Innovation in Workplace and Workforce Services Patterns of Innovation Enabled by an Internet of Things

Transcription

1 John Smart Smarty Chief Strategist, Smarter Infrastructure Innovation in Workplace and Workforce Services Patterns of Innovation Enabled by an Internet of Things

2 2 Sources JLL, CoreNet 2014

3 3 Sources MIT Sloan Management Review Managing the Human Cloud, March 2013

4 4 Sources JLL, CoreNet 2014

5 5 Sources JLL, CoreNet 2014

6 6 Sources JLL, CoreNet 2014

7 U.S. federal government real estate portfolio is vast and diverse 3.31 billion 369,133 buildings across all federal agencies square feet of facilities 7

8 Yet, government reports show a significant amount of space remains under-utilized 20% 7.26 million sq.ft. less than 13,774 fewer of office space was added between 2011 and 2012 of office buildings reported 75% utilization Total Buildings 144,126 (all CFO Act Agencies) % utilization 85% 74-50% utilization 8% 49-25% utilization 4% 24-0% utilization 3% federal buildings were reported with high utilization (100-75% range) between 2011 and ,394 buildings remained under-utilized (less than 75%) in Source: U.S. General Services Administration, "FY 2012 Federal Real Property Charts, 2012

9 federal personnel 118,000 fewer On the demand side, federal government employees fell and telework increased 301,000 federal employees teleworked in percent of all federal employees teleworked in 2012; 24 percent increase over 2011 between 2009 and Sources: U.S. Office of Personnel Management, Historical Federal Workforce Tables -Total Government Employment Since 1962, 2012; U.S. Office of Personnel Management, 2013 Status of Telework in the Federal Government, December 2013

10 As a Result What IBM has heard from the federal government about the changing workplace: After President Obama issued his June 2010 memorandum on Disposing of Unneeded Real Estate, we accelerated our efforts to improve utilization of existing assets. E.J. Holland, Jr., Assistant Secretary for Administration U.S. Department of Health and Human Services We re looking at mobility to achieve budget reductions.moving away from thinking about mobility as just something nice to have and [viewing it] more as a business imperative. Mika Cross, a workplace transformation strategist working as a presidential management fellow at the Office of Personnel Management. Sources: 1.HHS Testimony on Saving Taxpayer Dollars: Freezing the Federal Real Estate Footprint, HHS.gov, May Hochmuth, Colby, Managing the Mobile Workforce, FCW.com,June

11 Executive Order 13327: Federal Real Property Profile It is the policy of the United States to promote the efficient and economical use of America's real property assets and to assure management accountability for implementing Federal real property management reforms. Executive Order 13514: GHG/Water Consumption/Material Waste Reduction In order to create a clean energy economy that will increase our Nation s prosperity, promote energy security, protect the interests of taxpayers, and safeguard the health of our environment, the Federal Government must lead by example TRIRIGA INC. 11

12 New Innovations are Transforming Entire Industries INTERCONNECTED People, systems and objects can interact with each other in entirely new ways. INSTRUMENTED New abilities to measure, sense and see the exact condition of everything. INTELLIGENT Processes & things can respond to changes quickly and accurately optimizing for future events. 12

13 On a Smarter Planet, everyone is connected to everything. The result? Single transactions personalized engagement to Millions of PCs to billions of mobile devices Structured data to massive amounts of unstructured data Static applications to dynamic services Rigid infrastructure an elastic infrastructure to Reactive security to 13 intelligent, proactive protection

14 Leveraging the IoT for tracking real time space usage Leveraging WIFI to track usage 14

15 The Art of the possibility Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Guest Wi-Fi Presence Zones does not store MAC ID s - they are hashed or made anonymous IBM does not collect any customer data, personal or otherwise 15 Opt in technology - shoppers must opt in to receive mobile ***IBM Research communications from the retailer (Presence Zones)

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17 BARGAIN Shopper SHOPS by brand 17 Likes to BROWSE

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21 Big data analytic and optimization rules identify operating anomalies and generate corrective work orders 65 2 hour rolling window Time Temperature Low Building Zone Temperature This rule is looking for room/zone temperatures that have fallen below an established set point (65 degrees) over a rolling two hour window. Possible reason, which is common, is the cooling system of the unit needs to be cleaned and flushed so the chilled water can flow more freely. because minerals and other debris in the water over time can clog the system and cause it not to respond to valve position changes 21

22 Be BOLD in Your Big Data & Analytics Strategy 22 Build a culture that infuses analytics everywhere Invest in a big data & analytics Imagine It. Realize It. platform Be proactive about privacy, security and governance Trust It.

23 Imagine It. Infuse analytics into key business processes. Create new business models Attract, grow, retain customers Transform financial processes Big Data & Analytics Improve IT economic s Manage risk 23 Optimize operations and reduce fraud

24 Adding Value at Every Point of Interaction Big Data & Analytics Systems of Engagement 24 Systems of Record

25 Realize It. Invest in a Big Data & Analytics platform. New/ Enhanced Applications What did I learn, what s best? Cognitive Be More Right, More Often What action should I take? Decision Management What could happen? Predictive Analytics & Modeling Why did it happen? Reporting, Analysis, Content Analytics What is happening? Exploration & Discovery 25

26 Trust It. Be proactive about privacy, security and governance. 26 Trust the facts Ensure privacy and security Make risk aware decisions Create foundation of trusted data Understand usage and monitor compliance Model exposure and understand variability

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