Real Solutions, Real Energy Savings for Your Business May 13, 2014

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1 Real Solutions, Real Energy Savings for Your Business May 13, 2014 Marsha Perry Director Customer Billing & Damage Claims Nancy Popa Director Regulatory Management

2 Agenda Understanding your Energy Expense Managing your Energy Budget Improve your Bottom Line Business Services Available Working to deliver the energy you need, whenever you need it. That s our Promise to Michigan.

3 Consumers Energy Service Territory 3 Electric Natural Gas Combination We provide reliable energy and valuable services to enable our customers quality of life and business success

4 Energy Expense 4 Electric and Natural Gas utilities are regulated by the Michigan Public Service Commission Rates and profits are approved through a regulatory proceeding

5 For Every Dollar you Pay Electric and Natural Gas 5 ELECTRIC Surcharges Electric Power supply charges Labor & Maintenance Fixed Costs NATURAL GAS Surcharges Natural Gas cost recovery Labor & Maintenance Fixed Costs

6 Where Are We Investing on Behalf of Our Customers 6 Investment in Distribution System Reliability Smart Meter Deployment New Natural Gas Transmission Line Retire Older Coal Plants Purchase Clean & Efficient Natural Gas Plant Renewable Energy to add customer value, reliability, improve the environment and reduce O&M

7 Understanding Your Bill Account Number Due Date Amount Owed

8 Understanding Your Bill (cont d) Electric Rate 5 5 Power Supply Charges Electric Delivery Charges Service Address 8 Billing Period 9 Bill Month

9 Understanding Your Bill (cont d) Natural Gas Rate Natural Gas Charges

10 Billing Options 10

11 Questions to Ask to Check Your Rate 11 Determining your electric or natural gas rate Change (+/-) in operating hours? Additional electric equipment added? Increased seasonal operations Electric in the summer Natural gas in the winter Increased/decreased shifts? Building expansion? Process changes? Are you on the best rate for your business?

12 Electric Customer Example 12 Customer: XYZ Co. Current Rate: General Service (GS) Rate General Service - CE Owns Transformer Rate General Primary- Customer Owns Transformer Estimated Annual Energy Use (kwh) Estimated Annual Electric Costs 1,991,000 1,991,000 $263,400 $218,600 Amount of Savings $44,800 Every customer is unique, contact the business center for your rate analysis

13 Natural Gas Customer Example 13 Customer: XYZ Co. Current Rate: General Service (GS-1) Rate General Service- GS-1 (MCF) Rate General Service- GS-2 (MCF) Estimated Annual Energy Use (MCF) Estimated Annual Natural Gas Costs Amount of Savings $15,824 $13,858 $1,965 *Example assumes when the customer began service their MCF was lower and over time energy usage has increased Every customer is unique, contact the business center for your rate analysis

14 Save Energy. Save Money. 14 Rebates, Programs and Services For Your Business Small office to large warehouse Incentives to help generate savings that go straight to your bottom line Even greater savings when you select products made in Michigan

15 Our Business is Helping Your Business 15 Business Solutions energy efficiency rebates Over 250 different rebates for energy efficient products Lighting Heating and cooling Ventilation Process/industrial equipment Special incentives Small business program New construction Agriculture Air compression Buy Michigan Multiple measure bonus ISO certification Building operator certification

16 Are You Participating in Energy Efficiency Programs 16 Over 15,000 businesses have participated since the program began in 2009 Over $75 million in rebates have been paid out Visit ConsumersEnergy.com/mybusiness to see the available rebates

17 Providing Your Business Many Ways to Save 17 Save Energy Energy Management Services Facility energy assessments, energy monitoring, engineering consulting & studies, metering and billing services Energy Efficient Solutions Electrical equipment sales & installation Indoor & outdoor lighting Reduce Downtime Power Quality & Reliability Services Power factor, power quality & arc flash studies Backup Generators Electrical Equipment Maintenance, Testing & Repair Emergency Equipment availability & replacement

18 Success Stories New Construction 18 Incentives available for design and construction of energy efficient buildings Three tiered structure The more efficient the building the higher the potential incentive Incentives for design team and owner Kalamazoo Regional Education Service Agency - WoodsEdge Learning Center Overall Incentive from Consumers Energy: $48,500

19 Success Stories - Agriculture 19 Incentive for USDA Tier II Energy Audit Up to $500 towards the cost of an audit Incentives for eligible energy efficiency projects Large Business Program Incentive Catalog Eligibility Commercial/Industrial customer Residential customer on farm rate code The Szikszay Family Farm Flint, Michigan Annual Cost Savings: $44,000/year

20 Consumers Energy is HERE FOR YOU 20 Specialized Business Customer Care team dedicated to serving you our Michigan Business Customers Available to answer your questions about your account Assist you in selecting the best rates, billing or metering options to match your facility needs Provide tips that help you use energy more efficiently Keep you informed of energy related options for your business Our Michigan-based team is ready to serve your business

21 Dedicated Industry Expertise 21 Agriculture Education Food Government Healthcare Manufacturing Auto Chemical Food Furniture Etc. Retail Services Business Services

22 Calculators & Online Tools to Assist Facility Assessment Wizard 2. Lighting Calculator 3. Motor Calculator ConsumersEnergy.com/business

23 Online Resources for Your Business 23 Solution Center Monthly enewsletter Ask an Expert Webinars elibrary News, tips and resources for your business.

24 Questions? 24 Resources For You Sign up for our FREE Solution Center enewsletter Ask an Expert Tools, calculators and energy-saving tips All available online Contact Us Website: Phone: (800) Working to deliver the energy you need, whenever you need it. That s our Promise to Michigan.

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