Annual Report Accredited Member

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1 International Assembly for Collegiate Business Education Annual Report Accredited Member Institution: Academic Business Unit: Medaille College Department of Business Academic Year: International Assembly for Collegiate Business Education Strang Line Road Lenexa, Kansas USA

2 IACBE ANNUAL REPORT For Academic Year: This annual report should be completed for your academic business unit and submitted to the IACBE by November 1 of each year. General Information Institution s Name: Institution s Address: Medaille College 18 Agassiz Circle City and State or Country: Buffalo, NY Zip or Postal Code Name of Submitter: Title: Your Address: Dr. Marianne Sullivan Clinical Associate Professor Telephone (with country code if outside of the United States): Type of Institution: Public x Private Nonprofit Private For Profit Date of Submission: November 1, 2014 Total Headcount Enrollment of the Institution for : 2605 Administrative Information 1. Provide the following information pertaining to the current president/chief executive officer of your institution: Name: Title: Dr. Richard Jurasek President Highest Earned Degree: Ph.D. Telephone (with country code if outside of the United States): Provide the following information pertaining to the current chief academic officer of your institution: Name: Title: Check here if this represents a change from the previous year. Dr. Norman Muir Vice President of Academic Affairs Fax (with country code if outside of the United States): Highest Earned Degree: Ph.D. Telephone (with country code if outside of the United States): Check here if this represents a change from the previous year. Fax (with country code if outside of the United States): IACBE Annual Report:

3 3. Provide the following information pertaining to the current head of your academic business unit: Name: Title: Mr. William Weeks Division Head Highest Earned Degree: M.S. Telephone (with country code if outside of the United States): x Check here if this represents a change from the previous year. Fax (with country code if outside of the United States): Provide the following information pertaining to your current primary representative to the IACBE, i.e., the person who is your primary contact for the IACBE and who votes on behalf of the academic business unit on IACBE matters (if not the same as the head of the academic business unit): Name: Title: Dr. Marianne Sullivan Clinical Associate Professor Highest Earned Degree: Ph.D. Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. 5. Provide the following information pertaining to your current alternate representative to the IACBE: Name: Title: Mr. Patrick Johnson Associate Professor Highest Earned Degree: MBA Telephone (with country code if outside of the United States): Fax (with country code if outside of the United States): Check here if this represents a change from the previous year. IACBE Annual Report:

4 Accreditation Information 1. If applicable, when is your next institutional accreditation site visit? 2020 Year 2. When is your next reaffirmation of IACBE accreditation site visit? 2020 Year 3. Provide the website path to the page containing your public notification of accreditation by the IACBE: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) 1. At the Medaille College website ( click on "Academics" 2. Click on "About Medaille" 3. Click on "Accreditations" Provide the website path to the page containing your public disclosure of student learning assessment results: (Note: Do not provide URL addresses. Beginning with the institution s home page, describe the link on each page in the path on which someone would click in order to advance to the next page in the path. 1. At the Medaille College website ( click on "Academics" 2. Click on "Undergraduate" 3. Click on "Business Administration" or "Sport Management" 4. Click on International Assembly for Collegiate Business Education (IACBE) Accreditation For example: 1. Click on Academics 2. Click on School of Business 3. Click on IACBE Accreditation etc.) IACBE Annual Report:

5 5. If your accreditation letter from the IACBE Board of Commissioners contained notes that identified issues that needed to be addressed, please list the number of the IACBE s Accreditation Principle for each note in the table below. Indicate whether action has already been taken or that you have made plans to do so. (Insert additional rows as necessary.) Commissioners Notes Action Already Taken Action Planned The Department of Business at the Buffalo Campus and the Department of Management and Leadership provide one complete set of assessment data resulting from the implementation of their revised outcomes assessment plans. Completed. As per the directives of IACBE, the annual report provides details on this and has been uploaded to the Medaille College website. IACBE Annual Report:

6 Programmatic Information 1. For each of your IACBE accredited business programs, provide the total headcount enrollment and the number of degrees conferred in the program (including each major, concentration, specialization, emphasis, option, or track) for (insert rows in the table as needed): Program Enrollment Number of Degrees Conferred Bachelor of Science in Sport Management Bachelor of Science in Business Administration TOTALS FOR ALL PROGRAMS COMBINED (In the totals, please do not double count students who pursued multiple programs during the reporting year, e.g., students who double majored in both accounting and finance.) Do you offer any of your IACBE accredited business programs outside of your home country? x No. Yes. If yes, please identify the programs and countries in the table below. In addition, if the programs are delivered in partnership with other institutions, please identify those institutions as well. (Insert rows in the table as needed.) Program Country or Countries Partner Institution(s) 3. Did you terminate any IACBE accredited business programs during the reporting year? x No. Yes. If yes, please identify the terminated programs in the table below and provide a brief description of your termination plan (e.g., plan for teaching out the program, when last graduates are expected, etc.). (Insert rows in the table as needed.) 4. Were changes made in any of your IACBE accredited business programs during the reporting year? (Note: You do not have to identify course level changes, e.g., changes in course names, course coding, course numbering, course content, etc.; identify only program level changes, e.g., changes in program names, program curricula, etc.) x No. IACBE Annual Report:

7 Yes. If yes, please identify the changes on a separate page at the end of this report. 5. Were any new business programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) established during the reporting year? x No. Yes. If yes, please identify the new programs and the locations at which they are offered in the table below. (Insert rows in the table as needed.) Please also describe the curricular requirements for the programs on a separate page at the end of this report, and answer item 6 below. Note: Any new programs (including new majors, concentrations, specializations, emphases, options, and/or tracks) cannot be listed, identified, or advertised as being accredited by the IACBE until they have undergone an accreditation review and have been granted accreditation by the Board of Commissioners. 6. If applicable, was approval of your institutional accrediting body required for any of the new programs identified in item 5 above? x No. Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. 7. Did you establish any new locations/instructional sites during the reporting year? x No. Yes. If yes, please identify the new locations/instructional sites and the IACBE accredited programs offered at those locations/sites in the table below. Please also indicate whether you anticipate that any of the locations/sites will account for 25% or more of the total student credit hours (or contact hours as applicable) in business. (Insert rows in the table as needed.) 8. If applicable, was approval of your institutional accrediting body required for any of the new locations/instructional sites identified in item 7 above? x No. (not applicable) Yes. If yes, please attach a copy of the material that you sent to your institutional accrediting body. Outcomes Assessment 1. Do you offer any majors, concentrations, specializations, emphases, options, or tracks as part of your business programs? Yes. If yes, proceed to item 2 below. X No. If no, proceed to item 4 below. 2. Do your majors, concentrations, specializations, emphases, options, or tracks appear on students transcripts, diplomas, diploma supplements, or other official records of program completion? IACBE Annual Report:

8 Yes. If yes, proceed to item 3 below. No. If no, proceed to item 4 below. 3. Does your current outcomes assessment plan include student learning assessment information for all majors, concentrations, specializations, emphases, options, and tracks contained within your business programs? Yes. If yes, proceed to item 4 below. No. If no, please submit a revised outcomes assessment plan with your annual report that addresses student learning assessment for all majors, concentrations, specializations, emphases, options, and tracks comprising any portion of your business programs. Information about this requirement can be found on the IACBE website at the following address: key areas.asp. 4. Is the outcomes assessment plan that you submitted to the IACBE still current or have you made changes? The outcomes assessment plan that we have previously submitted is still current. Changes have been made and the revised plan is attached. X We have made changes and the revised plan will be sent to the IACBE by: Complete the Outcomes Assessment Results form below and include it with this annual report to the IACBE. Note: Section II of the form (Operational Assessment) needs to be completed only if you received first time accreditation or reaffirmation of accreditation after January 1, An example of a completed form can be found in a separate document that is available for download on the IACBE s website at: documents.asp. Section I (Student Learning Assessment) of the Outcomes Assessment Results form must be completed for each business program that is accredited by the IACBE (i.e., a separate table must be provided for each program). Add tables, and insert or delete rows in the tables as needed in order to accommodate the number of your (i) business programs, (ii) majors, concentrations, specializations, emphases, options, or tracks in the programs, (iii) intended student learning outcomes, and (iv) intended operational outcomes. In the sections of the assessment results tables entitled Summary of Achievement of Intended Student Learning Outcomes and Summary of Achievement of Intended Operational Outcomes, do not add or delete columns. Space is provided in these sections for four direct measures of student learning, four indirect measures of student learning, and eight operational assessment measures/methods. If you are employing fewer than this number of assessment instruments, simply leave cells in the unused columns blank. If you are employing more than this number of instruments, you will need to create additional summary of achievement tables to report your assessment information. Delete rows in the assessment results tables that do not apply to your academic business unit (e.g., if the business unit does not offer any majors, concentrations, specializations, emphases, options, or tracks in its programs, or if the business unit s current outcomes assessment plan does not include IACBE Annual Report:

9 student learning assessment information for the majors, concentrations, specializations, emphases, options, or tracks in its programs, then delete those rows in the tables). In the sections of the assessment results tables entitled Summary of Achievement of Intended Student Learning Outcomes and Summary of Achievement of Intended Operational Outcomes, enter Met in a given cell of the table if the performance target for the instrument in that column was achieved for the intended outcome in that row; Not Met if the performance target for the instrument in that column was not achieved for the intended outcome in that row; or N/A (Not Assessed) if the instrument in that column does not measure the intended outcome in that row. Student learning performance objectives are the measurable targets/criteria associated with the assessment instruments and rubrics used by the academic business unit in determining whether the intended student learning outcomes have been achieved. For example, if the academic business unit is using a comprehensive project in a capstone course as a direct measure of student learning, then a performance objective might be that, on the project evaluation rubric, at least 80% of the students will be rated at the highest level (e.g., proficient, exemplary, etc.) on each learning outcome related project evaluation criterion. Operational performance objectives are the measurable targets/criteria associated with the assessment instruments used by the academic business unit in determining whether the intended operational outcomes have been achieved. For example, if the academic business unit has identified an operational outcome pertaining to faculty teaching and is using a senior exit survey as a measure of this outcome, then a performance objecitve might be that 90% of the students will be either satisfied or highly satisfied with various aspects of faculty teaching as identified by relevant items in the survey form. Your student learning assessment results tables need to include two or more direct measures of student learning and two or more indirect measures of student learning for each IACBE accredited program. These measures must be used at the program level. At the bottom of each assessment results table, space is provided to identify changes and improvements that you plan to make as a result of your assessment activity. Italicized entries in the form represent areas where the academic business unit should insert its own assessment information. IACBE Annual Report:

10 Other Issues Briefly comment on other issues pertaining to your academic business unit that you would like to share with the IACBE. The Department of Business and the Department of Management and Leadership are merging into one department that will be called, the Management and Leadership division. As a result of this change, an outcomes assessment plan is being developed that will reflect the merger of these two departments. The plan will be submitted to IACBE by January 1, IACBE Annual Report:

11 Outcomes Assessment Results For Academic Year: Section I: Student Learning Assessment Department of Business Bachelor of Science in Business Administration General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Program Learning Outcome 1 Students will develop their understanding of all functional areas of business including accounting, finance, human resources, information systems, management and marketing. 2. Program Learning Outcome 2 Students will develop their personal skills including critical thinking, communication (both oral and written), interpersonal and quantitative skills 3. Program Learning Outcome 3 Students will learn beyond the classroom through hands-on experience and community service. Intended Student Learning Outcomes: Major, Concentration, Specialization, Emphasis, Option, or Track in Area 1 ISLOs 1. Intended Learning Outcome 1 Identify and define the functional components of business (economics, management, marketing, accounting, finance, human resources, and MIS) and their interrelationships and applications. 2. Intended Learning Outcome 2 Demonstrate an ability to employ information and analysis specific to the management challenges and opportunities presented by a global, multicultural business environment. 3. Intended Learning Outcome 3 Identify and apply modern information systems to support business operations for improved management and organizational performance. 4. Intended Learning Outcome 4 Express themselves clearly, concisely, and logically through effective speech, written communication, computer-mediated communications and interpersonal/human relation skills. 5. Intended Learning Outcome 5 Demonstrate applied skills in specific business functions, represented by the primary focal areas of both elective coursework and internship activity, IACBE Annual Report:

12 with an eye towards maximizing firm-level outcomes of strategic importance Assessment Instruments for Intended Student Learning Outcomes Direct Measures of Student Learning: Objectives (Targets/Criteria) for Direct Measures: 1. Direct Measure 1 Objective (Target/Criterion) for Direct Measure 1 Business Simulation Learning Report Seniors participate in a semester long simulation in the capstone course General ISLO #1, ISLO #1,2,3 where 80% of the assessment dimensions will score at or above the 50 th percentile. 2. Direct Measure 2 Objective (Target/Criterion) for Direct Measure 2 Financial management assignment in MGT240 On the assignment evaluation rubric, at least 80% of students will achieve a General ISLO #2, ISLO #4 level 4 or higher average rating on the critical thinking and writing objectives. 3. Direct Measure 3 Objective (Target/Criterion) for Direct Measure 3 Community based learning project in MIS240 At least 80% of students will achieve a level 4 or higher average rating on General ISLO #3, ISLO #5 rubric to evidence community based learning. Assessment Instruments for Intended Student Learning Outcomes Indirect Measures of Student Learning: Objectives (Targets/Criteria) for Indirect Measures: 1. Indirect Measure 1 Objective (Target/Criterion) for Indirect Measure 1 Survey of graduating seniors 80% of BA graduating students will agree or strongly agree that they ve General ISLO #1, ISLO #1,2,3 achieved learning outcomes for each business functional area. 2. Indirect Measure 2 Objective (Target/Criterion) for Indirect Measure 2 Internship Self Evaluation Form 80% of students indicate >= 4.0 on effective oral, written, computermediated and interpersonal communications. General ISLO #2, ISLO #4 3. Indirect Measure 3 Objective (Target/Criterion) for Indirect Measure 3 Site Supervisor Evaluation of Student 80% of supervisors indicate average rating of 4.0 (Somewhat Agree) or General ISLO #3, ISLO #5 better on achieving learning objectives. Assessment Results: Program 1 with a Major, Concentration, Specialization, Emphasis, Option, or Track in Area 1 Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure 1 88% of the assessment indicators show that our students scored above the 50 th percentile above the goal of 80%. 2. Summary of Results for Direct Measure 2 IACBE Annual Report:

13 75% and 70% of assignments achieved level 4 or higher average rating on the critical thinking and writing objectives respectively which is below the goal of 80% 3. Summary of Results for Direct Measure 3 83% of the students achieve a 4 or better above the goal of 80% Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure 1 55% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #1 which is less than 80% 35% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #2 which is less than 80% 60% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #3 which is less than 80% 2. Summary of Results for Indirect Measure 2 92% of students indicate >= 4.0 on relevant dimensions 3. Summary of Results for Indirect Measure 3 100% of internship site supervisor gave an rating of 4.0 or better Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs Direct Measure 1 Direct Measure 2 Direct Measure 3 Direct Measure 4 Indirect Measure 1 Indirect Measure 2 Indirect Measure 3 Indirect Measure 4 1. Program Learning Outcome 1 MET NOT MET 2. Program Learning Outcome 2 NOT MET MET 3. Program Learning Outcome 3 MET MET Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not Met: 1. Course of Action 1 Direct outcome #2 will review accounting prerequisite and the timing of the required college writing courses. 2. Course of Action 2 Indirect outcomes #1 we will try and solicit from the student exactly why they feel that Medaille falls short. Outcomes Assessment Results For Academic Year: IACBE Annual Report:

14 Section I: Student Learning Assessment Department of Business Bachelor of Science in Sport Management General Program Intended Student Learning Outcomes (General Program ISLOs) 1. Program Learning Outcome 1 Students will develop their understanding of all functional areas of business including accounting, finance, human resources, information systems, management and marketing. 2. Program Learning Outcome 2 Students will develop their personal skills including critical thinking, communication (both oral and written), interpersonal and quantitative skills 3. Program Learning Outcome 3 Students will learn beyond the classroom through hands-on experience and community service. Intended Student Learning Outcomes: Major, Concentration, Specialization, Emphasis, Option, or Track in Area 1 ISLOs 1. Intended Learning Outcome 1 Identify and define the functional components of business (economics, management, marketing, accounting, finance, human resources, and MIS) and their interrelationships and applications. 2. Intended Learning Outcome 2 Demonstrate an ability to employ information and analysis specific to the management challenges and opportunities presented by a global, multicultural business environment. 3. Intended Learning Outcome 3 Identify and apply modern information systems to support business operations for improved management and organizational performance. 4. Intended Learning Outcome 4 Express themselves clearly, concisely, and logically through effective speech, written communication, computer-mediated communications and interpersonal/human relation skills. 5. Intended Learning Outcome 5 Develop the practical skills necessary to design, implement, manage and evaluate sport organizations. Events and facilities and obtain both handson and classroom training from current professionals in the field. Assessment Instruments for Intended Student Learning Outcomes Direct Measures of Student Learning: Objectives (Targets/Criteria) for Direct Measures: 1. Direct Measure 1 Objective (Target/Criterion) for Direct Measure 1 IACBE Annual Report:

15 Business Simulation Learning Report General ISLO #1, ISLO #1,2,3 Seniors participate in a semester long simulation in the capstone course where 80% of the assessment dimensions will score at or above the 50 th percentile. 2. Direct Measure 2 Objective (Target/Criterion) for Direct Measure 2 Financial management assignment in MGT240 On the assignment evaluation rubric, at least 80% of students will achieve a General ISLO #2, ISLO #4 level 4 or higher average rating on the critical thinking and writing objectives. 3. Direct Measure 3 Objective (Target/Criterion) for Direct Measure 3 Final project in SPM220 to create & design a sports organization. At least 80% of students will achieve an average or better than average General ISLO #3, ISLO #5 proficiency rating on business plan and oral presentation rubric to evidence applied skills of strategic significance Assessment Instruments for Intended Student Learning Outcomes Indirect Measures of Student Learning: Objectives (Targets/Criteria) for Indirect Measures: 1. Indirect Measure 1 Objective (Target/Criterion) for Indirect Measure 1 Survey of graduating seniors 80% of BA graduating students will agree or strongly agree that they ve General ISLO #1, ISLO #1,2,3 achieved learning outcomes for each business functional area. 2. Indirect Measure 2 Objective (Target/Criterion) for Indirect Measure 2 Survey of graduating seniors 80% of SPM graduating students will agree or strongly agree that they ve General ISLO #2, ISLO #4 achieved learning outcomes related to writing, speaking and critical thinking. 3. Indirect Measure 3 Objective (Target/Criterion) for Indirect Measure 3 Site Supervisor Evaluation of Student 80% of supervisors indicate average rating of 4.0 (Somewhat Agree) or General ISLO #3, ISLO #5 better on achieving learning objectives. Assessment Results: Program 1 with a Major, Concentration, Specialization, Emphasis, Option, or Track in Area 1 Summary of Results from Implementing Direct Measures of Student Learning: 1. Summary of Results for Direct Measure 1 88% of the assessment indicators show that our students scored above the 50 th percentile above the goal of 80%. 2. Summary of Results for Direct Measure 2 75% and 70% of assignments achieved level 4 or higher average rating on the critical thinking and writing objectives respectively which is below the goal of 80% IACBE Annual Report:

16 3. Summary of Results for Direct Measure 3 73% and 67% assignments achieved average or better than average proficiency evaluation Summary of Results from Implementing Indirect Measures of Student Learning: 1. Summary of Results for Indirect Measure 1 55% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #1 which is less than 80% 35% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #2 which is less than 80% 60% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #3 which is less than 80% 2. Summary of Results for Indirect Measure 2 61% of students agreed or strongly agreed that they ve achieved the learning outcomes for ISLO #4 which is less than 80% 3. Summary of Results for Indirect Measure 3 100% of internship site supervisor gave an rating of 4.0 or better Summary of Achievement of Intended Student Learning Outcomes: Intended Student Learning Outcomes Learning Assessment Measures General Program ISLOs Direct Measure 1 Direct Measure 2 Direct Measure 3 Direct Measure 4 Indirect Measure 1 Indirect Measure 2 Indirect Measure 3 Indirect Measure 4 1. Program Learning Outcome 1 MET NOT MET 2. Program Learning Outcome 2 NOT MET NOT MET 3. Program Learning Outcome 3 NOT MET MET Proposed Courses of Action for Improvement in Learning Outcomes for which Targets Were Not Met: 1. Course of Action 1 Direct outcome #2 will review accounting prerequisite and the timing of the required college writing courses. 2. Course of Action 2 Direct outcome #3 will review prerequisite and the timing of the required college public speaking courses. 3. Course of Action 3 Indirect outcomes #1 and 2 we will try and solicit from the student exactly why they feel that Medaille falls short. IACBE Annual Report:

17 Section II: Operational Assessment (Note: Complete this section only if you received first time accreditation or reaffirmation of accreditation after January 1, 2011.) Intended Operational Outcomes: Name of Academic Business Unit Operational Assessment 1. Intended Operational Outcome 1 The Business Department will be successful in placing its undergraduate students in appropriate entry level positions or in graduate school on an annual basis. 2. Intended Operational Outcome 2 Faculty members in the Business Department will be highly qualified in their teaching disciplines 3. Intended Operational Outcome 3 Faculty members in the Business Department will be engaged in appropriate scholarly and/or professional activity 4. Intended Operational Outcome 4 The Business Department will be successful in providing high quality instruction to its students. 5. Intended Operational Outcome 5 The Business Department will be successful in providing high quality learning and technological resources to its students. 6. Intended Operational Outcome 6 The academic programs offered by the Business Department will be current, relevant and meet the needs of business. 7. Intended Operational Outcome 7 Undergraduate students in the Business Department will participate in relevant internships in their junior and senior years. 8. Intended Operational Outcome 8 The Business Department will strive to improve its retention rate. Assessment Measures/Methods for Intended Operational Outcomes: Objectives (Targets/Criteria) for Operational Assessment Measures/Methods: 1. Placement Office Report The Business Department will place at least 80% of its graduate in degree related positions or in graduate school within 6 months of graduation. 2. Faculty Credential Files Vita At least 90% of all full time and part time faculty will be doctorally or professionally qualified. IACBE Annual Report:

18 3. Faculty Credential Files Annual Self evaluation All full time faculty will participate in several scholarly or professional activity during the year. 4. Classroom Evaluations At least 75% of students will indicate agree or strongly agree with the quality of instruction by their teachers. 5. Facilities Report The report will document the availability of technology resources available to the students. 6. Advisory Board Annual meeting of our Advisory Board provides feedback as to the relevancy of our programs. 7. Undergraduate Catalog Requirement of all business programs. 8. Registrar s Report Retention rates. Summary of Results from Implementing Operational Assessment Measures/Methods: 1. Summary of Results for Measure/Method 1 Data is currently unavailable due to staff turnover. 2. Summary of Results for Measure/Method 2 All full time and part time faculty are doctorally or professionally qualified 3. Summary of Results for Measure/Method 3 As mandated by the faculty handbook, the full time faculty are required to submit a self evaluation to the college specifying all scholarly and/or professional activities for the previous year. 4. Summary of Results for Measure/Method 4 Student Opinion Survey showed 88% agreed or strongly agreed with the quality of instruction by their teachers 5. Summary of Results for Measure/Method 5 The technology director provides a technology report as requested. 6. Summary of Results for Measure/Method 6 We did not meet with our advisory board this past year. 7. Summary of Results for Measure/Method 7 All students have been placed in internships. 8. Summary of Results for Measure/Method 8 IACBE Annual Report:

19 Retention rates: Business Administration : 25 students 72% retention rate; : 37 students 59% retention rate Sport Management : 24 students 63% retention rate; : 18 students 61% retention rate Summary of Achievement of Intended Operational Outcomes: Operational Assessment Measures/Methods Intended Operational Outcomes Operational Assessment Measure/ Method 1 Operational Assessment Measure/ Method 2 Operational Assessment Measure/ Method 3 Operational Assessment Measure/ Method 4 Operational Assessment Measure Method 5 Operational Assessment Measure/ Method 6 Operational Assessment Measure/ Method 7 Operational Assessment Measure/ Method 8 1. Intended Operational Outcome 1 PENDING 2. Intended Operational Outcome 2 MET 3. Intended Operational Outcome 3 MET 4. Intended Operational Outcome 4 MET 5. Intended Operational Outcome 5 MET 6. Intended Operational Outcome 6 NOT MET 7. Intended Operational Outcome 7 MET 8. Intended Operational Outcome 8 NOT MET Proposed Courses of Action for Improvement in Operational Outcomes for which Targets Were Not Met: 1. Course of Action 1 Operational outcome #6 Plans to convene a meeting with the Advisory Board to discuss currency or our class offerings. 2. Course of Action 2 Operational outcome #8 School wide effort to improve retention rates by examining quality of student applicant, barrier courses and other factors that may impact on retention. 3. Course of Action 3 4. Course of Action 4 IACBE Annual Report:

20 MEDAILLE COLLEGE OUTCOMES ASSESSMENT 2013 The following information presents the learning assurance outcomes from the MGT420 Policy and Strategy classes based on a business simulation. All four business degree programs are included as it is a required course for all disciplines. The data represents the percentile ranking of Medaille College students compared with over 33,000 other students worldwide who also utilize the simulation. Students in all business degree programs are require to take this class. These majors include: Business Administration Sport Management The results include a comparison between 2013, 2012, 2011, 2010 and Years prior to 2009 are not included as the Learning Assurance reports were changed making comparisons ineffective. Goal: 80% of the assessment dimensions will score at or above the 50th percentile 7 out of 8 of the assessment dimensions show that our students scored above the 50 th percentile compared with other students worldwide. Only the Financial Analysis area showed less than the 50 th percentile and a drop of 10 points from the previous year. 2 of the indicators are up from the previous year while 6 show decline but still above the 50 th percentile. IACBE Annual Report:

21 Leadership Skills Collaboration & Teamwork Financial Analysis Financial Management Operations Management Marketing Management HR Management Strategic Analysis & Planning Corporate Social Responsibility na na IACBE Annual Report:

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