Changing the SIM in a BANDIT Product s GSM Card

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1 encor! enetworks TM Version A.2, January Encore Networks, Inc. All rights reserved. Changing the SIM in a BANDIT Product s GSM Card Wireless connections use radiofrequencies (RFs) through airwaves instead of electrical signals through cables. A wireless connection obviates the need to use cables; it also allows free physical movement within the broadcast radius of a wireless access point (AP) for example, a cell tower. Most BANDIT products can support a wireless card that uses Code Division Multiple Access (CDMA) technology or Global System for Mobile Communications (GSM) technology. (For wireless technologies supported in the BANDIT products, see Wireless Cards for BANDIT Products.) This document discusses replacement of a Subscriber Identity Module (SIM) in a GSM card. Note: For information on how the BANDIT products use wireless technology, including activation and configuration of wireless cards, see the Wireless Set-Up Module. 2.1 The GSM Card s Subscriber Identity Module A GSM card, for connection to wireless networks that use the GSM technology, supports a removable SIM (also known as a GSM smartcard) to identify the user to the GSM network. When you order your BANDIT s wireless card, you specify which carrier and network it will use. This specification also indicates a SIM that has the selected GSM carrier s chip. The BANDIT is not a traveling device, so you will not need SIMs for different countries. However, if you change GSM providers, the GSM card will need a SIM from the new provider. To change the SIM, use the following procedure. How to Install or Replace the SIM in a BANDIT Product s GSM Card Note: If you are replacing the entire wireless card, do not use this document; instead, see Changing the Card in a BANDIT Product s Expansion Slot. Warning: Follow proper procedures and observe all precautions to guard against electrical shock and to protect the device against electrostatic discharge (ESD) when removing or installing modules in a BANDIT device. (For example, keep the device grounded, wear an ESD wrist-strap, and so forth.) For more information, see the Basic Safety Guidelines. Allow only qualified service personnel to install and maintain this equipment. For information on trademarks, safety, limitations of liability, and similar topics, see Notices. Home Module: System Upgrade Document 2

2 Page 2 System Upgrade Module, Document 2! Note: After you replace the SIM, you must activate the SIM s GSM card in the carrier network. The former activation of the GSM card (and its former SIM) is no longer valid. 1 Unplug the BANDIT device s power supply from the power source.! Caution: To prevent electrical shock, turn off power to the equipment before disconnecting cables. 2 Disconnect all network connections. 3 If the chassis is a BANDIT Plus chassis with a cable to a Remote Data Unit (RDU), disconnect the RDU cable from the BANDIT Plus chassis. 4 If the chassis is a BANDIT Plus chassis, or if it is a rackmounted BANDIT III, loosen the retaining screws holding the chassis to the equipment rack, and remove the chassis from the rack. 5 Place the chassis on a flat, stable surface. 6 Do the following: a Remove the screws from the bottom or side of the chassis. Note: There are six screws along the bottom of a BANDIT Plus chassis. There are four screws on the bottom of a VSR-30, original BANDIT, BANDIT IP, or commercial BANDIT III chassis. An industrial (hardened) BANDIT III metal chassis has six side screws and no bottom screws. b If the chassis is a BANDIT Plus, remove the screws along the top of the chassis. 7 Do one of the following: a Lift the top off the VSR-30, original BANDIT, or BANDIT IP chassis (Figure 2-1). b Lift the top off the BANDIT III chassis (Figure 2-2, commercial chassis, or Figure 2-3, industrial chassis). c Slide the front faceplate and chassis bottom of the BANDIT Plus forward, out of the chassis frame (Figure 2-4).

3 Changing the SIM in a BANDIT Product s GSM Card Page 3 Figure 2-1. Lifting the Top Off the Original BANDIT, Bandit IP, or VSR-30 Chassis Figure 2-2. Lifting the Top Off the Commercial BANDIT III Chassis

4 Page 4 System Upgrade Module, Document 2 Figure 2-3. Lifting the Top Off the Industrial BANDIT III Chassis Figure 2-4. Sliding the Front Faceplate and Chassis Bottom of the BANDIT Plus Forward

5 Changing the SIM in a BANDIT Product s GSM Card Page 5 8 If the chassis is a BANDIT III, lift the motherboard-and-daughterboard assembly out of the chassis base (Figure 2-5, commercial chassis, or Figure 2-6, industrial chassis). Set the assembly on a stable work area. Note: The motherboard is the lower card in the assembly. The daughterboard, if present, is the upper card in the assembly. The BANDIT III uses a daughterboard only if the chassis has an Internal Data Unit (IDU) four DB25 serial ports along the top of the backplate. For information on the BANDIT III chassis, see the BANDIT III Hardware Description. Figure 2-5. Lifting the Motherboard Daughterboard Assembly out of the Commercial BANDIT III Chassis Base

6 Page 6 System Upgrade Module, Document 2 9 Do one of the following:! Figure 2-6. Lifting the Motherboard Daughterboard Assembly out of the Industrial BANDIT III Chassis Base a On BANDIT devices other than the BANDIT III, locate the SIM socket on the top of the GSM wireless card (Figure 2-7). It should have a SIM in it. Continue to Step 10. Caution: Leave the GSM card in place, and leave all of its connections in place. There is no need to remove the GSM card. Figure 2-7. GSM Wireless Card (in a Chassis s Expansion Slot)

7 Changing the SIM in a BANDIT Product s GSM Card Page 7! b If the chassis is a BANDIT III, turn the motherboard daughterboard assembly upside down. The SIM sockets used for GSM cards are on the underside of the BANDIT III s motherboard (Figure 2-8). Note: On the underside of the BANDIT III motherboard, SIM socket U34, near the BANDIT III s expansion slot, is used for a GSM wireless card (if any) in the expansion slot. The other SIM socket, U35, is used for the BANDIT III s internal wireless card (if that card uses GSM technology). Each SIM socket on the underside of the BANDIT III motherboard should hold a SIM if there is a GSM wireless card in the corresponding position in the BANDIT III chassis. In a BANDIT III, the SIM socket on the top of each GSM wireless card should be empty; that SIM socket is not used. Caution: There is no need to look at a GSM card in the BANDIT III unless you are replacing that card. Each wireless card in a BANDIT III is attached to the motherboard and can be reached only by disassembling the motherboard daughterboard assembly. Do not disassemble the motherboard daughterboard assembly unless you are replacing a card in the expansion slot. If you need to replace the expansion slot s GSM card, see Changing the Card in a BANDIT Product s Expansion Slot. Figure 2-8. Underside of BANDIT III Motherboard, Viewed from Backplate of Chassis

8 Page 8 System Upgrade Module, Document 2 10 Note that the SIM socket has a latch to unlock or lock its door. The latch should be in the locked position (Figure 2-9). For the SIM socket, do the following: Figure 2-9. Empty SIM Socket (Top View), with Latch in Locked Position a Slide the metal latch toward the end of the SIM socket s door (Figure 2-10). You might hear a slight click when it unlatches (Figure 2-11). Figure Unlocking the SIM Socket s Door

9 Changing the SIM in a BANDIT Product s GSM Card Page 9 Figure Unlocked SIM Socket b Swing the hinged door up (Figure 2-12), so that the SIM socket is open (Figure 2-13 and Figure 2-14). Figure Opening the SIM Socket s Door (Side View) Note: The door can swing open 180 (Figure 2-15 and Figure 2-16), to provide easy access.

10 Page 10 System Upgrade Module, Document 2 Figure Partially Opened Empty SIM Socket (Side View) Figure Partially Opened Empty SIM Socket (Top View) Figure Fully Opened Empty SIM Socket (Side View) Figure Fully Opened Empty SIM Socket (Top View)

11 Changing the SIM in a BANDIT Product s GSM Card Page 11 c If a SIM from a former GSM provider is in the door, slide it out (Figure 2-17). (Use care not to touch the contact pad.) Put the old SIM into an anti-static bag. Figure Sliding an Old SIM out of the SIM Socket d Open the package holding the new SIM. Hold the new SIM by its edges and take it out of the package. (Figure 2-18). Note: The SIM has a notch out of one corner, to fit into the beveled corner of the SIM socket. The SIM will fit into the socket in only one way.! Figure Example of SIM, Front Caution: Be careful not to touch the contact pad on the back of the SIM (Figure 2-19). Figure Example of SIM, Back

12 Page 12 System Upgrade Module, Document 2 e Make sure the SIM s contact pad will face the contacts in the bottom plate of the SIM socket when the door is closed. Then slide the new SIM into the door (Figure 2-20 through Figure 2-22). (The door has guides to hold the card in place.) Figure Inserting the New SIM into the SIM Socket s Door Figure SIM Partially Inserted into the SIM Socket s Door Figure SIM Fully Inserted into the SIM Socket s Door

13 Changing the SIM in a BANDIT Product s GSM Card Page 13 f Gently swing the door shut (Figure 2-23 through Figure 2-25). Figure Closing the SIM Socket, at about 45 Rotation (Side View) Figure Closing the SIM Socket, at about 135 Rotation (Top View)! Figure Closed SIM Socket with New SIM (Side View, Door Not Yet Locked) Caution: The SIM fits into the SIM socket in only one way. When you gently swing the door shut, you will see whether the notched corner of the SIM fits into the socket s beveled corner. If the SIM is not in the correct position, its notched corner will not match the beveled corner in the SIM socket, and the door will not close (Figure 2-26 and Figure 2-27). In that case, remove the SIM and replace it in the correct position (Figure 2-28).

14 Page 14 System Upgrade Module, Document 2 Figure SIM in Incorrect Position (Side View) Figure SIM in Incorrect Position (Top View) Figure SIM in the Correct Position (Top View)

15 Changing the SIM in a BANDIT Product s GSM Card Page 15 g When the SIM is correctly positioned and the SIM socket s door is fully closed, slide the metal lock toward the center of the door (Figure 2-29) until it stops (Figure 2-30). Figure Locking the SIM Socket s Door (Top View) Figure Locked SIM Socket with New SIM (Top View) 11 You have completed replacement of the SIM for the BANDIT s GSM card. Do one of the following: a If this is a BANDIT III and you need to replace the SIM for another GSM card in the BANDIT III, repeat the procedure starting with Step 9b. b Otherwise, continue to Step For the BANDIT III: Turn the motherboard daughterboard assembly rightside up, and place the assembly onto the bottom of the chassis. Note: Do not use the chassis top. The chassis bottom has rubber feet (Figure 2-31, commercial chassis, or Figure 2-32, industrial chassis).

16 Page 16 System Upgrade Module, Document 2 The front and back bays of the commercial BANDIT III chassis bottom (Figure 2-31) are the same. The motherboard daughterboard assembly will fit into that chassis bottom regardless of the bay that you choose as the front. Figure Bottom of Commercial BANDIT III Chassis The front bay of the industrial BANDIT III chassis bottom (Figure 2-32) has a flange for a bolt hole in each corner (two flanges total). The faceplate of the motherboard daughterboard assembly fits outside those chassis flanges. Figure Bottom of Industrial BANDIT III Chassis 13 For all BANDIT devices, do one of the following: a Reposition the chassis top onto the VSR-30, original BANDIT, BANDIT III, or BANDIT IP chassis. Note: The top of the VSR-30, original BANDIT, BANDIT IP, or commercial BANDIT III chassis will fit in only one direction. One side has a groove and the other side has a tongue, to fit the tongue and groove on the corresponding sides of the bottom of the chassis. The top of the industrial BANDIT III chassis will fit in either direction. b Slide the BANDIT Plus chassis back together.

17 Changing the SIM in a BANDIT Product s GSM Card Page If the chassis is a BANDIT Plus, tighten the screws on the top of the chassis. 15 For all BANDIT devices, tighten the screws on the bottom of the chassis. 16 If the chassis is a BANDIT Plus or a rackmounted BANDIT III, reposition it in its rack and tighten the rackmounting bolts. 17 Verify that the ground cable is connected to the BANDIT device s chassis. 18 If the chassis is a BANDIT Plus that uses an RDU, reconnect its cable to the RDU. 19 Reconnect the BANDIT device s network connections. 20 Reconnect the device s power supply. The device powers up. 21 Open the BANDIT device s ELIOS software, and use the initialization stream provided by the GSM carrier to reactivate the wireless card in the carrier network. Note: Follow the procedure for your GSM carrier in Activating a Wireless Card in a Cellular Carrier Network. 22 After you have activated the card, save (Write) the configuration and Reset the BANDIT device.

18 Page 18 System Upgrade Module, Document 2

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