Entrepreneurs of Small Scale Sector: A Factor Analytical Study of Business Obstacles

Size: px
Start display at page:

Download "Entrepreneurs of Small Scale Sector: A Factor Analytical Study of Business Obstacles"

Transcription

1 Entrepreneurs of Small Scale Sector: A Factor Analytical Study of Business Obstacles Anil Kumar Associate professor, Haryana School of Business, Guru Jambheshwar University of Science & Technology, Hisar , Haryana (India) anil_k6559@yahoo.co.uk

2 Abstract This paper examines the obstacles faced by entrepreneurs of small scale sector. A sample of 160 entrepreneurs has been taken from two states of northern India i.e. Haryana and Punjab. 20 statements were administered to entrepreneurs of small scale sector Questionnaire containing various questions related to problems of small scale sector on Likert type five degree scale was administered to entrepreneurs of small scale sector. Factor analytical model, one and two way analysis of variance (ANOVA) and correlation techniques were applied. Factor analytical model reduced 20 statements in five factors which act as barriers for the entrepreneurs of small scale sector. These relate to financial barriers, labour related issues, pricing of the product, infrastructural constraints and demand estimation. Inter- correlation matrix reveals high degree of correlation among five factors. One and two way analysis of variance (ANOVA) results revealed that different types of strategies be followed while dealing with entrepreneurs having different profile in small scale sector. There is a need to follow modern human resource management practices by the entrepreneurs of small scale sector. Government should follow more liberalised policies for the growth of small scale sector. More emphasis be laid to further strengthen infrastructure and promotional measures 1. Introduction: Rapid industrialization is considered as an engine of economic growth. Industrialisation helps in solving the large number of problems encountered by developing economies. But these economies can not rely entirely on large scale industries for the industrial development due to paucity of financial, technological and manpower resources. These economies have to depend on small scale sector for speedy development of their economies. The problem of poverty, inequality and unbalanced regional development can be abridged by expansion of small scale units. This sector also contributes towards the growth of export in the country. It helps in solving the problem of balance of payment in the economy. Small scale sector maintains better rapport between employer and employees thereby maintaining better industrial relations in the economy. Small scale sector requires less capital as compared to large scale units, can be started by new generation of entrepreneurs. This sector can act as a nursery of entrepreneurship in the developing economies. Keeping in view the significance of small scale sector, in this paper an attempt has been made to analyse the business problems faced by entrepreneurs of small scale sector. It becomes more imperative in the era of free market economies, where efficiency is the way of life. 2. Review of Literature: The literature cites the various studies conducted in this area. The some of the studies conducted in this area have been discussed in the following paragraphs: Taylor and Brooksbank (1995) examined the marketing practices among small New Zealand organisations by taking a sample of 427 small business owners. Findings revealed that the small business firm looks the marketing practices

3 differently from their larger counterparts. Small business owners use marketing practices according to their financial capacity and sometimes have to resort to world of mouth methods. Matlay, H. (2002) has examined industrial relations in the SME sector of teh British economy. A sample of 6000 respondents was taken for the study. Study has concluded that small business owners are using informal management styles in their organizations. Industrial relations were managed informally and this process improves the communication between labour and management. Micro and small businesses were not having trade unions. On the other hand, unionism affects the industrial relations of medium size businesses. Mambula, C. (2002) analysed major constrains faced by SMEs in Nigeria. A sample of 32 small business entrepreneurs was taken. Analysis of data revealed that majority of SMEs face the problem of finance and infrastructure while managing their businesses. The author recommended that small business entrepreneurs should collaborate with each other to sort out the various problems faced by them. There is a need to form alliance of Government, Research Institutions and Financial Institutions to create appropriate training for prospective small business. All these measures will go a long way to strengthen the growth of small scale sector. Tagoe, et al (2005) has examined the financial challenged facing by urban SMEs under financial sector liberalisation in Ghana. Main challenges faced by urban SMEs are access to affordable credit over a reasonable period. To manage this challenge SMEs should manage record keeping in an effective manner. Moreover, availability of collateral improves SMEs access to formal credit. But better availability of investment avenues further reduces the accessibility of credit to SMEs. Kuruba, G. (2006) has examined issues in the promotion of small business enterprises in Botswana. The author has observed that Botswana economy has congenial atmosphere for growth of small business enterprises. There is a need to provide training, financial and institutional support for these enterprises. Ismail, et al (2006) has examined motivation in business start up among Malay entrepreneurs and problem faced by these entrepreneurs. The study has concluded that there is large number of motivational factors but chief among them are personal development and financial security. Insufficient finance and tough competition from others are the main problems faced by entrepreneurs. Wu et al (2008) have examined an empirical evidence of small business financing in China. A sample of 60 small businesses from three cities of china was taken. The study has revealed that at the initial stage SMEs in China have used own sources and finances from relatives in friends. But at the alter stages, SMEs in China have used bank finance. The reason being, banks in China require various formalities to be fulfilled by SMEs such as taxation submission reports, accounting and credit rating scores documentations, etc.

4 Benzing, et al (2009) has examined the motivation, success factors and problems of entrepreneurs of SMEs in Turkey. A sample of 139 entrepreneurs from Ankara has been taken has been for the analysis. Factor analytical technique has been used to analyse the data. The study concluded that increase in income was one of the motivating factors of the entrepreneurs, followed by job security and independence. The success factors of entrepreneurs were reputation, honesty and friendliness. The entrepreneurs in Turkey faced the problem of cumbersome tax structure, unreliable employees, inability to maintain good record and weak economy. The authors have suggested that Government should actively support the business education at vocational and higher level. Irwin. D. and Scott, J.M.(2010) have analysed the barriers faced by SMEs in raising bank finance in U.K. A survey of 400 SMEs was conducted. Three personal characteristics such as ethnicity, gender and education have been taken. The study has observed that entrepreneurs having graduate level of education least face the problem in raising finance. In case of ethnicity of entrepreneurs, black owner mangers encountered more problems in raising finance. The study has concluded that the suitable policy measures be formulated to provide finance to marginalised group on liberal terms and conditions. 3. Objectives and Methodology: The study has been pursued to analyse the obstacles faced by entrepreneurs of small scale sector. To achieve these objectives, a sample of 160 entrepreneurs has been taken from the two States of Northern India i.e. Haryana and Punjab. To analyze the various business related problems faced by entrepreneurs, Likert type five degree scale from a great extent to not at all has been developed. Study is based entirely on primary data collected from the entrepreneur, because data relating to intensive study on the above said area is not available through secondary sources. Primary study helps the researcher to arrive at the meaningful inferences more effectively. Data was collected during A well designed questionnaire was prepared and administered to the respondents of the small scale sector. 20 statements were administered to the entrepreneurs of small scale sector. One way, two way analysis of variance (ANOVA) and factor analytical model were applied to analyse the data. 4. Results and Discussion: The general purpose in usage of this technique is to find a way to condense and summarise the information contained in a number of original variables into a smaller set of new composite factors with minimum loss of information. The factor analytical technique has been used to identify a set of latent dimensions that are not easily observed. The Table 1 highlights the results of Kaiser-Meyer-Olkin (KMO) and Bartlett s test of sphericity. The KMO test measure of sampling adequacy equal to vividly reveals that data is fit for factor analysis. Bartlett s test of sphericity ( ) further corroborates our findings.

5 Insert table 1 here Table 2 shows the varimax rotated factor matrix results for all workers in our study. five factors have been extracted which altogether account for per cent of variance. It shows that per cent of total variance is explained by information contained in varimax rotated matrix. The communalities have been shown at the right side of the Table 2, which explains the amount of variance in the variable that is accounted by two factors taken together. Large communalities indicate that a large amount of variance in a variable has been extracted by factor solution. Insert table 2 here A factor loading represents the correlation between an original variable and its factors. Factor loading is nothing but coefficient of correlation. Only the factors having eigen values greater than 1.00 have been considered significant. All factors with eigen values less than 1.00 are considered insignificant and therefore disregarded. The name of factors, statements label and factor loading are summarized in Table 3. Insert table 3 here Financial problems (F1): The first factor which emerged from the factor analytical model is problem of finance per cent of the variations have been explained by this factor. The eigen value of this factor is The eigen value more than one reveals the significance of this factor. Five statements out of 20 statements have been included in this factor. These relate to the problem of taking loans from the banks, higher rate of interest charged by financial institutions, labour relations, changes in markets and regulatory of work. The entrepreneurs of small scale sector reveals that they are facing the problem of finance along with higher rate of interest prevailing in the market. There is a need to formulate policies to assist entrepreneurs of small scale sector. The financial institutions need to be more liberalised while dealing with small scale sector. Most of these entrepreneurs have to depend on informal sources of finance to meet their financial requirement and have to pay higher rate of interest. Financial institutions should pay more attention while dealing with small scale sector. Paper formalities and other procedure needs to be made simple and cost effective. Procrastination in decision should be minimised. More specialised branches meant for small scale sector be opened to deal with cases pertaining to small scale sector. Seminars and workshops be conducted for the entrepreneurs of small scale sector to impart them the latest information on the policies to be followed by government. Labour related obstacles (F2): The second factor which has emerged from the factor model is labour related obstacles per cent of variations have been explained by this factor. The eigen value for this factor is 1.852, which is greater than one. Five statements out of 20 have been included in this factor. These relate to the problem of availability o skilled manpower, increase in cost of labour, opening of the

6 economy and publicity of the product. The entrepreneurs of small scale sector face the problem of availability of skilled manpower and increase in the cost of labour. Interaction with entrepreneurs of small sector reveals that skilled manpower is not easily available in the market and cost of labour has also increased considerably. The reason being, more skilled labour gets employment in large scale enterprises and manpower working in small scale sector after having experience leave the small scale sector due less opportunities available to them. There is need to formulate the policies at the macro level to enhance the human capital base of the population of the country. Formulation of policies at macro level will overcome this problem. More emphasis be given to the growth of technical manpower at the school level. Entrepreneurs of small scale sector need to follow the modern human resource management practices to tackle the labour related issues Problem of pricing of the product (F3): The third factor which accounts for per cent of variations and it has been termed as problem of pricing of the product. The eigen value to this factor is 1.513, which is greater than one. Five out of 12 variables have been loaded on this factor. These relate to the problem of pricing, taxation, power break down, labour absenteeism and turnover. Under the new economics order and own account of increase in competition it becomes difficult for the entrepreneurs to fix the price of the commodities. The entrepreneurs also face the problem of cumbersome tax procedure, which further aggravates the problems of small scale sector. Increase in taxation enhances the price of the products. There is a need to stream line the tax structure so that entrepreneurs may not face the problem of fixation of pricing of the products. The frequent power break down along with labour absenteeism also increases the cost of product. Entrepreneurs have to depend on costly methods to run the enterprises smoothly. Infrastructural constraints (F4): The fourth factor has been designated as infrastructural constrains. The percentage of variations explained by this factor is Eigen value of this factor is The eigen value greater one reveals that infrastructural related issues are one of the main problems faced by entrepreneurs of small scale sector. This factor consists of two statements. The loading of these variables states that the basic issues in infrastructure are the Lack of availability of information, technological development and transportation. The problem of infrastructure is faced by entrepreneurs of small scale sector more intensively as compared to their counterparts in small scale sector. Small scale sector due to paucity of resources can create more infrastructure for them. Technological innovations are taking place rapidly in the economy. It becomes difficult for the entrepreneurs to adopt technological innovations more frequently. Infrastructure in the form of better system of transportation be developed further. Prices of fuel in the form of petrol and other form of energy be reduced. It will reduce the cost of transportation.

7 Problem of demand estimation (F5): The last factor which emerged from the factor model is estimation of demand of the product. The eigen value of this factor is also more than one. The percentage of variations explained by this factor is Demand estimation is a highly technical concept and needs specialised training and knowledge. It has been observed during the discussion with entrepreneurs that specialised type of training is required on this area. The entrepreneurs should go for intensive training regularly in order to overcome these obstacles. The regular training programmes for entrepreneurs be organised. To motivate the entrepreneurs to join the training programmes, incentives should be given to entrepreneurs in form of various concessions. Information on various parameters of population like income, purchasing power etc., be provided to entrepreneurs. Results of inter - correlation Matrix: The results of inter - correlation matrix shows that all the five problems which emerged from the factor model are highly correlated with each other and differ significantly at one per cent level of significant. The Cranach s Alfa for the all five problems are.802,.812,.726,.383 and.557 respectively. It shows that all these five factors have high degree of reliability. The cronbach s Alfa of one factor is found to be low due to less number of statements in this factor. Insert table 4 here ANOVA Results: One way and two way analysis of variance (ANOVA) techniques were applied to find significance difference between the means of factors emerged from factor model and profile of entrepreneurs. Profile of entrepreneurs includes age, education and family background of entrepreneurs. Table 5 highlights the one way analysis of variance (ANOVA) result age, education and occupational background of entrepreneurs. There exist significant difference between age of entrepreneurs and problem of pricing of the product faced by entrepreneurs of small scale sector at 5 per cent level of significance and with other variables there is no significant difference. It means entrepreneurs in different age groups face the problem of pricing of the product. Similarly, education of entrepreneurs and five problems reduced from factor solution reveals that there exist significant difference between education and financial barriers faced by entrepreneurs of small scale sector at 5 per cent level of significance. It shows that significant difference exist between education and financial barriers. There is a need to provide information and training to entrepreneurs in the field of finance. Family background of entrepreneurs found to be statistically significant with problem of estimation of demand of the product at 5 per cent level of significance and with rest of the variables there exist no significant

8 difference. It shows that the problem is due to difference in occupation background of the entrepreneurs. Insert table 5 here Table 6 reveals the result of two way analysis of variance (ANOVA) with age, education and family background of entrepreneurs and five major problems encountered faced by entrepreneurs i.e. problem of financial barriers, labour related issues, pricing of product, infrastructural and demand estimation shows different results. Inset table 6 here Age and education of entrepreneurs found to be statistically significant with problem of demand estimation at 1 per cent level of significance and with financial barriers at 5 per cent level of significance. Similarly, age and education of entrepreneurs found to be statistically significant with infrastructural constraints at 10 per cent level of significance. Age and occupational background of entrepreneurs found to be statistically significant with second, third and fourth problems i.e. labour, pricing of product and infrastructural constrains at 5 per cent level of significance and with financial and problem of demand estimation at 1 per cent level of significance. Education and occupational background of entrepreneurs found to be statistically significant with first, third and fifth problems i.e. financial, pricing of product and problem of demand estimation at 5 per cent level of significance and with second and fourth problem i.e. labour and infrastructural constraints there is no significant difference. These findings can be more useful to policy makers while dealing with small scale entrepreneurs. 5. Summary and Conclusion: The foregoing analysis reveals that factor analytical model has reduced the 20 statements in to five major problems. These are financial barriers, labour problems, pricing of product, infrastructural and estimation of demand of product. Inter- correlation matrix shows the high degree of correlation among all major problems faced by them. One way and two way analysis of variance (ANOVA) results shows the different set of inferences which can be adopted to tackle different problems differently. Age of entrepreneurs and one way analysis of variance results show that the problem of pricing of product vary significantly and with education, financial problem differ significantly and with occupational background,the problem of demand estimation differ significantly. Two way analysis of variance (ANOVA) results highlight the different results. There is a need to formulate the policies forte growth of small scale sector. The various problems faced by them be solved collectively. Promotional measures and training to entrepreneurs can go a long way to solve the various problems faced by them. The analysis of variance result can be used to formulate policies to sort out the problems faced by entrepreneurs

9 of small scale sector. The entrepreneurs of small scale sector should follow modern human resource practices to tackle the various internal problems faced by them and problems which are beyond the control of entrepreneurs be solved by promotional and government agencies. Limitation of the study: The study is based on the data collected from two States, inferences drawn from these cannot be generalised but these results can be useful. Moreover, these States are the hub of small scale industries. For policy formulation in these States, such type of studies are useful. Due to time constrains and non availability of entrepreneurs the sample size was confined to 160 only. References: Bezing, et al (2009), Entrepreneurs in Turkey: A Factor Analysis of motivation,success Factors, and Problems, Journal of Small Business Management, 47(1),58-91 Kuruba, G. (2006), 'Issues in Promotion of Small Business Enterprises in Botswana', Indian Journal of Commerce, 59(1), Mambula, C. (2002), Perceptions of SME Growth Constraints in Nigeria, Journal of Small Business Management, 40 (1), Tagoe et al. (2005), Financial Challenges Facing Urban SMEs under Financial Sector Liberalisation in Ghana, Journal of Small Business Management, 43 (3), Taylor and Brooksbank (1995), Marketing Practices among Small New Zealand Organisations, Journal of Enterprising Culture, 3 (2), Irvin, D. and Scott, J.M.(2010), Barriers Faced by SMEs in Raising Finance, International Journal of Entrepreneurship Behaviour and Research, 16(3), Ismail et al (2006), A study of Motivation in Business Start-ups Among Malay Entrepreneurs, International Business and Economics Research Journal, 5 (2), Matlay, H. (2002), Industrial Relations in the SME Sector of the British Economy, Journal of Small Business and Enterprise Development, 9(3), pp Wu et al (208), An Empirical Evidence of S Business Financing in China, Management Research News, 31(12) pp

10 Appendix: Table 1: KMO and Bartlett s Test Kieser-Meyer-Olin Measure of Sampling.789 Adequacy Bartlett s Test of Sphericity Approx. Chi-Square df 190 Sig..000 Table2: Rotated Component Matrix Statement Factor Factor 2 Factor 3 Factor 4 Factor 5 Communalities 1 labour absenteeism in your organisation? availability of skilled labour? increase in cost of labour? labour turnover in your organisations? labour relations in your organisations? Taxation? getting information? technological changes? frequent break down of power? Do you face the of problem of getting loans from financial institutions? frequent change in market conditions?

11 transportation? opening up of the economy? pricing of the product? publicity of product? estimation of demands of the product? regularity of work? collateral security? higher rate of interest? getting raw material? Eigen values Percentage of variance Cumulative percentage of variance Extraction method: Principal component analysis. Rotation Method: Varimax with Kaiser Normalization. Rotation Converged in 17 iterations.

12 Table3: Naming of factors Fact or Name of Factor Name of Statement Factor loading F1 Financial problems labour relations in your organisations? Do you face the of problem of getting loans from financial institutions? F2 Labour related obstacles frequent change in market conditions? regularity of work? higher rate of interest? availability of skilled labour? increase in cost of labour? F3 Problem of pricing of the product getting information? opening up of the economy? publicity of product? labour absenteeism in your organisation? labour turnover in your organisations? Taxation? frequent break down of power? pricing of the product?

13 F4 Infrastructural constraints technological changes?.623 F5 Problem of demand estimation transportation? estimation of demands of the product? collateral security? getting raw material? Table4: Factor wise Inter-Correlations Matrix Name of factors Financial problems Labour related obstacles Problem of pricing of the product Infrastructural Constraints Problem of demand estimation Financial problems Labour related obstacles Problem of pricing of the product Infrastructural Constraints.717**.551**.486** **.444** ** Problem of demand estimation.525**.474**..253**.295** 1 Cronbach s Alfa N=160, Note: ** indicates 1 per cent level of significance

14 Table5: One way analysis of variance (ANOVA) result Name of factors Age Education Occupational background F-Value F-Value F-Value Financial problems (.159) 9.154**.552 (.577) Labour related obstacles.546 (.702) (.300).729 (.484) Problem of pricing of the product 3.698** (.007) (.160).175 (.840) Infrastructural Constraints (.157).614 (.542).221 (.802) Problem of demand estimation (.125).312 (.732) 5.619** (.005) Note: * indicates 1 per cent level of significance ** indicates 5 per cent level of significance

15 Table 6: Age and education-wise two way analysis of variance (ANOVA) result Name of factors Financial problems Labour related obstacles Problem of pricing of the product Infrastructural Constraints Problem of demand estimation Age and Education Age and occupational background Education and occupational background F-Value F-Value F-Value 2.060** 4.917* 3.768** (.052) (.001) (.026) df=7.872 (.531) df= (.225) df= *** (.068) df= )* df= ** (.005) 3.278** (.013) 3.265** (.014) * Note: * indicates 1 per cent level of significance ** indicates 5 per cent level of significance *** indicates 10 per cent level of significance.843 (.433) 4.724** (.010).933 (.396) 4.820** (.009)

Chapter VIII Customers Perception Regarding Health Insurance

Chapter VIII Customers Perception Regarding Health Insurance Chapter VIII Customers Perception Regarding Health Insurance This chapter deals with the analysis of customers perception regarding health insurance and involves its examination at series of stages i.e.

More information

CHAPTER-III CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AT COMMERCIAL BANKS. performance of the commercial banks. The implementation of the CRM consists

CHAPTER-III CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AT COMMERCIAL BANKS. performance of the commercial banks. The implementation of the CRM consists 71 CHAPTER-III CUSTOMER RELATIONSHIP MANAGEMENT (CRM) AT COMMERCIAL BANKS The implementation of the CRM is essential to establish a better performance of the commercial banks. The implementation of the

More information

CHAPTER VI ON PRIORITY SECTOR LENDING

CHAPTER VI ON PRIORITY SECTOR LENDING CHAPTER VI IMPACT OF PRIORITY SECTOR LENDING 6.1 PRINCIPAL FACTORS THAT HAVE DIRECT IMPACT ON PRIORITY SECTOR LENDING 6.2 ASSOCIATION BETWEEN THE PROFILE VARIABLES AND IMPACT OF PRIORITY SECTOR CREDIT

More information

Does organizational culture cheer organizational profitability? A case study on a Bangalore based Software Company

Does organizational culture cheer organizational profitability? A case study on a Bangalore based Software Company Does organizational culture cheer organizational profitability? A case study on a Bangalore based Software Company S Deepalakshmi Assistant Professor Department of Commerce School of Business, Alliance

More information

APPRAISAL OF FINANCIAL AND ADMINISTRATIVE FUNCTIONING OF PUNJAB TECHNICAL UNIVERSITY

APPRAISAL OF FINANCIAL AND ADMINISTRATIVE FUNCTIONING OF PUNJAB TECHNICAL UNIVERSITY APPRAISAL OF FINANCIAL AND ADMINISTRATIVE FUNCTIONING OF PUNJAB TECHNICAL UNIVERSITY In the previous chapters the budgets of the university have been analyzed using various techniques to understand the

More information

A STUDY ON FACTORS AFFECTING INDIVIDUALS INVESTMENT TOWARDS LIFE INSURANCE POLICIES

A STUDY ON FACTORS AFFECTING INDIVIDUALS INVESTMENT TOWARDS LIFE INSURANCE POLICIES A STUDY ON FACTORS AFFECTING INDIVIDUALS INVESTMENT TOWARDS LIFE INSURANCE POLICIES *Heena Kothari Professor Altius Institute of Universal Studies, Indore (MP) India Email: heena.kothari@altius.ac.in **Roopam

More information

Customer PreferenCes for Home Loans

Customer PreferenCes for Home Loans Customer PreferenCes for Home Loans mahabir singh narwal 1, sushma rani 2, and radhika 3 1 Associate Professor, Department of Commerce, Kurukshetra University, Kurukshetra, India. Email-id: mahabirnarwal@gmail.com.

More information

EFFECT OF ENVIRONMENTAL CONCERN & SOCIAL NORMS ON ENVIRONMENTAL FRIENDLY BEHAVIORAL INTENTIONS

EFFECT OF ENVIRONMENTAL CONCERN & SOCIAL NORMS ON ENVIRONMENTAL FRIENDLY BEHAVIORAL INTENTIONS 169 EFFECT OF ENVIRONMENTAL CONCERN & SOCIAL NORMS ON ENVIRONMENTAL FRIENDLY BEHAVIORAL INTENTIONS Joshi Pradeep Assistant Professor, Quantum School of Business, Roorkee, Uttarakhand, India joshipradeep_2004@yahoo.com

More information

Business Performance Evaluation Model for the Taiwan Electronic Industry based on Factor Analysis and AHP Method

Business Performance Evaluation Model for the Taiwan Electronic Industry based on Factor Analysis and AHP Method Proceedings of the World Congress on Engineering 200 Vol III WCE 200, June 0 - July 2, 200, London, U.K. Business Performance Evaluation Model for the Taiwan Electronic Industry based on Factor Analysis

More information

FACTORS AFFECTING CUSTOMERS BUYING DECISIONS OF MOBILE PHONE: A STUDY ON KHULNA CITY, BANGLADESH

FACTORS AFFECTING CUSTOMERS BUYING DECISIONS OF MOBILE PHONE: A STUDY ON KHULNA CITY, BANGLADESH FACTORS AFFECTING CUSTOMERS BUYING DECISIONS OF MOBILE PHONE: A STUDY ON KHULNA CITY, BANGLADESH Md Reaz Uddin 1 Nusrat Zahan Lopa 2 and Md. Oheduzzaman 3 1 Assistant Professor, Business Administration

More information

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT Customer Preference and Satisfaction towards Housing Finance with Special Reference to Vijayawada, Andhra Pradesh P. Krishna Priya Assistant Professor,

More information

THE USE OF PERFORMANCE MEASURES IN SMALL TO MEDIUM ENTERPRISES (SMEs) AN EXPLORATORY STUDY

THE USE OF PERFORMANCE MEASURES IN SMALL TO MEDIUM ENTERPRISES (SMEs) AN EXPLORATORY STUDY THE USE OF PERFORMANCE MEASURES IN SMALL TO MEDIUM ENTERPRISES (SMEs) AN EXPLORATORY STUDY Brendan Phillips, Thomas Tan Tsu Wee and Tekle Shanka Curtin Business School Keywords: SMEs, performance measures,

More information

Financial Innovation and Advancing Information Technology Values in Indian Banks

Financial Innovation and Advancing Information Technology Values in Indian Banks Research Journal of Management Sciences ISSN 2319 1171 Financial Innovation and Advancing Information Technology Values in Indian Banks Abstract Deepika Upadhyaya and Manish Badlani Faculty of Management

More information

CORRELATES OF EMPLOYEE SATISFACTION WITH PERFORMANCE APPRAISAL SYSTEM IN FOREIGN MNC BPOs OPERATING IN INDIA

CORRELATES OF EMPLOYEE SATISFACTION WITH PERFORMANCE APPRAISAL SYSTEM IN FOREIGN MNC BPOs OPERATING IN INDIA Annals of the University of Petroşani, Economics, 10(4), 2010, 215-224 215 CORRELATES OF EMPLOYEE SATISFACTION WITH PERFORMANCE APPRAISAL SYSTEM IN FOREIGN MNC BPOs OPERATING IN INDIA HERALD MONIS, T.

More information

An empirical study of factor analysis on M & A performance of listed companies of Chinese pharmaceutical industry

An empirical study of factor analysis on M & A performance of listed companies of Chinese pharmaceutical industry Available online www.jocpr.com Journal of Chemical and Pharmaceutical Research, 2014, 6(4):963-968 Research Article ISSN : 0975-7384 CODEN(USA) : JCPRC5 An empirical study of factor analysis on M & A performance

More information

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT

THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT THE INTERNATIONAL JOURNAL OF BUSINESS & MANAGEMENT Importance of Service Quality and Service Encounter: As a Foundation for Customer Satisfaction in Fast Food Industry Dr. Rahela Tabassum Associate Professor,

More information

T-test & factor analysis

T-test & factor analysis Parametric tests T-test & factor analysis Better than non parametric tests Stringent assumptions More strings attached Assumes population distribution of sample is normal Major problem Alternatives Continue

More information

JOB SATISFACTION DURING RECESSION PERIOD: A STUDY ON PUBLIC & PRIVATE INSURANCE IN PUNJAB

JOB SATISFACTION DURING RECESSION PERIOD: A STUDY ON PUBLIC & PRIVATE INSURANCE IN PUNJAB JOB SATISFACTION DURING RECESSION PERIOD: A STUDY ON PUBLIC & Hardeep Kaur* PRIVATE INSURANCE IN PUNJAB Abstract: This study is on the public and private sector employees of insurance sector to measure

More information

A STUDY ON ONBOARDING PROCESS IN SIFY TECHNOLOGIES, CHENNAI

A STUDY ON ONBOARDING PROCESS IN SIFY TECHNOLOGIES, CHENNAI A STUDY ON ONBOARDING PROCESS IN SIFY TECHNOLOGIES, CHENNAI ABSTRACT S. BALAJI*; G. RAMYA** *Assistant Professor, School of Management Studies, Surya Group of Institutions, Vikravandi 605652, Villupuram

More information

Astitva International Journal of Commerce Management and Social Sciences

Astitva International Journal of Commerce Management and Social Sciences AN EMPIRICAL EVALUATION OF CRITICAL SUCCESS FACTORS OF KNOWLEDGE MANAGEMENT FOR ORGANIZATIONAL SUSTAINABILITY ABSTRACT DR. ANLI SURESH Assistant Professor of Commerce Madras Christian College Chennai anli.sgain@gmail.com

More information

A Survey Instrument for Identification of the Critical Failure Factors in the Failure of ERP Implementation at Indian SMEs

A Survey Instrument for Identification of the Critical Failure Factors in the Failure of ERP Implementation at Indian SMEs A Survey Instrument for Identification of the Critical Failure Factors in the Failure of ERP Implementation at Indian SMEs ABSTRACT Dr. Ganesh L 1, Arpita Mehta 2 Many quantitative and qualitative studies

More information

Developing and Validating Customer Relationship Management (CRM) Practices Construct

Developing and Validating Customer Relationship Management (CRM) Practices Construct International Journal of Business and Behavioral Sciences Vol., No.; January 0 Developing and Validating Customer Relationship Management (CRM) Practices Construct Zuliana Zulkifli, *Izah Mohd Tahir Faculty

More information

5.2 Customers Types for Grocery Shopping Scenario

5.2 Customers Types for Grocery Shopping Scenario ------------------------------------------------------------------------------------------------------- CHAPTER 5: RESULTS AND ANALYSIS -------------------------------------------------------------------------------------------------------

More information

Having undertaken a general discussion on the basis of Report IV, Small and medium-sized enterprises and decent and productive employment creation,

Having undertaken a general discussion on the basis of Report IV, Small and medium-sized enterprises and decent and productive employment creation, International Labour Conference Provisional Record 104th Session, Geneva, June 2015 11-1 Fourth item on the agenda: Small and medium-sized enterprises and decent and productive employment creation Reports

More information

Factors affecting teaching and learning of computer disciplines at. Rajamangala University of Technology

Factors affecting teaching and learning of computer disciplines at. Rajamangala University of Technology December 2010, Volume 7, No.12 (Serial No.73) US-China Education Review, ISSN 1548-6613, USA Factors affecting teaching and learning of computer disciplines at Rajamangala University of Technology Rungaroon

More information

How To Find Out What Influences An Investor'S View On Investment In Indian Capital

How To Find Out What Influences An Investor'S View On Investment In Indian Capital Investors Perception for Stock Market: Evidences from National Capital Region of India Dr. Gagan Kukreja Assistant Professor, Department of Accounting College of Business & Finance, Ahlia University P.

More information

LIST OF TABLES. 4.3 The frequency distribution of employee s opinion about training functions emphasizes the development of managerial competencies

LIST OF TABLES. 4.3 The frequency distribution of employee s opinion about training functions emphasizes the development of managerial competencies LIST OF TABLES Table No. Title Page No. 3.1. Scoring pattern of organizational climate scale 60 3.2. Dimension wise distribution of items of HR practices scale 61 3.3. Reliability analysis of HR practices

More information

Factor Analysis. Principal components factor analysis. Use of extracted factors in multivariate dependency models

Factor Analysis. Principal components factor analysis. Use of extracted factors in multivariate dependency models Factor Analysis Principal components factor analysis Use of extracted factors in multivariate dependency models 2 KEY CONCEPTS ***** Factor Analysis Interdependency technique Assumptions of factor analysis

More information

Mobile Marketing: Examining the impact of Interest, Individual attention, Problem faced and consumer s attitude on intention to purchase

Mobile Marketing: Examining the impact of Interest, Individual attention, Problem faced and consumer s attitude on intention to purchase Mobile Marketing: Examining the impact of Interest, Individual attention, Problem faced and consumer s attitude on intention to purchase KARTHIKEYAN.N (Corresponding Author) ASSISTANT PROFESSOR M.B.A DHANALAKSHMI

More information

A STUDY ON CRM IMPLEMENTATION IN THE INDIAN BANKS WITH SPECIAL REFERENCE TO COIMBATORE CITY

A STUDY ON CRM IMPLEMENTATION IN THE INDIAN BANKS WITH SPECIAL REFERENCE TO COIMBATORE CITY IJER Serials Publications 12(2), 2015: 477-485 ISSN: 0972-9380 A STUDY ON CRM IMPLEMENTATION IN THE INDIAN BANKS WITH SPECIAL REFERENCE TO COIMBATORE CITY Abstract: Purpose - To understand the critical

More information

Effectiveness of Performance Appraisal: Its Outcomes and Detriments in Pakistani Organizations

Effectiveness of Performance Appraisal: Its Outcomes and Detriments in Pakistani Organizations Effectiveness of Performance Appraisal: Its Outcomes and Detriments in Pakistani Organizations Hafiz Muhammad Ishaq Federal Urdu University of Arts, Science and Technology, Islamabad, Pakistan E-mail:

More information

CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY

CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY CUSTOMER PERCEPTION AND RESPONSE TOWARDS ONLINE MARKETING IN CHENNAI CITY Dr. K. KRISHNAMURTHY Assistant Professor, Research Supervisor, P.G & Research Dept of Commerce, Rajeswari Vedachalam Government

More information

Job Preference Factors of International Students

Job Preference Factors of International Students Job Preference Factors of International Students Hanoku Bathula Senior Lecturer International Business Programme AIS St Helens PO Box 2995 Auckland 1140 New Zealand Phone: +649 8151717 Extn 814 Email:

More information

CUSTOMER ANALYTICS ON TELECOM CHURN ABSTRACT

CUSTOMER ANALYTICS ON TELECOM CHURN ABSTRACT CUSTOMER ANALYTICS ON TELECOM CHURN P.S. Rajeshwari (Assistant Professor) School of management, SRM University, Kattankulathur 603203. Dr. P. Ravilochan (Professor) School of management, SRM University,

More information

DATA ANALYSIS AND INTERPRETATION OF EMPLOYEES PERSPECTIVES ON HIGH ATTRITION

DATA ANALYSIS AND INTERPRETATION OF EMPLOYEES PERSPECTIVES ON HIGH ATTRITION DATA ANALYSIS AND INTERPRETATION OF EMPLOYEES PERSPECTIVES ON HIGH ATTRITION Analysis is the key element of any research as it is the reliable way to test the hypotheses framed by the investigator. This

More information

Measuring Problems and Prospects of Women Entrepreneurs: an Empirical Insight on Beauty Parlor Business in Bangladesh

Measuring Problems and Prospects of Women Entrepreneurs: an Empirical Insight on Beauty Parlor Business in Bangladesh Measuring Problems and Prospects of Women Entrepreneurs: an Empirical Insight on Beauty Parlor Business in Bangladesh Naznin Alam, Faria Kabir 2 Corresponding Author, Lecturer, Department of Business Administration,

More information

Entrepreneurial Competencies of MBA Students A Study in Songkhla Thailand

Entrepreneurial Competencies of MBA Students A Study in Songkhla Thailand Entrepreneurial Competencies of MBA Students A Study in Songkhla Thailand 1. Chutima Wangbenmad,Hatyai Business School,Hatyai University, Songkhla, Thailand, drchutima@hu.ac.th 2. Jedsarid Sangkapan,Faculty

More information

SWITCHING TENDENCIES OF CONSUMERS OF MOBILE PHONE SERVICES IN MADURAI DISTRICT

SWITCHING TENDENCIES OF CONSUMERS OF MOBILE PHONE SERVICES IN MADURAI DISTRICT SWITCHING TENDENCIES OF CONSUMERS OF MOBILE PHONE SERVICES IN MADURAI DISTRICT Abstract Dr. A. Shabinullah khan 1 Dr. A. Abbas manthiri 2 India as Asia s third largest economy, is adding at least one million

More information

CHAPTER 4 KEY PERFORMANCE INDICATORS

CHAPTER 4 KEY PERFORMANCE INDICATORS CHAPTER 4 KEY PERFORMANCE INDICATORS As the study was focused on Key Performance Indicators of Information Systems in banking industry, the researcher would evaluate whether the IS implemented in bank

More information

Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic

Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic Students Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Case Study Ho Polytechnic Appaw-Agbola Esther Theresa Ho Polytechnic,Box 217,HoV/R, W/A,Ghana

More information

Impact Factor 0.348 E- ISSN - 2349-6746 ISSN -2349-6738

Impact Factor 0.348 E- ISSN - 2349-6746 ISSN -2349-6738 BUYING BEHAVIOUR OF INVESTORS OF SMALL TOWNS WITH RESPECT TO INSURANCE POLICIES: A STUDY ON BARPETA DISTRICT OF ASSAM Dr. Bidyut Jyoti Bhattacharjee Assistant Professor, Department of Commerce, B.H.College,

More information

Common factor analysis

Common factor analysis Common factor analysis This is what people generally mean when they say "factor analysis" This family of techniques uses an estimate of common variance among the original variables to generate the factor

More information

Pull and Push Factors of Migration: A Case Study in the Urban Area of Monywa Township, Myanmar

Pull and Push Factors of Migration: A Case Study in the Urban Area of Monywa Township, Myanmar Pull and Push Factors of Migration: A Case Study in the Urban Area of Monywa Township, Myanmar By Kyaing Kyaing Thet Abstract: Migration is a global phenomenon caused not only by economic factors, but

More information

Uncertain Supply Chain Management

Uncertain Supply Chain Management Uncertain Supply Chain Management 4 (2016) ** ** Contents lists available at GrowingScience Uncertain Supply Chain Management homepage: www.growingscience.com/uscm An investigation into the determinants

More information

Awareness and Willingness to Pay for Health Insurance: An Empirical Study with Reference to Punjab India

Awareness and Willingness to Pay for Health Insurance: An Empirical Study with Reference to Punjab India Awareness and Willingness to Pay for Health Insurance: An Empirical Study with Reference to Punjab India Dr. Sumninder Kaur Bawa Sr. Lecturer Department of Commerce and Business Management Guru Nanak Dev

More information

Ministerie van Toerisme, Economische Zaken, Verkeer en Telecommunicatie Ministry of Tourism, Economic Affairs, Transport and Telecommunication

Ministerie van Toerisme, Economische Zaken, Verkeer en Telecommunicatie Ministry of Tourism, Economic Affairs, Transport and Telecommunication SME Policy Framework for St. Maarten May, 2014 Department of Economic Affairs, Transportation & P. 1 of 16 TABLE OF CONTENTS 1. Introduction 2. SME Developments in St. Maarten 2.1 Definition 2.2 Government

More information

An Analysis of measures of Micro Credit

An Analysis of measures of Micro Credit Business and Management Research Journal Vol. 6(3): 21-28, March 2016 Available online at http://resjournals.com/journals/research-in-business-and-management.html ISSN: 2026-6804 2016 International Research

More information

Dept. of Commerce and Financial Studies, Bharathidasan University, Tiruchirappalli, India. Pentecost University, Accra, Ghana

Dept. of Commerce and Financial Studies, Bharathidasan University, Tiruchirappalli, India. Pentecost University, Accra, Ghana Investors Attitude on Stock Selection 1 E. Bennet, 2 Dr. M. Selvam, 3 Eva Ebenezer, 4 V. Karpagam, 5 S. Vanitha 1,2,4,5 Dept. of Commerce and Financial Studies, Bharathidasan University, Tiruchirappalli,

More information

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research

ASIAN JOURNAL OF MANAGEMENT RESEARCH Online Open Access publishing platform for Management Research Online Open Access publishing platform for Management Research Copyright by the authors - Licensee IPA- Under Creative Commons license 3.0 Research Article ISSN 2229 3795 Rural policyholders preference

More information

IMPACT OF CELEBRITY ENDORSED ADVERTISEMENTS ON CONSUMERS

IMPACT OF CELEBRITY ENDORSED ADVERTISEMENTS ON CONSUMERS 22 IMPACT OF CELEBRITY ENDORSED ADVERTISEMENTS ON CONSUMERS DR. BIMAL ANJUM*; SUKHWINDER KAUR DHANDA**; SUMEET NAGRA*** ABSTRACT *HOD and Professor, Management Studies Department, RIMT-IET, Mandi Gobindgarh,

More information

CHALLENGES AND BARRIERS ENCOUNTERED BY THE SMES OWNERS IN MUSCAT

CHALLENGES AND BARRIERS ENCOUNTERED BY THE SMES OWNERS IN MUSCAT CHALLENGES AND BARRIERS ENCOUNTERED BY THE SMES OWNERS IN MUSCAT Blossom Christina * Assistant Professor Department Of Management Waljat College Of Appleid Science, Muscat P.O.BOX:197, P.C.124, RUSAYL,

More information

InvestorsInvestmentDecisionsinCapitalMarketKeyFactors

InvestorsInvestmentDecisionsinCapitalMarketKeyFactors Global Journal of Management and Business Research: C Finance Volume 15 Issue 4 Version 1.0 Year 2015 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA)

More information

CASE STORY ON GENDER DIMENSION OF AID FOR TRADE. Banking on Women Pays Off: Creating Opportunities for Women Entrepreneurs

CASE STORY ON GENDER DIMENSION OF AID FOR TRADE. Banking on Women Pays Off: Creating Opportunities for Women Entrepreneurs CASE STORY ON GENDER DIMENSION OF AID FOR TRADE Banking on Women Pays Off: Creating Opportunities for Women Entrepreneurs Banking on Women Pays Off Creating Opportunities for Women Entrepreneurs International

More information

An Empirical Examination of the Relationship between Financial Trader s Decision-making and Financial Software Applications

An Empirical Examination of the Relationship between Financial Trader s Decision-making and Financial Software Applications Empirical Examination of Financial decision-making & software apps. An Empirical Examination of the Relationship between Financial Trader s Decision-making and Financial Software Applications Research-in-Progress

More information

PERCEIVED ROLE OF BUSINESS SCHOOL IN DEVELOPING LEADERSHIP IN STUDENTS

PERCEIVED ROLE OF BUSINESS SCHOOL IN DEVELOPING LEADERSHIP IN STUDENTS IMPACT: International Journal of Research in Business Management (IMPACT: IJRBM) ISSN(E): 2321-886X; ISSN (P): 2347-4572 Vol. 3, Issue 8, Aug 2015, 33-46 Impact Journals PERCEIVED ROLE OF BUSINESS SCHOOL

More information

CUSTOMER RELATIONSHIP MANAGEMENT OF SELECT LIFE INSURANCE COMPANIES

CUSTOMER RELATIONSHIP MANAGEMENT OF SELECT LIFE INSURANCE COMPANIES I n t e r n a t i o n a l J o u r n a l o f M a n a g e m e n t F o c u s 1 CUSTOMER RELATIONSHIP MANAGEMENT OF SELECT LIFE INSURANCE COMPANIES G. RAJU Asst. Professor of Business Administration, St. Thomas

More information

P. Mohanraj 3 Assistant Professor in Management Studies Nandha Arts and Science College Erode, Tamil Nadu, India

P. Mohanraj 3 Assistant Professor in Management Studies Nandha Arts and Science College Erode, Tamil Nadu, India ISSN: 2321-7782 (Online) Volume 2, Issue 5, May 2014 International Journal of Advance Research in Computer Science and Management Studies Research Paper Available online at: www.ijarcsms.com A Conceptual

More information

Service Quality Assessment: A Study of Consumer Satisfaction in Indian Insurance Sector

Service Quality Assessment: A Study of Consumer Satisfaction in Indian Insurance Sector IOSR Journal of Business and Management (IOSR-JBM) e-issn: 2278-487X, p-issn: 2319-7668. Volume 16, Issue 3. Ver. V (Mar. 2014), PP 34-41 Service Quality Assessment: A Study of Consumer Satisfaction in

More information

CHAPTER I INTRODUCTION AND DESIGN OF THE STUDY

CHAPTER I INTRODUCTION AND DESIGN OF THE STUDY CHAPTER I INTRODUCTION AND DESIGN OF THE STUDY INTRODUCTION Working capital is the cash available for day to day functions of a business. It is the cash that can be used to foot expected and unplanned

More information

International Business & Economics Research Journal June 2013 Volume 12, Number 6

International Business & Economics Research Journal June 2013 Volume 12, Number 6 Establishing The Challenges Affecting South African SMEs Michael C. Cant, University of South Africa, South Africa Johannes A. Wiid, University of South Africa, South Africa ABSTRACT Cant and Ligthelm

More information

Ranking Barriers to Implementing Marketing Plans in the Food Industry

Ranking Barriers to Implementing Marketing Plans in the Food Industry Ranking Barriers to Implementing Marketing Plans in the Food Industry Shahram Gilaninia 1, Seyed Yahya Seyed Danesh 2, Mina Abroofarakh 3* 1 Department of Industrial Management, Rasht Branch, Islamic Azad

More information

IJPSS Volume 2, Issue 3 ISSN: 2249-5894

IJPSS Volume 2, Issue 3 ISSN: 2249-5894 A STUDY ON PROBLEM AND PROSPECTS OF WOMEN ENTREPRENEURS WITH SPECIAL REFERENCE TO G. PALANIAPPAN* C. S. RAMANIGOPAL** A. MANI*** ERODE DISTRICT ABSTRACT: Women have been successful in breaking their confinement

More information

Managing Human Resources in Small and Medium Enterprises (SMEs) in Developing Countries: A Research Agenda for Bangladesh SMEs

Managing Human Resources in Small and Medium Enterprises (SMEs) in Developing Countries: A Research Agenda for Bangladesh SMEs DOI: 10.7763/IPEDR. 2012. V55. 43 Managing Human Resources in Small and Medium Enterprises (SMEs) in Developing Countries: A Research Agenda for Bangladesh SMEs Mohammad A Arafat 1 and Dr Ezaz Ahmed 2

More information

Role of Micro-Financing in Women Empowerment : An Empirical Study of Urban Punjab

Role of Micro-Financing in Women Empowerment : An Empirical Study of Urban Punjab Pacific Business Review International 46 Pacific Business Volume Review 5 Issue International 1 (July 2012) Role of Micro-Financing in Women Empowerment : An Empirical Study of Urban Punjab DR.SANGEETA

More information

ISSN: 2321-7782 (Online) Volume 2, Issue 3, March 2014 International Journal of Advance Research in Computer Science and Management Studies

ISSN: 2321-7782 (Online) Volume 2, Issue 3, March 2014 International Journal of Advance Research in Computer Science and Management Studies ISSN: 2321-7782 (Online) Volume 2, Issue 3, March 2014 International Journal of Advance Research in Computer Science and Management Studies Research Article / Paper / Case Study Available online at: www.ijarcsms.com

More information

IMPACT ASSESSMENT OF THE ROLE OF MICROFINANCE BANKS IN FINANCING SMALL SCALE ENTERPRISES IN DELTA STATE, NIGERIA

IMPACT ASSESSMENT OF THE ROLE OF MICROFINANCE BANKS IN FINANCING SMALL SCALE ENTERPRISES IN DELTA STATE, NIGERIA IMPACT ASSESSMENT OF THE ROLE OF MICROFINANCE BANKS IN FINANCING SMALL SCALE ENTERPRISES IN DELTA STATE, NIGERIA Edafiaje, A. L. Department of Banking and Finance Delta Sate Polytechnic, Ozoro, Nigeria

More information

List of Tables. Page Table Name Number. Number 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3

List of Tables. Page Table Name Number. Number 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3 xi List of s 2.1 Goleman's Emotional Intelligence Components 13 2.2 Components of TLQ 34 2.3 Components of Styles / Self Awareness Reviewed 51 2.4 Relationships to be studied between Self Awareness / Styles

More information

AN INTEGRATED MODEL FOR QUALITY ASSURANCE IN MANAGEMENT EDUCATION

AN INTEGRATED MODEL FOR QUALITY ASSURANCE IN MANAGEMENT EDUCATION AN INTEGRATED MODEL FOR QUALITY ASSURANCE IN MANAGEMENT EDUCATION Abstract: Dr.A.V.R.Pandiyan Dr. V. Thanikachalam This research article examines the views of various management thinkers, researchers and

More information

Factors Determining the Women Empowerment through Microfinance: An Empirical Study in Sri Lanka

Factors Determining the Women Empowerment through Microfinance: An Empirical Study in Sri Lanka Factors Determining the Women Empowerment through Microfinance: An Empirical Study in Sri Lanka Y. Rathiranee, D. M. Semasinghe Abstract This study attempts to identify the factors influencing on women

More information

IOE PERSPECTIVES ON THE POST 2015 DEVELOPMENT AGENDA JANUARY 2013

IOE PERSPECTIVES ON THE POST 2015 DEVELOPMENT AGENDA JANUARY 2013 IOE PERSPECTIVES ON THE POST 2015 DEVELOPMENT AGENDA JANUARY 2013 INTERNATIONAL ORGANISATION OF EMPLOYERS Disclaimer Articles posted on the website are made available by the UNCTAD secretariat in the form

More information

A STUDY ON EFFECTIVENESS OF PERFORMANCE APPRAISAL SYSTEM IN MANUFACTURING INDUSTRIES IN INDIA

A STUDY ON EFFECTIVENESS OF PERFORMANCE APPRAISAL SYSTEM IN MANUFACTURING INDUSTRIES IN INDIA International Journal of Advanced Research in Management (IJARM) Volume 7, Issue 1, Jan-April (2016), pp. 44-50, Article ID: 10220160701006 Available online at http://www.iaeme.com/ijarm/issues.asp?jtype=ijarm&vtype=7&itype=1

More information

An Assessment of Services of Cell-phone Service Providers by Utilizing the SERVQUAL Model: A Study of Valsad District

An Assessment of Services of Cell-phone Service Providers by Utilizing the SERVQUAL Model: A Study of Valsad District Page33 An Assessment of Services of Cell-phone Service Providers by Utilizing the SERVQUAL Model: A Study of Valsad District Dr. Brijesh S. Patel Assistant Professor, D. R. Patel & R. B. Patel Commerce

More information

SHIV SHAKTI International Journal in Multidisciplinary and Academic Research (SSIJMAR) Vol. 2, No. 2, March-April (ISSN 2278 5973)

SHIV SHAKTI International Journal in Multidisciplinary and Academic Research (SSIJMAR) Vol. 2, No. 2, March-April (ISSN 2278 5973) SHIV SHAKTI International Journal in Multidisciplinary and Academic Research (SSIJMAR) Vol. 2, No. 2, March-April (ISSN 2278 5973) FACTOR ANALYSIS OF ATTRIBUTES AFFECTING EMPLOYEE S ATTITUDE TOWARDS ERP

More information

A STUDY OF CONSUMER ATTITUDE TOWARDS ADVERTISING THROUGH MOBILE PHONES

A STUDY OF CONSUMER ATTITUDE TOWARDS ADVERTISING THROUGH MOBILE PHONES A STUDY OF CONSUMER ATTITUDE TOWARDS ADVERTISING THROUGH MOBILE PHONES Sunny Dawar*, Dr. Anil Kothari** Abstract Advanced technology plays a significant role in analysis of consumers psychology and their

More information

Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India

Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India Impact of ICT on Teacher Engagement in Select Higher Educational Institutions in India Bushra S P Singh 1, Dr. Sanjay Kaushik 2 1 Research Scholar, University Business School, Arts Block 3, Panjab University,

More information

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS OCTOBER 2013 VOL 5, NO 6 Abstract 1. Introduction:

ijcrb.webs.com INTERDISCIPLINARY JOURNAL OF CONTEMPORARY RESEARCH IN BUSINESS OCTOBER 2013 VOL 5, NO 6 Abstract 1. Introduction: Impact of Management Information Systems to Improve Performance in Municipalities in North of Jordan Fawzi Hasan Altaany Management Information Systems Department, Faculty of Administrative Sciences, Irbid

More information

How To Understand Human Resources Management In Turkish Textile Industry

How To Understand Human Resources Management In Turkish Textile Industry DO PERIODS OF CRISIS AFFECT HUMAN RESOURCE MANAGEMENT APPLICATIONS? THE CASE OF THE TURKISH TEXTILE INDUSTRY FATMA KÜSKÜ, Ph.D. İstanbul Technical University, Faculty of Management, 80680, Maçka-İstanbul,

More information

Determinants of the Total Quality Management Implementation in SMEs in Iran (Case of Metal Industry)

Determinants of the Total Quality Management Implementation in SMEs in Iran (Case of Metal Industry) International Journal of Business and Social Science Vol. 4 No. 16; December 2013 Determinants of the Total Quality Management Implementation in SMEs in Iran (Case of Metal Industry) Hamed Ramezani Planning

More information

Factors Influencing Retail Investors Attitude Towards Investing in Equity Stocks: A Study in Tamil Nadu

Factors Influencing Retail Investors Attitude Towards Investing in Equity Stocks: A Study in Tamil Nadu Journal of Modern Accounting and Auditing, ISSN 1548-6583 March 2011, Vol. 7, No. 3, 316-321 Factors Influencing Retail Investors Attitude Towards Investing in Equity Stocks: A Study in Tamil Nadu Ebenezer

More information

E-Commerce as a focus on the Digital Market: Turkey's Place in the World, Present Status and Steps for the Future 1

E-Commerce as a focus on the Digital Market: Turkey's Place in the World, Present Status and Steps for the Future 1 June 2014 E-Commerce as a focus on the Digital Market: Turkey's Place in the World, Present Status and Steps for the Future 1 written by Sina Afra Executive Summary This report consists of two main parts

More information

Student Motivation and Preference of Studying Hospitality and Tourism. Management Programmes in Polytechnics: A Study of Hospitality and Tourism

Student Motivation and Preference of Studying Hospitality and Tourism. Management Programmes in Polytechnics: A Study of Hospitality and Tourism Student Motivation and Preference of Studying Hospitality and Tourism Management Programmes in Polytechnics: A Study of Hospitality and Tourism Management Students-Ho Polytechnic 1* Appaw-Agbola Esther

More information

CHAPTER 8 NON FINANCIAL CRITERIA AND FACTORS AFFECTING PROJECT SELECTION

CHAPTER 8 NON FINANCIAL CRITERIA AND FACTORS AFFECTING PROJECT SELECTION CHAPTER 8 NON FINANCIAL CRITERIA AND FACTORS AFFECTING PROJECT SELECTION Financial appraisal of an investment project covering the capital budgeting techniques, cost of capital practices and even capital

More information

Behavioural Aspects of ERP System of an Indian Steel Manufacturing Industry

Behavioural Aspects of ERP System of an Indian Steel Manufacturing Industry 10 Behavioural Aspects of ERP System of an Indian Steel Manufacturing Industry Dr. Shyam Prasad* Interaction between people, processes, data and technology is broadly referred to as Information System

More information

FACTOR ANALYSIS NASC

FACTOR ANALYSIS NASC FACTOR ANALYSIS NASC Factor Analysis A data reduction technique designed to represent a wide range of attributes on a smaller number of dimensions. Aim is to identify groups of variables which are relatively

More information

Factors Determining Customer Relationship Management Practices: The Context of Jordanian Commercial Banks

Factors Determining Customer Relationship Management Practices: The Context of Jordanian Commercial Banks Factors Determining Customer Relationship Management Practices: The Context of Jordanian Commercial Banks ABSTRACT Today s organizations claim to be customer-oriented organizations. Effective Customer

More information

Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria

Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria Succession planning in Chinese family-owned businesses in Hong Kong: an exploratory study on critical success factors and successor selection criteria By Ling Ming Chan BEng (University of Newcastle upon

More information

GOVERNMENT ADMINITERED SMALL BUSINESS FUNDS: THE PERSPECTIVE OF COMMERCIAL BANK OFFICERS IN MALAYSIA

GOVERNMENT ADMINITERED SMALL BUSINESS FUNDS: THE PERSPECTIVE OF COMMERCIAL BANK OFFICERS IN MALAYSIA GOVERNMENT ADMINITERED SMALL BUSINESS FUNDS: THE PERSPECTIVE OF COMMERCIAL BANK OFFICERS IN MALAYSIA ABSTRACT Dr. Yusnidah Ibrahim Dr. Sudin Haron University Utara Malaysia Notwithstanding the increasing

More information

SegmentingIndianConsumersAPsychographicApproach

SegmentingIndianConsumersAPsychographicApproach Global Journal of Management and Business Research: E Marketing Volume 14 Issue 3 Version 1.0 Year 2014 Type: Double Blind Peer Reviewed International Research Journal Publisher: Global Journals Inc. (USA)

More information

APPLICABILITY OF PROJECT MANAGEMENT TECHNIQUES IN SMEs: EVIDENCE FROM GREECE

APPLICABILITY OF PROJECT MANAGEMENT TECHNIQUES IN SMEs: EVIDENCE FROM GREECE STUDIA UNIVERSITATIS BABEŞ-BOLYAI, NEGOTIA, L, 1, 2005 APPLICABILITY OF PROJECT MANAGEMENT TECHNIQUES IN SMEs: EVIDENCE FROM GREECE SDROLIAS L. 1, SIRAKOULIS K. 2, TRIVELLAS P. 3, POULIOS T. 4 ABSTRACT.

More information

Dr. Suresh Chandra Bihari IBS, Hyderabad, India

Dr. Suresh Chandra Bihari IBS, Hyderabad, India Redefining MSME with CRM Practices Dr. Suresh Chandra Bihari IBS, Hyderabad, India Abstract Globally Micro Small Medium Enterprises (MSMEs) are considered as the accelerator of economic growth & development

More information

Relationship Quality as Predictor of B2B Customer Loyalty. Shaimaa S. B. Ahmed Doma

Relationship Quality as Predictor of B2B Customer Loyalty. Shaimaa S. B. Ahmed Doma Relationship Quality as Predictor of B2B Customer Loyalty Shaimaa S. B. Ahmed Doma Faculty of Commerce, Business Administration Department, Alexandria University Email: Shaimaa_ahmed24@yahoo.com Abstract

More information

The Human Resource Information System Productiveness in Organization Culture and Its Importance

The Human Resource Information System Productiveness in Organization Culture and Its Importance The Human Resource Information System Productiveness in Organization Culture and Its Importance Dr. Shine David Assistant professor Institute Of Management Studies Devi Ahilya Vishwa Vidyalaya Indore shinelavi77@gmail.com

More information

THE DORRIAN CONSULTING GROUP

THE DORRIAN CONSULTING GROUP Linking People and Ideas November 2005 The Challenges Facing Small Businesses: A Global Perspective Sanjay Soni This article addresses the challenges faced by small businesses in various parts of the world,

More information

Organizational Factors Affecting E-commerce Adoption in Small and Medium-sized Enterprises

Organizational Factors Affecting E-commerce Adoption in Small and Medium-sized Enterprises Tropical Agricultural Research Vol. 22 (2): 204-210 (2011) Short communication Organizational Factors Affecting E-commerce Adoption in Small and Medium-sized Enterprises R.P.I.R. Senarathna and H.V.A.

More information

Proceedings of the 7th International Conference on Innovation & Management

Proceedings of the 7th International Conference on Innovation & Management 846 An Empirical Research on Influencing Factors of Customer Experience of Retail Industry Aiming to Improve Customer Satisfaction: Taking Supermarket as an Example Tang Wenwei, Zheng Tongtong School of

More information

The LED programme includes a broad range of local development issues including:

The LED programme includes a broad range of local development issues including: Background The Master s programme in Local Economic Development (LED) is a two year programme comprising: 1 months for course work and six months for research. The programme was established out of a recognized

More information

International Journal of Business and Social Science Vol. 3 No. 3; February 2012

International Journal of Business and Social Science Vol. 3 No. 3; February 2012 50 COMOVEMENTS AND STOCK MARKET INTEGRATION BETWEEN INDIA AND ITS TOP TRADING PARTNERS: A MULTIVARIATE ANALYSIS OF INTERNATIONAL PORTFOLIO DIVERSIFICATION Abstract Alan Harper, Ph.D. College of Business

More information

PATTERNS OF ENVIRONMENTAL MANAGEMENT IN THE CHILEAN MANUFACTURING INDUSTRY: AN EMPIRICAL APPROACH

PATTERNS OF ENVIRONMENTAL MANAGEMENT IN THE CHILEAN MANUFACTURING INDUSTRY: AN EMPIRICAL APPROACH PATTERS OF EVIROMETAL MAAGEMET I THE CHILEA MAUFACTURIG IDUSTRY: A EMPIRICAL APPROACH Dr. Maria Teresa Ruiz-Tagle Research Associate, University of Cambridge, UK Research Associate, Universidad de Chile,

More information

ENTERPRISE RESOURCE PLANNING ( ERP ) IN SMALL AND MEDIUM SIZED ENTERPRISE (SMES):

ENTERPRISE RESOURCE PLANNING ( ERP ) IN SMALL AND MEDIUM SIZED ENTERPRISE (SMES): ENTERPRISE RESOURCE PLANNING ( ERP ) IN SMALL AND MEDIUM SIZED ENTERPRISE (SMES): An Exploratory Study in Marathwada Region. * Dr. Farah Naaz Gauri 1, Associate Professor, Department of Commerce, Dr. Babasaheb

More information

Factor Analysis Using SPSS

Factor Analysis Using SPSS Factor Analysis Using SPSS The theory of factor analysis was described in your lecture, or read Field (2005) Chapter 15. Example Factor analysis is frequently used to develop questionnaires: after all

More information