Mobile Enterprise Cloud solutions for accelerating mobile innovations -

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1 Mobile Enterprise Cloud solutions for accelerating mobile innovations PDF generated August 11, 2015 by CBPN. 1 / 12

2 Table Of Contents Mobile Enterprise... 3 Customer Cloud Architecture for Mobile... 4 Centrilogic - Mobile enterprise transformation through Hybrid Cloud Outsourcing... 7 Lessons from the Enterprise Mobile Trenches: Advice from a Chief Mobile Officer Apprenda: Accelerating Enterprise Mobile Development Strategies through Private PaaS / 12

3 Mobile Enterprise by CBPN Admin - Monday, June 22, transform sales operations. Organizations such as Coca Cola are utilizing Mobile Enterprise to As this case study profiles they have equipped their small business customers, like restaurants, with Get Happy smartphone and tablet apps. This helps them improve their ordering efficiency and simultaneously grow sales for Coca Cola. It includes a simple digital loyalty program, so Coca Cola is enabling their primary sales channel to become more customer-centric. They also leveraged the same platform (Salesforce.com) to provide mobile business apps to their own field sales staff, further boosting their productivity. Agenda This guide details: A core Mobile Enterprise reference model Expert articles on case study examples Vendor Directory 3 / 12

4 Customer Cloud Architecture for Mobile by CBPN Admin - Saturday, August 01, The Cloud Standards Customer Council offer this white paper: Customer Cloud Architecture for Mobile for helping plan a mobile strategy and deployment. Executive Overview This reference document sets out to describe a complete taxonomy of Mobile Enterprise functionality, suggesting a Solution Taxonomy made up of four main components: 1. Mobile App Development 2. Network Services 3. Mobile Device Management 4. Mobile Enterprise Integration At a high level this would correlate with a sourcing strategy, where 1) in-house or outsourced developers are utilized and key issues include platform decision strategies (Android et al), and mobile and telco operators for 2). 3) and 4) are quite separate functions but could be combined and sourced from one supplier, as both are enterprise software units that could be Cloud-hosted and thus delivered as a single X-aaS solution. The CSCC document describes: The mobile backend components and the mobile application services and data components are deployed on to VMs, containers and bare metal nodes, provisioned in the IaaS environment, and Can be public, private or hybrid Cloud. The difference between the two is that MDM is typically off-the-shelf functionality and is more likely to feature in a corporate mobility program such as a BYOD Bring Your Own Device initiative. Thus it can be a relatively simple feature comparison decision, whereas 4) the Mobile Enterprise Integration platform, will have a more profound impact on the architecture and success of the project. This component deals with how the new apps will interact with back-end business systems and thus form the lynch pin to the value of the app itself. 4 / 12

5 #Executive Insights: Bi-modal IT When you consider that Uber Taxis is in essence nothing else except a mobile app, you can appreciate the strategic potential of the technology and also the inherent challenges. Deploying a mobile app into hundreds of countries that serves to co-ordinate and transact millions of cars and people is a considerable technical feat, demanding advanced skill sets and high speed innovative cultures. This can be a step too far for many IT departments today given the full plate they already have managing the existing legacy business systems, creating a situation of innovation gridlock and forcing, or encouraging, what Gartner describes as Bi-modal IT, the development of two distinct IT organizations moving at different speeds, the new one specializing in the faster moving world of mobile & Cloud apps, the other continuing at the usual speed required for the existing estate. #Digital Innovations CIO.com explores if this gives up on the existing IT team and seems a reasonable consequence to consider, however equally it does meet the urgency of the situation, which is to respond to the threat and opportunity of these new mediums. In a mobile device obsessed world introducing new digital services, like being able to use your smartphone to take a picture of a cheque and then deposit it to your banking account, could be such a huge time saving feature (eg. small business owners) that it s a compelling enough benefit/hassle ratio such that they switch accounts. Given consumers see little differentiation in the core banking services then these factors can become major competitive advantages that significantly move the needle on market share rate gains. This of course means that banks are also threatened by competitors with the same ambitions and who are perhaps further ahead in their innovation program, and so high speed capability is required in some form. The key aspect of this is that Cloud technology lends itself to this goal, indeed its defining characteristic is the enablement of new Enterprise DevOps ways of working, those that are inherently agile, modular and automated. Harnessing this capability to produce new digital innovations, like mobile apps, is exactly the type of goal for such an investment. Solution Taxonomy 5 / 12

6 The CSCC Mobile Enterprise guide isn t intended as a detailed solution analysis, it doesn t explore industry specific scenarios such as digital cheque deposits for example. Rather it defines a high level functional break down of any general mobile app scenario. Mobile Components App Dev & SDKs. Management Agent, Offline Capabilities Public Network Components DNS, Firewall, CDN and Load Balancers, Multiple Provider Network Provider Cloud Service Components Mobile Gateway Authentication/Authorization Mobile Backend API Implementation, Push Notifications, Location Services Mobile Business Applications: Campaign Management, Workflow Rules Mobile Business Applications Proximity Services and Analytics Campaign Management Mobile Device Management Enterprise App Distribution, Mobile Device Security Data Services: Mobile App Database Security Services: identity and Access Management, Data & Application Protection 6 / 12

7 Centrilogic - Mobile enterprise transformation through Hybrid Cloud Outsourcing by neilmcevoy - Friday, December 19, Charting the Cloud industry landscape we can see a number of principle categories of suppliers, ranging from Amazon dominating what is mainly the enterprise web hosting market, i.e. high-volume web applications, typically purchased by the developer directly for that single application, across to IBM, Fujitsu et al who service the multi-million dollar traditional IT outsourcing contracts signed by the CIO, down to the myriad of smaller players who position as Cloud hosting providers but really the bulk of their business is co-location and simple managed services, usually purchased by the IT infrastructure team. Hybrid Cloud Outsourcing The intersection of the three is a super-hot sweet spot that can be described as Hybrid Cloud Outsourcing, and has been the main category I have been tracking development of because I believe it will usher in a second main phase of growth in the Cloud industry, where the first was defined and dominated by Amazon. As the idea suggests the challenge for most organizations is that they have more than just one application, and even some legacy equipment, and so the pure play Amazon Cloud isn t really intended for them. Equally a large outsource contract is far too heavy and expensive an approach especially for SMEs but equally the simple co-location and managed services aren t enough either. So for the massive mid market that lies just beneath the fortune1000 IT outsourcing market a category of Hybrid Cloud Outsourcing will emerge, that leverages the commodity infrastructure of Cloud for flexible pricing and dynamic IT, to provide a new suite of managed services tailored specifically for this unmet need. 7 / 12

8 Mobile Enterprise Transformation This market will ignite when Cloud is used for what it is ideal for: New capabilities that business currently doesn t have nor has the budget or skills for developing in-house, the leading example being mobile enterprise applications. With this in mind a compelling case study example is Centrilogic, Canada s emerging powerhouse player for the global Cloud market and a leading pioneer of this segment. Based in Toronto and operating nine of their own data centres across the world, this highlights the first foundation of HCO, the ability to offer a full set of facilities including co-location of legacy equipment combined with the same multi-zone Cloud hosting that Amazon offers for IaaS. Furthermore as described in their case study of the solution delivered to OTS, the Ontario Tire Stewardship, the combined in-house ability to develop mobile applications means they could offer an end to end solution for business transformation. As the case study describes OTS were able to go from a cumbersome, expensive paper-based process to one using ipads that achieved a 33% reduction in time spent per month processing claims. That translates to approximately $370,000 in annual cost savings from manual processes and paper costs, $174,912 savings in annual shipping costs and $20,000 savings in paper form printing costs. The value of Amazon is often described as the ability to swipe a credit card and go, ideal for those application developers who know exactly what they need, and have a single application to cater for. In contrast the CIO facing a mixed bag of legacy applications and infrastructure while receiving pressure to go Cloud and modernize the enterprise will know that this approach will do little to help them nor will the traditional IT outsource route provide the cost savings that are also expected from this wondrous new technology the CEO has heard so much about. Therefore the Hybrid Cloud Outsourcing trend will emerge to meet the needs of the much larger market of everything else that Amazon doesn t do, which is the rest of the iceberg underneath only the tip they have addressed thus far. Players like Centrilogic with the muscle to work globally but still small enough to be agile and flexible, the essential essence of this solution set, are therefore poised to dominate the much larger phase two of the Cloud industry growth. 8 / 12

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10 Lessons from the Enterprise Mobile Trenches: Advice from a Chief Mobile Officer by CBPN Admin - Wednesday, July 15, Do you wish you had a Chief Mobile Officer to tell you how to manage iphones, many different Android devices and various tablets in your organization? How do you go beyond and leverage application & content on mobile devices? How do you protect your network and restricted data from a malicious mobile user without compromising the mobile experience? Is Android the way to go? Is BYOD the way to go? Learn from an expert who has developed and implemented a successful enterprise mobile strategy for many companies including Fremont Bank, SanDisk and ebay/paypal. BrightTALK Webinar 10 / 12

11 Apprenda: Accelerating Enterprise Mobile Development Strategies through Private PaaS by CBPN Admin - Tuesday, August 11, A white paper from Apprenda: Download registration. Relative to the CSCC Mobile Enterprise best practice guide, Apprenda offers a PaaS suite for hosting the component parts they describe in the Cloud Provider Services section, most notably Backend-as-a- Service. With the primary role of this suite being to connect mobile app clients with back-end data stores, then it will need to be able to scale dynamically in response to fluctuating, high volume demand, as well as ensure security. Apprenda provides the core Cloud platform components that meet these needs, such as: Multi-tenancy scalability Security policy enforcement The Apprenda PaaS is a software layer that can stitch together any number of server OS instances and load balancers into a distributed, logical, single-instance, shared services and data container. Apprenda aggregates all CPU, memory and storage capacity across OS nodes into an aggregate resource pool where enterprises can publish their mobile back-end web services and data models as guests to the hosting platform. Accelerating developer productivity, enabling them to deploy mobile back-end interfaces faster and also more reliably, can greatly speed time to market innovation of new apps. 11 / 12

12 Powered by TCPDF ( Mobile Enterprise Cloud Best Practices Global best practice standards for adopting Cloud Computing PDF generated August 11, 2015 at 9:36 AM by CBPN. 12 / 12