SECURITY FOR COMPANIES

Transcription

1 e even eleven SECURITY FOR COMPANIES Integrated protection against spam, malware and denial-of-service

2 INCREASING THREATS The security challenge Today, the is the most important instrument in business communications as well as a major threat to corporate infrastructures. The main culprit: Spam! Threats to security E Persistent high spam-load due to constant spam growth since 2003 E Loss of relevant business s (false positives) caused by inaccurate spam filters E infrastructure overloading from spam waves or targeted distributed denial of service (DDoS) attacks E Sending spam s and malware through corporate networks via computers that have been seized by botnets E Increased emergence of malware and phishing s Threats to businesses E Economic and reputational damage due to the loss of important s E Increasing costs due to high spam load as well as investments in new infrastructures E Endangering business related communication by sending spam s from corporate computers (danger of Blacklisting) E Danger to communication through overload (DDoS attacks and waves of spam) E Endangering data-security and -protection through malware infections Protection through integrated security E Effective anti-spam solution with a high spam-recognition rate and exclusion of false positives E firewall to ensure legitimate correspondence in every situation E Reliable protection from viruses and other malware including early recognition of new viruses E Long term audit-proof archiving for business relevant s ABOUT ELEVEN The company Leading German security provider eleven is a pioneer in the field of managed security and offers products and services that protect infrastructures for companies, ISPs, and public institutions. The company, founded in 2001 and headquartered in Berlin, specializes in cloud-based managed security. Additionally, eleven also offers in-house software as well as white-label solutions. eleven examines and filters over one billion s each and every day. Globally, our solutions protect over 45,000 companies. Our customers include Internet service providers such as T-Online, Freenet, and O2; well-known corporations such as Air Berlin, the Bitburger Braugruppe, BMW, DATEV, Porsche, RTL Television, Siemens, and ThyssenKrupp; and renowned educational institutions such as the Free University Berlin and the University of Vienna. Increase in spam January 2007 December Jan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan Mar May Jul Sep Nov Jan 2 eleven security for companies

3 eleven eleven security: premium protection for companies of all sizes EXPURGATE AT A GLANCE eleven s security products offer companies of all sizes, public institutions, as well as ISPs, Webhosters and telecommunication providers guaranteed security with full control over the costs data protection guaranteed. Whether as a managed service or in-house software solution; eleven protects your business reliably against all crucial threats to security. expurgate Anti-Spam expurgate Anti-Spam is a uniquely designed spam-filter that also works as an overall categorization service. expurgate Anti-Spam examines s for the key characteristic of spam: its distribution as bulk . expurgate Anti-Spam routinely identifies more than 99% of all spam s while at the same time preventing business related s to be falsely categorized as spam (Zero False Positives ). expurgate anti-spam requires no elaborate calibrations, learning curves, or periodic updates. It is a maintenance and worry free alternative to today s other technology approaches. expurgate Anti-Virus expurgate Anti-Virus offers extensive protection against known viruses, as well as new outbreaks, through a layering of three integrated components: E The expurgate Virus Outbreak Detection system identifies new viruses as soon as they first appear, thereby closing the central security gap left open by conventional anti-virus solutions. E The signature-based virus scanner recognizes known malware with speed and reliability. E The code-based virus protection improves and accelerates the recognition of known viruses. expurgate Archiving expurgate Archiving provides businesses of all sizes with an audit-proof and long-term archiving solution of incoming as well as outgoing s in conformance with relevant data storage laws. expurgate Archiving allows the secure storage of your business related s for ten years or longer as your business requires. Using our Managed Service will relieve the demands on your own business IT infrastructure and thereby increase cost efficiency. expurgate Archiving was constructed for carrier-grade scalability, premium data security, unlimited data volumes as well as unrestricted storage times. The eleven Archiving solution is therefore suitable for businesses of all sizes. expurgate ensurance expurgate ensurance ensures uninterrupted business-related communication and prevents extreme load peaks (e.g. spam waves or Denial of Service (DDoS) attacks) from leading to infrastructure overloads. In extreme peak situations, messages from frequent communication partners are given precedence and continue to be delivered without delay. This ensures that even in cases of extreme volume, the business related communication is guaranteed. expurgate ensurance is completely scalable and can protect up to 20 servers at a time. Integrated protection against Spam, Malware and Distributed Denial-of-Service attacks 3

4 SECURITY Security Uncompromising security is the main focus of eleven s security solutions. Securing the infrastructure, a unique, high performance and reliable technology, as well as the outsourcing of security as a Managed Service: these core components provide you with premium security and maximum service quality. expurgate Technology The expurgate technology developed by eleven focuses on the central characteristic of every spam and malware its distribution via mass . This technology reduces each to a fingerprint that is compared to other s fingerprints in a central database for reliably identifying bulk . Using an additional screening process, undesired (spam) s are differentiated from desired (e.g. newsletters) bulk s and each is assigned to a distinct category. This enables premium spam and malware recognition while at the same time minimizing the risk of a false categorization of legitimate s (False Positives). Advantages of Managed Security The outsourcing of spam and virus recognition as well as archiving follows a simple principle: threats which do not reach the infrastructure of a company cannot cause any damage. The most important advantages of Managed Security: E Protection against unwanted and dangerous outside the companies infrastructure E Significantly reduced strain on the infrastructure E No maintenance requirements or updates necessary E No investment in system resources or additional hardware E Completely independent from the platform or operating system Protecting the Infrastructure eleven s security solutions do not only protect against spam or malware they also secures your companies infrastructure: no breakdown of the infrastructure, no breakdown on communication in effect of spam waves or DDoS attacks. The integrated infrastructure protection using firewall technology ensures that business related communication is sustained even at times of a high mail load. It does not matter how high the volume is: eleven will make sure that all relevant and business related s reach their destination. The expurgate reject mode The reject mode enables companies to identify and reject spam s before they penetrate through to the corporate network. This spam checking process is carried out during the current SMTP dialog that controls traffic between servers. If an is classified as spam, the delivery attempt is confirmed negatively by means of a permanent SMTP error message. As the way expurgate works means that individual s are hardly ever wrongly classified, you can be confident that no business-relevant s will be rejected. 4 eleven security for companies

5 eleven Effectiveness EFFECTIVENESS Whether it concerns quality of service or security or costs: effectiveness is the number one priority at eleven. Regardless of the size of the company: eleven s security combines highest possible security with maximum cost efficiency and minimal effort. Premium-protection against Spam and viruses Our core components of expurgate Anti-Spam and expurgate Anti-Virus convincingly provide superior recognition rates in the detection of spam, phishing and malware. Whether it is a spam or virus outbreak, eleven offers quality at the highest levels: SPAM SHARE 2010 E Zero False Positives the bulk criterion prevents individual, business-relevant s from being incorrectly categorized as spam, resulting in a false-positive rate below %. E Reliable spam recognition rate expurgate Anti-Spam identifies on average more than 99% of all spam s. E Early virus detection the expurgate Virus Outbreak Detection identifies new viruses as soon as they first appear. E Highest degree of data protection expurgate doesn t access contents and exclusively uses infrastructures that adhere to strict German data security regulations. SPAM 93,18 % CLEAN 3,6 % BULK 3,22 % E The expugate technology offers the highest performance with maximum scalability. Optimum Cost Efficiency no effort! eleven Managed Security stands for highest security possible all while offering optimum cost efficiency and minimal effort: E Foreseeable costs With eleven Managed Security, your security investment does not become a bottomless pit. You pay a fixed license fee and we take care of the rest! E Saving costs No additional hardware, no system resources, and low energy costs with our help your IT will become leaner and safer! E No effort expurgate Anti-Spam requires no elaborate adjustments, learning phases or frequent updates as well as it does not require administrative, maintenance, or care related efforts. Integrated protection against Spam, Malware and Distributed Denial-of-Service attacks 5

6 TRUST Trust Security cannot be achieved without trust: trust in product technology, trust in the vendor to provide reliable service and trust in the security of your own data. eleven offers you the assurance to be in best hands; offering demanding and resilient SLAs, optimum data protection as well as a competent technical support. Experience security and Managed Services are our domains. Since 2001, eleven has offered security to companies as both in-house and managed service solutions. eleven is a pioneer of Managed Services in Germany and was one of the first managed security providers worldwide. Long-standing clients such as T-Online, Siemens or ThyssenKrupp communicate a clear message: eleven is an expert on antispam, anti-virus and infrastructure protection. SLAs In addition to detailed descriptions of our services we also offer the most aggressive Service Level Agreements (SLAs) of any comparable vendor. These SLAs state what we guarantee will be your service quality and what you are entitled to, should we not maintain that service quality. If your business has unique industry specific manadates we are happy to work out an customized SLA for you. At a minimum eleven s SLAs guarantee fixed values for: E Spam detection rate E False-Positive-Rate E Service availability E Availability of our technical support including reaction times in the case of any problem Support At eleven customers come first always. Should you have questions, need assistance with our products or discover a problem our technical support is ready to help you quickly and competently. eleven provides a English-speaking support team consisting of renowned experts in our company never a call center! Get in touch with us via phone or . Depending on the SLA and the severity of the problem, we are available around the 24 hours each and every day. An extensive support area at eleven.de, an informative Web interface and detailed technical documentations round up our comprehensive customer support. Data Protection When trusting an external service provider, one wants to be sure that this data is in the best hands possible. Whether with spam, virus protection or archiving: we satisfy even the strictest data protection requirements: E The expurgate technology requires no access to the actual content of an ; the exchange with the central database is processed via fingerprints that give no indication of the actual content. E eleven exclusively uses certified datacenters within Germany. E Archiving protects data via storage in an encrypted form as well as the four eyes principle. 6 eleven security for companies

7 eleven eleven Managed Security eleven Managed Security offers comprehensive security as a managed service and provides reliable spam, phishing, and malware protection as well as ensuring uninterrupted business-related communication. ELEVEN MANAGED SECURITY Functionality eleven Managed Security works for customers as an upstream server. Incoming s are first sent to the eleven servers and checked there before being sent to the recipient. A Web interface provides customers with continuous control over individual categories and handling. Extensive reporting options complete the range of functions. Advantages of eleven Managed Security: E guaranteed quality thanks to unrivalled SLAs TEST ELEVEN MANAGED SECURITY For 30 days free of charge! E Simply register at: E No maintenance requirements, no administration, no updates required E Secures uninterrupted business-related communication E or contact our sales team: sales@eleven.de E Higher cost-efficiency thanks to the elimination of additional hardware resources E Maximum data privacy through certified infrastructures E archiving in conformity with the law with optimal cost efficiency Components E expurgate Anti-Spam E expurgate Anti-Virus E expurgate Archiving Further Options: E expurgate Outbound expurgate Outbound (Mail-Relay) provides reliable protection against spam, phishing, viruses, and other malware for outgoing correspondence. This option provides reliable information as to whether spam or malware is being sent from the company s own network and whether any corporate computers have already been infected with botnets. E expurgate TLS eleven s TLS option enables companies with particularly high security needs to secure communication by encoding the entire transmission path using Transport Layer Security (TLS). Using complete certificate examination enables the authenticity of a communication partner to be checked, thereby ensuring the authenticity of the . Integrated protection against Spam, Malware and Distributed Denial-of-Service attacks 7

8 eleven eleven Managed security at a glance AT A GLANCE E Integrated security to protect against all important threats to infrastructures E Highest spam recognition with zero false positives E Seamless protection against known and unknown viruses E Cost-efficient archiving in conformity with all relevant legal regulations E Protection of the infrastructure and ensuring business related communication at all times E Optimum data protection E High level of cost efficiency E No administration or updates required E Superior customer service and support providing resilient SLAs References OUR CUSTOMERS eleven Gesellschaft zur Entwicklung und Vermarktung von Netzwerktechnologien mbh Hardenbergplatz Berlin Germany / / info@eleven.de e even CONTACT INFORMATION Status: Feb eleven Gesellschaft zur Entwicklung und Vermarktung von Netzwerktechnologien mbh. All rights reserved. Distribution and reproduction even in excerpts without prior written consent by eleven are prohibited.