SUMMARY EXPERIENCE PROFILE

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1 TERRY L. COOPER Capacity Planning and Performance Engineering Consultant Ridgewood Avenue, Cincinnati, OH SUMMARY Senior Information Technologist with strong capacity planning, performance management, technology planning, infrastructure project management and supervisory skills, who specializes in simulation model, analytical model, and statistical model based application capacity planning. Specific technical platform experience spans Internet, UNIX, DEC, Windows, and Mainframe server, network, and database infrastructures. Programming experience includes design and development of open source based capacity management repository, analytic engine, and executive dashboard. Management experience includes direction of teams who supported servers, databases, LANs, and WANs. Served as chief technologist and architect for the infrastructure components of a global SAP implementation. EXPERIENCE PROFILE Performance Engineering & Capacity Planning Simulation model, analytical model, and statistical forecasting based capacity planning for: o Application prototyping and website scalability projections o High volume websites (developed/implemented analytic and simulation models) o RS/6000-AIX and DEC/VMS servers supporting Research, SAP and PeopleSoft o S/390-MVS servers supporting corporate applications and data warehouses o Intel/NT servers supporting file/office services, including SQL-Server applications o DB2 and Oracle database applications o TCP-IP, Netware, Frame Relay, and SNA networks Capacity and performance management architecture and tools gap assessments. Capacity and performance management process consulting and design. Designed performance/capacity management architectures for distributed systems Design and development of: o Automated capacity management repository (CMIS) for business metrics, server metrics, and hardware configuration o Analytic engine to enable CMIS based statistical, analytic, and simulation models. o Automated dashboard generation utilizing Excel and Powerpoint objects. Performance Analysis and Tuning of: o WebSphere and Weblogic websites on AIX, Solaris, Linux, and NT servers o Oracle, DB2 and SQL-Server databases on Unix and NT servers o DB2 and IMS databases on S/390 servers o Oracle and RDBMS databases on DEC/VMS servers o TCP-IP wide area and local area networks

2 Technical Support & Database Administration Oracle, DB2 and SQL-Server database administration IMS DB/DC, CICS and DB2 technical support I.T. Infrastructure Planning Planned and managed implementation of a WebSphere development LAN infrastructure Developed server and network architecture for a corporate office Project manager for selection and implementation of an Internet hosting services provider Developed server and network architecture for UNIX based SAP system Developed RFP and conducted vendor evaluations leading to selection of SAP vendor Developed SAP middleware and MQ-Series based interface architecture Developed RFP and led bid process for outsourcing of the LAN, Desktop, and Help Desk support for a major chemical company headquarters and plant sites Designed the SAP infrastructure for a major chemical company global SAP deployment Developed technical RFP for outsourcing of a global SAP infrastructure Project manager for selection and implementation of an SAP outsourcer I.T. Project Management Acted as temporary CTO for Internet startup company selling Web-based trade credit services Project manager for selection of Internet hosting services and application hosting services Planned and managed the transition of SAP ERP infrastructure from a major chemical company to IBM Global Services Project manager for major infrastructure projects and for a global frame relay network. Coordinated SAP infrastructure go-live activities on site at U.S.A. and U.K. chemical plants Managed multi-site deployment of VM/PROFS to replace IBM 5520 network Data Center / Infrastructure Management Directed management team responsible for computer technical support, network technical support, network operations, database administration, help desk, and computer operations. Served as chief technologist. Staff: 65. Budget: $24 Million. Relocated Data Center and I.S. technical staff: lost 50% of staff, rebuilt new team Downsized Data Center saving $1 million per year by replacing 3090 mainframe with IBM CMOS technology based servers. Restructured computer operations and help desk into a single organization to streamline problem determination Migrated company subsidiary from Burroughs to IBM and consolidated 5 data centers to one Planned and implemented organizational changes to support 500+ remote sites Merged voice and data support staffs Planned & implemented a multi-site DEC infrastructure in support of a $14 Million MRP & PeopleSoft project: FDDI backbone network, Cisco Routers, Cabletron Hubs, Netware LANs, DEC Alpha/VMS servers, and Frame Relay WAN

3 Integrated MRP infrastructure with IBM MVS applications via WAN and middleware Planned and deployed RS/6000 UNIX servers in support of Oracle based applications Planned and deployed MQ-Series middleware for integration between LAN, UNIX, DEC, and IBM MVS based applications EMPLOYMENT HISTORY ITX Consulting, Inc. Cincinnati, Ohio June Present Principal Consultant, COO Capacity Planning and Performance Management Services SHARP DECISIONS New York, New York June 2011 Present Consultant Capacity Planning and Performance Management Services Credit Suisse Statistical forecasting of business demand and IT resources Credit Suisse Performance analysis of end to end trading systems Credit Suisse Design/develop CMIS, analytics, and dashboard system IBM GLOBAL SERVICES Raleigh, North Carolina 2000 June 2011 I.T. Specialist Performance Management, Testing, & Scalability Services Credit Suisse simulation modeling of end to end trading systems Credit Suisse capacity planning process assessment and upgrade McDonalds high volume web site performance prototyping Visa high volume web site capacity planning Visa simulation modeling of DB2 data warehouse Washington Mutual complex web site performance analysis State Farm web site and Oracle database tuning AT&T Wireless portal web site simulation model J.P Morgan Chase performance and capacity process consulting Charles Schwab application performance design review Midwest ISO performance and capacity architecture design Various performance and capacity management architecture design review Various WebSphere, DB2, Oracle, and SQL Server performance analysis I.T.X. CONSULTING, INC. - Cincinnati, Ohio Independent I.T. Infrastructure Consultant Web credit approval Internet startup company New York, New York Millennium Inorganic Chemicals Hunt Valley, Maryland Millennium Chemicals Red Bank, New Jersey Millennium Petrochemicals Cincinnati, Ohio

4 Millennium Specialty Chemicals Jacksonville, Florida Cincinnati Public Schools (pro bono) Cincinnati, Ohio The Hudson Forum Missouri City, Texas MILLENNIUM PETROCHEMICALS, INC. - Cincinnati, Ohio I.T. Architect Performance and Capacity Management Manager, Infrastructure Operations, Chief Technology Officer Manager, Telecommunications and Network Services (Data Center Manager) Manager, I.S. Technical Support Manager, Software Programming - Louisville, Kentucky Senior Systems Programmer / Project Leader - Louisville, Kentucky CYBERNETICS AND SYSTEMS - Louisville, Kentucky IMS DB/DC DBA and COBOL Programmer SOFTWARE INNOVATIONS - Lexington, Kentucky IMS DB/DC DBA and COBOL Programmer, Assembler Programmer, FORTRAN Programmer COMMONWEALTH OF KENTUCKY - Frankfort, Kentucky COBOL Programmer EDUCATION & TRAINING University of Kentucky; B.S. Computer Science Graduate IMS DB/DC Installation and Administration IMS DB/DC Performance and Tuning IMS Physical and Logical Database Design University of Louisville; M.S. Computer Science Course Work (Completed 30 of 36 Hours Prior to Relocation to Cincinnati) Hillsdale College; Dow Leadership Development Program MICS Installation and Administration DEC/VMS Performance Evaluation SAP UNIX/Oracle Core Competence SAP Workload Analysis and Tuning Oracle Performance Tuning DB2 Performance Tuning WebSphere/Weblogic Performance Tuning (Wily Introscope Training) Tivoli TSAM Administration and Customization

5 SPECIFIC TOOLS & TECHNICAL EXPERIENCE Performance Analysis & Capacity Planning Target Infrastructures AIX/Solaris/Linux NT/Windows 2000 WebSphere/Weblogic/.NET HTTP/Apache/IIS/iPlanet DB2 UDB/Oracle/Sybase SQL Server/Informix SAP Java Application Systems Low Latency Trading Systems iseries Systems IMS DB/DC IMS DB2 & CICS/DB2 Notes / Domino z/os Systems Frame Relay / WAN Data Base Administration Oracle DB2 IMS/DB SQL/Server Sybase Informix Performance/Capacity Management Tools & Programming Languages BMC Suite (and Predict) Opnet ITGuru TeamQuest (and Model) Hyperformix PDQ Wily Introscope R Project SAS SQL Open Object Rexx Python Visual Basic Windows Script Host MS Office Automation Monarch Pro C & C++ Orca Java Precise i3 Perl RMF/SMF Fortran COBOL Assembler

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