1111~1m~m ~~ CHARTER BUSINESS TELEPHONE SERVICE ORDER

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1 t e-charter~ Business 1111~1m~m ~~ Filing Purposes Only: Customer Name in Billing: Customer Account#: Proposed Installation Date: CHARTER BUSINESS TELEPHONE SERVICE ORDER This Service Order is executed October 4, 2012 by and between Charter Fiberlink-Missouri, LLC, Charter Business with local offices at Powerscourt Dr. St. Louis, MO and Eureka Fire Protection District. Charter Business Telephone Service is governed by the terms and conditions contained in the applicable Tariff(s)/Service, Price and Terms Guide for the U.S. state in which the Service is provided and any applicable federal tariff. The applicable Charter Telephone Service Tariff(s)/Service, Price and Terms Guide for your state can be found at Charter's website, (or any successor URL), and clicking on your U.S. state. Customer's continuous use of the Service(s) after the implementation of any change(s) to the applicable Tariff(s)/Service, Price and Terms Guide or terms and conditions of the Service, which may change from time to time, shall reflect Customer's agreement thereto. Customer shall have the right to terminate this Service Order in the event Customer objects to any material change to the applicable Tariff(s)/Service, Price and Terms Guide that adversely affects Customer's rights under this Agreement by providing Charter with written notice within sixty (60) days of such change and provided that Customer pays any unpaid or previously waived one-time charges and any applicable early termination charges. CUSTOMER INFORMATION: Account Name: Eureka Fire Protection District Invoicing Address: Invoicing Special Instructions: CustomerFederalTaxlD#: 1. SITE-SPECIFIC INFORMATION. X NEW D RENEWAL D CHANGE Specify: A.) Service Location (Address): 4?4~J:;!igfu1&~Y1()~, ~~ffil~mmmd:~~~5 Service Location Name (for purposes of identification): Eureka Fire Protection District-Hwv Service Location Special Instructions: 2 phone lines SITE-SPECIFIC INFORMATION X NEW D RENEWAL D CHANGE Specify: B.) Service Location (Address): '161.5W;?m::1fd;iirek?. M9S ~Q4, Service Location Name (for purposes of identification): =E=u"=ek"'a'""'F'""'ir.'""e... P... r.=ot=ec=t=io'"'"n-"d""'is=t~=ic,_t-'""w_,5'"""h~s""t Service Location Special Instructions: =2...,p""'h""o""ne"'-"'lin'"'e""s' ~ ij8rn

2 Page 2 of 7 SITE-SPECIFIC INFORMATION X NEW O RENEWAL 0 CHANGE Specify: C.) Service Location (Address): ~ ~lw:f:llf~sq,~~ ~ ~ Service Location Name (for purposes of identification): Eureka Fire Protection District-White Oak School Rd Service Location Special Instructions: _,_1""'""h""o'-"ne""""'lin'"'e" CUSTOMER CONTACT INFORMATION. To facilitate communication the following information is provided as a convenience and may be updated at any time without affecting the enforceability of the terms and conditions herein: Name Phone Fax Cell Pager Third Party Verification Authorized Persons (see Section 4 below) ij8m

3 Page 3 of7 Service Period: 36 Months Charter Business Bundle: No Bundle Business Telephone Service: BT: Lines LD Package total monthly fees: (I) BT: LD minutes - Basic ($.07 per minute); (Basic LD Package for all locations) $0.07/minute Feature Package 2 x $4.99 Term Monthly Rate 2 x $17.99 Premise Equipment Lease Fee 2 x $0.60 Monthly Fee for Location A $9.98 $35.98 $1.20 $47.16 Feature Package 2 x $4.99 Term Monthly Rate 2 x $17.99 Premise Equipment Lease Fee 2 x $0.60 Monthly Fee for Location B $9.98 $35.98 $1.20 $47.16 Feature Package 1 x $4.99 $4.99 Term Monthly Rate 1 x$17.99 $17.99 Premise Equipment Lease Fee 1 x $0.60 $0.60 Monthly Fee for Location C $23.58 JTOTAL MONTHLY SERVICE FEES Locations A-C 1$ One-Time Standard Installation Fee: Locations A-C TOTAL ONE-TIME CHARGES 3. SERVICE PERIOD. For those Services provided hereunder which have an initial Service Period identified above, upon expiration of the initial Service Period, this Service Order shall automatically renew for successive month-to-month terms and Charter may apply its then-current applicable business rates, unless either party terminates this Service Order by giving thirty (30) days prior written notice to the other party before the expiration of the current Service Period. 4. SINGLE SERVICE PAYMENT LIMITATION. If Customer has not signed a valid Service Order for any other Charter Services (those Services not otherwise ordered under a Business Telephone Order) or a Service Order for other Charter Services is terminated for any reason, or Customer does not otherwise maintain a subscription to such other Charter Services, Customer must (i) sign up for Charter's automatic payment option before Services will be provided under this Business Telephone Order and (ii) maintain a valid account for the automatic payment option for not less than six (6) months from the date the Business Telephone Service is installed. Should a valid account not be maintained for the automatic payment option during such six (6) month period, Customer's Business Telephone Service may be subject to disconnection One of the most important elements of Enhanced Universal Emergency Number Service E911 is automatic location information (ALI). ALI informs the Public Safety Answering Point (PSAP) of the 911 caller's name and address. In cases where the 911 caller is unable to provide this information, for whatever reason, ALI furnishes this information instantaneously, thereby facilitating the PSAP to respond appropriately. As currently offered, however, the location provided by regular ALI will be the same for all lines on the same account. Your Charter installed telephone equipment must not be moved without first contacting Charter. If it is relocated, in the event you dial 911, your location information will not be transmitted properly and you will be required to supply the emergency operator with the address of the emergency. The Charter installed equipment also has battery backup, intended to supply four (4) hours of standby time and three (3) hours of user time in case of a power outage. In the event the battery life is exhausted and your power is out you will not be able to use your service including 911. Charter Business TM Telephone Service does not support multiple address locations ij 8m The only address sent to the 911 operator for q1;1~~om~j)l~iti1ll.lfz-

4 Page 4 of7 all telephone numbers is the service address listed on the account. You agree to advise all individuals who may place calls using your Charter service from a location which cannot be seen or identified at the address on the account of this limitation. You will be responsible for directing any emergency personnel, related to a 911 call, to the correct building, room, location, or person in need of emergency assistance. 6. THIRD PARTY VERIFICATION/LETTER OF AUTHORIZATION. FCC Regulations require telephone companies and long distance service providers to verify a subscriber's selection of a provider of telephone exchange service or telephone toll service. Customer may elect to identify above up to three employees in their company to be authorized to verify your selection of Charter Telephone Services via Charter's toll-free third party verification ("TPV") or Letter of Authorization ("LOA") process where applicable. If this verification is not completed, this contract will not be valid. 7. CUSTOMER SUPPLIED EQUIPMENT. Charter is not responsible for the installation, maintenance, compatibility or performance of any Customer-supplied hardware, firmware or software with the Services. 8. NO UNTRUE STATEMENTS. Customer further represents and warrants to Charter that neither this Service Order, nor any other information, including without limitation, any schedules or drawings furnished to Charter contains any untrue or incorrect statement of material fact or omits or fails to state a material fact. 9. INTERFERENCE. In the event during the initial or any renewal Service Period, (i) proper operation of Charter's Equipment and/or unhindered provision of the Services is no longer possible as a result of interference or obstruction caused by the acts or omissions of Customer, a third party or any Force Majeure Event, or (ii) such interference/obstruction or the cause thereof will have negative consequences to Charter's personnel or Network and/or cause technical difficulties to Charter or its customers, as Charter may determine in its sole discretion, Charter may terminate the affected Service Order(s) without liability upon written notice to Customer. 10. ENTIRE AGREEMENT. The terms and conditions of the applicable Tariff(s)/Service, Price and Terms Guide will remain in full force and effect during the Service Period and any renewals thereto. In the event of any conflict between the provisions of this Service Order and the provisions of the applicable Tariff(s)/Service, Price and Terms Guide, the provisions of the Tariff(s)/Service, Price and Terms Guide shall prevail. All terms not otherwise defined herein will have the same meaning ascribed to them in the applicable Tariff(s)/Service, Price and Terms Guide. This Service Order supersedes and replaces any and all other Service Orders to the extent such other Service Order(s) conflict with this Service Order, either oral or written, regarding the specific Service Locations. This Service Order may not be amended except by a written agreement signed by both parties. The person signing on behalf of the Customer represents that he/she has full authority to bind Customer to the terms and conditions of this Service Order. 11. FACSIMILE. A facsimile of a duly executed Service Order signed by Customer's duly authorized representative shall be considered evidence of a valid order and Charter may rely on such facsimile copy of the Service Order as if it were the original. NOW THEREFORE, Customer accepts and executes this Service Order by its duly authorized representative, and Customer understands that such signature on Customer's behalf on this unilateral contract shall be bind Customer and Charter to the terms hereof and that signature by an authorized representative of Charter is not necessary to effect the agreement of the parties hereto provided that this Service Order has been completely filled out by Charter prior to presentation to Customer. By: Eureka Fire Protection District ~;~~~~:~~ D1;1t~:: \D \Off ) d-0 I"? ij 8m

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7 Page 7 of7 llm.wlls oo l!flol ill our ltlooltls, ~ Wiii OOff!lCt 1t Yoo may moo bit ~ ro ooooss oortoln lmoonalloo ~ul Yoo nr Yoor ft by ~ or oolloo ilt \VMY.l'lflll!klfglnm.OO!!J, ~ng IJIX)n im lnformallon Yoo Mv!l provldlxt Dou CHrter Jrotlltflt llillldren prlwlcyf Cllmtar ls ~ about chlldnm's pr!wjl:ii' O!ld OOi'ls no! knowingly f.ltltltlct ~IVl~blil ~flom~w'ldorlmogeot tamr!is~ Ct!Mor P!i\'l!Cf ln o pom-0r 1~ li9moo!y4l!o Mr ilm EIIDuld coooolllhelt ~ ~Olld twd b~olldyou ~any~ olxd ttm ool!otfloo OJ um of sum illfoooo!!oo nv fht)sq ~. ~does Ofwu1et na~ml mbeacenat A c:ookl!; ts o smal~ file M stcmis ~ In Your br!.lwa on 'foor OOf'l'lllUkw. 1l1mtar plooa& ~!n Yoor b!uwiw Iha! OOlll!l!ll sot00 of too ~ 'l'oij ~NOTE: Tuis Poncy dooo no! op~ to 'l'im um ot O!Wf cmrter wabslill Yoo lltxluld mitw1 IS~ umar h 'Ylltlt PrlV!JC'i WMV.~t<X»ft Elfedl110: Mav 4, 2om Chllflet Commerclol Oosmet P~tvfy ~faformotklll (CPNI) Polley Th!! f~ CPM Ptllic; ls in t!dr.llbl lo rtlqlll~ S11i k!rth ln <:mrters ~ ~ Pnvocy ~om US11S ooo lyp! llf ~ i:rom dehllhl< oo o oostorrwrs lllooil!v ml~ 1»11.. t00 tri* ot l1ne, ~ charoolim~ clas\!! or \!!QMoo, lll.l!tooi ~ii l'lt!!lrgoo, tong d!akwloo ond looal SllMOO lll!lq ~ dlnldoly ~~ ~. ~ m, ~' ~ mnv~relijioo ~.sum as, tor t!xll:lllf)le, Charter!MliMI \!!ill\toos. From l!rm to l!rm ~ Ilk& II) uoo ltm CPM lnformolion w Mwl oo!lill lo ~\'Ou w!llt I~ nbilu! cu ccmmun loled products nm ~ tlf ~pt'~. O!.r UOO-Of (WM!MVOISO&l'lt!!llG lltltllb!lltf b-oif«oiw r001w»anv ~~mm 'l'imj.mlwser. fi'll room lnk.lirrml!on on how in ~lt\osg!l&ttlnas!}oro ~000'!> ~ > ~-. Wbof tft l do If I belteft Cllaner hn ~ mj rfahll? You moy ooforo& too~~ oo U!I by~ low Vitti~ lo ilm i:olkdoo. lnkllrngl!oo about Yoo, lhrool'jh n cm~!mt moy mawllllbillro Yoo llfl f ~or~~ li:lws. Wflaf!fl llm uy~t If Yoo l'lo\ln any q~ about oor Pl!VOC.V ~nm pnl~ ploooo oonlooi Your kliool ~ 5aMoo offll.le. Yoo Cl.lfl find h phme ru.rmbilr for Your looal ~ ~~oo Yoor rll llllh!y bill~ m byyislllng \:mrklr's ~ lllwww.~.t;!.!lkffl!ilu,\wt ij 8m <1&' Afl I pustq"'~~farima!~

8 11111~oow11~m~1111m echarter" Business Letter of Authorization for Change in Local Exchange Service Provider This Letter of Authorization authorizes Charter Fiberlink-Missouri, LLC to change your local telephone service to Charter. Please read this Letter carefully, complete all blanks and sign and date where indicated in order to allow Charter to become your local telephone service provider. Company Name: Eureka Fire Prntection District - HWY l 09 Address: 4849 HIGHWAY I 09 CBN City: EUREKA State: _M_Q_ Zip: Business Telephone Numbers (including area code}: (636) Is space required for additional telephone numbers? D Yes 1 D No Total number of pages By my signature below, I state that I am an authorized agent of the telephone number(s) listed above and that as an authorized agent completing this form; I am on behalf of this company choosing Charter Fiberlink (appropriate state entity) as my local telephone service provider. Please change my local telephone service from my current provider to Charter. I designate Charter as my pre-subscribed carrier for the above telephone numbers. (Please check all that apply.) D Intrastate (also known as local toll) D Interstate Long Distance D International Long Distance D Inbound 800-Toll Free (New Resp Org ID KSW01) My signature on this Letter of Authorization designates Charter Fiberlink to act as my agent for purposes of a preferred carrier change and authorizes Charter Flberlink to switch my current local telephone service provider as designated above to Charter Fiberlink. My signature authorizes Charter Fiberlink to notify my current local telephone service provider of my request for Charter Fiberlink to become my local telephone service provider should such notification be necessary. My signature also authorizes Charter to pre-subscribe me to the Intrastate (local toll), Interstate (long distance), International and Inbound 800 services as I have designated above. I understand that my current service providers may charge me a fee or fees to switch my local, Intrastate (local toll), Interstate (long distance), International and/or Inbound 800 service(s) and that I may contact any such provider to inquire as to what fees might apply. I understand that I may choose only one Intrastate (local toll) one Interstate (long distance) carrier and one International carrier. I also understand that I have selected a new Responsible Organization with the Identification Number of KSW01 (L3) for my Inbound 800 (toll free telephone number(s) as designated) when subscribing to that service. By signing this Letter of Authorization, I confirm that I am at least 18 years of age and that I am an authorized agent for the telephone numbers listed above. For Vermont Customers ONLY: For disputes, contact: Vermont Department of Public Services Consumer Affairs and Public Information Division (CAPI) 112 State Street Montpelier VT Toll Free: Company Authorized Agent P Sign a tu re: _ -u -. se print) First: Gr.!! f::- '~ _Last: brt>'-.0\'\ Date: J..bj d.'-1 /Jb\d.. 'Please use the ap ropriate attachment for additional numbers as necessary. The Company Authorized Agent must sign each page. LOA

9 11~11~mw 1~11 11mm~ ~Charter,. Business Letter of Authorization for Change in Local Exchange Service Provider This Letter of Authorization authorizes Charter Fiberlink-Missouri, LLC to change your local telephone service to Charter. Please read this Letter carefully, complete all blanks and sign and date where indicated in order to allow Charter to become your local telephone service provider. Company Name: Eureka Fire Protection District - W 5th St Address: 18 IS W STH ST CBN City: EUREKA State: _M.,Q_ Zip: Business Telephone Numbers (including area code): (636) I 66 Is space required for additional telephone numbers? D Yes 1 D No Total number of pages- -- By my signature below, I state that I am an authorized agent of the telephone number(s) listed above and that as an authorized agent completing this form: I am on behalf of this company choosing Charter Fiberlink (appropriate state entity) as my local telephone service provider. Please change my local telephone service from my current provider to Charter. I designate Charter as my pre-subscribed carrier for the above telephone numbers. (Please cl1eck all that apply.) D Intrastate (also known as local toll) D Interstate Long Distance 0 International Long Distance 0 Inbound Toll Free (New Resp Org ID KSW01) My signature on this Letter of Authorization designates Charter Fiberlink to act as my agent for purposes of a preferred carrier change and authorizes Charter Flberlink to switch my current local telephone service provider as designated above to Charter Fiberlink. My signature authorizes Charter Fiberlink to notify my current local telephone service provider of my request for Charter Fiberllnk to become my local telephone service provider should such notification be necessary. My signature also authorizes Charter to pre-subscribe me to the Intrastate (local toll), Interstate (long distance), International and Inbound 800 services as I have designated above. I understand that my current service providers may charge me a fee or fees to switch my local, Intrastate (local toll), Interstate (long distance), International and/or Inbound 800 service(s) and that I may contact any such provider to inquire as to what fees might apply. I understand that I may choose only one Intrastate (local toll) one Interstate (long distance) carrier and one International carrier. I also understand that I have selected a new Responsible Organization with the Identification Number of KSW01 (L3) for my Inbound 800 (toll free telephone number(s) as designated) when subscribing to that service. By signing this Letter of Authorization, I confirm that I am at least 18 years of age and that I am an authorized agent for the telephone numbers listed above. For Vermont Customers ONLY: For disputes, contact: Vermont Department of Public Services Consumer Affairs and Public Information Division (CAPI) 112 State Street Montpelier VT Toll Free: Company Autho,ed Agent (Please print) First:_(_?~'0_W-"---"+-O=-c-'l~G\=+--- Last: \jy-q~(\ Signature: ]{ ~ J Date: \0 \;;?.l-\ I d.0\ a- LOA attachment for additional numbers as necessary. The Company Authorized Agent must sign each page.

10 t ~Charter~ iness * * SERVICE ORDER Under the Data Transport Service Agreement This Service Order is executed on Oct 23, 2012 and modifies the Service Agreement dated Apr 20, 2012 by and between Charter Fiberlink-Missouri, LLC, ("Charter Business" or "Charter") with local offices at Powerscourt Drive, St. Louis MO and Fire Protection ("Customer") with offices located at 710 N Tucker Blvd, Saint Louis, MO Except as specifically modified herein, all other terms and conditions of the Agreement and Standard Terms of Service shall remain unamended and in full force and effect. CUSTOMER INFORMATION: Account Name: Fire Protection Invoicing Address: Invoicing Special Instructions: 1. SITE-SPECIFIC INFORMATION: D New D Renew 0 Change: Order Type: Transfer/Move Service Location (Address): 710 N Tucker Blvd, Saint Louis, MO Service Location Name (for purposes of identification): Service Location Special Instructions: 0 Non-Hospitality or Non-Video : AOvNC

11 Customer Contact Information. To facilitate communication the following information is provided as a convenience and may be updated at any time without affecting the enforceability of the terms and conditions herein: Billing Contact Site Contact Technical Contact Name Bob Henley Phone (410) Fax Cell Address Data Services: Charter Business Bundle: No Bundle Base Service MEF Service Types (if applicable): Speed: 1 Gbps (Down/Up) *If Customer has selected the Charter Business Special Offers, the Section 3(i) of the Standard Terms of Service (for Charter Business Bundle) shall apply. One-Time Standard Installation Fee: 0 N E - T I M E C H A R G E S $ TOTAL FEES. Total Monthly Service Fees of $1, are due upon receipt of the monthly invoice. 3. SERVICE PERIOD. The initial Service Period of this Service Order shall begin on the date installation is completed and shall run concurrently with the Service Agreement referenced above. Upon expiration of the initial term, this Service Order shall automatically renew for successive one-month terms and Charter may then apply Charter's then-current Monthly Service Fees unless either party terminates this Service Order by giving thirty (30) days prior written notice to the other party before the expiration of the current term. 4. NO UNTRUE STATEMENTS. Customer further represents and warrants to Charter that neither this Service Order, nor any other information, including without limitation, any schedules or drawings furnished to Charter contains any untrue or incorrect statement of material fact or omits or fails to state a material fact. 5. CONFIDENTIALITY. Customer hereby agrees to keep confidential and not to disclose directly or indirectly to any third party, the terms of this Service Order or any other related Service Orders, except as may be required by law. If any unauthorized disclosure is made by Customer and/or its agent or representative, Charter shall be entitled to, among other damages arising from such unauthorized disclosure, injunctive relief and a penalty payment in the amount of the total One-Time Charges associated with this Service Order, and Charter shall have the option of terminating this Service Order, other related Service Orders and/or the Service Agreement. 6. ENTIRE AGREEMENT. The terms and conditions of the Service Agreement will remain in full force and effect, except as modified by this Service Order. This Service Order will serve to supplement the Service Agreement. In the event of any conflict between the provisions of this Service Order and the provisions of the Service Agreement excluding those set forth in Indemnification of the : AOvN C

12 Standard Terms of Service, the provisions of this Service Order shall prevail. All terms not otherwise defined herein will have the same meaning ascribed to them in the Service Agreement. This Service Order supersedes and replaces any and all other Service Orders, either oral or written, regarding the specific Service Locations. This Service Order may not be amended except by a written agreement signed by both parties. The person signing on behalf of the Customer represents that he/she has full authority to bind Customer to the terms and conditions of this Service Order. FACSIMILE. A copy sent via fax machine or scanned and e mailed of a duly executed Agreement and Service Order signed by both authorized parties shall be considered evidence of a valid order, and Charter may rely on such copy of the Agreement and Service Order as if it were the original. NOW THEREFORE, Charter and Customer agree to the terms and conditions included within this Service Order and hereby execute this Service Order by their duly authorized representatives. Charter Fiberlink-Missouri, LLC Fire Protection By: By: Charter Communications, Inc., its Manager Signature: Printed Name: Title: Date: Charter Business Account Executive: Name: Patrick Durham Telephone: (636) : AOvNC

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