Smart Asset Management Services

Transcription

1 GE Healthcare Life Sciences Smart Asset Management Services Share our breadth of experience

2 Share our breadth of A solid foundation to build on The biotech and pharmaceutical industries face major challenges to optimize R&D costs and move new drugs to market faster. Patent expiration for drugs, dwindling pipelines, a shift to biologicals with increased R&D costs, and shrinking margins due to pricing pressures are the key factors driving companies to rethink their overall strategies. There is a clear and growing need within the pharmaceutical industry to simplify operating models. More than ever, mergers and acquisitions continue to drive fragmented systems and processes, as companies increasingly look to outsource as a complementary strategy. These partnerships will help reduce operating costs and improve productivity, drive consistent quality, and supporting knowledge-based business decisions. As a service provider, Life Sciences Services has fully aligned itself to this transformation in the industry by developing comprehensive outsourcing solutions backed by lean strategies that help customers achieve increased efficiency and improved profitability. Biotech and pharmaceutical companies need to form more strategic partnerships with suppliers that deliver valueadded products and services across their business. Only by providing robust and resilient solutions can we deliver what our customers need today and will demand well into the future. 2

3 experience The Power of GE and our Network Multivendor Life Cycle Asset Management Lab Optimization Solutions Lab Asset Management Assessments Pre-purchase Planning Strategic Partners Change Management Install & Move GE Finance Solutions Process Optimization Asset Intelligence Solutions Asset Management & Maintenance Redeployment & Disposition GE Energy & Water GE Fleet Services Smart Asset Management Services that drive efficiency Over a period of 15 years, GE Healthcare has designed a business optimization process for asset management in both the laboratory and healthcare environments. Smart Asset Management Services (SAMS) was developed in response to the demands of a changing marketplace. SAMS is a modular, scalable service that enables consolidation of multivendor service support for lab assets, provides insights into asset utilization, and supports process optimization. Lab Optimization Solutions support customers in the drive to asset management optimization by providing tools and analytics that enable smart decision-making, from service model optimization to CAPEX reduction via intelligent utilization. Life Cycle Asset Management goes beyond conventional maintenance for all lab equipment, regardless of manufacturer, by ensuring a predictable total cost of ownership per asset and providing powerful metrics and analytics, as well as an accurate evaluation of projected service costs and the level of service needed. GE and Partner Solutions. Our goal is to help our customers businesses thrive and grow. By leveraging our wealth of experience, business acumen, technical expertise and best practices gleaned from the broad spectrum of GE industries and other collaborations, we are able to provide a solid foundation on which to build a dynamic, long-term relationship. 3

4 Lab optimization solutions Future-proofing your business The current transformation in R&D demands an optimized lab environment in which people, assets, and research processes and development methods interact seamlessly. The ultimate goal is to achieve maximum efficiency with minimum waste through integration and optimization of these components. GE Healthcare developed Lab Optimization Solutions to provide our customers with the data, tools, and resources they need for informed decisionmaking, thereby creating the lab-of-the-future. With a clear understanding of your what assets, where they are located, and whether they are utilized at the capacity your organization demands, you can truly drive OPEX and CAPEX optimization, and enhance the productivity of your lab. Our solutions encompass: Lab Asset Management Assessments (LAMA) A consultative solution that analyzes your current asset management program and provides recommendations for optimization based on data and benchmarks to aid decision-making. Change Management The tools, methods, and knowledge you need to drive transformational change within your organization with minimal disruption. Change Management drives accountability and strong leadership at the right pace for your business. Process Optimization Expert project consultants drive process optimization in your lab environment by implementing our Lean and Six Sigma methodologies, help you improve asset management, and streamline asset management processes. Asset Intelligence Solutions Strategies to facilitate informed decision-making on capital purchases, improve asset productivity and reduce maintenance costs through performance-based maintenance savings. 4

5 Make the right move Laboratory Asset Management Assessment (LAMA) A change of service model is a huge step for any company, and one that requires accurate data to enable informed decision-making. By generating a multi-faceted analysis of your business, we can formulate the optimal strategy for your organization, enabling executive decision-makers to drive change in a robust and sustainable manner. This low-risk strategy is based on a detailed overview that allows us to tailor a model to the specific needs of your organization and is fast and easy to implement. The first step in the transition to optimized life cycle asset management is a LAMA assessment a consultative process that utilizes the power of data to develop a pro-active gap analysis that compares the existing service model to a fully optimized laboratory service program. LAMA: Assesses your sites in terms of current expenditure, asset inventory, and service quality Eliminates personal bias and skewed perception by delivering purely factual data Provides an actionable evaluation of your laboratory asset management program to achieve optimal results Compares your program with industry benchmarks and best practices Makes recommendations based on gathered data that can inform the next phase Identifies potential hard and soft savings LAMA was an invaluable exercise. It would have been impossible for our organization to conduct this analysis internally, especially in this timeframe. LAMA helped us articulate the business case to senior leadership on how best to optimize the current service model. The report presented findings clearly and provided us with the information needed to take that next step. This assessment was well worth the investment. Senior Director, Operational Excellence Large Biotech, US 5

6 Multivendor Life Cycle Global service solutions for your laboratory equipment, regardless of manufacturer Life Cycle Asset Management (LCAM) goes far beyond conventional multivendor equipment maintenance and repair, to provide a comprehensive life cycle asset management portfolio that improves productivity and reduces costs, regardless of manufacturer. In addition to providing true transparency, this flexible, modular program generates information and knowledge that aid decisionmaking and facilitates smart CAPEX control. LCAM minimizes complexity by creating a single point-ofcontact that not only serves to reduce your purchase, installation, and service costs, but also shortens response times and enhances regulatory compliance. The various modules are implemented in a targeted approach that enables strategic decisions to be made with a minimum of risk, producing a complete solution that streamlines the entire life cycle, from start to finish. Pre-purchase planning Asset value reporting with AssetPlus Future capital predictions Equipment leasing and sales options, irrespective of manufacturer Financial options for venture and growth capital Provides financial options and analytics for better CAPEX control Redeployment and disposal Transparent storage Asset disposition (sell or redeploy to other sites) Information on the value of your under-utilized or obsolete assets Unlocks hidden capital from your obsolete or under-utilized assets 6

7 Asset Management These days, productivity is everything in our business. Knowing that our scientists were losing valuable time due to service-related issues wasn t helping. We looked at ways we could consolidate by purchasing from fewer suppliers. GE Healthcare was the only company that was happy to manage everything, regardless of the OEM, with an unbeatable flexibility that allows our teams to focus on what they are best at. Director of Operations, Largest European Biotech Cluster, UK Installation, validation and relocation Perform full Installation and Operational Qualifications (IQ / OQ) Provide life cycle validation approach to meet regulatory compliance Perform equipment calibration Decommission, move, and recommission equipment Ensures enhanced regulatory compliance with turn-key lab relocation and validation solutions Maintenance and optimized utilization Preventive Maintenance (PM) and repair Asset locating and tracking Bar-coded, digitized inventory Customized service-level reviews Optimized equipment utilization Multivendor service solutions to drive asset optimization and utilization 7

8 Leveraging the power of GE The power of imagination Best practice at work Best partners In response to rapidly changing market dynamics, we identify and leverage best practices within GE and adapt them to our customers needs. This includes proven service models, as well as tools, technologies, and, of course, people. GE continually develops collaborations with some of the world s leading companies to increase its expertise base and to be able to provide customers with fully optimized, turnkey solutions. This helps drive supplier rationalization, achieve competitive pricing and improve overall efficiency. Powerful capabilities deliver future-proof support The power and reach of the GE global network gives you the safety and the knowledge that GE is a partner that will support every part of your business, providing robust and imaginative solutions today and well into the future. Today GE Healthcare technology will help doctors save nearly 3,000 lives. GE power generation equipment will help create a quarter of the world s electricity. Over 3.5 million passengers will fly on commercial jets powered by engines from GE and its partners. GE financial services will provide $1.85 billion credit to help companies grow and help people achieve their dreams. 8

9 Our people, processes and technologies Comprehensive capabilities for performance-driven support Our people One of the most powerful resources we offer is our people. Our comprehensive Equipment Support Cycle ensures that the skills sets our engineers provide are relevant and fully up-to-date so you can rely on the quality and accuracy of the service you receive. Our engineers are continuously trained to service equipment supplied by GE Healthcare and other manufacturers Our technical group develops training modules, service guides, application guides, parts channels and qualification Training courses are tracked and 21 CFR Part 11 compliant Our processes Our project managers receive multidisciplinary training and have the skills and focus to ensure that your projects are not only completed on time and within budget, but also fully achieve their intended purpose and drive change at the right pace. Continuous improvement achieved through our customer feedback process drives customer excellence Controlled implementation process ensures that the program is up-and-running from day one with stakeholders buy-in and support Our technologies Our Smart Service Technologies include our proprietary asset management software, AssetPlus. It enables accurate service trends and cost analysis for your assets and generates real-time data to guide overall program success and savings. In combination with AssetPlus, we have developed an integrated solution that automatically updates your ERP / EAM / ELN systems with relevant business data. Our novel tools and applications use leading mobile technologies, such as Apple platforms, to complement our suite of smart technologies, drive asset utilization and tracking of all your laboratory equipment, and boost your productivity. Our ultimate goal is to provide you with customized solutions across the board. Solutions that provide the seamless integration of our people, processes, and technologies that are essential for providing the standard of equipment support that today s pharma businesses demand. The GE Healthcare Life Sciences organization is ISO 9001:2008 certified on a global basis. 9

10 Bring big ideas to life Drive scientist s productivity By implementing an on-site asset management program, a large Japanese pharma business saved over 2,250 hours of hands-on time by its scientists. This not only generated financial savings but ultimately enabled the scientists to focus their efforts on drug development, which in turn improved staff morale. Do more with less Gaining an understanding of the overall asset portfolio which assets are used, where, and to what degree provides control over CAPEX and maximizes asset utilization, while allowing you to save on unnecessary capital expenditure and maintenance. GE`s proprietary technologies enable customers to monitor asset utilization and provide overall total cost of ownership (TCOO), aiding decision-making on future capital expenditures. Do things smarter Our extensive experience allows us to develop asset management solutions for complex operating models that include hundreds of vendors and thousands of equipment items. By bringing assets and operations sharply into focus, we can apply intelligent management programs and leading performance tools to help right-size operations, consolidate contracts, and achieve economies of scale that can maximize productivity and profitability. Improve decision-making with data-driven insights A major US biotech company experiencing rapid growth, which had no centralized strategy for tracking its assets and service costs, invested in an inventory and spend assessment. The data obtained during the process revealed a range of possibilities for cutting costs and increasing utilization and efficiency. Over 1 million US dollars in savings were identified, and the customer was able to implement the right program for its organization. 10

11 Trust us to think big for your solutions As one of the world s largest, multidisciplinary, multinational companies, GE has a broad spectrum of experience to draw on when it comes to optimizing business processes. Our people, processes, and technologies provide you with the data, analytics, and insights to make informed business decisions. Accurate data provide the foundation for improving scientist productivity and lay the groundwork for significant cost savings by serving as the foundation for informed decision-making. Now, with the services offered by GE Healthcare, we have moved towards the optimization of our investment in research equipment, and the efficient maintenance of these devices, and we have seen a significant change in the amount of time our research staff can spend on research activities. CMC Planning and Coordination Department Leading Japanese Biotech Staying competitive means implementing lean business processes and working with a partner that can guide and advise you through planning, implementation, and change management. GE is the trusted supplier that will help you meet the challenges of today and those of the future. Challenge us to make the difference to your business. 11

12 GE, imagination at work and GE monogram are trademarks of General Electric Company. AssetPlus is a trademark of GE Healthcare companies. All third party trademarks are the property of their respective owners General Electric Company All rights reserved. First published March All goods and services are sold subject to the terms and conditions of sale of the company within GE Healthcare which supplies them. A copy of these terms and conditions is available on request. Contact your local GE Healthcare representative for the most current information. GE Healthcare UK Limited Amersham Place Little Chalfont Buckinghamshire, HP7 9NA UK GE Healthcare Europe, GmbH Munzinger Strasse 5 D Freiburg Germany GE Healthcare Bio-Sciences AB Björkgatan Uppsala Sweden GE Healthcare Japan Corporation Sanken Bldg., , Hyakunincho Shinjuku-ku, Tokyo Japan For local office contact information visit: / contact GE Healthcare Bio-Sciences Corp. 800 Centennial Avenue Piscataway, NJ USA AA 03 / 2011