Enterprise Federation through Web Services based Contracts Architecture

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1 Enterprise Federation through Web Services based Contracts Architecture S. Kulkarni, Z. Milosevic, {sachink, 2002 DSTC Pty Ltd

2 Overview Contracts in e-commerce Support for automated contract management Business Contracts Architectures (BCA) BCA Web services model Web services issues 2 Future work

3 Contracts in e-commerce 3 Pervasive in any X2Y relationship (X, Y: legal entities) - most prominently B2B and B2C in any vertical domain: finance, sales, government Increasingly involving more than two parties enabling forming strategic alliances Tendency for highly sophisticated terms conditional agreements, rebates, incentives, compliance levels Need to be integrated with enterprise back-end systems collect various data from within or outside the enterprise monitor actions and events from trading partner organisations e.g. procurement systems, supply-chain systems Manual management is becoming implausible and very costly need for automated contract management systems

4 Business Contracts Architecture (BCA) 4 Electronic representation of contract documents standard contract forms (templates) and agreed contracts Automation of typical contract management activities drafting, negotiation, monitoring, enforcement Extensible and tailorable architecture for variety of contract types (simple to complex, small to large), contractual environments and management needs enabling B2B integration aimed to be standards compliant (e.g. ebxml, RosettaNet ) Flexible integration with organisations IT systems (in-house or ERP systems) other e-commerce applications (trading hubs, supply chains ) Technology-neutral J2EE,.NET, Web Services

5 Contract Drafting 5 This contract is between and Standard contract form effective as of basis for signed contract instances structural and behavioural semantics The contract can be terminated if. Contract clause Buyer is obliged to within a collection of terms and conditions what trading partners are obliged, prohibited, permitted to do in BCA system clause contains text and value-slots terms and conditions can be represented as executable policies value slots and executable policies - automation and B2B integration digital signatures section for signing of contract instances Contract forms editor Word-processor-like editor tailored for contract forms drafting including drafting of, and/or composing from, clauses and value-slots

6 Contract Repository and Notary 6 Contract Repository database of commonly used building blocks for construction of contract forms standard contract forms standard contract clauses standard value-slots standard can either be industry consortium recommendations, or frequently used templates options for Contract Repository provisioning owned by one or both trading partners third-party offering Notary database with contract instances successfully negotiated and signed by trading partners govern actual business transactions different options for completion of value-slots sign-only (as in credit-card agreements) negotiable (as in most buy/sell transactions) can be used as an input to the monitoring of parties obligations implementation options a certified service provider (most likely) one of the parties to the contract

7 Contract Monitoring 7 Aim assist with contract compliance to the agreed contract performed by Contract Monitor role Approach monitors contract-significant events e.g. money withdrawal event on occurrence of these events, evaluate related policies e.g. policy about maximum allowed withdrawal amount policy evaluators can be custom-made plug-ins policy language for defining business rules to this end it typically compares information carried by this event (e.g. withdrawal amount) agreed contract values stored in Notary (e.g. maximum amount)

8 Contract Enforcer and Notifier 8 Contract Enforcer acts in response to events sent by the monitor execute actions that may be needed to deal with contract non-compliance e.g. revoking digital certificates in most cases a human intervention but in certain cases may be automated Contract Notifier acts in response to the events sent by the monitor sends notifications to relevant parties kinds of notifications time-based events e.g. approaching of contract renewal date contract non-compliance events e.g. withdrawal of more money than agreed

9 Business Contracts Architecture Notary Contract Forms Editor Contract Monitor Agreed Contracts HTTP HTML Form XSLT Contract Repository Contract Policies Enforcer/Notifier Contract Values Contract Form Contract Clauses Trading Partner A Local Repository Negotiation Digital Signing Trading Partner B Local Repository 9 Business Transactions

10 Technology Overview Functional Components Contract Repository Notary Monitor Enforcer Notifier.NET Websphere Sun ONE Infrastructure Components Value Manager Event Distributor State Manager Event Manager J2EE/CORBA BizTalk/.NET Events Data Requests Intermediary Misc Data Formats Normalised XML format Contract Environment , SOAP, etc SAP PeopleSoft Oracle 10

11 Financial services and BCA Web based transactions Product offerings Tracking and CRM Usually based on standards clearing association rules apply to all financial institutions E.g. Australian Payment Clearing Association Complex transaction system One contract causes transaction between multiple parties Loan, fund management etc Volume of data Management issues Obligation tracking problems 11

12 Customer Standard Reporting Digital Signature DDR Scenario Request Agreement Send Agreement Form(s) Send Completed Agreement Send Approval/Acknowledgement Notary Signed Contracts Repository Contract Template Editor Contract Monitor Create DDR Agreements DB User DDR Details Standard Reporting 12 Customer s Bank DDR Request DDR Funds Transfer Repeat as Required DB User s Bank

13 B2Bi with BizTalk Server Technologies BCA Monitor Distributor Notifier Notary Event Handler Orchestration Messaging Policy Evaluator Dynamic routing SQL-XML/ XML extender Notary SQL/DB2 Receive Function Editor Mapper AIC AIC Pary A : ERP BizTalk BizTalk Adaptor for SAP SAP Distribution list Party B: 13 SAP BizTalk Server Orchestration Messaging Intermediary Http, SMTP, FTP Interfaces to LOB applications

14 BCA and MDA Business Message Definition Event Definition State Definition Policy Definition Etc, etc written in written in written in written in Business Messages Language Event Language State Language Policy Language executes executes executes executes 14 Intermediary Event Manager State Manager Monitor

15 Web services and BCA Implementation Stack 15 Ideal for third party offerings deployment discovery binding Ease of Integration technology neutral service specification : WSDL proxy generation support for WSDL Emerging support for process level integration WSFL XLANG Based on Standards SOAP, XML BCA Implementation Service Interfaces Core Implementation Integration Technologies Enterprise Systems Contract Environment Tools/Specs

16 BCA Web Services Model Contract Initiation BCA Web Services Contract Template Repository BCA Web service Search, Store, Get Contract Templates, Clauses Creates Contacts Lawyers/ Legal departments Negotiate Contract Negotiate Store Notary BCA Web service Trading Partner A Get Policies Intercept Transactions Intermediary BCA Web service Intercept Get Event Data Trading Partner B Event Notification Monitor BCA Web service 16 Notification Results Notifier BCA Web service Notification Contract Execution

17 Design Considerations Role based architecture user profile usage analysis security Users Usage Security CTRepository Lawyers community High Low Notary Specific Monitor Component Low high 17 Business logic Monitor Component : design of complex infrastructural components Notifier: forwarding mechanisms. ISVs like ZixMail.net

18 Development : BCA Contract Template Repository Ictrepository Development Deployment «implementation class» ContractRepository #_StoredContractTemplates : object(idl) #_StoredClauses : object(idl) #_StoredValueSlots : object(idl) +SearchCtrForContractTemplate() : string(idl) +SearchCtrForClause() : string(idl) +SearchCtrForValueSlot() : string(idl) +getcontracttemplate() +getcontractclause() +getcontractvalueslot() +StoreContractTemplate() +StoreClause() +StoreValueSlot() Sample CLASS Java Implementation Webservices Development Platform Using IBM WSTK Websphere technologies Find WSDL Description UDDI Entry OfficeXP Bind 18 SOAP Proxy BCA Contract Template Repository webservice utilisation Contract Template Editor UI Calling service. ( fortemplate,clauses,value-slots)

19 Web Services Issues: WSDL and UDDI WSDL Interface definition Vs. business service definition Service level Agreements reliability descriptors Business constraints Interoperability UDDI Security / Access Control once published can be accessed by anyone Subscription of multiple service business aspects dependencies WSDL in UDDI 19

20 Web Services Issues: SOAP and services composition SOAP Intermediary Web services composition 20 intercepts the request from the Service Client and provides added functionality while forwarding. could also be added in reverse path Useful for non-functional services Implementations Apache AXIS project Microsoft WS-Routing specification Composing services exposing operations linking services Chain of services UDDI/WSDL issues transaction Control, Performance etc management, accounting etc Standards and Tools support WSFL (web Services PMT) XLANG (future releases of BizTalk?)

21 BCA and Intermediaries SOAP Intermediary SOAP Intermediary HTTP/SOAP Request BCA Event Receiver BCA Evaluator HTTP/SOAP Request Web Service Client TP A Web Service Provider TP B Response SOAP Intermediary Response BCA Notary 21

22 BCA Services Composition Event Generator process flow Event Distributor process flow Internal Work Flow Monitor Core process flow 22

23 Future work 23 Contract drafting transformation of clauses into executable rules contract specifications and ebxml Contract monitoring policy evaluation framework security and distributed transaction management Prototyping ERP Integration SAP Research labs Brisbane web services services compositions WSFL, XLANG deployment as intermediary service WSTK (IBM), WS-Routing (MS)

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