Start of the ESTIEM Alumni Mentoring Programme Page 24. Adventure abroad The Nordic Experience. An interview with Christoph Hagedorn

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1 An interview with Christoph Hagedorn The first ESTIEM president Page 20 Adventure abroad The Nordic Experience Page 44 Start of the ESTIEM Alumni Mentoring Programme Page 24 Everything about The Internet of Things Page 9 European Students of Industrial Engineering and Management Issue /2 ISSN Price 0 Euro

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3 Table of contents INTRODUCTION Introduction 4 Project Leader s Speech 5 President s Speech 6 Introduction to ESTIEM Focus Topic Internet of Things 9 Internet of Things Introduction 10 Interview with Prof. Dr. Steinmetz The Internet of the Day after tomorrow 11 Smart cities, the first challenge for the Future Internet 14 Those who do nothing will experience a revolution. EPIEM 23 Professors of IEM meet up in Portugal: EPIEM Conference in Minho Inside ESTIEM 20 Playing on the highest career 24 Successful Start of the ESTIEM Alumni Mentoring Programme 26 A concept for solving chaos with more freedom 28 Climb up the Leadership Summer School Mountain 30 Board 2013 says goodbye 33 A New Approaching Strategy: Colour Codes 34 Grants Committee helps you explore new opportunities 35 BusinessBooster get2gether Karlsruhe 37 Local Members Engagement A Brand New Human Resources System 38 Training New Trainers 38 Trainer on Tour 39 Europe 3D Russia - Where did the panda go? 40 Summer Academy Fairy Tales 42 Project, Committee and Initiative updates Explore Europe 44 Adventure Abroad - The Nordic 47 Erasmus in Valencia 48 Graz A Small Town With a Big Soul ESTIEM Magazine 45 th issue - Internet of Things 3

4 INTRODUCTION Project Leader s Speech Imprint Dear reader, Project Leader Stijn Zanders Editorial Staff Stijn Zanders Edmund Salzmann Teemu Metsola Layout Public Relations Committee Design Stijn Zanders Edmund Salzmann Jean-Yves Lemelle With kind support by: Löw & Salzmann GbR Article Acquisition Stijn Zanders Edmund Salzmann Advertisement Acquisition Edmund Salzmann Contact magazine@estiem.org ESTIEM Permanent Office Paviljoen B-6 P.O.Box MB Eindhoven The Netherlands Fax: 0031-(0) info@estiem.org Disclaimer The contents may not always reflect the opinion of the publisher. Any reproduction or copy is permitted only with the permission of the editors. The world is changing; the internet plays an increasingly important role in the modern society as it is extending into the physical realm. Due to Moore s Law the price of transistors is decreasing tremendously, and almost every object can be connected to the Internet. Some major breakthroughs are on the horizon: smart cities, e-health and even environmental monitoring, where civilians are warned when a natural disaster is about to happen. These various aspects combined are called the Internet of Things which is the next big thing that is going to change our personal lives completely. This issue gives a glance at the opportunities, challenges, requirements and impact the Internet of Things has. Besides taking a look in the future, we also had a look back. An in-depth interview with Christoph Hagedorn, the first ESTIEM president shows the influence ESTIEM had on his experience and career during the last years. Last February the Growing Together project was established and in October it actually started. The project focuses on ESTIEM alumni advising ESTIEMers in making the best choices for their future career. During the last six months considerable experience was gained by ESTIEMers, some of these experiences are captured and can been seen in the Inside ESTIEM section. For the first time in the magazine we have got an overview of updates of our projects, committees and initiatives. The magazine itself has also been changed. After ten issues with the same design, a completely new design is introduced. By introducing the design the magazine becomes more structured and visually appealing, resulting in a better readable ESTIEM magazine. Don t hold back to take a look at your new issue and enjoy reading! Stijn Zanders Magazine Project Leader 2013 / 2014 Our Partner 4 ESTIEM Magazine 45 th issue - Internet of Things

5 President s Speech INTRODUCTION Dear Reader, It has been almost 13 years since we entered the 21st century and thus faced a rapid evolution of technological things. Our life is surrounded by gadgets such as smartphones and tablets. We are gradually switching the storage of data from static hard drives to cloud surfaces. As a result of this rapid development we have become encompassed by the Internet. Not only the everyday lives of casual pedestrians, but the operations and strategies of companies have changed as well. These corporations are starting to use new cutting-edge technologies and are implementing intelligent systems that make autonomous decisions based on reports from installed sensors. The traditional approach of push a button and the task will be executed is being replaced by the push a button, which activates a system, that decides - based on the current circumstances of a system - how to act principle. This is also the basic principle in the construction of mechatronic systems. Although the concept originates from an engineering field, its theories can be easily implemented in the broadening field of Industrial Engineering and Management. the responsibility for taking care of the problems of society. Keep in mind that a small action from everybody results in a big impact on a community. The actions we carry out today will directly affect our future, and the future of our children and grandchildren. You might wonder how the big international players can maintain their operations and make world-wide decisions e.g. on production. There is one key element: the Internet. This almighty giant enables us to lead and live an easier life. Based on the previous argumentation we have decided to select the Internet of Things as the focus topic of the 45th issue of the ESTIEM Magazine. On the other hand, there is one more factor in technological development that should not be neglected and that is social and environmental responsibility. ESTIEM, as an educated European society consisting of open-minded students with high potential, has to feel To sum it up I would like to say to you all: live the opportunities you get, and consider the time you have at your disposal as a valuable gift that can be used to make Europe better and to shape the future of our continent! I am more than happy to invite you to sit back and enjoy reading the 45th issue of the ESTIEM Magazine! As a result of a quick sneak peek I am sure you will find it an interesting and overwhelming experience! In high ESTIEM, Csaba Hartmann President of ESTIEM 2013 ESTIEM Magazine 45 th issue - Internet of Things 5

6 INTRODUCTION All over Europe... Back in 1990, students from five different countries founded an organisation, which they named ESTIEM: European Students of Industrial Engineering and Management. Its aim was and still is to establish and foster interrelations among European students of Industrial Engineering and Management (IEM) and support them in their personal and professional development. After 23 years, it has grown into an organisation bringing together over students from 72 universities in 28 European countries, and it is still growing. All these universities offer courses in IEM. Based on this structure, ESTIEM forms links between students, academics and companies in order to create a European-wide, multi-level IEM network. ESTIEM has continuously increased the number of its activities, thus being able to offer a great variety of events to IEM students and an opportunity to experience different cultures, take part in international projects and become friends with other ESTIEMers from all over Europe. Naturally, the backbone of ESTIEM is the European IEM student. The students involved in ESTIEM incorporate both the skills required for modern business and an open-minded approach towards other people and cultural issues. The decision-making body of ESTIEM is the Council, which meets twice a year, in autumn and in spring. Each university, represented by its so-called Local Group, sends two student representatives. The six members of the Board of ESTIEM are elected during the autumn Council Meeting. The Board is responsible for the management, coordination and administration of the association. Besides taking leadership positions in the Board and as Project or Committee Leaders, ESTIEM members can also take up responsibilities by working in one of the Projects, Committees or Initiatives. With lots of teams and tasks to choose from, there is a place for everyone. For more detailed information about our organisation and its activities, please visit our website at www. estiem.org. 6 ESTIEM Magazine 45 th issue - Internet of Things

7 ... Students involve themselves in various international Projects... ESTIEM is also a playground for great ideas developed by highly motivated students. If a student manages to convince ESTIEM s council of his idea, he can start his own international project. Currently, there are 10 projects running. INTRODUCTION The Tournament In Management and Engineering Skills (TIMES) is the largest pan- European case study competition solely for the students of Industrial Engineering and Management. This prestigious, highly acclaimed event is the flagship project of ESTIEM. It has successfully been organised since 1994 and attracts around 1000 top European students every year. After Local Qualifications in 72 different universities and 8 Semi-Finals in selected cities, the winning team of the Final is awarded the title of Europe s IEM Students of the Year. Vision Seminar Series aims to improve the personal skills and capabilities of the Industrial Engineering and Management students in Europe. The seminars contain a balanced mixture of academic lectures, workshops and company visits, which are combined with cultural and free-time activities of the organising city. Through those activities the participants of a Vision Seminar develop themselves both personally and professionally. Each year s Vision Seminar series focuses on one main topic to which all Vision seminars are connected. This years main topic is Customer Relationship Management. The goal of Academic Days is to share ESTIEM universities knowledge with the network. It supports the personal and professional development of students across Europe willing to complete their curriculum. In order to achieve this, each event provides participants deep insights into a specific topic in which the organising Local Group s university has a high expertise. Europe3D is a 5-day seminar series where the participants get a basic picture of the hosting country. A special focus thereby lays on national characteristics in politics and economy. Lectures given by experts from politics, science and economy shall provide the participants with a theoretical insight while cooperation with companies for excursions and lectures include the practical aspect as well. Through the Summer Academy, ESTIEM recognizes the importance of and takes responsibility for providing knowledge of ethics and sound leadership among future leaders of Europe. It was set up to bring international students together during summer holidays to engage in open discussion, group work, debate and private study under a senior Academic Leader. The ESTIEM Student Guide is ESTIEM s guiding service provided to any student who is interested in studying Industrial Engineering and Management in Europe or in travelling to any of the ESTIEM Local Groups: an online database filled in by students, sharing academic and practical information on and universities, cities and countries. The official publication of ESTIEM provides the perfect platform to reach a target group of approximately students of Industrial Engineering and Management at universities all over Europe. The ESTIEM Magazine is published twice a year and distributed among IEM students, graduates and also professors and companies across Europe, through the ESTIEM network. Business Booster aims at creating an environment where all needed information, experience and support to excel in your future professional endeavors can be found. The goal of this unique environment is to boost entrepreneurial spirit and engage ESTIEMers, Alumni and companies to collaborate with each other. BrainTrainer is designed to develop leadership, presentation, business and human skills of the participants through professional trainings lasting one or two days. Its aim is to coach and develop the participants to become more professional and successful in their organisation as well as in their own future career. The ESTIEM Book project is aiming to create a Book about ESTIEM s past and present for ESTIEM s 25th anniversary in Besides presenting all of our history, it will show all the Projects, Committees and Initiatives of ESTIEM and present all of our Local Groups. It will be published at ESTIEM s 50th Council Meeting in spring ESTIEM Magazine 45 th issue - Internet of Things 7

8 INTRODUCTION... and European-wide Committee Work. The committees support the Board in maintaining and developing the organisation ESTIEM further. Students from all over Europe engage themselves in various topics in one of our 8 committees. Corporate Relations Committee The Corporate Relations Committee coordinates the relations between ESTIEM, companies and universities jointly with the Board. The Committee s work covers a number of fields with the aim of improving and simplifying ESTIEM s relations with companies and universities, such as updating co-operation proposals, creating and gathering results for different surveys or training people on how to approach companies and universities. The Corporate Relations Committee also plays an active role in supervising and supporting Projects and other Committees with regards to sponsors and academic supporters. Financial and Legal Committee The Financial and Legal Committee s role is to ensure ESTIEM s compliance with all laws and regulations. It supports the Board, other Committees, Projects and Local Groups in all financial and legal matters. On one hand, it consists of experienced ESTIEMers and ESTIEM Alumni, who are motivated to provide advice whenever requested. On the other hand, active Committee members work on creating and updating Best Practice Documents, trainings, templates, etc. for all related topics. Since many people are unexperienced with finances and regulations, the Financial and Legal Committee aims at helping them to deal with them correctly. Furthermore, the Financial Controllers, who perform every year the audit of the financial books of ESTIEM, are part of the Committee. Grants Committee The Grants Committee supports ESTIEM s applications for EU Grants and aims to establish and develop knowledge on public funding opportunities and their application procedures. It also wants to share the existing knowledge with as many ESTIEMers as possible and to support more and more Local Groups apply for an EU Grant for their events. Information Technology Committee The IT Committee maintains the mail, intranet, and web servers of ESTIEM and coordinates all IT-related development in the organisation, such as regarding the IT backend system (.NET platform/c#). In addition, its members offer troubleshooting services and technical advice to ESTIEMers. Knowledge Management Committee Knowledge Management Committee does two things. First, updating & creating Best Practice Documents by documenting the collective experiences of ESTIEMers throughout time - from organising a Project to how to be a Leader, available online on the ESTIEM Portal. Second, managing the quality of ESTIEM events by collecting feedback from the event participants in order to make Event specific and Project Specific Reports, showing the development of ESTIEM s Projects and events. Members Committee The Members Committee supports the members of ESTIEM and provides information for those students interested in joining ESTIEM by forming their own Local Group (LG). It guides them through the whole process, starting from establishing contact, via the guest and observation period, all the way until fully pledged membership. It takes care of the LG Requirements, helps all LGs via the Regional Coordinators, and supports LGs and central ESTIEM in motivation and recruitment issues. It fosters connections between LGs, tries to figure out what they need locally and cooperates e.g. with the Trainers on Tour concept to fulfil the needs for training topics that the Members Committee is an expert on, such as HR, PR, recruitment and fundraising. Public Relations Committee The aim of the Public Relations Committee is to take care of ESTIEM s outer appearance. The Committee is responsible for communicating the brand of ESTIEM and increasing the awareness both inside and outside of ESTIEM. The PR Committee works with several different tools to achieve this, for instance designing PR material, creating design templates and guidelines, as well as working on press and social media visibility. Trainings Committee Personal development is part of ESTIEM s vision and it is what ESTIEM trainings are meant for! By passing on knowledge, skills and attitude in their sessions, ESTIEM trainers support you on your path in ESTIEM and in life. The Training Committee provides training support to all ESTIEM activities and Local Groups. It also guides trainers and people who want to become trainers with their career through ESTIEM, and gives them personal support and feedback. 8 ESTIEM Magazine 45 th issue - Internet of Things

9 Internet of Things Introduction FOCUS TOPIC Nowadays, around two billions of people around the world use the Internet for browsing the Web, sending and receiving s, accessing multimedia content and services, playing games, using social networking applications and many other tasks. While more and more people will gain access to such a global information and communication infrastructure, another big leap forward is coming, related to the use of the Internet as a global platform for letting machines and smart objects communicate, dialogue, compute and coordinate. A practical example Your meeting was pushed back 45 minutes. Your car knows it will need gas to make it to the train station. Fill-ups usually take 5 minutes. CREATE-NET Daniele Miorandi It is predictable that, within the next decade, the Internet will exist as a seamless fabric of classic networks and networked objects. Content and services will be all around us, always available, paving the way to new applications, enabling new ways of working; new ways of interacting; new ways of entertainment; new ways of living. In such a perspective, the conventional concept of the Internet as an infrastructure network reaching out to end-users terminals will fade, leaving space to a notion of interconnected smart objects forming pervasive computing environments [1]. The Internet infrastructure will not disappear. On the contrary, it will retain its vital role as global backbone for worldwide information sharing and diffusion, interconnecting physical objects with computing/ communication capabilities across a wide range of services and technologies. This innovation will be enabled by the embedding of electronics into everyday physical objects, making them smart and letting them seamlessly integrate within the global resulting cyberphysical infrastructure. This will give rise to new opportunities for the Information and Communication Technologies (ICT) sector, paving the way to new services and applications able to leverage the interconnection of physical and virtual realms. There was an accident on your driving route causing a 15 minute detour. Your train is running 20 minutes behind schedule. This is communicated to your alarm clock. Which allows you 5 extra minutes of sleep. And signals your coffee maker to turn on 5 minutes late as well. And signals your car to start in minutes to melt the ice accumulated in overnight snow storms Within such perspective, the term Internet-of- Things (IoT) is broadly used to refer to both: (i) the resulting global network interconnecting smart objects by means of extended Internet technologies, (ii) the set of supporting technologies necessary to realize such a vision (including, e.g., RFIDs, sensor/actuators, machine-to-machine communication devices, etc.) and (iii) the ensemble of applications and services leveraging such technologies to open new business and market opportunities [2,3]. 1. M. Weiser, The computer for the 21st century, Sci. Am. (1991) L. Atzori, A. Iera, G. Morabito, The Internet of Things: a survey, Comput. Netw. 54 (15) (2010) The Internet of Things, ITU Internet Reports, < ESTIEM Magazine 45 th issue - Internet of Things 9

10 FOCUS TOPIC Interview with Prof. Dr. Steinmetz The Internet of the Day after tomorrow Despite its enormously fast development, the internet is still a young medium, whose potential is still unraveling. Therefore, a glance at possible future internets is very enthralling. TU Darmstadt Research Cluster Future Internet, Prof Dr. Ralf Steinmetz More than 400 years of newspapers, about 100 years of radio, over 50 years of television: The moment the Internet was made available for the public at large in the early 90s, it has had a high amount of media competitors. Still it took only one decade to outstrip the well-established media. Though it started as a mere text and image medium targeted at technical enthusiasts, by now it developed to an all-purpose medium for everyone and an important driving force for the economy. Despite its enormously fast development, the internet is still a young medium, whose potential is still unraveling. Therefore, a glance at possible future internets is very enthralling. Prof. Steinmetz, you are chairman of the research cluster Future Internet at the Technische Universität Darmstadt. Which Topics will shape the internet of the upcoming years? Steinmetz: In the research cluster Future Internet, we are primarily looking at advanced forms of communication and their technical infrastructure, as this serves the communication amongst humans as well as amongst machines. Further research fields are security, 3D documents and online business models. The increasing convergence of media is also a topic. Machines communicate with machines. How can we envision this? Steinmetz: It is often addressed as Internet of Things. Let me give you a very basic example: If you order a parcel today, you will automatically receive an once it is ready for collection. Meanwhile, the parcel carried out a lot of communication, from the sender via intermediate stations until delivery. With the changeover to the internet protocol IPv6 in the last years (and today), in the future every device and object will potentially have its own internet address. More and more automated processes evolve in various areas of application. For example, in the medical sector it would be imaginable that sensors monitoring the state of health of the patients would alarm the emergency doctor in critical situations automatically and transmit the state of health of the patient immediately. The doctor would be informed before he would even reach the site of the accident. This could save lives! I can assure you that we will see other new, currently unpredictable internet applications in the future. The internet already had a huge impact on the daily work life of many employees, especially through s. Do you expect more changes in the future? Steinmetz: Certainly! I think that especially the way how we collaborate will face further changes. Not only the communication amongst private persons will develop further, but also companies and their employees will interact even more independent from their location than today. More decentralized structures and a somehow centralized responsiblity can be put in place much easier with the help of the new internet. If more and more of our private and business communication will be handled over the internet, the security of those channels will get more and more important. Steinmetz: That is correct; especially in our wireless networks we need a communication technology that is equally secure and resilient. But security as a topic exceeds by far to just aoid viruses or involuntary external access. Under the caption Civil Security in the Future Internet, we deal with concepts how humans and machines can work together optimally in crisis situations, for example in case of an environmental disaster. All this happens in an excellent environment of our Darmstadt Research Cluster Future Internet. Among others there are over 100 scientists working on these very important security issues for the Future Internet. It is manly based upon security by design. 10 ESTIEM Magazine 45 th issue - Internet of Things

11 Smart cities, the first challenge for the Future Internet FOCUS TOPIC From the information and communication technologies (ICT) point of view, and at a holistic level, cities can be considered as systems of systems. However, one of the most well-known definitions of a Smart City was already provided some years ago by the EU project European Smart Cities [1]. Under this work, six dimensions of smartness were identified, each one of them somehow related to the ICT world (economy, people, governance, mobility, environment, and living). As the upsurge ICTs has become the nervous system of all modern economies, making cities smarter is usually achieved through the use of ICT intensive solutions. In fact, ICT is already at the heart of many current models for urban development: revamping their critical infrastructure and enabling new ways of city transport management, traffic control or environmental pollution monitoring. The extensive use of ICT is also empowering the development of essential services for health, security, police and fire departments, governance and delivery of public services. Nevertheless, the main concern with respect to most of these solutions is that its own commercial approach is leading to an unmanageable and unsustainable sea of systems and market islands. From the point of view of the Telcos, that is quite well aligned with the European Commission approach to the PPP, there is a need to reach to a high level agreement at an industrial level to overcome this increasing market fragmentation, which prevents solutions of becoming more efficient, scalable and suitable for supporting new generations of services that are not even envisaged nowadays. Consequently, the successful development of the Smart Cities paradigm will require a unified ICT infrastructure to allow a sustainable economic growth [2], and this unified ICT platform must be suitable to model, measure, optimize, control, and monitor complex interdependent systems of dense urban life [3]. Therefore in the design of urban-scale ICT platforms, three main core functionalities can be identified: Urban Communications Abstraction. One of the most urgent demands for sustainable urban ICT developments is to solve the inefficient use (i.e. duplications) of existing or new communication infrastructures. Due to the broad set of heterogeneous urban scenarios, there will be also a pronounced heterogeneity of the underlying communication layers. So far, through communications abstraction, urban-scale Professor Universidad Carlos III de Madrid Jose Manuel Henandex Muñoz ESTIEM Magazine 45 th issue - Internet of Things 11

12 FOCUS TOPIC Three core functionalities for the first challenge of the Future Internet ICT platforms will allow unified communications regardless the different network standards and will enable data transfer services agnostic to the underlying connection protocol. Furthermore, a major challenge in future urban spaces will be how to manage the increasing number of heterogeneous and geographically dispersed machines, sensors and actuators intensively deployed everywhere in the city. Unified Urban Information Models. Also related to the huge amount of heterogeneous information generated at urban scale, a unified ICT platform should be built on top of a unified model so that data and information could be shared among different applications and services at global urban levels. This will relay on the articulation of different enriched semantic descriptions, enabling the development of information processing services involving different urban resources and entities of interest. Specific information management policies should also be addressed to ensure the required level of security and privacy of information. Open Urban Services Development. Together with unified communications and information, a key functionality of urban ICT Platforms should be to guarantee interoperability at both the application and service levels. Only through open, easy-to-use, and flexible interfaces the different agents involved (public administrations, enterprises, and citizens) will be able to conceive new innovative solutions to interact with and manage all aspects of urban life in a cost-effective way. This will provide the necessary innovationenabling capabilities for attracting public and private investments to create products and services which have not yet been envisioned, a crucial aspect for SmartCities to become future engines of a productive and profitable economy. Once major challenges of unified urban-scale ICT platforms are identified, it is clear that the future development of Smart Cities will be only achievable in conjunction with a technological leap in the underlying ICT infrastructure. This technological leap can be faced by considering Smart Cities at the forefront of the recent vision of the Future Internet (FI). Although there is no universally accepted definition of the Future Internet, it can be approached as a socio-technical system comprising Internet-accessible information and services, coupled to the physical environment and human behavior, and supporting smart applications of societal importance [4]. Thus the FI can transform a Smart City into an open innovation platform supporting vertical domain of business applications built upon horizontal enabling technologies. The most relevant basic FI pillars [8] for a Smart City environment are the following: 12 ESTIEM Magazine 45 th issue - Internet of Things

13 The Internet of Things (IoT): defined as a global network infrastructure based on standard and interoperable communication protocols where physical and virtual things are seamlessly integrated into the information network [5]. FOCUS TOPIC The Internet of Services (IoS): flexible, open and standardized enablers that facilitate the harmonization of various applications into interoperable services as well as the use of semantics for the understanding, combination and processing of data and information from different service provides, sources and formats. The Internet of People (IoP): envisaged as people becoming part of ubiquitous intelligent networks having the potential to seamlessly connect, interact and exchange information about themselves and their social context and environment. At this point, it is important to highlight a bidirectional relationship between the FI and Smart Cities: as if, in the one direction, FI can offer solutions to many challenges that Smart Cities face; on the other direction, Smart city concepts Smart Cities can provide an excellent experimental environment for the development, experimentation and testing of common FI service enablers required to achieve smartness in a variety of application domains [6]. To this later extent, close to the IoP vision, the Living Labs network [7] based on the user-driven approach is of main relevance. 1. Smart Cities, Ranking of European medium-sized cities, 2. The ICT behind cities of the future, publications/unite-magazine-february-2010/theictbehind-cities-of-the-future 3. Simonov, M.: Future Internet applications relevant for smart cities, an ICT application area example: smart & proactive energy management, Open Innovation by FI-enabled services, Brussels, 15 January (2010) 4. Position Paper: Research Challenges for the Core Platform for the Future Internet. In: M.Boniface, M. Surridge, C.U (Eds.) information_society/activities/foi/library/docs/ fippp-research-challenges-for-coreplatformissue-1-1.pdf 5. Sundmaeker, H., Guillemin, P., Friess, P., Woelfflé, S. (eds.): Vision and Challenges for Realising the Internet of Things, CERP-IoT, March European Commission, Brussels (2010) 6. Future Internet Assembly 2009, Stockholm, Sweden (November 2009), information_society/activities/foi/library/docs/ fi-stockholm-report-v2.pdf 7. The European Network of Living Labs, Towards a Future Internet Public Private Partnership, Usage Areas Workshop, Brussels, 3 March (2010), society/activities/foi/events/fippp3/fi-pppworkshop-report-final.pdf ESTIEM Magazine 45 th issue - Internet of Things 13

14 FOCUS TOPIC Those who do nothing will experience a revolution. In the future, more and more devices and systems will be capable of sending and receiving data via the internet. For example, electric cars will automatically reserve a charge spot, and buildings will independently be able to calculate their energy requirements and cover them accordingly. This will give rise to completely new services which will transform people s daily lives. This is what we mean when we speak of the internet of things and services. By 2025, an estimated 50 billion appliances and systems will be able to exchange data and synchronize with each other without any human input. Professor Elgar Fleisch has been researching the economic impacts of this development for more than ten years. Among other things, he is the scientific head of the Bosch Internet of Things and Services Lab a Cooperation of HSG and Bosch, an innovation lab that was established at the University of St. Gallen, Switzerland, in University of St. Gallen, Switzerland Prof. Dr. Elgar Fleisch How would you describe the internet of things and services? The internet we have known up to now has been a platform for direct exchange between people. But now that we can build small computers into everything, sensor technology and small IT components have made it possible for any object to become part of the internet. And thus things that were once mute and inanimate can now take part in the grand concert we call life. This is the internet of things and services. Can you give some more concrete examples? Sure. Take pharmaceuticals packaging. Today all we can see is if there is medicine inside the bottle or blister pack. This is usually accompanied by a detailed package insert which many people don t understand. In the future, the packaging will be able to tell us if the contents are original or counterfeit. It will contain a treatment plan, warn if there is a danger of overdosing, contact the doctor to order a refill, and even ask the patient, how are you today? Even a simple soft drinks bottle could share much more information with its consumer. Nearly invisible IT components open up countless possibilities for communication between an object and the rest of the world. If products characteristics are going change so much, what will the industry need to do differently? In the future, we are going to have to think more about services. Can a machine part be connected with the internet? How can internet capability generate additional services for customers? As you can see, we have to think beyond just the product. This will lead to changes in design, the manufacturing process, customer relations, and in the long run, the entire business model. So companies have their work cut out for them. Are companies prepared for this change process? Many companies are definitely aware that a reorientation is necessary. Nonetheless, it appears that very few are addressing the topic in a coordinated way. But this is also difficult, since in many areas there currently isn t an obvious market for these new concepts. At the same time, companies have to continuously test the market, be smart enough to try new things, and be quick to start work on a concrete product. As I see it, hiring more engineers is not the answer. What will be crucial is having enough in-house computer-science expertise. In this regard, many product- and hardware-oriented companies have a lot of catching up to do. What role is your institute at the University of St. Gallen playing in all this? Here in St. Gallen, we ve been working on this subject for twelve years now. Our research is aimed at finding out what areas of application there could be for the pharmaceuticals industry, banks, energy suppliers, automakers, mechanical engineers, and many more. You could call us a research subcontractor. This allows us to generate ideas and run small pilot projects. We lay the foundations, and others build on them. 14 ESTIEM Magazine 45 th issue - Internet of Things

15 FOCUS TOPIC What type of partners are you looking to collaborate with? We need companies that are openminded and willing to approach new ideas objectively. Without this spirit of openness, it just doesn t work. The innovation laboratory we established with Bosch is a prime example. What Bosch contributes to the search for new solutions is a spirit of openness. But companies could easily conduct experiments on their own... Sure, but as a university no one will judge us too harshly if we occasionally try something off the wall and fail. A company always has to be careful that it doesn t damage its valuable brand through such attempts. So it s more difficult for them to be happy-go-lucky in their approach, while we are not held back by such concerns. Wanting to breathe life into soft drinks bottles with computer technology that s also pretty off the wall, isn t it? Admittedly, the initial main focus is not going to be on solutions for the end consumer. Right now, experts are more concerned with other questions, such as how manufacturing processes can be improved on an industrial scale. Just think about products that use an RFID chip to monitor the manufacturing process and report on its current status. Condition monitoring that is, the automated web-based checking of machines and equipment is already a reality. When will consumers start to experience the internet of things and services in their daily lives? That s an interesting question. Computers are becoming so small that they re no longer visible in products. Devices automatically network with each other without the consumer even being aware. Many current applications have already become so familiar that we don t even give them a second thought. Some prominent examples of this are ski passes, train and plane tickets, and modern entry systems for office buildings, factories, and stadiums. Devices automatically network with each other without the consumer even being aware. It all sounds like a field that leaves some room for deceptiveness. When will this become a major field with an economic impact? When it comes to security, it s already a major field. It s not through successful products like the iphone or ipad that the internet of things and services will become visible. Many applications simply run unseen in the background. From an economic point of view, we re going to see considerable increases in value and reductions in cost as a result of this. But all in all, the internet of things and services is an evolutionary process that will take place gradually over the next few years. Companies that don t do anything, though, will experience it as a revolution and find they re suddenly out of the game. How will this revolution play out? In the future, nothing will be possible anymore without computer scientists. If you want to recommend a secure career path to your children, tell them to study computing. Digitalization will cause many areas to change or disappear completely, as ever more hardware becomes superfluous. A classic example of ESTIEM Magazine 45 th issue - Internet of Things 15

16 FOCUS TOPIC this for me is the travel alarm industry. When did you buy your last travel alarm? Or think about how many functions are combined in a satellite navigation device. And even these devices are going to be made obsolete by smartphones. Companies would do well to pay attention to these trends. In my view, Bosch is right to go on the offensive in this respect. Doesn t the internet of things and services also require a proper infrastructure? Will a country fall behind if it doesn t invest in this early enough? I wouldn t go so far as to say that countries that don t have an existing infrastructure have no chance of keeping up with those that do. Many emerging markets are currently demonstrating that they re capable of gaining ground by simply leapfrogging over an entire generation of technology. However, it will be dangerous for those countries that steadfastly refuse to develop technologically, preferring instead to maintain the status quo. There, existing industrial structures might one day just collapse because they haven t kept pace with everyone else. So the internet of things and services won t supplant industry as we know it today? No, actually it will be an important part of it. Even now, we can t imagine any part of a company operating without the internet. It offers still undreamed-of possibilities, and these must be exploited. Companies that can t do so on their own should collaborate with others to make this possible. Otherwise, they ll be left behind. What s important is the willingness to try new things. This is one of the key characteristics of companies like Bosch. The internet of things and services offers them an enormous opportunity. What would you advise Bosch to do in order to exploit this opportunity? Bosch has demonstrated in the past that it knows how to cope with big technological changes. The advent of electronics in vehicles is an example of how the company turned a technological development into a very successful business. When it comes to the internet of things and services, I would advise against setting up overly large units. Over the next two to three years, it will be much more important to run pilot projects in every area of the company, in order to learn as much as possible. Isn t that taking a step backward, a return to the principle of trial and error? Yes, to a certain extent. For this reason, it shouldn t be Dr. Elgar Fleisch is a professor of technology management and director at the Institute of Technology Management at the University of St. Gallen (HSG). After graduating from the Institution of Higher Technical Education in Engineering, he studied business information technology at the University of Vienna. In 1993, he completed his doctorate at the Vienna University of Economics and Business on the subject of artificial intelligence in production scheduling. In 1994, Elgar Fleisch started researching business networking at the University of St. Gallen s Institute of Information Management, and in 2000 he was named assistant professor of business administration. Today Elgar Fleisch conducts research in the areas of operations management and the business aspects of ubiquitous computing. He has also co-founded a number of successful university spinoffs, which he continues to supervise. The results of his research activities have been published in more than 250 scientific journals and books. just a single part of a company that concerns itself with this subject. If all a company s divisions were to start focusing on the search for new products and services that make use of the internet of things and services, a lot of ground would be covered. And the chance for success would be greater. So in other words, try it and see? Exactly. With the same curiosity and perseverance we expect from our students. The way forward is clear - we just need to forge ahead with determination. Source: Geschäftsbericht 2012 der Robert Bosch GmbH 16 ESTIEM Magazine 45 th issue - Internet of Things

17 Professors of IEM meet up in Portugal: EPIEM Conference in Minho Enhancing further opportunities in the EPIEM-network EPIEM The past EPIEM - European Professors of Industrial Engineering and Management - conference was organized by the University of Minho in Guimaraes between the 27-28th of September. I was honoured to have the chance to represent ESTIEM at this prestigious event and contribute with ideas to the development of the fresh network. The main aim of the conference was to outline an action plan, set yearly goals, agree upon the structure and develop the visibility for the network. During the meeting we evaluated the potential expansion and new target strategy for the network. A common agreement was raised around the fact that we need to focus on encouraging prosperous PhD students to join, which could later result in a strong European Professors of supportive basis for our network. We will try to set ustrial Engineering and Management up a new plan for expansion, i.e. contacting more professors and asking them to join the network with the help of ESTIEM s Local Groups. International entrepreneurship courses mentored by universities. A multi-location event, similar to the Summer Entrepreneurship Training of the Business Booster, aiming at providing different perspectives for to-be-entrepreneurs. During the event the participants will receive mentoring advice from professors and local companies and come up with a business idea. An IEM Book. This would include best practices from students, who did an internship or a research at a company, from ESTIEM alumni, who are currently working in the professional field, managing their own enterprises and from professors. Local Group Budapest President of ESTIEM, Csaba Hartmann, Another big achievement of the meeting was to agree upon the aim of the network. The final phrasing of the mission and vision is still in progress, but the main issues that were raised were that the EPIEM network should exist to support IEM education all over Europe, maintain a knowledge-sharing platform between enthusiastic academicians, and shape the future of the European society via spreading best practices and values among students. As a result of fruitful discussions many potential ways for cooperation between ESTIEM and EPIEM were evaluated. The most interesting ones are: A thorough research of IEM curricula from all over Europe. This would aim at analyzing the key characteristics and strengths of each course and then take a further step towards the accreditation of them. Joint research projects for ESTIEMers mentored by EPIEM professors. ESTIEMers studying at different universities would join an international virtual team, where they would conduct research on a specific topic under the guidance of a professor. In addition to this the concept of opening up the professors meeting for ESTIEMers to provide a broader input scheme for ideas was discussed. This idea was warmly welcomed by all participants; the next EPIEM Meeting will take place in Graz from the 22-24th of May 2014, where the organizers will provide vacancies for ESTIEMers, Alumni and professors. This meeting will be a part of the 20th anniversary conference of the German speaking IEM institutions, providing an opportunity to set European-wide goals regarding development. Together Students, Alumni and Professors can make a change! They all agreed that we, as IEM students, have the chance and power to seize the opportunity to make Europe a better in the future! Please consider yourself as a person in the youth of Europe having the chance to make your surroundings, country and region better! Together Students, Alumni and Professors can make a change! ESTIEM Magazine 45 th issue - Internet of Things 17

18 ADVERTORIAL Over the Finish Line Quickly and Reliably Excellence in motorsports speed is one of the main ingredients. But in the production of racecars, reliability and precision are also crucial. This is why US company Pratt & Miller Engineering trusts measuring technology from ZEISS. The finish line is in sight, the checkered flag visible, adrenaline is in the air. Now is not the time for mistakes. The speedometer shoots up and the engine accelerates. Only a few seconds to go before a perfect win is secured. Corvette racing in the USA is like all racing series to be the first across the finish line, every aspect of the car must be right. Cars don t win races just because they are the fastest. In fact, it s about all of the small details being precisely and reliably produced and compatible with each other. This is exactly what Pratt & Miller concentrates on, and the company brings racing cars to their destination quickly and reliably through the development, production and inspection of its products. This US company has become one of the leading providers of innovative solutions for the automotive industry and in particular for the motorsports sector. The company has been relying on measuring technology from ZEISS since Increased requirements With less and less time to manage customer orders, tighter tolerances and increased customer requirements, Pratt & Miller recently found itself needing a more advanced quality inspection solution. Previously, measurements were taken using different sized measuring arms and various manual tools. To meet their new targeted tolerances however, they needed shorter turnaround times, reproducibility and more accuracy with the measuring tools they had used previously, this was an extremely difficult task. Internal design tolerance requirements were reaching 2 ten-thousandths of an inch and some customers Corvette ALMS at the Hours of Sebring race in Florida 18 ESTIEM Magazine 45 th issue - Internet of Things

19 ADVERTORIAL Frank Wilson measuring clutch disks specified tolerances as low as five micrometers. This led the company, in 2011, to purchase a CONTURA G2 bridge-type measuring machine from ZEISS with an active VAST XT sensor for high scanning speed a stroke of luck as it turned out. Most test pieces at Pratt & Miller are prototypes: for example clutch discs, racecar chassis components or wheel suspensions for racing cars developed and produced for various series including Corvette Racing and Cadillac Racing. Maximum precision is required for the measurement of these parts. Therefore, wheel suspensions are measured numerous times on the bridge-type measuring machine. For motorsports components which have long lead times and tight deadlines, speed and reproducible precision are absolutely vital. About twelve components are measured per day using the CONTURA G2, which includes the re-inspection of used parts. Depending on the production program, the daily volume can rise to over 100 parts. Massive time savings With CONTURA G2, Pratt & Miller also saves time. The inspection of wheel suspensions, which took two hours using manual tools, now takes just 20 minutes. Instead of the 10 to 20 tools it took in the past, measurements are now made with just one instrument. The use of the CONTURA G2 also pays dividends in the measurement of chassis tuning systems for the race cars and it helps find areas where there is room for improvement quickly. The graphic function of ZEISS CALYPSO software is also highly useful for Pratt & Miller: Thanks to the visualization, I can easily show my colleagues what I m talking about, without having to produce several drawings, says Frank Wilson, Head of Quality Assurance, concluding: When you see how much more precise and reproducible the measurements with ZEISS are, you realize that the benefits are invaluable. We have thus attained a new level of reliability. Source: CZiB international ESTIEM Magazine 45 th issue - Internet of Things 19

20 INSIDE ESTIEM Today I think it was hardly possible Christoph Hagedorn First president of ESTIEM 20 ESTIEM Magazine 45 th issue - Internet of Things