How to Start a Data Recovery Business?

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1 How to Start a Data Recovery Business? How to start a data recovery business? Who are the data recovery customers? What are their demands? Where to find the best data recovery equipments and tools? What kinds of data recovery tools are suitable for new starter? And so on. Here are the answers for the above questions which the starters are deeply concerned of. You ll find a thorough solution on how to start a data recovery business. Content Introduction Why do we need data recovery? Main Causes of Data Loss Current Background Of Data Recovery Industry Brief background of data recovery market Business mode: Wait customer in shop VS on-site service Data recovery companies growth stages Data recovery Levels: logical, firmware, physical Storage media: HDD, Flash, Mass storage media like server, RAID Data Recovery Customer Segmentation Individual & Family: simple data recovery cases with low profits Small & Medium Companies: More complicated data recovery cases focusing on the data within the hard disk, with higher profits Large and Industrial Companies: Totally focus on the data, providing the highest profits Customer Demands Classification Data Retrieval Computer Forensic Data Wiping Data Security Return of Investment on Data Recovery Business Profits of Data Recovery Cases Benefits from Comprehensive Platform Return of Investment Calculation SalvationDATA equipments and solutions evaluation 3 Advantages Of SalvationDATA Equipments & Solutions What Is The Best Start Up Tools? Product introduction Page 1 / 18

2 SalvationDATA Company Advantages Seasoned Tech Support Team Professional Data Recovery Training Customer Reviews Introduction Hard drive disk is price while the data is priceless. The concept has been widely accepted by nowadays companies. Data recovery, first as a supplementary IT business, has been an industry with plenty of profits. As the new data recovery tools and solutions are launched frequently, it makes the new comers difficult to choose the RIGHT tools and solutions to start a data recovery business. Why do we need data recovery? More and more data, files and information are stored in computer hard drive disk, flash memory device, portable storage device and servers RAID. It brings the importance of data loss prevention and data security. Once any accident happens, the stored data might be lost, bringing magnificent economic loss to the user or owner. The existing accidents bring much potential for data recovery industry. Data security might be threaded by many problems and accidents. People have known the results when data is destroyed by virus as well as mis-operations. Natural disasters are also the unpredictable reason for data loss. For more cases, the problems from storage media are the main reason for data loss. As the storage media increase and the production spreads, more and more quality problems might happen. Take the hard drive disk as an example, most of the data loss problems are resulted from HDD quality. Most of people don t know what to do when the HDD failed. The current HDD storage is ten times more than ten years ago. As the total storage increase, the independent storage space decrease. The possibility of data loss increases greatly than before considering the physical principles. In addition, the backup tools are not 100% reliable. It s not certain to find the data beyond the backup time period. Below are the main causes of data loss, which indicates the potentiality of data recovery industry. Page 2 / 18

3 Main Causes of Data Loss Causes of Data Loss Others 10% Human Error 30% Logical Recovery HDD quality 50% Disaster 10% Physical & Firmware Recovery Current Background of Data Recovery According to an investigation by IDC, there are more than 400 data recovery companies in North America with the annual turnover of 150 million dollars. The market is increasing by 50% every year. The market for global data security was 6.7 billion in 2000, while the market in 2005 was 21 billion, with the 25.5% increase every year. The financial industry has occupied the biggest share of data security. According to IDC the global financial data security market would reach 2.2 billion in The Asia Pacific, Mid & South America, West Europe are the markets with obvious growth. The annual average growth will reach 29.8% in Asia Pacific. According to one report from IDC, the backup and recovery market will reach from 3 billion dollars in 2001 to 4.2 billion dollars in 2006, with annual 6.9% increase. Page 3 / 18

4 Business mode: Wait customer in shop VS on-site service 1. Before: wait customer in shop Service area is depended on the reputation, costing much time. It can t bring stable cases. Now: on-site service with portable data recovery tools Before: wait customer in shop and can't service larger areas 2. Now: on-site service Portable data recovery tools enable the specialists provide on-site service for their customers. The customers don t need to visit the data recovery shops. On-site services protect the data security, avoiding the possibility of data leakage. Page 4 / 18

5 Data Recovery Company Growth Stages Data recovery corporations: 200 million $ turnover per year Large data recovery companies: 1500$ per case Small data recovery shops: 85$ per hour PC & IT companies: less than 10 cases per week 3 Levels off Data Recovery: Logical, Firmware, Physical More ore than 70% market share, but requires professional tools & equipments Only 20% market share and is decreasing because of the free recovery software Storage Media HDD Flash Memory Devices Server RAID Mobile phone Digital Camera Digital Record Pen and etc. Page 5 / 18

6 Profit & Data Recovery Difficulties More profits: Depending on the difficulty of data recovery cases More success cases: Extract more data from the failure hard drive disk More data recovered: Deal with the physical level problems Data Recovery Customer Segmentation Customers range from individual and family to the industrial companies, public sectors, and so on, with different needs including data recovery, data copy, data wiping, computer and justice forensic, data security and etc. Individual & Family: simple data recovery cases with low profits Small & Medium Companies: More complicated data recovery cases focusing on the data within the hard disk, with higher profits Large and Industrial Companies: Totally focus on the value of data, providing the highest profits Large & Individual & Family Small Medium Companies & Industrial Companies Data Recovery Service Provider Category The common IT service companies can provide in-house data recovery for individuals and families, while data recovery shops for small company data recovery cases. The data recovery cases from large and industrial companies usually require professional tools and equipments, like clean room. Page 6 / 18

7 Small IT service companies: providing in-house in house data recovery for individuals individua and families Small & medium data recovery shops: providing data recoveryy for individuals and small companies Large data recovery corporations with clean rooms: room for large companies and industrial companies with much higher requirements. Large Data Recovery Corporations with clean rooms Small & Medium Data Recovery Companies Small IT Companies Customer Demands Classification Data recovery service provides should find the right demands of customers, helping customer to recover, destruct data safely and provide data security for customers. Data Security & Protection Data Wiping Compute r Forensic Data Retrieval Page 7 / 18

8 Return of Investment on Data Recovery Business Profits of Data Recovery Cases Only software recovery can t bring much profit, since the charges is decreasing. Online recovery with low charges can be easily found on internet. In addition, there are more and more free software for recovery on internet. The price for firmware and physical recovery is much higher. The price is unlimited depending if it needs clean room recovery. The clean room recovery requires professional tools and equipments and seasoned technicians with profound knowledge on data storage, hard disk structures, etc. Comprehensive data recovery solution including flash recovery and other professional recoveries covers a full range of price system. It can provide data recovery from low end to high end for different customers. it brings most market shares and continuous customers. The comprehensive solution can also help to establish the company brand. Price Physical Recovery Physical recovery brings more profit Logical Recovery Business Page 8 / 18

9 Benefits from Comprehensive Platform Data recovery tools are non consuming products. According to the estimation of its business and technology, one purchase should set up a platform containing several data recovery solutions, which are combined by the main and side functions from the data recovery equipments and hardware. The solutions include data wiping, data security, computer forensic, and data recovery for different storage media. Computer Forensic Data Recovery Data Security One Comprehensive Platform Return of Investment Calculation Below is the Business Calculator for starter in data recovery. Daily Case Case Price Income Page 9 / 18

10 Salvationdata Equipments & Solutions Evaluation 3 Advantages Of SalvationDATA Equipments & Solutions Lifelong Free Upgrade Multi- Solutions Cost- Effective Price Win-Win Investment What Is The Best Start Up Tools? The new comers in data recovery service should know about not only the information about computer and data storage but also the current tools and equipments. The easier tools, the better for starting data recovery business. Easy to Use Reliable Best Start Up Tools Page 10 / 18

11 SalvationDATA Products Overview SalvationDATA products are simple to use with all visual operations and maximum success rate. All products provide USB connector, enabling to connect to computer directly. It s easy for the users to get familiar with SalvationDATA products without long time training. The data recovery starters can deal with the data recovery cases easily. Easy to Use Max Success Rate Portable Design Page 11 / 18

12 DATA COMPASS - Data extraction & Fast data recovery Overview Data Compass provides an automated and all-in-one data recovery service with hard disk partition recovery, data restoration capabilities in case of accidental format, deletion and even hacking. This high-intelligence and award-winning precision tool facilitates data extraction from drives with bad sectors, firmware corruption, unstable motors or heads, as well as disk array failures, speeds up data backup, ensures data security and maintains maximum data recovery automatically. Key Benefits Data Compass Standard Data Compass Premium All-in-one Device for Data Recovery (Data Recovery Program + Image Tool + Write Blocker + Backup Device + Free upgrades) Support RAID Portable and Reliable (Can be used on-site) Easy to Use (Free technical and remote support) Open source design ( can be used together with any logical software) Built-in intelligent language pack ( allows you to translate interface to your native language) Free updates & High Efficiency(fast data retrieval) Cost Effective(One off investment) Support list & Application Areas Support list Application Areas Logical Malfunction: Partition loss, File corruption/ Deletion, Virus All ATA Attack, Disk Format, RAID Rebuild, etc. SATA HDDs (adaptor supported) Physical Malfunction: Undetected by BIOS or OS, Firmware SNIA Compatible & corruption, Head Clicking/Read instability after head swap, Physical Incompatible RAID damage on sectors, Single head damage, Physical RAID Recovery, etc. 0/1/5/5E/5EE Page 12 / 18

13 无 法 显 示 图 像 计 算 机 可 能 没 有 足 够 的 内 存 以 打 开 该 图 像, 也 可 能 是 该 图 像 已 损 坏 请 重 新 启 动 计 算 机, 然 后 重 新 打 开 该 文 件 如 果 仍 然 显 示 红 色 HD DOCTOR SUITE - Hard Drive Diagnosis & Repair Tools x, 则 可 能 需 要 删 除 该 图 像, 然 后 重 新 将 其 插 入 Overview HD Doctor Suite is a professional hardware-software integrated system that fixes and recovers HDD firmware problems from drives of all the major manufacturers and popular drive families. It includes the following HDD repair tools: HD Doctor for WD, HD Doctor for Seagate, HD Doctor for Maxtor and HD Doctor for IBM/Hitachi. Key Benefits A full range of adapters for the most common drive types (2.5 and 3.5, PATA and SATA, RS-232 cable, jumpers, programmer.) Bad Sector Repair View/edit HDD P-list Factory level Low-format Remove HD Password Embedded Engineer Note records the engineer s operations and reviews One-Click auto firmware repair for most common firmware failures (G-list overflow, P-list corruption, SMART module corruption and etc.) Hardware Write Protection switch is embedded Rebuild HDD Simple data recovery process Backup/Upload HD Firmware Repairs HD without damaging the user data Runs on Microsoft Windows Vista/XP/2000 Free upgrade of software and 7X24 Hours technical support Applies to Page 13 / 18

14 HD HPE PRO - Hard Drive Disassemble & Repair Tool Overview HD HPE PRO is built to handle the Head Stack and DSM problems from most of the ATA or SATA, 2.5 or 3.5 hard disks without spacers between platters. Key Benefits Universal-fit workbench ensures operation of your HD on a stable table, making your job easier and more reliable. Pioneer platter exchanger maintains the original cylinder position and enables you to remove and place the multiple platters together, preserving the alignment of the stack. Special Actuator Remover allows simple removal and installation of the actuator, reducing the risks of damaging its fragile neighbors during the operation. Support list & Application Areas Support list Most of the HD in the market, ATA or SATA, 2.5 or 3.5, single head or multi heads, etc. Application Areas HD spindle motor damage, HEAD stack or preamplifier damage, Platter scratches and etc. Page 14 / 18

15 Flash Doctor - Stand-Alone Flash Data Recovery Equipment Overview SalvationDATA Flash Data Recovery doctor is a professional tool designed for recovering data from damaged flash devices (both physical and logical problems). Key Benefits An advanced stand-alone kit contains hardware and software Unique built-in universal algorithm supports all NAND flash without need to compare the controller types Supports all NAND-based flash storage devices (SD, SM, MMC, XD, USB Pendrive, Memory Stick, Compact Flash etc.) Separated design of the main console and the flash adaptor (easily upgraded to support non-nand flash by changing the adaptor only) Built-in intelligent Flash Data Rebuilder software - Flash Chip Editor Much easier and direct in flash data recovery Advanced features provide ultimate opportunities for manual file structure analysis and rebuilding Professional technical support Applies to Page 15 / 18

16 DATA COPY KING Professional data duplicator, data wiping tool Overview Data Copy King (DCK) is a newly designed hard drive duplicator from SalvationDATA top technology in the industry, with color touch screen and build-in SATA/IDE support, USB support with adapters. It s the only hard drive duplicator with UNIC disk imaging solution which is able to copy data from good drives. It is still applied DOD standard wipe data. Key Benefits Access to unstable drives with a lot of bad sectors and copy data fast, possibility to copy the data out is 300% higher than other HDD duplicators Automatically resets/reboots drives that get stuck to continue the data duplication process, so you don't need to stand around watching and waiting for the entire system to be rebooted Universal support No restriction of brand, model, OS or file system Support TB-level hard drives--especially designed for TB-level hard drives supporting up to TB Copy or erase HPA or DCO areas on hard-drives Access to all the data Build-in write protection Source data protection and evidence integrity Stand-alone with color touch screen Customizable algorithms-- Set read response based on individual sector read errors Applies to For more products, please visit Page 16 / 18

17 SalvationDATA Company Advantages SalvationDATA product line has covered all demands in current market from logical recovery, firmware recovery, physical recovery, to data wiping, data security, computer forensic. Either single cost-effective product with software-hardware integrated functions or the recommended solutions are available for the new starters in data recovery. SalvationDATA is keeping the technical upgrade for all products and keeping developing new products to cover the new demands emerging from the market. Technical Upgrade Page 17 / 18

18 Seasoned Tech Support Team SalvationDATA Remote Technical Assistance which was the first in the data recovery industry provides online and real-time support for the customer, helping to analyze and diagnosis the hard disks directly. Professional Data recovery training & Online Training Please visit the below link to see what our customers said Page 18 / 18

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