, JD Akerman LLP Disclosures Martin R. Dix declare(s) no conflicts of interest, real or apparent, and no financial interests in any company, product, or service
More informationU.S. Bureau of Labor Statistics. Pharmacy Tech
From the: U.S. Bureau of Labor Statistics Pharmacy Tech Pharmacy technicians fill prescriptions and check inventory. Pharmacy technicians help licensed pharmacists dispense prescription medication. They
More informationPharmacy Technician A. Interpersonal Skills Physical Effort Concentration Complexity
Job Class Profile: Pharmacy Technician A Pay Level: CG-28 Point Band: 578-621 Accountability & Decision Making Development and Leadership Environmental Working Conditions Factor Knowledge Interpersonal
More informationSouth Carolina Society of Health-System Pharmacists Position Statement on Pharmacy Technicians
South Carolina Society of Health-System Pharmacists Position Statement on Pharmacy Technicians The safety and health of the citizens of South Carolina are vital concerns for all pharmacists. Without appropriate
More informationSafetyFirst Alert. Errors in Transcribing and Administering Medications
SafetyFirst Alert Massachusetts Coalition for the Prevention of Medical Errors January 2001 This issue of Safety First Alert is a publication of the Massachusetts Coalition for the Prevention of Medical
More informationTABLE OF CONTENTS CHAPTER 9 PATIENT COUNSELING AND PROSPECTIVE DRUG USE REVIEW REGULATIONS
TABLE OF CONTENTS CHAPTER 9 PATIENT COUNSELING AND PROSPECTIVE DRUG USE REVIEW REGULATIONS Section 1. Authority 9-1 Section 2. Definitions 9-1 Section 3. Patient Profile Records 9-1 Section 4. Prospective
More informationResponding to complaints and concerns
Responding to complaints and concerns Guidance Note: September 2010 Guidance Note: Responding to Complaints and Concerns The General Pharmaceutical Council is the regulator for pharmacists, pharmacy technicians
More informationSECTION.1800 - PRESCRIPTIONS
SECTION.1800 - PRESCRIPTIONS 21 NCAC 46.1801 EXERCISE OF PROFESSIONAL JUDGMENT IN FILLING PRESCRIPTIONS (a) A pharmacist or device and medical equipment dispenser shall have a right to refuse to fill or
More informationMedication Errors. Prevention and Reduction Guidelines. Approved by PEIPB November 2004
Medication Errors Prevention and Reduction Guidelines Approved by PEIPB November 2004 Medication Error Reduction Given the complexity of the processes required to safely and accurately process a prescription
More informationPharmacist Liability. Objectives: Tort law
Objectives: Pharmacist Liability With thanks to Martha Dye-Whealan, R.Ph., JD J.D. Define negligence and tort law Review limits of liability, including defenses to a negligence claim, and relate to pharmacy
More informationORAL SODIUM PHOSPHATE: WHAT YOU NEED TO KNOW ABOUT THEM
ORAL SODIUM PHOSPHATE: WHAT YOU NEED TO KNOW ABOUT THEM 1 To prepare for medical procedures such as a colonoscopy, doctors would advise their patients to use an oral sodium phosphate product to clear out
More informationHealth Professions Act BYLAWS SCHEDULE F. PART 3 Residential Care Facilities and Homes Standards of Practice. Table of Contents
Health Professions Act BYLAWS SCHEDULE F PART 3 Residential Care Facilities and Homes Standards of Practice Table of Contents 1. Application 2. Definitions 3. Supervision of Pharmacy Services in a Facility
More informationContracting and Clean Claims: Billing Techniques for Success!
Contracting and Clean Claims: Billing Techniques for Success! Top 5 Things to Know for CE: Make sure your BADGE IS SCANNED each time you enter a session, to record your attendance. Carry the Evaluation
More informationPharmacy Insurance Drug Store Insurance
Pharmacy Insurance Drug Store Insurance Pharmacy Insurance Business Owners Insurance for a Pharmacy A Pharmacy BOP Insurance Policy, or Pharmacy Business Owners Insurance Policy is a package policy typically
More informationThe Massachusetts Coalition for the Prevention of Medical Errors. MHA Best Practice Recommendations to Reduce Medication Errors
The Massachusetts Coalition for the Prevention of Medical Errors MHA Best Practice Recommendations to Reduce Medication Errors Executive Summary In 1997, the Massachusetts Coalition for the Prevention
More informationPrescription drug costs continue to rise at
Prescription Drugs Developing an Effective Generic Prescription Drug Program by John D. Jones Pharmacy benefit managers (PBMs) use a variety of pricing strategies. When employers have a thorough knowledge
More informationResearch on Tablet Splitting
On behalf of the American Society of Consultant Pharmacists (ASCP) and its Ohio members, we are writing to express our concern over a recent proposal to implement a tablet splitting initiative under the
More informationHealth Care Job Information Sheet #10. Pharmacy
Health Care Job Information Sheet #10 Pharmacy A. Occupations A. Occupations 1) Pharmacist 2) Pharmacy Technician/ Assistant B. Labour Market Prospects C. ITPs in the Field D. Links 1) Pharmacist Regulated
More informationTESTOSTERONE REPLACEMENT THERAPY: WHAT YOU NEED TO KNOW ABOUT IT
TESTOSTERONE REPLACEMENT THERAPY: WHAT YOU NEED TO KNOW ABOUT IT 1 As men get older, their doctors prescribe drugs to replace low testosterone levels in their bodies known as hypogonadism, or more commonly
More informationA Pharmacy Pharmacist, Ms B. A Report by the Health and Disability Commissioner. (Case 04HDC13191)
A Pharmacy Pharmacist, Ms B A Report by the Health and Disability Commissioner (Case 04HDC13191) Opinion/04HDC13191 Parties involved Mrs A Miss A Ms B Pharmacy Complainant Consumer Provider Pharmacy Complaint
More informationManaging Your Medications
Managing Your Medications Table of Contents Managing Your Medications Handout 1 Personal health goals & medications... 4 Handout 2 Pharmacists can help you... 6 Handout 3 Managing your medications... 7
More informationCOURSE OUTLINE. PROGRAM: Pharmacy Technician Bridging Education Program. COURSE NAME: Management of Drug Distribution. COURSE DURATION: 39 hrs.
COURSE OUTLINE PROGRAM: Pharmacy Technician Bridging Education Program COURSE NAME: Management of Drug Distribution COURSE DURATION: 39 hrs. PRIOR LEARNING ASSESSMENT AND RECOGNITION: CH Exam Portfolio
More informationExceptions to the Rule: A Pharmacy Law Presentation. Objectives DISCLAIMER 10/16/2015
Exceptions to the Rule: A Pharmacy Law Presentation Eric Roath, Pharm.D. Director of Professional Practice Michigan Pharmacists Association Objectives 1. Identify basic legal frameworks that govern the
More informationPlease see Section IX. for Additional Information:
The Florida Senate BILL ANALYSIS AND FISCAL IMPACT STATEMENT (This document is based on the provisions contained in the legislation as of the latest date listed below.) BILL: CS/CS/SB 278 Prepared By:
More information03 PHARMACY TECHNICIANS
03 PHARMACY TECHNICIANS 03-00 PHARMACY TECHNICIANS REGISTRATION/PERMIT REQUIRED 03-00-0001 DEFINITIONS: A. PHARMACY TECHNICIAN: This term refers to those individuals identified as Pharmacist Assistants
More informationPlease see Section IX. for Additional Information:
The Florida Senate BILL ANALYSIS AND FISCAL IMPACT STATEMENT (This document is based on the provisions contained in the legislation as of the latest date listed below.) BILL: CS/SB 278 Prepared By: The
More informationHouse Study Bill 503 - Introduced
House Study Bill 0 - Introduced HOUSE FILE BY (PROPOSED COMMITTEE ON HUMAN RESOURCES BILL BY CHAIRPERSON MILLER) A BILL FOR An Act relating to prescription authority for certain psychologists and making
More informationWhat you should know about treating your pain with opioids. Important information on the safe use of opioid pain medicine.
What you should know about treating your pain with opioids Important information on the safe use of opioid pain medicine. If your healthcare provider has determined that opioid therapy is right for you,
More informationWHEN A CHILD MAY HAVE A TORT CLAIM: WHAT S THE CHILD S COURT- APPOINTED ATTORNEY TO DO?
WHEN A CHILD MAY HAVE A TORT CLAIM: WHAT S THE CHILD S COURT- APPOINTED ATTORNEY TO DO? The Oregon Child Advocacy Project Professor Leslie J. Harris and Child Advocacy Fellows Colin Love-Geiger and Alyssa
More informationCASE STUDY. Spencer Hospital, Iowa Advanced Technician Practice Model Tech check Tech (TCT)
Spencer Hospital, Iowa Advanced Technician Practice Model Tech check Tech (TCT) Submitted By: Gayle Mayer, RPh, BPharm, Director of Pharmacy Spencer Hospital Pharmacy Staff Primary Intended Outcome(s):
More informationExCPT Certified Pharmacy Technician (CPhT) Detailed Test Plan* 100 scored items, 20 pretest items Exam time: 2 hours 10 minutes
ExCPT Certified Pharmacy Technician (CPhT) Detailed Test Plan* 100 scored items, 20 pretest items Exam time: 2 hours 10 minutes # scored items 1. Regulations and Pharmacy Duties 35 A. Overview of technician
More informationINJURY LAW ALERT WINTER 2006/2007 ISSUE WHAT IS MEDICAL MALPRACTICE?
INJURY LAW ALERT WINTER 2006/2007 ISSUE WHAT IS MEDICAL MALPRACTICE? Medical malpractice is a broad term used to describe a number of different kinds of lawsuits brought against doctors and hospitals.
More informationPhysicians on Medical Malpractice Reform Options
Physicians on Medical Malpractice Reform Options Survey Methodology This survey was conducted online from August 31 October 31, 2012. Invitations for the survey were emailed to physicians who have been
More informationGuidelines on Counseling. Approved by PEIPB
Guidelines on Counseling Approved by PEIPB November 2005 1 Patient Counseling Patient counseling is a key competency element of the Pharmaceutical Care process. Given the advertising for medication in
More informationThe Pharmacist's Duty to Warn
The Pharmacist's Duty to Warn Detroit, MI October 30, 2008 3:30 PM 4:45 PM Session 6: The Pharmacist s Duty to Warn Learning Objectives Define the 4 required components of a lawsuit alleging pharmacist
More informationReport of the Task Force on Continuous Quality Improvement, Peer Review, and Inspecting for Patient Safety
Report of the Task Force on Continuous Quality Improvement, Peer Review, and Inspecting for Patient Safety Members Present: Kim Caldwell (TX), chair; Joseph Adams (LA); Vernon H. Benjamin (IA); Amy Buesing
More informationUnderstanding Alberta s Drug Schedules
Understanding Alberta s Drug Schedules Preface In May 2002, the provincial drug schedules to the Pharmaceutical Profession Act were amended. In April 2007, the Alberta Regulation 66/2007 to the Pharmacy
More informationDrug and Alcohol Testing of Doctors. Medical Negligence Lawsuits. Initiative Statute.
Proposition 46 Drug and Alcohol Testing of Doctors. Medical Negligence Lawsuits. Initiative Statute. Yes/No Statement A YES vote on this measure means: The cap on medical malpractice damages for such things
More informationMassachusetts Department of Public Health (MDPH) Prescription Monitoring Program (MA PMP) and Drug Control Program (DCP) April 8, 2014
MA PMP Pharmacy Data Entry and Data Submitter s FAQ Utilizing ASAP 4.2 Supplement to the MA PMP Pharmacy Data Entry and Data Submitter s Guide Utilizing ASAP 4.2 Massachusetts Department of Public Health
More informationUse of Sample Medications in Physician Practices A Risk Modification Approach
Use of Sample Medications in Physician Practices A Risk Modification Approach The current economy is claiming many victims: physicians, their patients, healthcare administrators and staff. Job loss with
More informationStatement BAR CODE LABEL REQUIREMENTS FOR HUMAN DRUG AND BIOLOGIC PRODUCTS
Statement on BAR CODE LABEL REQUIREMENTS FOR HUMAN DRUG AND BIOLOGIC PRODUCTS Edith Rosato, R.Ph. Vice President Pharmacy Affairs National Association of Chain Drug Stores Alexandria, VA July 26,2002 Submitted
More informationOakwood Career Ladder RESPIRATORY CARE
RESPIRATORY CARE Registered Respiratory Therapist Associate Degree program in Respiratory Care from JRCRTE accredited institution; Two years in the field of Respiratory Care. May include clinical rotations
More informationFrequently Asked Questions (FAQs) Treatment Authorization Request (TAR) Restriction on Antipsychotic Medications for the 0-17 Population
Frequently Asked Questions (FAQs) Treatment Authorization Request (TAR) Restriction on Antipsychotic Medications for the 0-17 Population Prescriber FAQs Update January 22, 2015 1. What information is needed
More informationExpanding the Role of Pharmacy Technicians
Expanding the Role of Pharmacy Technicians Jenni Buu, PharmD PGY2 Ambulatory Care Resident Boise VA Medical Center April 13, 2014 2 Objectives Review historical changes in the pharmacy technician profession
More informationPharmacy Program Pre-Test
Last Name: Pharmacy Program Pre-Test * For each question, put a check mark for the one option that you think is correct. 1. A pharmacist receives a security prescription from a known local medical group
More informationAnatomy of a Medical Malpractice Case
Anatomy of a Medical Malpractice Case You have an important story to tell Let our voice tell your story with power, clarity and effectiveness Our Litigation Team Why choose our team? We provide more than
More informationXARELTO: WHAT YOU NEED TO KNOW ABOUT IT
XARELTO: WHAT YOU NEED TO KNOW ABOUT IT 1 Surgeries to replace knees and hips are commonplace in today s hospitals. Xarelto is a drug prescribed by doctors to prevent blood clots after those surgeries.
More informationIndividual Practice: What s in Your Routine? WRHA Presentation By Susan Balagus
Individual Practice: What s in Your Routine? WRHA Presentation By Susan Balagus A Day in the Life of a Pharmacy Technician: It s a busy place..all the hustle and bustle! Filling, compounding, checking,
More informationhttp://www.bls.gov/oco/ocos252.htm
http://www.bls.gov/oco/ocos252.htm Pharmacy Technicians Nature of the Work Training, Other Qualifications, and Advancement Employment Job Outlook Projections Data Earnings OES Data Related Occupations
More informationInventory Management
Inventory Management Chapter Outline Inventory Management Inventory Systems Computer & Inventory Ordering Forms Stocking & Storing Inventory Management Inventory A listing of medication of the goods or
More informationCustodial Procedures Manual Table of Contents
Custodial Procedures Manual Table of Contents Page 1. Drug Policies and Procedures 1 A. Procurement of Prescription Drugs 1 i. Prescription drugs may only be accepted from 1 pharmacies and or practitioners.
More informationDrug and Alcohol Testing of Doctors. Medical Negligence Lawsuits. Initiative Statute.
osition Official Title and Summary Prepared by the Attorney General Requires drug and alcohol testing of doctors and reporting of positive test to the California Medical Board. Requires Board to suspend
More informationZOFRAN: WHAT YOU NEED TO KNOW ABOUT IT
ZOFRAN: WHAT YOU NEED TO KNOW ABOUT IT 1 When people seek relief from nausea, they might eat a few crackers, drink ginger ale, or take an over-the-counter medication like Pepto-Bismol. But, when the nausea
More informationAutomating the Pharmacy Medication Cycle in Acute Care Settings
Automating the Pharmacy Medication Cycle in Acute Care Settings Costs, Benefits and Potential Unintended Consequences Enterprise Information Systems Steering Committee Nursing Informatics Committee and
More informationEnhanced Commercial Credit Report - Help
Enhanced Commercial Credit Report - Help Report Item Payment Index (PI) Description The Payment Index (PI) is a numeric measure of the businesses payment habits, and is calculated strictly on the distribution
More informationRisk Management in Community Pharmacy
SAFETY BULLETIN Risk Management in Community Pharmacy Boris Tong, B.Sc. (Hons), BScPhm School of Pharmacy, University of Waterloo Analyst, ISMP Canada Certina Ho, BScPhm, MISt, MEd Project Manager, ISMP
More informationPharmacy Technology Program Student Handbook
Pharmacy Technology Program Student Handbook Revised: October 1, 2013 Program Overview The Las Positas College Pharmacy Technician training program provides students with comprehensive instruction to become
More informationFlorida MCA Client Newsletter Fall 2013
A semi-annual educational newsletter dedicated to our clients using the Florida Managed Care Arrangement. FL MCA COMPLIANCE HIGHLIGHTS SEMI-ANNUAL NETWORK REVIEW JUN 2013 & NOVEMBER - ACCESS & AVAILABILITY
More informationObjectives. PHARMACY MALPRACTICE 3 Emerging Issues. Civil Law. Board of Pharmacy Charges. Criminal law
PHARMACY MALPRACTICE 3 Emerging Issues DUTY TO WARN LIABILITY FOR HIPAA VIOLATIONS THE CORRESPONDING DUTY Kenneth R. Baker, BS Pharm, JD Ken Baker Consulting Of Counsel, Renaud Cook Drury Mesaros, PA Objectives
More informationWellDyneRx Mail Service General Questions and Answers
WellDyneRx Mail Service General Questions and Answers I. Location/ Hours of Operation 1. Where is WellDyneRx Mail Pharmacy located? WellDyneRx mail pharmacy has two locations: 1) Centennial, CO, a suburb
More informationE-Signature. The Pharmacy Perspective
E-Signature The Pharmacy Perspective Prescriptions arrive at a pharmacy today... Written by a prescriber ( not always on a prescription pad). Do not always know the prescriber s s handwriting legibility
More informationInvestigational Drugs: Investigational Drugs and Biologics
: I. PURPOSE The purpose of this policy is to establish procedures for the proper control, storage, use and handling of investigational drugs and biologics to ensure that adequate safeguards are in place
More information1O SECRETS OF GEORGIA CAR WRECK CLAIMS
1O SECRETS OF GEORGIA CAR WRECK CLAIMS 1O SECRETS OF GEORGIA CAR WRECK CLAIMS L. TY WILSON, P.C. TyWilsonLaw.com 770 948 5454 W O R D A S S O C I A T I O N P U B L I S H E R S www.wordassociation.com
More informationCHAPTER 61-03-02 CONSULTING PHARMACIST REGULATIONS FOR LONG-TERM CARE FACILITIES (SKILLED, INTERMEDIATE, AND BASIC CARE)
CHAPTER 61-03-02 CONSULTING PHARMACIST REGULATIONS FOR LONG-TERM CARE FACILITIES (SKILLED, INTERMEDIATE, AND BASIC CARE) Section 61-03-02-01 Definitions 61-03-02-02 Absence of Provider or Consulting Pharmacist
More informationREVIEW OF FEDERAL LAW FOR PHARMACY TECHNICIANS DR. SULLIVAN S MONOGRAPH
REVIEW OF FEDERAL LAW FOR PHARMACY TECHNICIANS DR. SULLIVAN S MONOGRAPH REVIEW OF FEDERAL LAW FOR PHARMACY TECHNICIANS ACTIVITY DESCRIPTION This program will assist pharmacy technicians to understand the
More informationTABLE OF CONTENTS CHAPTER 14 TELEPHARMACY RULES AND REGULATIONS
TABLE OF CONTENTS CHAPTER 14 TELEPHARMACY RULES AND REGULATIONS Section 1. Authority 14-1 Section 2. Definitions 14-1 Section 3. Licensing of Facilities 14-1 Section 4. Minimum Structural, Security and
More informationWhite Paper. Trust Hi-Speed to show you the way. A Guide to Pharmaceutical Serialization Choosing the Right Equipment Supplier
White Paper Trust Hi-Speed to show you the way Choosing the Right Equipment Supplier Contents 1. Introduction 2. The Basics of Serialization 3. Minimum Serialization Implementation Requirements 4. Complexity
More informationHow to find a personal injury lawyer
How to find a personal injury lawyer Table of contents: Introduction - page 1 The nature of personal injury cases. - page 2 How do you tell a good lawyer from a not so good one? - page 3 Where to look
More information809.142 MEDICAL MALPRACTICE DAMAGES WRONGFUL DEATH GENERALLY. 1
Page 1 of 5 809.142 MEDICAL MALPRACTICE DAMAGES WRONGFUL DEATH GENERALLY. 1 (Use for claims filed on or after 1 October 2011. For claims filed before 1 October 2011, use N.C.P.I.-Civil 810.42 et seq.)
More informationPharmacy Handbook. Understanding Your Prescription Benefit
Pharmacy Handbook Understanding Your Prescription Benefit 1 Welcome to Your Prescription Drug Plan! Health Republic Insurance of New York has partnered with US Script to manage your prescription drug benefits.
More informationPrinted copies are for reference only. Please refer to the electronic copy of this policy for the latest version.
340B Pharmacy Audit Policy Version: 1.4 Date Created: 01/05/2015 Date Approved: 02/18/2015 Printed copies are for reference only. Please refer to the electronic copy of this policy for the latest version.
More informationREGULATION 3 PHARMACY TECHNICIANS
REGULATION 3 PHARMACY TECHNICIANS 03-00 PHARMACY TECHNICIANS REGISTRATION/PERMIT REQUIRED 03-00-0001 DEFINITIONS (a) Pharmacy technician means those individuals, exclusive of pharmacy interns, who assist
More informationINJURY LAW ALERT WINTER 2007/2008 ISSUE
INJURY LAW ALERT WINTER 2007/2008 ISSUE WHEN AN ANIMAL ATTACKS... Every year, tens of thousands of people are injured in animal attacks. Although most victims are not seriously hurt, some are, and a number
More informationDEPUY HIP REPLACEMENTS: WHAT YOU NEED TO KNOW ABOUT THEM
DEPUY HIP REPLACEMENTS: WHAT YOU NEED TO KNOW ABOUT THEM 1 As people get older, some of their bones actually do get weary and tired. Sometimes, bones and joints need to be replaced by doctors to improve
More informationPharmaceutical Care Lectures. Jay D. Currie, Pharm.D. Fall 2006
Pharmaceutical Care Lectures Jay D. Currie, Pharm.D. Fall 2006 History of the development of the pharmaceutical care model clinical pharmacy practice - 1960's move toward "patient-oriented practice" away
More informationDealing with risk. Why is risk management important?
Why is risk management important? Things don t always go according to plan: a company s sales manager changes employment in the middle of an important project, a packaging machine breaks down, a lathe
More informationIowa Governor s Office of Drug Control Policy
Talking to kids about {prescription drug abuse Iowa Governor s Office of Drug Control Policy Talking to kids about {prescription drug abuse As a parent you re concerned about your children s health and
More informationA Clinical Quality Improvement Project to Reduce the Rate of Electronic Prescription Errors in Primary Care Practice
original article A Clinical Quality Improvement Project to Reduce the Rate of Electronic Prescription Errors in Primary Care Practice Sher Guan Low, MMed (FM), MBBS (Singapore) SingHealth Polyclinic, Singapore
More informationDEFINITION AND JOB SUMMARY
NEW MEXICO BEHAVIORAL HEALTH INSTITUTE AT LAS VEGAS DEPARTMENT OF PHARMACY JOB TITLE: Pharmacy Technician DEPARTMENT: Pharmacy Department TOOL NUMBER: 13010 SHIFT: 8-5 PM or 7:30-4:30 PM. with occasional
More informationCommunity Pharmacies
High-Alert Medication Modeling and Error-Reduction Scorecards (HAMMERS ) Workbook For Community Pharmacies Data Entry Errors (Patient) Data Entry Errors (Drug) Prescribing Errors Point of Sale Errors Drug
More informationCHAPTER 21 SPECIFIC AREAS OF NURSING NEGLIGENCE
CHAPTER 21 SPECIFIC AREAS OF NURSING NEGLIGENCE I. INTRODUCTION The nursing profession is a specialized field in which the number of suits in which nurses are being named for negligence is growing. There
More informationUNIVERSITY OF MARYLAND SCHOOL OF LAW. LEGAL METHOD-CIVIL PROCEDURE (3 Hours) Day Division Wednesday, December 18, 1991
UNIVERSITY OF MARYLAND SCHOOL OF LAW LEGAL METHOD-CIVIL PROCEDURE (3 Hours) Day Division Wednesday, December 18, 1991 Professor Condlin - Section B 9:10 a.m. - 12:10 p.m. No. Signature: Printed Name: INSTRUCTIONS:
More informationIowa Governor s Office of Drug Control Policy
Iowa Governor s Office of Drug Control Policy medicines or take them in a manner not prescribed, we increase the risk of negative effects. It is estimated that over 35 million Americans are ages 65 and
More informationFDA Advisory Committee Hearing on Potential Rescheduling of Hydrocodone: Pharmacist and Pharmacy Issues to Consider
FDA Advisory Committee Hearing on Potential Rescheduling of Hydrocodone: Pharmacist and Pharmacy Issues to Consider January 24, 2013 FDA White Oak Campus Steve Simenson, BPharm, FAPhA, DPNAP APhA President
More informationLicensed Pharmacy Technician Scope of Practice
Licensed Scope of Practice Adapted from: Request for Regulation of s Approved by Council April 24, 2015 Definitions In this policy: Act means The Pharmacy and Pharmacy Disciplines Act means an unregulated
More informationDC DEPARTMENT OF HEALTH Pharmaceutical Procurement and Distribution Pharmaceutical Warehouse. DC Health Care Safety Net ALLIANCE PROGRAM
DC DEPARTMENT OF HEALTH Pharmaceutical Warehouse DC Health Care Safety Net ALLIANCE PROGRAM OPERATIONAL PROTOCOLS Operational protocols for the DC Health Care Alliance program through the DOH Pharmaceutical
More information15 LC 37 1936ER A BILL TO BE ENTITLED AN ACT
House Bill 491 By: Representatives Cantrell of the 22 nd, Jasperse of the 11 th, Broadrick of the 4 th, Bentley of the 139 th, Harrell of the 106 th, and others A BILL TO BE ENTITLED AN ACT 1 2 3 4 5 6
More information8/24/2015. Objectives. The Scope of Pharmacy Technician Practice. Role of a Technician. Pharmacy Technician. Technician Training
Objectives The Scope of Pharmacy Technician Practice Sara Vander Ploeg, PharmD Northwestern Memorial Hospital The speaker has no actual or potential conflicts of interest as it relates to this presentation.
More informationPharmacist, Mr C A Pharmacy Company. A Report by the Health and Disability Commissioner. (Case 04HDC10718)
Pharmacist, Mr C A Pharmacy Company A Report by the Health and Disability Commissioner (Case 04HDC10718) Opinion/04HDC10718 Parties involved Mrs A Ms B Mr C A Pharmacy Company Dr D Dr E Ms F Consumer
More informationQUESTION NO. 3. Amendment to Titles 1 and 3 of the Nevada Revised Statutes. CONDENSATION (ballot question)
QUESTION NO. 3 Amendment to Titles 1 and 3 of the Nevada Revised Statutes CONDENSATION (ballot question) Shall Title 1 of the Nevada Revised Statutes governing attorneys, and Title 3 of the Nevada Revised
More information