Guidance for Third Party Users of ECOES
|
|
- Clemence McBride
- 8 years ago
- Views:
Transcription
1 Guidance for Third Party Users of ECOES 1. Introduction The Electricity Central Online Enquiry Service (ECOES) is governed under the Master Registration Agreement (MRA) and funded by all licensed electricity Supplier and Distribution Business parties to the Agreement. ECOES is primarily designed to assist Suppliers in the customer transfer process. The service provides a consolidated view of MPAS data for all metering points in the GB market, enabling suppliers to view data for all their customers from one location as well as information regarding customers who are about to switch. The service is administered by the Central Administration Service (CAS) on behalf of the MRA. 2. Access to ECOES Data 2.1 Overview Access to ECOES is available to Suppliers, Distribution Businesses, and Supplier Agents (e.g. Meter Operators and Data Collectors) in order to assist them in fulfilling their obligations in respect of industry processes. Non-domestic customers with multiple MPANs are also able to gain access in order to manage their portfolios of sites. Access is processed through a separate set of rules, via the ECOES website. MPANs are added to a portfolio upon Supplier authorisation. As explained in MAP15, there are a number of other organisations who are able to obtain access to ECOES for defined purposes; these include law enforcement agencies, and government departments and agencies. These organisations will still need to complete an access request, but are exempt from certain conditions. The CAS helpdesk is able to provide further guidance to such organisations. Other third-parties may be granted access to either the live service or reports from ECOES, if approved by the MRA Executive Committee (MEC). The rules for the granting of this access are set out in an MRA Agreed Procedure (MAP), MAP15 ECOES, which can be located on the ECOES page on the MRASCo website. In order to obtain access, these third-parties must: Complete an application form; Agree to pay all costs and charges associated with the access; Sign a licence agreement; and Comply with data protection and information security requirements, this will involve at being audited at least annually.
2 2.2 The Application Process There are seven steps to the application and access process: 1. initial application 2. initial CAS assessment 1 3. agreement of terms for access or data provision (including charges) 4. MEC approval 5. licence terms agreed and signed 6. initial audit completed 7. access or data provided Applicants should note that this process will typically take between 4 and 8 weeks. In order to assist third-parties in assessing if they have a valid reason for applying and to assist them through the process further information on these steps is contained below Initial Application The initial application should be made via the application form found on the MRASCo website. The notes below provide guidance on completing the form. Company Details All applicants must be either: a company registered in England & Wales or Scotland; or a registered charity; or a government department or agency. The registered (or equivalent) address must be provided, and although not mandatory, provision of a website address will assist CAS in making the initial assessment. Primary Contact Details This should be a person whom the CAS can easily contact to discuss any queries regarding the application. Role in Industry This section is designed to allow for the provision of information by the applicant in relation to the part they play in industry processes. The information provided should be relevant to the grounds for access as contained in MAP15. 1 Where there is any potential conflict of interest between the CAS and the party requesting access, MEC will carry out the initial assessment.
3 Data Access Required In order to fully assess the application, CAS needs to have information regarding which data items the applicant is seeking to obtain access to, and also whether the request is for live access or reports. If the application is for a report, it should contain details of the fields and file format required. Reason for Request The application must set out a clear and detailed explanation for the request; this should be aligned to the principles for access as set out in MAP CAS Assessment On receipt of a correctly completed application, the CAS will assess it against MAP15 requirements. In particular that access will accomplish one of the following: 1. Satisfies a legal entitlement to access the data on ECOES shall be granted access. 2. Fulfils a licence obligation on MRA parties. 3. Provision of a clear benefit to MRA parties. In addition the request must: 4. Be for a specific use; 5. Relate to systems & processes governed by the MRA or its products, or improve data quality; and 6. Relate to those data which cannot be obtained via an official route from an MRA party. Having carried out this assessment, the CAS will inform the application of their decision. At this stage, the application will either be progressed to the next stage or rejected Agreement of terms and charges Assuming the CAS accepts the request, the applicant and the CAS will agree the proposed terms of access and costs and charges. This will include costs for admin, data access, audit and any bespoke reports or extracts which need to be created. The agreed terms and costs will be subject to MEC agreement MEC approval Once the terms and costs have been agreed in principle, the request is presented to the next meeting of MEC. These meetings are generally held on a monthly basis. MEC will review the application and terms of access and make a decision regarding the granting of access. MEC may: Agree the request as drafted; Agree access subject to modified terms; or Reject the application.
4 2.2.5 Licence agreement Following MEC acceptance of the request for access a formal licence agreement will be drawn up to reflect the agreed terms. This will need to be signed and returned by the applicant prior to the further progression of the process Audit Once the licence has been signed, the Gemserv assurance team will contact the applicant to arrange an information security audit on behalf of the CAS. The purpose of this audit is three-fold; it will ensure that the organisation is: compliant with data protection legislation; compliant with the terms of the access licence granted; and, not carrying out activities which represent a material risk to the MRA or MRASCo. In order to satisfy the conditions of the audit, organisations accessing ECOES will need to demonstrate the following: Registration as a Data Controller with the ICO; Information Security Management Systems to the standards of ISO27001; Appropriate controls over the use of ECOES data within the organisation; Appropriate processes regarding system and data access; and Appropriate training for users, including admin users being aware of criteria for access to, and use of ECOES in relation to their organisation 2. Initially, organisations will be requested to provide evidence of the above to the CAS. The scope of any resultant on-site audit will be risk-based taking the evidence provided into consideration. Once the audit has been completed, all observations and findings will be reported to MEC along with risk-based recommendations for any remedial actions required. MEC will then approve or suspend access based on any findings Access provided Once MEC has approved the audit results, access to the live system or data reports agreed will be granted. 2 It is intended that all Master Administration Users will be able to receive training via one-day seminars to be held by Gemserv from time-to-time.
5 3. On-going use of ECOES 3.1 Help and Support The CAS provides a helpdesk service for all ECOES users, including third-parties who are receiving regular reports. This helpdesk is available during normal office hours and can be contact via telephone on or at CAS@Gemserv.com. 3.2 Monitoring The CAS monitors use of ECOES and the data therein; in particular volumes of searches made by users of the live service are checked along with checks to ensure that data are not being passed to other organisations or being utilised for purposes outside the stated reason for access. If any misuse if suspected, CAS will make a report to MEC who can withdraw access without notice in extreme cases. 3.3 Licence and Audit Licences for access to ECOES are generally renewable annually, and on renewal may be varied in regard to the access terms and/or costs In addition, an annual audit will be carried out at, with reasonable charges being made to the applicant for this.
Statement of the Basis of Charges for The Provision of Data Services provided by Western Power Distribution (West Midlands) plc April 2015
Statement of the Basis of Charges for The Provision of Data Services provided by Western Power Distribution (West Midlands) plc April 2015 Western Power Distribution (West Midlands) plc Registered in England
More informationINTERNAL AUDIT FINAL REPORT CNES FINANCE AND CORPORATE RESOURCES DEPARTMENT CLOUD IT SYSTEMS AND THE CRM SYSTEM OFFICIAL OFFICIAL
INTERNAL AUDIT FINAL REPORT CNES FINANCE AND CORPORATE RESOURCES DEPARTMENT CLOUD IT SYSTEMS AND THE CRM SYSTEM AUTHOR DISTRIBUTION David Beaton Director of Finance and Corporate Resources Internal Audit
More informationIf you are unclear about the implications of Auto Enrolment you will find our Guide to Auto Enrolment a good starting point.
The Pay Check Auto Enrolment Service A service designed for Pay Check clients who are looking for a first class pension solution that is simple to administer, cost effective and guarantees full compliance
More informationwww.consumerfocus.org.uk
The aim of this information is to help you understand how to change your energy supplier. It should all go smoothly, but it s a great help if you can provide accurate information to your new supplier,
More informationMAP06/07 End-to-End Process Diagram (E2E) Change Proposal Form
MAP06/07 End-to-End Process Diagram (E2E) Change Proposal Form E2E CP No (assigned by Gemserv Change Coordination): E2E CP20052 Version: Version 1.0 E2E Version Version 10 Originator: Sarah Dean Date Raised:
More informationHigher audit threshold for charities
Higher audit threshold for charities In March 2015, the government announced changes to charity law that allow more charities to become audit exempt. The changes apply to financial years ending on or after
More informationtechnical factsheet 175
technical factsheet 175 Guidance on audit exemption for companies and LLPs CONTENTS 1. Introduction 1 2. Articles of association 1 3. Members right to require audit 2 4. Non-group companies and LLPs 2
More informationDEBT COLLECTION COMPLAINT FORM FOR USE BY ADVICE AGENCIES AND OTHER THIRD PARTY ORGANISATIONS
In July 2003 we issued guidance on debt collection practices that we viewed as unfair. A copy of the OFT's Debt Collection Guidance can be downloaded from the OFT's website at www.oft.gov.uk. We would
More informationDo you need a credit licence? An introduction to consumer credit licensing
Do you need a credit licence? An introduction to consumer credit licensing July 2008 Do you need a credit licence? To comply with the requirements of the Consumer Credit Act 1974, you must have a credit
More informationStandard conditions of electricity supply licence
Gas and Electricity Markets Authority ELECTRICITY ACT 1989 Standard conditions of electricity supply licence SECTION A: STANDARD CONDITIONS FOR ALL SUPPLIERS Standard conditions 1 to 6: General arrangements
More informationDoing Business with Serco - A Suppliers Guide
Doing Business with Serco - A Suppliers Guide We recognise the value our suppliers bring to Serco and we want to make it simple to do business with us. This guide will help you understand how to comply
More informationDATED 1 JUNE 1998. The DISTRIBUTION BUSINESSes as named herein. - and - The SUPPLIERs as named herein. - and - Elexon Limited (as the BSC Agent)
DATED 1 JUNE 1998 The DISTRIBUTION BUSINESSes as named herein - and - The SUPPLIERs as named herein - and - Elexon Limited (as the BSC Agent) - and - MRA Service Company Limited MASTER REGISTRATION AGREEMENT
More informationNational Institute for Health Research Coordinated System for gaining NHS Permission (NIHR CSP)
National Institute for Health Research Coordinated System for gaining NHS Permission (NIHR CSP) Operating Manual Please check the CRN Website for the latest version. Version: 6.0 Status: Consultation in
More informationEuropean Code of Conduct on Data Centre Energy Efficiency
EUROPEAN COMMISSION DIRECTORATE-GENERAL JRC JOINT RESEARCH CENTRE Institute for Energy Renewable Energies Unit European Code of Conduct on Data Centre Energy Efficiency Introductory guide for applicants
More informationROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DIRECT END USER LICENCE
ROYAL MAIL GROUP ADDRESS MANAGEMENT UNIT PAF DIRECT END USER LICENCE Introduction This licence permits the use of PAF Data by an end user. Details of other licences available for the use of PAF Data can
More informationGuidance to the Air Ambulance Charities Grant Scheme. A grant to cover the VAT costs on aviation fuel 2014 15
Guidance to the Air Ambulance Charities Grant Scheme A grant to cover the VAT costs on aviation fuel 2014 15 March 2015 Title: Guidance to the air ambulance charities grant scheme Author: Finance & NHS
More informationRecruitment Sector. Consultation on prohibiting employment agencies and employment businesses from advertising jobs exclusively in other EEA countries
Recruitment Sector Consultation on prohibiting employment agencies and employment businesses from advertising jobs exclusively in other EEA countries JULY 2014 Contents Contents... 2 Prohibiting employment
More informationTHE CLAIMS MANAGEMENT CODE ( the Code )
THE CLAIMS MANAGEMENT CODE ( the Code ) CONTENTS 1 Introduction 2 Principles 3 Publishing the Code 4 Training and Competence 5 Advertising, Marketing and Promotional Activities 6 Charges 7 Information
More informationStandard conditions of the Electricity Distribution Licence
Gas and Electricity Markets Authority ELECTRICITY ACT 1989 Standard conditions of the Electricity Distribution Licence Statutory Consultation: 29 April 2008 SECTION A: STANDARD CONDITIONS FOR ALL ELECTRICITY
More informationEXPLANATORY MEMORANDUM TO THE DEBT RELIEF ORDERS (DESIGNATION OF COMPETENT AUTHORITIES) (AMENDMENT) REGULATIONS 2009. 2009 No.
EXPLANATORY MEMORANDUM TO THE DEBT RELIEF ORDERS (DESIGNATION OF COMPETENT AUTHORITIES) (AMENDMENT) REGULATIONS 2009 2009 No. 1553 1. This explanatory memorandum has been prepared by the Department for
More informationPUBLIC FINANCE MANAGEMENT ACT NO. 1 OF 1999
PUBLIC FINANCE MANAGEMENT ACT NO. 1 OF 1999 as amended by Public Finance Management Amendment Act, No. 29 of 1999 ACT To regulate financial management in the national government and provincial governments;
More informationStandard conditions of the Electricity Distribution Licence
Gas and Electricity Markets Authority ELECTRICITY ACT 1989 Standard conditions of the Electricity Distribution Licence Standard conditions of the Electricity Distribution Licence 30 October 2015 SECTION
More informationCorporate Legal Alert
Corporate Legal Alert Trading disclosures for companies: more new rules On 1 October 2008, UK companies will be subject to revised trading disclosure requirements under the Companies Act 2006 and the Companies
More informationCOLLECTIVE INVESTMENT LAW DIFC LAW No. 2 of 2010
---------------------------------------------------------------------------------------------- COLLECTIVE INVESTMENT LAW DIFC LAW No. 2 of 2010 ----------------------------------------------------------------------------------------------
More informationWP133 - EMR Metering Disputes Resolution Procedure
PUBLIC WP133 - EMR Metering Disputes Resolution Procedure EMRS Working Practice EMR Settlement Limited Version 1.0 20 October 2015 WP133 - EMR METERING DISPUTES RESOLUTION PROCEDURE CONTENTS 1. INTRODUCTION...
More informationHERTSMERE BOROUGH COUNCIL
HERTSMERE BOROUGH COUNCIL DATA PROTECTION POLICY October 2007 1 1. Introduction Hertsmere Borough Council ( the Council ) is fully committed to compliance with the requirements of the Data Protection Act
More informationBecoming Gas Safe Registered
Becoming Gas Safe Registered all businesses and engineers that undertake gas work must be registered with Gas Safe Register. BECOMING REGISTERED WITH GAS SAFE REGISTER IS EASY AND FAST. The gas registration
More information1.2. You should read these terms and conditions carefully before signing the Application Form.
Clearing House Terms and Conditions (as at 30 May 2012) 1. Status of these Terms and Conditions 1.1. These terms and conditions and the Application Form are intended to describe the manner and extent to
More information3.6. Please also note, unless your policy confirms otherwise, the rights under your policy may only be pursued in an English court.
Terms of business agreement - commercial customers M & N Insurance Service Limited Authorised and regulated by the Financial Conduct Authority No: 305837. Registered Office: 248 Hendon Way London NW4 3NL
More informationWe/us/E.ON E.ON Energy Solutions Limited, our agents and companies within the E.ON UK plc group.
E.ON EnergyOnline Terms and Conditions Please read these terms carefully 1 Definitions We/us/E.ON E.ON Energy Solutions Limited, our agents and companies within the E.ON UK plc group. You/your - the person
More informationfirst direct credit card terms
first direct credit card terms 1 Definitions These are the definitions used in this Agreement: : a transfer to the Account of an amount you owe to another lender (who is not a member of the HSBC Group)
More informationGetting Connected. A guide to how to apply for a New Connection to the Network
Getting Connected A guide to how to apply for a New Connection to the Network About Us SP Energy Networks is part of the ScottishPower Group of companies. We provide power on behalf of supply companies
More informationGood Energy Feed-in Tariff sign up form
For internal use only For use 15/01/16 onwards Gen D Good Energy Feed-in Tariff sign up form We know Britain can build a renewable energy future, and small-scale generation is vital to achieving this.
More informationGiving us a meter reading when we begin supplying you is important. This reading lets us bill you accurately from the start.
Your contract will fixed be for either 12 or 24 months, depending on the contract length you sign up to, which means the standing charge and the price you pay for each unit of electricity you use will
More information1. Trustees annual report
1. Trustees annual report Accounting and reporting by charities Overview and the purpose of the trustees annual report 1.1. The primary purpose of the trustees annual report (the report) is to ensure that
More informationSwitching your current account to Nationwide
Switching your current account to Nationwide Switch your current account to Nationwide in just 7 working days We understand that choosing to switch your current account can be a big decision and with so
More informationLittle Marlow Parish Council Registration Number for ICO Z3112320
Data Protection Policy Little Marlow Parish Council Registration Number for ICO Z3112320 Adopted 2012 Reviewed 23 rd February 2016 Introduction The Parish Council is fully committed to compliance with
More informationDATA Protection Act - A Review of Version 7
DATA PROTECTION ACT POLICY Version 7.0 Document owner Director ICT Document author and enquiry point Alison Moss, IT Security & Access Manager Date of document June 2010 Version 7.0 Document classification
More informationQUOTATION AND TENDER PROCESS
QUOTATION AND TENDER PROCESS Introduction The quotation and tender processes are both used to obtain written offers from suppliers for the supply of goods and services. The quotation process is normally
More informationQUALITY SYSTEM REQUIREMENTS FOR PHARMACEUTICAL INSPECTORATES
PHARMACEUTICAL INSPECTION CONVENTION PHARMACEUTICAL INSPECTION CO-OPERATION SCHEME PI 002-3 25 September 2007 RECOMMENDATION ON QUALITY SYSTEM REQUIREMENTS FOR PHARMACEUTICAL INSPECTORATES PIC/S September
More informationCP14 ISSUE 5 DATED 1 st OCTOBER 2015 BINDT Audit Procedure Conformity Assessment and Certification/Verification of Management Systems
Certification Services Division Newton Building, St George s Avenue Northampton, NN2 6JB United Kingdom Tel: +44(0)1604-893-811. Fax: +44(0)1604-893-868. E-mail: pcn@bindt.org CP14 ISSUE 5 DATED 1 st OCTOBER
More informationPart 1 National Treasury
PUBLIC FINANCE MANAGEMENT ACT 1 OF 1999 [ASSENTED TO 2 MARCH 1999] [DATE OF COMMENCEMENT: 1 APRIL 2000] (Unless otherwise indicated) (English text signed by the President) as amended by Public Finance
More informationHOME INDEMNITY INSURANCE - WESTERN AUSTRALIA POLICY WORDING
POLICY WORDING HOME INDEMNITY INSURANCE - WESTERN AUSTRALIA GLA RBUA HII WA 1115 Effective Date 01 November 2015 Welcome to the financial security provided by RBUA Home Indemnity Insurance - Western Australia
More informationRIBA Chartered Practice. Accreditation Criteria and Standards Standards and Enforcement Procedures
RIBA Chartered Practice Accreditation Criteria and Standards Standards and Enforcement Procedures Updated June 2012 0 Accreditation Criteria and Standards In order to qualify as an RIBA Chartered Practice,
More informationCommercial Mortgage Initial Data Capture Form. (Non regulated business only)
Aldermore 1st Floor, Block B Western House Lynch Wood PETERBOROUGH PE2 6FZ t 01733 404500 f 0800 0664429 e info@aldermore.co.uk w aldermore.co.uk Commercial Mortgage Initial Data Capture Form. (Non regulated
More informationAccess Control Policy
Version 3.0 This policy maybe updated at anytime (without notice) to ensure changes to the HSE s organisation structure and/or business practices are properly reflected in the policy. Please ensure you
More informationEmployee Payroll Deduction Scheme. Protocol for direct deductions from wages between. [ ] ( the Credit Union ) and
Employee Payroll Deduction Scheme Protocol for direct deductions from wages between [ ] ( the Credit Union ) and Cumbria County Council of the Courts, English Street, Carlisle, CA3 8LZ ( the Council )
More informationFAIS NEWSLETTER. Background to Newsletter. Inside this issue: Financial Services Board 1/31/2013 Volume 14
FAIS NEWSLETTER Financial Services Board 1/31/2013 Volume 14 Background to Newsletter As explained in Volume 13 of the FAIS newsletter, during November 2012 the FAIS Division conducted an industry survey
More informationImplementation and Customer Services ( ICS") Installation Services Standard Terms and Conditions of Supply. (Effective September 2013)
Implementation and Customer Services ( ICS") Installation Services Standard Terms and Conditions of Supply 1. General (Effective September 2013) This web page content defines the standard terms and conditions
More informationCopyright, Language, and Version Notice The official language of this [Certification Protocol] is English. The current version of the [Certification
Copyright, Language, and Version Notice The official language of this [Certification Protocol] is English. The current version of the [Certification Protocol] is maintained on the Bonsucro website: www.bonsucro.com.
More informationConsultancy spending approval process: Initial guidance to NHS foundation trusts
Annex One Consultancy spending approval process: Initial guidance to NHS foundation trusts Summary 1. Monitor, the NHS Trust Development Authority (TDA) and NHS England are jointly implementing an approval
More informationAlign Technology. Data Protection Binding Corporate Rules Processor Policy. 2014 Align Technology, Inc. All rights reserved.
Align Technology Data Protection Binding Corporate Rules Processor Policy Confidential Contents INTRODUCTION TO THIS POLICY 3 PART I: BACKGROUND AND ACTIONS 4 PART II: PROCESSOR OBLIGATIONS 6 PART III:
More informationInvestment firms, asset management companies and AIF managers: ICAAP overall capital needs
Finanstilsynet's circular 9/2015 Appendix 1D Investment firms, asset management companies and AIF managers: ICAAP overall capital needs This form is to be completed by: 1) investment firms, asset management
More informationYour guide to registering with OFTEC. Guide to registration
Your guide to registering with OFTEC Guide to registration 2 Contents Page No. Benefits of OFTEC registration...4 About OFTEC...5 Funding...7 How to contact OFTEC...7 Categories of registration available...8
More informationPUBLIC FINANCE MANAGEMENT ACT NO. 1 OF 1999
PUBLIC FINANCE MANAGEMENT ACT NO. 1 OF 1999 [ASSENTED TO 2 MARCH, 1999] [DATE OF COMMENCEMENT: 1 APRIL, 2000] (Unless otherwise indicated) (English text signed by the President) NATIONAL TREASURY This
More informationaugust09 tpp 09-05 Internal Audit and Risk Management Policy for the NSW Public Sector OFFICE OF FINANCIAL MANAGEMENT Policy & Guidelines Paper
august09 09-05 Internal Audit and Risk Management Policy for the NSW Public Sector OFFICE OF FINANCIAL MANAGEMENT Policy & Guidelines Paper Preface Corporate governance - which refers broadly to the processes
More informationEXPLANATORY MEMORANDUM TO THE UNIVERSAL CREDIT (CONSEQUENTIAL, SUPPLEMENTARY, INCIDENTAL AND MISCELLANEOUS PROVISIONS) REGULATIONS 2013. 2013 No.
EXPLANATORY MEMORANDUM TO THE UNIVERSAL CREDIT (CONSEQUENTIAL, SUPPLEMENTARY, INCIDENTAL AND MISCELLANEOUS PROVISIONS) REGULATIONS 2013 2013 No. 630 1. This explanatory memorandum has been prepared by
More informationThe new service includes major improvements to the following areas:
Background In February 2012 the Department of Health awarded the new NHS Jobs contract to Methods Consulting Ltd. Methods' main sub-contractors are Evenbase Recruitment Ltd (formerly known as Jobsite)
More informationRevised Code of Practice for Disclosure and Barring Service Registered Persons. November 2015
Revised Code of Practice for Disclosure and Barring Service Registered Persons November 2015 Revised Code of Practice for Disclosure and Barring Service Registered Persons Presented to Parliament pursuant
More informationScheme Document. How could it be used to assess a multi-tenanted asset?
Page: 1 of 21 1 DOCUMENT DETAILS Scope To formalise BREEAM In-Use operating procedures between BRE Global Ltd, BREEAM In- Use Clients and BREEAM In-Use Auditors. This document is applicable to UK and International
More informationEND-USER REMOTE SUPPORT AND HELPDESK SERVICES SERVICE DEFINITION
END-USER REMOTE SUPPORT AND HELPDESK SERVICES Complete IT Support for Business Westgate IT End-User Remote Support and Helpdesk Services: Service Definition Service Name End-User Remote Support and Helpdesk
More informationProcedure The notice will formally request the termination of the Legacy Services.
C. Legacy Internet Resources 1. Termination of the Legacy Services This Section describes the reasons for the termination of: The Legacy Services the RIPE NCC provides to a Member pursuant to the Terms
More informationCurrent Account Switching Services. Welcome to Bank of Ireland UK
Current Account Switching Services Welcome to Bank of Ireland UK 2 Contents Introduction 3 Current Account Switch Service The benefits 4 The guarantee provides 4 You can use the Current Account Switch
More informationSPECIAL CONDITIONS FOR THE UPGRADE OF EXISTING MICROSOFT EXCHANGE SERVER 2003 TO MICROSOFT EXCHANGE SERVER 2010
SPECIAL CONDITIONS FOR THE UPGRADE OF EXISTING MICROSOFT EXCHANGE SERVER 2003 TO MICROSOFT EXCHANGE SERVER 2010 1.0 Scope of Tender These specifications and conditions detail the basic requirements for
More informationDocument Owner: Brian Power Version: 5. Approved by: Council Approval Date: 09/07/2015
Document Title: Council Rules for pre-hospital emergency care service providers who apply for approval for implementation of Clinical Practice Guidelines (CPGs) Document Number: POL003 Document Owner:
More informationTERMS & CONDITIONS (2015) COMPLETE WEBSITE WORKS
TERMS & CONDITIONS (2015) COMPLETE WEBSITE WORKS 1. DEFINITIONS i. www.completewebsiteworks.co.uk is wholly owned by Complete Website Works Ltd. and offers services on the World Wide Web as an online trading
More informationCustomer Service Charter Guidelines
Customer Service Charter Guidelines August 2006 Customer Service Charter Guidelines August 2006 1 Contents 1 What are the Customer Service Charter Guidelines? 2 2 What is a Customer Service Charter? 2
More informationEnergy Act 2011 CHAPTER 1 CONTENTS PART 1 ENERGY EFFICIENCY GREEN DEAL
Energy Act 2011 CHAPTER 16 CONTENTS PART 1 ENERGY EFFICIENCY CHAPTER 1 GREEN DEAL Introductory 1 Green deal plans 2 Green deal plans: supplementary 3 Framework regulations Green deal plan 4 Assessment
More information1. Introduction. The laws of any jurisdiction other than England & Wales Taxes or duties Financial investment.
1. Introduction 1.1 This document, together with our Engagement Letter, explains the basis upon which we work for you. These two documents constitute the contract between you and The Law House. In the
More informationEnergy Act 2013 CHAPTER 32. Explanatory Notes have been produced to assist in the understanding of this Act and are available separately
Energy Act 2013 CHAPTER 32 Explanatory Notes have been produced to assist in the understanding of this Act and are available separately Energy Act 2013 CHAPTER 32 CONTENTS PART 1 DECARBONISATION 1 Decarbonisation
More informationRIPE Database Terms and Conditions
RIPE Database Terms and Conditions The RIPE NCC shall make the RIPE Database publicly accessible under these RIPE Database Terms and Conditions (hereinafter: the Terms and Conditions ). The Terms and Conditions
More informationEnd-User Remote Support and Helpdesk Services
End-User Remote Support and Helpdesk Services A single contact point for support needs G-Cloud 5 Service Definition CONTENTS Overview of Service... 2 Contacting the Service Desk... 3 Management Reports...
More informationUK-London: IT services: consulting, software development, Internet and support 2011/S 165-273114 CONTRACT NOTICE. Services
1/6 This notice in TED website: http://ted.europa.eu/udl?uri=ted:notice:273114-2011:text:en:html UK-London: IT services: consulting, software development, Internet and support 2011/S 165-273114 CONTRACT
More informationMortgage LOAN TERMS.
Mortgage LOAN TERMS. 2011 These financial and other terms are part of the legal arrangements of your loan with the mortgage deed/standard security, your Offer and the Mortgage Conditions. Please note that
More informationRecords Retention and Disposal Schedule. Property Management
Records Retention and Disposal Schedule Property Management Version control Version Author Policy Approved By Approval Date Publication Date Review Due V 1.0 Information Governance Unit Philip Jones, Head
More informationPRIVACY POLICY. comply with the Australian Privacy Principles ("APPs"); ensure that we manage your personal information openly and transparently;
PRIVACY POLICY Our Privacy Commitment Glo Light Pty Ltd A.C.N. 099 730 177 trading as "Lighting Partners Australia of 16 Palmer Parade, Cremorne, Victoria 3121, ( LPA ) is committed to managing your personal
More informationApplication for a Scrap Metal Licence
Application for a Scrap Metal Licence SECTION 1. TYPE OF APPLICATION (For all applicants) Please indicate the type of licence you are applying for (please tick): A site licence A collector s licence Are
More informationSUPPLEMENTARY INTERNAL RULES IMPLEMENTING REGULATION (EC) N 45/2001 IN RELATION TO THE DATA PROTECTION OFFICER
SUPPLEMENTARY INTERNAL RULES IMPLEMENTING REGULATION (EC) N 45/2001 IN RELATION TO THE DATA PROTECTION OFFICER 10 September 2009 page 1 / 8 SUPPLEMENTARY INTERNAL RULES IMPLEMENTING REGULATION (EC) N 45/2001
More informationConsumer Code. for Home Builders. This document contains the Rules that govern the behaviour of Home Builders and Home Warranty Bodies
Consumer Code for Home Builders This document contains the Rules that govern the behaviour of Home Builders and Home Warranty Bodies First Edition January 2010 Contents Meaning of words... 3 Introduction...
More informationImportant Information. Key Features of the Life Insurance Policy within the Prudential Individual Savings Account (ISA)
Important Information Key Features of the Life Insurance Policy within the Prudential Individual Savings Account (ISA) The Financial Conduct Authority is a financial services regulator. It requires us,
More informationPERSONAL INSOLVENCY PRACTITIONERS INFORMATION
PERSONAL INSOLVENCY PRACTITIONERS INFORMATION THIS DOCUMENT IS IN DRAFT FORM AND IS PUBLISHED BY THE INSOLVENCY SERVICE OF IRELAND TO INDICATE THE NATURE OF THE REGULATIONS THAT MAY APPLY TO PERSONAL INSOLVENCY
More informationVictorian Training Guarantee Compliance Framework
Victorian Training Guarantee Compliance Framework Published by the Communications Division for Higher Education and Skills Group Department of Education and Early Childhood Development Melbourne October
More informationDEPARTMENT OF ENERGY AND CLIMATE CHANGE. GREEN DEAL CODE OF PRACTICE (Version 4)
DEPARTMENT OF ENERGY AND CLIMATE CHANGE GREEN DEAL CODE OF PRACTICE (Version 4) 23 June 2014 DEPARTMENT OF ENERGY AND CLIMATE CHANGE GREEN DEAL CODE OF PRACTICE (Version 4) This Code of Practice was laid
More informationWe are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands.
The Prep handbook We are the nursing and midwifery regulator for England, Wales, Scotland, Northern Ireland and the Islands. We exist to safeguard the health and wellbeing of the public. We set standards
More informationIdentity Cards Act 2006
Identity Cards Act 2006 CHAPTER 15 Explanatory Notes have been produced to assist in the understanding of this Act and are available separately 6 50 Identity Cards Act 2006 CHAPTER 15 CONTENTS Registration
More informationInsurance Prudential Rules. ICR Intermediary Conduct. Non-Bank Financial Institutions Regulatory Authority
Insurance Prudential Rules Intermediary Conduct Non-Bank Financial Institutions Regulatory Authority January 2014 Contents 1. Introduction... 3 1.1. Insurance Prudential Rules... 3 1.2. Purpose... 3 2.
More informationFair Trading will aim to make a decision on your application within 6 weeks after receiving all relevant information from you and other agencies.
Application No. OFFICE USE ONLY Form PL-21 ABN 81 913 830 179 Property, Stock and Business Agents Act 2002 Application for a CERTIFICATE OF REGISTRATION FEE: $129.00 - applicable from 1 July 2015 to 30
More informationPersonal searches of the local land charges register and other records held by local authorities
Personal searches of the local land charges register and other records held by local authorities Good practice guidance for local authorities and personal searchers Personal searches of the local land
More informationCard Conditions MasterCard Corporate Virtual
These card conditions apply to both the company and the user. The company is responsible for ensuring that the user knows and complies with the conditions. Definitions Business day: A weekday. Saturdays,
More informationDATA PROTECTION POLICY
DATA PROTECTION POLICY Version 1.3 April 2014 Contents 1 POLICY STATEMENT...2 2 PURPOSE....2 3 LEGAL CONTEXT AND DEFINITIONS...2 3.1 Data Protection Act 1998...2 3.2 Other related legislation.....4 3.3
More informationMalpractice and Maladministration Policy
Malpractice and Maladministration Policy This document is copyright under the Berne Convention. All rights are reserved. Apart from any fair dealing for the purposes of private study, research, criticism
More informationApplication Form for a Business Radio Light Licence
Ofcom application form OfW432 Application Form for a Business Radio Light Licence www.ofcom.org.uk 1. Please note that applicants are encouraged to register and apply for their licences via the Ofcom website
More informationOSCr. References to Charitable Status. A Guide to the Charities References in Documents (Scotland) Regulations 2007 (as amended)
OSCr Office of the Scottish Charity Regulator References to Charitable Status A Guide to the Charities References in Documents (Scotland) Regulations 2007 (as amended) References to Charitable Status A
More informationTerms and Conditions for the Registration of Domain Names
Terms and Conditions for the Registration of Domain Names WARNING: by registering a domain name within the.uk Top Level Domain (a Domain Name ), you enter into a contract of registration with Nominet UK
More informationDATA PROTECTION CORPORATE POLICY
DATA PROTECTION CORPORATE POLICY Information Management V1.1 03 July 2012 Not protectively marked This policy must be complied with fully by all Members, Officers Agents and Contractors of Plymouth City
More informationDraft guidance for registered pharmacies providing internet and distance sale, supply or service provision
Draft guidance for registered pharmacies providing internet and distance sale, supply or service provision September 2014 1 The General Pharmaceutical Council is the regulator for pharmacists, pharmacy
More informationElectronic Documents Law
Disclaimer: The English language text below is provided by the Translation and Terminology Centre for information only; it confers no rights and imposes no obligations separate from those conferred or
More informationINTRODUCTION 1. Janet(UK) agrees to provide to the Customer the JVCRS subject to these Terms.
Terms and Conditions for use of the Janet Videoconferencing Recording Service ( Terms ) Reference: CONREF/LA/xxxx INTRODUCTION 1. Janet(UK) agrees to provide to the Customer the JVCRS subject to these
More informationOur Services for Partners
Our Services for Partners ElectraLink as the central body providing the infrastructure for the British retail electricity industry can provide unique services to support Partner s projects with utility
More information