Since when can a revenue cycle company help grow your healthcare organization?

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1 Since when can a revenue cycle company help grow your healthcare organization? When that company is A New Treatment Plan for your Revenue Cycle

2 Forget everything you ever knew about Revenue Cycle Management We have been very pleased with the assistance that MediRevv provided us. Their communication throughout the project was excellent and we were provided with timely reports and weekly updates. The management and support staff were very professional, thorough and flexible. They were able, with minimal training, to utilize our GE/IDX system. We would highly recommend MediRevv to anyone needing additional assistance with their A/R. 2. Terry Protextor Executive Director University of Iowa Community Medical Services, Inc. A University of Iowa Health Care Affiliate

3 Because MediRevv approaches revenue cycle management differently For starters, we provide complete transparency, something rarely offered by other firms. We tell our clients just what we re going to do for them, we do precisely what we promise, and we prove it all by showing what we ve accomplished. With reporting and results that make clients true believers. Then there s our workforce, another significant differentiator for MediRevv. Simply put, we hire only the smartest, most experienced and dedicated people, all of whom perform at a high level, day in and day out. Our breadth of services is also unrivalled in the industry. We handle all aspects of revenue cycle management, from patient access to insurance claim follow-up to patient payment. To enhance our performance further and guarantee an exceptional client experience, we utilize only the latest technology. This includes: comprehensive call management solutions, call recording, skip-tracing services, web portal technology, patient-friendly statements and proper data security to manage protected health information (PHI) on behalf of our clients and their patients. Finally, we bring to each client relationship a proven, partnership-minded approach designed to deliver expectation-exceeding results. Results that not only improve your cash flow, but also actually help to grow your business and revenue. MediRevv was brought in right before I started, and frankly I had never worked with them before and didn t know if I would keep them on board. I must say that I am very glad that I did. They have proven to be an excellent partner to this organization. I say this because they act as a real partner, sharing operational improvement opportunities learned through their work effort, providing consulting services to our folks and helping to make numerous GE/IDX system improvements, charging competitive rates, and doing well enough that their own profitability and inventory dwindled. We ended up cutting our 2009 bad debt number in half this past year. I highly recommend them. They know our business well, and they are very professional and ethical. I know you will be pleased. 3. Doug Barry Vice President Revenue Cycle Operations & Health Information Management Glens Falls Hospital

4 Principles we live by, principles you can profit by In a crowded industry, MediRevv is unique in their people, values and performance. They truly care about delivering what we hired them to do, and we are always surprised at their initiative and follow-through. They are proactive in pointing out trends, recommending possible improvements and acting as a true partner, which allows our revenue cycle to achieve top performance. They exceed our high expectations, and I would 4. recommend MediRevv to any organization looking for RCM services to improve their bottom line. Brian Washa Senior Vice President of Business Services NorthShore University HealthSystem

5 Here are the three main tenets that have enabled MediRevv to help some of healthcare s premier organizations go beyond improved cash flow to a new level of business and revenue growth. Patient care doesn t end at the exit door MediRevv believes that the continuum of your patient care must extend beyond the treatment at your facility, all the way to the moment they pay their bill and beyond. Acting as representatives from your organization, we contact your patients to make sure they re satisfied with the care they ve received and fully understand the charges for that care. We focus on your patients need for information and education, while balancing collection of the dollars owed. Over the years, we ve learned that patients who understand their bill will fulfill their obligation to pay or, if necessary, seek financial assistance. Later, should they require additional medical care, our proven approach makes it far more likely they ll come through your entry door again and again. And let s face it; recurring revenue from returning patients is critical to your organizational growth. Here s something else of great importance we ve learned over the years: how best to work with insurance companies. Our people are highly trained insurance specialists. We speak the language of insurers, we know how to navigate through their organizations and, best of all, we know how to document and follow-up to move claims forward in the most expeditious manner possible. You can rest easy knowing that from both the point of view of process and people, we have you covered. An original approach, unprecedented results Our patient-centered approach toward A/R collections is what places MediRevv ahead of other RCM firms. Transparency is the foundation on which our unique approach is built. We believe that as a partner we must provide clients with accurate and timely information about our performance and results. We work with each new client to jointly develop key performance indicators that help us accurately measure the financial impact of our efforts on the revenue cycle. Working in this distinctive manner helps us to deliver consistently better results, which, in turn, makes it possible for us to create long-term and rewarding partnerships with our many clients. Accountability and trust 5. Our process definition creates unmatched accountability for our actions. It starts by allowing us to focus on excellence in four key areas: patient satisfaction, quality, productivity and key performance indicator reporting. To assure that the highest level of excellence is maintained, we train every member of the MediRevv staff to manage each client s receivables with personal ownership of the results. This partnership-minded approach gives you 24/7 access to the MediRevv leadership team, contract flexibility that aligns financial incentives for both parties, and proactive recommendations on technical and operational improvements. By continuously elevating the bar, we lift the level of trust our clients have in us.

6 And then there s our workforce MediRevvers talk about MediRevv The strong leadership at MediRevv gives us tools we need to achieve and exceed our goals. The emphasis on teamwork and enthusiasm makes for a challenging and enjoyable work environment one that I am proud to be part of. Lisa Rundall 6. We do it the right way, I love that about MediRevv. But what is it? It is not the ends, but the means by which we run our business and how we go about our business. It is how we treat our clients and how we treat our employees. It is how we represent the healthcare community and how we engage in our community. Brad Baldwin

7 Our employees, whom we lovingly refer to as MediRevvers, are without question the most talented and educated group of professionals in the RCM industry. In fact, MediRevv is proud to be the premier academic-affiliated RCM company. Through our unique affiliation with the University of Iowa, we re not only able to advance the thinking of how best to improve RCM, but we can also recruit, develop and retain the most qualified people. We also employ many highly trained insurance and self pay specialists with proven experience in both hospital and professional A/R resolution. Folks who know the language, the industry and how best to document and follow-up to move claims forward. Moreover, we nurture a culture of performance, learning and accountability in which our people thrive. Perhaps most important, our people bring a deep Midwest work ethic of integrity, honesty and trustworthiness that, frankly, you d be hard pressed to find anywhere else. A full breadth of A/R services for healthcare organizations Broad service offerings and in-depth expertise are two more qualities that set MediRevv apart. Our focus is squarely on healthcare. We provide A/R follow-up to all types of healthcare organizations, including large healthcare systems, academic medical centers, hospitals and physician groups. We handle all aspects of revenue cycle, from patient access to insurance claim follow-up to patient payment. Our services extend to ancillary offerings such as financial assistance programs, payment posting solutions, underpayment analysis, eligibility verification, credit balance resolution, patient payment activity, insurance claim follow-up and revenue cycle consulting. Isn t it time to choose MediRevv? We hope you ll consider adding your organization to the growing list of premier healthcare institutions that have chosen MediRevv to be their RCM company. After all, only MediRevv can offer you the focus, transparency, staff and services critical to help your healthcare organization go beyond improved cash flow to a new level of business and revenue growth. 7.

8 MediRevv, Inc University Parkway, Coralville, Iowa Sales Inquiries: Kent Smith, Vice President of Sales Direct Phone: (678)

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