Each month 29,000 + call center professionals are online visiting our communities searching for industry knowledge.

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1 Each month 29,000 + call center professionals are online visiting our communities searching for industry knowledge. Let us introduce them to your company when they need your specific product or service.

2 Every day, people go online to find information and compare prices and products. Are they finding you? Since its inception in 1995, TelePlaza has been delivering niche online content to the call center community. Our 16+ years of experience has allowed us to evolve into an Online Media entity providing a one-stop-shop experience for the call center community. Whether you are selling a $200,000 CRM software package or a $19 headset, TelePlaza.com organizes and categorizes content so visitors can locate your company by keyword, metro area, industry specialization and call center application. 4,109 CALLCENTERJOBS.COM ON AVERAGE, OUR COMMUNITIES RECEIVE 4,109 VISITORS EACH DAY.

3 Create multiple opportunities for buyers to find you WE SPECIALIZE IN DEMAND GENERATION Demand Generation is the art and science of creating, nurturing, and managing buying interest in your products and services through campaign management, lead management, marketing analysis, and data management. Today s buyer of products and services is different than just 10 years ago. Today s buyer acquires their information online, through various sources, on a timeframe that makes sense to them. Our community provides an environment that facilitates the process of delivering relevant information to today s buyer through Demand Generation. Upload your White Papers, Articles, Press Releases, Webinars and Webcasts, etc. and make them available to our audience. Visitors have several ways to find you by searching keywords, metro area, industry specialization and call center application. Plus everything that is new to our website is included in our newsletter, which reaches over 18,500 subscribers each month. EDITORIAL CALENDAR One of the MOST effective ways we get your firm noticed is in our Editorial Calendar. Visitors to our communities are directed to this section for specific information related to Product and Service specialties, geographical preferences and industry experience. Organize and categorize your firm on our site and you are AUTOMATICALLY included in the Editorial calendar for EASY reference by our 29,000+ monthly visitors. Throughout our 10-year relationship with TelePlaza.com, we have continually received quality leads and most importantly, we have made multiple sales. Having a presence on TelePlaza.com gives us additional credibility and allows us to make contact with companies actively looking for our services online. STEVE TRIFELOS OKS/Ameridial

4 Packages and services For complete pricing view the last page of this document. We offer a number of various packages and ways to reach our audience. There are three (3) things that set us apart from other online advertising web sites: 1. We have been online for 16+ years. 2. We are VERY visible within the call center community. 3. We provide multiple ways for prospects to find your firm AND we keep you in front of our audience 24 hours a day, 365 days a year, so when they are ready they can FIND YOU. Your listing includes: - Database description, keywords, geography, and industry-served selections - Introduction in newsletter to over 18,500 subscribers - Click-thru counter of the number of visitors sent for each listing on our site Categories Visitors can choose from a wide variety of categories and subcategories to find exactly what they're looking for. Industry choices With more than 30 industry choices, visitors have greater search content which gives them the power to narrow their searches quickly and easily. CALL CENTER (OUTSOUCING) Inbound / Outbound B2B Interactive International Centers Multilingual Web Service SOFTWARE TECHNOLOGY CRM Customer Service Help Desk Management Reporting Telesales ebusiness SERVICES Consultants Employment Financial Service Lists Site Selection Training / Quality INTERNATIONAL Asia, Australia, Canada Europe / UK, India, Other COMPUTER TELEPHONY CTI Dialers IVR / VRU Voice PBX / ACD VoIP / ASP EDUCATION / EVENTS Conferences Case Studies Press Releases Seminars Webinars White Papers RESOURCES Benchmarking Books Publications Legislation Associations Newsletters Research Management Seminars Accounting / Finance Airline Automotive Banking Cable Catalog/Publishing Collections Computer Hardware Computer Software Consumer Products Credit Card Energy Financial Services - Brokerage Financial Services - Mortgage Financial Services - Other Government Health Care Help Desk Insurance Internet/eCommerce Manufacturing Non-Profit Other Pharmaceutical/Biotech Publishing/Catalog/Media Real Estate Retail Telecommunications Transportation Travel - Airline Travel - Other Travel - Reservations Travel - Travel Agency Utilities We will add other industries if you specialize in something that isn t listed.

5 CALL CENTER COMMUNITY RESOURCE SITE PRICING & SERVICES TABLE Basic Level 1 Level 2 Level 3 Level 4 Price - price per month on credit card N/A $145 $280 $405 $520 Price - if paid one time for annual listing(s) $850 $1,595 $2,940 $4,253 $5,490 One (1) Category selection includes: - Company Description & Keywords* - Text Link on TelePlaza and CallCenterJobs - Inclusion in Database - Tracking URLS / Counters / Editing - Introductory Listing in Newsletter reminders to add your content to TelePlaza Inclusion in Editorial Calendar Events Number of Category Listings # of Industry & Selections # of Geographical Locations Number of Library Resources Listed at ONE time ** Category Sponsorship in Newsletter / year 2 3 Company Profile Package (Single Category)*** Member of Lead Generation Networking Program with Company Logo (rotating) * Industry and Geographical Selections Allows your company to be located via a database search by a Category, Industry, Geographically or by keywords. ** Library Resources White Papers, Webinars, Articles, Case Studies, Press Releases, Webcasts and Seminars that can be added to our web site. *** Level 4 Company Profile Package: Moves your company HIGHER up the list in your category. Your own page on our server including up to 12 links to your web site. Company Logo included in Profile. Three (3) Category Sponsorships in newsletter per year. Up to 4 Library Resources can be displayed at ONE time. Today s buyer of products and services is different than just 10 years ago. Today s buyer acquires their information online, through various sources, on a timeframe that makes sense to them. CallCenterJobs.com and TelePlaza.com provide an environment that facilitates this process of delivering relevant information to today s buyer through Demand Generation. BONUS - Level 4 Clients also become Members of our Networking Community! Harness the power of Social Networking and network with other Level 4 Members as we work together to source leads for one another to generate sales through referrals! TelePlaza will facilitate the process so members are recognized for the leads they generated for other members! Today s buyer of products and services is different than just 10 years ago. Today s buyer acquires their information online, through various sources, on a timeframe that makes sense to them. CallCenterJobs.com and TelePlaza.com provide an environment that facilitates this process of delivering relevant information to today s buyer through Demand Generation. Location Location Location also applies to Online Real Estate. Are you visible? Join our community of call center professionals and introduce your firm to our audience when they are looking specifically for your product or service. To reach us call or outside the US and Canada.