Convergence of Mobility, Analytics, Social and Cloud to Drive Innovation

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1 August 2013 Convergence of Mobility, Analytics, Social and Cloud to Drive Innovation Kerrie Holley, IBM Fellow, Research

2 Four primary forms of innovation takes place within the enterprise 2

3 Hal Varian, Chief Economist at Google on Combinational Innovation Component parts are all bits: Protocols: TCP/IP, HTTP, CGI, SQL, Languages: HTML, XML, Java, Python, Perl, Bits / Protocols / Languages can be combined to make: Web Pages, intranets, chat rooms, auctions, exchanges, video streaming, VOIP, search engines, tweets, No time to manufacture, no inventory problems, no delivery problems Bits can be shipped around the world in seconds, and innovators can work in parallel Result: extremely rapid evolution and technologial progress Question: What are the implications for commerce? 3

4 Mega Trends Growing Scale / Lower Barrier of Entry Users Transactions Computations Data Technology Drivers Increasing Complexity / Yet More Consumable Data and data management Workloads Discovering insights Interaction Mobile - Social Cloud - Analytics / Big Data Fast Pace Evolving business eco-system Dynamic scalability Minimize time to value Keeping pace with technology and globalization Contextual Overload Proliferation of sensors and devices Demand for personalization Just in time 4

5 Major Waves of Technology Back Office Computing Client Server PC World Wide Web and ebusiness Confluence of Social Mobile Cloud Analytics / Big Data 60 s 80 s 90 s We are here 5

6 The enterprise is transforming New user: fundamental Shifts in Devices and Usage PC Mobile Search Social Traveling Heavy Traveling Light Minimal Insight Contextual Standard Interfaces Imagination of User Interfaces New developer: taking control over the corporation with Open Source Prosumers are becoming the newest developers The new developer is API driven Application economy of the enterprise is changing: bring your own applications, data and device to the enterprise Unaware Incorporated Location Services Toy Apps Business Level Capabilities Monolithic applications Mobile Self-Service Marketplaces Disruptors: born on the Internet Companies 6

7 The Web Beyond the Browser Businesses Are Evolving stores (800) ###s web sites Web APIs are the new, fast-growing business channel Not having an API today is like not having a Web Site in the 90s $7bn worth of items of items on ebay on through ebay APIs through APIs Mark Carges (Ebay CTO) Mark Carges (Ebay CTO) The API which has easily 10 times more traffic then the website, has been really very important to us. Biz Stone (Co-founder, Twitter) The adoption of of Amazon s Web Web services services is currently is currently driving more network driving activity more then network everything activity Amazon then everything does through Amazon their traditional web sites. does Jeff Bar through (Amazon their evangelist) traditional / Dion web Hinchcliffe sites. (Journalist) Jeff Bar (Amazon evangelist) / Dion Hinchcliffe (Journalist) Web 1994 was the get me a domain and a page era. Web 2000 was the make my page(s) interactive and put people on it era. Web 2010 is the get rid of pages and glue APIs and people together era. Robert Scoble (Author of tech blog Scobleizer) 7

8 Business is experiencing the fourth wave of information technology evolution Social Mobility API API API API API API API API Internet / e-business Cloud Analytics Client-Server Mainframe 8

9 Successful CIOs blend three pairs of roles that seem contradictory, but are actually complementary Insightful Visionary Savvy Value Creator Collaborative Business Leader Making Innovation real Raising the ROI of IT Expanding business impact Able Pragmatist Relentless Cost Cutter Inspiring IT Manager By integrating these three pairs of roles, the CIO makes innovation real, raises the ROI of IT and expands business impact 9

10 The most effective CIOs consider the full range of possible influences when evaluating how each pair of roles should be prioritized Macroeconomic factors Regional conditions Industry characteristics Organizational influences Personal aspirations Stay abreast of market forces Pay attention to geographical and regional particulars Know the availability of industry-specific skills Understand how customer expectations are changing Know where competitive threats exist Understand how customer relationships are evolving Understand the organization structure and culture Evaluate the overall business and IT situation Request input from end users and IT colleagues to identify areas of strength, as well as improvement opportunities 10

11 Kerrie Holley; twitter.com/kerrieh blogs/page/clientsoa 11

12 12

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