Uw partner in system management oplossingen

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1 Uw partner in system management oplossingen

2 User Centric IT Bring your Own - Corporate Owned

3 Onderzoek Forrester Welke applicatie gebruik je het meest op mobiele devices? 76% SMS 67% IM / Chat 48% Social networks Word processing 41% 39% Line of biz apps 29% Source: Forrsights Workforce Employee Survey 2015

4

5 Native Mail Client

6 Corporate Content beschermd niet opgeslagen op device Private Content is niet beschermd door LetMobile Unified View

7 LetMobile server ziet dat de user geen actieve sessie heeft er wordt om authenticatie gevraagd Corporate Content is Locked

8 Password policy is aanpasbaar, ook biometrics wordt ondersteund Redirected naar de LetMobile app voor authenticatie 8

9 Zonder LetMobile

10 Met LetMobile Credentials worden niet op het device opgeslagen Data Loss Protection regels worden real-time toegepast Access Control policies worden real time toegepast LetMobile Gateway Public of private cloud Corporate Data Center

11 De wordt gestreamed naar het device door de LetMobile Gateway. Er wordt op het device niets opgeslagen. Terug naar de native app Lees de

12 Login is maar 1 keer nodig waarna s gewoon gelezen kunnen worden voor de duur van de sessie zoals afgesproken met de Security Officer. Deze sessie kan een andere duur hebben op verschillende locaties.

13 Data Loss Protection Policies: Inhoud Context Geo location

14 User Centric IT Bring your Own - Corporate Owned

15 Shadow IT

16 Reputatie IT afdeling

17 Gebruikers proberen IT te omzeilen

18 Nieuwe balans IT User

19 Maak kennis met Rachel

20

21 Point Solutions naar Unified Device Management

22

23 Welcome to the Axle-IT Conference videoboodschap van LANDESK CEO Steve Daly

24 LANDESK Service Desk Update Andrew Brickell Regional Manager, Northern Europe 15 th Oct 2015 LANDESK SOFTWARE CONFIDENTIAL

25 PE PLE NOT PLATFORMS L a r g e s t i n d e p e n d e n t s o f t w a r e c o m p a n y w i t h p l a t f o r m - n e u t r a l s o l u t i o n f o r s e r v i n g u s e r s. LANDESK SOFTWARE CONFIDENTIAL

26 S u r r o u n d i n SIMPLICITY MAKE IT SO AUTOMATIC u s e r s c a n d o a l m o s t a n y t h i n g t h e y n e e d WITHOUT HAVING TO ASK LANDESK SOFTWARE CONFIDENTIAL

27 D e l i g h t i n EFFICIENCY MAKE IT SO EFFECTIVE i t c a n a n t i c i p a t e u s e r n e e d s a n d p r o b l e m s W H I L E E A R N I N G I T S O W N R E T U R N LANDESK SOFTWARE CONFIDENTIAL

28 P r o t e c t i n SILENCE MAKE IT SO SECURE i t b e c o m e s t r a n s p a r e n t t o y o u r u s e r s w h i l e p r o t e c t i n g y o u r b u s i n e s s. LANDESK SOFTWARE CONFIDENTIAL

29 USER-Centered IT U n i f i e d E n d p o i n t M a n a g e m e n t I T S e r v i c e M a n a g e m e n t U S E R - C E N T E R E D I T A s s e t M a n a g e m e n t S e c u r e C o n f i g u r a t i o n M a n a g e m e n t LANDESK SOFTWARE CONFIDENTIAL

30 LANDESK Service Desk Update LANDESK SOFTWARE CONFIDENTIAL

31 Easy to adapt code free configuration and easy administration Gain all the ITSM functionality you need, cloud or on premise problem, change and release management, configuration management, incident management, issue tracking and more. Used by customers, 25+ countries. Across 20+ industries; government and private sector Maintain an enterprise-class service management with a solution that s easy to use and own. Process to the core. Build and modify processes that match the business. PinkVERIFY 2011 in all 15 assessed disciplines. Extensive Integration and automation. LANDESK SOFTWARE CONFIDENTIAL

32 LANDESK Service Desk 2015 Product Strategy LANDESK SOFTWARE CONFIDENTIAL

33 Customer Focus User Productivity User Experience LANDESK Service Desk (Oct 6) Minor Release & Content Pack Enhanced Workspace for the End User Service Catalog Featured Services Service Catalog Expanded View Service Catalog Hierachy Images Form Field Capabilities NEW Design Management Multi-lingual Enhancements Shibbloeth Integration for Workspaces NEW Croatian Language Sustainment NEW Content Pack Service Enhancement Management LANDESK SOFTWARE CONFIDENTIAL

34 Content Pack Example SnapIT Empowers users to help themselves Triggers process Capture image and receive information See Error Capture Image Advice and Information Automate Fix LANDESK SOFTWARE CONFIDENTIAL

35 LANDESK SOFTWARE CONFIDENTIAL

36 W o r k s p a c e s f o r t h e e n t i r e c o m p a n y 5 I T A d m i n s F u l l - f e a t u r e d a d m i n i s t r a t o r c o n s o l e 100 I T A n a l y s t s R o l e - d r i v e n w o r k s p a c e 10,000 E n d - U s e r s W o r k s p a c e t o d e l i v e r s e r v i c e s LANDESK SOFTWARE CONFIDENTIAL

37 A w o r k s p a c e f o r e a c h role End User IT Executive IT Analyst Security Admin Asset Manager LANDESK Workspaces is the most intuitive experience IT has ever provided to empower people and increase productivity. LANDESK SOFTWARE CONFIDENTIAL

38 U N I F I E D SOLUTIONS I n c i d e n t. R e q u e s t K n o w l e d g e C h a n g e C M D B A S S E T. S E C U R I T Y. E N D U S E R. A N A L Y S T. I T S M. D I S P L A Y F R A M E W O R K W o r k f l o w & P r o c e s s D A T A V I S U A L I Z A T I O N C o m m o n C o n t r o l s U S E R M A N A G E M E N T A u t h e n t i c a t i o n LANDESK SOFTWARE CONFIDENTIAL

39 Workspace Roadmap End User IT Analyst (SD) IT Analyst UEM(LD) Asset Manager Security Manager Q Q Q Q Q LANDESK SOFTWARE CONFIDENTIAL

40 Responsive Cross-Platform Modern, API-Driven, Roles-Based, Browser or Native Apps LANDESK SOFTWARE CONFIDENTIAL 44

41 LANDESK SOFTWARE CONFIDENTIAL 45

42 LANDESK SOFTWARE CONFIDENTIAL 46

43 IT Analyst Workspace LANDESK SOFTWARE CONFIDENTIAL

44 LANDESK SOFTWARE CONFIDENTIAL 48

45 NOTE: If you need a footnote, put it here, if not, delete this. 49 LANDESK SOFTWARE CONFIDENTIAL

46 NOTE: If you need a footnote, put it here, if not, delete this. 50 LANDESK SOFTWARE CONFIDENTIAL

47 Asset Management Workspace Software Licensing LANDESK SOFTWARE CONFIDENTIAL

48 Security Workspace 52 LANDESK SOFTWARE CONFIDENTIAL

49 LANDESK SOFTWARE CONFIDENTIAL Summary

50 LANDESK SOFTWARE CONFIDENTIAL

51 Reasons to Choose LANDESK Service Desk User Centered IT improves end user service Easy to adapt code free configuration and easy administration Process to the core build and modify processes to match the business Extensive integration and automation connect people to technology and orchestrate Transform Service Management to both maintain and innovate LANDESK SOFTWARE CONFIDENTIAL

52 Customers say. The defined workflow in LANDESK Service Desk in conjunction with LANDESK Management Suite allows us to provide a consistent, high level of service to all users around the world. In addition, each of our nine companies has slightly different support needs, and we can customize the solution to address these particular needs. Robb Harper, Oil States Self-service has replaced logging completely. As a result, the number of unstructured or incomplete requests has gone down dramatically and overall IT requests have dropped by calls per week. On average, 40% of all requests 1,500 calls a week are now handled via the DIY website. ICT Services, London Borough of Lambeth (UK) With the help of LANDESK, we now deliver faster, more efficient informatics services to 12,500 users based at 400 sites, logging nearly 6,000 incidents per month and sometimes handling as many as 10,000 phones calls in the same period, Will Legge, Service Delivery Manager, Leicestershire Health IS LANDESK SOFTWARE CONFIDENTIAL

53 LANDESK 10 Demo van de aankomende versie Meer info over LANDESK 10? Of 1 van de andere producten? Mail ons! info@axle-it.nl LANDESK SOFTWARE CONFIDENTIAL

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