Directory of. Mental Health, Substance Abuse & Intellectual/Developmental Disabilities. Helping one another on the road to recovery

Transcription

1 Directory of Mental Health, Substance Abuse & Intellectual/Developmental Disabilities Helping one another on the road to recovery

2 The information in this directory was updated 05/09/12 and accurate as of that date. Programs and contact information may change. WHN will monitor this and keep as up to date as possible. Please contact WHN Community Relations Department at for any questions. Please look in nearby counties if you are unable to find a resource in your own county. Thanks to United Way s of WNC for their detailed and thorough information. Table of Contents Buncombe County... 3 Henderson County Madison County Mitchell County Polk County Rutherford County Transylvania County Yancey County... 41

3 Buncombe County Directory of Support Connections 3 Buncombe County Basic Needs A HOPE Day Center, Homeward Bound19 North Ann Street Asheville, NC (828) Provides a safe place to homeless persons during hours of day center operation. People are admitted in shifts of 50 at a time, for an hour at a time, though some exceptions are made. Self-serve foods are available every morning. Food, clothing, hygiene items, vitamins, and over-the-counter medications are also available. Other services include: information and referral, substance abuse services, limited transportation, use of telephone and assistance on obtaining birth certificate, and social security card. On-site linkage with representatives from key outside agencies. Salvation Army - Buncombe County 204 Haywood Street Asheville, NC 28801(828) Provides a spiritual ministry along with a practical ministry, which includes feeding the hungry, sheltering the homeless, and providing basic necessities to those in need, especially during disasters. Center of Hope Homeless Shelter, Community Corrections Center,Disaster Relief, Emergency Assistance, Food Pantry/Clothing Closet, Holiday Meal Program, Off The Street Meal Program, School Supplies Assistance, Teen Center, Thrift Store. Catholic Social Services 50 Orange Street Asheville, NC (828) Direct Assistance walk in program offering food, clothing Wednesdays only and financial assistance when funds available, Immigration Services for eastern Europeans, Pregnancy Support, Refugee Assistance Program. Volunteer programs. Children First/Communities in Schools of Buncombe County 50 South French Broad Street Asheville, NC (828) Family Resource Center provides emergency assistance through food pantry, financial assistance, clothing closet and case management; Latino Outreach program; Project March Learning Centers after school program for students living in Pisgah View, Deaverview and Woodridge apartments. Western Carolina Rescue Ministries 225 Patton Avenue Asheville, NC (828) Food Boxes on walk-in basis; Meal program; Men s Overnight Shelter; Women s and Children s Overnight Shelter. Food For Fairview 1357 Charlotte Highway Fairview Community Center Fairview NC (828) Pantry has food, paper products, cleaning supplies. Serves Fairview, Fletcher and Reynolds districts.

4 4 Directory of Support Connections Buncombe County Asheville Buncombe Community Christian Ministry (ABCCM) 30 Cumberland Avenue Asheville, NC (828) Crisis Intervention Program; Christian Women s Job Corp; Dental Extraction Program; Dental Restorative Clinic; Crisis Ministry; Medical Equipment Closet; Medical Ministry; School Supply Assistance; Soup Kitchen. Hearts With Hands 951 Sand Hills Road Asheville NC Koats 4Kids, School Supply Assistance, Sharing Heart Food Pantry. Swannanoa Valley Christian Ministry 101 North Ridgeway Street Black Mountain, NC Provides assistance in form of food, clothing, household articles and financial help for fuel, utilities, rent mortgage, and medical expenses for residents of Black Mountain, Swannanoa, Montreat and Ridgecrest. Seasonal shelter. Family of Faith Fellowship 213 Long Shoals Road Arden NC (828) Church pantry offers non-perishable food for those in need in connection with Manna Food bank. Life Ministries Givens Estate 2360 Sweeten Creek Road Asheville, NC (828) Baby Equipment and Resource Loan Closet, Medical Equipment Loan Closet at Asbury Memorial, Swannanoa Welcome Table. Mountain Housing Opportunities 64 Clingman Ave Suite 101 Asheville, NC (828) Emergency Home Repair, Down Payment Program, Rural Home Rehabilitation. OnTrack Financial Education and Counseling 50 South French Broad avenue Suite 227 Asheville, NC (828) Budget/Money Management Counseling, Credit Awareness, Credit Report/Credit Score, Debt Management Program, Financial Self Sufficiency, NC Home Protection Pilot Program, Rental Resource Guide. ontrackwnc.org. Re Creation Experiences Home Repair Mission 53 Red Oak School Road Weaverville, NC (828) Provides free roof and porch repair to below Federal Poverty Level homeowners. Housing Authority Of Asheville 165 South French Broad Avenue Asheville, NC (828) provide safe, quality, and affordable housing, to expand available resources, and to collaborate with the community to create opportunities for resident self-sufficiency and economic independence. Housing Choice Voucher Program for rental assistance.

5 Buncombe County Directory of Support Connections 5 Buncombe County Department of Social Services 40 Cox Avenue Asheville, NC (828) provide Buncombe citizens resources and services to maximize their well-being and self-determination. Aim to prevent abuse, neglect, and exploitation of vulnerable citizens, as well as, promote self-reliance and selfsufficiency for individuals and families. Full array of services for adults and children as well as Crisis Intervention Program Administration, Medicaid Transportation, Prescription Assistance, and Veterans Services. The Council on Aging of Buncombe County 46 Sheffield Circle Asheville, NC 28803( 828) In-Home Aide Services, Senior Dining, Seniors Safe at Home, Resource Coordination. Helpmate Hotline (828) Helpmate has serves as Buncombe County's primary provider of crisis-level services designed specifically for - and offered exclusively to victims of domestic violence and their children. Services include Emergency Shelter for women and children, a 24-hour Hot Line, Individual and Group Counseling, Court Advocacy Programs, and Preventative Education for professionals, community leaders, and groups considered at risk of being abused. Community Action Opportunities 25 Gaston Street Asheville, NC (828) Work with citizens who live on limited incomes, elected public officials and private sector representatives to confront and solve the problems that cause poverty. Child Care services, Head Start, Life Works, Low Income Energy Assistance Program, Weatherization. Homeless Veteran s Assistance Charles George Veterans Affairs Medical Center 1100 Tunnel Road Asheville, NC (828) Assistance for homeless veterans in need of clothing and other services. Our Shepherd s Chapel Winter Coat Program 10 Jackson View Road Asheville, NC (828) Winter Coats provided to children 14 and under. The ARC of Buncombe County Direct Financial Assistance 50 South French Broad Avenue Suite 157 Asheville, NC (828) Financial assistance for individuals with ID/DD or their families. Ebelen-Kimmel Charities 12 Regent Park Boulevard Asheville, NC (828) Children s Dental Assistance, Emergency Assistance, Medical Assistance for Children, Medical Assistance/Illness or Disability for adults, Travel Assistance Program. Swannanoa Community Council (828) Provides emergency utility and fuel assistance to Swannanoa residents.

6 6 Directory of Support Connections Buncombe County Medical Ebelen-Kimmel Charities 40 Westgate PKY Asheville, NC (828) Children s Dental Assistance, Emergency Assistance, Medical Assistance for Children, Medical Assistance/Illness or Disability for adults, Travel Assistance Program Heating assistance. Three Streams Family Health Center 1710 Old Haywood Road Asheville, NC (828) Offers Adult Primary Care, Diabetes/Nutrition Specialist and Pastoral Counseling Services. Buncombe County Government 205 College Street Suite 300 Asheville, NC (828) Discount Drug Cards to help citizens cope with the high cost of drugs. WNCCHS 257 Biltmore Avenue Asheville, NC (828) A familycentered health care practice providing primary care for adults and children. Primary care includes disciplines of family practice, internal (adult) medicine, pediatric (child) medicine, and obstetrics and gynecology. Delivers preventive services including periodic assessments/evaluations, child and adult immunizations, diagnoses and treatment for communicable diseases, diagnosis and management of chronic diseases (e.g., hypertension and diabetes), and referrals to specialty care (e.g., cardiology, gastroenterology, oncology, etc.). Asheville Lions Eye Clinic 240 Sardis Road Asheville, NC (828) Vision/Health Screening, Vision Assistance Program. Community Care of Western North Carolina 53 South French Broad Road Asheville, NC (828) Non-profit, community-based health care delivery system for Medicaid recipients. Care Management Program provides intensive care management services for medically and/or mentally complex patients with multiple chronic conditions. Transitional Care program for patients being discharged from inpatient facilities. Western North Carolina Aids Project 554 Fairview Road Asheville, NC (828) Provides education about HIV/AIDS to the community and ensures that those with HIV get needed services. wncap.org. Legal Our Voice 44 Merrimon Ave. Suite 1 Asheville, NC (828) working to support the healing of survivors of sexual violence and to prevent future acts of sexual violence. 24-hour crisis line, case management, individual

7 Buncombe County Directory of Support Connections 7 and group counseling, accompaniment to medical services, law enforcement interviews and court proceedings, information and referrals. The Mediation Center 40 North French Broad Street Suite B Asheville, NC (828) provides conflict resolution services, supervised visitation, and coordinates Changing Together, a collaborative working against gang violence in Buncombe County. Pisgah Legal Services 62 Charlotte Street Asheville, NC (828) Provides free civil legal aid to very low-income people. Children s Law Project, Elder Law Project, Disability Project, Health Education and Legal Support Project, Homeless Prevention Project, Justice for All Project, Mountain Violence Prevention Project. pisgahlegal.org. Legal Aid of North Carolina 547 Haywood Road Asheville, Provides free services in civic matters to low income people. Provides legal advice and representation on family law problems, consumer issues, health matters, education issues and income maintenance/public benefit cases. Employment/Vocational NC Employment Security Commission 48 Grove Street Asheville, NC (828) State employment/unemployment office providing job referral and placement assistance as well as information on filing unemployment insurance benefits. Mountain Local Area Job Training Services AB Tech Campus Maple Building Asheville, NC (828) Provides job seekers a single place to receive assistance in every step of the job search, as well as learn about job training programs and if eligible, receive financial assistance for training. Goodwill Industries of Northwest NC 1616 Patton Avenue Asheville, NC (828) Employment and Training Center is a one-stop career development facility. Goodwill participants receive personalized education, skills training, and job referral. Classes include GED; computer literacy; certified nursing assistant; communications skills; housekeeping technician certification; in-home health aide; customer service; Medical pathways, and others as needed. Vocational Rehabilitation 8 Barbetta Drive Asheville, NC (828) Provides opportunities to persons who have mental or physical disabilities which prevent them from getting and keeping a job. Depending upon an individual's eligibility and financial need, services include diagnostic evaluations, counseling, rehabilitation engineering, and physical/mental restoration, limited transportation on a case to case basis, job placement assistance, and modifications to the vehicle/job/worksite.

8 8 Directory of Support Connections Buncombe County Transportation Mountain Mobility 2000 Riverside Drive Suite 11 Asheville, NC Miscellaneous Transportation for the elderly, general public, children and people with disabilities. Senior Pass Program provides pass to travel by public transit. Medicaid Transportation Buncombe County Department of Social Services 339 New Leicester Highway Suite 110 Asheville, NC (828) Provides transportation for Medicaid recipients with full benefits and authorized for Medicaid transportation services through the Department of Social Services. Support National Guard Family Assistance Center 100 Minuteman Drive Asheville, NC (828) Supports military members and their families by providing advocacy, information and referral services. Literary Council of Buncombe County 86 Victoria Road Building B Asheville, NC (828) Provides Adult Literacy Program and English for Speakers of Other Languages. Asheville Buncombe Technical Community College 340 Victoria Road Asheville, NC (828) Basic Skills aims to upgrade adult basic skills in Reading, English, and Math. International Link Asheville, NC (828) Offers English as a second Language, Interpretation/Translation Services, Resource and Support for WNC s Foreign Born. Partners Unlimited 133 Livingston Street Asheville, NC (828) Targets at risk youth and their families. Alcohol and Substance Abuse Classes, Gang Prevention, GED classes, Mentoring, Parent Support Group. Asheville Buncombe Institute of Parity Achievement 39 South Market Street Suite A Asheville, NC (828) Improves health conditions for African Americans by providing education, health services and advocacy from a unique understanding of the African American experience and a demonstrated ability to increase collaboration, connection, awareness and trust across diverse segments of the community. Treatment, Healing and Education Center for Disordered Eating 297 Haywood Street Asheville, NC (828) Land-of-Sky Regional Council 339 New Leicester Highway Suite 140 Asheville, NC (828) Work with local governments, the Region s

9 Buncombe County Directory of Support Connections 9 leadership, state and federal agencies, service providers, and volunteers to foster desirable social, economic, cultural and ecological conditions in Buncombe, Henderson, Madison and Transylvania Counties." Active Option for Aging Americans, Area Agency on Aging, Foster Grandparent Program, Family Support Program, Living Healthy Chronic Disease Program Senior Community Service Employment, Senior Companion Program. Asheville Homeless Network PO Box 205 Asheville, NC (828) A coalition of the homeless, formerly homeless, and their allies in the Asheville area for the purpose of identifying and providing information about services in the areas of housing, food, and medical care, and other needs as identified. A membership organization; not a shelter. Holds weekly meetings. If a person comes to three meetings per month, they will be eligible to receive a monthly bus pass with Asheville Transit. Has clothing available at the meetings. Gay/Lesbian/Bisexual/Transgender Affirming Ministries 3 Angle Street Asheville, NC Provides safe, confidential and drug/alcohol free opportunity for gay, lesbian, bisexual and transgender persons to meet, socialize, network and find support. Guardian Ad Litem - Buncombe County 31 College Street Building D Suite 204 Asheville, NC Provides trained independent volunteers to serve as court appointed advocates for children who are involved in the court process due to abuse and/or neglect. Child Abuse Prevention Services 50 South French Broad Avenue Suite 152 Asheville, NC Working to reduce/prevent child abuse, strengthen families and assist children and families who have experienced abuse through prevention, education, and counseling. Eagle/Market Streets Development Corporation 70 South Market Street Asheville, NC 28801(828) Mission is to develop people, property, and businesses, and envision economic and social justice for all. Comprehensive job assistance center. Alcoholics Anonymous 206 Park Place Office Building Woodfin Place Asheville NC (828) AA is a self-help group of recovering alcoholics who meet to share experience, strength and hope and who want help recovering from drinking problems. Meeting locations and times available by calling office number. Al-Anon Family Group Western North Carolina WNC District One (828) A mutual fellowship group for families of alcoholics.

10 10 Directory of Support Connections Buncombe County Adult Children of Alcoholics Grace Episcopal Church 871 Merrimon Avenue Asheville NC, Step program adapted from AA for adult children of alcoholics. Autism Support Group, Autism Society of North Carolina - Buncombe County 30 Garfield Street Suite F Asheville, NC (828) x14 Support group for individuals with autism and their family members, professionals, or any interested persons. NAMI Connection, National Alliance on Mental Illness of Western North Carolina 356 Biltmore Avenue Suite 298 Asheville, NC (828) A support group for anyone diagnosed with mental illness diagnosis. Volunteer peer-led group. NAMI-trained peer facilitators. Basic Education Program, Caregiver Support Group, Family To Family. Alzheimer s Association 31 College Place, Suite D 320 Asheville, NC (828) Provides services and information to families with loved ones with Alzheimer s disease and other dementias. YWCA of Asheville and WNC 185 South French Broad Avenue Asheville, NC 28801(828) Mission is eliminating racism and empowering women. Offers a variety of programs and opportunities for the community. Program department goals focus on education, skill enhancement, empowerment, health and wellness. Adolescent Pregnancy Prevention, Afterschool Program, Child Care Center, Diabetes Wellness Program, Health Education, Mother Love, New Choices. Dual Recovery Anonymous 117 Montreat Road Black Mountain, NC (828) DRA is an independent, self-help organization. The goal is to help men and women who experience a dual illness. Support group for people who are chemically dependent and also affected by an emotional or psychiatric illness. Meetings are open and family/partners are welcome. Narcotics Anonymous NA Helpline (866) A group of recovering addicts who meet regularly to help each other stay clean. The Compassionate Friends Mountain Area Chapter Arden Presbyterian 2215 Hendersonville Rd. (828) National support group for families who have experiences the death of a child of any age. drake322@gmail.com Disability Partners 108 New Leicester HWY. Asheville, NC (828) Centers for Independent Living are private, non-profit, consumer controlled, community based organizations providing services by and for persons with all types of disabilities with the goal of maintaining their civil rights options,

11 Buncombe County Directory of Support Connections 11 controlling choices in their lives, and the freedom to participate fully in their communities. Nuestro Centro 441 North Louisiana Avenue, Suite E Asheville, NC (828) Offers Space for Latino Community to come together to share skills, learn, receive necessary services/information and to promote equity and understanding among communities in Buncombe County. The Family Support Network 509 Biltmore Avenue Asheville, NC (828) Family Support Network provides families who have children with special health care, behavioral or physical needs with emotional support and information from other families with similar life experiences. Has a variety of community education programs, support groups and an extended library of informational resources. F.I.R.S.T. PO Box 802, Asheville, NC (828) or toll free (877) parent-driven organization that serves as a resource center and a source of support for families of children with disabilities including developmental disabilities and mental health. Spanish speaking staff available. Asheville.com Club guide has listing of support groups, clubs and organizations at Center for New Beginnings Self Help Building 34 Wall Street Suite 802 Asheville, NC Victim Services agency provides services to individuals, and families, and witnesses who have been affected due to a crime and survivors of suicide/homicide/traffic fatalities. Asheville VA Medical Center 1100 Tunnel Road Asheville, NC (828) Provides a variety of services for veterans. Disability Rights of North Carolina (877) Helps people across NC gain access to services and opportunity through its legal based advocacy.

12 12 Directory of Support Connections Buncombe County Other Buncombe County Contacts United Way s PHONE 211 United Way s of WNC is a community service information line that links people to health and human services in Buncombe, Henderson, Madison and Transylvania counties service is free, confidential and available 24/7 to speakers of all languages. Whether you want to find or give help, trained referral specialists are available to answer your call and identify the right resources for you. Mountain Express has a detailed list of support group times and places. Asheville Police Department Buncombe County Clerk of Court Magistrate Office /4690 Buncombe County Sheriff Buncombe County Jail/Detention Center Social Security Administration 800 Centre Park Drive, Asheville National # or Town Of Montreat Police Town of Black Mountain Town of Woodfin Police The information in this directory was compiled on 08/31/11 and accurate as of that date. Programs and contact information may change. WHN will monitor this and keep as up to date as possible. Please contact WHN Community Relations Department at for any questions. Please look in nearby counties if you are unable to find a resource in your own county. Thanks to United Way s of WNC for their detailed and thorough information.

13 Henderson County Directory of Support Connections 13 Henderson County Basic Needs Bridge of Hope Henderson County 228 6th Ave, Hendersonville, NC (828) Bridge of Hope Henderson County works with homeless or atrisk single mothers and their children to help break the cycle of poverty. Bridge of Hope is a national, Christian organization that believes in "housing first". Utilize a strength based approach to help program participants reach financial selfsufficiency and emotional, physical, and spiritual wellness. Henderson County Department of Social Services (828) Spartanburg Highway, Hendersonville, NC To improve the safety, health, well-being, independence, and quality of life for children, the elderly and disabled, and families in Henderson County. Social services for children and adults. Interfaith Assistance Ministry (828) Ehringhaus Road Hendersonville, NC Provides food, clothing, helps with utilities, heat, rent, medications and other necessities on an emergency basis. Mainstay Domestic Violence shelter/program- 133 Fifth Ave West Hendersonville, (828) Mainstay is committed to helping victims of domestic violence in Henderson County acquire the information and skills necessary to take control over the decisions affecting their lives. Programs are designed to assist them in finding the resources within themselves and in the community to make these decisions and to achieve their individual goals. Rescue Mission 639 Maple Street Hendersonville, NC (828) The Hendersonville Rescue Mission is committed to providing shelter to the homeless, food to the hungry, recovery to the addicted and medical assistance to the homeless and poor of our community with the love and through the power of Christ Jesus. The Housing Assistance Corporation (828) PO Box Kanuga Street, Hendersonville, NC Works to provide safe and affordable housing for persons of limited income living in Henderson County. Assists with home ownership, repairs and affordable rentals. The Storehouse (828) Seventh Avenue East Hendersonville, NC Food and hygiene pantry serving the needy. Limited amount of clothing on hand. Access to emergency vouchers for housekeeping supplies. Works in cooperation with the other relief agencies. New clients need a written referral from a qualifying agency, such as Interfaith Assistance Ministry, El Centro, DSS, Council on Aging, etc.

14 14 Directory of Support Connections Henderson County Employment/Vocational Adult Development Vocational Program (828) Vocational Solutions of Henderson County 2110 Spartanburg Hwy East Flat Rock, NC Designed to serve the needs of adults with developmental disabilities who have recognized barriers to community employment. Goodwill Industries 155 Four Seasons Mall, Hendersonville, NC (828) Offers free services to help job seekers secure employment including skills assessments, career counseling, resume and cover letter writing, and assistance with applications. Legal Dispute Settlement Center (828) South Grove Street Hendersonville, NC Mediates disputes before they get to court and resolves cases at a fraction of the cost. Pisgah Legal Services or (828) Charlotte Street, Asheville, NC./ PO Box 2276 Asheville, NC Provides free civil legal aid. Medical Blue Ridge Community Health Center (828) Chimney Rock Road Hendersonville, NC BRCHS has been serving Hendersonville and the surrounding communities for more than 45 years. Our goal is to provide high quality and affordable medical, dental and mental health care as well as promote health awareness/education. Free Clinics 841 Case Street Hendersonville, NC (828) Provides free healthcare, education, medication access, and case management to low-income, uninsured residents of Henderson County. Work collaboratively with the local community health center, health department, social service agencies, and both hospitals to augment the healthcare system and provide vital services that are not duplicated. Henderson County Health Department (828) Spartanburg Highway Suite 100 Hendersonville, NC Assures that community health needs are met by preventing diseases and promoting wellness through the delivery of clinical, environmental, and community health and educational services. Specialty programs for Women's preventive services, dental care, maternity care, family planning, communicable disease control and child health services for any child in Henderson County. Child health clinic for well child exams, child service coordination, pregnancy testing and referral, WIC nutrition education, children's and adults immunizations, women s preventive health

15 Henderson County Directory of Support Connections 15 screenings, family planning services for women of child bearing age, Maternal Care Coordination (Baby Love), referrals to OB doctors for pregnant women, post partum home visits for mother and New Born Screening home visit for infants, Communicable Disease and Sexually Transmitted Disease testing counseling and treatment Medical Loan Closet (828) St James Episcopal Church Hendersonville, NC Tuesday and Friday 9:30-4:30 The St. James Medical Loan Closet lends all kinds of durable medical equipment to those in our community who are recovering from illness, accident, or surgery. Medical Transportation (828) or For Medicaid recipients only call DSS to schedule transport 3-4 days in advance. Pardee Flat Rock Family Center (828) , WELL. 841 Case Street, Hendersonville, NC This is an innovative program that provides appointments and communication with the doctor through a secure website. E- Visits for routing follow up and non-urgent medical issues. Group visits for chronic (non-acute) health conditions. Clients must have web access. Pardee Hospital (828) North Justice St., Hendersonville, NC Support/Recovery Alcoholics Anonymous Blue Ridge Literacy Council PO Box 1728 Hendersonville, NC ( Provides adults in Henderson County the English communication and literacy skills they need to reach their full potential as individuals, parents, workers and citizens. Children and Family Resource Center Case Street Hendersonville, NC Improve the lives of children through parent education, quality child care resources and leadership on childhood issues. It is a place where parents can find the early childhood help they need from many community resources. Mainstay th Avenue West Hendersonville, NC Promote domestic violence awareness and serve the victims of domestic violence in Henderson County National Alliance on Mental Illness (NAMI) Four Seasons NAMI(6264); Hendersonville, NC. Provides support, education and

16 16 Directory of Support Connections Henderson County advocacy for families affected by mental illness in our local communities, and to advocate for quality lives without stigma or discrimination. National Association on Mental Illness (NAMI) NAMI (6264) national or local office Buncombe. Leave message and someone will return your call. General Education Meetings, Support Groups, Family MH/DD Education Program, and Advocacy Programs. National Suicide Hotline TALK (8255) The Healing Place Chadwick Square Court Hendersonville, NC 28793The Healing Place is the Rape Crisis & Child Advocacy Center of Henderson County. Western Carolina Community Action 220 King Creek Boulevard Hendersonville, NC Helps people build financial stability, improve self esteem, become self reliant, develop personal responsibility and contribute to the community. Provides the services, education and advocacy to create these opportunities. Western Highlands Consumer and Family Advisory Committee (CFAC) ; Fax Biltmore Ave. Asheville, NC Meets on the 4 th Monday of every month from 5:45-8:00 pm. Transportation Apple Country Transportation WCCA/ Apple Country Transportation is the lead agency for Public and Human Services transportation. Apple Country Transportation currently provides consolidated transportation services for Human Service agencies in Henderson County, as well as, the Elderly and Disabled Transportation Assistance Program (EDTAP): medical and grocery shopping services are also available for eligible elderly and disabled citizens

17 Henderson County Directory of Support Connections 17 Other Henderson County Contacts United Way s of WNC is a community service information line that links people to health and human services in Buncombe, Henderson, Madison and Transylvania counties service is free, confidential and available 24/7 to speakers of all languages. Whether you want to find or give help, trained referral specialists are available to answer your call and identify the right resources for you. Updated Hendersonville support group list: Hendersonvill.com/supportgroupscommunity/supportclubs.html Henderson County DSS Hendersonville Police Fletcher Police Henderson County Sheriff Henderson County Magistrate Henderson County Clerk of Court The information in this directory was compiled on 08/31/11 and accurate as of that date. Programs and contact information may change. WHN will monitor this and keep as up to date as possible. Please contact WHN Community Relations Department at for any questions. Please look in nearby counties if you are unable to find a resource in your own county. Thanks to United Way s of WNC for their detailed and thorough information

18 18 Directory of Support Connections Henderson County

19 Madison County Directory of Support Connections 19 Madison County Basic Needs Salvation Army Madison County 3421 US Highway 25/70 SA Social Services Office Hot Springs, NC Salvation Army is an international movement and an evangelical part of the universal Christian Church. A religious and charitable organization, it provides a spiritual ministry along with a practical ministry, which include feeding the hungry, sheltering the homeless, and providing basic necessities to those in need. Serves Madison, Mitchell, and Yancey Counties. Madison County Housing Authority 160 Ivy Ridge Apartments Drive Mars Hill Mission is to ensure safe, decent, and affordable housing for low-income families. Community Housing Coalition of Madison County 107 North Main Street Marshall, NC Provide emergency home repairs to reduce threats to health and safety in homes. Emergency home repairs are generally repairs that need attention within 30 days. Also provides home rehabilitation and general information and referral. Beacon of Hope PO Box 547 Marshall, NC Provides multiple services which include food, clothing, housewares, furniture, appliances and special focus projects. Neighbors in Need 165 South Main Street Marshall Presbyterian Church Marshall, NC A non-denominational Christian ministry serving people who are in crisis and in need of utility, housing, food, and medical assistance. Open Tuesday, 1:00-3:00. Marshall Housing Authority 630 North Main Street Marshall, NC Ensures safe, decent, and affordable housing for low-income families who reside in or around Marshall. Manages 50 units. Medical Madison County Department of Community Services 462 Long Branch Road Marshall, NC Provides a variety of services with an emphasis on senior citizens. Madison County Health Department 493 Medical Park Drive, Marshall, NC Programs for Health Promotion, Child services, Parenting Classes, Nutrition/WIC, Women s Care, and Diabetes Self Management.

20 20 Directory of Support Connections Madison County Madison County Health Department Dental Center 493 Medical Park Drive, Marshall, NC Sliding Scale dental services. Department of Social Services Emergency Assistance 5707 US Highway 25/70 Marshall, NC Vocational NC Division of Vocational Rehabilitation 190 Health Care Lane, Marshall, NC Designed to serve the needs of adults with developmental disabilities who have recognized barriers to community employment. Madison County Job Link, Marshall, NC Helps job seekers find new or better jobs by offering a variety of employment and training services. Transportation General and Medical Transportation, Madison County Dept of Community Services 462 Long Branch Rd Marshall, NC Provide general and medical transportation services to Madison County residents and some limited surrounding county trips. Some passengers may qualify to ride to medical appointments at no cost. Advocacy/support My Sister s Place 103 South Main Street Marshall, NC Support and advocacy for victims of sexual assault and domestic violence. Alcoholics Anonymous Madison County Partnership for Children and Families The Madison County Partnership for Children and Families - supports families and communities to nurture the development of young children to reach their full potential. Veterans Benefits for Madison County Town Hall Marshall, NC Partnership that seeks to improve the health of Madison County residents by networking community agencies and groups in an ongoing process of needs assessments, project development, implementation, and education.

21 Madison County Directory of Support Connections 21 Other Madison County Contacts United Way s PHONE 211 United Way s of WNC is a community service information line that links people to health and human services in Buncombe, Henderson, Madison and Transylvania counties service is free, confidential and available 24/7 to speakers of all languages. Whether you want to find or give help, trained referral specialists are available to answer your call and identify the right resources for you. DSS Mars Hill Police Marshall Police Sheriff Magistrate

22 22 Directory of Support Connections Mitchell County

23 Mitchell County Directory of Support Connections 23 Mitchell County Basic Needs Shepherd s Staff Secondhand Store and Food Pantry 31 Cross Street, Suite 90 Spruce Pine, NC Help with past due utility bills and past due rent, food boxes for low-income families, short-term medication (mainly antibiotics), The Emergency Food Assistance Program for the elderly through MANNA Food Bank in Asheville and secondhand items for sale. W.A.M.Y. Community Action, Inc. 29 Crystal Street #102 Spruce Pine, NC Comprehensive program of developmental and support services designed to assist families in their efforts to become self-sufficient. Services may include: assistance with education, job training, job searches, clothing, transportation, child care, school supplies and other educational items. Other services may include emergency fuel and utility assistance and minor medical bills and prescription assistance. Medical Mitchell County Health Department 130 Forest Service Drive, Suite A Bakersville, NC (828) Adult health, Breast and Cervical Cancer Control Program, Child Services, Health Promotion, HIV testing and referral, Immunizations, Laboratory Services, Lactation Support, Maternal Health, Maternal Care Coordination, Support service for the baby up to 1 year of age, Postpartum/Newborn Home Visit Program, School Health, STD Care and Prevention Services, TB Control, Vital Records, WIC. Mitchell County DSS 347 Long View Drive Bakersville, NC Administers food and nutrition services, adult and children s medicaid and first family assistance, children s protective and foster care services, adoption, adult protective services, guardianship, Medicaid transportation. Toe River Children s Dental Clinic 89 North Mitchell Avenue Bakersville, NC (828) (TETH) Clients are children ages 0-18 who qualify for Medicaid or NC Health Choice. A low-income assistance program is also available for those children who do not qualify for Medicaid or NC Health Choice. Mitchell County Community Alternative Program Department of Social Service 347Long View Drive Bakersville, NC Cash assistance for families, Medicaid, food stamps, NC Health Choice, protective services for adults and children, emergency assistance, energy assistance.

24 24 Directory of Support Connections Mitchell County Tri-County Pregnancy Center 19 Burnsville School Road Burnsville, NC P.O. Box 125 Burnsville, NC Free pregnancy tests, prenatal/parenting classes, baby clothes and supplies, maternity clothes, extensive referral index, counseling and support groups, nutrition classes. MY Meds 3011 US Highway 19B Spruce Pine, NC Prescription drugs are made available to those without prescription drug coverage who would be unable to afford the medicine they need otherwise. Toe River Project Access Blue Ridge Regional Hospital 125 Hospital Drive Spruce Pine, NC Provide low-income, uninsured residents of Mitchell and Yancey counties access to medical and dental service for reduced fees. Educational/Vocational JobLink Career Center Mitchell County Employment Security Commission100 Kim Thickets Road Spruce Pine, NC provide referrals to jobs, information on careers, assistance with resume writing, job seeking skills, and job development. Transportation Medicaid Transportation through Mitchell County DSS 347 Long View Drive Bakersville, NC Support/Advocacy USDA Rural Development Spruce Pine Shopping Center Highway 226 South, Suite D Spruce Pine, NC Individuals who wish to own a home or individuals who own a home and need repairs there are income credit guidelines and in individual s ability to repay a loan is also taken into consideration. Mitchell County Safe Place P.O. Box 544 Spruce Pine, NC Office Phone: Crisis Line: Emergency temporary shelter, financial assistance, in-kind assistance, community outreach, advocacy, and court advocacy. Service Center for Latinos 31 Cross Street, Suite 92 Spruce Pine, NC Information and referral services for Latinos. We make arrangements for medical and dental care and sponsor two health fairs each year (one in April and one in September). We also offer phone translation services.

25 Mitchell County Directory of Support Connections 25 Mitchell Senior Center 152 Ledger School Road Bakersville, NC Lunch five days a week, game room, a computer room, a library, an exercise class three times each week, presentations and short classes, free tax preparation during tax season, yearly health screening, home delivered meals and nutritional supplements, in-home aide program, caregiver respite program, health promotion program and medication management program. Child Care Resource and Referral 131 North Main Street Burnsville, NC Guide parents through the process of finding the appropriate care for their children. Lending library with children s books and books on parenting education. Children s Developmental Services of the Blue Ridge (formally referred to as CDSA-BR) 71 Blue Ridge Lane Burnsville, NC For children birth 3 years old: evaluation, case management, referral and or provision of special therapies, community based rehabilitation services. For children 3 5 years old: evaluation for determination of eligibility for pre-school services. Intermountain Children s Services 4929 Highway 226 South Bakersville, NC Provide a comprehensive child development program including early childhood education, health services, nutrition counseling, mental health services, support for parental involvement, disability services and transition services through Bakersville Head Start, Mitchell Head Start Home Base Program and the Mitchell County More at Four programs. Also work with the Mitchell County Pre-K School Program. Mitchell County Support Groups and Clubs listing can be found at: AA Meetings Every Monday 8pm Ledger Baptist Church Every Thursday 8pm Trinity Episcopal Church, Spruce Pine Every Saturday 10am and 8pm Trinity Episcopal Church, Spruce Pine or Abused Women Support Group Every Tuesday 6pm Mitchell County Safe Place Al-Anon Every Monday 8pm Ledger Baptist Church Every Thursday 8pm Trinity Episcopal Church, Spruce Pine

26 26 Directory of Support Connections Mitchell County Cancer Support Group Last Thursday of every month Blue Ridge Regional Hospital 6:30pm English as a Second Language Every Tuesday and Thursday 6pm Trinity Episcopal Church, Spruce Pine Mitchell-Avery-Yancey Multiple Sclerosis Support Group First Tuesday of each month Blue Ridge Regional Hospital 11am Parents Healing Together (for parents who ve lost children due to miscarriage or infant death) First Tuesday of every month Blue Ridge Regional Hospital 7pm Smoking Cessation Every Monday 6:30pm Sallie s Mountain View Restaurant, Bakersville The Compassionate Friends International (for families who ve lost children due to accident or suicide) Second Monday of every month 7pm First Baptist Church of Spruce Pine (parlor) Weight Control Meetings Every Tuesday 5:30pm Snow Hill Baptist Church, Bakersville Weight Watchers Every Tuesday 5:30pm and Thursday 5pm Spruce Pine United Methodist Church Other Mitchell County Contacts Mitchell County Sheriff s Department Spruce Pine Police Department Bakersville Police Department Mitchell County Magistrates Office Mitchell County Clerk of Court

27 Polk County Directory of Support Connections 27 Polk County Basic Needs Polk County Department of Social Services Wolverine Trail, Mill Spring, NC Thermal Belt Outreach 134 White Drive Columbus, NC One time prescription and PAP assistance. Provide basic needs such as food, utilities, fuel, transportation, prescriptions, affordable housing, dental service, and access to health care to those in need in Polk County. Medical Collins Dental Care 158 White Drive Columbus, NC Established to serve children from Polk and Rutherford Counties. Accept Medicaid and Health Choice insurance only, and have a sliding fee scale for uninsured patients who are under 21. If over 21 & without Medicaid or insurance call Stokes Dental Center in Hendersonville, NC at Blue Ridge Community Heath Polk County Health Department Walker St. Columbus, NC Child health clinic for well child exams, child service coordination, pregnancy testing and referral, WIC nutrition education, children's and adults immunizations, women s preventive health screenings, family planning services for women of child bearing age, Maternal Care Coordination (Baby Love), referrals to OB doctors for pregnant women, post partum home visits for mother and New Born Screening home visit for infants, Communicable Disease and Sexually Transmitted Disease testing counseling and treatment. Saluda Medical Center/Community Health Network Greenville Street Saluda, NC Indigent Medical Services. St. Lukes Hospital Drive, Columbus, NC Urgent Care Lynn Rd., Tryon, NC. Legal Pisgah Legal Services or Charlotte Street, Asheville, NC./ PO Box 2276 Asheville, NC Provides free civil legal aid.

28 28 Directory of Support Connections Polk County Employment/Vocational Isothermal Community College Polk Center 1255 West Mills Street Columbus, NC Educational Programs and Career Center. JobLink/Employment Security Commission Wolverine Trail, Mill Spring, NC At DSS every Tuesday, call for an appointment. NC Vocational Rehabilitation Commercial Drive Forest City, NC Counseling, training, education, transportation, job placement, assistive technology and other support services. These services are provided to people with physical, psychiatric or intellectual disabilities to assist them with living independently and with finding a job and staying on the job. Eligibility by diagnosis. Transportation Polk County Transportation Authority PO Box 308 Columbus, NC Provides transportation services for medical and shopping needs. Wheel chair accessible vans available. Open 8:00-4:30 office; routes begin at 6:15am and end around 5:00 pm. Will travel to Asheville daily and will travel to other counties for medical specialist for Medicaid clients that have been approved. Please call and schedule transport 2 days prior to need for in county trips and 5 days prior to need outside of county trips. Will transport from Landrum, SC and is considered in county. Public transport On-Demand pick-up available for daily routes must call for pick up. Some airport trips available to Charlotte, Greenville/Spartanburg and Hendersonville/Asheville. Special Walmart shopping trip available to Hendersonville, NC every 1 st and 3 rd Tuesday (2.00 round trip, leaving Columbus around 9:30 and getting back around 2:00). All other trips and fees are dependent on route starting at $ some cost are covered check with DSS and the Transport center. Some trips with Medicaid are free. Support AAA or Four Seasons; National Association on Mental Illness (NAMI) NAMI (6264) national or based in Hendersonville, NC. Leave message and someone will return your call. General Education Meetings, Support Groups, Family MH/DD Education Program, and Advocacy Programs.

29 Polk County Directory of Support Connections 29 Habitat for Humanity N. Trade Street, Landrum, SC volunteer labor and tax-deductible donations of money and materials, Habitat builds simple, decent houses with the help of the homeowner (partner) families. Listening Heart Crisis Center pm 7 days a wk. Provides peer listening to individuals in crisis seeking emotional support. NC Cooperative Extension Service Annex Building and Ward Street Columbus, NC Provides research-based information and education to help families and individuals improve quality of life. Programs include nutrition and wellness, parenting and care giving, financial management, safe and healthy environments, and leadership development. National Suicide Hotline TALK (8255) Polk County Social Services Carolina Drive Tryon, NC provide public assistance to low income citizens of Polk County. Polk Fit, Fresh and Friendly 161 Walker Street, Columbus, NC, Website contains calendar of events Steps to Hope hr crisis line. 60 Ward Street, Columbus, NC Helps victims of domestic violence and sexual assault and provides support programs designed to prevent and break the generational cycle of violence in our community. The Meeting Place Carmel LN, Columbus, NC Provides activities for Seniors in Tryon, Saluda, and throughout the county. Recreational, Social Activities, educational opportunities, and other senior focused services including congregate and home-delivered meals. 9-5 Mon-Fri. Veterans Service Office Carmel LN, Columbus, NC Western Highlands Consumer and Family Advisory Committee (CFAC) ; Fax Biltmore Ave. Asheville, NC Meets on the 4 th Monday of every month from 5:45-8:00 pm. Other Polk County Contacts Columbus Police Saluda Police