Oracle Managed Cloud Services. For Industries. October 2, Copyright 2014, Oracle and/or its affiliates. All rights reserved.
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2 Oracle Managed Cloud For Industries Sanghamitra Sinha Product Management Director Oracle Managed Cloud Services Brett Villagrand Senior Director, Product Solutions Oracle Health Sciences GBU Gail Coury Vice President, Risk Management Oracle Managed Cloud Services Carla Anderson Solutions Marketing Director Oracle Retail GBU October 2, 2014
3 Safe Harbor Statement The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 3
4 Program Agenda Oracle Managed Cloud Services Overview Oracle Managed Cloud for Industries Overview Oracle Managed Security and Compliance Services Overview Oracle Managed Cloud for Clinical Data Warehousing Oracle Managed Cloud for Retail
5 Oracle Cloud Solutions Multiple, Flexible Deployment Models You Choose Oracle Cloud Consume Oracle as subscriptionbased services Private Cloud Build and manage your own cloud using Oracle cloud products 5
6 Program Agenda Oracle Managed Cloud Services Overview Oracle Managed Cloud for Industries Overview Oracle Managed and Security Compliance Services Overview Oracle Managed Cloud for Clinical Data Warehousing Oracle Managed Cloud for Retail
7 Oracle Managed Cloud for Industries Managed Cloud Services Built to Address Unique Needs of Industry Verticals Secure, Reliable, Regulatory Compliance Aligned with Industry Standards and Best Practices Extensible, Configurable Services and Options
8 OMCS Addresses Key Needs of Industries Cost Risk Time-to-Value Scale IT without increasing CAPEX Regulatory Compliance High availability, reliability, security Flexibility Rapid Deployment Local Footprint Compliance with Industry Specific Regulations Customer driven variability: modular add-ons, capacity expansion Ability to enter new markets, address data residency needs
9 The Unique Oracle Advantage Applications to Disk Singular Focus on Oracle Red Stack vs. Lower Risk Reduce Costs Increase Business Productivity 9
10 Dramatically Simpler Lifecycle Management Application Database OS Virtualization Firmware Accelerated upgrades Certified configurations optimized across stack Advanced SIEM with predictive incident management Go-Live Center reduces post-golive issues 54% Application Database OS Virtualization Firmware Different tools, different patches, possible conflicts and downtimes. Oracle: secure, pre-tested, Pre-configured Accelerated upgrades Certified configurations optimized across stack Centralized Monitoring Effective Change Management Rapid Deployment 10
11 Massive Scale, Global Coverage Linlithgow Toronto Chicago RMDC Japan Salt Lake City London Amsterdam Austin Ashburn Singapore* Sydney Global Coverage with 12 Enterprise Grade Data Centers in 4 continents Dedicated Experts Supporting 660+ Customers in 40+ countries across 22 Industry Segments *Coming Soon
12 Flexible Configuration, Flexible Deployment Your Datacenter Oracle Datacenter Partner Datacenter Add Applications Scale out Infrastructure Deploy Anywhere
13 Broadest Suite of Services Cloud Life Cycle Management Extended With Value Added Services Pre-Production Production Post-Production Architecture Advisory Svc* Prod Readiness Assessment Transition Services Migrate & Re-platform Installation & Configuration Monitoring Patching Incident/ Problem Mgmt Performance Tuning Backup & Restore Access Management Upgrade Oracle, Disaster Recovery Business Functional Services Comprehensive Governance Security & Regulatory Compliance
14 Case Study: Challenger Bank Based in Europe Oracle Managed FLEXCUBE Cloud Service enables Rapid Deployment and Scale CHALLENGES Ability to rapidly scale the number of current accounts Predictable costs and periodic payments Regulatory Compliance, Data Residency FLEXCUBE OBIEE Oracle database Weblogic SOA Enhanced Security Services BENEFITS 50% TCO Savings Single Point of Accountability, end-toend solution Local footprint with DR support Regulatory Compliance Oracle Confidential Internal 14
15 Program Agenda Oracle Managed Cloud Services Overview Oracle Managed Cloud for Industries Overview Oracle Managed and Security Compliance Services Overview Oracle Managed Cloud for Clinical Data Warehousing Oracle Managed Cloud for Retail
16 Oracle Managed Security and Compliance Services Gail Coury Vice President, Risk Management Oracle Managed Cloud Services Oracle Confidential Internal/Restricted/Highly Restricted
17 Managed Cloud Services Compliance ISO Certification ISAE 3402 / SSAE 16 SOC1 136 Controls Tested Biannually for Commercial 96 Controls Tested Biannually for Federal SOC2 / SOC3 For Security & Availability 105 Controls Tested Annually ISO Certification 159 Controls Tested Annually HIPAA Compliance ISO Certificate of Conformity 72 Controls Tested Annually Federal Certification & Accreditation (C&A) & FedRAMP Department of Defense (DoD) and Agencies Controls Tested Annually NIST High & DIACAP MAC Level I Sensitive FedRAMP JAB Provisional Authority to Operate (P-ATO) - Moderate Payment Card Industry (PCI) Compliant Level 1 Service Provider 217 Controls Tested Annually 64 Controls Tested Annually 21 CFR Part 11 for Life Sciences Custom System Validation Services
18 Managed Security Services HIPAA Services Designed to protect Customer s electronic protected health information (ephi) in environments managed by Oracle Assists the Customer to meet its legal obligations under the HIPAA as amended by the HITECH Act PCI Services Oracle Cloud Services is a Level 1 Payment Card Industry (PCI) Compliant Service Provider since 2006 Oracle can reduce the time and cost associated with PCI compliance Enhanced Security Services Supplements standard security services for risk conservative customers Facilitates customer s compliance needs Advanced Services are cafeteria style Secure Banking Cloud Services Complete banking solutions including direct and core banking applications (FlexCube) managed by Oracle@Oracle Assists the Customer with the added security needed to manage risks in today s world of online financial services Identity Services Provides Customers with the consistent and secure way of managing identities and privileges for hosted services Enables Customers to leverage our expertise to deploy and manage one or more components of Oracle IdM suite 21 CFR Part 11 Makes Cloud Services an attractive option for Pharma and Medical Device Manufacturers Supports the customer s compliance validation requirements
19 HIPAA Security Services for Customers hosting ephi data Value Designed to protect Customer s or its clients health information Assists the Customer to meet its legal obligations under HIPAA 1,2 Ensures Oracle compliance with HITECH as a Business Associate 1 Health Insurance Portability and Accountability Act of Health Information Technology for Economic and Clinical Health Act of
20 21 CFR Part 11 Validation Support Services Platform Qualification In most cases Oracle Managed Cloud Services (OMCS) performs the installation of the HW / OS / DB and SW** Platform Qualification of the HW / OS / DB and SW to support the Customer s System Validation process Includes the following documentation System Design Document HW / OS IQ and Summary Report SW IQ and Summary Report DR Test Documentation Support DR Test Plan and Summary Report Platform Qualification Application Validation System Validation Vendor Assessment Support 1 Yearly **In some cases the customer does have a third party perform the Software installation. The specific service requirements would be Identified during the Sales Cycle and adjusted accordingly.
21 Secure Banking Cloud Service Layered defense, in-depth security for Banking Apps Network Security Isolation, segmentation, granular access, intrusion detection OS Security Access control, hardening, secure storage, logging and monitoring Database Security Encryption, masking and monitoring Application Security Split key control, audit trail Web Application Firewall Compliance Audits Periodic compliance reports etc FlexCube Banking Oracle Confidential Internal/Restricted/Highly Restricted 21
22 Oracle Life Sciences Data Warehouse Cloud Platform A Managed Cloud Service Brett Villagrand Senior Director of Product Solutions, Life Sciences Oracle Health Sciences Global Business Unit Oracle Confidential Internal/Restricted/Highly Restricted
23 Clinical Research and Development Solutions Transforming Clinical R&D from Pipeline to Patient ANALYSIS AND SUBMISSION Easily manage Big Data for regulatory submissions Reduce manual data entry and labor oversight by 30-50% Compress timeto-value by 50% with pre-built analytic apps Pfizer is enabling better clinical trial execution and improving decision-making through predictive analytics. Accenture POST-MARKETING Maximize secondary use to optimize trial design and develop new indications Obtain a view of patient outcomes Quickly apply signal detection over all media channels 24
24 Clinical Data Warehousing Strategic Vision Industry Template Ease of customer adoption, preengineered, pre-installed, pre-integrated, reference architecture, standard hardware foundation, optional value added services Customer Variability Customer driven variability 3 rd party software, additional modular functional capabilities using Oracle Technology and Applications, extended integration options Platform for Growth Internal and external collaboration, advanced & high volume computation and data storage supporting clinical and healthcare convergence
25 Oracle Life Sciences Warehouse Cloud Platform (LSWCP) Built for Clinical Research and Clinical Data End to End Business Process Support Development Organizations Private, managed cloud service Supports customer variability Non Clinical Data Ease of acquisition and use LSWCP Engineered Systems Clinical Submission Industry first partnership with Metadata Accenture Security Programs Oracle Confidential Internal/Restricted/Highly Restricted 26
26 Case Study Large, Global Pharmaceutical Company Implementing LSWCP Strategic initiative to develop a platform for managing the entire clinical data value chain, from source to submission Wanted to support hundreds of end users performing, Clinical data pooling, clinical data standards development, clinical data transformation Clinical data analysis and analytics Needed to manage terabytes of clinical and nonclinical data Wanted to reduce IT support burden, internal IT infrastructure complexity move to a service delivery model for IT services Required high availability and stringent Disaster Recovery RPO/RTO specifications Needed rapid delivery of the 1 st environment Oracle Cloud solution contains, Oracle Life Sciences Hub, Thesaurus Management System, Oracle Data Management Workbench integrated with Oracle InForm SAS JReview more Oracle solution implemented, Using high performance Oracle Engineered Systems (Exadata) and high capacity storage And integrated with the Oracle InForm EDC platform 1 st Environment made available weeks after contract signature Fully integrated support model (hardware > infrastructure > technology > applications) provides greater services levels Completely hosted in Oracle datacenters with single point of contact for support Oracle Transition and Service Delivery Management Services Additional storage, environments, compute capacity available as and when required Greater visibility into core product releases and easier adoption of product updates with Oracle Application Management Services Capability to expand the solution footprint with customer configurations, enhancements and integrations, supported by Oracle. Customer Requirements Oracle Approach Why Oracle Life Sciences Warehouse Cloud Platform?
27 Oracle Managed Cloud for Retail Carla Anderson Solutions Marketing Director, Merchandizing Oracle Retail Global Business Unit Oracle Confidential Internal/Restricted/Highly Restricted
28 Retail & Oracle Managed Cloud Services Customers Expertly managing retail customers worldwide across multiple pillars Core Retail Applications Pricing & Replenishment Optimization Commerce
29 WHAT WOULD A CUSTOMER JOURNEY LOOK LIKE IN 2016
30 MEET DANIELLE Danielle is at the Fashion Week Kick-off Party at her favorite departmental store with her husband.
31 MOBILE She spots someone wearing a skirt she loves. She snaps a picture with her phone and sends it to her store s personal shopper.
32 NOTIFICATION The next day she receives a message from her personal shopper, Natasha: I ve found that skirt for you and picked some accessories to match. Take a look. Danielle goes to the My Store section of the web site.
33 MY STORE In the My Store personal shopping section, Danielle finds her requested skirt, accessories to match, and other recommendations.
34 MY STORE
35 MY STORE
36 IN-STORE SERVICE Danielle shows up for her appointment, her personal shopper, Natasha, is waiting for her with the items she wanted to try on and more!
37 PURCHASE Danielle returns home and buys the items she like straight from her ipad. Danielle goes for lunch at the departmental store Cafe with a friend the next day, whilst the items are being wrapped and put in her car.
38 The Oracle Managed Cloud Services Glue Private Cloud Public Cloud Hybrid Cloud Start at any Point Choose one Model or More Operational Needs Drive Choices
39 Oracle Managed Cloud for Industries Secure, reliable, scalable, gives Customers a Platform for Business Agility Enables Customers to Address Industry Specific Compliance Needs Flexible, Extensible, allows Customization Value. Choice. Confidence. Copyright 2014 Oracle and/or its affiliates. All rights reserved.
40 Questions and Answers Copyright 2014 Oracle and/or its affiliates. All rights reserved.
41 Learn More: Sessions & Customer Success Panel Discussions DEMOgrounds Moscone West, ERP Managed Cloud Lounge Moscone West, Level 3 Session Type Day / Time Location Oracle Managed Cloud Services: Your On-Ramp to the Cloud How the Cloud is Changing the CIO Role Innovation that Fuels the Cloud Managed Cloud Services The Next Level: Managed Security in the Cloud The Power of Engineered Systems in the Cloud Extend Your Cloud Oracle Functional Business Services Managed Cloud Database Service: Database Cloud Delivered On-Premise Oracle Managed Cloud for Industries Strategy Panel Session Panel Panel Panel Session Session Monday, SEP 29 10:15 AM 11:00 AM Monday, SEP 29 1:30 PM 2:15 PM Tuesday, SEP 30 10:45 AM 11:30 AM Tuesday, SEP 30 12:00 PM 12:45 PM Wednesday, OCT 1 12:45 PM 1:30 PM Wednesday, OCT 1 2:00 PM 2:45 PM Wednesday, OCT 1 3:30 PM 4:15 PM Thursday, OCT 2 9:30 AM 10:15 AM Moscone South Moscone South 300 Moscone South 300 Intercontinental Grand Ballroom C Moscone South Moscone South Moscone South Marriott Marquis Salon 10/11 Copyright 2014 Oracle and/or its affiliates. All rights reserved. Oracle Confidential Internal/Restricted/Highly Restricted 43
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