How To Get A Good Deal On Protection 1

Transcription

1 HOME SECURITY & AUTOMATION

2 Your company has reinforced the reasons I fired the other guys and went with Protection 1. Your people could give seminars to American businesses on customer service! Vince C. I just want to let you know that you saved my life. Thank you! Blake & Kim Your technician was prompt, friendly and polite. Thank you for the service. Melissa G.

3 THE PROTECTION 1 PLEDGE At Protection 1 our employees and their motivation set us apart. We relentlessly focus on the customer experience delivering what the customer wants, when they want it keeping our promises and compensating our employees on customer satisfaction. Because our employees know they make a difference every day, you receive their best. And while we deliver innovation to make life better, we never lose sight of the fact that we are in the life safety business. We take our commitments seriously. The combination of advanced technology, high quality service and the passion of our employees make Protection 1 a better choice for you. Timothy J. Whall Chief Executive Officer

4 5.5 POINT HOME SECURITY SYSTEM Each security system comes equipped with 5.5 customizable points. Your Security Consultant will help you select the equipment that will best secure your family and home. 5.5 Point System...$582 Installation...$199 Activation... $99 Total MSRP Value... $880 = 5.5 pts Touch Screen Control Panel Included Alarm.com App Included Yard Sign and Window Decals Included Image Motion Detector 2.5 Points Three Door/Window Sensors 3 Points (1 Point Each) POPULAR ADDITIONAL EQUIPMENT OPTIONS Wireless Secondary Keypad 1.5 Points Motion Sensor 2 Points Glass Break Detector 2 Points Smoke/Heat Detector 2 Points Keychain Remote 1 Point Remote Emergency Button 1 Point

5 STAY CONNECTED AND IN CONTROL Enjoy remote access to your home security system from your computer or smartphone anytime, anywhere. It s a great way to live your busy lifestyle while staying connected to your home. FEATURES INTRUSION Smash Proof Keypads Wireless Two-Way Voice Cellular Backup ENVIRONMENTAL Detect Flooding and Extreme Temperatures Detect Smoke and Carbon Monoxide Severe Weather and Tornado Alerts HOME AUTOMATION Arm/Disarm System Lock/Unlock Doors Control Lighting and Thermostat Program Smart Events VIDEO See Live Security Video Receive Text and Video Notifications

6 YOU CAN TRUST US We protect nearly 2 million customers including many neighborhood brands you know. All company names, brand names, trademarks and logos are the property of their respective owners.

7 WE ARE IN YOUR NEIGHBORHOOD! With over 70 offices, we re local to most towns and are able to provide same-day service to your home. 25 Year in Business A+ BBB Rating Same-Day Service 4,000 Employees Certified Technicians

8 NATIONWIDE COVERAGE Reliable 24/7 Security Monitoring Centers Seattle Portland Billings Minot Portland Minneapolis Gaylord Albany Manchester Buffalo Boston Rexburg Detroit Milwaukee New Jersey Connecticut Salt Lake City Cleveland Long Island Sacramento Philadelphia Chicago Pittsburgh Manasquan Pleasanton Omaha Columbus San Jose Orem Denver Newark Kansas City Indianapolis Baltimore Washington D.C. Visalia Topeka St. Louis Cincinnati Richmond Lawrence Las Vegas Louisville Virginia Beach Wichita DISASTER Winston SalemGreensboro RECOVERY CENTER Nashville Knoxville Raleigh Los Angeles Riverside Albuquerque Orange County Oklahoma City Memphis Charlotte Cypress Phoenix San Diego Atlanta Greenville Wilmington Lubbock Birmingham Tucson Las Cruces Dallas NATIONAL Savannah ACCOUNT Fort Worth Montgomery CENTER El Paso Jacksonville Gulfport Pensacola Austin San Antonio Houston Longwood CORPORATE HEADQUARTERS New Orleans Tampa Orlando FIELD OFFICES West Palm Beach GROWTH MARKETS McAllen MONITORING CENTERS Miami 5 Redundant Monitoring Centers Monitoring is where the rubber hits the road and that is why we monitor our own customers! We call our centers redundant because they back each other up in the case of an emergency. If a hurricane or tornado hits one region of the country, we have four other centers strategically located that will seamlessly continue to monitor your system to ensure you are protected. 70+ Offices & More Than 4,000 Employees

9 A BETTER CHOICE FOR YOU Homeowners Insurance Savings Many homeowners insurance companies provide up to 20% premium discounts for homes with monitored systems. Be sure to check with your agent! $1000 Deductible Protection In the event that you do have a break in, Protection 1 will pay up to $1000 of your homeowners insurance deductible Talk to a Live Person You will be able to talk to a LIVE customer service representative, 24 hours a day, seven days a week within 1 or 2 rings! All call centers are based in the United States. Professional Same-Day Service Our security technicians are licensed professionals who treat your home with respect and will service your home within 24 hours. Customer Move Program Moving to a new home? Good news! We ll move with you. We have a special offer just for you. We ll install a 6 point security system with no up-front cost in your new home and give you 25% off additional equipment. Secure Your Savings Up to $10 OFF monitoring every month! Our loyalty program actually LOWERS your monthly fee when you renew at the end of your initial agreement. Protecting Military Families We offer $5 off on your monthly monitoring service. If you are required to relocate due to active duty, we will forgive the remainder of your existing contract. Lifetime Maintenance Program Your Protection 1 alarm system is covered by our Lifetime Maintenance Plan for the duration of your alarm monitoring agreement. OFFER RESTRICTIONS. Homeowners Insurance Savings: Protection 1 is not responsible for and does not guarantee any insurance discounts or reductions. $1000 Deductible Protection: Requires that your system was armed and we receive signals at the time of the alarm. Customer Move Program: Should you move to a new location within 12 months of the start of this Agreement you will be charged $99.00 for the installation of a new 6 point alarm system at your new location and this Agreement will continue to term. After 12 months from the start of this Agreement the installation fee will be waived for a new 6 point alarm system if you move; however, you will be obligated to sign a new agreement with the same terms. Approval of a move is subject to confirmation of service availability at the new location. Secure Your Savings: Reduction amount is based on your initial term length and is reduced as follows: 48 Month Agreement $7 monthly reduction, 58 Month Agreement $10 monthly reduction. For California agreements that are 42 months in length, monthly reduction is $5 with 24 month renewal. This offer is subject to the following conditions: you must have fulfilled your initial term and have satisfactory account history; this discount cannot be combined with other discounts, including our Military Discount; renewal must be on ACH payment; and you must sign a new 36 month renewal residential monitoring contract. This program may be modified or discontinued upon 30 days prior notice to you. Military Family Discount: With proper ID and verification on, veteran or active duty service members can receive up to a $5 discount. This discount can not be combined with any other offers, including the Secure Your Savings program. In addition, if deployed for active duty and can no longer use the system, you will not be charged the balance of cancellation in event of cancellation. Lifetime Maintenance Program: Within the first 90 days after installation, we will repair or replace any defective part. After 90 days, a $25 trip charge will be charged for each Repair Service. See details online.

10 My Account Info Keep this information in a safe place. Account # Alarm Code Verbal Code Web & Mobile Access Info Go to AlwaysP1.com on your computer. Your technician should help you login the first time, where you will create a username and password. Be sure to write it here for future reference. Username Password CUSTOMER CARE Questions? Call us anytime. We re here to help

11 My Representative Want to refer a friend or have a question? Call or your representative today. Name Phone

12 A BETTER CHOICE FOR YOU CUSTOMER CARE Questions? Call us anytime. We re here to help #1 Rated Security 2012 Dealer of the Year SDM Magazine A+ BBB Rating 95.6% Customer Satisfaction Call Center Excellence Awards 2013 Winner, Greatest Job Creating a Culture that Inspires World-Class Excellence 2014 Protection One Alarm Monitoring, Inc. All rights reserved. Protection 1 is not responsible for and does not guarantee any insurance discounts or reductions. Deductible Protection is not a form of insurance, and no Protection 1 employee or representative is authorized to offer or recommend insurance to you. Service approval ratings were taken from over 43,000 outbound calls by Protection 1 in According to study results from About.com article, Energy Conservation With Home Automation Dimmers And Thermostats. Licensing Information. AL: Electronic Security Board of Licensure, 7956 Vaughn Road, Suite 392, Montgomery, AL 36116, Telephone AL: 643, 533, 744, 1018, A-0488; AR: Arkansas Board of Private Investigators and Private Security 1 State Police Plaza Drive, Little Rock, AR 72209, ; #E97-122; AZ: ROC190246; CA: Alarm company operators are licensed and regulated by the Bureau of Security and Investigative Services, Department of Consumer Affairs, Sacramento, California CONTRACTORS ARE REQUIRED BY LAW TO BE LICENSED AND REGULATED BY THE CONTRACTORS STATE LICENSE BOARD WHICH HAS JURISDICTION TO INVESTIGATE COMPLAINTS AGAINST CONTRACTORS IF A COMPLAINT REGARDING A PATENT ACT OR OMISSION IS FILED WITHIN FOUR YEARS OF THE DATE OF THE ALLEGED VIOLATION. ANY QUESTIONS CONCERNING A CONTRACTOR MAY BE REFERRED TO THE REGISTAR, CONTACTORS STATE LICENSE BOARD, P.O. BOX , SACRAMENTO, CALIFORNIA 95826, CA #ACO-3717, #626615; CT: #185782; DE: # #97-54, CSRSL-0029; FL: EF ; GA: LVA205766; IA: AC-0082, AI-0310; ID: SC-21391; IL: # , # , # , # ; KY: 161; LA: F713; MD: # , # ; MA: #7066C; MI: # , #A-0378, # ; MN: #TS00502; MS: # , ; MT: #162; NV: # A, #F189; NM: #58345, ; NJ: , BF ; NY: Licensed by the NYS Department of State. NY # ; NC: #1285-CSA, SP-LV, BPN P6; OH: # ; # , , ; OK: #621; OR: #CCB116325, #34-428CLE; PA: #PA003926; RI: #9775; SC: #BAC 5097, #FAC 3162; TN: #638, 641, 642, 697; TX: Complaints can be filed in Texas with the Texas Commission on Private Security, 5805 Lamar Blvd., Austin, Texas TX #ACR-1637, # B-08690; UT: # ; VA: # , # A; WA: PROTEO022K2, PROTEOA033BP, ; WI: ; WY: TLV-A-17 Up to 20% OFF Homeowners Insurance $1,000 Deductible Protection Same-Day Service Protecting Military Families at 10% Off Save up to 30% OFF Energy Bills