MPLS Networks A private IP wide area networking service

Size: px
Start display at page:

Download "MPLS Networks A private IP wide area networking service"

Transcription

1 MPLS Networks A private IP wide area networking service Connecting London. Globally.

2 Vodafone MPLS in partnership with Page Content 2 1. Introduction 2 2. At a glance 3 3. The service in detail Technical Information Service Support

3 1. Introduction This document is intended to describe the Vodafone MPLS Service, its standard and optional features, optional network based services, technical information, service and support, together with commercial terms. The service description is intended for technical and non-technical representatives within the customer s organisation. 2. At a glance The Vodafone MPLS service has been specifically developed to meet the requirements of multi-site, small to medium sized enterprises with sites focused within the UK. International sites can be connected, on a case by case basis, using our international coverage. Vodafone MPLS is provided over our Multi-Service Platform (MSP) which is already used by a number of major FTSE100 companies, public sector and secure government organisations. Leveraging the latest DSL and Ethernet access technologies, offers UK SMEs a higher speed, private WAN service, scalable to 1Gbps as standard, for a more affordable price. Our MSP has been built to % availability within the core and will re-converge in less than 50 milliseconds in event of routing failure. It is fully scalable and accredited to carry secure government traffic as well as being ISO27001 compliant. Provided as a wires only service, or with managed customer site routers, our service offers a secure any to any or point to multi-point converged communications service with quality and reliability service level guarantees. No matter whether users connect to the from fixed locations, or remotely, they will benefit from a seamless, secure and consistently high quality, service experience. It is possible to prioritise traffic across up to 3 different network classes of service. This ensures that real time, or delay/jitter sensitive applications, such as VOIP, Video Conferencing, Citrix and EPOS, are prioritized accordingly to ensure an optimised communications experience even when the network becomes congested. The service also benefits from extensive Deep Ethernet Access via BT exchanges and Local Loop Unbundled access networks, which allow Vodafone to offer a more affordable, higher speed WAN solution, with assured quality, so giving customers a great opportunity to converge and centralize services and applications, over a single WAN in order to significantly reduce costs. Vodafone also offers a range of integrated service options over, benefiting our customer s businesses and saving money by helping them do more for less over a single WAN. Integrated service options currently include Network Based Internet Access (with optional Firewall), a Secure Remote User Access service and SIP Trunking to allow customers to create a fully converge network for all their communications needs.

4 3. The Service in Detail 3.1. Logical Overview Vodafone MPLS is a private IP wide area networking service which is provided over our new Multi-Service Platform (MSP). An IP Virtual Private Network (VPN) is built and configured between customer sites connected to the MSP for each customer. MPLS can be ordered as a Managed or Wires Only service. The Managed service option includes Vodafone managed and maintained customer site routers known as Managed Customer Premises Equipment (MCPE). The Wires Only service does not include MCPE. The is typically configured as a multi-point to multi-point service. It uses multi-protocol label switching (MPLS), together with DSCP based marking and per-packet scheduling, to manage quality of service (QoS) and protect sensitive data end-to-end. The IP-VPN technology used is broadly described in the architecture framework covered in IETF RFC 4364 (2547bis). The main service components are: Network Access - this connects the Customer site to a site on the MSP. Resilience and Backup (service failover) options are supported. Service Bandwidth - This is the bandwidth that gives the site access to the MPLS network. Customers can buy the service bandwidth that they need now and upgrade later. Class of Service - allowing customers to prioritise delay sensitive voice, data and multimedia traffic at a site to ensuring an optimum user experience. Customer Site Routers sometimes called Managed CPE. Where ordered these will be installed, configured, managed (remotely for changes where possible) and maintained by Vodafone. When a customer takes our managed routers, Vodafone offer site to site quality of service level guarantees and performance reporting where ordered. Optional service features - which can be ordered on a per Customer site basis. Service options which can be ordered on a per customer network basis. Monitoring and management of the Service up to the Service Demarcation Point for service affecting faults as defined in the service schedule. Fault management support 24/7 every day of the year The Multi Service Platform (MSP) MPLS is provided over our latest next generation multi-service network platform (MSP). The MSP forms the strategic data platform for current and future products. Fully scalable to 1Gbps on a per site basis, the MSP is built to scale up to 20Gbps in the core and can be upgraded to 40Gbps+ for low incremental cost in the future. Built to % availability, the MSP offers guaranteed quality of service for mission critical communications and is ideally suited for customers looking to improve efficiencies by converging communications onto a single WAN. The MSP leverages next generation business and support systems ensuring efficient and accurate order, provide, monitor, assure and billing processes and procedures. The MSP is CTAS 224 accredited and has ISO27001 certification for Information Security Management. Its extensive network coverage gives Vodafone the ability to target new and existing customers with a commercially compelling WAN service. Vodafone can serve over 98% of businesses with best value symmetric and asymmetric bandwidths using our LLU and Ethernet access platforms. Furthermore, we provide secure access for remote users and have connected over 16,000 buildings on our own fibre.

5 3.3. Network Access Customer Premises can be connected using a variety of Network Access technologies. Dependant on the type of Network Access, a range of throttled port bandwidth options can be supported as detailed below: Leased Line Access Network Access Available Service Bandwidths Bandwidth Classes of Service Interface(s) for Wires Only Services 2Mbps 512Kbps,1Mbps, 2Mbps 3 X21 / G703 2x2Mbps 4Mbps 3 X21 / G703 *34Mbps 10, 15, 20, 30, 34Mbps 3 G703 *45Mbps 10, 15, 20, 30, 40,45Mbps 3 G703 *155Mbps 100, 155Mbps 3 G957 (STM1o) * bespoke request only Ethernet Access over Copper ( EFM) Network Access Bandwidth Available Service Bandwidths Classes of Service Interface(s) for Wires Only Services 2,4,6,8,10,15 or 20 Mbps 2,4,6,8,10,15,20Mbps 3 RJ Ethernet Access over Fibre Network Access Bandwidth Available Service Bandwidths Classes of Service Interface(s) for Wires Only Services Notes: 10Mbps 2,4,6,8,10Mbps 3 RJ45 100Mbps 10,15,20,30,40,50,60,70,80,90 100Mbps 3 RJ Mbps 100,150,200,300,400,500,600, 700,800,900,1000Mbps BaseSx (Dual SC) 1000BaseLx (Dual SC) Ethernet Access may be provided with additional Vodafone supplied Ethernet NTE allowing Vodafone to use next generation Ethernet management standards to monitor the connections & better isolate and diagnose faults. This will reduce the available bandwidth on the Network Access by 200Kbps. In some circumstances, 100Mbps and 1000Mbps Ethernet Access rates may be limited to a maximum of 97Mbps and 997Mbps respectively due to the underlying technology used to deliver the service. Service Bandwidths are inclusive of all protocol and access network transmission overheads. The maximum cable distance supported between the LAN interface of the Ethernet NTE & CPE router is 100metres except where 1000BaseLx Interfaces are ordered.

6 3.1.4 DSL Access The Network Access can also be provided using either symmetric or asymmetric private DSL technology. Symmetric DSL (SDSL) connections support the same upstream bandwidth into the MSP and downstream bandwidth into the customer site. SDSL is ideal where your customers wish to send large amount of traffic or require assurance of upstream bandwidth - for example for peer to peer services such as VOIP or Video. Asymmetrical DSL (ADSL) supports a greater downstream bandwidth into the customer site. Symmetric (SDSL) options these have the same bandwidth both upstream and downstream. They are delivered via our extensive LLU footprint and are un-contended. SDSL connections are provided over a new, dedicated line (Metallic Path Facility) within tariff and the line cannot be shared with an analogue voice service. Connection Method Upstream Bandwidth DownStream Bandwidth Classes of Service Contention Interface SDSL 512Kbps 512Kbps 512Kbps 3 1:1 NTE5 SDSL 1Mbps 1Mbps 1Mbps 3 1:1 NTE5 SDSL 2Mbps 2Mbps 2Mbps 3 1:1 NTE5 Asymmetric (ADSL) options these have high downstream and low upstream bandwidths. ADSL circuits are delivered over a PSTN into the customer site. Customers have the option of nominating an existing PSTN line or ordering a new PSTN service from Vodafone. Connection Method Upstream Bandwidt h Downstream Bandwidth Classes of Service Interface ADSL16 ADSL8 Standard ADSL8 Premium Up to 1Mbps Up to 448Kbps Up to 884Kbps Up to 16Mbps 3 RJ11 Up to 8Mbps 1 RJ11 Up to 8Mbps 1 RJ11

7 Rate Adaptive ADSL Connections ADSL16 and ADSL8 connections use rate adaptive technologies based on ADSL2+ and ADSL2 standards respectively. Although for example it is possible to achieve up to 16Mbps of downstream bandwidth, and 1Mbps of upstream bandwidth with ADSL16, the actual bandwidth achieved will depend on the length of the copper line and its quality. On request, Vodafone will provide an indication of the expected upstream and downstream bandwidths available at a particular site; however the actual bandwidth supported will be determined upon service provision. Following service provision ADSL16 and ADSL8 connections require a period of up to 10 days to stabilize to their optimum speed. ADSL 16 Business Elevated All ADSL16 connections are business elevated to provide a higher amount of assured bandwidth than similar products sold as consumer products. We are able to offer all three classes of service over ADSL16 so allowing these low cost connections to be used to assure the performance of real time or delay sensitive applications such as VOIP, Client/Server-Citrix, IPCCTV or Video Conferencing Access Resilience Dependant on the applications and services at a site, and their importance to your business, customers may request options to improve site availability service levels. Both DSL Backup and Dual Access/Dual Parent resilience options are available. These come with a higher annual availability SLA as detailed in the Service Schedule. As standard, all access resilience options are deployed in an active/standby configuration. However, the secondary or backup access connection can be configured in an active configuration, so it is available for use during normal conditions, subject to design and where requested prior to order DSL Backup DSL backup uses a lower cost DSL service to maintain connectivity in the event of the Primary access circuit becoming available. Vodafone offers a higher 99.95% availability target with this resilience option. The DSL Backup circuit will usually connect to a different Provider Edge (PE) Router on the MSP platform to the Primary Network Access. Where Vodafone provides MCPE on behalf of the Customer this will be configured to fail-over to the DSL backup upon failure of the primary connection. Where the Customer provides the CPE router, configuration guidelines will be provided upon request. Primary Circuit MSP Node DSL Circuit Customer Premises With DSL backup, the standard configuration is to have both the Primary and the Backup circuit connected to the same customer router but separate routers can be requested. Where a Managed Customer wishes the DSL backup circuit to have its own router, the second router should be ordered and a connection between the two routers for failover requested with the order. Wires Only Customers should state at the time of order that separate routers will be provided by the Customer. The DSL Backup options supported are detailed in the table below:

8 Primary Network Access 2Mbps to 100Mbps including SDSL* ADSL16 DSL Backup Options ADSL8, ADSL16 ADSL8 * Any combination of access technologies where the primary access circuit passes through the same unbundled BT exchange equipment as the backup will not be allowed Dual Access, Dual POP Vodafone offers a 99.99% availability target with this resilience option. A site is connected with both a Primary and a Secondary Network Access with each circuit going to separate MSP PE routers which are normally in different MSP Nodes. Where Vodafone provides the MCPE (routers) as part of a Managed Service, these will be connected together at the customer site using a local heartbeat connection. Our standard option is for traffic to be configured to fail over to the Secondary Network Access circuit should the Primary Network Access circuit become unavailable. However, it is also possible to use both Network Access circuits at the same time, in a load balanced configuration. Vodafone will use reasonable endeavours to provide assured diversity (at a cable and also duct level where possible) between the Primary and Secondary access. At the customer site, a common building entrance point will be used as standard. Vodafone will consider requests for enhanced resilience on a bespoke basis. Primary Circuit MSP Nodes Secondary Circuit Customer Premises With Dual Access, Dual PoP, the Primary and the Secondary circuits are normally connected to different MSP Nodes and to different routers at the customer site. Primary and Secondary Network Access may use different access technologies. The Secondary Access bandwidth must not exceed that of the Primary. Options supported are detailed in the table below:

9 Primary Network Access Secondary Network Access Options 2Mbps to 1000Mbps* 2Mbps to 1000Mbps* * PRIMARY AND SECONDARY ACCESS CIRCUITS MUST BE ROUTED THROUGH DIFFERENT BT EXCHANGES. 3.5 Network Class of Service Our MPLS service uses IP Quality of Service (QoS) to prioritise different types of traffic, ensuring that business critical and/or real time applications perform effectively should a customer s network become congested. Customers are able to assign IP packets, as a percentage of their port bandwidth at a site, across three Classes of Service (CoS) in accordance with defined profiles as detailed later in this section. With the Managed service, where Vodafone provides the MCPE, each CoS has its own contractual SLA which applies between sites, as detailed in the Service Schedule, for latency, jitter and packet loss guaranteed by a service credit scheme. With the Wires Only service, the Service Schedule outlines service Class of Service Description Typical Applications Application Characteristics Premium The highest level CoS, prioritized over all other traffic Voice, video conferencing Real time, business critical, designed for voice. Enhanced The mid-level CoS. More important than Standard Enterprise apps (Citrix, Oracle, SAP) Financial transactions Important, interactive, less sensitive to jitter but still delay sensitive Streamed video Standard The lowest level CoS , web browsing, FTP & HTTP downloads Not real time or interactive Not sensitive to delay/jitter level targets for latency, jitter and packet loss which apply between MSP Provider Edge (PE) routers. The table below illustrates the different Classes of Service (CoS) and example usage:

10 The number of Classes of Service available at each customer site depends on the site location and network access technology. The table below provides further information: Network Access Number of Classes Supported Leased Line 3 Ethernet 3 SDSL (LLU) 3 ADSL16 (LLU) 3 ADSL8 (Standard or Premium) 1 Customers are able to order a range of pre-configured CoS profiles as detailed below: Class of Service profiles available with Ethernet, Leased Lines & SDSL Access (%) Profile No Premium Enhanced Standard The amounts shown represent a percentage of the service bandwidth purchased for the site.

11 Class of Service Profiles with ADSL 8 Access Only COS Profile 1 (all Standard CoS) is available with ADSL8 based connections Class of Service Profiles with ADSL 16 Access COS Profile Downstream class bandwidth (kbps) Upstream class bandwidth (kbps) Premium Enhanced Premium Enhanced COS Profile COS Profile COS Profile COS Profile COS Profile COS Profile COS Profile COS Profile Note that ADSL16 can also be ordered with 100% Standard Class of Service General Notes: Typically 1% (or 16Kbps whichever is larger) of bandwidth at a site is reserved for Vodafone management. However, whilst idle this bandwidth will be dynamically reallocated for the customer to use. Where only 1 class of service is supported on the access circuit this will be provided as Standard as default. With the exception of ADSL16, If traffic at a site exceeds the contracted bandwidth allocated to a Class of Service, then Standard and Enhanced traffic are able to burst up into bandwidth allocated to other Classes of Service where it is available, otherwise traffic will be dropped. Premium traffic will be dropped where the sufficient Premium CoS bandwidth is not available. This is described in the table below: The consequences if traffic exceeds its bandwidth allocation Premium CoS Packets will be dropped. They will not be queued because premium traffic, by its nature, needs to be transmitted in real time. It is therefore important to have your real-time traffic needs accurately assessed and adequate bandwidth assigned it must not exceed its allocation. Enhanced CoS Standard CoS Traffic will burst into Standard and Premium bandwidth if it is available. If there is no available bandwidth, packets will be dropped using granular congestion avoidance. Traffic will burst into Enhanced and Premium bandwidth if it is available. If there is no available bandwidth, packets will be dropped using congestion avoidance.

12 Traffic in each CoS is within contract as long as it does not exceed the specified bandwidth for that class. As long as traffic is within contract, the service levels for that CoS apply. If traffic exceeds the bandwidth allocated to it, these service levels cannot be guaranteed. ADSL16 specific notes: Where Customer Sites are connected with asymmetric bandwidths using ADSL 16 and the traffic exceeds the bandwidth limit set out in the CoS Allocation the following provisions shall apply: for Premium and Enhanced CoS, packets in excess of the relevant bandwidth limit will be dropped; and for Standard CoS, traffic will use any available bandwidth in other CoS levels. Packets will be dropped if the total available bandwidth is exceeded or in the event of a fault on the Backbone causing congestion.. Where Premium CoS is ordered on ADSL16, our testing implies that the following concurrent VOIP calls should be supportable: TESTED VOIP CALLS G729 (20m s) G711 (20m s) 260K K Managed Customer Premises Equipment (MCPE) Where is ordered as a Managed Service, Vodafone responsibilities extend to a Managed Customer Site router. We will install and configure the router in accordance with your order. We will manage and maintain the router in life as follows: Undertake service change requests, including soft and minor changes which will be remotely configured, for example changes to routing, IP addressing, class of service or throttled port bandwidths. Proactive monitoring for critical hard down, unavailability, alarms. Provide 24/7 fault management, including remote fault diagnosis and fault resolution where possible, and on-site repair or replacement of the Managed Router hardware or software, if necessary, to resolve faults. Where the Managed service is ordered we offer site to site quality of service level guarantees between pairs of managed customer site routers. When ordered, our Performance Reporting provides visibility of router availability, utilization and performance. Where ordered Reporting can also be configured to include quality of service performance reports between each customer site router and nominated parent (or peer) routers.

13 3.7. Optional Service Features Network Performance Reporting Network Performance Reporting can currently be only ordered with Managed services where Vodafone provides the Managed CPE (MCPE). A version of Reporting for non-managed customers is being prepared and is expected to be available by summer The reports are accessed via a portal and can be used to monitor historical performance, consider trends and events, or to review performance at a point in time. The main benefits are summarized below: Network performance monitoring provides reports which show the performance of the customer s network, enabling performance to be monitored in order to optimise routing and CoS allocation, and to check the effect of changing traffic patterns on the customer s network. Capacity planning historical trend information helps customers to plan network upgrades.

14 Available Reports The different types of report, which are available as standard, are summarized below: Report Summary ADSL 16 ADSL 8 1M to 1G Symmetri c Bandwidt h Service Inventory Core Network Reports Sites, access circuits and managed routers Round trip delay, packet loss & jitter performance between select MSP Routers Y Y Y This report is not site/service specific Traffic & Connectivity Utilisation & availability Y Y Y Class of Service* CE to CE Reporting Per CoS utilization and discards Round trip delay, jitter & packet loss between nominated sites N^ N Y N N Y Exceptions Critical fault alarms Y Y Y *Where multiple classes of service are purchased ^ in development. For full details please ask for a copy of the network Performance reporting user guide. Single Customer Login Customers with one or multiple products, whose reports are accessed through our MyStats (Infovista 4) portal, can view the reports for these products under a single login (Single User Login) to our reporting portal URL: MYSTATS4.CW.COM. We will provide up to 3 logins per network. At the top right of the front page, your customers can select the against which they want to view reports. The products are grouped by category; is shown under the WAN category. Multi Customer Login Partners can gain access their customer s performance reports via our Partner Portal. It is possible for you to request access to all your end customer s MyStats reports using the same login (Multi-User Login).

15 3.7.2 Multi-VPN The Multiple VPN (Multi-VPN) feature allows customers to run separate networks over a common Network Access into a Customer Site. Multi-VPN is often used for security reasons in order to restrict access to the main corporate VPN. Typical uses are summarized below: Used in connection with the Optional Network Based Internet Access service, providing sites with access to the internet over a separate VPN to the corporate network. Used to create a separate VPN connecting some or all of a customer s sites to a third party application or facility. For example, Vodafone Wholesale Customers may make available a range of network hosted services to their customers. In order to separate branch networks from the network running between the main corporate head offices and/or data centres. Multi-VPN is supported where the Network Access is an Ethernet or single Leased Line connection but is not supported when the Network Access is provided using DSL or multiple 2Mbps Leased Lines. It is however possible to connect a site connected via DSL or nx2mb to any of the individual VPNs Network Based Internet Access (NBIA) Network Based Internet Access (NBIA) provides an internet gateway facility on the MSP network which can be used to provide the users at any site on the customer s network with access to the public Internet. This removes the need for customer s to purchase Dedicated Internet Access Services into one or several sites on their network. The MSP network is diversely connected to our Global IP Backbone, so it provides a fast, business quality, resilient and reliable Internet service. NBIA is available at the following bandwidths:2,4,6,8,10,15,20,25,30,35,40,45,50,55,60,64mbps. Higher bandwidths may be possible on a per customer basis. NBIA can be considered at pool that can be used by all of the sites on a customer s VPN, so if a customer takes 10Mb of NBIA the combined demand from all that customer s sites for Internet Access should not exceed this figure. Customer s taking Network Based Internet Access should ensure that each VPN site has sufficient service bandwidth to handle their normal data traffic and the Internet traffic at each site. For Internet Access, service bandwidth with Standard Class of Service is recommended. Customers buying NBIA are also able to use the Mail Relay service, which allows the outbound relay of s to the Internet, and our Caching DNS service, which will enable them to make DNS queries. A range of additional features can be ordered with NBIA to offer improved resilience, security and service: VRF-Lite (performs a similar function to Multi-VPN) when ordered with NBIA this allows you to separate Internet access from the corporate VPN. Resilient Gateways - NBIA will be configured from two gateways for all applicable sites across your QoS network. The internet bandwidth must be the same at each gateway. Network Based Firewall - NBIA must be ordered with a Network Based Firewalls (NBF) facility unless your customer has her own firewall. Where ordered, you should complete the NBIA questionnaire provided, and submit this with your order. NBF implements stateful packet filtering technology, ensuring that all packets routed through the firewall belong to traffic flows that have been allowed by the firewall s security

16 policy. Stateful packet filtering facilitates IP layer security whilst not impacting throughput. Additionally, the firewall can be configured to allow access to only limited TCP ports on the server such as port 25 for SMTP , ensuring that the server can only be connected to the absolute minimum required ports providing the specified service. For outbound access, NBF can be configured to restrict use of applications both in terms of the type of application and also in terms of the address ranges allowed to use the application; this enables you to restrict the use of Internet applications to align with company IT or security policy. Where Multi-VPN is used, NBF can complement the configuration, providing basic border security services. Firewall rules may be configured based on any combination of the following: Source IP address (or address range) Destination IP address (or address range), Transport protocol (UDP/TCP etc), Application type (by destination port and transport protocol). All traffic matching a rule may be permitted or dropped, as specified by the rule. Separately, you may provide your own dedicated firewall. Where dedicated firewalls are deployed, then the VRF-Lite feature may be used to route all Internet traffic through the site hosting the firewall. Domain Name Services: our Domain Name Service (DNS) provides a registration, transfer and hosting service for one or more business, or government, domains. Our DNS Hosting is a high availability domain name hosting service, ensuring that your domain names are visible at all times. DNS provides a directory enquiries type function for the Internet, mapping the names of Internet computers (such as to individual IP addresses. Each name hosted may have an unlimited number of associated computers (and sub-domains) listed as Address (A) records. We also will also facilitate multiple Mail exchanger (MX) records for the delivery of . Using mail exchange (MX) records in conjunction with corresponding mail systems, our DNS can also be used to send and receive . Your customers are able to specify preference levels, and we will list the primary and secondary Domain Name Server (DNS) as appropriate. Mail relay is available providing a default point for outbound mails for your servers. IP Addresses: we are able to assign public IP addresses provided that the required IP addresses are acceptable to RIPE or the applicable governing body. Unless Provider Independent IP addresses &/or Autonomous System Numbers are ordered and assigned, any IP address assigned by Vodafone as part of the Service will be non-portable and non-transferable. The assignment terminates immediately upon us ceasing to provide the Service associated with that address Secure Remote User Access Secure Remote User Access (SRUA) allows remote users connected to the Internet to connect securely to their company s network using IPSec encryption. The service is based on Cisco VPN soft client and comes with Managed Authentication. We will provide the Cisco VPN client for download and only versions of the Cisco VPN client provided by us must be used. Whilst SRUA does not offer end-to-end encryption IPSec is terminated on a network based PE, Multi-VPN can be used to ensure end-to-end security of the service to a specific customer site. The following options are available: Regular authentication username/password authentication is used with customers and tokens/pins are required for administrators. Strong authentication each user requires a secure token and PIN authentication. SRUA is used in conjunction with the customer s wireless, broadband (fixed/wireless or mobile access), 3G (mobile 3G) or dialup access to the Internet. If we are not the provider of these services, then it is the responsibility of the customer to work with their access provider to resolve any faults or service issues with the customer's access to the Internet.

17 4. Technical Information MPLS is based on an MPLS core, transporting IP traffic. The transmission technology in this network core is synchronous digital hierarchy (SDH) or wave division multiplexing (WDM).It uses multi-protocol label switching (MPLS) together with DSCP based marking and per-packet scheduling to manage quality of service (QoS) and protect sensitive data end-to-end. The IP-VPN technology used is broadly described in the architecture framework covered in IETF RFC 4364 (2547bis) IP Routing BGP and static IP routing options are supported between the MSP PE Router and the customer site router where the network access is an Ethernet circuit or a Leased Line. The maximum number of BGP routes per site is 500 as standard but additional routes may be supported upon application. Where DSL Network Access is used, only static IP routing is supported as standard but it may be possible to support BGP routing in some cases this on application MTU As standard, the maximum IP packet size is 1500 bytes Class of Service Mapping Different EF and AF DSCP code points are used in order to support the three Classes of Service as detailed in the table below:

18 Drop Precedence Low Medium High Premium Class (Expedited Forwarding) Standard Class (Assured Forwarding) Enhanced Class (Assured Forwarding) AF11 AF (10) (26) AF12 AF (12) (28) AF13 AF (14) (30) EF (46) Notes: Each AF class has three drop precedence s (low, medium, and high). At the onset of congestion, it is the drop precedence that determines the importance of the packet within the class (drop high before medium before low). The Enhanced class classifies customer traffic marked with DSCP AF31,32,33 by default however if there is a technical requirement to classify either the AF21, 22, 23 or AF41, 42, 43 Assured Forwarding markings please detail this within the Order form. This information can be detailed in the area where the order details how the traffic can be identified that needs to be marked as Enhanced. This will also need to be detailed if the customer site router equipment is to be supplied by other than Vodafone. With symmetric bandwidth access circuits, if traffic at a site exceeds the contracted bandwidth allocation to a CoS, then standard and enhanced traffic are able to burst up into bandwidth allocated to other CoS where it is available, otherwise traffic will be dropped. Premium traffic will be dropped where the contracted premium CoS bandwidth is not available. With ADSL16 access circuits, out of contract enhanced and premium traffic will be dropped If Vodafone does not provide and manage the customer site router equipment then the customer is responsible for configuring the equipment in accordance with the relevant codes, failure to do so will prevent the CoS profile from working and we shall have no liability in respect of such a failure. Where Vodafone does not provide and manage the customer site routers, the customer is responsible for CoS implementation as follows: We will configure the MSP to accept the CoS as ordered by the customer, but will not guarantee CoS availability or functionality. The customer will configure and deploy CoS on the appropriate CPE, to match the CoS allocation or profile ordered. We will not be obliged to provide CPE support for implementation or utilization of CoS in response to a customer request; Vodafone may make a reasonable charge for any such support provided. The customer will not change its CoS allocation or profile without our written agreement. 4.4 Ethernet first mile (EDM) access technology

19 Access circuits of 2-20Mbps may be provided over bonded copper pairs using EFM technology. EFM is inherently resilience, in that all the copper pairs are required to fail, in order for service to be lost and back up or resilient access circuits to be used. EFM supports all service features. Where sites are provided with Dual Access, or Single Access and ADSL backup (only ADSL16 or ADSL8 is supported), then if the primary access circuit is provided using copper EFM technology, the secondary access circuit or ADSL backup will only become operational should the full access bandwidth capacity become unavailable. The customer is required to use BGP routing to ensure that traffic fails over onto the DSL backup or secondary circuit. As EFM uses copper technology we will not be liable for any degradation of performance, or fault to, the access circuit that occurs as a result of, or in connection with, technical limitations beyond our control. 4.5 Wires only IPCPN router configuration Where you order a wires only service, please request a copy of our guide to customer site router configuration. This guide also provides access to a recommended firmware upgrade which is to be used with ADSL access circuits which are to be connected to Cisco CPE that is using the ST Micro (STM1) chip set. 5. Service Support All MPLS customers benefit from 24/7, year round, fault management support. The MSP, its access network platforms and Network Access components are monitored for critical events, using industry leading systems which often mean we have identified and reacted to a service affecting fault ahead of the customer calling our Customer Management Centre. If a customer orders our managed service, they also benefit from end to end, router to router, management which can save them operating costs from not having to maintain a dedicated resource to manage their own routers. For further details please see the associated Service Schedule document for the MPLS product. (Month Year). Vodafone Limited. Vodafone and the Vodafone logo are trademarks of the Vodafone Group. Other product and company names mentioned herein may be the trademarks of their respective owners. The information contained in this publication is correct at the time of going to print. Such information may be subject to change and services may be modified, supplemented or withdrawn by Vodafone without prior notice. All services are subject to terms and conditions, copies of which may be obtained upon request. Vodafone Limited. Vodafone House, The Connection, Newbury, Berkshire RG14 2FN Registered in England No

20 Connecting London. Globally. Citycom Technologies Ltd 70 St. Mary Axe London EC3A 8BE Tel:

Colt IP VPN Services. 2010 Colt Technology Services Group Limited. All rights reserved.

Colt IP VPN Services. 2010 Colt Technology Services Group Limited. All rights reserved. Colt IP VPN Services 2010 Colt Technology Services Group Limited. All rights reserved. Agenda An introduction to IP VPN Colt IP VPN Hybrid Networking Workforce Mobility Summary 2 Drivers behind IP VPN

More information

Simwood Carrier Ethernet

Simwood Carrier Ethernet Simwood Carrier Ethernet Simwood Carrier Ethernet is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use a number of technologies on top of our own

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next

More information

Data services. Reliable, high speed data connectivity for business

Data services. Reliable, high speed data connectivity for business Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s

More information

Data services. Data services. Reliable, high speed data connectivity for business

Data services. Data services. Reliable, high speed data connectivity for business olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,

More information

Reliable, fast data connectivity

Reliable, fast data connectivity Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your

More information

November 2013. Defining the Value of MPLS VPNs

November 2013. Defining the Value of MPLS VPNs November 2013 S P E C I A L R E P O R T Defining the Value of MPLS VPNs Table of Contents Introduction... 3 What Are VPNs?... 4 What Are MPLS VPNs?... 5 What Are the Benefits of MPLS VPNs?... 8 How Do

More information

Meeting the challenge of voice services

Meeting the challenge of voice services Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies

More information

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions

Gamma. Reliable, high speed data connectivity for business. Data services. Network Solutions Gamma Network Solutions Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? CONVERGE YOUR VOICE AND DATA Our family of high speed IP connectivity services connects

More information

Data Services. Reliable, high-speed data connectivity. in partnership with

Data Services. Reliable, high-speed data connectivity. in partnership with Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP

More information

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.

VPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs. Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service

More information

Data Services. Reliable, high-speed data connectivity

Data Services. Reliable, high-speed data connectivity Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services

More information

Is increasing reliance on your enterprise network holding back business?

Is increasing reliance on your enterprise network holding back business? Vodafone IP-VPN Next-generation connectivity for enterprises Vodafone Power to you Is increasing reliance on your enterprise network holding back business? The enterprise network is critical to business

More information

MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper

MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper MPLS: Key Factors to Consider When Selecting Your MPLS Provider Whitepaper 2006-20011 EarthLink Business Page 1 EXECUTIVE SUMMARY Multiprotocol Label Switching (MPLS), once the sole domain of major corporations

More information

Extraordinary UK Ethernet

Extraordinary UK Ethernet Extraordinary UK Ethernet Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor

More information

MPLS provides multi-site solution

MPLS provides multi-site solution MPLS provides multi-site solution Executive Summary MPLS (Multi Protocol Label Switching) meets the need for a cost effective solution for voice and data connectivity across multiple sites. Spitfire s

More information

CARRIER MPLS VPN September 2014

CARRIER MPLS VPN September 2014 CARRIER MPLS VPN September 2014 SERVICE OVERVIEW The International MPLS IP-VPN service provides a full range of VPN connectivity solutions, including: Carrier MPLS IP VPN: dedicated to operators looking

More information

Network Services Internet VPN

Network Services Internet VPN Contents 1. 2. Network Services Customer Responsibilities 3. Network Services General 4. Service Management Boundary 5. Defined Terms Network Services Where the Customer selects as detailed in the Order

More information

Sprint Global MPLS VPN IP Whitepaper

Sprint Global MPLS VPN IP Whitepaper Sprint Global MPLS VPN IP Whitepaper Sprint Product Marketing and Product Development January 2006 Revision 7.0 1.0 MPLS VPN Marketplace Demand for MPLS (Multiprotocol Label Switching) VPNs (standardized

More information

Chapter 5. Data Communication And Internet Technology

Chapter 5. Data Communication And Internet Technology Chapter 5 Data Communication And Internet Technology Purpose Understand the fundamental networking concepts Agenda Network Concepts Communication Protocol TCP/IP-OSI Architecture Network Types LAN WAN

More information

HughesNet High Availability VPN

HughesNet High Availability VPN HughesNet High Availability VPN HughesNet High Availability VPNs provide a nationwide solution expressly designed to deliver cost-effective, highly available IP networking for distributed enterprises using

More information

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity

Voice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity Voice and Data Connectivity Reliable, high-speed Voice and Data connectivity Discover business- grade, reliable SIP trunk and data connectivity Harness cloud services - converge data and voice Our family

More information

WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider

WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider WHITEPAPER MPLS: Key Factors to Consider When Selecting Your MPLS Provider INTRODUCTION Multiprotocol Label Switching (MPLS), once the sole domain of major corporations and telecom carriers, has gone mainstream

More information

BT IP Connect Global Annex to the General Service Schedule

BT IP Connect Global Annex to the General Service Schedule 1. Definitions BT IP Connect Global Annex to the General Service Schedule The following definitions apply, in addition to those in the General Terms and Conditions of the PSA and the General Services Schedule..

More information

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com

Product Datasheet. Broadband. Tel: 0870 160 0650 Email: sales@vaioni.com Broadband Vaioni has a powerful broadband portfolio providing one of the most comprehensive ranges of broadband products in the industry. Our broadband utilises two of the best networks including BT and

More information

Service Definition. Internet Service. Introduction. Product Overview. Service Specification

Service Definition. Internet Service. Introduction. Product Overview. Service Specification Service Definition Introduction This Service Definition describes Nexium s from the customer s perspective. In this document the product is described in terms of an overview, service specification, service

More information

Enterprise Broadband Customer Service Description

Enterprise Broadband Customer Service Description BT 2012 Issue 2_8 Table of Contents INTRODUCTION... 3 SERVICE OVERVIEW... 4 BENEFITS OF CHOOSING ENTERPRISE BROADBAND... 5 SERVICE DETAILS... 5 THE WORKPLACE... 5 COVERAGE... 5 ENTERPRISE BROADBAND...

More information

QoS (Quality of Service)

QoS (Quality of Service) QoS (Quality of Service) QoS function helps you to control your network traffic for each application from LAN (Ethernet and/or Wireless) to WAN (Internet). It facilitates you to control the different quality

More information

Connect your customers to next generation broadband technologies today.

Connect your customers to next generation broadband technologies today. Connect your customers to next generation broadband technologies today. Choose from the widest range of Broadband products in the market from standard ADSL2+ to differentiating services that drive competitive

More information

BT Internet Connect Global - Annex to the General Service Schedule

BT Internet Connect Global - Annex to the General Service Schedule 1. Definitions The following definitions apply, in addition to those in the General Terms and Conditions and the General Services Schedule. ARP means Address Resolution Protocol. Border Gateway Protocol

More information

Colt IP Access Colt Technology Services

Colt IP Access Colt Technology Services IP Access Technology Services 2010 Technology Services Group Limited. All rights reserved. Agenda The business Internet IP Backbone IP Access Features, Options and Add-ons Why choose? 2 Internet growth

More information

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview.

Application Notes. Introduction. Contents. Managing IP Centrex & Hosted PBX Services. Series. VoIP Performance Management. Overview. Title Series Managing IP Centrex & Hosted PBX Services Date July 2004 VoIP Performance Management Contents Introduction... 1 Quality Management & IP Centrex Service... 2 The New VoIP Performance Management

More information

IP/MPLS VPN SERVICE - ADDITIONAL TERMS & CONDITIONS to the IP/MPLS Service Addendum

IP/MPLS VPN SERVICE - ADDITIONAL TERMS & CONDITIONS to the IP/MPLS Service Addendum IP/MPLS VPN SERVICE - ADDITIONAL TERMS & CONDITIONS to the IP/MPLS Addendum These IP/MPLS VPN Additional Terms & Conditions are part of the IP/MPLS Addendum ( Addendum ). 1. SELECTED DEFINITIONS. Unless

More information

Telecom & Broadband. Cutting the cost of line rental, calls & broadband

Telecom & Broadband. Cutting the cost of line rental, calls & broadband Telecom & Broadband Cutting the cost of line rental, calls & broadband Making your telephone, broadband & mobile communications better, faster and more efficient Benefits with Almo Office Great savings

More information

VoIP Bandwidth Considerations - design decisions

VoIP Bandwidth Considerations - design decisions VoIP Bandwidth Considerations - design decisions When calculating the bandwidth requirements for a VoIP implementation the two main protocols are: a signalling protocol such as SIP, H.323, SCCP, IAX or

More information

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1

Smart Tips. Enabling WAN Load Balancing. Key Features. Network Diagram. Overview. Featured Products. WAN Failover. Enabling WAN Load Balancing Page 1 Smart Tips Enabling WAN Load Balancing Overview Many small businesses today use broadband links such as DSL or Cable, favoring them over the traditional link such as T1/E1 or leased lines because of the

More information

Introduction to Meg@POP

Introduction to Meg@POP Introduction to Meg@POP SingTel Meg@POP is a comprehensive suite of IP services for businesses which need a secured connection to multiple locations, parties or services in Singapore. It provides a simple

More information

Truffle Broadband Bonding Network Appliance

Truffle Broadband Bonding Network Appliance Truffle Broadband Bonding Network Appliance Reliable high throughput data connections with low-cost & diverse transport technologies PART I Truffle in standalone installation for a single office. Executive

More information

White Paper. McAfee Multi-Link. Always-on connectivity with significant savings

White Paper. McAfee Multi-Link. Always-on connectivity with significant savings McAfee Multi-Link Always-on connectivity with significant savings Table of Contents Executive Summary...3 How McAfee Multi-Link Works...4 Outbound traffic...4 Load balancing...4 Standby links for high

More information

Preparing Your IP Network for High Definition Video Conferencing

Preparing Your IP Network for High Definition Video Conferencing WHITE PAPER Preparing Your IP Network for High Definition Video Conferencing Contents Overview...3 Video Conferencing Bandwidth Demand...3 Bandwidth and QoS...3 Bridge (MCU) Bandwidth Demand...4 Available

More information

ICTTEN6172A Design and configure an IP- MPLS network with virtual private network tunnelling

ICTTEN6172A Design and configure an IP- MPLS network with virtual private network tunnelling ICTTEN6172A Design and configure an IP- MPLS network with virtual private network tunnelling Release: 1 ICTTEN6172A Design and configure an IP-MPLS network with virtual private network tunnelling Modification

More information

Our EFM network has double the coverage of BT.

Our EFM network has double the coverage of BT. Our EFM network has double the coverage of BT. According to BT Openreach figures, 5th December 2014 Useful inks talktalkbusiness.co.uk MPLS IPVPN /mplsipvpn Call 0808 274 0055 What is MPLS IPVPN? Supports

More information

ZyXEL offer more than just a product, we offer a solution. The Prestige DSL router family benefits providers and resellers enabling them to offer:

ZyXEL offer more than just a product, we offer a solution. The Prestige DSL router family benefits providers and resellers enabling them to offer: DSL Access Guide DSL Access Routers ZyXEL is a leading manufacturer and supplier of DSL and Voice over IP routers. ZyXEL offer a complete portfolio of routers suited for Telecoms providers, Internet Service

More information

5. DEPLOYMENT ISSUES Having described the fundamentals of VoIP and underlying IP infrastructure, let s address deployment issues.

5. DEPLOYMENT ISSUES Having described the fundamentals of VoIP and underlying IP infrastructure, let s address deployment issues. 5. DEPLOYMENT ISSUES Having described the fundamentals of VoIP and underlying IP infrastructure, let s address deployment issues. 5.1 LEGACY INTEGRATION In most cases, enterprises own legacy PBX systems,

More information

E2BN Direct - Network Services for Schools and Academies

E2BN Direct - Network Services for Schools and Academies E2BN Direct - Network Services for Schools and Academies E2BN Direct provides internet, web filtering and other services directly to Schools and Academies. We use proven products backed by dedicated support,

More information

Blue 102. IP Service Architecture Futures. Geoff Huston May 2000

Blue 102. IP Service Architecture Futures. Geoff Huston May 2000 Blue 102 IP Service Architecture Futures Geoff Huston May 2000 Next Wave IP Services Service Requirements Connectivity service for customer-operated routers Service payload is IP packet High peak carriage

More information

Technical Glossary from Frontier

Technical Glossary from Frontier Technical Glossary from Frontier A Analogue Lines: Single Analogue lines are generally usually used for faxes, single phone lines, modems, alarm lines or PDQ machines and are generally not connected to

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity MPLS-based WAN solution that supports voice

More information

Preparing Your IP network for High Definition Video Conferencing

Preparing Your IP network for High Definition Video Conferencing White Paper Global Services April 2007 Table of Contents 1.0 OVERVIEW...3 2.0 VIDEO CONFERENCING BANDWIDTH DEMAND...3 3.0 AVAILABLE BANDWIDTH...5 3.1 Converged Network Links... 6 3.2 Dedicated Network

More information

IVCi s IntelliNet SM Network

IVCi s IntelliNet SM Network IVCi s IntelliNet SM Network Technical White Paper Introduction...2 Overview...2 A True ATM Solution End to End...2 The Power of a Switched Network...2 Data Throughput:...3 Improved Security:...3 Class

More information

FACT SHEET INTERNATIONAL DATA SERVICES GLOBAL IP VPN

FACT SHEET INTERNATIONAL DATA SERVICES GLOBAL IP VPN PUT OUR BACKBONE IN YOUR GLOBAL NETWORKS Telstra Wholesale s Global IP VPN solution allows our customers to offer their end users global networks for voice, video and data. With access to most major Asian

More information

WAN Traffic Management with PowerLink Pro100

WAN Traffic Management with PowerLink Pro100 Whitepaper WAN Traffic Management with PowerLink Pro100 Overview In today s Internet marketplace, optimizing online presence is crucial for business success. Wan/ISP link failover and traffic management

More information

N3 Programme. N3 Voice Services

N3 Programme. N3 Voice Services N3 Programme N3 Voice Services There are now in excess of 30,000 NHS connections on N3, which provide a highquality, fully-managed IP infrastructure. The N3 network supports data applications, voice and

More information

ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY.

ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY. ETHERNET CONNECT. CONNECT YOUR BUSINESS WITH A FLEXIBLE, HIGH-PERFORMANCE NETWORK THAT S BUILT FOR RELIABILITY. I can t believe how much I ve done already. Link your sites across the UK with one secure

More information

General Tariff Information. Public Fixed Telecommunications Networks and Services Tariff Number B19-01. Tariff Effective Date

General Tariff Information. Public Fixed Telecommunications Networks and Services Tariff Number B19-01. Tariff Effective Date General Tariff Information Service Provider Name Qatar Telecom (QTel) Q.S.C. License Public Fixed Telecommunications Networks and Services Tariff Number B19-01 Service Name Global Ethernet Tariff Type

More information

Edgewater Routers User Guide

Edgewater Routers User Guide Edgewater Routers User Guide For use with 8x8 Service May 2012 Table of Contents EdgeMarc 250w Router Overview.... 3 EdgeMarc 4550-15 Router Overview... 4 Basic Setup of the 250w, 200AE1 and 4550... 5

More information

Edgewater Routers User Guide

Edgewater Routers User Guide Edgewater Routers User Guide For use with 8x8 Service Version 1.0, March 2011 Table of Contents EdgeMarc 200AE1-10 Router Overview...3 EdgeMarc 4550-15 Router Overview...4 Basic Setup of the 200AE1 and

More information

Multi-Link - Firewall Always-on connectivity with significant savings

Multi-Link - Firewall Always-on connectivity with significant savings White Paper Multi-Link - Firewall Always-on connectivity with significant savings multilink.internetworking.ch able of Contents Executive Summary How Multi-Link - Firewalls works Outbound traffic Load

More information

Converged Private Networks. Supporting voice and business-critical applications across multiple sites

Converged Private Networks. Supporting voice and business-critical applications across multiple sites Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged Converged Private Networks voice and high-speed data connectivity Reliable, highly

More information

Virtual Private LAN Service (VPLS)

Virtual Private LAN Service (VPLS) Virtual Private LAN Service (VPLS) Walking through Wan history, from the early days Leased lines Customers subscribe to dedicated point-to-point links Cost prohibitive for customers Started in the 1980

More information

How To Get More Bandwidth From Your Business Network

How To Get More Bandwidth From Your Business Network Choosing Ethernet Services IS ETHERNET THE RIGHT CHOICE FOR YOUR NETWORK? Business Ethernet Including Ethernet over Copper (EoC) and Ethernet over Digital Signal Cross-connect (EoDSx) Delivers Cost- Effective,

More information

NETWORK ISSUES: COSTS & OPTIONS

NETWORK ISSUES: COSTS & OPTIONS VIDEO CONFERENCING NETWORK ISSUES: COSTS & OPTIONS Prepared By: S. Ann Earon, Ph.D., President Telemanagement Resources International Inc. Sponsored by Vidyo By:S.AnnEaron,Ph.D. Introduction Successful

More information

BT RESELLER PACK CONTENTS

BT RESELLER PACK CONTENTS BT RESELLER PACK CONTENTS 1. Contents page. 2. Introduction to Getech. 3-4. Working with Getech & BT Business Partner Sales. 5. Getech & BT What s in it for YOU? 6-7. BT product summary. Getech Ltd., is

More information

PREPARED FOR ABC CORPORATION

PREPARED FOR ABC CORPORATION NETWORK DESIGN PROPOSAL PREPARED FOR ABC CORPORATION Prepared by Crystal Technologies PROPRIETARY AND CO NF IDE NTIAL Network Design Proposal PREPARED FOR ABC CORPORATION INC. ARTICLE I. OVERVIEW/HISTORY

More information

MITEL. NetSolutions. Flat Rate MPLS VPN

MITEL. NetSolutions. Flat Rate MPLS VPN MITEL NetSolutions Flat Rate MPLS VPN A Comprehensive, Intelligent Network-based Solution Businesses today demand an ever-evolving list of requirements of their networks. From connecting branch locations

More information

CTS2134 Introduction to Networking. Module 07: Wide Area Networks

CTS2134 Introduction to Networking. Module 07: Wide Area Networks CTS2134 Introduction to Networking Module 07: Wide Area Networks WAN cloud Central Office (CO) Local loop WAN components Demarcation point (demarc) Consumer Premises Equipment (CPE) Channel Service Unit/Data

More information

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network.

Public Network. 1. Relatively long physical distance 2. Requiring a service provider (carrier) Branch Office. Home. Private Network. Introduction to LAN TDC 363 Week 4 Connecting LAN to WAN Book: Chapter 7 1 Outline Wide Area Network (WAN): definition WAN Topologies Choices of WAN technologies Dial-up ISDN T1 Frame Relay DSL Remote

More information

Data Services Portfolio

Data Services Portfolio Data Services Portfolio Carrier Relations & Wholesale Department Local Services enet ewan Microwave National MPLS Local Leased Circuits Extended Services IP Transit International MPLS International Private

More information

E-commerce Home Office Small Business Network Solution

E-commerce Home Office Small Business Network Solution Converged Private Networks Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution

More information

Multi-protocol Label Switching

Multi-protocol Label Switching An INS White Paper Multi-protocol Label Switching An economic way to deliver integrated voice, video and data traffic March 2013 Run your business on one network Multi-protocol Label Switching (MPLS) is

More information

The Next Generation Network:

The Next Generation Network: JULY, 2012 The Next Generation Network: Why the Distributed Enterprise Should Consider Multi-circuit WAN VPN Solutions versus Traditional MPLS Tolt Solutions Network Services 125 Technology Drive Suite

More information

VoIP Solutions Guide Everything You Need to Know

VoIP Solutions Guide Everything You Need to Know VoIP Solutions Guide Everything You Need to Know Simplify, Save, Scale VoIP: The Next Generation Phone Service Ready to Adopt VoIP? 10 Things You Need to Know 1. What are my phone system options? Simplify,

More information

Chapter 2 - The TCP/IP and OSI Networking Models

Chapter 2 - The TCP/IP and OSI Networking Models Chapter 2 - The TCP/IP and OSI Networking Models TCP/IP : Transmission Control Protocol/Internet Protocol OSI : Open System Interconnection RFC Request for Comments TCP/IP Architecture Layers Application

More information

Whitepaper. A competitive comparison of IPClear and MPLS VPN

Whitepaper. A competitive comparison of IPClear and MPLS VPN Whitepaper A competitive comparison of IPClear and MPLS VPN Part 1: The Commercials of Convergence (04/04/08) BTs IP Clear product is seen as the default choice for many IP Telephony (IPT) roll-outs as

More information

Wholesale Internet Service Schedule

Wholesale Internet Service Schedule Our Wholesale Internet Service provides a high quality, reliable, dedicated permanent connection to the TOPG Network. It is intended for customers who want to resell access to the Internet. 1. Access Connections

More information

WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS?

WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS? WHY CHOOSE COX BUSINESS FOR YOUR COMPANY S NETWORK SERVICE NEEDS? This document provides an overview of the Cox Business portfolio of business networking services and explains why customers should consider

More information

Skype Connect Requirements Guide

Skype Connect Requirements Guide Skype Connect Requirements Guide Version 4.0 Copyright Skype Limited 2011 Thinking about implementing Skype Connect? Read this guide first. Skype Connect provides connectivity between your business and

More information

MANAGED HOSTING ON-SITE INFRASTRUCTURE COMMUNICATIONS HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING

MANAGED HOSTING ON-SITE INFRASTRUCTURE COMMUNICATIONS HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING MANAGED HOSTING HOSTED DESKTOPS SERVER HOSTING APPLICATION / WEB HOSTING ON-SITE INFRASTRUCTURE SERVER INFRASTRUCTURE DESKTOPS (VDI) MPLS INFRASTRUCTURE COMMUNICATIONS INTERNET CONNECTIVITY INTEGRATED

More information

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015

G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 G Cloud Service Description Premier SIP Trunk Software as a Service October 2015 Premier Choice Telecom has been a trusted provider of communications solutions for businesses for over 15 years. Our clients

More information

MINIMUM NETWORK REQUIREMENTS 1. REQUIREMENTS SUMMARY... 1

MINIMUM NETWORK REQUIREMENTS 1. REQUIREMENTS SUMMARY... 1 Table of Contents 1. REQUIREMENTS SUMMARY... 1 2. REQUIREMENTS DETAIL... 2 2.1 DHCP SERVER... 2 2.2 DNS SERVER... 2 2.3 FIREWALLS... 3 2.4 NETWORK ADDRESS TRANSLATION... 4 2.5 APPLICATION LAYER GATEWAY...

More information

Multi Protocol Label Switching (MPLS) is a core networking technology that

Multi Protocol Label Switching (MPLS) is a core networking technology that MPLS and MPLS VPNs: Basics for Beginners Christopher Brandon Johnson Abstract Multi Protocol Label Switching (MPLS) is a core networking technology that operates essentially in between Layers 2 and 3 of

More information

1. SERVICE DESCRIPTION Interoute s IP VPN Service provides an MPLS based private, fully managed, and dedicated IP network.

1. SERVICE DESCRIPTION Interoute s IP VPN Service provides an MPLS based private, fully managed, and dedicated IP network. 1. SERVICE DESCRIPTION Interoute s IP VPN Service provides an MPLS based private, fully managed, and dedicated IP network. 2. DEFINITIONS ADSL / SDSL means Asymmetric Digital Subscriber Line or Symmetric

More information

The changing face of global data network traffic

The changing face of global data network traffic The changing face of global data network traffic Around the turn of the 21st century, MPLS very rapidly became the networking protocol of choice for large national and international institutions. This

More information

ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE

ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE ADDENDUM 9 TO APPENDIX 8 TO SCHEDULE 3.3 TO THE COMPREHENSIVE INFRASTRUCTURE AGREEMENT 1 1 OVERVIEW Managed Network Services may be provided for customers requiring WAN bandwidth with Managed Router or

More information

Supporting voice and business-critical applications across multiple sites

Supporting voice and business-critical applications across multiple sites MPLS Supporting voice and business-critical applications across multiple sites Harness converged voice and high-speed data connectivity Reliable, highly available MPLS-based WAN solution that supports

More information

Using & Offering Wholesale Ethernet Network and Operational Considerations

Using & Offering Wholesale Ethernet Network and Operational Considerations White Paper Using and Offering Wholesale Ethernet Using & Offering Wholesale Ethernet Network and Operational Considerations Introduction Business services customers are continuing to migrate to Carrier

More information

The evolution of data connectivity

The evolution of data connectivity Leveraging the Benefits of IP and the Cloud in the Security Sector The CCTV and alarm industry has relied on analogue or Integrated Services Digital Network (ISDN) communications to provide data connectivity

More information

Virtual Leased Line (VLL) for Enterprise to Branch Office Communications

Virtual Leased Line (VLL) for Enterprise to Branch Office Communications Virtual Leased Line (VLL) for Enterprise to Branch Office Communications Reliable high throughput data connections with low-cost & diverse transport technologies Executive Summary: The Truffle Broadband

More information

Unifying the Distributed Enterprise with MPLS Mesh

Unifying the Distributed Enterprise with MPLS Mesh Unifying the Distributed Enterprise with MPLS Mesh Technical Whitepaper June 2011 Copyright 2011 AireSpring Introduction Today s modern enterprise employs IT technologies that deliver higher value, resiliency,

More information

Private IP Overview. Feature Description Benefit to the Customer

Private IP Overview. Feature Description Benefit to the Customer Private IP Overview Private IP is a network-based virtual private network (VPN) enabling customers to effectively communicate over a secure network. It also provides the foundation for automating business

More information

ADDITIONAL TERMS FOR VPN SERVICE SCHEDULE 2G

ADDITIONAL TERMS FOR VPN SERVICE SCHEDULE 2G ADDITIONAL TERMS FOR VPN SERVICE SCHEDULE 2G CONTENTS 1 Service Description... 3 2 Definitions... 3 3 VPN Terms... 4 3.1 Management options... 4 3.2 Initial Term... 5 3.3 Access and Permissions... 5 3.4

More information

Bonded Internet. Bonded is Better! AllCore Communications... Bonded Internet Features: Who is AllCore Communications?

Bonded Internet. Bonded is Better! AllCore Communications... Bonded Internet Features: Who is AllCore Communications? Bonded Internet Increase your connection speed, redundancy and reliability with AllCore Communications proprietary Bonded Internet technology. AllCore Communications... Bonded Internet improves network

More information

Business Services. Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com

Business Services. Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com Business Services Is Ethernet the Right Choice for Your Network? Learn More: Call us at 877.634.2728. www.megapath.com Is Ethernet the Right Choice for Your Network? Business Ethernet including Ethernet

More information

Welcome to Today s Seminar!

Welcome to Today s Seminar! Welcome to Today s Seminar! Welcome to this exciting, informative session on Internet VPNs and the QoS Difference Keynote speakers Eric Zines, Sr Market Analyst, TeleChoice Ashley Stephenson, Chairman,

More information

Private Cloud Solutions Virtual Onsite Data Center

Private Cloud Solutions Virtual Onsite Data Center ZEROOUTAGES WHITE PAPER Private Cloud Solutions Virtual Onsite Data Center ZEROOUTAGES - WHITE PAPER Single Side / Balancing The ZeroOutages solution makes for a perfect link bonding/balancing device for

More information

January 2015. Brennan Voice and Data Pty Ltd. Service Level Agreement

January 2015. Brennan Voice and Data Pty Ltd. Service Level Agreement January 2015 Brennan Voice and Data Pty Ltd Service Level Agreement 1. Introduction This document describes the service level commitment to Brennan Voice and Data Clients in relation to the following services

More information

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications

Best Effort gets Better with MPLS. Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications Best Effort gets Better with MPLS Superior network flexibility and resiliency at a lower cost with support for voice, video and future applications A White Paper on Multiprotocol Label Switching October,

More information

How to cut communications costs by replacing leased lines and VPNs with MPLS

How to cut communications costs by replacing leased lines and VPNs with MPLS in association with How to cut communications costs by replacing leased lines and VPNs with MPLS March 09 End of the line for leased lines and IPSec VPNs as MPLS comes of age Contents Executive summary

More information

Broadband Symmetric Q&A

Broadband Symmetric Q&A Broadband Symmetric Q&A 1. What is SHDSL technology? SHDSL is the acronym for Symmetric High bit rate Digital Subscriber Line. SHDSL is one of a number of services that utilise digital subscriber line

More information