How To Improve Your University'S Reputation

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1 2015 Work Programme other projects Customer Services Projects Review Start of Term for 2015 Rollout of new AJ build in conjunction with Teaching and Learning IT Lab Removals Preparation of communications for 2016 removals Calls Analysis to drive service amendments IT Operation s Projects Servers & Storage Single Data Centre DR requirements Fabric Renewal / Replacement with FCoE Iron Port Replacement Business Systems Hardware Refreshes Storage IDM Phase II Service Retirements December 2014 Mobile Printing / File Access Security Satellite Server for Red Hat Maintenance LDAPS upgrades NETWORKS Single Data Centre Server Farm Infrastructure Business Systems upgrade Network Upgrades Wireless Expansion VPN upgrade IT Security Update eduroam's servers and improve the user experience for windows 8 users. Pilot Mobile device management and data security management on office 365\ Google apps. Review endpoint security & encryption strategy. Review and formalise data incident management processes with UCD Legal and HR\Registrar. Extend Outpost 24 platform with IT Services systems.

2 Rationalise Business systems network security policy and deploy new firewall. Updated password self service management platform for expanded user community. SSO & Ldap offsite service capability. Develop lightweight cloud service assurance framework for UCD groups adopting cloud services. Management Services Projects Core Budget - Enhancements Disciplinary Case Handling HEA / UMT Reporting Online RAF Registration 2015 Research Careers Framework Review of Student Policy Staff CRM Temporary Replacement UCards Applications System Enhancements Banner XE - Oracle Forms & Reports Replacement Banner XE - Test environment Devlin Time - Annual Returns Process Feasibility of Blackboard to Banner Assessment InfoHub - Targeted Messaging Capability Introduction of 60 Credit Stage 2 & 3 in Arts Merging of SISWeb for Staff into Infohub Module Access Project - Replacing SIRASGN Online Expenses Consolidate Booking Centre and Events Core Upgrade Technical Preparation ECF Calculations Enhancements HR Online Forms - Leave Requests Inventory Management Phase III Sick Leave Entitlements Reporting Curriculum Management System - Redevelopment 2015 Management of Accommodation Cancellations Accommodation Reporting Enhancements 2015 UniShare Rollout for Schools & Programme Office Banner XE Upgrade - Preparation for 2016 Adult Swimming Lessons Agent Portal - Rollout and Reports Enhancements Assessment 2015 Automation of Bench Fee Credits Automation of Non-Student Refunds â Banner Blackboard integration of Enrollment Booking Centre Enhancements 2015 Class Analysis Reporting

3 Class List Enhancements 2015 Club Grant Application Process Curriculum Browser Redevelopment Enhancements to Conferring 2015 Extenuating Circumstances Enhancements Extern Examiner / ethesis Submission FDR General Enhancements 2015 Fee Income Reporting and Allocation facility Fees Invoicing for Third Parties Fixed Asset Management and Tracking System Goldmine Integration H2020 EU Office pipeline database HEA Returns - Move to InfoHub IDMS-RMS Integration (inc RMS decoupling) IT Account Provisioning IT Services website Implementation of ORCID InfoHub - Facebook/LinkedIn Authentication InfoHub - Functionality Enhancements InfoHub - KPI Facility InfoHub - Multi-Lingual Capability InfoHub - Service Catalogue InfoHub - Upgrade Realex Card Processing InfoHub Analytics Investigating Potential Replacements for InfoView Irish Translations Database Managed Services Tender Management Information for IT Services Management of InfoHub overrides Miscellaneous Finance reporting enhancements Module Improvement Capture Facility New 3 Semester Part of Term New Graduate Studies Course Finder Onboarding Portal Online Applications Reporting Enhancements Online Applications for Access Office work Online Booking System for Summer Camps Online Fund Transfers - Phase 2 Online Induction for Sport & Fitness Organisation CRM Enhancements RMS Grants Enhancements (inc Finance elements) Raiser's Edge Integration with IDMS Raiser's Edge Operating System & Database Upgrade Remove Competitive Booking Process

4 Replacing Cisco Load balancers Reporting on Graduates/Students Conferred Reporting on National Student Survey Research Activity Statement - Enhancements 2015 Research Contract Extensions Retiring of InfoView reports FIN502 and FIN503 Revamping of student census reports Review of Salto Integration Mechanism Rollout of Recruitment CRM Capabilities Single Alumni Portal Sport & Fitness Financial & Trend Reporting Standard University Financial Reporting Support for Efin Account Management Support for Executive Education Support for Maynooth University Support for Uversity 2015 Survey System Enhancements 2015 Systems Access Reporting - Phase 2 Targeted Communications Enhancements Time Recording in Portfolio Planning Trend Reports on Graduates from Access Programmes Upgrade UCard SQL Server to Standard Edition Upgrade of Oracle 11g to terminal release Upgrade of Salto - OS & Database Upgrade of Titanium Schedule - OS & Database Upgrade of ezrecruit Operating System & Database Visitor Creation Project Work Placements Phase 1 - Physiotherapy Research IT Projects Cloud Awareness website & consultancy Emerging Technologies Novell Filr Green IT Teaching & Learning IT Area (inc Media Services) Projects Digital Asset Development Part 2 Academic Technology Solutions for Peer Assessment and Portfolios VLE Marketplace Review Amazon Work Spaces Audit Wifi Connectivity in Shared Teaching Spaces Blackboard Integration

5 Retirement of Citrix Web Content Refresh & Development of resource for Virtual Collaboration & Productivity Move to Cloud-hosted Personal Capture Content Upgrade of the Blackboard environment Web Services Projects Enhanced data storage services: Office Onedrive for staff. Google vault and Drive following recent Google announcement. Enhanced mobile services: Google Indoor maps (Science Pilot). UCD Mobile - Include potential apps - clicker, mail, indoor maps etc. UCD Website hosting review including Plesk service. SSO - Standardise implementation (Shibboleth and CAS) and move to Cloud provider/s. Workplace Process review - Continue/formalise, how it fits with ITRM etc. Web account registration process review.

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