Zumtobel Lighting Services Added value thanks to professional service

Transcription

1 Lighting SERViCES Comprehensive services for lighting solutions that work reliably and provide added value and energy efficiency based on professional support.

2 Zumtobel Lighting Services Added value thanks to professional service A consistently efficient high-quality lighting solution comprises several elements: superior lighting quality and optimum energy savings are just as important in this context as are reliable service and support. Moreover, these elements are subject to unique changes. Just like the organisation, the people there and their methods of working, visual tasks change continuously as well. Lighting and control systems therefore need to adjust their functions to these changes. The Zumtobel Services are provided for that purpose, securing a lighting solution's high quality and economic viability for many years. The first step in saving energy is a thorough analysis. The required savings are implemented using efficient LED luminaires and intelligent lighting systems. By ongoing energy management, these savings are kept at a high level and can even be increased in many cases.

3 3 Zumtobel Lighting Services worldwide In 57 countries, we have offices with professional teams including lighting solution consultants, service staff and engineers who operate locally and are perfectly familiar with all aspects of light. For operation and optimisation, too, Zumtobel customers are provided with personal support and professional assistance.

4 Zumtobel Lighting Services Added value thanks to professional service Aspiring to provide the best possible light for people and the environment, Zumtobel caters for customers requirements individually especially in the area of service. Divided into various areas and packages, Zumtobel offers professional support as required. All types of services offered can be adjusted to the customer s individual needs, providing maximum benefits and measurable added value. NOW! Light that pays for itself. Lighting Performance Platform Basic commissioning ONLITE Maintenance Lighting Management Maintenance Training courses zumtobel.com/service

5 5 Attractive complete package NOW! will help you switch to an advanced LED lighting solution with intelligent lighting control without costing you even one extra pound. You need not take care of the replace ment of luminaires nor of commissioning or maintenance of the system. Far from it: you can even use part of the electricity costs saved in order to reduce current operating costs immediately. LIGHT AS A SERVICE Pages 6 9 Valid information on energy consumption The Lighting Performance Platform is an online solution by Zumtobel which provides consumption data of buildings and rooms at a glance. Perfectly matched to Zumtobel lighting management systems, the monitoring tool points the way to energy-efficient solutions. LIGHT AS A SERVICE Pages ideal starting conditions Zumtobel supports its customers through all stages of a project, starting with professional commissioning of the lighting control and emergency lighting systems. Certified commissioning and service engineers ensure that individual customer requirements are implemented to optimum effect and efficiency. CONTROL SERVICES Pages Reliable serviced emergency lighting Statutory maintenance of emergency lighting systems requires plenty of time as well as high-precision work. An emergency lighting maintenance agreement will spare you this task. Well-trained service engineers will take charge of any maintenance work: from checking emergency luminaires through to professional tests and checks of the emergency lighting system. CONTROL SERVICES Pages Perfectly appropriate settings at all times A professional lighting control system caters for individual needs even if the requirements of a building and the people in it change over the course of time. Professional service makes sure your lighting control system will be continuously checked and adjusted if required. This ensures optimised energy efficiency, an increase in lighting quality and a high degree of safety and security. CONTROL SERVICES Pages Learning from lighting experts Anyone who understands the way a lighting management system works and needs to be controlled and maintained, can exploit its full energy saving potential. This applies to all people who have to deal with lighting control systems: users, facility managers and service engineers. Zumtobel provides a full range of training courses. CONTROL SERVICES Pages 26 29

6 Light as a service never again buy another luminaire! In the context of NOW! we offer you light as a service. You will receive the best light to perform your tasks, without having to buy any luminaires or having to take care of their operation. Your benefits compared to traditional luminaire purchase at a glance: NOW! Purchase immediate profit Cost savings are higher than the NOW! rate. no investment Fixed monthly NOW! rate covers all costs. no risk All-inclusive guarantee and maintenance services. no retrofitting effort Turnkey project implementation by a team of experts.

7 now! Light that pays for itself. 7 CoNvENtioNaL Current operating costs Profit Immediate profit NoW! rate Regular payment LED Future operating costs Profit Future profit LED Future operating costs today tomorrow With NOW! agreement the day after tomorrow After expiry of the NOW! agreement now! no cost, no risk! All inclusive and turn-key From design via installation and commissioning through to regular maintenance, all tasks associated with the lighting are handled under the responsibility of the NOW! team: We take care of your light while you focus on your core tasks. Operating cost savings From the first day of commissioning of your new lighting installation, you will save money. Part of the electricity cost saved is for your direct benefit. In this way, you create liquidity for other investments. no maintenance effort Time-consuming relamping procedures or luminaire repairs using special tools and causing high personnel cost are a thing of the past. These costs will not be incurred any longer, since maintenance is part of the NOW! agreement. improved lighting quality Through innovative LED lighting solutions with specifically matching optics, lighting quality and the perception of light are enhanced. In this way, employees are better able to cope with the tasks incumbent upon them, and errors can be avoided. Lower CO 2 emissions Through an efficient lighting system and lower energy consumption, CO 2 emissions can be reduced. This means an improved environmental balance and lower CO 2 certificate costs. no problem with prohibited lamps Inefficient lamps are gradually being taken from the market through the EU's bans on certain lamps. After renovation of the lighting system, the problem of inevitable refurbishment will have solved itself.

8 now! turn-key all-round carefree package Practical example industry annual operating costs immediate, annual profit future annual profit Old lighting system operating costs / year 100 luminaires, HQL with conventional ballast 400 W 480 W installed load / luminaire 48 kw installed load / total Before annual NOW! rate After new lighting solution operating costs / year 100 luminaires, Craft 280 W 280 W installed load / luminaire 28 kw installed load / total = of savings over a period of 8 years annual electricity costs annual electricity costs Cost trend Today NOW! agreement more than 8 years from 9th year Key calculation data: operating hours: 4500 hours / year (2-shift), electricity rate: 0.12 / kwh, 2 % increase per year

9 9 the easy way to enter into a now! agreement 1 Quick Scan A NOW! expert will visit your company and record the key data of the existing lighting installation. The Quick Scan provides a first glance of potential savings in your company. 3 implementation A NOW! agreement comprises all areas: skilled staff will take care of the disassembly and disposal of the old luminaires and lamps; they will deliver and install the new lighting system and commission it. 2 Lighting audit and now! design After having agreed upon a joint declaration of intent, lighting, electrical, installation and maintenance experts will prepare a comprehensive specification and a detailed design schedule for implementation of an individual NOW! solution. 4 Operation The full-service package comprises the servicing of the system throughout the contract term, including all maintenance and repair work. zumtobelgroup.com/now

10 Light as a service Lighting Performance Platform In the EU, some 14 percent of all energy consumed are used for artificial lighting, a full 80 percent of which account for professional lighting, while potential energy savings provided by an intelligent and efficient lighting solution, mainly using innovative LED luminaires and effective control strategies, are almost as great. The Lighting Performance Platform is an online solution by Zumtobel which provides Zumtobel customers with consumption data of buildings and rooms at a glance. This monitoring tool is perfectly matched to lighting management systems by Zumtobel, monitors energy consumption within a company and shows how to achieve optimum energy efficiency using lighting management. Maximum energy savings achieved by utilising all potential options 1 Efficient light sources Operated via an electronic ballast featuring a dimming function, efficient LED luminaires and light sources use the savings potential to optimum effect. Use of daylight Efficient light sources 2 Presence detectors Lighting that is only switched on when it is actually needed is the most frugal of all. Presence detectors make a major contribution to cutting electricity costs. 3 time-based management By means of calendar entries or daytime entries, the number and burning hours of luminaires that have accidentally been left switched on are reduced. Lighting scenes Saving up to 82 % of energy Presence detectors 4 Lighting scenes By means of application-focused lighting, various visual tasks are taken into account while usually saving energy. 5 Use of daylight Maximum lighting quality and a major reduction in energy consumption are achieved by using a control system properly based on daylight and appropriate blinds. Time-based management

11 By means of customised strategies for increasing energy efficiency, Zumtobel provides a valuable contribution to a company's eco-balance, actively supporting public and private clients in obtaining green certification for their buildings. 11

12 Lighting Performance Platform Innovative Sunburst diagram Compared to methods using CAD or layout plans, the innovative Sunburst diagram makes visualisation of the building's efficiency easier and more dynamic. The clear, self-building circular chart features intuitive navigation and automatically adjusts to the room situation. In this way, complete buildings and floors, individual rooms and luminaire groups can be actuated and their energy consumption analysed. The size and colour coding of the segments allow for a quick overview of consumption as well as the savings achieved in the building's sections. Based on free selection of the period under review, the Sunburst diagram displays both current consumption as well as the exact data from the past. LPP calculates energy consumption. Power consumption can be determined without having to install expensive physical meters. These can, however, be retrofitted upon request. LPP backs up and protects data. Using state-of-the-art server installations, Zumtobel and its partners assume responsibility for data security. LPP provides rapid insight. Due to the unique, intuitive display of the building and consumption data, problem areas are quickly identified, suggesting a solution within a short time. LPP helps to reduce energy consumption on a sustainable basis. LLP does more than just indicate energy consumption. Based on many years of lighting management expertise, we also work out suggestions for optimising the lighting solution. Emer

13 13 Zumtobel Lighting Performance Platform LOg OUt John Sample Bicylce room Lab B EFFECtiVE kwh SSC new building B new building gf Ramp Storage gf tons of CO 2 -eq nominal kwh tons of CO 2 -eq SAVingS kwh tons of CO 2 -eq Coffee kitchen time WinDOW new building training class 2 20 January January 2014 gency lu new building 1st floor guided tour Seminar 1 training class 1 Lobby All information at a glance: The innovative and dynamic Sunburst diagram facilitates monitoring and optimisation of energy consumption throughout the building.

14 Lighting Performance Platform Identifying and utilising savings potential Energy management cycle The internationally applicable ISO Standard specifies the process of sustainable energy management. In order to use energy efficiently, power consumption, its causes and effects need to be permanently monitored and optimised. With the Lighting Performance Platform, LPP in brief, Zumtobel makes these tasks easier, concurrently identifies optimisation potential and helps to provide proof of savings. For LPP customers, Zumtobel additionally carries out the complete system administration from support and quality assurance through to guaranteed data and IT security. identification The Sunburst diagram displays consumption data in a visually conclusive manner: covering individual periods, nominal consumption compared to effective consumption, as well as potential kwh and CO 2 savings. RECORDing A system fitted with LLP captures all luminaires and components of a lighting installation as well as effective and nominal consumption without the use of a lighting control system. External power meters can be optionally installed and the measured values displayed visually. Individual reports, various types of presentation and periods of review are possible. DiAgnOSiS LLP enables you to compare various control strategies and to analyse changes in user behaviour on the basis of time windows that can be flexibly defined. ACtiOn The data collected, their analyses and display form the basis for an informed choice. Optionally available: personalised alarms, e.g. if specific limits are exceeded or in case of hardware failure; messages with message chains, set-up of reference rooms. We optionally offer you to optimise the control strategies in place and to develop new lighting concepts.

15 15 Lighting PERFORMAnCE PLAtFORM Basis LPP 500 LPP 2000 LPP 5000 Remote maintenance Installation and set-up of LPP BEETLE Energy monitoring No. of luminaires Term of basic licence 2 years 2 years 2 years Term of extended licence 1 year 1 year 1 year Available upon request: services customised to meet specific project requirements Lighting Performance Platform system Day by day, the lighting management system records the complete energy consumption of artificial lighting. The LPP BEETLE transmits this data via a secure IT link to a certified database. Irrespective of the PC hardware used or the operating systems installed, energy consumption data are displayed via personal online access. Periods can be flexibly defined to help with comparisons and analyses. Lighting MAnAgEMEnt SyStEM EnERgy MOnitORing The customer is given a personal log-in to access the Sunburst diagram. The complete energy consumption of each individual luminaire including the control components and electronic ballasts is captured via the luminaire settings. In this way, each luminaire works as a separate meter. There is no need to install additional physical meters. The LPP BEETLE is the heart of the Lighting Performance Platform: it creates the remote access from Zumtobel Service to the customer's installation. Secure IT link BACKED-UP DAtABASE The LPP BEETLE sends the data to a central server where they are saved and displayed. ZUMtOBEL Lighting SERViCES Personalised alarms and reportings are optionally available, and additional physical meters can also be installed.

16 Control Services Basic commissioning For more than 50 years, Zumtobel has developed innovative as well as customised lighting solutions. We support our customers not only as regards the proper use of lighting and control systems, but are also available to them as professional partners during all stages of a project starting with commissioning. Commissioning on site Professional commissioning of lighting management and emergency lighting systems by Zumtobel commissioning and service engineers ensures perfect operation from the onset. Our service staff are highly qualified and certified engineers, who regularly update their extensive know-how on the respective Zumtobel systems. Well prepared and backed by a central Service Department, they ensure that the installations of customers throughout the world are commissioned reliably, efficiently and with due precision.

17 17 Perfect starting conditions Zumtobel service staff members adjust systems and installations so as to perfectly meet the customers' specific requirements. Addressing of the building structure, daylight-based management and blinds management, for instance, are accurately matched to the local situation. Dynamic colour effects create the required effect, and time entries meet the customer's specifications. Another sphere of activities is the professional commissioning of emergency lighting systems in conformity with applicable standards. Reliable operation Commissioning is completed by the customer's approval, including a function test and performance monitoring at real-time conditions, among other things. Zumtobel commissioning engineers prepare a detailed project documentation, which is then handed over to the customer.

18 Control Services ONLITE Maintenance Zumtobel takes on all maintenance tasks: from checking all luminaires through to the test and checks of the emergency lighting system. In the area of emergency lighting, numerous standards must be complied with also in terms of maintenance, which must be carried out at least once a year after commissioning. The duty of maintenance falls to the operator, and according to standards EN and EN , the authorities are entitled to inspect the maintenance logs and check the installation at any time. Professional servicing of your installation will ensure that it works properly in emergency situations, at the same time reducing follow-up costs and increasing the service life of the entire emergency lighting system. Within the scope of Zumtobel Services, ONLITE Maintenance also provides preventive maintenance services for predicting and preventing system failures. The services guaranteed to be professional are provided by experts who are amiliar with the system and all its details. Annual maintenance and inspection of the emergency lighting system is carried out in accordance with standards EN and/or ÖNORM , VDE , VKF d or the standard relevant for the respective country in each case. In an emergency, the VIP Support ensures a quick solution.

19 19 Benefits of professional maintenance: 1 Conformity with applicable standards The maintenance agreement gives you as the building owner peace of mind that all legal provisions applicable to emergency lighting are met. 2 Safety A properly maintained system reduces any down times of life-saving emergency lighting systems. 3 Prevention Preventive maintenance provides protection against extensive system failures and repair costs incurred due to faults detected too late. 4 Sense of duty Properly maintained emergency lighting systems are proof of the building owner's responsibility for staff members and visitors.

20 Maintenance OnLitE Maintenance agreements for your emergency lighting MAintEnAnCE OnLitE Gold Silver Services provided Direct access to local Zumtobel hotline Exclusive access to product-related knowledge base Zumtobel service record with log file Priorities of handling Compliance with legal provisions and preventive services Proactive scheduling of annual maintenance Annual maintenance of control centre Visual check of emergency luminaires incl. documentation Privileges Special terms for Zumtobel spare parts Special terms on standard hourly rates and travel costs Gold OnLitE Maintenance In addition to the annual emergency lighting system check in compliance with relevant standards, the Gold ONLITE Maintenance maintenance agreement includes checking of all your emergency and escape-sign luminaires. Other benefits are discounts on spare parts and system training courses. Silver OnLitE Maintenance With Maintenance ONLITE Silver you may rest assured that the prescribed annual tests of your emergency lighting system are performed in compliance with all relevant standards. Regular checks may avert expensive follow-up costs. Thanks to the maintenance services provided by Zumtobel to our central-battery system we can rest assured that the system is checked in compliance with all relevant standards. This gives us peace of mind that the system will work impeccably in an emergency. Urs Zweifel, CEO Zweifel Vinarium, Uster (CH)

21 21 MAintEnAnCE OnLitE Gold Silver Compliance with legal provisions and preventive maintenance Running the function test Running the annual system test Checking and testing the switching logics Software updates, if required Backup of data and settings Maintaining Zumtobel system documentation, if required Analysis and initiation of repair measures Keeping the service record Signed test certificate Instruction to system operator Checking marked escape routes Additional measures for ebox, CPS and LPS Visual check of ventilation holes and air vents Measuring and logging of ambient temperatures Checking battery pole connections Measuring and logging of specific battery values Calibration of output circuits Visual check of emergency luminaires incl. documentation Functional check of emergency and escape-sign luminaires Check for mechanical damage Checking emergency and escape-sign luminaires for completeness and place of installation (acc. to system documentation ) Checking emergency and escape-sign luminaires for visibility and escape direction (acc. to system documentation) The table provides an overview of Zumtobel's services in the sphere of emergency lighting. The scope of services is based on emergency lighting standards EN and EN The service package is supplemented by tasks relevant to the maintenance of emergency lighting systems and may slightly differ, depending on the product. All services as well as the number of hours specified apply to the period of one year. For detailed terms, please refer to the ONLITE Maintenance specification sheet on our web page.

22 Control Services Lighting Management Maintenance The functions of buildings change continuously, as do the people who work and live in them. This means that the demands made on the lighting solution also change. In order to avoid excessive operating costs or any compromises in terms of lighting quality and safety, the functions and applications of lighting and control systems need to adjust to these changes. The solutions installed in buildings should therefore develop concurrently with the challenges and adjust on an ongoing basis. Regular maintenance and optimisation of the system increase its economic viability, productivity and safety while reducing operating costs and downtimes.

23 23 Maximise the economic viability of your lighting solution: Lighting solution's economic viability with Zumtobel Service 1 Energy efficiency A properly maintained system is up to 15 per cent more efficient. We focus all our know-how and our skills on ensuring maximum economic viability of your lighting solution. 2 Lighting quality Demographic changes and ongoing adjustments in terms of office occupancy and room layout present new challenges in terms of lighting solutions. We make sure lighting quality is constantly kept at the highest possible level. 3 Safety A properly working lighting installation is an indispensable prerequisite for safety. Regular checks and maintenance work are crucial to ensure safety throughout your building. Lighting solution's economic viability without service Time

24 Lighting Management Maintenance Overview of services provided through maintenance agreement Lighting MAnAgEMEnt MAintEnAnCE Platinum Gold Silver Services Direct access to Zumtobel experts Knowledge base access Zumtobel service guide Provision of reactive services Preferential service support Telephone support (hours) unlimited 5 3 Support by remote access, if available (hours) unlimited 5 3 Preventive services Annual maintenance (visits) 4 3 Remote maintenance (hours) 5 4 Audit energy and lighting quality (visits) 2 Zumtobel platinum certificate Privileges Call-out charges discount on standard prices Spare part discount on list prices Discounts on systems and maintenance training Platinum Lighting Management Maintenance Platinum Lighting Management Maintenance provides checks relating to energy performance, lighting quality and optimisation. The Platinum service package includes the services from the Silver and Gold packages plus additional authorisations in case of incidents on site as well as unrestricted remote access in order to ensure maximum output of your lighting installation. gold Lighting Management Maintenance Gold Maintenance provides for preventive support in the maintenance of your control units and installations. The Gold service package ensures optimum energy efficiency, lighting quality and compliance with the maintenance standards applicable to lighting. It also includes the services from the Silver package. Silver Lighting Management Maintenance Silver Maintenance guarantees support for your lighting management system's daily operation. Your local Zumtobel contact will be pleased to inform you on specific maintenance services offered in your country.

25 25 Lighting MAnAgEMEnt MAintEnAnCE Platinum Gold Silver Reactive Support during Zumtobel service office hours Troubleshooting and support diagnostics / addressing Troubleshooting automation programming Troubleshooting user access rights Troubleshooting timeline management / lighting scenes Troubleshooting user interface settings Re-commissioning after device fault Troubleshooting remote access software and hardware Preventive Hardware functionality check Automation / programming adjustments Timeline management / Lighting scene / Sensor adjustments Software updates when required Data and setting backups Setting adjustments System documentation updates Access rights management updates Optimization Functionality changes programming / extensions programming Optimisation support Optimisation automation programming Energy and lighting quality analysis Energy and lighting quality reporting Standard compliance check System documentation update Zumtobel has proved to be a reliable and competent partner for building management and maintenance of our systems. This was the main reason why we decided to conclude a long-term maintenance contract. Building managers Joanneumsviertel, Graz (A), from left to right: Peter Rumpf, Walter Ertl, Martin Schantl, Alois Lostuzzo The tables show all services and privileges provided by Zumtobel in the context of Platinum, Gold and Silver Lighting Management Maintenance at a glance. All services as well as the number of appointments and hours specified apply to a period of one year. The scope of services under a Lighting Management Maintenance agreement is based on VDMA standard , which specifies the maintenance work required for electrical installations and other technical installations in buildings. The scope is completed by tasks that are relevant for the maintenance of lighting management systems. For detailed terms, please refer to the Lighting Management Maintenance specification sheet on our web page.

26 Control Services Training courses When it comes to saving energy, installing an efficient and intelligent lighting solution is just the first step. Eventually it is the responsibility of the building services as well as each individual staff member on site how much energy is saved and which lighting qualities are actually used. In order to make sure that all users are familiar with the automatic functions of the lighting system and know how to handle these properly, Zumtobel will come to the customer's premises as a first step, providing a hands-on introduction to the lighting management systems' functions and control units. Knowing how to safely handle the lighting management and emergency lighting installations will give the building services staff the flexibility and efficiency required for daily operation of the systems. At the perfectly equipped training centre, facility managers and system engineers will find the perfect conditions to gain insight into the system and also put what they have learned into practice directly at the equipment.

27 27 the economic efficiency of your lighting solution is influenced by: Facility management The system managers on site are usually the first to be contacted in case of any enquiries or actual problems. It is their duty to meet the users' requirements at a level as high as possible, reconciling convenience and efficiency. Users They are at the centre of our lighting solutions. They control the lighting and the blinds. Based on their fundamental understanding of what control options and individual adjustments are possible, they help to save energy and produce the perfect lighting quality. Service engineers They know the lighting management and emergency lighting systems in detail, commission them and are able to make individual adjustments. They implement concepts aiming at increased energy efficiency and ensure operational reliability.

28 Zumtobel training courses Advantage through knowledge training OBJECtiVES Operating the installation Understanding key functions Properly handling energy saving functions and daylight Being aware of the criteria for individual well-being and adjusting the lighting system accordingly Understanding the principle of lighting scenes Knowing individual control options Managing the installation Responding to typical questions by users Technical background know-how regarding the installation Determining system status Identifying critical states and responding appropriately Classifying errors System operation in case of errors Exporting information Changing vital system functions Daily maintenance work Saving vital system data Changing all important system functions Basic technical principles of building management systems* Basic technical principles of emergency lighting systems* Field devices fault removal Providing full system safety Qualified engineering expert for Zumtobel lighting solutions Full commissioning and maintenance of all Zumtobel systems Regular updates We have been using systems by Zumtobel for many years, and regularly attend the training courses offered. Due the professionally conveyed information, we can use all the benefits provided by Zumtobel systems. Reinhold Stemmer, Boehringer Ingelheim (D), electric workshop coordinator Certified Zumtobel commissioning and maintenance engineer

29 29 We will be pleased to prepare a detailed training plan for you. Please get in touch with your local Zumtobel office. * Depending on which systems are used, attendants are trained in the basic principles of building management systems or emergency lighting systems, or both. training location On site at customer's system On site at customer's system On site at customer's system At Zumtobel training centre and on site at customer's system At Zumtobel training centre and on site. Building user Insider Operator Administrator Service engineer Facility managers

30 Zumtobel Lighting Services References 41 COOPER SQUARE, NEW YORK US AIR NAVIGATION SERVICES IATCC, PRAHA CZ AOK DIE GESUNDHEITSKASSE, BERLIN DE AQUA WELLNESS-OASE, BOGN-SEDRUN CH ARCHAEOLOGICAL INSTITUTE, UNIVERSITY OF ZURICH CH DISTRICT GOVERNOR'S OFFICE, MELK A DISTRICT GOVERNOR'S OFFICE, REUTTE A SIMMERING EDUCATIONAL CENTRE, VIENNA A BIOMERIEUx, BAGNO A RIPOLI IT BMW BRANCH, FRANKFURT AM MAIN DE CASINO OF SCHWARZKOPF GMBH & CO KG, HAMBURG DE CENTRE NEUROLOGIQUE, FRAITURE-EN-CONDROZ B CENTRO COMMERCIALE OASI, TOLENTINO IT GERMAN HISTORICAL MUSEUM, BERLIN DE DORDRECHTS MUSEUM, DORDRECHT NL EDIFICIO 7/8 PARQUE EMPRESARIAL CRISTALIA, MADRID ES EDIFICIO FUNDACIóN CAIxA GALICIA, LA CORUñA ES ENGEL AUSTRIA, ST. VALENTIN AT EPFL ROLEx LEARNING CENTER, LAUSANNE CH UNIVERSITY OF APPLIED SCIENCES, DORNBIRN AT FERAG AG, HINWIL CH FERRARI CLASSICHE, MARANELLO IT GAISLACHKOGLBAHN, SÖLDEN AT GARDINER & THEOBALD, GLASGOW UK UNIVERSITY OF THE ARTS, BERNE CH HOTEL BELVOIR, RÜSCHLIKON CH HOTEL BUDERSAND GOLF & SPA, SYLT DE HOTEL THERME MERANO IT HYMER MOTOR HOMES, BAD WALDSEE DE INTERKLINIK BRATISLAVA SK JOANNEUMSVIERTEL GRAZ AT MELK REGIONAL HOSPITAL AT CULTURE AND CONGRESS CENTRE, LUCERNE CH KUNSTHAUS BREGENZ AT KUNSTHAUS GRAZ AT GMUNDEN REGIONAL HOSPITAL AT KLAGENFURT REGIONAL HOSPITAL AT LEFAY RESORT & SPA, LAGO DI GARDA IT Städel Museum, Frankfurt am Main DE gaislachkoglbahn, Sölden At Monsoon Accessorize Ltd., London UK

31 31 LIFECYCLE TOWER ONE, DORNBIRN AT MEDIA CENTRE SCHLADMING AT METRO PRAHA CZ MIELE NEDERLAND B.V., VIANEN NL MONSOON ACCESSORIZE LTD., LONDON UK MUSEUM QUARTER, VIENNA AT MUZEY MIR VODY, ST. PETERSBURG RU MUSIC THEATER, LINZ AT MÜNCHNER TOR, MUNICH RE, MUNICH DE NEW BUILDING OF STADTWERKE BOCHUM DE NORDSEE RESTAURANT, KASSEL DE NORTHERN DESIGN CENTRE, GATESHEAD UK NUEVA SEDE REPSOL, MADRID ES OC MIRAGE, ŽILINA SK WÜSTE CAR PARK, LEMGO DE PORSCHE SALZBURG AT LINDENLIFE RESTAURANT, BERLIN DE SAGIA, JEDDAH SA SALEWA HEADQUARTERS, BOLZANO IT THE FRIEDER BURDA COLLECTION, BADEN-BADEN DE SIDE HOTEL, HAMBURG DE STÄDEL MUSEUM, FRANKFURT AM MAIN DE STOCKHOLM CITY GALLERIA SE STORA BLÅ, STOCKHOLM SE SWISS RE GERMANY, MUNICH DE TALK TALK BROADBAND, LONDON UK TORRE ESPACIO, MADRID ES TRAVELERS CENTER UMEÅ ÖSTRA SE REYKJAVíK UNIVERSITY IS VHV GROUP, HANOVER DE VILLA FLORA VENLO NL VOLKSWAGEN FACTORY, EMDEN DE VORARLBERG LANDESMUSEUM, BREGENZ AT WIFI TEST AND TRAINING CENTRE, KLAGENFURT AT STYRIAN ECONOMIC CHAMBER, GRAZ AT WOLFSON MEDICAL SCHOOL, GLASGOW UK WORLD BANK HEADQUARTERS, BUCHAREST RO WÜRTH ITALIA, TERMENO (TRAMIN) IT hotel Belvoir, Rüschlikon Ch Engel Werke, St. Valentin At nordsee restaurant, Kassel DE Reykjavík University is

32 United Kingdom Zumtobel Lighting Ltd. Chiltern Park Chiltern Hill, Chalfont St. Peter Buckinghamshire SL9 9FG T +44/(0) F +44/(0) uksales@zumtobel.com zumtobel.co.uk USA and Canada Zumtobel Lighting Inc Route 9W Highland, NY T +1/(0)845/ F +1/(0)845/ zli.us@zumtobel.com zumtobel.us Australia and new Zealand Zumtobel Lighting Pty Ltd 333 Pacific Highway North Sydney, NSW 2060 T +61/(2) F +61/(2) info@zumtobel.com.au zumtobel.com.au China Zumtobel Lighting China Shanghai office Room 101, No 192 YIHONG Technology Park Tianlin Road, xuhui District Shanghai City, , P.R. China T +86/(21) F +86/(21) sales.cn@zumtobel.com zumtobel.cn hong Kong Zumtobel Lighting Hong Kong Unit , Level 43, Tower 1, Metroplaza, 223 Hing Fong Road, Kwai Fong, N.T. T +852/(0) F +852/(0) info.hk@zumtobel.com india Zumtobel Lighting GmbH 1522, Devika Tower, 6, Nehru Place, New Delhi T +91/ info.in@zumtobel.com Singapore Zumtobel Lighting Singapore 158 Kallang Way # 06-01/02 Singapore T F info.sg@zumtobel.com United Arab Emirates Zumtobel Lighting GmbH 4B Street, Al Quoz Industrial Area Dubai, United Arab Emirates T +971/ F +971/ info@zumtobeluae.ae zumtobel.ae Romania Zumtobel Lighting Romania SRL Radu Greceanu Street, no. 2, Ground Floor, sector Bucharest T welcome.ro@zumtobel.com zumtobel.com hungary Zumtobel Lighting Kft Váci út Budapest T +36/(1) F +36/(1) welcome@zumtobel.hu zumtobel.hu Croatia, Bosnia and herzegovina Zumtobel Licht d.o.o. Radnička cesta 80 Zagrebtower Zagreb T +385/(1) F +385/(1) welcome@zumtobel.hr welcome.ba@zumtobel.com Serbia Zumtobel Licht d.o.o. Karadjordjeva 2-4 Beton Hala Belgrade T +381/(0) F +381/(0) welcome@zumtobel.rs Czech Republic Zumtobel Lighting s.r.o. Jankovcova 2 Praha Praha T +420/(2) F +420/(2) welcome@zumtobel.cz zumtobel.cz Slovak Republic Zumtobel Lighting s.r.o Vlčie Hrdlo 1, Bratislava welcome@zumtobel.sk zumtobel.sk Poland Zumtobel Licht GmbH Sp.z.o.o. Platinium III ul. Wołoska 9a Warszawa T +48/(22) F +48/(22) welcome@zumtobel.pl zumtobel.pl Slovenia Zumtobel Licht d.o.o. Štukljeva cesta Ljubljana T +386/(1) F +386/(1) welcome@zumtobel.si zumtobel.si Russia Zumtobel Lighting GmbH Official Representative Office Skakovaya Str. 17 Bld. No 1, Office Moscow T +7/(495) F +7/(495) info-russia@zumtobel.com zumtobel.ru norway Zumtobel Belysning Hoffsveien 4 Postboks 1025 Hoff 0218 Oslo T firmapost@zumtobel.com zumtobel.no Sweden Zumtobel Belysning Birger Jarlsgatan Stockholm T info.se@zumtobel.com zumtobel.se Denmark Zumtobel Belysning Store Kongensgade København T info.dk@zumtobel.com zumtobel.dk headquarters Zumtobel Lighting GmbH Schweizer Strasse 30 Postfach Dornbirn, AUSTRIA T +43/(0)5572/390-0 info@zumtobel.info Zumtobel Licht GmbH Grevenmarschstrasse Lemgo, GERMANY T +49/(0) F +49/(0) info@zumtobel.de zumtobel.com YEAR GUARANTEE top quality with a five-year guarantee. As a globally leading luminaire manufacturer, Zumtobel provides a five year manufacturer's guarantee on all Zumtobel branded products subject to registration within 90 days from the invoice date and in accordance with the terms of guarantee at zumtobel.com/guarantee. Order no EN 04/14 Zumtobel Lighting GmbH Technical data was correct at time of going to press. We reserve the right to make technical changes without notice. Please contact your local sales office for further information. For the sake of the environment: Luxo Light is chlorine-free paper from sustainably managed forests and certified sources. zumtobel.com/service natureoffice.com AT DE pefc.org PEFC/