DISCOVER ITS KEY PLAYERS AND THEIR CORE CAPABILITIES.

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1 IT&Communications IN NAVARRA Industry and academia collaborate in each step from the bench to the bedside to jointly consolidate the IT&Communications sector in Navarra. DISCOVER ITS KEY PLAYERS AND THEIR CORE CAPABILITIES. IT&Communications // 2013

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3 IT&Communications Cluster in Navarra Index > > Overview > > The region of Navarra 7 > > Smart Specialization Strategy 9 > > The IT&Communications sector 11 >Highlights > 11 The ICT sector in the Community of Navarre 12 Backing the development of Navarre s ICT sector 12 > > Map of the IT&Communications sector 13 > > IT&Communications cluster description >Companies > 16 > > Universities and research centers 50 >Promoting > agents 51 IT&Communications // 2013

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5 IT&Communications Cluster in Navarra Overview IT&Communications // 2013

6 6 Pamplona

7 The region of Navarra TIC Sector 7 The region of Navarra, the Comunidad Foral de Navarra, is located in the north of Spain, at the western foot of the Pyrenees, where it shares a 163 kilometer stretch of the frontier with France. The population of Navarra, inhabitants (National Statistics Institute- INE, 2011), represents 1.36% of the Spanish population and covers an area of 10,421 km 2. The Region: Navarra is currently one of the most innovative regions in Europe and it is a leader in promoting R&D Navarra is a strong industrial region that is the home to some major companies in the sectors of Renewable Energies, BioTech, Automotion & Food Processing, and it hosts over 120 multinational companies. Indeed, Navarra is a worldwide leader in technological development and production in the Renewable Energies sector, and today 79,58% of the electricity consumed in Navarra comes from renewable sources. In addition, the region boasts one of the most productive car manufacturing plants in the world and a vegetable food industry which is renowned for his high quality. Among the most important assets in Navarra is its well-balanced productive structure, its excellent geographical position and degree of internationalization, as well as its good infrastructure. Navarra is one of the Spanish regions with the best national indicators in terms of social welfare, access to services and quality of life. With a Gini index of 28 and an OCDE human development index (HDI) of 0.97, Navarra is one of the regions with the highest quality of life worldwide. Through optimal and stable economic development, Navarra with a Gross Domestic Product (GDP) of 18,726 M (INE 2011) representing 1.8% of Spain s GDP, belongs to the group of Spanish regions that register the best economic indicators. In terms of GDP per capita, Navarra lies in 37nd position in the list of 271 European regions, with a GDP per capita of 30,500. Navarra is currently one of the most innovative regions in Europe and it is a leader in promoting R&D, with its growing investment in R&D supported especially by the private sector. The region had a R&D expenditure to GDP ratio of 2.05% in 2011, one of the best regions in Europe. Navarra is also the home to important research and higher education centers (Public University of Navarra, University of Navarra, Spanish Open University) and to 17 Research Centers. In terms of qualified personnel in technological and innovative disciplines, the region ranks 19th in Europe and it is renowned for its range in terms of higher education. Moreover, 39,7% of the population between 25 and 64 years of age has passed through higher education in Navarra, which is reflected in the availability of highly qualified professionals in the region. The regional administration is proud of its high level of self-government, which enables it to adapt its policies to the specific development strategies of the region. Moreover, Navarra s government promotes a flexible and close relationship with the businesses located in the region. IT&Communications // 2013

8 8 Environment and Waste Sustainable Construction Renewable Energies TRANSVERSE FACTORS OF COMPETITIVENESS STRATEGIC BUSINESS SECTORS Medical Equipment Bio-Medicine Health Care Services Agro-Food Industries Helth Care Economics ENTREPRENEURSHIP R&D&I PUBLIC ADMINISTRATION Sustainable Vehicles Eco-Friendly Economics Quality of Life Talent Economics EDUCATION, TALENT & HUMAN CAPITAL Sustainable Tourism Business Services INTERNATIONALIZATION INFRASTRUCTURES ENVIRONMENT OF COLLABORATION Education and Knowledge Generation Mechatronics Priority areas MODERNA contains the challenges that the economy of Navarra faces, and defines the strategy and major action lines towards 2030 in the areas of Green Economics, Health Economics and Talent Economics. To this end, the plan lists up to 458 actions to be executed in the different strategic sectors and transverse factors reinforcing the competitiveness of our economy. All these actions are achieved throught a bottom-up model managed by the MODERNA Foundation. It is a system of regional Open Innovation that ensures the incorporation of the best ideas to our economy at the right place.

9 TIC Sector 9 Smart Specialization Strategy The MODERNA Plan (Model of Economic Development for Navarra) is a medium and long-term strategic plan that fosters change in the Economic Development Model of Navarra, moving towards a knowledge based economy that focuses on people. The plan was promoted by the main political, education, business and social institutions. MODERNA aims to take advantage of Navarra s full potential for development and is a driver for future economic change. Citizen participation and institutional consensus are key to the preparation and development of MODERNA. OBJECTIVES OF MODERNA MODERNA contains the challenges that the economy of Navarra faces, and defines the strategy and major action lines towards 2030 in the areas of Green Economics, Health Economics and Talent Economics. MODERNA proposes 3 objectives for the future of Navarra: > > Prosperity: To position Navarra amongst the 20 leading European regions in GDP per capita and with a fair distribution of wealth. > > Quality of life: To position Navarra amongst the 10 leading European regions in the Human Development Index (HDI). > > Sustainability: To position Navarra amongst the 20 leading European regions in sustainability. IT&Communications // 2013

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11 TIC Sector 11 The IT&Communications sector Highlights The rapid development of Information and Communication Technology (ITC), the increase in its use in enterprise, public services and homes, and, more particularly, the strong growth of the Internet are having a significant economic and social impact throughout the world. ICT is playing an increasingly decisive role in Navarre s economy. It is one of the most relevant sectors in the region s economy, not only due to its size and its own contribution to this economy in general, but also as a result of its importance to economic progress, the enhancement of productivity and the development of other business sectors. The ICT sector is, therefore, a dynamic sector. The need to innovate is an intrinsic characteristic of and practically obligatory for all companies that belong to it. The development of new technology and applications is one of the constants that drives the sector and companies accept permanent innovation, to which they must devote resources, as part and parcel of their work. Navarre s ICT sector consists of the following sub-sectors: The ICT sector is a cross-cutting sector with an ever-increasing influence over local economic sectors as a whole. Consequently, the ICT sector s capacity for innovation is almost immediately reflected in boosts to innovation in other sectors of production, including not only emerging sectors like renewable energies, the environment and health, but also mature sectors such as the agri-food sector, building and tourism. IT&Communications // 2013

12 12 The new digital economy calls for technological innovation through the widespread use of new information and communication technology, electronics, telecommunications and digital contents, the chief objective of which is to achieve competitive success within companies, allowing them to launch new products and services onto the market. The ICT sector in the Community of Navarre Almost 4,000 people work in the ICT sector in Navarre, of whom 56% are graduates or higher. The sector performs 77% of its activity in the Pamplona District, reflecting a tendency of such companies to take up locations in the most heavily populated areas. In terms of turnover, 21% of the companies belonging to Navarre s ICT sector invoice between 250,000 and 1million, and 11% have a turnover of over 1million a year. The most important sub-sectors in Navarre are Information Technology (59%), Digital Contents (24.2%) and the Manufacture of Electronic Components (5.9%). The development of the last sub-sector in this list is due to the services it provides to the automotive and agri-food sectors, both sectors of great strategic importance in Navarre. 68% of Navarre s ICT companies are less than 15 years old and are, above all, SMEs. It is a young sector that emerged and consolidated itself in the full swing of New Technology development, a dynamic, cutting-edge sector capable of moulding itself to the innovation that the sector demands. The companies that form part of Navarre s ICT sector are also firm believers in quality: more and more companies now have quality certificates to guarantee their competitiveness. The most common certification is ISO 9001, followed by ISO 27001, and special mention should be made of the 7 CMMI (Capability Maturity Model Integration) certificates held in the region, placing the Community amongst those at the top of the list in terms of quality and competitiveness in the sector at national level. More and more companies in Navarre s ITC sector are concentrating their efforts on the internationalisation of their products and services. 28% of the firms in the sector export their products or services, chiefly to European countries (Germany, Bulgaria, France, Italy, the Netherlands, Poland and Portugal) and South America. International markets are playing an increasingly important role for Navarre s ICT companies, Distribution of companies in Navarre s ICT sector by Sub-sectors of Activity 24% 6% 11% 59% becoming a priority objective within their growth strategies and attempts at breaking boundaries to access new markets and customers. ATANA, the Association of Navarre s ICT Companies, unites 80% of the region s ICT sector companies that develop, research, produce and/or market products related to Information, Communication and Electronic Technologies. ATANA is the leading associational group that draws together endeavours and capacities in its field of technology in the Community of Navarre. ATANA works to promote the development, growth and consolidation of its associate companies, encouraging research, training and cooperation, and spearheading initiatives for the promotion of the products and services supplied by these companies in both home and foreign markets. The association also collaborates with official bodies to help spread Information Society Technologies. Backing the development of Navarre s ICT sector Several initiatives have been implemented by the different administrations (European, Spanish and Navarrese) over recent years to help boost the ICT sector. The ICT sector in Navarre is supported by policies that aim to strengthen its development, two of the most important initiatives in recent times being Plan MODERNA and the different Technology Plans implemented in the region. The new strategies adopted by the different administrations aim to contribute to a change in the economic model in place in our region through the widespread, intensive use of ICT, with a particular emphasis on projects that combine sustainability and energy saving with the leadership of the ICT industry in strategic areas. Companies, Public Administrations and organisations from the sector work in coordinated fashion to make Navarre an international benchmark within the ICT sector and Information Society. Information Technology Digital Contents Electronic Components Other sectors

13 TIC Sector 13 Map of the IT&Communications sector Companies Aerospace Energy Transport Health Agrofood Security Knowledge and Education Construction Automotive Communications Biotechnologies Environment Tourism Business Services Comprometidos con la seguridad INTERAMEDIA

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15 IT&Communications cluster description

16 16 Companies 601 Producciones Audiovisuales Berroa Tajonar (Navarra) T (+34) Juan San Martin (Director) facebook.com/pages/601 Marketing and Communication Audiovisual works 601 Producciones Audiovisuales is a company dedicated to production of video and TV content. We currently work for companies, advertising agencies, TV networks, and public or private institutions. Our goal is to be an effective tool to assist in professional communication. In our web you can find several examples of our work. Future Activities As a new area of our work, we are now finishing a 5 chapters documentary of wild life in the Basque Country which will be broadcasted shortly. Company Services > > Corporate videos. Videos which describes the company activity. > > Product videos. Videos that explain a certain product. > > Motion graphics. A technique used mainly for conceptual ideas. Software Kinds Web applications Technologies Web Services Aerospace Energy Construction Automotive Transport Health Communications Agrofood Biotechnologies Security Knowledge and Education Environment Tourism

17 2. Biomedical Cluster description Companies 17 80Pixels Calle berriozar 21, oficina Ansoain (Navarra) T (+34) David Audiovisual works, Consulting, Marketing and Communication, Service outsourcing, Software Development, Diseño y desarrollo web. Company s Products & Services Application integration, ecommerce, Internet of things, Mobile applications, Payment services, Web applications. Since 2005 we provide all the internet solutions that your business needs. Web development and programming for small and large businesses. International Presence Spain Technology HTML5/CSS3, QR Codes, Web Services, Php, jquery, seo, sem. Methodologies Agile, competitive, personal, professional. Healthcare Biomedicine Medical Devices Agrofood Industries Sustainable Construction Environment&Waste Automotive Aerospace Renewable Energies Tourism Communication Transport Security Knowledge Generation Mechatronics IT&Communications // 2013

18 18 Companies Alfa Soluciones S.L. Parque Erreniega 2, bajo Zizur Mayor (Navarra) T (+34) José Luis Los Arcos Working Audiovisual works, Education, Marketing and Communication, Service outsourcing, museology, enhancement of cultural and historic heritage. Alfa Solutions is a creative studio supported by years of experience and the most important thing, by our customers. Founded in 2006, our company bet on a practical solutions, creative, adapted to your reality and goals, produced by a team with a broad experience and training, ambitious and involved. Nowadays still working hard to obtain great results on areas such as marketing and communication, creative design, web applications, audiovisual services, Tourism, construction... and a large variety of services and solutions. Company s Products & Services Content digitalization, ecommerce, Knowledge bases, Payment services, Web applications. Future Activities As a new area of our work, we are now finishing a 5 chapters documentary of wild life in the Basque Country which will be broadcasted shortly. Operating Sector Agrofood Industries, Sustainable Construction, Environment&Waste, Automotive, Renewable Energies, Tourism, Communication, Security, Knowledge Generation. Technology HTML5/CSS3, OCR, QR Codes, Web Services Gobierno de Navarra, Ayuntamiento de Pamplona, Ayuntamiento de Tudela, Ayuntamiento de Sangüesa, Ayuntamiento de Aoiz, Acciona, Cederna-Garalur, Construcciones Leache, Gesport, Koxka, Megacalzado, Sunsundegui, Consorcio Zona Media, Eon. International Presence Spain Agrofood Industries Sustainable Construction Environment&Waste Automotive Renewable Energies Tourism Communication Security Knowledge Generation

19 2. Biomedical Cluster description Companies 19 AVANCE Servicios Informáticos Avda. Zaragoza, Nº Pamplona (Navarra) T (+34) Miguel Carceller (Marketing Software development company, 25 years of experience. Implementers and developers of AvanSuite ERP, Freeware license. Specialists in ERP applications, production and profitability to all kind of small and midsize businesses. Present Activities Implementation of AvanSuite ERP and development of new software to all kind of small and midsize businesses. Products, services and/or technologies AvanSuite ERP: Freeware license. Empowers your people to be more productive. Very easy to use, powerful, reduces times of work and grow as you grow. If you want to reduce costs and to pay less of maintenance, but with using a powerful system, is the right solution. Operating sectors Services Construction Solutions all kind of small and midsize businesses Visit our website and go to references. There you will find a few references if you want we can give you a list of more references for you to contact them. Sustainable Construction Other: Services Other: Solutions all kind of small and midsize businesses IT&Communications // 2013

20 20 Companies BIKO2 2006, S.L. Pol. Ind. Mutilva Baja Mutilva (Navarra) T (+34) Belén facebook.com/company/bikolabs linkedin.com/ company/347232?trk=tyah Energy Construction Automotive Transport Health Communications Agrofood Biotechnologies Security Knowledge and Education Environment Tourism Internet projects E-commerce, mobile applications Online Marketing and Communication Online Consulting Software Development Other Agile Methodologies BIKO helps companies to integrate online business in their business strategies. With over 17 years experience and a team of 70 professionals, we help our customers with definition, design and development of the suitable online projects to reach their strategic goals. Our knowledge of users behavior and technology, allows us to create products that delight the people that use them. The company began its activity in 1996, when a group of three young journalists decided to create a company to offer online communication services. Since then, the company has grown significantly and in year 2006 it merged with a systems company, leading internet and technology capabilities in the area. Currently BIKO has 3 offices in Spain (in Madrid, Navarra and Basque Country) and has recently opened new facilities in Peru, as a first step to enter in South American markets. In the last years BIKO has taken important steps internationally, collaborating with partners in countries such as the USA, the UK, Ukraine and Holland. BIKO s work is focused on internet services (online strategic consultancy, design and development of websites, mobile apps, e-commerce, software development ) in sectors such as banking, retail, media/publishing and public administration. We accurately bring together and solve frontend and complex backend systems of a business or service. BIKO is an agile company. The methodology helps us to work in a collaborative way with our customers saving costs, time and efforts by following iterative incremental work delivery and incorporating rapid changes to the product functionality and features, if necessary. The results are high satisfied customers with strong and extended relationships during the last years. In the short term, BIKO aims to increase its presence in international markets and be a global reference in the digital world. International Presence At the end of 2012 we have opened a new office in Lima, Peru, in order to penetrate in South American countries. > > >> FOOD RETAIL SECTOR: (one of the most important food retailers in Spain) (leading information website for consumers in Spain). Definition, design and development of the website. 12 years working in the project with more than pages of content and 3 million of unique users. BIKO works on contents, SEO, marketing, analytics, new functionalities > > BANKING: More than 10 years of experience working with a big financial institution of Spain (CAN-BANCA CÍVICA) developing its online strategy. Definition, design, development and evolution of its main online platform focused on products and social corporate responsibility. > > MEDIA: Consulting, design and development of online communication sites for the main media groups in Europe: AXEL SPRINGER, THOMSON REUTERS, WOLTERS&KLUWER, GRUPO NOTICIAS, GRAZIA SPAIN, UNIDAD EDITORIAL > > CULTURE: MUSEO NACIONAL CENTRO DE ARTE REINA SOFÍA, es (spanish leading museum for modern and contemporary art). Definition, design (responsive design) and development of the new website; MUSEO GUGGENHEIM BILBAO, definition of their online strategy. > > INSURANCE COMPANIES: HELVETIA: Consulting for definition of its online strategy in the middle term. Design and definition of different sites and online promotion of the group; SEGUROS LAGUNARO: mobile strategy definition. Methodologies Agile methodology, in management and project development. Company Services Online strategy Online consulting Website design & development E-commerce Mobile applications SEO Online promotion Design & development of collaborative work tools Software development for business management SAP implementation Main Facilities Head office in Mutilva Baja, Navarra, Spain. Offices in Spain: Madrid and Donostia (Basque Country) Offices in Peru: Lima

21 2. Biomedical Cluster description Companies 21 COMPUTADORES NAVARRA, S.A. (CONASA) Paseo Santxiki 1. Edificio K Mutilva (Navarra) T (+34) Miguel Ángel Latasa (CEO) twitter.com/conasa_es/ linkedin.com/company/conasa Conasa is a national (Navarra), technology consulting, services and outsourcing company, with approximately 350 people serving clients mainly in the North/Center of Spain for more than 30 years combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research. Conasa cooperates with clients to help them become high-performance businesses and governments. The company generated net revenues of 20 million for the fiscal year ended 31 December Present Activities Infraestructure Solutions Systems Solutions Business Solutions Health Digital Marketing Business Products, services and/or technologies > > Products: > > Openbravo: Gold Partner / Established > > Sap: Businees Partner / Established > > Microsoft: Gold Partner / Established > > Oracle: Platinum Partner / Established > > Veeam: Gold Partner / Established > > Datacore: Gold Partner / Established > > Ibm: Premier Partner / Established > > Vmware: Enterprise Partner / Established > > Citrix: Silver Partner / Established > > Hp: Preferred Partner / Established > > Cisco Systems: Premier Certificated / Established > > Lenovo: Premium Partner / Established > > Lexmark: Partner / Established > > D-Link: Business Partner Classic / Established > > Panda Software: Business Partner Classic / Established > > Iberbanda: Autorized Distribuitor / Established > > Engagesciences: Autorized Distribuitor / Established > > Services: > > Diagnosis and Design > > Implemmentation and development > > Execution and Operation > > Evolutionary and maintenance > > Business applications development > > Cloud Computing (hosting on servers, remote backup, code support, managed Hosting Services ) > > Consulting (infrastructures and systems, business, digital marketing) > > Digital strategy > > Systems integration > > Maintenance of CPD and workstations > > Outsourcing > > Services infrastructure development International presence Mexico: contact Miguel Angel Latasa Colombia: contact Miguel Angel Latasa Israel: contact Miguel Angel Latasa Automotive Renewable Energies Transport Agrofood Industries Tourism Sustainable Construction Medical Devices Knowledge Generation IT&Communications // 2013

22 22 Companies Crealider EL Soto nº Imarcoain (Navarra) T (+34) Jose Ignacio Cenoz Checa facebook.com/crealider linkedin.com/ company/ ?trk=tyah Energy Construction Automotive Transport Health Communications Agrofood Biotechnologies Security Knowledge and Education Environment Turism Marketing and Communication Other Socialmedia The marketing company Crealider has been working since 2010 with companies in the field of communication in social networks and over the years has accumulated experience in addition to knowhow and methodologies that certify the quality of its services. Crealider is a gateway to the digital world for business and to the social capital that can be acquired through lead generation and social media presence. With global vision Crealider works with companies of different sectors on projects both locally, nationally and internationally. In the age of internet and social networking has taken on special importance deleting barriers between companies and buyers. The intermediaries are gone and the products or services of a company should be treated on equal terms to their customers. There is billions profiles on social networks such as the generalist Facebook the professional s Linkedin or Twitter. The company can not be immune to this global phenomenon that affects your business. This requires highly trained professionals as project members of Crealider to lead strategically and act rightly in a new medium with its own relations and information flow. International Presence At the end of 2012 we have opened a new office in Lima, Peru, in order to penetrate in South American countries. International Presence Crealider international presence has occurred through client projects. Head of business development in Morocco and commercial networks in Africa, Middle East and Latin America. Crealider has an active presence in the Navarra s economic development and entrepreneurial sector as a part of Atana (ICT Business Association of Navarra) or Aje Navarra (Young Entrepreneurs Association of Navarra). Future Activities Crealider aims to become a benchmark in the field of internet communications in Navarra in terms of quality and business reference. Its priorities establish its business lines and improving existing processes continuing to work in fields related to B2B. In the field of research and development Crealider is in the early stages of developing a software program for managing social networks. Methodologies One of the strengths of the company is to develop a methodology of social media strategy consists of the study of 13 key points for the development of a communication action in this field. The subsequent implementation of this methodology communicative actions is fast and effective for companies wishing to be present in social networks. Company Services 1. Defining strategic social media presence: We establish a set of goals based on the client s target audience and develop a number of types of content and to develop campaigns for action on social networks. 2. Comunitty Manager. Publication in different social networks of the company, analysis of new followers, writing articles for blogs. 3. Other services related to social networks: Monitoring Systems for your product or service.monitoring the online reputation. 4. Personal Branding Digital and social capital growth of managers and sales teams of a company. 5. Other communication: Web pages, corporate communications, traditional offline media. Software Kinds Content digitalization Web applications Desktop applications Technologies QR Codes Semantic Technologies Web Services HTML5/CSS3 Other Technologies Socialmedia software and aplications, CMR social.

23 2. Biomedical Cluster description Companies 23 CyC, Consultoría y Comunicaciones Plaza Eguzki, Mutilva Alta (Navarra) T (+34) Ignacio facebook.com/ CyC. Consultoria.y.Comunicaciones linkedin.com/company/cyc Consulting Infrastructure and System administration Infrastructure provisioning Integration/Implantation Process optimization Software Development Software maintenance CyC is a software technology company that provides innovative solutions and services to the Spanish regional areas of Navarre, the Basque Country and Aragon. At present, our team consists of more than 100 highly qualified professionals. We ve been providing our methodology, experience and knowledge of new technologies among companies in our area for 18 years: software developement, consulting, Business Intelligence, Productivity Platforms. Since 2009, our processes and working methods have received CMMI Level 2 certification, a success ratifying years of experience and good work. > > Customer: Viscofan Solution: Productivity platform (Intranet/Extranet) used in 13 countries worldwide. Focused on improving productivity and standardization of processes. > > Customer: Saica Solution: Productivity platform (Intranet/ Extranet) used in 4 european countries focused on improving productivity and standardization of processes. > > Customer: Gobierno de Navarra Solution: Construction of Navarre website. The objective of the portal is bring closer Future Activities Give innovating solutions to our potential customers Main Facilities IT services (development technologies) Business Intelligence Productivity Platforms Software Kinds Application integration Big scale applications Business Intelligence Document management Enterprise applications Knowledge bases Mobile applications Traceability Web applications Technologies ML5/CSS3 REST Web Services Sectors Agrofood industries Automotive Renewable energies Knowledge generation Aerospace Energy Construction Automotive Transport Health Communications Agrofood Biotechnologies Security Environment Tourism IT&Communications // 2013

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