Improved Asset Effectiveness and Productivity - NEPIC
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1 Improved Asset Effectiveness and Productivity - NEPIC Introduction Brief Background Existing Contracts - Case Studies FM Management Approach / Mobile Working Moving Forward Customer Care and Performance Q and A
2 Clugston Brief Background Clugston Group Privately Owned Formed in Core Divisions Construction / FM Logistics Property Construction National Contractor Building and Civil Engineering Contractors Facilities Management Projects 50k - 50m 133m Turnover
3 Case Study 1: Industrial Original Fixed Price 3 Year Term: Sep Aug 2014 Term Value circa 4-5m: Extension to 2018 Hard & Soft FM - 7 days per week COMAH Regulated Sites Main Site over 4 mile radius CFM - targeted 10% savings year on year -achieved Reviewed / Negotiated Sub-contracting Packages Renegotiated FLT / Mobile Plant Options New Billet Handling in 2014 Improved Site Auditing / Reporting / Help Desk Implemented SLA s / KPI s = Measurement
4 Case Study 2: Petrochemical Fixed Price 3 Year Term: to Apr 2015 Term Value circa 2.5m (Option to extend being agreed) Hard & Soft FM COMAH Regulated Site currently 24/7 UK s 2 nd largest construction/civil engineering project Process: Brewing Beer Solids / Dried Out - Recycled into Animal Feed Largest Brewery in the UK Example Services Delivered Domestic / Office Cleaning Road Sweeping / Gritting / Ploughing Ethanol Tanker Loading Projects / Civil Works Front End Loading 60 trailers a day Mobile Plant & Equipment Lease / Repair Gulley Maintenance Electrician / Technical Services
5 Case Study 3: Walkergate Park Newcastle Specialist Centre for Neurorehabilitation and Neuropsychiatry, originally delivered by Clugston Construction under a PFI contract One of the most advanced of its kind in Europe and represents a first for the United Kingdom. Clugston FM have responsibility for life-cycle monitoring and investment, management of risk, PPM and reactive estates maintenance of the Trust s assets, professional responsibility for services and facility, management of utilities and undertaking service improvements and upgrades as required by the Trust. We have an excellent partnering relationship ensuring excellent client communications and collaboration on all aspects of FM provision including infection control, emergency planning and response plans
6 FM Management Approach Through a process of engagement with the client/client team and, following completion of a comprehensive site audit, Clugston deploy a Computer Aided FM System to improve the management, coordination and monitoring of hard and soft FM services, including (but not limited to) building, building fabric, and M&E services The Clugston approach allows for development and evaluation of a variety of maintenance models enabling clients to flex their maintenance regime whilst taking account of:- Risk to operation e.g. through loss of critical plant, Health and safety implications e.g. condition of equipment Likelihood of breakdown through failure of older plant. Various scenarios can be run to determine the optimum approach to maximise performance and efficiency by adjusting maintenance planning to suit their specific or prevailing conditions.
7 FM Management Approach (continued) All assets are captured on an Asset Register and, through the creation of a client specific standard library of planned preventative maintenance (PPM) tasks, in conjunction with the development and deployment condition based monitoring, the Clugston Facilities Manager and the Client can be assured that all PPM work is being delivered to the required standard - compliant with all contractual requirements, prevailing health and safety and environmental legislation & standards and with best practice in asset management. PPM tasks are scheduled ahead, with progress monitored to ensure all PPM's are completed on time and/or that any necessary follow up action is undertaken in a timely manner, minimising the risk of down time and client interruption.
8 FM Mobile Working Mobile working is also being deployed on our own and our client sites. Technicians receive and respond to planned and reactive work requests via hand held devices. Results are recorded in a secure, safe and consistent manner fully auditable. The system is flexible allowing for individual task libraries to be amended centrally with updates deployed automatically across all relevant assets and sites with considerable ease.
9 In Summary Our Approach Delivers: Tactical Benefits Comprehensive asset register and full asset history Standardised data collection, maintenance and reporting Improved budget planning and lifecycle phasing Efficiency savings via improved quality data / trending Modular, expandable system to meet changing business needs Operational Benefits Improved asset performance / life cycle maintenance Increased efficiency in workforce deployment Standardisation of PPM regime/instructions Mobile working technology / real time data exchange Reduced disruption to business from unexpected asset breakdown
10 Moving Forward Let s Encourage Energy Saving ESOS is a new piece of Government Legislation which introduces a mandatory programme of energy audits for over 9000 of Britain's biggest companies. Compliance must be undertaken by 5/12/2015. If the energy saving recommendations are carried out further to the assessments, government estimates businesses will reduce their energy consumption, and overall costs collectively by at least 250 million in The potential savings are estimated to be on average over ten times the cost of the audit. It is a requirement for the audit to be signed off at board level, whereby realistic and comprehensive cost saving initiatives should be identified. As part of Clugston's ongoing commitment to improving asset effectiveness within critical process sites we will have trained lead assessors directly employed to offer a cradle-to-grave service to enable our partners to save money and the environment.
11 Performance Exceeding Expectations Customer Care Charter: To provide complete care to our customers across their activities with Clugston, before, during, and after the delivery of our services. We deliver, support, and communicate effectively to best practices with our customers. Consistent approach, we listen first, and we fully appreciate the customers perspective: Building a partnership based on trust and understanding Team building right from the start Work together to predict and prevent problems Be honest share problems when they do arise (open book culture) Let us run our business, and let us sleep easy at night
12 For further details please contact: DAVID NEEDHAM Business Development Manager St Vincent House Normanby Road Scunthorpe North Lincolnshire DN15 8QT Mobile: Tel:
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