Volunteer Software Feature Comparison

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1 Thank you for your interest in our Better software! This document has been prepared to list the functions of Better software and, if helpful, to assist you in comparing it to other software you might be considering. Current as of August 1, 015 Profiles Find volunteers with a portion of their name from any screen General contact information photograph Number of custom fields allowed - short text Number of custom fields allowed - long text Number of custom fields allowed - date Number of custom fields allowed - numeric Number of custom fields allowed - check box Number of custom fields allowed - drop down list Number of custom fields allowed - file upload Number of custom vetting fields that facilitate volunteer self scheduling Alerts when certifications or similar elements are soon to expire* Hide selected fields from the volunteer's view in their portal Track volunteer interests Track volunteer availability Select a record and then take actions like view, edit, delete or Select multiple records and make data changes to all selected records profiles can contain fields common across all departments profiles can contain fields unique to specific departments Export all volunteer profile data or selected portions of it into csv files or spreadsheets Maximum number of volunteer profiles allowed E E = Enterprise Edition Only * = Included in our next update (this will be added to your account automatically)

2 Organization Profiles Customize the software differently for different departments, programs or locations Customizable Limited Access Administrators who cannot access all functions in the software Graphic banner to brand the volunteer experience to your organization Document Library File storage for internal and volunteer accessible documents Policy Acceptance - If you wish, new volunteers can be required to check box indicating their acceptance of your policies. Default settings for hours log permissions Templates Activity Schedule Templates Activity Templates E Twitter Feed Photo Feed from Flickr Customizable Activity meta tags* (Classifications that help volunteers when searching of volunteer opportunities across the entire Enterprise) E Extra cost for additional administrators No Accommodation for regional date formatting, paper size and terminology Number of possible volunteer applications forms Automated upon volunteer application Time zone (to ensure all time and date calculations are accurate) Functions in English, Spanish and Portuguese (Brazilian) (translations by professional, native-tongue translators)

3 Scheduling Calendar that displays current schedules, open slots and placed volunteers Prequalified volunteers can self-schedule according to your needs and preset rules Calendar can be viewed by day, week or month Scheduling conflicts are displayed s with expired certifications can t register for opportunities that require them View all volunteers who are currently active, available and ready to volunteer for a shift Ongoing slots can use patterns, like Weekdays, 9-1 and 1- Shifts and positions can be set to accept a predefined maximum number of volunteers At-a-glance view of which days need schedule slots filled & how many Find qualifying volunteers for each position using previously created (or new) searches Filters or suggestions for the most qualified volunteer based on skills, availability, etc. Print schedules by date range, volunteer, opportunity and organization Copy opportunities to save data entry Create schedules for new roles from pre-saved templates Groups can be scheduled such that the group consumes the appropriate number of spots on the shift View schedules on screen Gaps in schedule displayed visually and numerically Export schedules as PDF, Word or Excel E

4 Tracking and Reporting Touch screen time-clock with feedback and output reporting Mobile phone hours reporting with feedback and output reporting View and print volunteer hours and volunteer numbers by date range, volunteer, position and department View and print volunteer hours and volunteer numbers by type of role across a region or entire enterprise Filter reporting by multiple criteria, including volunteer profile data Track and report on the outputs related to relevant volunteer activities Track volunteer reported incidents or comments by volunteer, position and department Questionnaires associated with volunteer shifts Track expenses incurred by volunteers s can log hours through their volunteer portal and generate an hours report (admin verification if needed) Generate reports based on any profile data including custom fields Save frequently used searches* Build your own comparison reports on hours outputs* Track efficiencies (outputs per hour of volunteer time) View reports on screen Export reports as PDF, Word or Excel VI Opt Opt E Communications individual volunteers directly from the software volunteers directly from inside software volunteers based on a customizable set of filters Merge First Name into template that can be saved and used as needed Text formatting (font*, size and colors) supported in s Links and attachments supported in s Automatic custom s are generated when volunteers first apply Messages can be texted to volunteers (limited to certain mobile providers) Record of s sent are stored in the software s on a committee can the rest of the committee without knowing their addresses (if allowed by administrator)

5 Portal Selected opportunities appear online on a unique and branded page for your organization s can complete an application online Update contact details Update profile information Sign up or apply for specific roles or shifts Self schedule into shifts if pre-vetted (option as decided by administrator) Download shifts to Outlook, Google or Other calendar Automated opt-in reminders See who else is scheduled on a shift (If you allow it and only as other volunteers opt-in to having the name and/or picture visible) Log hours and generate an hours report (admin verification if needed) Provide outcome reporting after a shift Provide feedback after a shift Access schedule, hours logging and sign up for additional shifts through a mobile interface Document library Your organization s Flickr Feed Your organization s Twitter Feed Synopsis of hours logged this week, this month, this year and lifetime (if applicable) s can share opportunities through social networking Portal pages compliant with WCAG.0 AA accessibility standards Administrators can upload an organization branded graphic banner to the volunteer portal and change it whenever they want Functions in English, Spanish and Portuguese (Brazilian) (translations by professional, native-tongue translators)

6 Administrator Support VI Opt Opt Internal phone support (We re getting closer to 5x4 but not there yet) 5 x Internal and ticketed support 7 x 4 Client suggestion forum Online user's manual Searchable knowledgebase Video tutorials Member community (a private section of a community we offer freely to all leaders of volunteers) On-site training Web based support and training International volunteer management consultants on the support team Technology and Security VI Opt Opt Completely web-based. No installation on your computers required Hosting facility certification CSAE 416 Regional points of presence to speed up content delivery Nightly offsite backup 5 year uptime (exclusive of planned upgrades and maintenance) Data encrypted in transit over the internet (backwards compatible to 18bit) 56bit SSL Passwords encrypted (such that not even the vendor can read them) 4x7x65 server monitoring to detect and prevent intrusion attempts on servers Web Browser Compatibility Windows IE supported (Administrator & ) Windows Firefox supported (Administrator & ) Windows Chrome supported (Administrator & ) Mac Firefox supported Mac Safari supported Mac Chrome supported ipad and Android tablets Most admin functions accessible Mobile phone interface for volunteers VI Opt Opt

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