MYASIA CLOUD SERVER. Defining next generation of global storage grid User Guide AUG 2010, version 1.1

Transcription

1 MYASIA CLOUD SERVER Defining next generation of global storage grid User Guide AUG 2010, version 1.1

2 Table of Content 1. Introduction Getting Started Introduction to Cloud Server Management Console Cloud Server Control Panel Billing Flow Prepaid Balance Recharging Process FAQ Technical Support

3 1. Introduction What is MyAsia Cloud Server MyAsia Cloud Server is a series of services provided by Power All. MyAsia Cloud Server is an on demand based cloud computing platform allowing users to deploy and scale their infrastructure on the cloud virtually. This allows you to increase capacity or add capabilities on the fly without investing in new infrastructure. You can deploy and scale your full control servers in minutes. Our powerful web based MyAsia Control Panel let you adjust resources like RAM, Virtual Processors, to storage disk size of the Cloud Server on demand. There is a Pay as you Use model in our MyAsia Cloud Sever Service. You only need to pay the resources to be used in a day. Benefits of using Cloud Server Self Service Managed Cloud Server with MyAsia Control Panel All virtual infrastructures can be managed by a single console called MyAsia Control Panel. By using mouse clicks, users can deploy their infrastructures around the world easily. Besides, resources including CPU, RAM and disk can be adjusted dynamically. Build up your Virtual Global Infrastructure in the World MyAsia Cloud Server users can select city and IDC and deploy cloud server with selected resources. MyAsia Cloud Server is a fully automated operation. Users can subscribe and build the infrastructures from the web. Daily Pay as you Use billing model No contract period. Daily billing method is used in MyAsia Cloud Server. Users only need to pay the resources to be used in a day. Standard Server Operating System Template Cloud Server contains unmodified and standard Linux OS Template which supports numerous OS options. As a result, cloud server utilization can be managed easier and higher.

4 2. Getting Started This chapter describes how customer can use MyAsia Cloud Server. Subscription Flow To start using MyAsia Cloud Server, it is easy and just follows below steps. STEP 1 Fill subscription form in STEP 2 STEP 3 STEP 4 Confirm Order Arrange Payment Receive Login ID and Password

5 2. Introduction to Cloud Server Management Console This chapter introduces cloud server management console interface. Cloud Server Dashboard Dashboard is the main page of the management console. It displays different types of applications which can be performed from MyAsia Cloud Server.

6 3. Introduction to Cloud Server Management Console (continued) My Resources My Resources showing the amount of cloud server and the subscribed equipments. My Control Panel It allows effectively control of the global server infrastructure. Users can adjust the number of cloud server, CPU, RAM, Disk and IP Address on demand.

7 4. Introduction to Cloud Server Management Console (continued) My Billing It provides the billing information for the account, including the current balance, transaction history, billing report as well as the recharge application. My Profile It allows users to change the account information, for example, login password, personal / business information and the user preference.

8 5. Cloud Server Control Panel Power All Networks Limited This chapter introduces the types of operations in Cloud Server Control Panel. Control Panel In the control panel page, users can view the information of the cloud server. Information of the cloud server can be divided into 6 parts. Status OS Server Description DNS IDC Details It illustrates whether the cloud server is power on or power off. It refers to the operating system of the cloud server. It refers to the description of the cloud server. Server description is inputted by users when they add a cloud server. It refers to the domain name of the cloud server. It shows the countries and cities where the cloud centers in. It allows users to change the server description and the group of cloud server. Besides, by clicking Details, users can view the plan of the cloud server.

9 4. Cloud Server Control Panel (continued) Details

10 4. Cloud Server Control Panel (continued) Cloud Server Power All has a powerful web based control panel. It can manage the server infrastructure from a single console. 8 different types of operations can be performed from cloud server operation. Add Server Start Soft Reboot Hard Reboot Soft Shutdown Force Shutdown Connect Terminate Add a cloud server. Power on the cloud server. Restart the cloud server under software control, without removing power. Restart the computer without first performing any shut down procedure. Turn off the cloud server by performing the shut down procedure. Compulsory turn off the computer without performing the shut down procedure. It shows the way to remote access a certain server. It refers to the drop of cloud server.

11 4. Cloud Server Control Panel (continued) How to add a server? STEP 1 Click Add server button or Add new Cloud Server from My Control Panel in the dashboard. OR STEP 2 STEP3 STEP4 STEP 5 STEP 6 Select City and IDC of the cloud center from the drop down menu. Select the template of the cloud server. Template means the configuration settings for a new application server. Currently, the specification is for Linux only. Input the description of the cloud server. Select the plan. Click CHECK OUT NOW button in the bottom.

12 4. Cloud Server Control Panel (continued) STEP 7 Click Yes to confirm the addition of server. Once you added the server, you will see the subscribed server in the control panel. Notes that all displayed items on the list are handled as subscribed items (e.g. cloud server, vcpu, ram, disk, IP, etc). It will be charged per day no matter what status of the item. For example, it will be charged even the cloud server is in "POWER OFF state. If customers want to stop subscription of particular server, they need to select "Terminate" button.

13 4. Cloud Server Control Panel (continued) How to start / reboot / shutdown / terminate a server? STEP 1 Select a cloud server by clicking the box in left hand side STEP 2 STEP 3 Click the corresponding button from cloud server operation. Click Yes to confirm the action. Note that shutdown and terminate will turn off the Cloud Server. The main difference of them is shutdown will be still billed while terminate will stop the subscription of that cloud server. How to connect to a server? STEP 1 Select a cloud server by clicking the box in left hand side. STEP 2 Click Connect button. STEP 3 Method of remote access to cloud server will be displayed on the screen.

14 4. Cloud Server Control Panel (continued) Adjustment in CPU, RAM, Disk MyAsia Control Panel allows users to adjust VCPU, RAM and Disk according to their need. Virtual Processor In the virtual processor page, users can view the information of the additional CPU. Information of the virtual processor can be divided into 4 parts. Processor ID No of virtual processor IDC Owner ID number of the CPU. The number of virtual CPU. It shows the countries and cities where the cloud centers in. It refers to the cloud server id which possesses the CPU.

15 4. Cloud Server Control Panel (continued) How to add extra CPU to cloud server? STEP 1 Click Virtual Processor from the control panel or Add new Cloud Server from My Control Panel in the dashboard.

16 4. Cloud Server Control Panel (continued) STEP 2 STEP 3 STEP 4 Click Add Processor from virtual processor control. Select the cloud server which being to adjust. Select the number of CPU in the plan. VCPU 1 increases the number of CPU of the cloud server by 1. VCPU 2 increases the number of CPU by 2, and VCPU 4 increases the number of CPU by 4. The maximum CPU per cloud server is 8. STEP 5 STEP 6 Click CHECK OUT NOW button in the bottom. Click Yes to confirm the action.

17 4. Cloud Server Control Panel (continued) RAM In the RAM page, users can view the information of the additional RAM. Information of the RAM can be divided into 4 parts. RAM ID RAM Size (in MB) IDC Owner ID number of the RAM. Size of RAM. It shows the countries and cities where the cloud centers in. It refers to the cloud server id which possesses the RAM.

18 4. Cloud Server Control Panel (continued) How to add RAM to Cloud Server? STEP 1 Click RAM from the control panel or New Ram in My Control Panel in the dashboard. STEP 1 STEP 2 STEP 3 STEP 4 Click Add RAM from the ram control. Select the cloud server which being to adjust. Select the RAM size in the plan. The maximum RAM per cloud server is 4096 MB. Click CHECK OUT NOW button in the bottom. STEP 5 STEP 6 Click CHECK OUT NOW button in the bottom. Click Yes to confirm the action.

19 4. Cloud Server Control Panel (continued) Disk In the disk page, users can view the information of the additional storage. Information of the disk can be divided into 7 parts. Disk ID Size VM Device Name Is Attached IDC Type ID number of the Disk. Storage size of the disk. It refers to the cloud server id which possesses the disk. Format of the disk. To illustrate whether the disk is attached to a cloud server. It shows the countries and cities where the cloud centers in Type of storage.

20 4. Cloud Server Control Panel (continued) How to add extra Disk to cloud server? STEP 1 Click Disk from the control panel or New Storage in My Control Panel in the dashboard. STEP 2 STEP 3 STEP 4 Click Create Disk from disk control. Select the cloud server which being to adjust. Select server attached storage pool RAID 6 (SASP 6) or server attached storage Pool (SASP M) plans. For SASP 6, the number 6 means raid 6. All SASP 6 virtual disks are assigned dynamically from a local persistent storage on same physical machine as cloud server host. For SASP M, the character M means data mirroring. All SASP M virtual disks are assigned dynamically from a network persistent storage (by CSAN). By default, CSAN works as a pair of servers. In between two servers, there is real time data replication. It means that there is an additional safety of data even one of the storage server has problem. Compare with SASP 6 with SASP M: 1. SASP 6 performance is faster than SASP M. 2. SASP 6 has less flexibility. 3. SASP 6 has less data availability than SASP M. 2. No matter what types of disk are installed in cloud server, the maximum number of hard disks is 8. For the maximum storage capacity, it is limited on number of disks instead of size.

21 4. Cloud Server Control Panel (continued) STEP 5 STEP 6 Click Check out SASP 6 or Check out SASP M. Click Yes to confirm the action. Once the disk is created successfully, users can view the extra disk list in control panel. If the disk type is SASP 6, users can format that extra disk and mount it up to your Cloud Server. However, if the disk type is SASP M, it requires attach the disk to the cloud server before use.

22 4. Cloud Server Control Panel (continued) How to Attach Disk to cloud server? STEP 1 Select the disk which being to attach. STEP 2 Click Attach Disk from disk control. STEP 3 Users can see the disk information here. Choose the cloud server which being to attach. STEP 4 Click Attach button in the bottom.

23 4. Cloud Server Control Panel (continued) How to delete CPU / RAM / Disk / detach disk to cloud server? STEP 1 STEP 2 Select a cloud server by clicking the box in left hand side. Click Remove Processor / Remove RAM / Delete Disk / Detach Disk button from the panel. STEP 3 STEP 4 Click Yes in the radio box. Click Confirm to take the action.

24 5. Billing Flow Unlike other cloud storage companies, MyAsia Cloud Server has a flexible pricing schemes providing different price according to cost particular cities. In addition, MyAsia Cloud Storage is a pay as you go service which can counter on resources usage in real time, like your electricity bill which is the most cost effective solution to most customers. Prepaid Balance Auto Deduction At midnight (Hong Kong Time) of every day, central billing system calculates all subscribed resources listed on control panel. The total billable amount of each user is deducted automatically from prepaid balance.

25 5. Billing Flow (continued) Power All Networks Limited How to check the billing? Billing statement can be checked through the Cloud Server Management Console by just following the below few steps. STEP 1 Click Billing report from My Billing or Billing Enquiry button from menu in dashboard. Then all bills will be shown on the screen. STEP 2 Select the billing period from the pull down menu.

26 5. Billing Flow (continued) Power All Networks Limited STEP 3 Click Billing Enquiry button next to the billing period. STEP 4 Done. The billing statement within the requested billing period will be shown.

27 5. Billing Flow (continued) Power All Networks Limited How to handle overdue payment? Every day central billing system deducts the daily usage from prepaid balance. If current balance cannot settle the daily usage amount, all current amount is deducted automatically and system will send out alert to customer asking to recharge the minimum (the outstanding amount after deduction from balance). In next day, if customer still does not recharge enough amount, central system will send another alert with latest outstanding amount. Customer can ignore previous alert and latest alert reflects latest status of customer payment. It means customer only needs to settle latest alert . Note that if system detects a 7 days continuous overdue alert, user account will be suspended. For suspended account, user data will be kept for 30 days, but cloud system will not handle any requests to related user data. During suspension period, storage charge will be still counted. If customer settled all outstanding payment during suspension period, account will be re activated after 24 hours. If customer does not settle outstanding payment 30 days after suspension, all user data will be deleted without further notice.

28 6. Prepaid Balance Recharging Process Prepaid Billing Mode MyAsia Cloud Storage runs in prepaid mode which means user needs to charge up his balance before using the service. To recharge the balance, MyAsia Cloud Storage supports online payment through PayPal and Bank Transfer. How to recharge by PayPal? STEP 1 Click Recharge by PayPal from My Billing or Recharge your balance from the menu in the dashboard.

29 6. Prepaid Balance Recharging Process (continued) STEP 2 Enter the recharge amount at the bottom of the billing statement. STEP 3 Click Pay Now button. STEP 5 Click Pay Now button

30 6. Prepaid Balance Recharging Process (continued) How to recharge by bank transfer? STEP 1 Click Recharge by bank transfer from dashboard. STEP 2 Bank in the recharge amount, at least RMB 100 per each recharge (for RMB). Hang Seng Bank Limited Account Number: Company Name: Power All Networks Ltd. Bank Code: 024 Branch Location: North Point Branch 335 King's Road, H.K.

31 6. Prepaid Balance Recharging Process (continued) STEP 3 Send the receipt of deposit and your MyAsia Cloud Server account directly or by fax to our office. Hang Seng Bank Limited Account Number: Company Name: Power All Networks Ltd. Bank Code: 024 Branch Location: North Point Branch 335 King's Road, H.K. STEP 4 We will process after receive as soon as possible within 2 working days. We will send a notification through e mail after completed

32 7. FAQ General Q1. What is MyAsia Cloud Server? MyAsia Cloud Server is an on demand based cloud computing platform allowing users to deploy and scale their infrastructure on the cloud virtually. Q2. Why uses MyAsia Cloud Server? All virtual infrastructures can be managed by a single console called MyAsia Control Panel. By using mouse clicks, users can deploy their infrastructures around the world easily. No contract period. Daily billing method is used in MyAsia Cloud Server. Users only need to pay the resources to be used in a day. Resources including CPU, RAM and disk can be adjusted dynamically. Fully automate operation. Users can subscribe and build the infrastructures from the web. Q3. What s the difference of Shutdown and Terminate of the Cloud Server? Shutdown and Terminate will turn off the Cloud Server. The main difference of them is Shutdown will be still billed while Terminate will stop the subscription of that Cloud Server. Q4. The Cloud Server listed on my control panels are in Shutdown state. Why the billing system still counted the usage per day? Shutdown and Terminate will turn off the Cloud Server. The main difference of them is Shutdown will be still billed while Terminate will stop the subscription of that Cloud Server.

33 7. FAQ (continued) Control Panel Q1. Is the MyAsia Control Panel can manage Cloud Server at different Cloud Centers? Yes, MyAsia Control Panel will list all your Cloud Servers in different Cloud Centers in different countries and cities. Thus manage all Cloud Servers in a single console. Linux OS Q1. Is MyAsia Cloud Server support YUM update in Linux? Yes, as Cloud Server is non modified Linux, it support Linux standard update method, yum update e.g. Q2. How to add / drop extra CPU to Cloud Server? 1. Login to MyAsia Control Panel 2. Click CPU 3. Select Cloud Server which being to adjust 4. Select number of CPU in the Plan 5. Check out 6. Check your Cloud Server, e.g. Check SSH shell: more /proc/cpuinfo Note: Maximum CPU per Cloud Server is 8 Q3. How to add / drop RAM to Cloud Server? 1. Login to MyAsia Control Panel 2. Click RAM 3. Select Cloud Server which being to adjust 4. Select RAM size in the Plan 5. Check out 6. Check your Cloud Server, e.g. Check SSH shell: more /proc/cpuinfo Note: Maximum RAM size per Cloud Server is 4GB

34 7. FAQ (continued) Q4. How to add extra Disk to Cloud Server? 1. Login to MyAsia Control Panel 2. Click Disk 3. Select Cloud Server which being to add extra disk 4. Select Server Attached Storage Pool RAID 6 (SASP 6) or Server Attached Storage Pool (SASP M) Plans 5. Check out 6. Check your Cloud Server, e.g. Check SSH shell: fdisk l 7. Then you can format that extra disk and mount it up to your Cloud Server, e.g. mk.ext3 /dev/sdb and mount /dev/sdb /mnt Q5. How to drop extra Disk to Cloud Server? 1. Login to your Cloud Server by SSH 2. Unmount the extra disk, e.g. umount /mnt 3. Login to MyAsia Control Panel 4. Click Disk 5. Select Cloud Server which being drop extra disk 6. Select the extra disk 7. Confirm to drop 8. Reboot your Cloud Server 9. Check your Cloud Server, e.g. Check SSH shell: fdisk l Q6. How to add / drop extra IP address to Cloud Server? 1. Login to MyAsia Control Panel 2. Click Network 3. Select Cloud Server which being to adjust 4. Check out 5. Check your Cloud Server by new IP address

35 8. Technical Support About MyAsia Cloud Power All is one of the leaders in clustered storage industry. With solid experience in IDC industry, Power All believes PC based clustered storage is a trend and next generation of main stream storage solution in the industry. By combining PFFS and other leading technologies, Power All has developed a global cloud storage service called MyAsia Cloud Storage. For more detail, please visit For more information, please contact My Asia Cloud at: Address: West Avenue, Hong Kong Science Park, Shatin, Hong Kong. Phone: (852) Fax: (852) mysupport@myasiacloud.com MyAsia Cloud technology is powered by Power All Networks Ltd