Mobility in the Mining Industry. Why? How? What? Stefan Soeller, SAP IBU Mill Products & Mining. Mobility. Mining. IS-Mine

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1 Mobility in the Mining Industry. Why? How? What? Stefan Soeller, SAP IBU Mill Products & Mining Mobility IS-Mine Mining

2 Legal Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP. This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation and SAP's strategy and possible future developments, products and or platforms directions and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this document is not a commitment, promise or legal obligation to deliver any material, code or functionality. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP s willful misconduct or gross negligence. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making purchasing decisions SAP AG. All rights reserved. 2

3 Agenda Why? How? What? 2012 SAP AG. All rights reserved. 3

4 Agenda Why? How? What? 2012 SAP AG. All rights reserved. 4

5 Consumer Adaption More phones than tooth brushes 45,6 billion app downloads in 2012 >309 billion in 2016 Consumer Communication End-user UI expectations 2012 SAP AG. All rights reserved. 5

6 Availability & Affordability Wireless Connectivity Widely available More reliable Faster Cost per MB up/download decreasing 2012 SAP AG. All rights reserved. 6

7 Powerful, Feature rich More hours per charge Camera, GPS, clock, Storage capacity Multiple device / OS choices Industry grade 2012 SAP AG. All rights reserved. 7

8 Infrastructure Connectivity to various data sources Connectivity to multiple devices App development environment App lifecycle management Security MDM = Mobile Device Management MEAP = Mobile Enterprise Application Platform 2012 SAP AG. All rights reserved. 8

9 Technology drives Change 2012 SAP AG. All rights reserved. 9

10 Opportunities Untether employees from their desks Accelerate business processes Collaborate better Make informed decisions = Transform your business 2012 SAP AG. All rights reserved. 10

11 Agenda Why? How? What? 2012 SAP AG. All rights reserved. 11

12 How to move forward? Which direction should I take? Doing nothing? Not an option! 2012 SAP AG. All rights reserved. 12

13 Mobile Strategy and Roadmap Develop a mobile vision and strategy which drives your mobile roadmap 2012 SAP AG. All rights reserved. 13

14 Use Cases: Mobilizing Business Processes Which business processes would benefit by mobility? Speed up processes outsource process steps Eliminate process steps New business processes Opportunities are manifold 2012 SAP AG. All rights reserved. 14

15 Use Case Ranking Business priorities include criticality to business and potential number of users. Size of bubbles indicate benefit potential 2012 SAP AG. All rights reserved. 15

16 Achieve Business Benefits Mobilizing processes + harvesting the opportunities = business transformation and profit increase 2012 SAP AG. All rights reserved. 16

17 SAP Mobile Platform (SMP) / Afaria The 4 C s - Create - Connect - Consume - Control SMP Connect to different - data sources - mobile devices Online / offline capabilities 2012 SAP AG. All rights reserved. 17

18 SAP Mobile Platform / Afaria Decision process Create Connect - Consume - Control How many different data sources Support of different OS / devices App development requirements (data modeling and integration) Online/offline synchronization requirements User authorization (SSO, role based configuration & provisioning) SMP Push / pull principal required Total number of devices to be supported Protection of sensitive data on mobile devices (data encryption & policy enforcement) 2012 SAP AG. All rights reserved. 18

19 SUP + Agentry = SMP SUP Sybase Unwired Platform + SUPER SET of functionality UPGRADEABLE from the last releases Agentry Syclo mobile platform SMP SAP Mobile Platform Open development platform Future: App Designer as part of the platform 2012 SAP AG. All rights reserved. 19

20 Service offerings around mobility Strategy & Roadmap workshop Value Engineering assessment Mobile RDS offerings Mobile Design Center Mobility in the cloud Mobile RDS offerings link: SAP AG. All rights reserved. 20

21 Agenda Why? How? What? 2012 SAP AG. All rights reserved. 21

22 Mobile use cases in the mining industry Supply Chain Transport tendering Load schedule / tracking Freight status Status & Notification Inventory Management Mining & Processing Production / Shift reporting Quality inspection Tools and parts management Mobile time card Asset Management Maintenance notification EAM work order execution Equipment fact sheet MRO inventory/procurement Inspection rounds Processors Traders & Intermediaries Mining & Processing Supply Chain Mine Exploration & Development Corporate HR mobile apps: Employee Lookup, Travel Capture Receipt, Leave Request, HR Approvals, Access Approver, e-learning Finance apps: Travel Expense Report, Travel Expense Approval, Cart Approval, Payment Approval, GRC Policy Survey Mobile collaboration / Workflow IT Sustain. & EHS Sales & Commodity Mgmt. Finance Asset Mgmt. Procurement HR Customers Logistics Service Providers Sales & Commodity Management Customers and contacts Customer financial fact sheet Sales Order Status Sales Order Notification Sustainability & EHS Incident reporting Management of change Safety audits Compliance & regulatory insights Employee qualification checker / tracking Dashboards / Analytics CEO / CFO / CIO Dashboard Customer / Sales Dashboard Maintenance analytics Production performance monitor Project status 2012 SAP AG. All rights reserved. 22

23 SAP Safety Issue SAP AG. All rights reserved. 23

24 SAP Cart Approval SAP AG. All rights reserved. 24

25 Mobile apps covering more than just process steps SAP CRM Sales SAP Work Manager (EAM) SAP Inspection Rounds SAP Inventory Manager 2012 SAP AG. All rights reserved. 25

26 SAP BusinessObject Explorer / Mobile BI 2012 SAP AG. All rights reserved. 26

27 Interested in more mobile apps from SAP or partners? SAP Mobile App on YouTube SAP Store: link to download SAP and partner apps SAP AG. All rights reserved. 27

28 How can SAP work with you? Like to learn more about a specific solution?... we can schedule a focused deep dive In the process of formulating your mobility strategy?... we can assist you in the creation of a prioritized mobility roadmap and strategy Need a robust business impact analysis for your mobility investments?... we can work with you to leverage our benchmarking and value engineering capabilities Have an idea for a potential mobility solution?... we can help refine the use cases and potentially explore creation o a prototype 2012 SAP AG. All rights reserved. 28

29 Questions???

30 Thank You! Contact information: Stefan Soeller, SAP Canada IBU Mill Products & Mining visit:

31 Enterprise Mobility for Dummies Guide YouTube video visit:

32 Appendix

33 Use cases On the following slides you will find a listing of potential mobile uses cases in the mining industry This does not mean that SAP has nor will have in the future mobile app for all of these use cases! 2012 SAP AG. All rights reserved. 33

34 Mobile use cases in the mining industry Supply Chain Transport tendering Load schedule / tracking Freight status Status & Notification Inventory Management Mining & Processing Production / Shift reporting Quality inspection Tools and parts management Mobile time card Asset Management Maintenance notification EAM work order execution Equipment fact sheet MRO inventory/procurement Inspection rounds Processors Traders & Intermediaries Mining & Processing Supply Chain Mine Exploration & Development Corporate HR mobile apps: Employee Lookup, Travel Capture Receipt, Leave Request, HR Approvals, Access Approver, e-learning Finance apps: Travel Expense Report, Travel Expense Approval, Cart Approval, Payment Approval, GRC Policy Survey Mobile collaboration / Workflow IT Sustain. & EHS Sales & Commodity Mgmt. Finance Asset Mgmt. Procurement HR Customers Logistics Service Providers Sales & Commodity Management Customers and contacts Customer financial fact sheet Sales Order Status Sales Order Notification Sustainability & EHS Incident reporting Management of change Safety audits Compliance & regulatory insights Employee qualification checker / tracking Dashboards / Analytics CEO / CFO / CIO Dashboard Customer / Sales Dashboard Maintenance analytics Production performance monitor Project status 2012 SAP AG. All rights reserved. 34

35 Mining use case - Supply Chain Use Case Transport tendering / approval Load schedule / progress reporting Freight status and notification Inventory visibility Material movement Use Case Description Send requests for quotation (RFQ) for a potential freight delivery Send the freight document for approval to the involved parties of movement Provide up-to-date load schedule (planned arriving date, loading time window, load order details, ) Report load progress Display freight order details Track in transit shipments using predefined events and visualize current freight location and final destination in a map Visualize inventory location / levels by grade / batch Provide inventory alerts Receive material against purchase / work order Issue material against order, cost center, customer, Record / reconcile physical counts 2012 SAP AG. All rights reserved. 35

36 Mining use case - Mining & Processing Use Case Field data capture Shift reporting Quality inspection Tools and part management Mobile time card Use Case Description Offline/Online capability to manually capture production data in the field Capturing shift change information such as pending work orders, parameter changes, notifications, incidents, etc., share them real time with supervisor and utilize them during shift change meetings. List in process & upcoming work orders Report quality inspection results Create notification/workflow for quality issues (order/material, location, issue description / reason, priority, ) Track progress of quality issue notifications Track and update tools / assets status in real time View current status and location of tools / assets Support the clock-in / clock-out capabilities for the field workers based on GPS location 2012 SAP AG. All rights reserved. 36

37 Mining use case - Asset Management Use Case Maintenance request / notification Maintenance work order execution Equipment fact sheet MRO procurement Inspection rounds Use Case Description Create maintenance notifications at the work site capturing all required information including photos/videos taken Search and view past or existing notifications Sub-script to notifications to get status / change information Provide work order list with detailed instructions View maintenance history Update status, confirm operation steps, report material / time usage Create additional operation steps if required or notification for additional work to be performed View operational engineering documentation, operator manuals, multimedia assets, work clearance instructions, manufacturer contact, etc. by the different asset identification (RFID, barcode, etc.) Update information as required Real-time access to inventory of maintenance, repair, and operations supplies (MRO) Provide Requisition/PO capability to order and confirm receipt of the MRO items Provide rounds data / measuring points for a specific asset Record observations Create notification for out of spec conditions 2012 SAP AG. All rights reserved. 37

38 Mining use case - Sales & Commodity Management Use Case Customer and contacts Customer financial fact sheet Sales order status Sales order notification Use Case Description Access customer and contact details, including location on map Providing all necessary customer information and the sales order history Display all relevant financial data for a customer, with the option of drilling down to the level of a single invoice Check a sales order status on the spot Subscribe to sales orders which you would like to track Receive a notification with the changes from the subscribed sales order 2012 SAP AG. All rights reserved. 38

39 Mining use case - Sustainability & EHS Use Case Incident management Management of change Safety audits Compliance and regulatory insights Qualification checker / tracking Use Case Description Enables workers to capture initial information pertaining to incidents, near misses, or any safety observation from anywhere at any time Include incident details, pictures, location of the incident leveraging GPS Provide reports on Incident history to help mitigate risks Request a change, assign and schedule review activities Assign and schedule tasks Inform via notification all stakeholders Track approval / implementation status Complete safety audits and view past audit details. Retrieve safety check list for specific site with location intelligence and record results and attach pictures/video of inspected site. Notification of alerts on regulatory and compliance changes that impact mining operations Workflow to trigger action to close the loop Search for employees with specific qualification requirements Track expiring training/qualification certificate and initiate notification for updates 2012 SAP AG. All rights reserved. 39

40 2012 SAP AG. All rights reserved. No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice. Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight, and Visual Studio are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix, and Smarter Planet are trademarks or registered trademarks of IBM Corporation. Linux is the registered trademark of Linus Torvalds in the United States and other countries. Adobe, the Adobe logo, Acrobat, PostScript, and Reader are trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries. Oracle and Java are registered trademarks of Oracle and its affiliates. UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems Inc. HTML, XML, XHTML, and W3C are trademarks or registered trademarks of W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri, and Xcode are trademarks or registered trademarks of Apple Inc. IOS is a registered trademark of Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook, and BlackBerry App World are trademarks or registered trademarks of Research in Motion Limited. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik and Android are trademarks or registered trademarks of Google Inc. INTERMEC is a registered trademark of Intermec Technologies Corporation. Wi-Fi is a registered trademark of Wi-Fi Alliance. Bluetooth is a registered trademark of Bluetooth SIG Inc. Motorola is a registered trademark of Motorola Trademark Holdings LLC. Computop is a registered trademark of Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and other countries. Business Objects and the Business Objects logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius, and other Business Objects products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Business Objects Software Ltd. Business Objects is an SAP company. Sybase and Adaptive Server, ianywhere, Sybase 365, SQL Anywhere, and other Sybase products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of Sybase Inc. Sybase is an SAP company. Crossgate, EDDY, B2B 360, and B2B 360 Services are registered trademarks of Crossgate AG in Germany and other countries. Crossgate is an SAP company. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary. The information in this document is proprietary to SAP. No part of this document may be reproduced, copied, or transmitted in any form or for any purpose without the express prior written permission of SAP AG SAP AG. All rights reserved. 40

41 2012 SAP AG. Alle Rechte vorbehalten. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, ohne die ausdrückliche schriftliche Genehmigung durch SAP AG nicht gestattet. In dieser Publikation enthaltene Informationen können ohne vorherige Ankündigung geändert werden. Die von SAP AG oder deren Vertriebsfirmen angebotenen Softwareprodukte können Softwarekomponenten auch anderer Softwarehersteller enthalten. Microsoft, Windows, Excel, Outlook, PowerPoint, Silverlight und Visual Studio sind eingetragene Marken der Microsoft Corporation. IBM, DB2, DB2 Universal Database, System i, System i5, System p, System p5, System x, System z, System z10, z10, z/vm, z/os, OS/390, zenterprise, PowerVM, Power Architecture, Power Systems, POWER7, POWER6+, POWER6, POWER, PowerHA, purescale, PowerPC, BladeCenter, System Storage, Storwize, XIV, GPFS, HACMP, RETAIN, DB2 Connect, RACF, Redbooks, OS/2, AIX, Intelligent Miner, WebSphere, Tivoli, Informix und Smarter Planet sind Marken oder eingetragene Marken der IBM Corporation. Linux ist eine eingetragene Marke von Linus Torvalds in den USA und anderen Ländern. Adobe, das Adobe-Logo, Acrobat, PostScript und Reader sind Marken oder eingetragene Marken von Adobe Systems Incorporated in den USA und/oder anderen Ländern. Oracle und Java sind eingetragene Marken von Oracle und/oder ihrer Tochtergesellschaften. UNIX, X/Open, OSF/1 und Motif sind eingetragene Marken der Open Group. Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame und MultiWin sind Marken oder eingetragene Marken von Citrix Systems, Inc. HTML, XML, XHTML und W3C sind Marken oder eingetragene Marken des W3C, World Wide Web Consortium, Massachusetts Institute of Technology. Apple, App Store, ibooks, ipad, iphone, iphoto, ipod, itunes, Multi-Touch, Objective-C, Retina, Safari, Siri und Xcode sind Marken oder eingetragene Marken der Apple Inc. IOS ist eine eingetragene Marke von Cisco Systems Inc. RIM, BlackBerry, BBM, BlackBerry Curve, BlackBerry Bold, BlackBerry Pearl, BlackBerry Torch, BlackBerry Storm, BlackBerry Storm2, BlackBerry PlayBook und BlackBerry App World sind Marken oder eingetragene Marken von Research in Motion Limited. Google App Engine, Google Apps, Google Checkout, Google Data API, Google Maps, Google Mobile Ads, Google Mobile Updater, Google Mobile, Google Store, Google Sync, Google Updater, Google Voice, Google Mail, Gmail, YouTube, Dalvik und Android sind Marken oder eingetragene Marken von Google Inc. INTERMEC ist eine eingetragene Marke der Intermec Technologies Corporation. Wi-Fi ist eine eingetragene Marke der Wi-Fi Alliance. Bluetooth ist eine eingetragene Marke von Bluetooth SIG Inc. Motorola ist eine eingetragene Marke von Motorola Trademark Holdings, LLC. Computop ist eine eingetragene Marke der Computop Wirtschaftsinformatik GmbH. SAP, R/3, SAP NetWeaver, Duet, PartnerEdge, ByDesign, SAP BusinessObjects Explorer, StreamWork, SAP HANA und weitere im Text erwähnte SAP-Produkte und -Dienst-leistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der SAP AG in Deutschland und anderen Ländern. Business Objects und das Business-Objects-Logo, BusinessObjects, Crystal Reports, Crystal Decisions, Web Intelligence, Xcelsius und andere im Text erwähnte Business-Objects-Produkte und - Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Business Objects Software Ltd. Business Objects ist ein Unternehmen der SAP AG. Sybase und Adaptive Server, ianywhere, Sybase 365, SQL Anywhere und weitere im Text erwähnte Sybase-Produkte und -Dienstleistungen sowie die entsprechenden Logos sind Marken oder eingetragene Marken der Sybase Inc. Sybase ist ein Unternehmen der SAP AG. Crossgate, EDDY, B2B 360, B2B 360 Services sind eingetragene Marken der Crossgate AG in Deutschland und anderen Ländern. Crossgate ist ein Unternehmen der SAP AG. Alle anderen Namen von Produkten und Dienstleistungen sind Marken der jeweiligen Firmen. Die Angaben im Text sind unverbindlich und dienen lediglich zu Informations-zwecken. Produkte können länderspezifische Unterschiede aufweisen. Die in dieser Publikation enthaltene Information ist Eigentum der SAP. Weitergabe und Vervielfältigung dieser Publikation oder von Teilen daraus sind, zu welchem Zweck und in welcher Form auch immer, nur mit ausdrücklicher schriftlicher Genehmigung durch SAP AG gestattet SAP AG. All rights reserved. 41

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