1 REQUEST FOR PROPOSAL FOR INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA RFP Issuance July 19, 2012 Proposals Due August 21, 2012 at 5:00 PM PST Issued by: The Housing Authority of the County of Marin 4020 Civic Center Drive San Rafael, CA 94903
2 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 1 of 8 I. INTRODUCTION The Housing Authority of the County of Marin ( MHA ) was organized in We are governed by a sevenmember Board of Commissioners, which includes two tenant commissioners. Our main purpose is to provide affordable housing to low and moderate income families, senior citizens and disabled individuals. We also provide self sufficiency programs. This Request for Proposal ( RFP ) seeks proposals from qualified firms or individuals who can provide a range of IT network monitoring and support services to MHA. While MHA prefers one individual or company to provide the full scope of services requested under this RFP, MHA will consider collaborative proposals from multiple firms or individuals, provided that one firm/individual serve as the lead for purposes of contracting and project management. Proposals are due to MHA no later than 5:00 PM PST, August 21, Please send proposals to using the subject: Information Technology Network Support Services Proposal. II. SCOPE A. Contractor must provide the following services (onsite and/or remotely): 1. Network system monitoring: Contractor shall monitor MHA s IT network to assure network availability during MHA s business hours. III. 2. IT Systems administration & maintenance: Contractor shall perform network administration and maintenance including establishing and enforcing protocols, performing setups, troubleshooting problems, administering print and periphery functions, assessing configurations, installing hardware and software or overseeing their installation, managing voic and phone trees, and supervising system backups. 3. Security and protection: of the entire system, including virus protection, control of access and maintenance of security codes, physical security of the network, disaster preparation and prevention, and maintenance of all backup systems. Contractor shall work with MHA staff to develop and maintain adequate security procedures and disaster plans. 4. Set up new desktops: for users, including installing software and printers. 5. Report IT system and user problems to vendors, as appropriate, maintaining logs and following through with vendors to ensure resolution. 6. Provide hands-on assistance and troubleshooting with PCs, telephone systems, etc. Make recommendations concerning improvements to the network system, possibilities for cost reduction and greater efficiencies. 7. Provide training to MHA staff. B. Service-level Expectation. MHA s IT Systems are identified as High (Priority 1), or Normal (Priority 2). MHA s service-level expectations (or SLE or Priority ) to be provided by the Contractor are based on the following priority ratings: 1. High Priority (Priority 1): One (1) hour phone response and two (2) hour onsite response during normal business hours. a. Applies to all Network Servers b. Internet Connectivity c. Request is identified as High Priority by MHA s representative 2. Normal Priority (Priority 2): All phone responses and support (onsite or otherwise) requests, two (2) hour phone response and two (2) business day onsite response during normal business hours. MHA S TECHNOLOGICAL INFRASTRUCTURE & ORGANIZATION A. Contractor shall be responsible for supporting the following MHA IT infrastructure (quantities are approx.):
3 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 2 of PCs (Note: MHA has an inventory of approx. 75) 2. 5 Laptops phone sets 4. Voice mail version is ATT series 200 boxes networked printers and 7 USB printers 6. 3 networked copiers 7. Desktop Operating systems: XP, Windows7 8. Server software: Windows SERVER 2000, bit and 32, 2008 std. 64bit SP wireless access points: Cisco 2000 and Cisco WRT546 G for legacy products. 10. Virus protection: Trend Micro Worry Free Business Software aka WFBS 6 SP3 Build is first scanned off site by Death2Spam. 11. Remote Access: MHA provides remote access via Sonic Wall SRA 2400 for outside professionals and GoToMyPC Corporate for staff. May use LogMeIn, PCAnywhere, Microsoft Remote Desktop and Terminal Services as needed. 12. Backup: Symantec Backup Exec 2010 V13 and Mozy Pro MHA Enterprise Software: VisualHomes Software, which is client-server based and is written in Visual FoxPro and.net. VisualHomes Security is administered using a combination of VisualHomes and Microsoft Active Directory. VAM Visual Account Mate V 7.5 for SQL is the accounting package used by MHA. MHA uses the Account Payable, General Ledger and Account Receivable VAM modules. B. MHA Locations & Personnel a. Although MHA does not expect the Contractor to have expertise with this software at the start of the work, it does expect the Contractor to develop a working knowledge of this software in order to assist with upgrades and troubleshooting. 1. Locations requiring IT support a. MHA Main Office, 4020 Civic Center Dr., San Rafael, CA There are approximately 40 employees at this location. This is where the IT network equipment is located. b. MHA Field Office, 429 Drake Ave., Marin City, CA. There are approximately 6 employees at this location. 2. Hours of Operation a. MHA is open to the public Monday to Thursday 8:00-4:30. MHA staff work Monday- Friday 8-5 with every other Friday off. MHA observes all Federal & State holidays.
4 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 3 of 8 IV. A. B. RFP INSTRUCTIONS Contact Information This RFP is being issued, as well as any addenda, by MHA. The contact person for MHA is: Ilya Filmus 4020 Civic Center Drive San Rafael, CA RFP Submission and Format By this RFP, MHA solicits proposals to be received by 5:00 pm (PST) August 21, 2012 in the form outlined below. Late submittals will not be accepted. 1) Proposals may be submitted by mail, hand-delivery or on or before the due date and time above. All proposals will become property of MHA. Submit Proposal to: Ilya Filmus 4020 Civic Center Drive San Rafael, CA ) Format of Response: a. Cover Letter. Provide a cover letter outlining the components of your proposal. b. Qualifications and Experience. Discuss respondent s experience in serving as a provider of technology consulting services. Identify the name(s) and title(s) of the individuals that will provide the services listed in the Scope of Work and describe their qualifications and experience. c. Work Processes. Please describe: 1) The tools used to monitor the network and respond to alerts 2) The process for managing requests for assistance e.g. trouble tickets 3) Describe the process and tools used to provide remote support. Describe how you would handle minor requests for assistance. 4) Describe the approach and timeframe to assess MHA s system and initiate the service. 5) Describe your ability to be onsite at MHA facilities with limited advance notice. d. References. Complete and attach the mandatory references form (Attachment 2, Contractor Information & Certifications). e. Subcontractors. Complete Attachment 2 if this proposal is a collaboration of more than one individual or company. This is mandatory only if you expect to subcontract with another provider for some services. Describe the relevant qualifications and experience for each individual who will be completing each specific scope of work element and also describe how the collaborators will work together to ensure seamless project management.
5 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 4 of 8 C. D. E. f. Cost. Please quote the following items of cost: 1) 2) 3) A fixed monthly fee for continuously monitoring MHA s IT Systems including recurring work such as log review. Please list all items that are included in this fee. Hourly rates for remote support of MHA s IT Systems (servers, PC, phones etc) during Normal Business Hours and After Hours. Hourly rates for onsite support of MHA s IT Systems during Normal Business Hours and After Hours. 4) Costs must be firm for the contract term and include all direct and indirect costs (e.g. expenses related to travel). All unspecified costs shall be borne by Proposer. g. Travel Expenses. MHA will NOT reimburse any expenses related to Contractor s transportation under the Contract (e.g. mileage, parking, etc.) for travel to MHA s offices. h. Required Forms: The following forms must be included with proposal. Failure to submit mandatory forms could result in rejection of the company s proposal. The following forms must be completed and submitted: RFP Terms and Conditions 1) Attachment 1: HUD Form 5369-c Certifications and Representations of Offerors 2) Attachment 2: Contractor Information & Certifications MHA reserves the right to select more than one respondent, to select respondent(s) for specific purposes or for any combination of specific purposes, and to defer the selection of any respondent(s) to a time of the MHA s choosing. Board and Staff Communications Under no circumstances may any MHA Board member or any staff member other than the contact specified above be contacted during this RFP process regarding this RFP by any entity or individual intending to submit a response to this RFP. Failure to comply with this request will result in disqualification. All questions should be in writing and directed to the individual identified above. Timetable If you have questions regarding this RFP, you must submit them in writing to no later than 5:00 PST on August 3, Responses to all appropriately submitted questions will be provided on or before August 9, The deadline for submissions in response to this Request for Proposals is 5:00 p.m. (PST), August 21, Telephone or fax responses will not be accepted for this RFP. ACTION DATE RFP Issued July 19, 2012 Due Date for Questions August 3, 2012 Responses to Questions Released August 9, 2012 RESPONSES DUE August 21, 2012 Evaluation Process/Possible Interviews (Week of) August 27, 2012 Board Approval & Contract Award September 2012
6 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 5 of 8 F. G. Release of Information Information submitted in response to this RFP will not be released by MHA during the proposal evaluation process or prior to a contract award. Proprietary Information If a respondent does not desire certain proprietary information in their response disclosed, the respondent is required to identify all propriety information in the response, which identification shall be submitted concurrently with the response. If the respondent fails to identify proprietary information, it agrees by submission of its response that those sections shall be deemed nonproprietary and may be made available upon public request after a contract award. H. MHA Reserves the Right to: 1. Request an interview with and additional information from respondents prior to final selection of a provider. 2. Consider information about a respondent in addition to the information submitted in the written response or interview. 3. Reject any and all responses and waive any irregularities. 4. Negotiate the fees proposed by the respondent. V. SELECTION CRITERIA VI. Proposals will be evaluated based on the selection factors listed below; the relative weight that each factor will receive in the evaluation is shown below. A. Selection Factors: 1. Qualification, Capacity, and Resources (30%): Proposer s capacity and resources to perform and provide the services described in this RFP, including demonstrated experience and success in providing similar services. 2. Plan, Methodology, Approach and Strategy (15%): The proposer s approach for the implementation and operation of the services outlined in this RFP and the portfolio of services offered. 3. Experience and qualifications of specific personnel to be assigned to perform the services (15%). 4. Proposed pricing, rates, fees and expenses (20%): Ongoing monthly costs and one-time expenses. 5. DBE / MBE / WBE (5%) 6. Section 3 (5%) 7. Overall references from other clients (10%). RFP REQUIREMENTS AND CONDITIONS A. Minimum Requirements This RFP sets forth the minimum requirements that all submissions shall meet. Failure to submit proposals in accordance with this request may render the proposal unacceptable. B. Cost of the Proposal Costs incurred by any proposer in the preparation of its response to the RFP are the responsibility of the proposer and will not be reimbursed by MHA. Proposers shall not include any such expenses as part of their proposals. C. Clarification to Proposals MHA reserves the right to obtain clarifications of any point in a company s proposal or to obtain additional information necessary to properly evaluate a particular proposal. Failure of a proposer to respond to such a request for additional information or clarification could result in rejection of the company s response or responses.
7 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 6 of 8 VII. D. Cancellation of the RFP MHA reserves the right to cancel this RFP at any time, for any reason, and without liability if cancellation is deemed to be in the best interest of MHA. The proposer assumes the sole risk and responsibility for all expenses connected with the preparation of its proposal. E. Collusion Proposer, by submitting a proposal, hereby certifies that no officer, agent, or employee of MHA has a pecuniary interest in this Proposal; that the Proposal is made in good faith without fraud, collusion, or connection of any kind with any other proposer; and that the proposer is competing solely in its own behalf without connection with, or obligation to any undisclosed person or company. F. MBE/WBE/DBE Please complete and submit Attachment 1: HUD Form 5369-c Certifications and Representations of Offerors and indicate if your firm is a Minority Business Enterprise, Women Business Enterprise, or Small Business Enterprise. You may include information about any programs or efforts to encourage participation by Minority, Women or Small Business Enterprises. G. Section 3 Section 3 of the Housing and Urban Development Act of 1968 requires Marin Housing Authority to direct a portion of its spending toward low-income persons living in the communities it serves. One way Marin Housing Authority (MHA) achieves this goal is by awarding contracts to businesses that have made a commitment to providing opportunities to low-income persons in Marin County. See Attachment 3, Section 3 Business Information Packet, for a detailed explanation of the Section 3 requirements. H. Disputes In case of any dispute as to the participation sought hereunder, or the interpretation of the provisions of the RFP, following dispute process shall apply: Protests (unless otherwise specified, the use of the term protest shall also include disputes and appeals) shall be submitted in writing, must contain the RFP number, must be delivered to the address listed in Section IV.A. of this RFP, and must be submitted according to the time requirements listed below. Solicitation: A solicitation issued by may be protested. The protest must be received by the person listed above before the bid or proposal submittal deadline, or it will not be considered. Award RFP: Any protest against the award of a contract based on an RFP must be received by the Contracting Officer no later than two full business days after the bid submittal deadline, or before award of the contract, whichever is earlier, or the protest will not be considered. Award RFP/RFQ: Any protest against the award of a contract based on an RFP or RFQ or appeal of a decision by MHA to reject a proposal, must be received by the Contracting Officer within three business days after notification to an unsuccessful proposer that they were not selected, or the protest will not be considered. Rejection of Bid: Any protest of a decision by MHA to reject a bid submitted in response to an RFP must be received by the Contracting Officer within two business days after being notified in writing of MHA s decision, or the appeal will not be considered. The decision of MHA regarding a protest shall be final and binding upon all parties. INSURANCE REQUIREMENTS A. Prior to award (but not as a part of the proposal submission) Contractor shall procure and maintain insurance limits no less than: 1. Commercial General Liability: $1,000,000; combined single limit bodily and property damage liability per occurrence.
8 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 7 of 8 VIII. 2. Comprehensive Automobile Liability: $1,000,000; combined single limit bodily and property damage liability per occurrence and aggregate Workers Compensation: statutory limits. Professional Liability (aka "Errors and Omissions") $1,000,000 for liability claims arising from or due to the negligence in the performance of professional services under the Contract. B. The insurance provided pursuant to this RFP shall be the primary insurance for any and all claims arising under or related to this contract. C. The above policies are required to be maintained in force until completion of the contract. MHA must be named as an additional insured and all subcontractors used in the performance of this contract to name MHA as an additional insured. D. Failure to provide proof of insurance or failure to maintain insurance as required in this bid, or by law; are grounds for immediate termination of the contract. In addition, the awarded bidder should be liable for all re-procurement costs and any other remedies under law. CONTRACT CONDITIONS A. Contract Term MHA anticipates that it will award contracts for a two (2) year term with the option, at MHA s sole discretion, of three (3) additional one-year option periods, for a maximum total of five (5) years. The Contract Price shall be firm for the initial two year term. B. HUD Terms and Conditions HUD General Conditions for Non-Construction Contracts (Attachment 4) must be part of the final Contract and shall govern the work. C. Americans with Disabilities Act Proposer must comply with all applicable requirements of federal and state civil rights law and rehabilitation statues. D. Law of the State of California The resulting contract will be entered into within the State of California and the law of said state, whether substantive or procedural, shall apply to the contract, and all statutory charter and ordinance provisions that is applicable to public contracts within the County of Marin and the State of California shall be followed with respect to the contract. E. Contract Terms and Final Selection The selected company will be expected to sign MHA s Contract Agreement, which will specify the term of service. If the selected applicant and the MHA cannot come to terms with respect to the contract, the MHA reserves the right to select the next most qualified applicant or to terminate this RFP and to re-issue a new RFP if no Proposer is acceptable to MHA. F. No Guarantee of Work This RFP and any contract awarded in connection with this RFP do not guarantee contractor any volume or duration of work. G. Debarment Statement By submitting a proposal in response to this RFP, respondent agrees that they, nor any partner, subcontractor or staff member is debarred, suspended, or otherwise prohibited from conducting business with any Federal, State or Local agency.
9 INFORMATION TECHNOLOGY NETWORK MAINTENANCE AND SUPPORT SERVICES RFP MHA Page 8 of 8 IX. RFP ATTACHMENTS Attachment 1: HUD Form 5369-C Certifications and Representations of Offerors Attachment 2: Contractor Information & Certifications Attachment 3: Section 3 Business Information Packet Attachment 4: HUD Form 5370-C General Conditions for Non-Construction Contracts Sections 1 & 2 Attachment 5: HUD Form 5369-B Instruction to Offerors Non-construction END OF RFP
10 RFP MHA Attachment I Certifications and Representations of Offerors Non-Construction Contract U.S. Department of Hous ng and Urban Development Office of Public and Indian Housino Public reporting burden for th s collect on of nformation is estimated to ave rage 5 m nutes per response, including the time for reviewing instruct ons, searching exist ng data sources, gathering and maintaining lhe data needed, and com,"pleting and review ng the collectioñ of information- This f orm includes clauses required by omb's common rule on biddìng/otfering procedures, mplemented by HUD in 24 cfr g5.36, and those requrremenrs selforth n Executive order'l 1625 forsmall, minorily, women-owned buiínesseõ, and certifications for indepeádent pr ce determination, and conft ct ol interest. The f orm is required for nonconstruction contracts awarded by Housing Agencies (HAs)._ The form is used ty biddeis/offerors to certify to the HA,s contracting officer tor contract compliance. lf the form were not used, ÉAs wou ã oé unable to enforce lheir contracts. Responses to the collection of intormation are requiredtoobta nabenefilorloretainabenefil. Theinformationrequesteddoesnoilenditselfloconfidentialitvl. Contingent Fee Representation and Agreement (a) l-he bidder/offeror represenrs a rd cerrifies as part of its bid/ offer that. except for full-time bona fide employees working solely for the bidder/offeror, the bidder/offeror. ( I ) l--l has,l--l has nor employed or rerained any person or company to solicit or obtain this contract; and Q)f--1 has, [--l has nor paid or agreed ro pay ro any person or company employed or rerained ro solicit or obtain this contrâct any commission, pcrcentâ-qe- brokerage, or other fee conringent upon or resulting from rhe aw.ard of this contracl. (b) If. the answer ro either (a)( l) or (a) (2) above is affirmarive. the bidder/offeror shall make an immecliare and full wrirten disclosure to the PHA Contracting Officer. (c) Any misrepresenration by rhe bidder/oftèror shall give the PHA rhe right to (l) terminate rhe resulranr conrract; (2) at irs discretion. to deduct from contracr payments rhe amount of any commission, percentage, brokerage, or other contingenr fee; or (3) take othel remed, pursuant to the contract. 2. Small, Nlinority, Wonren-Ouned Business Concern Rep_ resentation The bidder/offeror represents and certifies as parr of its bid/ off-er rhat it: (a) l--l is, l--l is nor a small business concern. "Small business concern," as used in this provision, means a concern, includ_ ing its affiliates, rhar is independenrly owned and operatecl, not dominanr in the field of operation in w,hich it is bidding, and qualified as a small business under the crireria and size standards in l3 CFR l2l- (b) T-l is, [-_l is not a women-ow]ìed srnall business concern_ ''Women-owned," as used in this provision, means a small business that is at least 5l percent owned by a woman or women who are U.S. citizens and w,ho also control and operate the business. (c) f---l is, [--l is not a minority enrerprise which- pursuanr ro Executive Order 11625, is defined as a business,,vhich is at Ieast 5l percent owned by one or more minority group members or. in the case of a publicly owned business, at least 5l percent of its voting stock is owned by one or more minority group mernbers, and whose mana-qement anil daily operations are controllcd by onc or nìore such indivicluals. For the purpose of rhis definition, minority group members are: (Check the block applicable to you) f-l Black Americans l--l Asian pacific Americans l--l Hispanic Americans f-l Asian Indian Americans f-_l Native Arnericans l--l Hasidic Jewish Anrericans 3. Certificate of Independent Price Determination (a) The bidder/ofleror cerrifies rhar- ( l ) The prices in this bid/offer have been arrived ar indepen_ denrll- rvirhout, for the purpose of restricting comperi_ tion- anv consultation. communication- or agreement rvith an1, orher bidder/offeror or competitor relating to (i) those prices- (ii) the inrention to submit a bid/offer, or (iii) the merhods or facrors used to calculate the prices o ffe re d; (2) The prices in this bid/offer have nor been and will nor be know,inslv tlisclosed by the bidder/offer.or, directl r or indirectly. to any other bidder/offeror or competitor before bid opening (in the case of a sealed bid solicitation) or conrract award (in the case of a negotiated solicitation) unless otherrvise reguiretl by law; and (3) No arrernpr has been made or will be ntade by rhe bidder/ offeror to induce an r other concern to submit or not to submit a bid/offer for the purpose of restricting compcririon. (b) Each signature on rhe bid/offer is considered to be a cerrifi_ cation by the signatory rhat the signatory: ( I ) Is the person in the bidder/offeror's organization resporìsible for dcrermining the prices being offered in this bicì or proposal, and thar the signatory has not participated and will not participate in any action contrary to subpara_ graphs (a)(l) through (ax3) above; or (2) (i) Has been authorized, in writing, ro acr as agenr [or rhe following principals in certifying that those principals have nol parricipated, and will not participate in any action conrrary ro subparagraphs (a)(l) through (a)(3) above (insert full name of person(s) in the biclder/offcror's organization responsible for determining the prices oflered ìn this bid or proposal, and the title of his or her position in the bidder/off'eror's organiz_ation); (ii) As an aurhorized agenr, does cerrify that rhe princi_ pals named in subdivision (bx2)(i) above have nor par_ ticipatcd. and will not participate, in any action contrary to subparagraphs (a)(l) through (a)(3) above; and Previous edition s obsolete page.l of 2 form HUD-5369-C(8/93) ref. Handbook
11 (iii) As an agent- has not personally participated, and will not participate in any action contrary to subparagraphs (a)(l) through (a)(3) above. (c) If the bidder/offeror deletes or modifies subparagraph (a)2 above, the bidderiofferor rnusl furnish with its bid/offer a signed statement setting forth in detail the circumstances of the disclosure. 6. Conflict of lnterest ln the absence of any actual or apparent conflict, the offeror. by submission of a proposal, hereby vr'arrants that to the best of its knowledge and beìief, no actual or apparent conflict of interest exists with regard to my possible performance of this procurement, as described in the clause in this solicitarion ritled "Orsanizational Conflict of Interest." 4. Organizational Conflicts of Interest Certification (a) The Contractor warrants that to the best of its knowledge and belief and except as otherwise disclosed, it does not have any organizational conflict of interest which is defined as a situation in which the nature of work under a proposed contract and a prospective contractor's organizational, financial, contractual or other interest are such that: (i) Award of the contract may result in an unfair competitive advantage; (ii) The Contractor's objectivity in performing the contract work may be irnpaired; or (iii) That the Contractor has disclosed all relevant information and requested the HA to make a determination with respect to this Contract. (b) The Contractor agrees that if after award he or she discovers an organizational conflict of interest with respect to this contract, he or she shall make an immediate and full disclosure in writing to the HA which shall include a description of the action which the Contractor has taken or intends to eliminate or neutralize the conflict. The HA may, however, terminate the Contract for the convenience of HA if it would be in the best interest of HA. (c) In the event the Contractor was aware of an organizational conflict of interest before the award of this Contract and intentionally did not disclose the conflict to rhe HA, the HA may terminate the Contract for default. (d) The Contractor shall require a disclosure or representation from subcontractors and consultants who may be in a position to influence the advice or assistance rendered to the HA and shall include any necessary provisions to eliminate or neutralize conflicts of interest in consultant agreements or subcontracts involving perfornance or work under this Contract. 7. Offeror's Signature The offeror hereby certifies that the information contained in these certifications and representations is accurate, complete. and current. Signature & Date: Typed or Printed Name: Title: 5. Authorized Negotiators (RFPs only) The offeror represents that the following persons âre authorized to negotiate on its behalf with the PHA in connection with this request for proposals: (list names, titles, and telephone numbers of the authorized negotiators): Previous edition is obsolete page 2o1 2 form HUD-5369-C (8/93) ref. Handbook7460.8
12 MHA Attachment 2 RFP FOR IT NETWORK MONITORING & SUPPORT SERVICES )age 1 of 3 Submitted by: RFP FOR IT NETWORK MONITORING & SUPPORT SERVICES CONTRACTOR'S INFORMATION & CERTI FICATIONS (IF THE PROPOSAL IS SUBMITTED BY A JOINT VENTURE, EACH BUSINESS SHALL PROVTDE THE INFORMATION REQUESTED BELOW) The Housing Authority of the County of Marin Attention: llya Filmus 4020 Civic Center Drive San Rafael, CA A. ACKNOWLEDGEMENTOFRFP&ADDENDA Respondent has received RFP MHA and the following Addenda (if any), receipt of which is hereby acknowledged: Addendum Number: Addendum Number: Addendum Number: Date Received: Date Received: Date Received: Do you take any exceptions or have any objections to the terms and conditions to this RFp? yes Nolf "yes" Please attach a separate page titled "Objections to the RFP" stating the specific paragraphs and why you are taking exception or objecting. B. CONTRACTOR'S INFORMATION Legal Business Name DBA (if used) Mailing Address Physical Address (if different) FederalTax ld Phone FAX LegalStructure Sole Proprietor _ Partnership_ Corp. _ LLC_ JV_