1 Advanced Master 2015 Accredited by the French «Conférence des Grandes Ecoles»
2 Advanced Masters The Ecole Nationale de l Aviation Civile (the French Civil Aviation University) offers 8 Advanced Masters in its areas of special competence. 1 Airport Management (MS AM) 2 Air Transport Management (MS ATM) In partnership with Toulouse Business School 3 Aviation and Air Traffic Management (MS A-ATM) 4 Aviation Safety Aircraft Airworthiness (MS ASAA) In partnership with ISAE and French Air Force Academy 5 Communication, Navigation, Surveillance and Satellite Applications for Aviation (MS CNS) 6 Air-Ground Collaborative Systems Engineering (MS AGCSE) 7 Aerospace Project Management (MS APM) In partnership with ISAE and French Air Force Academy 8 Safety Management in Aviation (MS SMA) In reference to the annex 19 of ICAO
3 What is an Advanced Master or Mastère Spécialisé? Mastère Spécialisé or Advanced Master is a postmaster s program created by the French Conférence des Grandes Écoles, which conferred this collective trademark on Engineering or business schools. Advanced master is a full-time, one-year program including theoretical lectures, tutorials, case studies, internship, and individual professional thesis. It is usually aimed at students or professionals who already have a Master s degree, which would like either to specialise or expand their knowledge and experience in an advanced domain where the industry has identified genuine needs. Advanced Masters delivered by ENAC provide attendees with cutting-edge knowledge and know-how in specific domains to strengthen graduates employability in the worldwide and amazing aeronautics and civil aviation world. Facing with new challenges, companies increasingly seek experts with strong engineering and management foundations, which can create value, develop innovation with solid managerial issues. With its Advanced Masters, ENAC would provide worldwide aviation market with experts with global view as well as awareness of complexity and technology competitiveness. Air transport depends on high-tech sectors such as aeronautics and space, related to computing, electronics and the management of complex systems. Human factors are also playing a growing important role in achieving the permanent goal of increased levels of safety. Air transport organisations including airlines, airports, aircraft manufacturers as well as Air Navigation Service Providers have been faced for a number of decades with growing financial and economic constraints, not to mention an operational environment which is in a state of continual evolution, all of which require a considerable amount of adaptability. All ENAC s Advanced Master are wholly taught in English.
4 1 Advanced Masters Airport Management With the support of Aéroports de Paris the most important French Airports Content and objectives The Advanced Master Airport Management was set up in 1989 by ENAC in response to requests from professionals in this field. The particularly important role played by airports within the framework of the liberalisation of air transport, the opening up of ground handling to competition, the wide range of activities involved in airport operations, the increasing importance of questions of security and environmental impact, and the competition between different airports, economic problems in general and those specific to an activity sector which today plays a major role in the national economy, are all factors which call for highly skilled managers to run and develop every airport. This Advanced Master aims at training these specialists, so much appreciated and sought after by the airport sector. Professional prospects and career opportunities Training given through the Advanced Master Management Aéroportuaire prepares students to hold the full range of positions of responsibility within airport management: operations, marketing, management, finance, human resources. 1 st semester AM01 - Aircraft and Air Transport System AM02 - International and European Air Transport law AM03 - Air Transport Economics AM04 - Air Transport Security AM05 - Sustainable development of air transport AM06 - Airport Design and Operation Master Plan AM07 - Airport Certification and Safety AM08 - Passenger s and freight terminals 2 nd semester Program 15 modules of 1 et 2 weeks each (October to March) AM09 - Developing Extra Aeronautical Activities AM10 Human Resources Management AM11 - Team Management AM12 - Airport Financial Management AM13 - Airport operation and quality of service AM14 - Airport Crisis Management AM15 - Ground Handling AM16 - Airport strategy (April to September) Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad and supervised by a tutor from the host organisation and by a professor from ENAC. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: October to September Course director: Nicolas Lambale
5 2 Advanced Masters Air Transport Management With the support of Air France ans the Air Transport sector of activity Content and objectives Companies in the air transport sector have come to recognise today s extremely competitive economic and financial climate as a fact of life, calling on them to demonstrate considerable powers of adaptability. The Advanced Master Air Transport Management offers a systematic approach to air transport by examining it from the viewpoints of economy, operational working methods, marketing and financial strategies, productivity and management of human resources in airline companies, and finally the major issues and strategies of air transport in the future. It therefore covers all the subjects which are essential for a career in the air transport field. Professional prospects and career opportunities The skills on which air transport companies rely are a reflection of the complexity of the operational environment, and are both numerous and specialised. However, only the major airlines can afford to recruit the many specialists in law, economics, or management whom they really need. For smaller companies, a global understanding of the air transport business is an essential requirement. Obtaining the Advanced Master Air Transport Management is a precious asset for those occupying such positions as: head of market studies, sales representative, management controller, operational research engineer, line manager. 1 st semester MTA01 - Aircraft and Air Transport System MTA02 - International and European Air Transport law MTA03 - Air Transport Economics MTA04 - Air Transport Security MTA05 - Sustainable development of air transport MTA06 - Airline Operations MTA07 - Human resources management 2 nd semester Program 15 modules of 1 et 2 weeks each (October to March) MTA08 - Team Management MTA09 - Financial Management MTA10 Marketing MTA11 - Air Transport Market & Airline Distribution MTA12 - Ground Handling MTA13 - Air passenger and quality of service MTA14 - Communication and crisis management MTA15 - Airline strategy (April to September) Students have to conduct a professional thesis in Aeronautical Industry or Air Transport Company or in laboratory, supervised by a tutor from the host organisation and by a professor from ENAC or TBS. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: As this course is jointly run by ENAC and the Toulouse Business School (TBS), a part of the courses will take place at TBS. Course director: Pascal DUVAL (ENAC) Cordula BARZANTNY (TBS) esc-toulouse.fr
6 3 Advanced Masters Aviation and Air Traffic Management With the support of DGAC and the manufacturing industry Content and objectives The optimized management of the air traffic activities implies to go beyond the perimeter of the air traffic to encompass the aircraft flight crew as well as the activities of aircraft operators in their operational management of flights. The purpose of the Advanced Master in Aviation and Air Traffic Management is to provide a comprehensive view on interactions of all aviation players at operational level. It aims at giving an operational know how of a quickly changing aviation world towards more collaborative activities. The objective of the Advanced Master is to prepare students to be system engineer or project leader. They will have to manage or to work within interdisciplinary teams in charge of improving processes or developing new applications allowing overall optimization of the Air Traffic Management. It includes airline operations, airport operations, and air navigation services providers. In this frame, it deals with technical enablers and develops the operational objectives of the major European program in that field, called SESAR, aiming at implementing in Europe an optimized air traffic management The Advanced Master Aviation and Air Traffic Management prepares students to integrate and manage interdisciplinary teams with a view to taking up the position of systems engineer or project manager in the firm. 1 st semester AATM01 Aircraft Operations AATM02 Air Traffic Management Services AATM03 Institutional and Regulatory Framework AATM04 Communication, Navigation and Surveillance Means for ATM Services AATM13 ATM Operations (ACC) AATM05 System Engineering AATM11 Stakeholders Business Models 2 nd semester Program AATM07 Project Management AATM08 ATM Safety Culture Case Study Tutorial AATM10 Integration of ATM in airport design and operations AATM12 ATM Sustainable Development AATM06 Towards the Business Trajectory AATM09 Flight Control Systems Case Study Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad, supervised by a tutor from the host organisation and by a professor from ENAC. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury Course director: Fabrice Fabre 15 modules of 1 et 2 weeks each (October to March) (April to September) Our partners: Airbus, Thales ATM, Sesar JU and Egis Avia are partners of the master in Aviation and Air Traffic Management. They contribute to the teaching effort, optimize the relevance of the training and propose internships. Professional prospects and career opportunities Avionics systems manufacturers, air traffic management systems manufacturers, aircraft manufacturers, airlines, aeronautical telecommunication companies, air Navigation Service Providers.
7 4 Advanced Masters Aviation Safety Aircraft Airworthiness With the support of Aibus and the manufacturing industry Content and objectives Aircraft airworthiness must be considered as a coherent process running from the design of the aircraft to the monitoring of its technical condition in airline service. The Advanced Master in Aircraft Airworthiness covers both the technical aspects of certification and the legal and economic implications. This course has been designed to give future managers a broad understanding of the issues and priorities which, as far as aeronautical construction is concerned, have an international dimension. Air transport deregulation and the development of a global economy necessarily imply an increase in vigilance on behalf of both the regulatory authorities and the industry. Progress regarding safety has been constant. In the last 20 years, the accident rate per flight hour has been reduced by a factor of 10. This is becoming insufficient due to the considerable increase in traffic. Current trends should encourage us to make even more improvements, and this necessarily involves training. The Advanced Master in Aircraft Airworthiness will provide future operators with the key to success in times to come. Professional prospects and career opportunities The Advanced Master in Aviation Safety - Aircraft Airworthiness has been set up for students who are considering a career in the aircraft airworthiness sector. The opening-up of the European air transport market, the development of the Asian market and the ageing of the world airline fleet all create real job prospects. The concerns of constructors and operators regarding the risks of a disorderly development of air transport increase the need for technical monitoring and quality control. This Advanced Master offered by ENAC and ISAE takes advantage of the excellent relations of both Universities with leading companies in the aeronautical engineering sector both in Europe and world-wide. 1st part Aeronautical techniques and study of the aircraft (8 modules of 1 week each at ISAE) The Flight Envelopes Aircraft Structures Engines and Powerplants Avionics Aircraft General Systems Qualification Tests for Civil Aviation on-board Equipment and Systems Air Transport safety (8 modules of 1 to 2 weeks each at ENAC) Certification procedures Certification of Aircraft Systems 2 nd semester Program (October to March) (April to September) Aircraft System Safety Analysis On-board software & Complex Electronic Hardware Air Transport Safety and Human Factors Production Organisation Approvals Operating Procedures Maintenance Procedures Continued Airworthiness State aircraft (1 module of 2 weeks at EOAA) State Aircraft Airworthiness Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad, supervised by a tutor from the host organisation and by a professor from ENAC or ISAE. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: October to September. This program is jointly run by the Ecole Nationale de l Aviation Civile (ENAC), the Institut Supérieur de l Aéronautique et de l Espace (ISAE) and l École des Officiers de l Armée de l Air (EOAA). Course director: Claude Haillot (ENAC) Eric POQUILLON (ISAE)
8 5 Advanced Masters Communication, Navigation, Surveillance and Satellite Applications for Aviation With the support of space industry Content and objectives The International Civil Aviation Organisation (ICAO) is leading research to improve air traffic control world-wide with the objective to replace different national systems with a harmonized global and cost effective system. New space telecommunication technologies will provide excellent means of achieving this goal. Until now no comprehensive training has been available to the aeronautical community to complete the technical development of C.N.S. systems. This Advanced Master provides training in the various satellite technologies relevant to Communication, Navigation and Surveillance (CNS) applications. The European Strategy of the ANSP (Air Navigation Service Provider) in the CNS domain is in development with SESAR (Single European Sky ATM Research) orientation. During the academic training, the presentations are viewed from the point of Air Traffic Control but also mainly with a scientific and technical approach. The Ecole Nationale de l Aviation Civile has expertise in all aspects of this field and is able to offer a comprehensive training package. The research and expertise of the CNS/GNSS laboratory, which is fully part of the ENAC/SINA. department, allows to have a high level and permanently updated teaching staff in the field of satellite based navigation. Professional prospects and career opportunities This Advanced Master was created to meet the needs of the equipment and avionics sectors as well as those of ANSP, airlines and national and international organisations affected by developments in the CNS/GNSS field. 1 st semester Introduction courses: (3 modules) Propagation Overview, antennas design, micro-waves circuits Signal Processing, Modulations, Coding Network Overview Knowledge of the Aeronautical Environment, Satellite links and Localisation Techniques: (6 modules of 1 or 2 weeks each) Aeronautical Environment, Operational Requirements and Air Traffic Control familiarisation Aeronautical Institutions and Strategy for ATM/CNS, Spatial Mechanics and Satellite Constellations GPS and Satellite Navigation Theory and Principles Kalman Filtering and Hybridization Space Techniques and Satellite Telecommunications 2 nd semester Program Introduction to Communication, Navigation and Surveillance Issues and Openess: (7 modules of 1 or 2 weeks each) Project Management and Safety Management in CNS/ ATM System Engineering Procedure and Calculation Software (Matlab) Communication Services: from Fixe Networks to mobile mesh of communications Navigation Services: from Conventional Navaids to GNSS and its augmentations Surveillance Services: from Conventional Radar to the Multilateration & Triangulation Mode S detection Techniques Architecture of CNS/GNSS Avionics Systems Non aeronautical Satellite Positioning applications (Geodesy and EarthWorkin, Terrestrial and Maritime Transports, Military ) Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad, supervised by a tutor from the host organisation and by a professor from ENAC. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: October to September 15 modules of 1 et 2 weeks each (October to March) (April to September) Course director: Jean-Pierre Daniel
9 Advanced Masters Air-Ground Collaborative Systems Engineering 6Content and objectives Nowadays, the main actor in air traffic is the aircraft itself, what is now monitored by both the air navigation service providers and by the airlines. Air navigation service providers ensure air traffic management (ATM) and guarantee air traffic safety, punctuality and coherence between all activities in the airspace, including military activities. On the other hand, airlines monitor the operations of their own aircraft, and adjust in real time the flight schedule and the allocation of aircraft and crew to recover from unexpected events. Due to growth of air traffic, the main needs of air navigation service providers and airlines include maintaining or even increasing flight safety, increasing the airspace capacity, improving flight punctuality and ensuring adequate return on investment. A higher cooperation between aircraft, air navigation service providers and airlines through new avionics systems is a way to tackle those needs. Avionics encompasses all the electronic systems on board of an aircraft, which contribute to the functions of piloting, navigation, communication and surveillance. Today, avionics challenge is to adapt to the aircraft changing environment. The purpose of the advanced master in Air- Ground Collaborative Systems Engineering is to provide to the student with in-depth and comprehensive knowledge in systems engineering and applications dedicated to aircraft, air traffic control and air-ground integration. Professional prospects and career opportunities The Advanced Master in Air-Ground Collaborative Systems Engineering educates graduates for employment in the aeronautical sectors of avionics, embedded systems and ATM integration. The main companies concerned are: Avionics systems manufacturers, ATM systems manufacturers, System integrators, Airlines, Aeronautical telecoms companies, Services and counseling companies Targeted jobs are, at first, systems engineers in the field of avionics or ATM integration, leading later to positions as project leaders. Some examples of positions: FMS Test Engineer: Validation of the Flight Management System for Single Aisle/Long Range programs System engineer for specification and design of automatic test benches for missiles System engin eer for development of aircraft cockpit nagement System for Single Aisle/ Long Range programs System engineer for specification and design of automatic 1 st part The operational environment (3 modules) The Aircraft Air Traffic Management Services (ATM) Regulatory Framework Avionics (4 modules) Software Development and Networking Basics Avionics Architecture Avionics Certification Flight Control Systems 2 nd part Program (October to March) test benches for missiles System engineer for development of aircraft cockpit Air-ground integration (5 modules) Communication Systems Navigation Systems Surveillance Systems Collaborative Applications for Airlines Collaborative Applications for Air Traffic Management. Engineering & Management (3 modules) Human Factors System Engineering Project Management Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad, supervised by a tutor from the host organisation and by a professor from ENAC. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: September to SeptemberCourse director: Christian Le-Roux Our partners: Airbus, Dassault Aviation, Lufthansa Technical Training, Rockwell Collins, Thales ATM et Thales Avionics are partners of the MS Air-Ground Collaborative Systems Engineering. They contribute to the teaching effort, optimise the relevance of the training and propose internships.
10 7 Advanced Masters Aerospace Project Management With the support of Aéroports de Paris and the most important French Airports Content and objectives Global Aerospace and Defence industry is being challenged by strong international competition and the effects of government budget reduction for defence. To meet these challenges, this industry needs to experiment, to adapt constantly new ways of organizing and managing. New development of product involves the collaboration of companies from many countries and cultures, with many key challenges: competitiveness, high technologies development, global supply chain approaches, long, costly and risky cycles, resources management, complex processes synchronization, and international team coordination. ISAE, Ecole de l Air and ENAC design this Advanced Master in Aerospace Project Management (MS APM) to enhance mastering of the diverse aspects related to the management of complex industrial processes with a strong awareness of the global Aerospace & Defence industry. With an emphasis on operations, the program is designed to those beginning their career in management of projects or to professionals aiming at enhancing their competences for a fast career evolution. The program of the MSAPM is taught, by experts or lecturers with extensive aerospace project experience, with a combination of formal presentations, in class exercises, or study cases. The objectives of this business-oriented approach are to provide students with up-to-date tools and techniques, cutting-edge knowledge, taking into account industrial, economical or legal specificities of the Aerospace & Defence industry, Professional prospects and career opportunities Successfully attending the MS APM demonstrates that graduates possess pertinent skills for: integrating or leading international project team, applying this knowledge in workplace, conceiving and piloting complex projects with permanent care of costs and risks control, contributing of the value development in aerospace or defence companies & institutions. 1 st semester Program The comprehensive training program is organised into four teaching parts: First part: Overall overview of aerospace industry (40 hours) The first part provides students with an in-depth overview of world-wide aeronautics and space industries enabling them to have an overall understanding of technologies, products, innovation and strategy stakes in the global civil and defence market. Second part: Methodology (170 hours) This part leads to a good understanding of Project management tools (WBS, planning, requirements analysis, etc.). It also includes Models and Methods of Project management for Aerospace context with specificities for high stakes and long cycle programs. Third part: Economical and Financial aspects (100 hours) This part leads to a good understanding of economical stakes for nations or industries 2 nd semester (April to September) and the role of politics. How to evaluate the cost of a long term program, the investment return hope, but also how to manage cost during development or manufacturing phase. Fourth part: Knowledge management in multicultural environment (170 hours) This part underlines the necessity to integrate and federate competences around a common objective; how to motivate people for a long term project. How to integrate intercultural management within international program to avoid conflicts and change resistance. In each of these parts the risks evaluation and control will be systematically underscored as well as Quality concepts and indicators dedicated to Aerospace context. Students have to conduct a professional thesis in a professional environment or in laboratory, either in France or abroad and supervised by a tutor from the host organisation and by a professor from ENAC or ISAE. The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: October to September This course is jointly run by ENAC, ISAE and École des Officiers de l Armée de l Air. The course is in English. Course director: Nicolas Peteilh (ENAC) Philippe GIRARD (ISAE) Cdt Aymeric ROGER (école des Officiers de l Armée de l Air)
11 8 Advanced Masters Safety Management in Aviation With the support of the French DGAC, EASA and partners from industry Content and objectives ENAC Advanced Master SMA in Aviation is designed to train SMS managers who will lead the structural and administrative changes within their organisation, moving it from reactive thinking to predictive thinking. In an effort to reach the next level of aviation safety, international civil aviation authorities (ICAO, EASA, FAA) as well as IATA require organisations and institutions alike to implement a Safety Management System (SMS) for the management of safety risks. The corresponding fields include: aircrafts design and production, air operations, aeronautical maintenance, air traffic services, airport and training organisations. SMS represents the next step in the evolution of safety processes in the aviation industry worldwide, at the organisational level. SMS complements the requirements and regulations in human or technical safety already implemented during the past decades. SMS is the formal systemic and pro-active approach to anticipating and managing safety risk, as well as to initiating and achieving the necessary transformation of organisational structures, accountabilities, policies, procedures, standard practices and regulations. The objective is to provide future SMS managers with the fundamentals of how to systematically monitor and improve aviation safety using the Safety Management System described in ANNEX 19 of the ICAO Convention. This program enables applicants to acquire a practical expertise in the development, implementation, assessment and improvement of SMS and SSP. Courses cover all of the aspects of SMS concepts, processes, methods and operational management, either cross-domain or specific to the organisation. The program is specifically engineered to address both executive as well as working levels, to consider the entire gamut of aviation organisations (aircraft operator, manufacturer, maintenance organisation, airport operator, air navigation service provider, training organisation) and to cover the interactions between all of these organisations. Professional prospects and career opportunities The ENAC Advanced Master Safety Management in Aviation is designed for current or future SMS managers in charge of the development, deployment, or improvement of SMS in organisations that must comply with ICAO safety requirements. Civil Aviation Authorities: Safety Director or Manager Safety performance Manager SSP (State Safety Program) Manager Responsible for certification and approval Industry and operators (Aircraft operator, Aircraft Manufacturer, Approved MRO Organisation, Airport operator, Air Navigation Service Provider, Approved Training Organisation): Safety Director or Manager SMS (Safety Management System) Manager Safety investigations Manager Safety analysis Manager 1 st semester (October to February) First part : Context, Safety Culture and cross-domain methods Aviation Safety Context in the 21th century Cross-domain methods Audit methods and workshop methodologies Second Part : Safety Management System- foundation, concepts, procedures by type of organisation Safety management : Aircraft Operator Safety management : Aircraft Manufacturer Safety management : Maintenance Organisation (MRO) Safety management : Airport Operator Safety management : Air Navigation Services Provider Safety management : Training Organisation Third part : Safety State Program development and implementation within Civil Aviation Authorities in connection with SMS stakeholders 2 nd semester (April to September) Professional thesis Students have to conduct a professional thesis in aerospace companies or civil aviation organisations, supervised by a tutor from the host organisation and by a professor from ENAC.The thesis is concluded by the preparation of a report and an oral presentation in front of combined jury. Duration of course: October to September The course is in English. Program Course director: Anne-Marie SCHAAL (ENAC)
12 Advanced Masters ENAC s admission procedures Applicants for a Advanced Master Program must have a master s degree in science or in engineering or management according to selected program, or a Bachelor s degree with at least 3 years of professional experience. Your contact Michel CHAUVIN Deputy Director & Graduate Programs Manager International Development Department Tel: +33 (0) Selection and admission to ENAC s master at: https://masters.enac.fr Selection and admission made by admission committees organized from February to July. 1 Tuition fees All advanced Masters - European Union Citizens reduced tuition fee 1 tuition fee Non-European Union Citizens reduced tuition fee 2 tuition fee 3 MS APM MS ASAA * Other Masters for students graduated in the year of enrolment or the year before and with no professional experience 2. for individual applicants 3. for professional applicants sponsored and supported by their employers, public agencies or private companies *Other advanced masters: MS AM, MS ATM, MS A-ATM, MS AGCSE, MS CNS, MS SMA Deadlines for application several admission committees scheduled from February to July, see schedule on our website: Application fees: 69 (non-refundable) Language qualification requested TOEFL (Paper-based): 550 TOEFL (IBT): 79 TOEIC: 750 or 785 for MS ASAA and MS APM IELTS: 6.0 CAE Cambridge
13 School 9 campuses in France The main of ENAC Thanks to its location in six French regions, ENAC benefits from a synergy with the local development actors and the regional companies on an economic level. TOULOUSE Toulouse : the second largest university town in France European capital of the aeronautics and space industries Toulouse accomodates all the leading names in aviation and space : Airbus, Alcatel Space, EADS, ATR, CNES, Latecoère, Liebherr Aerospace, Thales This environment perfectly corresponds to the ENAC s different activities. Campuses ENAC : a very special environment All campuses have their own educational installations, club premises, sports centers : everything is to hand, so as to combine studies, social life, cultural life, sport and leisure on an everyday basis.
14 Advanced Masters 5 reasons to apply for ENAC s Masters 1 Benefit from the leading aeronautical and civil aviation university ENAC is quite unique institution offering a wide range of trainings for Civil Aviation Industry, interweaving the three main areas Piloting, Air Traffic control and Aeronautical engineering. 2Live the International dimension The international dimension is a real concern of ENAC. ENAC is involved in implementation of trainings and projects in partnerships with universities and institutions worldwide, in welcoming students from all continents in all trainings on its campuses creating a real international community of close to 50 different nationalities permanency. Benefit from high teaching standards with strong ties with Civil Aviation Industry and research Studying a master at ENAC, you will enjoy in learning from recognised international experts from industry, Civil Aviation Authorities and from ENAC s researchers. Choose to live on an attracting campus in the heart of European aerospace Pole ENAC has a fully integrated campus in Toulouse with all the academic, leisure and sports facilities to make your studies comfortable and pleasant toward your success. Enter in the amazing alumni network in Civil Aviation industry ENAC alumni association is wealthy of a international graduates with a wide diversity of professions and expertises, in industry, governmental institutions, international agencies, research centers
15 Advanced Masters Testimonies INTERNATIONAL SUCCESS FOR THE MASTERS IN MTA! Amandine Gicquel Profession: Assistant Manager, Weblink* & iinet**, International Air Transport Association (IATA), Montreal Head Office, Quebec (Canada) ENAC Training: Specialised Master s programme in Air Transport Management (MS MTA) ASSISTANT MANAGER AT THE HEAD OFFICE OF THE INTERNA- TIONAL AIR TRANSPORT ASSOCIATION IN MONTREAL, AMAN- DINE GICQUEL IS IN CHARGE OF DEPLOYING AND FOLLOWING UP WEBLINK AND IINET SERVICES PROVIDED FOR THE 240 MEMBER AIRLINES What precisely made you choose the MS MTA programme? I wanted to combine my training in International Trade and Marketing with an in-depth knowledge of air transport... and I wanted to be in a position to apply for jobs in sales and marketing and operations with the airlines. I did a work placement for the final validation of my Masters at Axis Airways, in Marseille. This gave me experience working in all the different aspects of passenger and freight handling on the ground. Can you tell us about IATA in a few words? Our Association has about 240 member airlines, representing around 84% of global air traffic. For over sixty years, IATA has worked on defining standards to boost the development of the industry and provides a broad range of services, products and solutions for sectors including operations, air navigation, cargo and the environment. Can you tell us about your job? In my job as Assistant Manager for Weblink & iinet, I mainly deal with customer services. I am in charge of deploying our services for new customers and manage customer follow-up after deployment. I also take care of customer integration, from signing the contract through to billing. I am also responsible for quality assurance and for drawing up our procedure guides. In addition to these tasks, I assist the Product Manager in prospecting for new customers, promotional and marketing aspects, strategy and the annual budget and in product development. * Weblink: system enabling airlines to transfer travel agent direct sales for processing and payment ** iinet: worldwide system of electronic file distribution and exchange used within the air transport industry to transmit data securely «THIS MASTERS HAS LIVED UP TO MY EXPECTATIONS BOTH IN EDUCATIONAL TERMS AND IN TERMS OF CAREER OPPORTUNITIES» Carlos Lopez de la Osa Garcia Profession: Maintenance Programmes Engineering Systems Customer Services - Airbus (Toulouse) ENAC Training: Specialised Masters in Aviation Safety-Aircraft Airworthiness - MS ASAA AS THE MANAGER AT AIRBUS IN CHARGE OF THE PROGRAMME TO ENHANCE THE AIRLINES OPERATIONAL RELIABILITY WHILE REDUCING THEIR COSTS, CARLOS LOPEZ DE LA OSA GARCIA S AMBITION IS TO WORK HIS WAY TO THE TOP OF CUSTOMER SERVICES WITH THE EUROPEAN AIRCRAFT MANUFACTURER What precisely made you choose the MS ASAA programme? First of all, the subject: safety and certification have always been subjects I wanted to know about to get an overview of aircraft design as well as the operational, maintenance and production sectors. Secondly, I had heard a lot of good things about the ENAC and the ISAC from my colleagues, about the excellent standard and relevance of the training programmes and the opportunities for work in the industry. I am very happy, because this Masters was everything I expected on two levels - educational and the career opportunities. In more concrete terms, what have you got out of this Masters? And what fundamental things did you learn that you can use now to be operational? Sound experience not only in safety and certification matters, but also in other areas, such as international aircraft design, operations, production and maintenance... This means I can share technical knowledge in many areas. On the operational side, knowing about maintenance, the regulations and the authorities requirements has been especially useful during my period of adjustment. Can you tell us about your job at Airbus? I am managing and developing a project to optimise maintenance. The aim is to improve the maintenance programme by using the data collected more efficiently. The goal is to improve operational reliability while reducing our customers maintenance costs.
16 Ecole Nationale de l Aviation civile 7, avenue Edouard Belin CS Toulouse Cedex 4 FRANCE Tél : +33 (0) Fax : +33 (0) ENAC Exemplaires - Subject to be modified - Document non-contractuel