Business Continuity Management. February 2013

Size: px
Start display at page:

Download "Business Continuity Management. February 2013"

Transcription

1 Business Continuity Management February 2013

2 INDEX Strategic Vision SGCN Policy Vision Progress Objectives Main definitions Corporate Governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 Program Fulfillment of tests and exercises Training program 2

3 Business Continuity Management. Continuity view Vision The Operational Continuity is a Strategic axis for the development of the Company. DCV s goal is to be the last component of the financial system to stop operating and the first to recover, regardless of the event or calamity. To protect the life and physical integrity of the Company s employees and of the people who are in our premises at the moment of an occurrence of an incident. Operational Risk Management Business Continuity Management System SGCN BCP Probability DRP- CMP Normal impact feasible risks High impact unlikely risks Impact 3

4 Business Continuity Management. DCV and GCN progress DCV Progress GCN Progress Foundation of DCV Registros Dematerialization DVP, FLI Operations Custody and Registry of IRF Transactions Foundation of DCV Custody and Registration of IRV Transactions Custody and Registry of IIF Transactions Contingency procedures tests Start of efforts toward operational continuity Contingency plan for all resources and critical services Y2K Plan Business Continuity Plan (BCP) New methodology. The merger is created. BCP Updating and Maintenance BS Standard is issued Intraday Clearing House Reformulation toward a SGCN Production Sites are moved to TIER III. Distribution of offices in two buildings. Incorporation of DRP+CMP Site in USA Work Plan according to BS25999 Standard ACSDA Leadership Forum (ALF) SADE Web Agreement with DTCC Euroclear Forward Mila Electronic Position Certificate 4

5 INDEX Strategic vision SGCN Policy Vision Progress Objectives Main definitions Corporate Governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, Containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 Program Fulfillment of tests and exercises Training Program 5

6 Business Continuity Management. SGCN policy Objectives To structure a formal work frame in order to secure the availability of critical processes and the compliance with the governmental and contractual regulations that govern the services provided by DCV. To provide guidelines regarding the principal roles and responsibilities of the business continuity management. To provide the necessary tools for the application of the business continuity program and management, in order to ensure the recovery of DCV critical services, safeguarding the protection and security of the people, assets and critical processes of the business. 6

7 Business Continuity Management. SGCN policy Main definitions DCV shall safeguard the security and integrity of all the people who are in DCV premises, as well as those employees who, being outside the company premises, are providing services thereto. The business continuity management must be aligned with the guidelines and requirements central to the fulfillment of the governing law, and according to the BS standard. Continuity issues shall be disclosed and incorporated within DCV culture with the purpose of keeping the personnel informed and trained. An Annual Business Continuity Program shall be set, which establishes planning activities, implementation, revision and updating of the business impact analysis, plans and procedures, tests execution and other related issues. 7

8 INDEX Strategic vision SGCN policy Vision Progress Objectives Main definitions Corporate Governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, Containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 program Fulfillment of tests and exercises Training program 8

9 Business Continuity Management. Corporate governance Board Risk Committee IT Committee Audit and Risk Committee Information Security Operational Risk Business Continuity Organizational and Functional Structure Operational Continuity Plan Disaster Recovery and Crisis Management Processes Owners Emergency Committees Spokesman Crisis Management Committee (CMC) Installations Recovery Committee (IRC) Personnel Support Committee (PSC) TICs Recovery Committee (TRC) Standard Communications Committee (SCC) 9

10 INDEX Strategic vision SGCN policy Vision Progress Objectives Main definitions Corporate governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 program Fulfillment of the tests and exercises Training program 10

11 Business Continuity Management. Business Impact Analysis (BIA) BIA Summary Identification of critical processes of the business. (Priority, objective times, frequencies, components dependence). Identification of Components (Critical Nature, Classification: Premises, Human Resources, IT) Proceso Trans ferencia Trans ferencia Subproceso Transferencias ente Depositante RTO (horas) Identification of scenarios that have an impact on the business, such as a threat to collaborators integrity, to the continuity of critical processes and regulatory compliance. Nivel de criticidad de componentes Process Sub-Process Imagen Financiero Normativo Impacto Inherente Registro Central de Emisiones Inscripción y Registro Valores 3,2 3,2 3,2 alto Administración de RRHH Desvinculación 2,4 2,4 2,4 moderado Control de Ingresos y pagos Cobro y Administración BIA de Ingresos 2,8 2,8 2,8 alto Custodia Depósito desmaterial con archivos extremo Conciliación y Rendición a Emisores Rendición de Dividendo 3,2 3,2 3,2 alto Activities According to Time Traspaso entre Cuentas de depositante Tesorería Internacional Compra 2 Mirna Fernández Identification of Threats. (Classification: natural, Human Resources, ICTs, etc) Dueño del Subproceso 0-15 minutos minutos minutos minutos minutos 2-4 horas 2 Mirna Fernández Medi o Alto Muy Al to 2 Mirna Fernández Custodia Colocación de CFM 2 al 8 2 Mirna Fernández Medi o Frente a cualquier incidente o contingencia la acción a seguir es notificar a la MAU Insignificante Frente a cualquier incidente o contingencia la acción a seguir es notificar a la MAU La MAU reporta el evento de interrupción al gestor de incidentes, quien valida y evalúa si corresponde a un IOC interesadas y activa el Plan de Acción respectivo. La MAU reporta el evento de interrupción al gestor de incidentes, quien valida y evalúa si corresponde a un IOC interesadas y activa el Plan de Acción respectivo. Insignificante Medi o Alto Frente a cualquier incidente o contingencia la acción a seguir es notificar a la MAU Alto Alto Muy Alto Muy Alto Muy Alto La MAU reporta el evento de interrupción al gestor de incidentes, quien valida y evalúa s al CMC y otras partes interesadas y activa el Plan de Acció 11

12 Strategic vision Vision Progress SGCN policy Objectives Main definitions Corporate Governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 program Fulfillfment of the tests and exercises Training Program 12

13 Business Continuity Management. Strategies Containment Strategy (impact) Recovery Strategy (shares) Continuity Procedures Disaster Recovery Plan Crisis Management Plan The Company defines factors for both the external scope related to suppliers and amenities, and for premises, internal resources, IT, and people infrastructure that may affect the critical services. People. Protect skills and knowledge. Benefits, executives succession, duplicity of key functions. Facilities. Reduce the non-availability impact. Alternate administrative site, power unit, telecommuting. Technology. Safeguard or reestablish the IT infrastructre. Technological redundancy, information backup, vital records. Suppliers. Inventory of suppliers that support the activities. Identification of critical suppliers, contract provisions. Risk management Capacity management Incidents management Problems management Business continuity management system Prevention Strategy (Probability) 13

14 Business Continuity Management. Strategies Business Objective Times Business Incident Time LIne Recovered Business Recovered Step n Step 2 Step 1 DCV s goal is to be the last component of the financial system to stop operating, and the first to recover, regardless of the incident or calamity. Objective Point of Recovery Information Loss. Last backup or data replication Objective Time of Recovery Execution of alternate procedures for the recovery of the services Maximum Tolerable Interruption Period Maximum acceptable level of data loss in an unplanned event Period of time wherein the services would not be available before the operational units are significantly affected. Period after which the viability of an organization is irrevocably threatened if a product or service cannot be restored. Punto objetivo de recuperación (RPO) para los servicios críticos es de treinta segundos. Tiempo Objetivo de Recuperación (RTO) para los servicios críticos del DCV es de dos horas. Máximo Período de Interrupción Tolerable (MTPD) tiende a ser de veinticuatro horas. 14

15 Business Continuity Management. Strategies Continuity Measures Operational Aspects Administrative offices backup. Buildings (Burgos-Huérfanos). All critical functions must be duplicated. Human Resources backup. Technological Aspects Distribution of production sites toward TIER III category housing. All critical components must be duplicated. The services provided by DCV to its users cannot be conceived without the availability of the computer systems built for that purpose, given the volume and risk involved. Procedimientos del Plan de continuidad Duplicated Components Burgos Human Resources Offices IT Prod. 1 Prod. 2 Sites Huérfanos 15

16 INDEX Strategic vision SGCN Policy Vision Progress Objectives Main definitions Corporate Governance Business Impact Analysis (BIA) Strategies Audits and Specific Checkups Tests and exercises program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveilance Committee Senior Management (Management) and Participant Committee 2011 and 2012 program Fulfillment of the tests and exercises Training Program 16

17 Business Continuity Management. Audits and Reviews External Audits BSI Audit Date of execution Jul 2012 Objective: Planning and design revision Date of execution: Oct Objective: SGCN implementation, effectiveness and efficiency. Specific Checkups Senior Management Date of execution: Aug. And Dec Objective: Revision of SGCN main milestones. Each one of the deliverables, and the action plan of DCV is information with internal classification. KPMG Audit Execution date: Nov and Nov Objective: SGCN implementation, effectiveness and efficiency. Participants Date of execution: during the year Objective: compliance with the 2020 regulation. Surveillance Committee Audit Date of execution: Sep Objective: SGCN implementation, effectiveness and efficiency. Audits and Checkups Time Line BSI Audit BSI Audit 2012 JUL AUG OCT NOV DEC 2013 JAN BSI Checkup Management Committee Review Surveillance Committee Internal Audit KPMG Internal Audit Management Committee 17 Review 17

18 INDEX Strategic vision SGCN policy Vision Progress Objectives Main definitions Corporate governance Business Impact Analysis (BIA) Strategies Audits and specific checkups Tests and Exercises Program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 program Completion of the tests and exercises Training program 18

19 Business Continuity Management Tests Program The Business Continuity Plan tests program of 2011 is presented along with the most significant tests and deviations. Expected v/s Actual Fulfillment of the Program Program Fulfillment Progress Dic 100% 100% Dic 100% Nov 66% 93% Nov 66% 34% Oct 85% Oct 55% 55% 45% Sep 46% 68% Sep 46% 54% Ago 36% 53% Ago 36% 64% Jul 29% 46% Jul 29% 71% Jun 35% 28% Jun 28% 72% May 22% 15% New 2012 tests program Ma y 15% 85% 15% Abr In search 7% of the continuous improvement of the SGCN, and Abr as prescribed 7% by the regulation, 93% the test program is Mar 7% 7% Ma r 7% 93% reformulated toward an exercise program. The alternating of the Production Sites, evacuation exercises and a test that activates different responses 0% 20% 40% 60% 80% 100% Cumplimiento Real Programa Presupuestado independently (DRP+CMP) is considered for this year Program deviations. Use of alternate offices. Complementary test due to restructuring. Back-up power. Complementary test due to restructuring. Compliance at Dec % 20% 40% 60% 80% 100% Cubierto Significant Tests Performed. Production Site Alternating. Disaster Recovery Plan and Crisis Management. Burgos Evacuation Plan. Environmental and Prevention Controls. Client Operations in DCV Premises No Cubierto 19

20 Business Continuity Management. Exercise results Exercises Production Sites Alternation. Evacuation of Premises DRP+CMP The objectives, results, and deviations are classified as internal use information. 20

21 INDEX Strategic vision SGCN policy Vision Progress Objectives Main definitions Corporate governance Business Impact Analysis(BIA) Strategies Audits and specific checkups Tests and exercises program Prevention, containment, recovery Business objective times (RPO, RTO, MTPD) Continuity measures BSI, KPMG, Surveillance Committee High Management (Management) and Participants Committee 2011 and 2012 program Fuifillment of the tests and exercises Training Program 21

22 Business Continuity Management. Training Program. Program Fulfillment Take over the level of development of the global competences Individual Interviews BS25999 sensitization Understanding Courses Preferences Style Poll Alignment May May 100% Emergency Committee 15% of personnel 90% Critical Personnel 80% Floor Leaders 18% of personnel 9% of personnel BS25999 Training and Sensitization Knowledge Knowledge Tests May Training Emergency Leadership Psychoprevention Work Safety Techniques Sep - Nov 22

23 Business Continuity Management February 2013

24 Business Continuity Management. Documentation Change Control Previous Version Date of Update Maintenance Blog Reason Change Description Performed by N/A 11-feb Document Creation Document originates in order to present SGCN primary milestones. André Medel 1 14-feb Revision Approval and Minor issues are revised and corrected. It is sent to be published on the web site. Claudio Herrera and André Medel 24 c-info-0134-gfp-rop

Business Continuity Management January 2011

Business Continuity Management January 2011 Business Continuity Management January 2011 Agenda 1. Continuity Management Continuity Vision Progress 2. Continuity Management Definitions Corporate Governance Tactical Focus 3. Processes BCP DRP+CMP

More information

Proposal for Business Continuity Plan and Management Review 6 August 2008

Proposal for Business Continuity Plan and Management Review 6 August 2008 Proposal for Business Continuity Plan and Management Review 6 August 2008 2008/8/6 Contents About Newton IT / Quality of our services. BCM & BS25999 Overview 2. BCM Development in line with BS25999 3.

More information

AT&T Global Network Client for Windows Product Support Matrix January 29, 2015

AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 AT&T Global Network Client for Windows Product Support Matrix January 29, 2015 Product Support Matrix Following is the Product Support Matrix for the AT&T Global Network Client. See the AT&T Global Network

More information

The Weill Cornell Medical College and Graduate School of Medical Sciences. Responsible Department: Information Technologies and Services (ITS)

The Weill Cornell Medical College and Graduate School of Medical Sciences. Responsible Department: Information Technologies and Services (ITS) Information Technology Disaster Recovery Policy Policy Statement This policy defines acceptable methods for disaster recovery planning, preparedness, management and mitigation of IT systems and services

More information

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS* COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun

More information

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS*

COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) CHARTERED BANK ADMINISTERED INTEREST RATES - PRIME BUSINESS* COMPARISON OF FIXED & VARIABLE RATES (25 YEARS) 2 Fixed Rates Variable Rates FIXED RATES OF THE PAST 25 YEARS AVERAGE RESIDENTIAL MORTGAGE LENDING RATE - 5 YEAR* (Per cent) Year Jan Feb Mar Apr May Jun

More information

BUSINESS CONTINUITY PLANNING. Business Continuity Management Plan. Version 1.4

BUSINESS CONTINUITY PLANNING. Business Continuity Management Plan. Version 1.4 BUSINESS CONTINUITY PLANNING Business Continuity Management Plan Version 1.4 October 2015 Table of Contents 1 OVERVIEW... 5 2 STRUCTURE OF THE DOCUMENT... 5 3 OBJECTIVE... 6 4 SCOPE... 6 4.1 EXECUTIVE

More information

Principles for BCM requirements for the Dutch financial sector and its providers.

Principles for BCM requirements for the Dutch financial sector and its providers. Principles for BCM requirements for the Dutch financial sector and its providers. Platform Business Continuity Vitale Infrastructuur Financiële sector (BC VIF) Werkgroep BCM requirements 21 September 2011

More information

Company Management System. Business Continuity in SIA

Company Management System. Business Continuity in SIA Company Management System Business Continuity in SIA Document code: Classification: Company Project/Service Year Document No. Version Public INDEX 1. INTRODUCTION... 3 2. SIA S BUSINESS CONTINUITY MANAGEMENT

More information

Temple university. Auditing a business continuity management BCM. November, 2015

Temple university. Auditing a business continuity management BCM. November, 2015 Temple university Auditing a business continuity management BCM November, 2015 Auditing BCM Agenda 1. Introduction 2. Definitions 3. Standards 4. BCM key elements IT Governance class - IT audit program

More information

External Supplier Control Requirements BCM

External Supplier Control Requirements BCM External Supplier Control Requirements BCM BCM Requirement Description BCM Tiers Recovery Time Objective Why this is important 1. Business Continuity Policy Supplier will have a documented Business Continuity

More information

Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138. Exhibit 8

Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138. Exhibit 8 Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 1 of 138 Exhibit 8 Case 2:08-cv-02463-ABC-E Document 1-4 Filed 04/15/2008 Page 2 of 138 Domain Name: CELLULARVERISON.COM Updated Date: 12-dec-2007

More information

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA 1 Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-1 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

BME CLEARING s Business Continuity Policy

BME CLEARING s Business Continuity Policy BME CLEARING s Business Continuity Policy Contents 1. Introduction 1 2. General goals of the Continuity Policy 1 3. Scope of BME CLEARING s Business Continuity Policy 1 4. Recovery strategies 2 5. Distribution

More information

Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD.

Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD. Business Continuity Management & Disaster Recovery Planning Presented by: Shankar Gawade VP IT INFRASTRUCTURE ENAM SECURITIES PVT. LTD. 1 What is Business Continuity Management? Is a holistic management

More information

Enhanced Vessel Traffic Management System Booking Slots Available and Vessels Booked per Day From 12-JAN-2016 To 30-JUN-2017

Enhanced Vessel Traffic Management System Booking Slots Available and Vessels Booked per Day From 12-JAN-2016 To 30-JUN-2017 From -JAN- To -JUN- -JAN- VIRP Page Period Period Period -JAN- 8 -JAN- 8 9 -JAN- 8 8 -JAN- -JAN- -JAN- 8-JAN- 9-JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- -JAN- 8-JAN- 9-JAN- -JAN- -JAN- -FEB- : days

More information

Analysis One Code Desc. Transaction Amount. Fiscal Period

Analysis One Code Desc. Transaction Amount. Fiscal Period Analysis One Code Desc Transaction Amount Fiscal Period 57.63 Oct-12 12.13 Oct-12-38.90 Oct-12-773.00 Oct-12-800.00 Oct-12-187.00 Oct-12-82.00 Oct-12-82.00 Oct-12-110.00 Oct-12-1115.25 Oct-12-71.00 Oct-12-41.00

More information

Ashley Institute of Training Schedule of VET Tuition Fees 2015

Ashley Institute of Training Schedule of VET Tuition Fees 2015 Ashley Institute of Training Schedule of VET Fees Year of Study Group ID:DECE15G1 Total Course Fees $ 12,000 29-Aug- 17-Oct- 50 14-Sep- 0.167 blended various $2,000 CHC02 Best practice 24-Oct- 12-Dec-

More information

BCP and DR. P K Patel AGM, MoF

BCP and DR. P K Patel AGM, MoF BCP and DR P K Patel AGM, MoF Key difference between BS 25999 and ISO 22301 ISO 22301 puts a much greater emphasis on setting the objectives, monitoring performance and metrics aligning BC to top management

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Standard Operating Procedure Notice: This document has been made available through the Police Service of Scotland Freedom of Information Publication Scheme. It should not

More information

Business Continuity Plan

Business Continuity Plan Business Continuity Plan October 2007 Agenda Business continuity plan definition Evolution of the business continuity plan Business continuity plan life cycle FFIEC & Business continuity plan Questions

More information

DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA 90012 (213) 978-4545

DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA 90012 (213) 978-4545 DEPARTMENT OF FIRE AND POLICE PENSIONS 360 East Second Street, Suite 400 Los Angeles, CA 90012 (213) 978-4545 REPORT TO THE BOARD OF FIRE AND POLICE PENSION COMMISSIONERS APRIL 4, 2013 ITEM: A.8 FROM:

More information

By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd

By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd BS 25999 Business Continuity Management By. Mr. Chomnaphas Tangsook Business Director BSI Group ( Thailand) Co., Ltd 1 Contents slide BSI British Standards 2006 BS 25999(Business Continuity) 2002 BS 15000

More information

Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council

Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council Introduction to Business Continuity Management (BCM) Andy Fyfe MBCI Resilience Manager Buckinghamshire County Council Aim To provide an introduction to Business Continuity Management (BCM). Objectives

More information

AgriLife Information Technology IT General Session January 2010

AgriLife Information Technology IT General Session January 2010 AgriLife Information Technology IT General Session January 2010 Agenda Topics Year in Review Enterprise IT Services Update FirstCall Overview and Next Steps Sophos Antivirus Initiative Update Information/

More information

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT

CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT CENTRAL BANK OF KENYA (CBK) PRUDENTIAL GUIDELINE ON BUSINESS CONTINUITY MANAGEMENT (BCM) FOR INSTITUTIONS LICENSED UNDER THE BANKING ACT JANUARY 2008 GUIDELINE ON BUSINESS CONTINUITY GUIDELINE CBK/PG/14

More information

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00)

NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) NORTH HAMPSHIRE CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY MANAGEMENT POLICY AND PLAN (COR/017/V1.00) Subject and version number of document: Serial Number: Business Continuity Management Policy

More information

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Three Information Security- Perspective for Management Business Impact Analysis ( BIA ) and Business

More information

Business Continuity Planning and Disaster Recovery Planning

Business Continuity Planning and Disaster Recovery Planning 4 Business Continuity Planning and Disaster Recovery Planning Basic Concepts 1. Business Continuity Management: Business Continuity means maintaining the uninterrupted availability of all key business

More information

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four

Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four Joint Universities Computer Centre Limited ( JUCC ) Information Security Awareness Training- Session Four Data Handling in University Business Impact Analysis ( BIA ) Agenda Overview Terminologies Performing

More information

Information Services IT Security Policies B. Business continuity management and planning

Information Services IT Security Policies B. Business continuity management and planning Information Services IT Security Policies B. Business continuity management and planning Version 1 Date created: 28th May 2009 Approved by Directorate: 2nd July 2009 Review date: 1st July 2010 Primary

More information

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-3 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard

CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard PUBLIC Version: 1.0 CITY UNIVERSITY OF HONG KONG Business Continuity Management Standard (Approved by the Information Strategy and Governance Committee in December 2013; revision 1.1 approved by Chief

More information

Business Continuity Policy and Business Continuity Management System

Business Continuity Policy and Business Continuity Management System Business Continuity Policy and Business Continuity Management System Summary: This policy sets out the structure for ensuring that the PCT has effective Business Continuity Plans in place in order to maintain

More information

Birmingham CrossCity Clinical Commissioning Group. Business Continuity Management Policy

Birmingham CrossCity Clinical Commissioning Group. Business Continuity Management Policy Birmingham CrossCity Clinical Commissioning Group Business Continuity Management Policy Version V1.0 Ratified by Operational Development Group Date ratified 6 th November 2014 Name of originator / author

More information

D2-02_01 Disaster Recovery in the modern EPU

D2-02_01 Disaster Recovery in the modern EPU CONSEIL INTERNATIONAL DES GRANDS RESEAUX ELECTRIQUES INTERNATIONAL COUNCIL ON LARGE ELECTRIC SYSTEMS http:d2cigre.org STUDY COMMITTEE D2 INFORMATION SYSTEMS AND TELECOMMUNICATION 2015 Colloquium October

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Version 1 approved by SMG December 2013 Business Continuity Policy Version 1 1 of 9 Business Continuity Management Summary description: This document provides the rationale

More information

Freedom of Information Request Reference No: I note you seek access to the following information:

Freedom of Information Request Reference No: I note you seek access to the following information: Freedom of Information Request Reference No: I note you seek access to the following information: 1. How many incidents in the UK have the police been called to because of people being drug and disorderly

More information

Business Continuity Management Policy

Business Continuity Management Policy Business Continuity Management Policy Business Continuity Policy Version 1.0 1 Version control Version Date Changes Author 0.1 April 13 1 st draft PH 0.2 June 13 Amendments in line with guidance PH 0.3

More information

Business continuity management policy

Business continuity management policy Business continuity management policy health.wa.gov.au Effective: XXX Title: Business continuity management policy 1. Purpose All public sector bodies are required to establish, maintain and review business

More information

9/3/2009. Information Systems Disaster Recovery. Learning Objectives. Why have a plan? unexpected? APPA-Institute for Facilities Management

9/3/2009. Information Systems Disaster Recovery. Learning Objectives. Why have a plan? unexpected? APPA-Institute for Facilities Management Information Systems Disaster Recovery APPA-Institute for Facilities Management J. Craig Klimczak, D.V.M., M.S. Vice-Chancellor for Technology St. Louis Community College 300 South Broadway St. Louis, MO

More information

DIPLOMADO EN BASE DE DATOS

DIPLOMADO EN BASE DE DATOS DIPLOMADO EN BASE DE DATOS OBJETIVOS Preparan al Estudiante en el uso de las tecnologías de base de datos OLTP y OLAP, con conocimientos generales en todas las bases de datos y especialización en SQL server

More information

Protecting Your Business

Protecting Your Business Protecting Your Business Business Continuity/Disaster Recovery Planning Robert Haberman Senior Product Manager BCP/DRP TELUS BUSINESS SOLUTIONS Business Continuity/Disaster Recovery Planning 1 Agenda:

More information

CISM Certified Information Security Manager

CISM Certified Information Security Manager CISM Certified Information Security Manager Firebrand Custom Designed Courseware Chapter 4 Information Security Incident Management Exam Relevance Ensure that the CISM candidate Establish an effective

More information

MONTHLY REPORT ON OPERATIONAL VOLUMES February 2015

MONTHLY REPORT ON OPERATIONAL VOLUMES February 2015 ON Total por olio deposited with DCV increase by 1.8% The total balance of the investment por olio on deposit with DCV at the close of totals UF 6,990 million, equivalent to USD 277.8 billion. This represents

More information

www.td.com.au Business Continuity - IT Disaster Recovery Discussion Paper - - Commercial in Confidence Version V2.0R Wednesday, 5 September 2012

www.td.com.au Business Continuity - IT Disaster Recovery Discussion Paper - - Commercial in Confidence Version V2.0R Wednesday, 5 September 2012 Business Continuity - IT Disaster Recovery Discussion Paper - - Version V2.0R Wednesday, 5 September 2012 Commercial in Confidence Melbourne Sydney 79-81 Coppin St Level 2 Richmond VIC 3121 414 Kent St

More information

Institute for Business Continuity Training 1623 Military Road, # 377 Niagara Falls, NY 14304-1745

Institute for Business Continuity Training 1623 Military Road, # 377 Niagara Falls, NY 14304-1745 ECP - 601: Effective Business Continuity Management: ISO 22301 This 3-day course provides an intensive, hands-on workshop covering all major aspects for the design of an effective Business Continuity Plan

More information

Agenda and Materials Dec 11, 2012. ITS Executive Steering Committee (ITESC)

Agenda and Materials Dec 11, 2012. ITS Executive Steering Committee (ITESC) Agenda and Materials Dec 11, 2012 ITS Executive Steering Committee (ITESC) 1 2 Agenda Academic Technology Committee Update C. Scheidenhelm, B. Montes Sakai Migration Plans C. Scheidenhelm, B. Montes Disaster

More information

William Rider Manager Disaster Recovery & Data Security The Johns Hopkins Health System & University

William Rider Manager Disaster Recovery & Data Security The Johns Hopkins Health System & University William Rider Manager Disaster Recovery & Data Security The Johns Hopkins Health System & University Competitive Leadership- Twelve Principles For Success Brian Billick Chapter 3 Be Be Prepared The time

More information

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY

NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY NHS ISLE OF WIGHT CLINICAL COMMISSIONING GROUP BUSINESS CONTINUITY POLICY AUTHOR/ APPROVAL DETAILS Document Author Written By: Human Resources Authorised Signature Authorised By: Helen Shields Date: 20

More information

Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations

Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations Business continuity management (BCM) for insurance companies in Switzerland minimum standards and recommendations June 2015 2 Publication details Recipients: All insurance companies supervised by Finma

More information

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015

Business Continuity Management Governance. Frank Higgins Abu Dhabi March 2015 Business Continuity Management Governance Frank Higgins Abu Dhabi March 2015 Different Names Same Concept BCM (Business Continuity Management) BSI 25999 IPOCM (Incident Preparedness & Operational Continuity

More information

IT Disaster Recovery Plan Template

IT Disaster Recovery Plan Template HOPONE INTERNET CORP IT Disaster Recovery Plan Template Compliments of: Tim Sexton 1/1/2015 An information technology (IT) disaster recovery (DR) plan provides a structured approach for responding to unplanned

More information

HOW CAN YOU ENSURE BUSINESS CONTINUITY? ISO 22301 AUDITS, CERTIFICATION AND TRAINING

HOW CAN YOU ENSURE BUSINESS CONTINUITY? ISO 22301 AUDITS, CERTIFICATION AND TRAINING HOW CAN YOU ENSURE BUSINESS CONTINUITY? ISO 22301 AUDITS, CERTIFICATION AND TRAINING ISO 22301 BUSINESS CONTINUITY MANAGEMENT SYSTEMS Most organisations will, at some point, be faced with having to respond

More information

Disaster Recovery. Hendry Taylor Tayori Limited

Disaster Recovery. Hendry Taylor Tayori Limited Disaster Recovery Hendry Taylor Tayori Limited Agenda What is Business Continuity planning (BCP) What is Disaster Recovery (DR) and Disaster Recovery Planning (DRP) Overview Lifecycle Analysis Plan design

More information

Business Continuity Planning

Business Continuity Planning Business Continuity Planning We believe all organisations recognise the importance of having a Business Continuity Plan, however we understand that it can be difficult to know where to start. That s why

More information

The ABC s of BCP. Jeremy Sucharski Governance Risk and Compliance G31

The ABC s of BCP. Jeremy Sucharski Governance Risk and Compliance G31 The ABC s of BCP Jeremy Sucharski Governance Risk and Compliance G31 Jeremy Sucharski, CISA, CRISC Over 12 years of experience CISA and CRISC Certifications Governance, Risk and Compliance Practice Leader

More information

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK

BUSINESS CONTINUITY MANAGEMENT FRAMEWORK BUSINESS CONTINUITY MANAGEMENT FRAMEWORK Document Author: Civil Contingencies Service - Authorised by the CCS Joint Management Board - Version 1.0. Issued December 2012 Page 1 FRAMEWORK STATEMENT Business

More information

Effectiveness of BCM through Exercising

Effectiveness of BCM through Exercising Effectiveness of BCM through Exercising By Wan Asriah Wan Adnan Head Business Continuity & Disaster Recovery Bursa Malaysia Berhad wan_asriah@bursamalaysia.com 31 October 2007 Bursa Malaysia and its Group

More information

Audit of the Disaster Recovery Plan

Audit of the Disaster Recovery Plan Audit of the Disaster Recovery Plan Report # 11-05 Prepared by Office of Inspector General J. Timothy Beirnes, CPA, Inspector General Kit Robbins, CISA, CISM, CRISC, Lead Information Systems Auditor TABLE

More information

Walton Centre. Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt. Monitoring & Audit

Walton Centre. Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt. Monitoring & Audit Page 1 Walton Centre Monitoring & Audit Document History Date Version Author Changes 01/10/2004 1.0 A Cobain L Wyatt Page 2 Table of Contents Section Contents 1 Introduction 2 Responsibilities Within This

More information

Business Continuity Management Charter

Business Continuity Management Charter Province of Nova Scotia Business Continuity Management Charter Department, Agency or Commission Name Business Continuity Coordinator Name 3/14/2014 Program Charter for Business Continuity Management Program

More information

Business Continuity Management Framework 2014 2017

Business Continuity Management Framework 2014 2017 Business Continuity Management Framework 2014 2017 Blackpool Council Business Continuity Framework V3.0 Page 1 of 13 CONTENTS 1.0 Forward 03 2.0 Administration 04 3.0 Policy 05 4.0 Business Continuity

More information

Information, Communications and Technology Services

Information, Communications and Technology Services Information, Communications and Technology Services Reverse Trade Show ICT Services October 21, 2014 OverView Changes Strategy Opportunities Discussion Changes Changes Department of Internal Services +SAP

More information

Domain 1 The Process of Auditing Information Systems

Domain 1 The Process of Auditing Information Systems Certified Information Systems Auditor (CISA ) Certification Course Description Our 5-day ISACA Certified Information Systems Auditor (CISA) training course equips information professionals with the knowledge

More information

TalentLink Disaster Recovery & Service Continuity

TalentLink Disaster Recovery & Service Continuity Technical Services Briefing Document TalentLink Disaster Recovery & Service Continuity Version 1.2 (January 2012) Contents Overview Planning for Service Continuity Disaster Recovery Process Business Continuity

More information

Post-Class Quiz: Business Continuity & Disaster Recovery Planning Domain

Post-Class Quiz: Business Continuity & Disaster Recovery Planning Domain 1. What is the most common planned performance duration for a continuity of operations plan (COOP)? A. 30 days B. 60 days C. 90 days D. It depends on the severity of a disaster. 2. What is the business

More information

NEEDS BASED PLANNING FOR IT DISASTER RECOVERY

NEEDS BASED PLANNING FOR IT DISASTER RECOVERY The Define/Align/Approve Reference Series NEEDS BASED PLANNING FOR IT DISASTER RECOVERY Disaster recovery planning is essential it s also expensive. That s why every step taken and dollar spent must be

More information

How to measure your business resiliency

How to measure your business resiliency How to measure your business resiliency Define the KPI s/kri s and scorecards to control your security and business continuity capabilities Krzysztof Pulkiewicz BCMLogic krzysztof.pulkiewicz@bcmlogic.com

More information

Disaster Recovery Policy

Disaster Recovery Policy Disaster Recovery Policy INTRODUCTION This policy provides a framework for the ongoing process of planning, developing and implementing disaster recovery management for IT Services at UCD. A disaster is

More information

Sound Transit Internal Audit Report - No. 2014-6

Sound Transit Internal Audit Report - No. 2014-6 Sound Transit Internal Audit Report - No. 2014-6 Maturity Assessment: Information Technology Division Disaster Recovery Planning Report Date: June 5, 2015 Table of Contents Page Executive Summary 2 Background

More information

Business Continuity Management

Business Continuity Management Business Continuity Management Policy Statement & Strategy July 2009 Basildon District Council Business Continuity Management Policy Statement The Council is committed to ensuring robust and effective

More information

Qi Liu Rutgers Business School ISACA New York 2013

Qi Liu Rutgers Business School ISACA New York 2013 Qi Liu Rutgers Business School ISACA New York 2013 1 What is Audit Analytics The use of data analysis technology in Auditing. Audit analytics is the process of identifying, gathering, validating, analyzing,

More information

BUSINESS CONTINUITY FRAMEWORK

BUSINESS CONTINUITY FRAMEWORK BUSINESS CONTINUITY FRAMEWORK DOCUMENT INFORMATION DOCUMENT TYPE: DOCUMENT STATUS: POLICY OWNER POSITION: INTERNAL COMMITTEE ENDORSEMENT: APPROVED BY: Strategic document Approved Manager Organisational

More information

BS EN 16001 Energy Management Systems VICTORIA BARRON, PRODUCT MARKETING MANAGER, BSI

BS EN 16001 Energy Management Systems VICTORIA BARRON, PRODUCT MARKETING MANAGER, BSI BS EN 16001 Energy Management Systems VICTORIA BARRON, PRODUCT MARKETING MANAGER, BSI Agenda Energy Management in context Why Energy Management? Business Needs How BS EN 16001 helps organisations meet

More information

The Business Continuity Maturity Continuum

The Business Continuity Maturity Continuum The Business Continuity Maturity Continuum Nick Benvenuto & Brian Zawada Protiviti Inc. 2004 Protiviti Inc. EOE Agenda Terminology Risk Management Infrastructure Discussion A Proposed Continuity Maturity

More information

Solihull Clinical Commissioning Group

Solihull Clinical Commissioning Group Solihull Clinical Commissioning Group Business Continuity Policy Version v1 Ratified by SMT Date ratified 24 February 2014 Name of originator / author CSU Corporate Services Review date Annual Target audience

More information

Business Continuity Business Impact Analysis arrangements

Business Continuity Business Impact Analysis arrangements Aberdeen City Council Internal Audit Report 2012/2013 for Aberdeen City Council May 2013 Business Continuity Business Impact Analysis arrangements Final Report Contents Section Page 1. Executive Summary

More information

PAPER-6 PART-5 OF 5 CA A.RAFEQ, FCA

PAPER-6 PART-5 OF 5 CA A.RAFEQ, FCA Chapter-4: Business Continuity Planning and Disaster Recovery Planning PAPER-6 PART-5 OF 5 CA A.RAFEQ, FCA Learning Objectives 2 To understand the concept of Business Continuity Management To understand

More information

Does it state the management commitment and set out the organizational approach to managing information security?

Does it state the management commitment and set out the organizational approach to managing information security? Risk Assessment Check List Information Security Policy 1. Information security policy document Does an Information security policy exist, which is approved by the management, published and communicated

More information

Business Continuity and Disaster Recovery Planning

Business Continuity and Disaster Recovery Planning Business Continuity and Disaster Recovery Planning Jennifer Brandt, CISA A p r i l 16, 2015 HISTORY OF STINNETT & ASSOCIATES Stinnett & Associates (Stinnett) is a professional advisory firm offering services

More information

Implementation of the Quality Management System in AIM units PROJECT G3 IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM IN AIM UNITS

Implementation of the Quality Management System in AIM units PROJECT G3 IMPLEMENTATION OF THE QUALITY MANAGEMENT SYSTEM IN AIM UNITS International Civil Aviation Organization SAM/AIM/5-WP/04 South American Regional Office 28/06/13 Fifth Multilateral Meeting of the SAM Region for the Transition of AIS to AIM (SAM/AIM/5) (Lima,, from

More information

BC / DR Implementation Tying Disaster Recovery Investment to Measurable Business Value

BC / DR Implementation Tying Disaster Recovery Investment to Measurable Business Value BC / DR Implementation Tying Disaster Investment to Measurable Business Value Continuity Insights Conference May 16-18, 2005 Agenda Purpose Discuss best practice process and tools that might be leveraged

More information

Computing & Telecommunications Services Monthly Report March 2015

Computing & Telecommunications Services Monthly Report March 2015 March 215 Monthly Report Computing & Telecommunications Services Monthly Report March 215 CaTS Help Desk (937) 775-4827 1-888-775-4827 25 Library Annex helpdesk@wright.edu www.wright.edu/cats/ Last Modified

More information

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION

Federal Financial Institutions Examination Council FFIEC. Business Continuity Planning BCP MARCH 2003 MARCH 2008 IT EXAMINATION Federal Financial Institutions Examination Council FFIEC Business Continuity Planning MARCH 2003 MARCH 2008 BCP IT EXAMINATION H ANDBOOK TABLE OF CONTENTS INTRODUCTION... 1 BOARD AND SENIOR MANAGEMENT

More information

NHS 24 - Business Continuity Strategy

NHS 24 - Business Continuity Strategy NHS 24 - Strategy Version: 0.3 Issue Date: 20/09/2005 Status: Issued for Board Approval Status: draft Page 1 of 13 Table of Contents 1 INTRODUCTION...3 2 PURPOSE...3 3 SCOPE...3 4 ASSUMPTIONS...4 5 BUSINESS

More information

Business Continuity Management AIRM Presentation

Business Continuity Management AIRM Presentation 16 January, 2008 Business Continuity Management AIRM Presentation David Hamilton, Senior Consultant http://www.marsh.ie Presentation Overview Terms used for BCP Where BCM fits in a business plan Business

More information

Tufts Health Plan Corporate Continuity Strategy

Tufts Health Plan Corporate Continuity Strategy Tufts Health Plan Corporate Continuity Strategy July 2015 OVERVIEW The intent of this document is to provide external customers and auditors with a highlevel overview of the Tufts Health Plan Corporate

More information

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322

Data Center Assistance Group, Inc. DCAG Contact: Tom Bronack Phone: (718) 591-5553 Email: bronackt@dcag.com Fax: (718) 380-7322 Business Continuity and Disaster Recovery Job Descriptions Table of Contents Business Continuity Services Organization Chart... 2 Director Business Continuity Services Group... 3 Manager of Business Recovery

More information

Business continuity plan

Business continuity plan Business continuity plan CONTENTS INTRODUCTION 2 - Scope - Components BUSINESS IMPACT ANALYSIS 3 - Business Affairs - Information Technology RISK ASSESSMENT 5 - Broad Categories of Hazards - Hazard Table

More information

#316 The Security Elements of Business Continuity & Disaster Recovery Plans

#316 The Security Elements of Business Continuity & Disaster Recovery Plans #316 The Security Elements of Business Continuity & Disaster Recovery Plans Ken Doughty CISA CBCP ODAS kdoughty@ozemail.com.au Presentation Outline Introduction Overview of Business Continuity Security

More information

The PNC Financial Services Group, Inc. Business Continuity Program

The PNC Financial Services Group, Inc. Business Continuity Program The PNC Financial Services Group, Inc. Business Continuity Program subsidiaries) 1 Content Overview A. Introduction Page 3 B. Governance Model Page 4 C. Program Components Page 4 Business Impact Analysis

More information

Federal Financial Institutions Examination Council FFIEC BCP. Business Continuity Planning FEBRUARY 2015 IT EXAMINATION H ANDBOOK

Federal Financial Institutions Examination Council FFIEC BCP. Business Continuity Planning FEBRUARY 2015 IT EXAMINATION H ANDBOOK Federal Financial Institutions Examination Council FFIEC Business Continuity Planning BCP FEBRUARY 2015 IT EXAMINATION H ANDBOOK Table of Contents Introduction 1 Board and Senior Management Responsibilities

More information

Service Management Policy

Service Management Policy Service Management Policy XIT-POL-006 Policy - PUBLIC- Author Jan Pavel Version 1.4 Status Reviewed by Approved by Responsible Final Tomas Kucera Tomas Kucera Pavel JANÁK Valid from 9.6.2010 Scope Whole

More information

CONTINUITY OF OPERATIONS AUDIT PROGRAM EVALUATION AND AUDIT

CONTINUITY OF OPERATIONS AUDIT PROGRAM EVALUATION AND AUDIT CONTINUITY OF OPERATIONS AUDIT PROGRAM EVALUATION AND AUDIT April 16, 2014 INTRODUCTION Purpose The purpose of the audit is to give assurance that the development of the Metropolitan Council s Continuity

More information

Disaster Recovery Journal Spring World 2014

Disaster Recovery Journal Spring World 2014 Disaster Recovery Journal Spring World 2014 What works: Services and service supply chain business continuity risk management Don Hall, CBCP, Cisco Services Business Continuity Analyst Cisco Systems, Inc.

More information

Business Continuity Planning Principles and Best Practices Tom Hinkel and Zach Duke

Business Continuity Planning Principles and Best Practices Tom Hinkel and Zach Duke Business Continuity Planning Principles and Best Practices Tom Hinkel and Zach Duke Agenda Key components essential to a FFIEC compliant Business Continuity Plan Recovery Time Objectives & Recovery Point

More information

Information Technology Engineers Examination. Information Technology Service Manager Examination. (Level 4) Syllabus

Information Technology Engineers Examination. Information Technology Service Manager Examination. (Level 4) Syllabus Information Technology Engineers Examination Information Technology Service Manager Examination (Level 4) Syllabus Details of Knowledge and Skills Required for the Information Technology Engineers Examination

More information

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com

SCADA Business Continuity and Disaster Recovery. Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com SCADA Business Continuity and Disaster Recovery Presented By: William Biehl, P.E. 913-601-0104 (mobile) Bill.Biehl@we-inc.com Business Continuity Planning, a Sound Process A Business Continuity Plan: "A

More information

FY 2015 Schedule at a Glance

FY 2015 Schedule at a Glance Coaching and Mentoring for Excellence Oct 21 23, 2014 $2,950 Residential Coaching and Mentoring for Excellence Apr 7 9, 2015 $2,400 Non-residential Coaching and Mentoring for Excellence May 27 29, 2015

More information