Don Spry Business Customer Care. Real Solutions, Real Energy Savings for Your Business October 1st, 2014

Transcription

1 Don Spry Business Customer Care Real Solutions, Real Energy Savings for Your Business October 1st, 2014

2 Agenda Understanding your Energy Expense Managing your Energy Budget Improve your Bottom Line Business Services Available Working to deliver the energy you need, whenever you need it. That s our Promise to Michigan.

3 Consumers Energy Service Territory 3 Electric Natural Gas Combination We provide reliable energy and valuable services to enable our customers quality of life and business success

4 Energy Rates 4 Electric and Gas utilities are regulated by the Michigan Public Service Commission Rates and profits are approved through a regulatory proceeding

5 For Every Dollar you Pay Electric and Gas 5 ELECTRIC Fixed Costs to cover poles, wires and plants Surcharges: Renewable Energy & Energy Efficiency Programs Power supply charges Labor & Maintenance GAS Fixed Costs to cover pipes and compressors Surcharges: Energy Efficiency Programs Gas supply costs Labor & Maintenance

6 Where Are We Investing on Behalf of Our Customers 6 Investment in distribution system reliability New Gas Transmission Line Smart Meters Retirement of older coal plants and purchase of efficient and clean natural gas plant in Jackson Clean Air Investment to add customer value, reliability, improve the environment and reduce O&M

7 Understanding Your Bill Account Number Due Date Amount Owed

8 Understanding Your Bill (cont d) Electric Rate 5 5 Power Supply Charges Capacity Charge Energy Optimization Service Address 9 Billing Period 10 Bill Month

9 Understanding Your Bill (cont d) Gas Rate Gas Charges Energy Optimization

10 Billing Options 10

11 Questions to Ask to Check Your Rate 11 Determining your electric rate Change (+/-) in operating hours? Additional electric equipment added? Increased/Decreased shifts? Building Expansion? Process changes? Determining your gas rate Change of operating hours? Additional gas equipment added? Increased/Decreased shifts? Building Expansion? Process Changes? Customer is responsible for their rate category

12 Electric Customer Example 12 Customer: XYZ Co. Current Rate: General Service (GS) Rate General Service - CE Owns Transformer Rate General Primary- Customer Owns Transformer Estimated Annual Energy Use (kwh) Estimated Annual Electric Costs 1,991,000 1,991,000 $263,400 $218,600 Amount of Savings $44,800 Every customer is unique, contact the business center for your rate analysis

13 Gas Customer Example 13 Customer: XYZ Co. Current Rate: General Service (GS-1) Rate General Service- GS-1 (MCF) Rate General Service- GS-2 (MCF) Estimated Annual Energy Use (MCF) Estimated Annual Gas Costs $15,824 $13,858 Amount of Savings $1,965 *Example assumes when the customer began service their MCF was lower and over time energy usage has increased Every customer is unique, contact the business center for your rate analysis

14 Save Energy. Save Money. 14 Rebates, Programs and Services For Your Business Small office to large warehouse Incentives to help generate savings that go straight to your bottom line More than 200 rebates Even greater savings when you select products made in Michigan

15 Consumers Energy Business Solutions 15 Energy efficiency is the easiest way to control your energy use Lowers your monthly energy costs Improves your competitiveness Installing energy efficient equipment controls energy use without changing how you conduct business Work smarter not harder

16 Our Business is Helping Your Business 16 Business Solutions energy efficiency rebates Over 250 different rebates for energy efficient products Lighting Heating and cooling Ventilation Process/industrial equipment Special incentives Small business program New construction Agriculture Air compression Buy Michigan Multiple measure bonus ISO certification Building operator certification

17 Getting Started with an Energy Efficiency Project 17 Over 15,000 businesses have participated since the program began in 2009 Over $75 million in rebates have been paid out Visit ConsumersEnergy.com/mybusiness to see the available rebates

18 Providing Your Business Many Ways to Save 18 Save Energy Energy Management Services Facility energy assessments, energy monitoring, engineering consulting & studies, metering and billing services Energy Efficient Solutions Electrical equipment sales & installation Indoor & outdoor lighting Reduce Downtime Power Quality & Reliability Services Power factor, power quality & arc flash studies Backup Generators Electrical Equipment Maintenance, Testing & Repair Emergency Equipment availability & replacement

19 Success Stories New Construction 19 Incentives available for design and construction of energy efficient buildings Three tiered structure The more efficient the building the higher the potential incentive Incentives for design team and owner Kalamazoo Regional Education Service Agency - WoodsEdge Learning Center

20 Success Stories - Agriculture 20 Incentive for USDA Tier II Energy Audit Up to $500 towards the cost of an audit Incentives for eligible energy efficiency projects Large Business Program Incentive Catalog Eligibility Commercial/Industrial customer Residential customer on farm rate code The Szikszay Family Farm Flint, Michigan

21 Consumers Energy is HERE FOR YOU 21 Specialized Business Customer Care team dedicated to serving you our Michigan Business Customers Available to answer your questions about your account Assist you in selecting the best rates, billing or metering options to match your facility needs Provide tips that help you use energy more efficiently Keep you informed of energy related options for your business Our Michigan-based team is ready to serve your business

22 Dedicated Industry Expertise 22 Agriculture Education Food Government Healthcare Manufacturing Auto Chemical Food Furniture Etc. Retail Services Business Services

23 Calculators & Online Tools to Assist Facility Assessment Wizard 2. Lighting Calculator 3. Motor Calculator 1 2 3

24 Online Resources for Your Business 24 Solution Center Monthly enewsletter Ask an Expert Webinars elibrary News, tips and resources for your business.

25 Questions? 25 Resources For You Sign up for our FREE Solution Center enewsletter Ask an Expert Tools, calculators and energy-saving tips All available online Contact Us Website: Phone: (800) Working to deliver the energy you need, whenever you need it. That s our Promise to Michigan.