Trends in Telephone Service

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1 Trends in Telephone Service Industry Analysis Division Common Carrier Bureau August 2001 This report is available for reference in the FCC s Information Center at th Street, S.W., Courtyard Level. Copies may be purchased by calling International Transcription Service, Inc. at (202) The report can also be downloaded [file names: TREND101.ZIP, TREND101.PDF] from the FCC-State Link Internet site at <www.fcc.gov/ccb/stats>.

2 Table of Contents Introduction Access Charges Table 1.1 Interstate Per-Line Access Charges Table 1.2 Interstate Per-Minute Access Charges Table 1.3 Interstate Per-Line Access Charges by Carrier Table 1.4 Interstate Per-Minute Access Charges by Carrier Advanced Telecommunications Table 2.1 High-Speed Lines Table 2.2 Advanced Services Lines Table 2.3 Residential and Small Business High-Speed Lines Table 2.4 High-Speed Lines by Technology Consumer Expenditures Table 3.1 Household Expenditures for Telephone Service Chart 3.1 Monthly Telephone Service Expenditures Table 3.2 Average Monthly Household Telecommunications Expenditures by Type of Provider Earnings Table 4.1 Interstate Rate-of-Return Summary Employment and Labor Productivity Table 5.1 Annual Average Number of Employees in the Telephone Communications Industry Chart 5.1 Annual Average Number of Employees in the Telephone Communications Industry Table 5.2 Labor Productivity Index for the Telephone Communications Industry Measured in Output per Hour Chart 5.2 Telephone Communications Industry (SIC 481) Labor Productivity Index Table 5.3 Number of Telecommunications Service Providers That Are Small Businesses International Telephone Service Table 6.1 International Service from the United States to Foreign Points Table 6.2 International Telephone Service Settlements Table 6.3 International Message Telephone Service for Chart 6.1 U.S. Billed Minutes by Country Table 6.4 U.S. Billed Revenues of Facilities-Based and Facilities- Resale Carriers in Table 6.5 Top Providers of Pure Resale International MTS in i

3 Lifeline and LinkUp Programs Table 7.1 Lifeline Monthly Support by State or Jurisdiction Table 7.2 Lifeline Assistance - Subscribers by State or Jurisdiction Table 7.3 LinkUp Assistance - Subscribers by State or Jurisdiction Table 7.4 Lifeline Assistance Annual Payments by State or Jurisdiction Table 7.5 LinkUp Assistance Annual Payments by State or Jurisdiction Table 7.6 Universal Service Payments Lines Table 8.1 Total U.S. Telephone Lines Table 8.2 Telephone Loops of Incumbent Local Exchange Carriers by State Table 8.3 Telephone Loops of Incumbent Local Exchange Carrier by Holding Company Table 8.4 Additional Residential Lines for Households with Telephone Service Table 8.5 Number of Payphones Owned by LECs and Independent Operators Local Telephone Competition Table 9.1 Total End-User Lines Reported Table 9.2 End-User Lines by Customer Type Table 9.3 Reporting Competitive Local Exchange Carriers Table 9.4 Reporting Incumbent Local Exchange Carriers Table 9.5 End-User Lines Served by Reporting Local Exchange Carriers Table 9.6 Nationwide Local Service Revenues and New Competitors Share Table 9.7 Telephone Numbers Transferred or Ported Long Distance Telephone Industry Table 10.1 Toll Service Revenues by Carrier Table 10.2 Intrastate, Interstate, and International Toll Revenues Chart 10.1 Toll Revenues by Market Segment Table 10.3 Residential and Nonresidential Toll Revenues Chart 10.2 Residential and Nonresidential Toll Revenues Table 10.4 Number of Toll Carriers Table 10.5 Number of Carrier Identification Codes (CICs) Assigned by North American Numbering Plan Administrator Table 10.6 Alternative Measures of Long Distance Carrier Development Table 10.7 AT&T, ILECs and Other Toll Service Providers' Toll Revenues Chart 10.3 AT&T s Share of Toll Revenues Table 10.8 Share of Total Toll Service Revenues - Long Distance Carriers Only Table 10.9 Share of Total Toll Service Revenues - All Long Distance Toll Providers Table Residential Market Share: Table Market Share of Residential Direct-Dial Minutes by State: Table BOC Applications to Provide In-Region InterLATA Service Minutes Table 11.1 Dial Equipment Minutes ii

4 Table 11.2 Line Usage per Day Table 11.3 Interstate Switched Access Minutes Chart 11.1 Interstate Switched Access Minutes Mobile Wireless Service Table 12.1 Mobile Wireless Telephone Subscribers as Reported on FCC Form Table 12.2 Wireless Telephone Subscribers Table 12.3 Wireless Telephone Service: Industry Survey Results Price Indices for Telephone Services Table 13.1 Long-Term Changes for Various Price Indices Table 13.2 Annual Changes in Major Price Indices Chart 13.1 CPI All Items and Telephone Services Table 13.3 Annual Changes in Price Indices for Local and Long Distance Telephone Services Chart 13.2 CPI Telephone Service Price Indices Price Levels Table 14.1 Average Residential Rates for Local Service in Urban Areas Table 14.2 Average Local Rates for Businesses with a Single Line in Urban Areas Table 14.3 Changes in the Price of Directly Dialed Five-Minute Long Distance Calls Table 14.4 Average Revenue per Minute Table 14.5 Indicators of Long Distance Prices Residential Telephone Usage Table 15.1 Distribution of Residential Toll Calls and Minutes Table 15.2 Average Residential Monthly Toll Calling Table 15.3 Duration of Residential Long Distance Calls: Table 15.4 Length of Haul of Intrastate Toll Calls Table 15.5 Duration and Length of Haul of Interstate Toll Calls Table 15.6 Distribution of Residential Long Distance Minutes by Day of Week in Revenues Table 16.1 Telecommunications Industry Revenues: Table 16.2 Telecommunications Revenues Reported by Type of Service Table 16.3 Number of Interstate Telecommunications Providers by Principal Type of Business Table 16.4 Gross Revenues Reported by Type of Carrier Table 16.5 Telephone Revenues by State Subscribership Table 17.1 Household Telephone Subscribership in the United States Table 17.2 Telephone Penetration by State Table 17.3 Historical Telephone Penetration Estimates Chart 17.1 Percent of U.S. Households with a Telephone, Computer, and Internet Use iii

5 Technology Development Table 18.1 Central Offices and Access Lines by Technology Table 18.2 Features Available in Central Offices Table 18.3 Local Transmission Technology Table 18.4 Central Offices Converted to Equal Access Chart 18.1 Telecommunications Patents Telephone Numbers Table 19.1 Area Code Assignments Table 19.2 Telephone Numbers Assigned for Toll-Free Service Table 19.3 Dialing Patterns of the United States Universal Service Table 20.1 Universal Service Fund Payment History Table 20.2 Projected High-Cost Support Payments by State: Table 20.3 Schools and Libraries Funding Commitments by State and by Type of Service Table 20.4 Rural Health Care Funding Commitments and Authorizations for Payment by State Table 20.5 Universal Service Fund Factors Chart 20.1 Interstate Universal Service Fund Factors Chart 20.2 Intrastate Universal Service Fund Factors Appendix A Sources of Telecommunications Information...21-A Appendix B Contacting the Report Authors...22-A iv

6 Introduction Trends in Telephone Service is published by the Industry Analysis Division of the Federal Communications Commission s Common Carrier Bureau. We have designed this report to provide answers to some of the most frequently asked questions about the telephone industry -- questions asked by consumers, members of Congress, other government agencies, telecommunications carriers, and members of the business and academic communities. To this end, the report contains summary information about the size, growth, and development of the telephone industry, including data on market shares, minutes of calling, number of lines, and telephone subscribership. The report also provides information about access charges, consumer expenditures for service, infrastructure, international telephone traffic, long distance carriers, telephone rates and price changes, and universal service support. Trends in Telephone Service summarizes a variety of information contained in other reports that are published periodically by the Industry Analysis Division. In most cases, these other reports give much more detailed information than that provided here. These reports can be accessed from our Internet site, FCC-State Link, at <www.fcc.gov/ccb/stats>. In addition, to facilitate further information gathering by consumers and others, we have listed additional sources of information in Appendix A, and we have provided information on contacting the authors of this report in Appendix B. Highlights from sections in the report on advanced telecommunications services, international calling, local competition, telephone rates, subscribership, and toll-free numbers are shown below: Advanced Telecommunications Services High-speed lines (over 200 kbps in at least one direction) connecting homes and small businesses to the Internet increased by 63% during the second half of 2000, to a total of 7.1 million lines (or wireless channels) in service from about 4.4 million in June About 4.3 million high-speed lines provided speed of over 200 kbps in both directions, and thus met the Commission s definition of advanced services, compared to about 2.9 million in June Local Telephone Competition As of December 2000, Competitive Local Exchange Carriers (CLECs) provided 16.4 million (or 8.5%) of the approximately 194 million nationwide local telephone lines that were in service to end users as opposed to 8.3 million (or 4.4%) of nationwide local telephone lines at the end of This represents a 97% growth in CLEC market size during the year About one-third of CLEC end-user lines are served over local loop facilities that the CLECs own. Incumbent Local Exchange Carriers (ILECs) reported providing other carriers about 6.8 million lines on a resale basis at year-end 2000, compared to about 5.7 million lines six months earlier, and they provided about 5.3 million unbundled network element (UNE) loops at the end of the year 2000, an increase of 62% during the six months. Telephone Rates 1-1

7 Local phone rates have remained steady. The average monthly local residential charge for service was $20.78 in October 2000 as compared to $19.24 in 1990; for a business with a single phone line, the representative charge for service was $41.80 in October 2000 as compared to $41.21 in October Subscribership More than twenty million households have been added to the nation's telephone system since November As of November 2000, million households had telephone service. Toll-Free Numbers There are currently four toll-free prefixes in use - 800, 888, 877, and with almost 24.5 million toll-free numbers assigned as of the end of July

8 1 Access Charges Long distance companies rely on the loops, switches, and transport facilities of local telephone companies for access to their customers. As a result, local telephone companies recover a portion of their costs from long distance companies accessing their networks. Both the manner in which these access charges have been assessed and the proportion of the costs they have recovered have varied considerably over time. In the early 1980s, AT&T provided about three-quarters of the nation's local telephone service and almost all interstate long distance service. Because revenue sharing was largely an internal process for AT&T, it was able to charge prices above true economic cost for long distance calls and share the revenues with local telephone companies. These transfers, while reducing the pressures on the local companies to raise monthly rates, contributed to inefficiently high long distance rates. The high rates were responsible for suppressing demand for long distance calls and inducing large corporations to bypass the public switched network. Moreover, while such revenue sharing arrangements were sustainable in an industry where one firm monopolized both long distance and local service, they were not compatible with a competitive long distance industry. In mid-1984 the FCC, in cooperation with a Federal-State Joint Board composed of both federal and state regulators, introduced sweeping changes in the way that local telephone companies charged for their services. The historic method of sharing revenues was replaced with a new system of access charges that provided a uniform method for local telephone companies to charge long distance carriers for the origination and termination of interstate traffic on their local networks. In addition, monthly subscriber line charges (SLCs) were introduced to recover a portion of the fixed costs of the local telephone companies loops directly from end users on a per-line basis. 1 Since local telephone companies were required to reduce their charges to long distance carriers -- dollar for dollar -- as SLCs were introduced, the pricing changes reduced the implicit subsidy from long distance use to local service. The rebalancing of prices between local service and interstate long distance calls during the 1980s had a fundamental impact on the telephone industry as the price of long distance service fell and the volume of long distance calling surged. In mid-1997, as part of its implementation of the 1996 Telecommunications Act, the FCC introduced further interstate access charge reform. Prior to the 1997 reform, local carriers continued to recover part of their fixed costs in per-minute charges (from long distance carriers) and part from end users (in SLCs.) Presubscribed interexchange carrier charges (PICCs) were created in order to allow local carriers to recover the remaining portion of their fixed loop costs from long distance carriers on a per-line, instead of a per-minute, basis. Cost recovery on a per-line basis not only reduces the remaining inefficiency in the pricing of long distance access, but allows local companies to recover costs in a competitively neutral manner, consistent with the goals of the 1996 Act. As part of access charge reform, on May 31, 2000, the FCC eliminated PICCs and 1 Under the Commission's nomenclature, SLCs are called access charges even though they are collected from customers (end users) rather than long distance carriers. 1-3

9 consolidated them with SLCs and all price-cap local exchange carriers reduced access charges paid by long distance carriers. Also as part of access charge reform, some of the large interexchage carriers agreed to eliminate monthly minimum usage charges. The impact of access charge reform on per-minute access charges by carriers is evident in the data presented in Tables 1.1 through 1.4 Average monthly SLCs and PICCs are shown in Table 1.1, and average per-minute rates charged to long distance carriers are shown in Table 1.2. Both tables report historical averages for all local exchange carriers (LECs) that file access tariffs subject to price-cap regulation and LECs in the National Exchange Carrier Association (NECA) pool. These LECs control over 98% of the industry's access lines. Current per-line charges and per-minute charges are reported for each of the carriers in Tables 1.3 and 1.4, respectively. The data in Table 1.2 clearly illustrate the effectiveness of access reform in reducing the prices long distance carriers pay per minute for access to the local telephone companies' networks. Perminute access prices have continually decreased over time, a trend that continues with implementation of the 1997 and 2000 reforms. 1-4

10 Table 1.1 Interstate Per-Line Access Charges (National Average per Month per Line) 1/ Rates in Effect Charged to End Users 2/ Charged to Long Distance Carriers 3/ (Subscriber Line Charges) (Presubscribed Interexchange Carrier Charges) Residential and Non-Primary Multiline Residential and Non-Primary Multiline Centrex From To Single-Line Residential Business Single-Line Residential Business Business and Centrex Business 05/26/84 05/31/85 $0.00 $ /01/85 09/30/ /01/85 05/31/ /01/86 12/31/ /01/87 06/30/ /01/87 12/31/ /01/88 11/30/ /01/88 03/31/ /01/89 12/31/ /01/90 06/30/ /01/90 12/31/ /01/91 06/30/ /01/91 11/27/ /28/91 06/30/ /01/92 06/30/ /01/93 06/30/ /01/94 06/30/ /01/95 06/30/ /01/96 06/30/ /01/97 12/31/ /01/98 06/30/ $ $0.49 $1.50 $2.52 $ /01/98 12/31/ /01/99 06/30/ /01/99 12/31/ /01/00 06/30/ /11/00 06/30/01 4/ /01/01 12/31/ / This table shows average rates (weighted by access lines) for all local exchange carriers (LECs) that file access tariffs subject to price-cap regulation and all LECs in the National Exchange Carrier Association (NECA) pool. 2/ Prior to 1/01/98, carriers did not charge separate subscriber line charge (SLC) rates for primary and non-primary residential lines. Therefore, the residential and single-line business average SLCs reported prior to 1/01/98 include all residential SLC charges. The average residential and single-line business SLC rate as of 1/01/98 excludes non-primary residential SLCs. Non-primary SLCs are now reported separately, except for the LECs in the NECA pool, which continue to charge a single residential SLC. Under price-cap regulation, as of July 1, 2001, the caps on SLCs for primary residential and single-line business, non-primary residential, and multiline business and Centrex lines equal $5.00, $7.00, and $9.20, respectively. For NECA pool companies, the residential SLC cap is $3.50, while the multiline business and Centrex SLC cap equals $ / On 1/01/98, price-cap carriers began to charge presubscribed interexchange carrier charges (PICCs). The reported PICCs are averages per line including both price-cap and NECA pool lines. While carriers did not charge different rates for Centrex and multiline business SLCs, they did charge different PICC rates for these lines. Therefore, the average multiline business and Centrex PICC rates are reported separately. However, multiline business line counts, used to compute average PICC rates, include Centrex lines for LECs in the NECA pool, which do not charge PICCs or distinguish in access filings between the two line types. On 7/01/00, price-cap carriers stopped charging residential and single-line business PICCs. Therefore, under price-cap regulation, as of July 1, 2000, the caps on PICCs for multiline business lines equal $4.31. Centrex groups of 9 or fewer lines are capped at the multiline business PICC rate of $4.31 per group. Centrex groups with more than 9 lines are capped at $0.48 per line (1/9th the multiline business rate). 4/ Although the charges took effect on July 1, 2000, some companies made adjustments to the tariffs which did not take effect until August 11, Source: Industry Analysis Division, Monitoring Report and access tariff filings. 1-5

11 Rates in Effect From To Table 1.2 Interstate Per-Minute Access Charges (National Average in Cents per Minute) 1/ Interstate Charges for Switched Access Service Carrier Carrier Traffic Non-Traffic Common Line Common Line Sensitive Sensitive per Originating per Terminating per Switched per Switched Access Access Minute Minute 2/ Minute 1/ Minute 1/ Total Charge per Conversation Minute 3/ 05/26/84 01/14/ /15/85 05/31/ /01/85 09/30/ /01/85 05/31/ /01/86 12/31/ /01/87 06/30/ /01/87 12/31/ /01/88 11/30/ /01/88 02/14/ /15/89 03/31/ /01/89 12/31/ /01/90 06/30/ /01/90 12/31/ /01/91 06/30/ /01/91 06/30/ /01/92 06/30/ /01/93 06/30/ /01/94 06/30/ /01/95 06/30/ /01/96 06/30/ /01/97 12/31/ /01/98 06/30/ /01/98 12/31/ /01/99 06/30/ /01/99 12/31/ /01/00 06/30/ /11/00 06/31/00 4/ /01/01 12/31/ / This table shows average rates (weighted by minutes of use) for all local exchange carriers (LECs) that file access tariffs subject to price-cap regulation and all LECs in the National Exchange Carrier Association (NECA) pool. The average rates reported here do not include the average revenue per minute from subscriber line charges (SLCs) or primary interexchange carrier charges (PICCs), both of which are reported in Table / Non-traffic-sensitive charges include charges assessed on a per-month, per-unit basis. Prior to 07/01/94, these charges were included in the average traffic-sensitive rates. 3/ The total charge per conversation minute consists of charges on the originating end of the call, which are adjusted for dialing and call setup time, plus charges on the terminating end. Originating charges per conversation minute equal the carrier common line charge per originating access minute plus the traffic-sensitive charge per switched minute, both multiplied by 1.07 to account for dialing and call setup time, plus the non-traffic-sensitive charge per switched minute. Terminating charges per conversation minute equal carrier common line charges per terminating access minute plus both traffic-sensitive and non-traffic-sensitive charges per switched minute. 4/ Although the charges took effect on July 1, 2000, some companies made adjustments to the tariffs which did not take effect until August 11, Source: Industry Analysis Division, Monitoring Report and access tariff filings. 1-6

12 Table 1.3 Interstate Per-Line Access Charges by Carrier (In Dollars per Month per Line) 1/ Rates Effective from 07/01/01 to 12/31/01 Subscriber Line Charges Presubscribed Interexchange Carrier Charges 2000 Average Monthly Access Lines 2/ (Thousands) Company Residential Non-Primary Multiline Residential Non-Primary Multiline Centrex Residential Non-Primary Multiline and Residential Business and Residential Business and Residential Business Single-Line and Single-Line Single-Line and Business Centrex Business Business Centrex BellSouth $5.00 $6.95 $ $2.94 $ ,105 2,615 6,675 Cincinnati Bell Citizens , Global Crossing Iowa Telecom Qwest ,031 1,864 4,763 SBC ,776 6,991 18,550 Sprint , ,850 Verizon ,959 7,059 16,595 Price Caps ,927 19,652 49,416 NECA 3.50 NA 5.97 NA NA 0.00 NA 9,642 NA 2,163 Price Caps and NECA $4.78 $5.93 $6.66 $0.00 $0.00 $1.35 $ ,569 19,652 51,579 NA - Not Available. 1/ This table shows average rates (weighted by access lines) for all local exchange carriers (LECs) that file access tariffs subject to price-cap regulation and all LECs in the National Exchange Carrier Association (NECA) pool. Rates are composites of all regions and subsidiaries of each local exchange carrier. No information is available for those carriers that are not in the NECA pool, but are subject to rate-of-return regulation. 2/ Access line counts measure lines that companies report as qualified to receive subscriber line charges (SLCs). ISDN-BRI lines, which are charged non-primary SLC and PICC rates, are included in the non-primary residential line counts. ISDN-PRI lines, which are charged rates equal to five times the multiline business SLC and PICC rates, are multiplied by five and added to multiline business counts. Source: Access tariff filings. 1-7

13 Table 1.4 Interstate Per-Minute Access Charges by Carrier (In Cents per Minute) 1/ Company Rates Effective from 7/1/01-12/31/01 Year 2000 Minutes of Use Carrier Carrier Switched Switched (Millions) Common Common Traffic Non-Traffic Line per Line per Sensitive Sensitive Total Originating Terminating per per Charge per Access Access Access Access Conversation CCL CCL Local Minute Minute Minute Minute 2/ Minute 3/ Originating Terminating Switching BellSouth ,845 57,012 83,187 Cincinnati Bell ,042 2,162 3,215 Citizens ,747 2,865 5,680 Global Crossing ,583 2,160 Iowa Telecom Qwest ,018 39,686 61,107 SBC ,610 92, ,985 Sprint ,375 15,681 26,235 Verizon , , ,087 Price Caps , , ,987 NECA ,085 17,824 17,354 All Price Caps and NECA , , ,341 1/ This table shows average rates (weighted by minutes of use) for all local exchange carriers (LECs) that file access tariffs subject to price-cap regulation and all LECs in the National Exchange Carrier Association (NECA) pool. Rates are composites of all regions and subsidiaries of each local exchange carrier. No information is available for those carriers that are not in the NECA pool, but are subject to rate-of-return regulation. The average rates reported here do not include the average revenue per minute from subscriber line charges (SLCs) or primary interexchange carrier charges (PICCs), both of which are reported in Table / Non-traffic sensitive charges include charges assessed on a per-month, per-unit basis. Prior to 07/01/94 these charges were included in the average trafficsensitive rates. 3/ The total charge per conversation minute consists of charges on the originating end of the call, which are adjusted for dialing and call setup time, plus charges on the terminating end. Originating charges per conversation minute equal the carrier common line charge per originating access minute plus the traffic-sensitive charge per switched minute, both multiplied by 1.07 to account for dialing and call setup time, plus the non-traffic-sensitive charge per switched minute. Terminating charges per conversation minute equal carrier common line charges per terminating access minute plus both traffic-sensitive and non-traffic-sensitive charges per switched minute. Source: Access tariff filings. 1-8

14 2 Advanced Telecommunications Congress directed the Commission and the states, in section 706 of the Telecommunications Act of 1996, to encourage deployment of advanced telecommunications capability in the United States on a reasonable and timely basis. To assist in its evaluation of such deployment, the Commission launched a formal data collection program (FCC Form 477) to gather standardized information about subscribership to high-speed services, including advanced services, from wireline telephone companies, cable TV companies, terrestrial wireless providers, satellite providers, and any other facilities-based providers of advanced telecommunications capability. A facilities-based provider of high-speed service lines (or wireless channels) in a given state reports to the Commission basic information about its service offerings and customers if the provider has at least 250 such lines in service in that state. While providers not meeting the reporting threshold may provide information on a voluntary basis, as some have done, we have no assurance that all such providers have reported data. Table 2.1 shows high-speed lines (over 200 kbps in at least one direction) for the following types of technology: Asymmetric digital subscriber lines (ADSL), wireline other than ADSL, coaxial cable, fiber, and satellite and fixed wireless. ADSL technologies provide speed in one direction greater than speed in the other direction. Wireline technologies other than ADSL include traditional telephone company high-speed services and symmetric DSL services that provide equivalent functionality. Coaxial cable includes the typical hybrid fiber-coax (HFC) architecture of upgraded cable TV systems. Optical fiber technologies are fiber to the subscriber s premises (e.g., fiber-to-the-home, or FTTH). Satellite and fixed terrestrial wireless systems use radio spectrum to communicate with a radio transmitter attached to the subscriber s premises. Table 2.2. shows advanced services lines (over 200 kbps in both directions) by the above technologies and Table 2.3 shows residential and small business high-speed lines (over 200 kbps in at least one direction) for the above technologies. Table 2.4 shows high-speed lines by state for the above technologies. 2-1

15 2-2

16 Table 2.1 High-Speed Lines (Over 200 kbps in at Least One Direction) Percent Change Dec June Types of Technology 1/ December 1999 June / December 2000 Dec 2000 Dec 2000 ADSL 369, ,583 1,977, % 108 % Other Wireline 609, ,099 1,063, Coaxial Cable 1,414,183 2,284,491 3,576, Fiber 312, , ,506 NM NM Satellite & Fixed Wireless 50,404 65, ,405 NM NM Total Lines 2,756,492 4,372,939 7,106, % 63 % Table 2.2 Advanced Services Lines (Over 200 kbps in Both Directions) Percent Change Dec June Types of Technology 1/ December 1999 June / December 2000 Dec 2000 Dec 2000 ADSL 185, , , % 107 % Other Wireline 609, ,099 1,063, Coaxial Cable 879,671 1,469,130 2,194, Fiber 307, , ,417 NM NM Satellite & Fixed Wireless 7,816 3,649 26,906 NM NM Total Lines 1,990,662 2,864,838 4,336, % 51 % Table 2.3 Residential and Small Business High-Speed Lines (Over 200 kbps in at Least One Direction) Percent Change Dec June Types of Technology 1/ December 1999 June / December 2000 Dec 2000 Dec 2000 ADSL 291, ,272 1,595, % 107 % Other Wireline 46, , , Coaxial Cable 1,404,600 2,215,259 3,288, Fiber 1, ,994 NM NM Satellite & Fixed Wireless 50,404 64, ,432 NM NM Total Lines 1,794,640 3,169,170 5,206, % 64 % NM - Not meaningful due to inconsistencies in reported data. 1/ The mutually exclusive types of technology are, respectively: Asymmetric digital subscriber line (ADSL) technologies, which provide speeds in one direction greater than speeds in the other direction; wireline technologies "other" than ADSL, including traditional telephone company high-speed services and symmetric DSL services that provide equivalent functionality; coaxial cable, including the typical hybrid fiber-coax (HFC) architecture of upgraded cable TV systems; optical fiber to the subscriber's premises (e.g., Fiber-to-the-Home, or FTTH); and satellite and (terrestrial) fixed wireless systems, which use radio spectrum to communicate with a radio transmitter at the subscriber's premises. 2/ Data for June 2000 have been revised. Source: Form 477 Filings. 2-3

17 (Over 200 kbps in at Least One Direction) December 1999 June 2000 December 2000 Percentage Change Dec June Total Total ADSL Coaxial Cable Other 1/ Total Dec 2000 Dec 2000 Alabama 19,796 32,756 12,320 36,432 14,582 63, % 93 % Alaska 0 * NA NA Arizona 58, ,678 32,395 * * 153, Arkansas 8,155 15,539 * * * 28, California 547, , , , ,187 1,386, Colorado 36,726 64,033 42,810 * * 104, Connecticut 36,488 63,772 22,348 78,234 11, , Delaware 1,558 3,660 * * * 7, District of Columbia 13,288 16,926 * * 13,627 27, Florida 190, , , ,978 89, , Georgia 75, ,292 56,588 75,474 71, , Hawaii * * * * * * NA NA Idaho * 8,070 * * * 15,908 NA 97 Illinois 77, ,933 48, ,490 67, , Indiana 20,059 49,702 6,442 37,052 17,000 60, Iowa 19,258 49,159 * 48,008 * 58, Kansas 26,179 42,679 14,281 48,541 5,921 68, Kentucky 23,570 24,237 16,327 * * 32, Louisiana 28,133 43,294 22,788 * * 74, Maine 19,878 17,864 * * * 26, Maryland 52,749 71,005 * 65,668 * 124, Massachusetts 114, ,365 53, ,019 25, , Michigan 81, ,318 25, ,296 42, , Minnesota 38,268 65,272 40,870 64,215 12, , Mississippi * 6,514 * * * 12,305 NA 89 Missouri 23,347 46,903 38,759 42,255 19, , Montana * * 1,760 * * 7,378 NA NA Nebraska 36,748 44,188 * * 4,729 54, Nevada 23,514 40,582 10,023 * * 59, New Hampshire 22,807 33,045 3,339 * * 42, New Jersey 101, ,203 59,332 * * 285, New Mexico * 2,929 * * 21,207 28,497 NA 873 New York 186, , , , , , North Carolina 57,881 81,998 24,091 73,092 39, , North Dakota * 3,467 * * 2,723 6,380 NA 84 Ohio 160, ,980 55, ,196 47, , Oklahoma * 163,703 * * 67,511 95,138 NA -42 Oregon 27,062 44,186 31,644 * * 76, Pennsylvania 71,926 79,892 60,083 85,104 31, , Puerto Rico * * 0 0 * * NA NA Rhode Island * 20,628 * * * 30,919 NA 50 South Carolina 25,229 32,824 5,168 44,812 13,934 63, South Dakota * 7,991 * * 10,264 11,799 NA 48 Tennessee 66,307 87,317 13,705 77,760 31, , Texas 152, , , , , , Utah 11,635 19,612 17,352 * * 35, Vermont * 1,551 * * * 7,773 NA 401 Virgin Islands * * NA NA Virginia 51,305 72,436 26,750 78,585 34, , Washington 71, ,723 79,130 * * 195, West Virginia * 1,835 * * 1,517 6,498 NA 254 Wisconsin 18,599 34,262 8,623 * * 76, Wyoming * * * * * * NA NA Nationwide Reported Total 2,756,492 4,372,939 1,977,377 3,576,378 1,552,474 7,106, % 63 % NA - Not Available. Table 2.4 High-Speed Lines by Technology * Data withheld to maintain firm confidentiality. 1/ Other includes wireline technologies other than asymmetric digital subscriber line (ADSL), optical fiber to the subscriber's premises, satellite, and (terrestrial) fixed wireless systems. Source: Industry Analysis Division, High-Speed Services for Internet Access: Subscribership as of December 31,

18 3 Consumer Expenditures The Bureau of Labor Statistics conducts surveys of consumer expenditures, in part, to develop weights for CPI indices. Table 3.1 shows expenditures for telephone service for all consumer units. About 2% of all consumer expenditures are devoted to telephone service. This percentage has remained virtually unchanged over the past 15 years, despite major changes in the telephone industry and in telephone usage. Average annual expenditures on telephone service increased from $325 per household in 1980 to $849 in Bill harvesting data collected by TNS Telecoms, provide information on the telecommunications expenditures of households. Expenditures can be classified by the type of carrier providing the service. Table 3.2 presents average monthly household expenditures for local exchange, long distance and wireless carriers for 1995 through Further information on TNS Telecoms and the bill harvesting data can be found in Section

19 3-2

20 Table 3.1 Household Expenditures for Telephone Service Year Annual Expenditures for All Households All Expenditures Telephone Expenditures Telephone Expenditures as a Percent of All Expenditures 1981 $17,558 $ % , , , , , , , , , , , , , , , , , , Source: Consumer Expenditure Survey, Bureau of Labor Statistics. Chart 3.1 Monthly Telephone Service Expenditures $80 $60 $40 $20 $

June 21, 2005 Mark Wigfield 202-418-0253 Email: Mark.Wigfield@fcc.gov FEDERAL COMMUNICATIONS COMMISSION RELEASES STUDY ON TELEPHONE TRENDS

June 21, 2005 Mark Wigfield 202-418-0253 Email: Mark.Wigfield@fcc.gov FEDERAL COMMUNICATIONS COMMISSION RELEASES STUDY ON TELEPHONE TRENDS NEWS Federal Communications Commission 445 12 th Street, S.W. Washington, D. C. 20554 This is an unofficial announcement of Commission action. Release of the full text of a Commission order constitutes

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