Solving the Productivity Dilemma with GPS Fleet Management Technology

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2 Efficiency and productivity are key fleet management metrics to measure, but when it comes to measuring worker productivity, it can be difficult to track accurately. Productivity and Your Business It can be hard managing a fleet of vehicles. It s even harder managing a productive fleet of vehicles. So, what does productivity mean exactly? Productivity can be defined as the measure of output from a process or worker. For each unit of productivity, a specific set of costs can be attributed. Few businesses have the luxury of simply adding more resources and the associated costs to reach their productivity goals. In fact, doing more work with fewer resources has become a necessity for businesses of all sizes. Efficiency and productivity are key fleet management metrics to measure, but when it comes to measuring worker productivity, it can be difficult to track accurately. While having control over what goes on inside the four walls of your office may be fairly manageable, what goes on outside of it, can be a bit more complicated. While enforcing the honor system and trusting that your employees act professional is one way of handling your fleet operations, it s impractical. When you can t monitor what s going on out in the field, it s difficult to identify your unproductive workers. A GPS fleet tracking solution makes it easier than ever to increase productivity by tracking your vehicles and their status while measuring the performance and behavior of your drivers. But before we take a look at fleet tracking technology, let s first examine some of the productivity challenges companies face with their business and fleet operations. What s Affecting Your Business s Productivity? With the current economy and employment rate, many businesses are trying to do more with less. Businesses affected by the economy have to reduce their workforce until business picks up, making it difficult to compete against businesses with more resources. And businesses with fewer workers mean less spending, so it s important that a business workforce is working at its highest potential. A recent NBC News article entitled, Weak Jobs Growth Beyond Government s Control, states, The economy added just 96,000 new jobs in August, well below the roughly 130,000 economists had been expecting. Gains in the prior two months were revised down by a combined 41,000. Manufacturers cut 15,000 jobs last month, while another 7,000 government jobs were lost. Temporary employment fell by almost 5,000 workers. That being said, consumer spending has significantly decreased, impacting businesses both large and small. And businesses with fewer workers mean less spending, so it s important that a business workforce is working at its highest potential. These are just some of the market pressures driving service companies to look at GPS fleet tracking solutions. But, before we look at the benefits of a GPS fleet management solution, let s look at some of the challenges you face more closely. The Productivity Dilemma Between an uncertain economy and a definite labor shortage, business still continues and you have a fleet to manage. When dealing with a limited workforce, it s crucial that your employees are putting in the hours and working at their greatest potential. But how do you know? Let s take a look at employee behavior. With your crew spread out in different directions, making sure they re where they are supposed to be can be tough. And with little to no supervision, how do you know they aren t taking a long lunch break instead of working hard for your business? And how do you make sure your employees aren t using their service vehicles after business hours? Unauthorized vehicle use not only increases fuel consumption it impacts service and maintenance costs and adds insurance risk, all of which can affect productivity.

3 Looking to complete more jobs in a day? If you are still going through the time-consuming process of manually creating your employees daily itineraries you re wasting time and money. While every business owner has to deal with payroll expenses to keep their doors open, there are some things a business owner may overlook: Time spent on a job site or at a customer location can often become a game of he said/she said with no fool-proof way to validate the time your employees spent on the job. Business owners and managers also face the challenge of inefficient routes. Looking to complete more jobs in a day? If you are still going through the time-consuming process of manually creating your employees daily itineraries you re wasting time and money. Additionally, your drivers are bound to get lost, show up late or worse miss their appointments, resulting in lost revenue. You can t track the routes they take, so you don t know if they are following your planned route or even the most efficient one. And lastly, as a service business, it s your goal to provide your customers with quality service. In a competitive marketplace, businesses are searching for ways to win new bids and customers. From on-time arrivals to friendly service, if you don t have the tools to provide the highest levels of customer service, you aren t going to be able to stand out. Fleet management technology allows you to properly manage your fleet operations so that you can achieve measurable results Solving the Productivity Dilemma with Fleet Tracking A GPS fleet tracking solution can help you address the productivity issues mentioned above that interfere with the success of your business. Fleet management technology allows you to properly manage your fleet operations so that you can achieve measurable results. With access to fleet data 24/7, you can identify areas in your operations, like productivity, that need improvement. When it comes to your employees, you trust that they are doing their job during business hours. With GPS fleet tracking and a detailed activity report, you can monitor your employees productivity to make sure that they are arriving on time and that all jobs are completed each day. Are your employees using their vehicles after-hours? By utilizing alerts, the system can let you know when a vehicle leaves or enters a designated area or moves outside of set business hours using or text messages. That s not all. When it comes to your labor costs, you can automate your time-consuming manual processes, enabling you to efficiently manage your business operations. Instead of using paper timecards, you can use a simple start/stop report as a virtual timecard to validate the hours your employees have worked for the day or week. Striving to meet and even exceed your customers expectations will help you maintain and win new business. Another key benefit for businesses using a fleet management solution is the ability to create accurate routes. With routing technology, you can plan the shortest route so that your drivers spend less time on the road and more time servicing your customers. Being able to complete more jobs in a day will increase your service revenue and driver productivity, while also decreasing your fuel costs. All of these benefits add up to the most important element of your business your customers. By responding quickly to service calls, providing accurate ETAs or dispatching the closest vehicle to an emergency, you increase your customer service levels. Striving to meet and even exceed your customers expectations will help you maintain and win new business.

4 Your Productivity Solution: The NexTraq Fleet Tracking Platform Providing the highest value GPS fleet tracking solution, the NexTraq Fleet Tracking platform and its applications Fleet Dispatch, Fleet Metrics and Fleet Mobile deliver real-time data that s essential for fleet optimization. The NexTraq platform offers quality solutions, proven to reduce costs, including fuel, maintenance, worker productivity and insurance while increasing service revenue and business growth. With reporting and alerts functionality, you have the ability to measure your fleet operations to see where you are doing well and what can be improved. Use this actionable data to improve your fleet operations in any area, whether it s an Idle Alert to reduce wasted fuel, a Start/Stop Report to validate payroll hours or an After Hours Alert to reduce unauthorized vehicle use. Once you know how your fleet is performing, you can start managing and setting goals to improve it. Key features like routing and dispatch, help you gain a clear understanding of where your fleet is and where it is going. With ClearPath routing technology, you can provide your drivers with the shortest routes possible. It s simple. Our easy-to-use feature takes your driver s locations and stops for each day and organizes them to create the shortest and most direct route. Use the Fleet Dispatch application to provide better communication between your dispatchers and drivers in the field. Additionally, you can provide your drivers with turn-by-turn, voiceguided directions to guarantee an accurate arrival time. Improving your business quality of service will increase your bottom line performance and profitability. With the NexTraq Fleet Tracking platform, we have streamlined our dispatching and routing processes, increasing our fleet s productivity by 50 percent. Eric Witteborg, Operations Manager of America s Moving Services It Worked for Them. It Can Work for You. We have increased service revenue by 9% since using NexTraq GPS technology. Additionally, payroll expenses have decreased 12% with accurate labor costs. Frank Steinocher, CIO of Shumate Mechanical Because the drivers know their behavior and workday profiles are monitored, we have increased overall fleet productivity by 35% while reducing fuel costs by 20%. Paul Giglio, President and Owner of Pipe Works Services With the NexTraq Fleet Tracking platform, we have streamlined our dispatching and routing processes, increasing our fleet s productivity by 50 percent. Eric Witteborg, Operations Manager of America s Moving Services For more information, please visit our website at or call us at NexTraq elivers Real Results. Rapid ROI.

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