LOS ANGELES HARBOR COLLEGE STUDENT SERVICES PROGRAM REVIEW

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1 LOS ANGELES HARBOR COLLEGE STUDENT SERVICES PROGRAM REVIEW DEPARTMENT: DEPARTMENT HEAD: Student Health Center Carole Stevenson, RN PART I: MISSION 1. Describe the department/program function and purpose. The purpose of the Student Health Center (SHC) is to contribute toward the educational aims and matriculation of students by promoting their physical and emotional well being. The SHC provides health counseling and education, assessment, treatment, first aid and referrals to appropriate public and private agencies and dissemination of information regarding the availability of health services. There is a mandatory health fee of $11.00 per semester and $8.00 for the summer. 2. Previous goals and objectives. List the department goals, objectives and services for the last academic year. To increase the retention, graduation and overall success rates of students. To provide appropriate mental and physical health services to students at LAHC. Person Responsible: Carole Stevenson, RN, MSN, FNP-BC Timeline: Complete Incomplete X On-going Activities for Attainment of 1) Assess/evaluate and treat all students with health issues. 2) Refer students to MD at SHC for additional medical services. 3) Refer students to outside agencies for services not provided at SHC. Student Learning Outcomes or Service Area Learning Outcomes: Students will have the following learning outcomes as a result of participating in activities linked to this objective: Students will return to optimal health as a result of assessment and treatment. Data driven by individual student medical records.

2 To increase the retention, graduation and overall success rates of students. To increase health awareness thru health educational programs. Person Responsible: Carole Stevenson, RN, MSN, FNP-BC Timeline: Complete Incomplete X On-going Activities for Attainment of 1. Offer ongoing health related workshops such as: Weight management Smoking cessation Vaccines and Immunizations, etc. Student Learning Outcomes or Service Area Learning Outcomes: Students will have the following learning outcomes as a result of participating in activities linked to this objective: Increases awareness of health related issues Improved wellness and disease prevention Initiate better health habits To increase the retention, graduation and overall success rates of students Offer broad based health services and improve physical health status of LAHC students. Person Responsible: Carole Stevenson, RN, MSN, FNP-BC Timeline: Complete Incomplete X On-going Activities for Attainment of 1) Provide physical exams. 2) Provide immunizations and flu shots. 3) Blood profiles and other laboratory tests. 4) Have medical director available to students. 5) Provide acute medical care and treatment 6) Provide first aide 2

3 Student Learning Outcomes or Service Area Learning Outcomes: Students will have the following learning outcomes as a result of participating in activities linked to this objective: 1. Students will participate in their treatment options. 2. Students will achieve student success due to optimal physical health. 3. Students will be able to purchase low cost lab services and medications. 2.2 Discuss in detail the barriers to completing the above goals. 1. Relocation of financial revenues 2. Need to hire full-time support staff 3. No evening or week-end health services 4. Out of date health facility 3. Recent college and state developments. 3.1 List recent college and state developments which significantly impact the unit s ability to provide services to students. Relocation of revenues. 3.2 Describe the positive and negative impacts of these developments on the unit. 1. Students attending evening and weekend classes do not have health services available during class time. 2. Hire full time classified support staff. 4. Describe the unit s active participation in the college s mission. SHC contributes by helping to create a comprehensive environment by enriching the student with preventative, restorative and ongoing health management. 1. Describe Current and Needed Staffing PART II: NEED 1.1 List the number of full-time (filled & unfilled positions) and part-time faculty, fulltime (filled and unfilled positions) and part-time classified staff, unclassified (student workers) and managers in the program/department. 1. RN- Family Nurse Practitioner full time faculty. 2. MD- 2 hours per week; on call during office hours. 3. Student worker - 30 hours per week. 3

4 1.2 Identify the ratio of students to faculty/staff. 1 RN/FNP for all students 1:10,000 1 MD for all students 1:10,000 1 Student worker for all students 1:10, Faculty, staff and student survey results and their significance to the program. 1.4 Do you have any additional staffing needs? Please explain. RN to cover weekends and evening. Clinical staff for office management/full time clerical staff needed. 2. Describe the impact of the program s service offerings on other departments. Students are able to stay in classes because of improved health. Required health forms are done properly to decrease work load on nursing and CNA. Referrals are made to return students to their classes. 3. Course Outline and Syllabi (where applicable) Review all course outlines and syllabi to ensure currency (no more than 1 year old) and relevance. Updated outlines must be approved by the campus Curriculum Committee. 4. Is the program information for the department consistent, current, and accurate and accessible? DEC MIS Consistent Current Accurate Accessible Schedule of Consistent Current Accurate Accessible Classes Catalog x Consistent x Current x Accurate x Accessible Brochures x Consistent x Current x Accurate x Accessible Website Consistent Current Accurate Accessible PART III: QUALITY 1. Improvement of Student Learning Outcomes and Delivery of Student Services (address all applicable topics): 4

5 1.1 Departmental and individual activities toward improving services and contributing to professional community. (List participation in staff development, conference attendance/participation, and academic preparation/training during the past 5 years). Department Head: Nina Malone Dean of Student Life Other Faculty/Staff Activities and Involvements: Registered Nurse/ Nurse Practitioners: -Maintain current RN/NP license -Complete CPR-Maintain current certification -Participate in 30 hours CEU s every 2 years MD: -Maintain current license -Participate in required medical education Describe how these activities have enriched and been implemented into the department s services and have resulted in campus, district or state enrichment. 1. Updating medical knowledge to provide current assessment, treatment and referrals. 2. Participating in conferences and workshops give LAHC visibility and a good reputation Students typically served by the department/program. Student Count: Data Element Ethnic Breakdown Other: Statistics are based on gender only. Category/Percentage The SHC services all students regardless of ethnicity Describe how the unit addresses the multicultural/diverse student body and disabled populations in the curriculum and/or services. The SHC serves all students regardless of ethnicity and/or disability. The SHC is ADA accessible for the bathrooms, the reception area and Life Skills Treatment rooms are modified to accommodate disability equipment Describe active participation of flexible and alternative delivery systems (i.e., online applications/regulation, distance learning, web-based counseling): Health Center Website 1.4. Describe any outside classroom learning experiences for students (field trips, field work, community service, etc.): Workshops are given by the RN at the request of faculty and staff List the results of the most correct student satisfaction survey on your program: Results of Spring 2011 is available in college research office. 5

6 2. Supportive Working Environment 2.1. Describe the involvement/inclusion of part-time faculty in departmental and college activities: Medical Director is on campus 2 hours per week and on call to Health Center Director during office hours Describe the involvement/inclusion of departmental classified staff (if any) in departmental and college activities. No classified class Describe intra- and inter-departmental activities and collaborations between faculty and staff: 1. Collaboration with athletics physical exams and ongoing health services for non athletic health issues. 2. SPS ongoing collaboration re: disability issues. 3. Life Skills Collaboration with Dr. Bonnie for mental health issues Describe the methods used to promote respect for diversity and tolerance of differences among faculty, staff and students. All students are treated with kindness and respect. Students are assessed for health problems specific to their ethnicity, mental health and disability Describe the department s efforts to increase communication and collaboration between student services and instruction. Students are often referred for adaptive PE, disability services through SPS and Life Skills for mental health issues List the results of the current student survey regarding the department staff s availability and helpfulness. Survey results of Spring 2011 available at Campus Research office. 3. Facilities Renewal 3.1. Adequacy and accessibility of departmental facilities with respect to size, layout and location. The SHC is in the center of college activity. It is very small and often students need to lay down thus causing Life Skills to have to relocate. Treatment rooms are small and a wheelchair cannot turn around in the existing space Current condition of departmental facilities. The space of the Health Center was doubled in year 2000, a handicapped BR was added which decreased the treatment room space by Identify any safety or hazardous conditions in your departmental facilities. Safety issues when floor becomes wet during the rain. There is only one way out of the building and that is through the front door. 6

7 3.4. Describe recent significant facility changes and their effect on departmental operations, if applicable. Handicapped BR decreased size of treatment room 36. Thus, wheelchair cannot turn around in treatment room. Life Skills uses the recovery room and often has to relocate when a student needs to lie down Identify proposed modifications to facilities (within the next 5 years) and rationale for those changes. Bond measures have been passed. A new SHC is proposed to be built within the next 5 years List the results of the student survey on the condition of the facilities. 4. Technology 4.1. Departmental utilization of technology (i.e., computers, equipment, etc.) in the delivery of instruction, in or outside of the classroom, and/or services in the department Types of technology used and where (i.e., labs, classroom, and offices). Computer at front desk, FAX machine, and 3-1 printers; computer/printer in nurse s office Numbers of faculty, staff, and student users. Faculty and Staff Provision of staff training in technology applications. Faculty and clerical are schooled in use of our computer programs. IT is always available to help when needed Appropriateness of technology to departmental mission/function. OK Accessibility of computer workstations, hardware and software for individuals with disabilities. The SHC has no computer workstations for any students Describe proposed technology-based instructional and services delivery in your department/program, both hardware and software. SHC will request in the new center, 2 workstations with disability access will be requested Identify required employee training to meet these plans. Director/Clinical require updating on web design for the SHC Describe the campus upgrades required to achieve these plans. New Health Center 7

8 4.3. List the results of the student survey on the quality and condition of department technology (if students use department technology). 5. Equipment & Supplies 5.1. Current condition of the department s major equipment inventory. 2 computer is in the Health Center. Phone for Life Skills. New state of the art EKG machine & AED Need and rationale for any major new equipment (a cost must be included): An emergency cart/bag with necessary supplies for any campus emergency: $ A shower for students when they have fallen or have an injury requiring cleaning of a lower extremity (included in new building cost) Need and rationale for any new supplies (a cost must be included): Supplies are adequate List the results of the student survey on the department equipment (if students use department equipment): 5.5. Describe any equipment/supply deficits (financial, A & I, etc.) hindering the functioning of the department. Health viewing monitor to show health related videos while patients wait. 6. External Funding Sources 6.1. List and describe any state/federal grants received (i.e.,trio, VTEA, Block Grant, PFE): None Describe the amount awarded and items purchased List and describe any private-sector grants and donations received (i.e., Advisory Board members): None Describe the amount awarded and items purchased. 8

9 7. Community Interaction 7.1. List any current or proposed community outreach programs. Beacon House Alcohol and Drug Rehab Center (men) House of Hope Alcohol and Drug Rehab Center (women) Family Pac Women s Health Torrance Health Center Describe these programs. Major referral sources for alcohol and drug treatment. Family Pac Birth Central and women s health, (i.e.), pap smears and follow-up care. Torrance Health Center free chest x-rays and vaccines List any current or proposed industry and school partnerships. None Describe these partnerships. 1. Current Department Budget ( ) 1000 RN , , , TOTAL ,000 PART IV: FEASIBILITY 2. Proposed Department Budget for the next fiscal year (budget should remain stable with little increase) TOTAL unknown PART V: COMPLIANCE 1. List any current program-specific compliance requirements (if any), with state and/or national agencies, and any other outside agencies. 1. Health Center Protocols 9

10 2. Current licenses for RN/NP and MD 3. Current CPR and TB clearance for RN/NP and clerical staff 2. Describe the unit s method or plans of complying with state and federal mandates and Title V regulations. 1. Health Care Protocols developed and updated as needed by RN /NP. 2. Licenses, CPR, TB clearances on file in protocol manual. PART VI: FIVE-YEAR PLAN List measurable departmental goals and objectives for the next 5 years (based on the College s mission statement and strategic plan), and the unit s plan for completing these goals and objectives. Include proposed timelines, budget, if needed, and persons responsible. To increase retention, graduation, transfer and success rates of LAHC students. To hire F/T RN/NP as faculty To hire F/T clinical To obtain another computer that is assessable to students To provide community referrals not available at LAHC especially dental Budget: $90,000 + Benefits Person Responsible: Dean Timeline: Within 3 years Budget: $36,000-$45,000 + Benefits Person Responsible: Dean Timeline: Within 5 years Budget: $1000 Person Responsible: RN - Director Timeline: 2 years Budget: Person Responsible: RN - Director Timeline: ongoing Provide ongoing assessment treatment and low cost medications to all students seeking Health Care. Provide pertinent workshops for topics which support student success to entire campus community Budget: $1000 Person Responsible: RN - Director Timeline: ongoing Budget: Person Responsible: RN - Director Timeline: ongoing 10

11 To remove clinical psychologist from Life Skills Center off the Health Center budget. Budget: Reduce $65,000 Person Responsible: VP Abbie Patterson Timeline: ASAP, by 2012 PROGRAM REVIEW SIGNATURES DEPARTMENT NAME: (choose one) Attach additional signature sheets, if necessary Faculty Signature: Faculty Signature: Faculty Signature: Faculty Signature: Faculty Signature: Faculty Signature: Faculty Signature: Department Head Signature: Supervising Administrator: Academic Senate President Signature: 11

12 Submit this form to the Program Review Committee for review. The Program Review Committee accepts this report: ٱ As Submitted ٱ With Recommendations: Program Review Committee Chair Signature: VP Student Services Signature: CPC co-chair Signature: CPC co-chair Signature: President s Signature: 12

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