Mobile Device Management Opening the Genie Bottle instead of Pandora s Box. mobile security mobile device management mobile application management

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1 Mobile Device Opening the Genie Bottle instead of Pandora s Box mobile security mobile device management mobile application management

2 Escaping Controlling Governing Vs

3 Proliferation of devices The market, consumers & employees Billions Who controls the pace of adoption? Number of devices 3 The enterprise executives and CIOs Source: Dr Steve Hodgkinson, Ovum Mainframes + Mini-computers + Personal computers + Laptops + Smartphones, tablets, & PDAs and internet netbooks, games consoles, MP3 players, book readers, sensors Hundreds Copyright Ovum. All rights reserved. Ovum is part of the Datamonitor Group.

4 Proliferation of solutions The market, consumers & employees Who controls the pace of adoption? The enterprise executives and CIOs Custom Built COTS apps & ERP WANs DOS, Word processors Spreadsheets Installed apps End-user computing LANs Dail up internet 1G Windows Office Lotus Mac O/S Web 1.0 Gov online Open source Broadband internet 2G Google Web 2.0 AppStore Amazon DropBox Facebook Fixmystreet Cloud computing Wireless internet 3G Hundreds of thousands Number of software enabled solutions Hundreds 4 Source: Dr Steve Hodgkinson, Ovum Mainframes + Mini-computers + Personal computers + Laptops + Smartphones, tablets. & PDAs + internet netbooks, games consoles, MP3 players, book readers Copyright Ovum. All rights reserved. Ovum is part of the Datamonitor Group.

5 Remember when: Personal Computers Standard Operating Environment SOE Business Use only No Games Locked down Control Panel

6 Fast forward to today: Smart Devices Standard Operating Environment SOE Business Use only No Games Locked down Control Panel

7 Connections rather than computations The great irony of our times is that the era of computers is over In contrast all the most promising technologies making their debut now are chiefly due to communications between computers - that is, to connections rather than to computations. And since communications is the basis of culture, fiddling at this level is indeed momentous. Kevin Kelly, Wired Magazine

8 New Canaan Emergency Department

9 Swan Taxis

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18 Market Drivers Executives - access - Exec support - Non-power users IT Department - Security concerns - Support issues - Expense management Multi-Group Structure - Set up by region, role, function - Simple to add new groups - Restrict what people do and see Employees - Carrying two devices - Personal device is better - Contains personal data Smart Devices Adoption Usage Application Deployment - Apps deployment - Beta user testing - Ongoing updates, bug fixes

19 MDM Implementation Framework* Device Console Device Security Passcode Data Encryption End User Setup Apps Catalogue Restrictions Self Service Certificates Network WiFi VPN APN Internet Administration Group s Setup User Setups Policy Creation Application Deployment Service Device Information Asset details Security Audit Application List Governance Application Internal Apps Public Apps Volume Purchase Web Apps Blacklists Whitelists Content File Sync Secure container User s 2nd Device Self Service Portal Remote Lock Passcode Clear Locate (GPS, Audible) Remote Wipe Device Check in Passcode Clear Remote Lock Remote Wipe (Enterprise, Factory) Send Messages ( , SMS, APNs) Remote Control Locate (GPS, Audible) Secure Gateway Application Compliance Alerts Data Roaming Data Usage *This is a superset of capability, actual MDM capability will vary by platform and MDM Solution

20 MDM Implementation Framework* Device Device Security Passcode Data Encryption End User Setup Apps Catalogue Restrictions Self Service Certificates Network WiFi VPN APN Internet Application Internal Apps Public Apps Volume Purchase Web Apps Blacklists Whitelists Content File Sync Secure container *This is a superset of capability, actual MDM capability will vary by platform and MDM Solution

21 MDM Implementation Framework* Device Internal Apps Device Security Passcode Data Encryption End User Setup Apps Catalogue Restrictions Self Service Certificates Network WiFi VPN APN Internet Public Apps (ITunes, Android Market Application Internal Apps Public Apps Volume Purchase Web Apps Blacklists Whitelists Content File Sync Secure container Blacklisted Apps Volume Purchased Apps

22 MDM Implementation Framework* Console Administration Group s Setup User Setups Policy Creation Application Deployment Device Information Asset details Security Audit Application List Service Device Check in Passcode Clear Remote Lock Remote Wipe (Enterprise, Factory) Send Messages ( , SMS, APNs) Remote Control Locate (GPS, Audible) Governance Secure Gateway Application Compliance Alerts Data Roaming Data Usage

23 MDM Implementation Framework* Console Administration Group s Setup User Setups Policy Creation Application Deployment Device Information Asset details Security Audit Application List Service Device Check in Passcode Clear Remote Lock Remote Wipe (Enterprise, Factory) Send Messages ( , SMS, APNs) Remote Control Locate (GPS, Audible) Governance Secure Gateway Application Compliance Alerts Data Roaming Data Usage

24 MDM Implementation Framework* Console Administration Group s Setup User Setups Policy Creation Application Deployment Device Information Asset details Security Audit Application List Service Device Check in Passcode Clear Remote Lock Remote Wipe (Enterprise, Factory) Send Messages ( , SMS, APNs) Remote Control Locate (GPS, Audible) Governance Secure Gateway Application Compliance Alerts Data Roaming Data Usage

25 Opening the Genie Bottle

26 Mobile Device Opening the Genie Bottle instead of Pandora s Box mobile security mobile device management mobile application management

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