City Heights Support Services Snapshots

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1 City Heights Support Services Snapshots Compiled by: Becky Modesto, Director of University Relations Phillip A. Barbour Julie M. Le 1

2 Unless otherwise specifically stated, the information contained herein is made available to the public by Price Charities for use as a resource document. Price Charities developed the City Heights Support Services Snapshots with the intent to transmit information to strengthen networking between organizations. Price Charities compiled all information with the express permission of the appropriate entity, neither Price Charities nor any other agency or entities named hereof assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information. 2 Updated 4/1/15

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4 Organization Page Number A Able Disabled Advocacy (AD-A). 17 Affordable Housing Advocates.. 21 AjA Project.. 23 Alliance for African Assistance.. 25 Alpha Project. 27 Alternative Healing Network.. 29 Asociacion de Liderazgo Comunitario.. 31 B Big Brothers Big Sisters.. 33 Bridge of Hope.. 35 C California Western School of Law City Heights Community Law Project Cardinals Interact Casa Cornelia Law Center. 41 Catholic Charities 43 Center for Community Counseling and Engagement.. 45 Center for Community Solutions. 47 Center for the Blind and Visually Impaired 49 Central Public Region Health Center. 51 Cesar Chavez Service Clubs.. 53 Circulate San Diego 55 City Heights Community Development Corporation City Heights Farmers Market.. 59 City Heights Foundation. 61 City Heights Recreation Center. 63 City Heights Wellness Center. 65 College Area Pregnancy Services 67 Community Housing Works. 69 Comprehensive Training Systems.. 73 Consensus Organizing Center 75 Copley Family YMCA Community Resources and Self Help E East African Community and Cultural Center Elder Help of San Diego

5 Organization Page Number F Family Health Centers of San Diego.. 87 Feeding America G Girl Scouts Global Institute for Public Strategies H Home Start.. 95 Horn of Africa I International Rescue Committee. 99 J Jacobs & Cushman San Diego Food Bank Jewish Family Services Juma Ventures. 107 K Karen Organization of San Diego L La Maestra Community Health Centers Leah s Pantry. 113 License to Freedom M Mama s Kitchen Mid-City CAN. 119 Multi-Cultural Community Relations Office. 121 N National Conflict Resolution Center Neighborhood House Association Nile Sisters Development Initiative 127 O Ocean Discovery Institute. 129 Outdoor Outreach. 131 P Planned Parenthood Pro Kids The First Tee San Diego

6 Organization R Page Number READ San Diego San Diego Library 137 Reality Changers. 139 Restorative Justice Mediation Program S Salvation Army Ray & Joan Kroc Center. 143 San Diego Canyonlands San Diego Family Care. 147 San Diego Futures Foundation San Diego Hunger Coalition San Diego Organizing Project San Diego Regional Center San Diego Workforce Partnership San Diego Youth Services. 159 SAY San Diego SAY San Diego Teen Court. 163 School in the Park Second Chance Serving Seniors. 169 Somali Bantu Association of America Somali Family Service Southern Sudanese Community Center STAR/PAL Survivors of Torture International T Tariq Khamisa Foundation 181 TranscenDANCE U UCSD Mother, Child, Adolescent HIV Program United Women East African Support Team Uplift Urban Corps UrbanLife

7 Organization Page Number W Waters of Jordan 195 Y YMCA Youth and Family Services 197 7

8 Index by Category Arts and Culture AjA Project Cesar Chavez Service Clubs City Heights Recreation Center Pro Kids The First Tee of San Diego School in the Park TranscenDANCE Civic Engagement Media AjA Project Asociacion de Liderazgo Comunitario Cesar Chavez Service Clubs Circulate San Diego Feeding America Girl Scouts Global Institute for Public Strategies License to Freedom Mid City CAN San Diego Hunger Coalition San Diego Organizing Project Somali Family Services STAR/PAL TranscenDANCE Environment Affordable Housing Advocates Asociacion de Liderazgo Comunitario Cesar Chavez Service Clubs Circulate San Diego City Heights Community Development Corp City Heights Recreation Center Community Housing Works Global Institute for Public Strategies Ocean Discovery Institute Outdoor Outreach San Diego Canyonlands San Diego Futures Foundation Urban Corps 8

9 Index by Category Health Alpha Project Alternative Healing Network Bridge of Hope Cesar Chavez Service Clubs Central Region Public Health Center City Heights Community Development Corporation City Heights Farmers Market City Heights Recreation Center City Heights Wellness Center Copley Family YMCA Community Resources and Self Help (CRASH) Crawford Community Connection Family Health Centers of San Diego Feeding America Global Institute for Public Strategies Home Start Horn of Africa International Rescue Committee Jacobs & Cushman San Diego Food Bank La Maestra Community Health Centers Leah s Pantry License to Freedom Mama s Kitchen Neighborhood House Association (Head Start) Nile Sisters Development Initiative Planned Parenthood Pro Kids The First Tee of San Diego Salvation Army Ray & Joan Kroc Center San Diego Hunger Coalition San Diego Organizing Project San Diego Regional Center San Diego Youth Services SAY San Diego Second Chance 9

10 Index by Category Health Somali Family Services Southern Sudanese Community Center Survivors of Torture International YWCA of San Diego Immigration & Resettlement AjA Project Alliance for African Assistance Asociacion de Liderazgo Comunitario California Western School of Law City Heights Community Casa Cornelia Law Center Catholic Charities East African Community and Cultural Center Horn of Africa International Rescue Committee Jewish Family Service Karen Organization of San Diego Nile Sisters Development Initiative Somali Family Services Southern Sudanese Community Center Survivors of Torture International Jobs Able-Disabled Advocacy AjA Project Alliance for African Assistance Alpha Project California Western School of Law City Heights Community City Heights Community Development Corporation Comprehensive Training Systems Copley Family YMCA East African Community and Cultural Center Home Start Horn of Africa International Rescue Committee 10

11 Index by Category Jobs Jewish Family Service Juma Venture Karen Organization of San Diego Nile Sisters Development Initiative San Diego Workforce Partnership San Diego Youth Services SAY San Diego Second Chance Somali Family Services Southern Sudanese Community Center Urban Corps Youth Build Labor Council Safety AjA Project Center for Community Solutions City Heights Recreation Center Consensus Organizing Center East African Community and Cultural Center Global Institute for Public Strategies Home Start Jewish Family Service License to Freedom Multi-Cultural Community Resource Center Neighborhood House Association (Head Start Restorative Justice Mediation Program San Diego Futures Foundation San Diego Teen Court SAY San Diego Southern Sudanese Community Center STAR/PAL Traiq Khamisa Foundation Waters of Jordan YWCA of San Diego 11

12 Index by Category Social Services Able-Disabled Advocacy Affordable Housing Advocates Alliance for African Assistance Alpha Project Asociacion de Liderazgo Comunitario Catholic Charities Center for Community Counseling and Engagement Center for Community Solutions City Heights Community Development Corporation City Heights Wellness Center Community Housing Works Community Resources and Self Help (CRASH) Crawford Community Connection East African Community and Cultural Center Elder Help of San Diego Feeding America Home Start Horn of Africa International Rescue Committee Jacobs & Cushman San Diego Food Bank Jewish Family Service Karen Organization of San Diego Leah s Pantry Multi-Cultural Community Resource Center National Conflict Resolution Center Neighborhood House Association (Head Start) Nile Sisters Development Initiative Salvation Army Ray & Joan Kroc Center San Diego Futures Foundation San Diego Hunger Coalition San Diego Regional Center Second Chance 12

13 Index by Category Social Services Somali Family Services Southern Sudanese Community Center Survivors of Torture International Uplift UrbanLife Waters of Jordan YMCA Youth& Family Services YWCA of San Diego Youth Mentoring and Education Able-Disabled Advocacy AjA Project Alpha Project Asociacion de Liderazgo Comunitario Big Brothers Big Sisters Cardinals Interact Casa Cornelia Law Center Center for Community Solutions Cesar Chaves Service Clubs Circulate San Diego City Heights Community Development Corporation City Heights Recreation Center City Heights Wellness Center Community Housing Works Consensus Organizing Center Copley Family YMCA Family Health Centers of San Diego Girl Scouts Home Start International Rescue Committee Jacobs & Cushman San Diego Food Bank Jewish Family Service Juma Venture License to Freedom 13

14 Index by Category Youth Mentoring and Education Mid City CAN Multi-Cultural Community Resource Center National Conflict Resolution Center Neighborhood House Association (Head Start Nile Sisters Development Initiative Ocean Discovery Institute Outdoor Outreach Planned Parenthood Pro Kids The First Tee of San Diego READ San Diego Reality Changers Restorative Justice Mediation Program Salvation Army Ray & Joan Kroc Center San Diego Canyonlands San Diego Futures Foundation San Diego Hunger Coalition San Diego Organizing Project San Diego Regional Center San Diego Teen Court San Diego Workforce Partnership San Diego Youth Services SAY San Diego School in the Park Second Chance Somali Family Services Southern Sudanese Community Center STAR/PAL Survivors of Torture International Traiq Khamisa Foundation TranscenDANCE UCSD Mother, Child and Adolescent HIV Programs United East African Women's Support Team 14

15 Index by Category Uplift Urban Corps UrbanLife Waters of Jordan YMCA Youth & Family Services Youth Build Labor Council 15

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17 Able Disabled Advocacy Mission: To provide vocational skills training and educational advancement for youth and adults with disabilities and other employability challenges. To assist them in finding employment and overcoming barriers to personal and financial self-sufficiency. Contact: Elaine Cooluris Executive Director (619) Who are they? Able-Disabled Advocacy (A-DA) is a 501(c)(3) non-profit organization that was founded in 1975 in San Diego, California, which serves over 800 individuals a year at four locations. A-DA program sites include (1) A-DA s main office in City Heights, which serves the Metro, North County, and East County regions of San Diego; (2) a Youth Center in Mount Hope, which, serves the City Heights area; (3) a Veterans Center, which serves the downtown and southern Metro areas; and the South County Career Center where A-DA co-locates both veterans services and advanced Information Technology (IT) training. A-DA provides educational advancement opportunities for youth and adults, vocational skills training, work-based learning, work readiness and life skills Training, career counseling and job placement assistance in a wide variety of occupations, through their contacts with over 500 employers every year. What is their affiliation with City Heights? Their main office and the majority of their Technology-Based Learning (TBL) programs are located in City Heights at 4283 El Cajon Boulevard, Suite #110, San Diego, CA They generate millions of new grant dollars each year to serve San Diego adults and youth with a particular interest in City Heights and other challenged areas highly impacted by crime and poverty. What support services do they offer? TechWORKS Program: Provides technical training and employment in labor market demand occupations with career pathways for low-income individuals. The program offers highly skilled vocational training leading to industry recognized credentials in IT and healthcare, utilizing distance learning strategies; and provides Technology-Based Learning (online coursework), which can be accessed in both lab settings and from home for those with mobility and childcare issues. Computers are donated to those who do not have a computer at home. Homeless Veterans Reintegration Program: Provides technical training and employment in labor market demand occupations with career pathways for Homeless Veterans; offers training in a wide variety of occupations, housing and transportation assistance, hot meals (breakfast and lunch), and an array of other support services. VetWORKS: Provides technical training and employment in labor market demand occupations with career pathways for recently separated veterans, with priority placed on veterans with service-connected disabilities (Wounded Warriors); offers training leading to industry recognized credentials in IT, business services, healthcare, and other occupations in local labor market demand, utilizing distance learning strategies, which can be accessed in both their lab settings and from home, for those with mobility challenges and childcare issues. YouthBuild: Operates over a three year period and is dedicated to the personal, educational, and vocational advancement of drop-out youth (16-24 years of age) who have high risk challenges to success (i.e. offender and gang youth, foster youth, and homeless youth). During YouthBuild, students participate in: (1) Education leading to a diploma; (2) Training in Green Construction that results in a credential as a Level I or Level II Apprentice; (3) Leadership/Citizenship Development activities; and (4) 120 hours of community service, which offers youth opportunities to earn back community respect and trust. Employment Services Vendor Program for clients of the Department of Rehabilitation. Ticket to Work Program: Is a work incentive program of the Social Security Administration to help disability recipients get off public benefits because they work and support themselves. Participation is voluntary. It is only for disabled individual who desire to get off benefits. San Diego CONNECTS: Provides free desktop computers to eligible New Internet Subscribers. Through a grant from the California emerging Technologhy Fund, low-income, veterans, seniors, and those with disabilities can receive a free desktop computer with documentation of a new internet subscription. Those with existing internet service will not be eligible. 17

18 What is their organizational profile? Staff: 28 Full-time, 1 Part-time Volunteers: 26 annually Who do they serve? Adults with disabilities Youth ages 16 to 24 years of age Unemployed/underemployed Dislocated workers Homeless veterans Recently separated veterans What are their goals? Provide persons with disabilities and other employability challenges training and employment opportunities to increase independence and improve quality of life. Employ qualified people who can effectively assist in the achievement of their mission through high quality work and excellent customer service. Provide a work environment that is conducive to personal and professional growth. Promote a cooperative approach with their employees to provide a positive working environment. Generate sufficient revenue to not only sustain, but to grow the organization, and enhance the comprehensive array of employment-related services they offer. Further expand the demographics (target populations) of those they serve. Extend the scope of their leveraged partnerships, employer networks, and funding resources. Generate more extensive Fee for Service activities to increase revenue. What impact have they made? Placed over 13,000 San Diegans into living wage jobs. Provided comprehensive employment and training services for persons representing all ages, ethnicities, and disability groups. Received the President s New Freedom Initiative Award during its inaugural year, for outstanding efforts in advancing the employment of people with disabilities through the use of Assistive Technology. Provided occupational skills training, work-based learning opportunities, Work Readiness Training, career counseling, and job placement in a wide variety of occupations. Provided occupational skills training using Assistive Technology that is directly tied to employmentrelated outcomes and job placement. Placed 80% of youth who completed YouthBuild into jobs. Who are their key supporters? California Employment Development San Diego Gas & Electric Department San Diego Workforce Partnership City of San Diego San Diego Association of Governments National Football League Foundation U.S. Department of Labor 18

19 Who are their community partners? California Department of Rehabilitation City of San Diego County of SD Department of Probation U.S. Department Health & Human Services Agency Hoover High School ResCare San Diego "Mayor's Committee on Disability" San Diego Association of Governments San Diego Housing Commission San Diego Unified School District - Special Education Department San Diego Vet Centers San Diego Comm. on Gang Prevention & Intervention San Diego County of Education/Juvenile Court & Community Schools San Diego Futures Foundation San Diego Health Care Association San Diego Workforce Partnership Skillsoft/Association of Rehabilitation Programs in Computer Technology South County Economic Development Council University of California San Diego, Alliant & University of California San Diego Veterans Affair Hospital Veterans Administration Veterans Service Office 19

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21 Affordable Housing Advocates Mission: To expand affordable housing for the poor through legal advocacy. Contact: Catherine A. Rodman Director & Supervising Attorney (619) Who are they? Affordable Housing Advocates (AHA) is a 501(c)(3) non-profit public benefit corporation working to save rental housing, improve it, and add to it, to create balanced communities. AHA represents the poor through impact litigation and advocacy. AHA provides legal representation in impact housing and tenants' rights cases through two projects: Project IMPACT and the Tenants' Rights Project. What is their affiliation with City Heights? Located in City Heights at 4305 University Avenue, Suite 520, San Diego, CA Most of their clients live in the City Heights and Mid-City area. What support services do they offer? Project IMPACT: Represents clients in their fight for housing justice by enforcing laws that require planning, funding, and development of affordable housing and balanced communities. Tenants Rights Project: Works to save rental housing and helps tenants in their fight for decent housing. What is their organizational profile? Staff: 2 Full-time, 4 Part-time Who do they serve? Extremely low income individuals and families earning at or below 125% of the federal poverty guideline. If employed, this equates to at or near minimum wage. In 2012, the Tenants Rights Project served 117 individuals: o Male: 33.3% (39) o Female: 66.6% (78) o White/ Non Hispanic Origin: 16.2% (19) o Black/ Non Hispanic Origin: 12.8% (15) o Hispanic: 65.8% (77) o Asian or Pacific Islander: 0.9% (1) o Other: 2.6% (3) What are their goals? Conduct impactful litigation for low income individuals and families. Ensure that former redevelopment agencies past, unmet affordable housing obligations are met in the region. Agencies have four long-term affordable housing obligations. They must: o Replace all low and moderate income housing demolished as a result of a redevelopment project, within four years. o Develop land purchased with housing funds, within five years of purchase, or within one extension up to another five years. o Every 10 years, ensure that a minimum amount of the housing rehabilitated or built in the project area, or by the agency, is affordable. o Every 10 years, target the housing fund to assist the very low and low income, and families with children, in proportion to their needs among all income eligible households: the very low, low, and moderate income. 21

22 What impact have they made? The Tenants Rights Project served 117 low income individuals in Project IMPACT: o Won a five year litigation ensuring the building of 208 additional affordable housing units in Brea. For more information see: o Recovered $34 million in underfunding for the Housing Fund in Escondido and ensured income to the fund through For more information see: o Recovered over $9 million in underfunding and misexpenditures for the Poway Redevelopment Agency s Housing Fund. For more information see: o Successfully settled a case requiring the development of 272 (10%) 1, 2, and 3 bedroom affordable apartments in a previously exclusive development of 2,718 new homes in San Elijo Hills, San Marcos. For more information see: impact_san_marcos.html Who are their key supporters? Most of their funding comes from attorney fee awards Price Charities The Impact Fund [Escondido litigation] The State Bar of California s Legal Services Trust Fund Program Who are their community partners? Sister non-profits that serve clients on housing issues, including: o Center for Social Advocacy o Fair Housing Council of San Diego o Legal Aid Society of San Diego, Inc. 22

23 The AjA Project Mission: To provide photography-based programming and an assets-based model to transform the lives of youth and communities. Contact: Sandra Ainslie Executive Director (619) Who are they? AjA is a non-profit organization which uses a method known as participatory photography method and an assets-based approach (a principle that focuses on the talents, skills, and assets of an individual rather than on problems and needs) to empower youth to reach their full potential through after-school and in-school programs. AjA is an acronym for the phrase autosuficiencia juntada con apoyo which means supporting self-sufficiency. What is their affiliation with City Heights? Located in City Heights at 4089 Fairmont Avenue, San Diego, CA Of the youth they serve, 75% are from City Heights. What support services do they offer? Journey: An afterschool program working with high school refugee students using a participatory photography method to help with trauma processing, issues around identity, behavioral health, linguistic ability, and social capacity. Photo City: A participatory photography program created in response to community violence to help youth think critically about what is going on in their schools and neighborhoods. The program is designed to connect with larger community efforts in the area and provide a platform for cooperative solution-making between youth, school administrators, community organizations, and policy makers. Youth Advisory Council (YAC): A leadership development program providing opportunities for public speaking, mentorships with younger AjA students, college prep/career development, and personal portfolio projects. College scholarships and paid internships are also available to YAC students. What is their organizational profile? Staff: 4 Full-time Volunteers: 4 to 6 annually; Interns: 4 per semester Who do they serve? About 100 youth each year, ages 12 to 18 years of age City Heights youth: 75%; Southeast San Diego and El Cajon youth: 25% Middle East (Afghanistan, Iraq, Jordan, Lebanon, Syria, and Turkey): 49% Latin America (Mexico): 20% Southeast Asia (Burma, Cambodia, China, Philippines, Thailand, and Vietnam): 17% East Africa (Burundi, Kenya, Rwanda, Somalia, and Tanzania): 12% North Africa (Egypt and Sudan): 1% Europe (Germany and Greece): 1% What are their goals? Empower displaced and at-risk youth to be change-makers in their individual lives and in their communities through photography-based education. Promote the use of participatory photography (pp) as an alternative learning method with at-risk youth communities. Engage the community by exhibiting student work in order to initiate dialogue around relevant social issues. 23

24 What impact have they made? The AjA Project underwent a program evaluation funded by The California Endowment and Alliance Health to examine the immediate effects of Journey on program participants. The evaluation focused on psychosocial indicators including self-esteem, coping, and behavioral health. The evaluation results indicated that Journey has positively affected AjA students success in the following ways: Improved communication skills among 70% of middle-school aged youth. Increased participation in school as evidenced by teachers. Of the students who advance to The AjA Project's intensive leadership program, 80% go on to pursue a college education. Increased the ability among 50% of youth to engage in civic dialogue and believe in themselves to be capable of affecting change. Helped to alleviate the despair, loss, and alienation felt among refugee and immigrant youth acculturating to life in America. Who are their key supporters? Gould Family Foundation James Irvine Foundation National Endowments for the Arts Parker Foundation Price-Galinson Fund S. Mark Taper Foundation San Diego Commission for Arts and Culture The California Endowment Who are their community partners? City Heights Wellness Center International Rescue Committee Mid-City CAN Speak City Heights Collaborative with TCE s media grant Partnership with Voice of San Diego, Media Arts, and KPBS. Connecting media coverage with City Heights resident experience University of San Diego s Institute for Peace and Justice University of San Diego s SOLES (School of Leadership and Education Sciences) 24

25 Alliance for African Assistance Mission: To assist refugees, immigrants, the economically challenged, and the underserved to become selfsufficient, productive members of their communities. Contact: Jimmy Dervishi COO/Resettlement Director (619) ext Who are they? The Alliance for African Assistance is dedicated to providing social, cultural, and educational support to all refugees in the resettlement process including: preparing host families, securing safe and affordable housing, help with rent and transportation, health screenings, enrolling children in school, English language classes, translation services, and job assistance and training. What is their affiliation with City Heights? Located in City Heights at 5952 El Cajon Boulevard, San Diego, CA Many of their services are focused within City Heights. What support services do they offer? Resettlement: Plays an integral role in the resettlement processes for each of the refugees they assist, through the work of case managers, drivers, and job developers. Economic Development: Empowers marginalized community members in order to improve the economic stability of low income individuals, families, and their host communities. Employment Services: Assists refugees, asylum seekers, and victims of human trafficking/torture obtain selfsufficiency and well-being for themselves and their families. Immigration Service: Provides professional and low-cost immigration and naturalization services. Translation and Interpretation Services: Offers low-cost oral and written interpretation and translation services in more than 94 languages to the San Diego community. Safari Seconds Thrift Store: Assists and supports refugees in meeting their basic needs required to adapt to their new homes. Citizenship classes. What is their organizational profile? Staff size: 29 Full-time, 6 Part-time Volunteers: 170 annually Who do they serve? Refugees from all over the world (with a high focus on African refugees) including: Somalia, Sudan, Congo, Zimbabwe, Uganda, Ethiopia, Liberia, Eritrea, Vietnam, Iran, Kosovo, Bosnia, Iraq, and Russia. What are their goals? Resettle new arrivals and make them self sufficient within eight months. Resettle new family arrivals and make them self sufficient within 90 days. What impact have they made? Have successfully resettled more than 4,350 refugees from Somalia, Sudan, Congo, Zimbabwe, Uganda, Ethiopia, Liberia, Eritrea, Vietnam, Iran, Kosovo, Bosnia, Iraq, and Russia. Who are their key supporters? City of San Diego Federal Government Private Donors State of California 25

26 Who are their community partners? Arbor E&T / ResCare Best Start Bethel Memorial AME Church City of San Diego Claremont Covenant Church Community Technology Foundation of CA County of San Diego Crossroads Community Church East African Community of Orange County El Cajon Covenant Church Faith Presbyterian Church Gloria Dei Lutheran Church La Jolla Playhouse La Jolla Presbyterian Church Las Patronas National Organization for Somali Benadiri Our Savior Lutheran Church Parker Foundation Presbytery of San Diego Richard Heath & Association San Diego Community College District San Diego Foundation San Diego Interdenominational Alliance San Diego Workforce Partnership Shadow Mountain Community Church Solana Beach Presbyterian Church South East Presbyterian Church South Sudan Christian Youth & Community Organization St. Luke Episcopal Church St. Stephen Church of God State of California: Refugee Health State of California: Refugee Programs University of California, San Diego 26

27 Alpha Project Mission: To empower individuals, families, and communities by providing work, recovery, and support services to people who are motivated to change their lives. Alpha Project serves people in need, offering cost-saving solutions to problems affecting neighborhoods, communities, families and individuals. Contact: Janice Izor Director of Marketing and Resource Development (619) Who are they? Alpha Project is a non-profit human services organization that serves over 4,000 men, women, and children each day. Services offered include affordable housing, residential substance abuse treatment, supportive housing for people with special needs, basic and emergency services for the homeless, transportation assistance, mental health counseling, employment training, preparation and placement, emergency shelter, HIV/AIDS, education, outreach and prevention, and community services. What is their affiliation with City Heights? Serve many individuals and families in the City Heights area. Specific data is not collected. What support services do they offer? Residential Treatment: Casa Raphael is a state-licensed residential drug and alcohol treatment program for homeless and formerly incarcerated men. Through Casa Raphael, men who have encountered drug and alcohol addictions are provided with the treatment they need to overcome these addictions, and also provide them with the job training in order to transition them back into the workforce. Casa Raphael is a three step program over a 9 to 12 month period. Supportive Housing: The Permanent Supportive Housing Program is located at the Metro Hotel in Downtown San Diego and includes 193 safe, high-quality, affordable, and sustainable housing units. Connections Interim Housing: Alpha Project's newest program consists of 150-interim housing beds located at Connections Housing in Downtown San Diego. Winter Shelter Program: Since 1996, the Single Adult Emergency Shelter operates from mid-november through the end of March, and provides shelter and services to over 1,000 men and women. Transitional Housing: Designed to provide sober living and transitional housing to clients needing safe, clean, and affordable housing while transitioning back into the workforce. Transitional Employment: Take Back the Streets (a.k.a. TBS) is a program that has been in operation since TBS is a catalyst for homeless people who are able to work, providing them with immediate transitional employment and training while providing the community with vital cost saving services. Neil Good Day Center: Located at th Street, the day center offers case management, medical and counseling services, laundry, and showers. Hospice for the Homeless: Each year more than 100 homeless men and women die on the streets of San Diego. In 2007, Alpha Project launched Hospice for the Homeless to provide assistance to veterans, homeless, and indigent people diagnosed with chronic and terminal illnesses. Homeless Outreach: At the core of all of Alpha Project s facilities and services is a program of Community Outreach. Alpha Project Outreach teams are responsible for client outreach and recruitment, which takes place mainly at the Winter Shelter Program, area hospitals and through daily outreach on the streets of Downtown San Diego and surrounding areas. Fire Prevention Services: Alpha Project helps homeowner prepare their property for upcoming fire inspections and help protect their home and family from wild fires. Young Adult Opiate Treatment Program: An Intensive 3-6 month State Licensed Residential Substance Abuse Treatment Program specifically designed for young adult males between the ages of 18 to 24 years of age. Affordable Housing: Alpha Project has amassed an inventory of permanent affordable housing totaling 698 units at six sites between Chula Vista in the south and Oakland in the north. Along with housing individuals and seniors, these sites serve over 260 families and over 230 children. 27

28 What is their organizational profile? Located at th Avenue, Suite #203, San Diego, CA Staff: 119 Full-time, 2 Part-time Volunteers: Varies month to month Who do they serve? The homeless Low income individuals At-risk children Ex-offenders Substance abusers Mentally ill Veterans Seniors Children Victims of domestic violence The disabled Others with special needs What are their goals? To combat the causes and consequences of homelessness through provision of employment and related services for low-income men and women with barriers to self-sufficiency. To reduce the impact of crime, addiction, and unemployment on low-income households and neighborhoods. To create opportunities through housing, treatment, employment, and comprehensive human service for under-served men, women, and families to break the cycle of poverty and achieve sustained independence. What impact have they made? Served 1,200 individuals in one fiscal year Served 300 dogs in one fiscal year Who are their key supporters? Refer to website for a complete list: Who are their community partners? Catholic Charities Community Research Foundation Family Health Centers Father Joe s Mental Health Systems People Assisting The Homeless Salvation Army University of California, San Diego 28

29 Alternative Healing Network Mission: To promote the use of integrative healing arts to the public and improve access to integrative health care in underserved communities. Contact: Ryan Altman Founder, CEO (619) Who are they? Alternative Healing Network is a 501(c)(3) non-profit that promotes the use of integrative healing arts and improves access to alternative health care for underserved populations. They host weekly Integrative Health Nights (community outreach clinics) that offer free holistic health services such as acupuncture, massage, chiropractic, and energy healing in City Heights, Southeast San Diego, the YWCA Women s Shelter Downtown and at a VFW Hall in Linda Vista for the Veteran community. They operate two sliding-scale pay-for-services wellness centers (Adams Avenue Integrative Health and La Mesa Integrative Health) that helps keep these essential preventative health practices affordable for the entire family. All the proceeds from these go towards funding their free outreach programs. What is their affiliation with City Heights? Host free services to City Height residents through their Integrative Health Nights at Hoover High School (2nd & 5th Thursdays each month from 3 to 7pm) and the City Heights Scripps Wellness Center (4th Thursdays each month from 3 to 7pm.) Serve residents and families in City Heights on a sliding scale at their affordable pay clinics. What support services do they offer? Adams Avenue Integrative Health and La Mesa Integrative Health: These clinical outreach programs use a sliding scale to keep health care affordable for everyone while simultaneously providing needed resources and funding for their free community outreach clinics in underserved communities. It is a Community-Style treatment center where all services are conducted in an open treatment space with acupuncture, chiropractic, naturopathic medicine, nutritional counseling, and massage all being practiced together. It was established to reduce reliance on grants, provide financial support to run free clinics, and to provide access to integrative health care via sliding scale services. Integrative Health Nights: Free clinics offering massage, acupuncture, energy healing, yoga classes, and much more every Thursday afternoon from 3 to 7 at alternating locations. Corporate Wellness Program: Partners with corporations and health institutions to offer their employees holistic health events and services such as Yoga, Tai Chi, Meditation, Acupuncture, Chiropractic and Massage. Research: The goal of AltHealNet s Research Division is to build bridges among researchers, integrative health practitioners, current and future doctors in order to advance Traditional Chinese Medicine via research, and encourage the awareness of an integrated eastern and western medical approach by conducting studies and publishing its results in peer reviewed journals. Alternative Happy Hour: These quarterly events include music, acupuncture, massage, energy healing, classes, presentations, and more, and are hosted several times a year in various locations around San Diego. Healing Arts Festivals: An annual event (returning in 2015) offering yoga, massage, music, workshops, dozens of healthy exhibitor booths, and more. Outreach Education: This program provides training to the next generation of providers through presentations on the use of integrating healing arts alongside of traditional western medicine. What is their organizational profile? Main clinic and office located at 3239 Adams Avenue, San Diego, CA Staff: 5 Full-time, 16 Part-time Volunteers: 50 annually 29

30 Who do they serve? All individuals seeking care on a sliding scale basis. Free services to residents living in City Heights and Southeastern San Diego. What are their goals? To become a Federally Qualified Health Center based on integrative healing model with holistic alternative practices working alongside traditional western medicine. To be a replicable Robin Hood model that can be placed anywhere in the country successfully with sliding scale affordable clinics providing resources and funding for free outreach clinics. What impact have they made? Since 2008, Alternative Healing Network has provided over 28,000 acupuncture, massage, chiropractic, and energetic healing services to the community. Over 40% of those were given completely free of charge to members of underserved populations in City Heights and Southeastern San Diego. The rest were given on a sliding-scale at the Adams Avenue Integrative Health (AAIH) Wellness Health Center. Who are their key supporters? Almost all of their funding is self-generated through services provided at their Adams Avenue Integrative Health and La Mesa Integrative Health Center Additional individual donations come from a variety of patients and other supporters. Past grants have been provided by: o Jacobs Family Foundation o Price Charities o The California Endowment Who are their community partners? Adams Avenue Business Association Art Around Adams Bastyr University San Diego City Heights Scripps Wellness Center Faces for the Future (Hoover High School) Family Health Center, City Heights International Professional School of Bodywork (IPSB) Jackie Robinson Family YMCA O Farrell Community School (SAY San Diego) Mid-City Community Action Network (Mid-City CAN) Pacific College of Oriental Medicine (PCOM) People s Produce Project Queen Bee s Arts & Cultural Center Resounding Joy Inc. San Diego Unified School District San Ysidro Health Centers School of Healing Arts Shanti Spa & Gallery Southeastern Coalition University of California San Diego Center for Integrative Medicine University of California San Diego School of Medicine YWCA of San Diego 30

31 Asociacion de Liderazgo Comunitario Mission: To strengthen a holistic community leadership process in San Diego through education and organizing. Contact: Virginia Angeles Executive Director virginia@commleader.org (619) Who are they? Asociacion de Liderazgo Comunitario (ALC) is a 501(c)(3) non-profit organization whose main focus is on the community of City Heights. ALC works with residents of City Heights with a vision of creating substantial leaders in the community, and creating impacts that will be reflected through the improved quality of life for low-income residents. What is their affiliation with City Heights? Located in City Heights at 4265 Fairmount Avenue, Suite 280, San Diego, CA Works primarily with City Heights residents. What support services do they offer? Leadership Academy: Offers a series of workshops with themes that affect the community like Immigrant Rights, Employee Rights, Tenant and Healthy Housing Rights, Educational Rights, and Access to Education. The objective is to have a dialogue with residents about the issues and offer tools to understand their own rights in order to be better prepared to defend themselves. At the same time, the goal is to create motivation and inspiration to get involved in the issues that affect their community and work together to strengthen and create healthy living spaces. Education Committee: Works with parents, teachers, and students from City Heights schools. Once a month, meetings are held at the ALC office to discuss issues relevant to the education of children in public schools. Health and Housing Committee: Meets with a housing attorney once a month to discuss issues related to tenant s rights and landlord responsibilities so that the participants can help themselves and their neighbors when they are faced with a housing issue. Colina Park Resident Group: At the end of 2010 through the Neighborhoods First Initiative (NFI) funded by LISC San Diego, ALC initiated the Colina Park Resident Group. Presently at least 20 residents from the Colina Park neighborhood actively participate. The group was involved in conducting surveys at local schools and parks in Colina Park to inform the city which areas required better lighting and improved sidewalks. This work lead to the funding of a $2.8 million pilot project to improve the much needed public infrastructure. Built Environment Team (BET): A collaboration, funded by The California Endowment, between the residents affiliated with four organizations: ALC, Environmental Health Coalition, City Heights Community Development Corporation, and the San Diego International Rescue Committee. The BET held a nine week training program, and created a planning process where 40 residents created a plan of action to change the built environment in City Heights. Presently the residents have been focusing on transportation and will work on implementing this plan for the years to come. San Diego Tenants Association: The San Diego Tenants Association offers free services to the community in order to promote equal healthy housing opportunities through education and counseling efforts. The services provided includes: a) healthy housing and tenants rights counseling in English and Spanish, b) educational healthy housing clinics for tenants, landlords and managers, c) educational housing materials in English and Spanish, d) participation in community events throughout the City of San Diego, and e) participation in regional housing efforts in the San Diego County. What is their organizational profile? Staff: 4 Full-time, 3 Part-time Volunteers: 70 annually 31

32 Who do they serve? The community of City Heights Families of City Heights, mostly Latino What are their goals? Create leaders who can use their own voice to make a better neighborhood for them and their children. Empower individuals to empower others. Generate a sense of pride in leadership development and community organization in order to advocate for development of a better San Diego. Promote and advocate for housing rights and create a bridge between landlords, managers, and tenants to create healthier communities. What impact have they made? Approximately 800 individuals in total have been involved in the Leadership Academy since Three resident groups, a total of 60 individuals, participate in cleanups, advocate for safety in the neighborhood, and carry out surveys to locate where streets can be improved by lighting and sidewalks. Through Housing Clinics, have educated more than 500 residents on their housing rights. One year after starting the consulting service, 320 families have received help to improve their housing conditions or to avoid eviction. Who are their key supporters? Art Pratt Foundation of Old Mission Rotary Club The California Endowment Energy Upgrade California Foundation for Change Labors Training and Community Development Alliance Local Initiatives Support Corporation (LISC) San Diego Price Philanthropies Foundation The Parker Foundation Weingart Foundation Who are their community partners? Alliance San Diego California Pan Ethnic Health Network (CPEHN) Center on Policy Initiatives (CPI) City Heights Community Development Corporation Colina del Sol Recreation Center Environmental Health Coalition Interfaith Committee for Worker Justice (ICWJ) International Rescue Committee Project Concern International (PCI) 32

33 Big Brother Big Sister Mission: To provide children facing adversity with strong and enduring, professionally supported one-toone relationships that change their lives for the better, forever. Contact: Deborah Condon President & CEO (858) Who are they? Big Brothers Big Sisters of San Diego County (BBBS of SDC) provides children facing adversity, often those of single or low-income households or families where a parent is incarcerated or serving in the military, with strong and enduring, professionally supported one-to-one mentoring relationships that change their lives for the better. Locally, BBBS of SDC serves children 7 to 17 years of age through distinct one-to-one mentoring programs. What is their affiliation with City Heights? Big Brothers Big Sisters headquarters is relocating to City Heights (City Heights Center) in November of 2014, so it can better serve the children and families located in and around the neighborhood. The highest concentration of children enrolled in the Big Brothers Big Sisters program comes from the Mid-City area. A school based partnership with Rosa Parks Elementary School that actively serves Rosa Parks students through the Bigs in Schools program. 47% of the youth in the Mid-City area come from City Heights. What support services do they offer? Community Mentoring: One-to-one mentoring takes place in the neighborhoods and communities that the volunteer and child live in. Bigs and Littles are matched for a minimum of one year and get together 2-4 times a month for 2-5 hours at a time. Sports Bigs: Provides opportunities for adults to build mentoring friendships and model good sportsmanship to help children experience sporting and recreational events that might have previously been out of reach. BBBS provides free or low cost tickets to sporting events and offers ongoing agency sponsored sports clinics. Amachi: The children in this program have an incarcerated parent and need additional support and guidance. BBBS s goal is to break the intergenerational cycle of crime and incarceration by giving them inspiration to reach their highest potential. Additional training is available to help volunteers better understand the challenges of being a child with an incarcerated parent. Bigs in School: Bigs meet one hour each week with their Little during the school year at their Little's elementary school, after school hours. This is not a tutoring program, but rather a chance to build a friendship in a fun environment, while reinforcing the importance of learning. The Bigs in Schools program serves elementary age children in City Heights, Normal Heights, and Logan Heights. Operation Bigs: Children with a parent in the military, including a deployed parent, face unique challenges such as separation and loss in addition to the stresses of military life. Operation Bigs program provides the critical support needed to children who have sacrificed so much. BBBS currently works with schools and community centers in Camp Pendleton, Miramar, Sierra Mesa, Point Loma, and Coronado, serving military children, especially those with a deployable parent. High School Bigs: Current high school students volunteer as mentors one hour a week at a neighboring elementary school. All sessions are supervised by a BBBS professional staff member and activities are based on mutual interests. African-American Mentoring: Pairs African-American children with African-American mentors who provide additional support to help them see they can achieve anything they want in life. Hispanic Mentoring Model: Locally named Hermandad, which means Brotherhood and Sisterhood in Spanish, the Hispanic Mentoring program provides Latino children with a Latino or Spanish-speaking Big Brother or Big Sister that can enrich their lives culturally, socially and academically, and support them reaching their potential 33

34 What is their organizational profile? Located at 8515 Arjons Drive, Suite A, San Diego, CA (until November then relocating to the Price Charities Building) Staff Size: 34 Full-time Who do they serve? County of San Diego, boys and girls between 7 to 18 years of age o Total Unduplicated Youth Served in 2011: 1,643 African American or African American Mixed: 19.4% (319) Hispanic or Hispanic Mixed: 42% (690) Caucasian: 24.6% (404) Asian or Asian Mixed: 3.9% (64) Native American: 0.6% (10) Native Hawaiian or Pacific Islander: 0.3% (5) Other Race or Multi Race: 9.2% (151) Mid City Pod: 15.8% (260) What are their goals? By partnering with parents/guardians volunteers and others in the community each child in the program will achieve: o Higher aspirations, greater confidence, and better relationships. o Avoidance of risky behaviors. o Educational success. What impact have they made? Showed that 83% of the boys and girls were better able to avoid risky behaviors, were self-motivated, and maintained better relationships. Affected 73% of the boys and girls to maintain progress or improve in school. Who are their key supporters? Funded by many corporate, government, a foundation organizations Individual donors Price Charities Refer to website for complete list: Our_partners_make_it_possible.htm Who are their community partners? City Heights Life Collaboration to Keep City Heights Youth Safe City Heights Collaborative City Heights Foundation Mid-City CAN Monroe Clark Middle School Rosa Parks Elementary School SAY San Diego The Joan Croc Center 34

35 Bridge of Hope Mission: To help distressed families and individuals through transition. Contact: Sheri Briggs Founder (858) Who are they? Bridge of Hope is a non-profit organization dedicated to helping distressed families through transition. Transition can mean many things; families leaving homeless and domestic violence shelters or recovery homes, families facing crisis, the elderly poor, single parents, and the refugee community in San Diego. What is their affiliation with City Heights? Located in City Heights at 3406 Fairmount Avenue, San Diego, CA What support services do they offer? Provide furniture, clothing, and food to families sent to them by 20 other agencies and organizations. Provide a wide range of items needed for everyday use (i.e. household items, books, shoes, toys, and much more). Operate a clothing store every second and fourth Saturday of every month. What is their organizational profile? Staff Size: 3 Full-time, 0 Part-time Volunteers: Approximately 100 annually Who do they serve? Refugees Women coming out of recovery Families with practical needs Individuals leaving homelessness Domestic violence victims Individuals out of recovery Single parents Disabled individuals Veterans What are their goals? To see hunger end. To have the community come together and help one another. What impact have they made? Currently serving food to about 1,500 families per month. Who are their key supporters? Individual donors Private donors 35

36 Who are their community partners? Buffalo Exchange Cherokee Point Elementary School City of Refugee Feeding America Food Bank Fresh & Easy 36

37 Contact: Becky Levine Supervising Attorney (619) Who are they? City Heights Community Law Project (CHCLP) is collaboration between California Western School of Law and San Diego State University School of Social Work. The project provides pro bono legal services including legal advice, consultations, and referral services to low income people in the City Heights community. Their collaborative model allows them to provide clients with a variety of legal and social services through the school parent centers. The Project reaches the members of the City Heights community by offering legal clinics and educational workshops at parent centers in local schools. What is their affiliation with City Heights? The City Heights Community Law Project provides legal services at: o Hoover High School: Parent Center, Tuesday, 12:00 p.m. - 2:00 p.m. California Western School of Law City Heights Community Law Project Mission: To collaborate with community partners to provide sustainable and competent legal services to lowincome and indigent members of the local community while advancing the profession of law by instilling a commitment to public service in California Western School of Law students. o Rosa Parks Elementary School: Parent Center, Friday, 8:30 a.m. 11:00 a.m. Monthly legal education workshops at: o Monroe Clark Middle School, Parent Center (Day and time varies) What support services do they offer? CHCLP s Legal Coverage Area for advice and referrals: o Bankruptcy Law o Consumer Law o Criminal Law o Employment Law o Family Law o Housing Law o Immigration Law o Personal Injury Law o Public Benefits Law Workshops: Monthly legal education workshops and presentations on topics of interest to City Heights residents. Frequently attorneys are available for personal consultation following the workshops and presentations. What is their organizational profile? Staff: 0 Full-time, 2 Part-time Volunteers: Approx. 20 Attorneys, 8 Law Students, and several undergraduate students annually Who do they serve? People who are in need of legal services. What are their goals? To ensure that all City Heights residents have equal access to justice and experience fair treatment under the law. To be a trusted and reliable resource for the City Heights community while advancing the legal and social work 37

38 What impact have they made? January October 2014: 157 client visits at the City Heights clinic locations. Top four subject matter areas for 2014: family law, immigration law, housing law, and employment law. In 2014: Over 100 City Heights community members attended legal education seminars. Who are their key supporters? California Western School of Law Price Charities Private Donations Who are their community partners? ACCESS Casa Cornelia Consensus Organizing Center Employee Rights Center Legal Aid Society of San Diego 38

39 Cardinals Interact Mission: To help students reach their maximum potential academically and personally; to assist them in developing skills in the area of teamwork, self-esteem, decision-making, and communication. Contact: Beatriz Valencia Program Director (619) Who are they? Cardinals Interact is a partnership between the San Diego Rotary Club 33, Hoover High School, and Price Family Charitable Fund. The program provides positive and supportive activities for Hoover students over a three year period. What is their affiliation with City Heights? Located in City Heights at 4305 University Avenue, Suite 600, San Diego, CA Focuses on students that attend Hoover High School. Students are from the surrounding City Heights area. What support services do they offer? Academic support: Daily tutoring, coursework advice, one-on-one meetings, progress tracking, college preparation to meet all the A-G requirements (required high school courses for entering college freshmen). Annual camps. Community service program in which students learn the importance of giving back to their community. Luncheon with Rotary sponsors. Career/college exposure: o Programs at Project X Media, Z Microsystems, and the Mid-City Police Department. o Visitation of local colleges (i.e. San Diego City College and San Diego State University). o Trips to San Diego City Hall as well as San Diego Superior Court. o Programs at California Bank & Trust, San Diego Zoo, St. Vincent de Paul, and empowerments. Job shadowing in which seniors get to learn about specific careers of their choice. Leadership programs. Guaranteed one-time college scholarships to all graduates of $1,000 or $1,500. Alumni events: 2 annually What is their organizational profile? Staff: 3 Full-time, 3 Part-time, 6 paid facilitators throughout the year as needed Interns: Hoover High School, 2 each semester; Aaron Price Fellows, 1 a year; Alum, 1 to 3 each summer Who do they serve? Hoover High School students from 10 th grade until graduation, 14 to 18 years of age. Approximately ⅓ rd of the students selected have GPAs of 2.0 and below, ⅓ rd between 2.0 and 3.0, and ⅓ rd with 3.0 and higher. Recruit a new cohort of 50 each fall with 150 students involved each year in all (10 th, 11 th, & 12 th ). African American (10%), Asian (20%), Hispanic (60%), Other (10%), Caucasian (0%). 39

40 What are their goals? To improve graduation rates at Hoover High School. To assist students in successfully completing high school graduation requirements. To help students create a community of mentors and positive role models. To educate students about the world they live in thereby encouraging them to positively impact their community. To develop strong leaders who make positive choices. To expose students to career pathways. To increase their partnerships with other programs at Hoover High School. What impact have they made? Graduated 166 students from their program. Out of 161 alums surveyed: o Those who graduated with a degree in higher education: 17% 18 with bachelor s degrees, 6 with associate degrees, and 5 with vocational degrees. o Those who are currently working to earn a degree in higher education: 61% 89 enrolled full-time in college, 10 part-time in college, 2 with vocational programs. Who are their key supporters? Hoover High School Price Philanthropies San Diego Rotary Club 33 San Diego State University City Height Collaborative Who are their community partners? Collaborative College Avenue Compact Hoover High School Price Philanthropies San Diego Rotary Club 33 San Diego Canyonlands 40

41 Casa Cornelia Law Center Mission: Casa Cornelia Law Center (CCLC) is a 501(c)(3) public interest law firm providing quality legal services to victims of human and civil rights violations. CCLC has a primary commitment to indigent persons within the immigrant community in Southern California. CCLC seeks to educate others regarding the impact of immigration law and policy on the community and the public good. Contact: Allison Bechill Director of Development abechill@casacornelia.org (619) Who are they? Casa Cornelia Law Center (CCLC) provides a bridge to justice for those who come to the U.S. from all over the world seeking safe refuge. Among San Diego s immigrant community exists a large population of men, women, and children who have a legal right to remain in the U.S., but are unable to access this right due to poverty, domestic abuse, and other barriers. Lack of access to quality legal representation keeps these individuals from enjoying safe, healthy lives, achieving economic independence; and integrating into our communities. None of the individuals assisted at CCLC not even the children have a right to a court-appointed attorney and many would be forced to go before the Court alone if not for Casa Cornelia. CCLC s goal is to remove those barriers and provide the legal representation they need, enabling these individuals to become fully engaged and contributing members of society. All services are offered free of charge. What is their affiliation with City Heights? Serve individuals and families of City Heights and throughout San Diego. What support services do they offer? Asylum Program: Provides free counsel and representation to indigent asylum seekers, those individuals who have fled torture or persecution due to their race, nationality, social group, religion or political opinion, at each step of their immigration proceedings. Immigration proceedings include an initial screening interview, multiple court appearances, and throughout various levels of appellate review. For non-detained asylum seekers, outreach begins at general immigration clinics in communities throughout San Diego (including City Heights) in conjunction with immigrant and religious organizations serving diverse immigrant populations. Children s Program: Provides legal representation for unaccompanied children and actively seeks to ensure they are safely reunited with family either in the United States or in their homelands. This program has also been expanded to include non-detained children in Southern California. Casa Cornelia has a commitment to ensuring that every child goes to court represented by an attorney. The Children s Program also serves individuals who came to the United States as children and who meet several key guidelines to access Deferred Action for Childhood Arrivals (DACA). This federal program allows these individuals to request consideration of deferred action for a period of two years, subject to renewal, and to become eligible for work authorization. Domestic Violence Program: Casa Cornelia represents undocumented women and children who are victims of domestic violence and other serious crimes. The Program files immigration petitions pursuant to the Violence Against Women Act (VAWA) of 1994 and the Victims of Trafficking and Violence Protection Act (VTVPA) of Human Trafficking Program: Provides legal services to victims of labor trafficking as defined by the Trafficking Victims Protection Reauthorization Act of Through this program, individuals who are recruited, harbored, or transported for labor through the use of force, fraud or coercion may be eligible for legal relief via the U Visa (for victims of serious qualifying crimes, who cooperate with law enforcement) or the T Visa (for victims of severe forms of trafficking who have complied with law enforcement in investigating or prosecuting trafficking crimes. What is their organizational profile? Staff: 15 Full-time, 2 Part-time Volunteers: 235 annually 41

42 Who do they serve? Asylum seekers Unaccompanied immigrant children and youth Non-detained immigrant children Victims of domestic violence or violent crimes Children of domestic violence victims Victims of labor trafficking What are their goals? Provide high quality legal programs in four areas: asylum, domestic violence, unaccompanied children, and labor trafficking. To secure volunteer attorneys, interpreters, and translators to provide services to our target population. Increase capacity to meet the current needs and continue the level of high quality work. What impact have they made? Served more than 1,300 clients in Served clients from more than 50 countries. Secured interpretive and translation services for clients speaking more than 50 languages. Served 494 immigrant victims of domestic violence and other serious crimes in Provided legal assistance to 478 children in Provided legal assistance to 338 asylum cases in Assisted individuals from 2 to 60+ years of age. Who are their key supporters? Bravo Foundation Community Development Block Grant Program (CDBG) Individual donors Office for Victims of Crime Price Charities Society of the Holy Child Jesus United Nations Voluntary Fund for Victims of Torture Vera Institute of Justice Who are their community partners? ACCESS Alliance for African Assistance Asylum Seekers Task Force, Refugee Forum California Western School of Law Catholic Charities of San Diego Center for Community Solutions Christie s Place Community Law Project CSA San Diego Family Justice Center Horn of Africa Immigration Center for Women and Children International Rescue Committee Jewish Family Services La Maestra Community Health Centers Legal Aid Society of San Diego San Diego Family Justice Center San Diego Volunteer Lawyer Project Somali Family Service Southwest Key Storefront Survivors of Torture, International Thomas Jefferson School of Law Vista Community Clinic University of San Diego, School of Law Unitarian Universalist Refugee and Immigrant Services and Education 42

43 Catholic Charities Mission: To be a witness to the scriptural values of mercy and justice, to enhance the lives of families and individuals, and to advocate for a just society. Contact: Sister RayMonda DuVall Executive Director rwallace@ccdsd.org (assistant) (619) Who are they? Catholic Charities of the Diocese of San Diego, California is the social outreach arm of the Roman Catholic Diocese of San Diego. Catholic Charities provides social services in San Diego and Imperial Counties. What is their affiliation with City Heights? Catholic Charities has an Health Benefits and Cal Fresh Assistance Center in City Heights located at 4305 University Avenue, Suite #130, San Diego, CA Many City Heights residents benefit from their services. What support services do they offer? Refugee Services Immigration Services Clinical Services Emergency Services Homeless Men s Services Homeless Women's Services Pregnancy and Adoption Services Senior Services Affordable Housing Health Benefits and CalFresh Assistance What is their organizational profile? Main office located at 349 Cedar Street, San Diego, CA Departments: 10, Programs: 35 Who do they serve? Catholic Charities offers a wide range of services meeting the needs of a variety of populations, including refugees, immigrants, homeless men, women, families, seniors, and youth, etc. What are their goals? Advocate for and support their clients in overcoming barriers to equal access to basic necessities and opportunities available in the community. Promote a workplace culture that supports a calling to service among their leadership and staff as they carry out their daily responsibilities. Ensure their mission directs their services in enhancing lives, vision, and strategic goals. Honor the dignity of the people they serve through encouragement and support. Provide opportunities for clients to make choices, create partnerships, and take control of their lives. Remain accountable to their stakeholders and the community to ensure resources and services are appropriately allocated and directed. Reach out and respond to greater community needs by reflecting Catholic Social Teaching. Develop effective relationships with community organizations, faith communities, and governments to provide a coordinated array of services. 43

44 What impact have they made? Refugee Resettlement Services: Served over 970 unduplicated clients in Refugee Health Services: Served over 2,100 unduplicated clients in Immigration Services: Assisted over 15,000 people through casework and group orientation sessions. Clinical Services: School Counseling program provided services to over 100 children and their families. Homeless Men s Services: Served over 700 men in Homeless Women s Services: Served over 3,200 women and children in Pregnancy and Adoption Services: Provided over 500 mothers with infant clothing, diapers, and blankets. Senior Services: Retired senior volunteers served 750 children, at-risk youth, and frail seniors. Food Resources Center: Served over 29,000 households with distributed bags of groceries during Who are their key supporters? Refer to website for a complete list: Who are their community partners? Catholic Charities of California Catholic Legal Immigration Network (CLINIC) Continuum of Care Emergency Food & Shelter Program Board Emergency Resource Group Naval Training Center Reuse Committee San Diego Immigration Alliance San Diego Refugee Coalition United Way Imperial County 44

45 Center for Community Counseling and Engagement Mission: To provide counseling services to the community at an affordable cost and to give SDSU graduate students theoretical and clinical training in individual, couple, and family counseling and therapy. Contact: Dr. Jan Ewing Clinic Director (619) Who are they? The Center for Community Counseling & Engagement (CCCE) is a non-profit community center providing low-cost counseling services to individuals, couples, and families in San Diego. CCCE is a training facility operated by San Diego State University ( SDSU), which provides hands-on education for graduate students in the masters degree programs in the Department of Counseling and School Psychology. Counseling services are provided by pre-licensed trainees in the fields of Marriage and Family Therapy and Community-based Counseling. Trainees are supervised by licensed therapists, psychologists, supervisors accredited by the American Association of Marriage and Family Therapy (AAMFT) and/ or members of SDSU's Counseling and School Psychology faculty. CCCE strongly supports the view that individuals, families, and society at large are all important in the development and resolution of people s problems. Their treatment approaches address all three areas. What is their affiliation with City Heights? Located in City Heights at San Diego State University s Center for Community Engagement at 4283 El Cajon Boulevard, Suite #215, San Diego, CA The Counseling programs serve the residents of City Heights. CCCE collaborates with the Trauma Informed Community Schools (TICS) Program funded by The California Endowment. This collaboration resulted in the creation of an In-Home Therapy Team since May The In- Home Therapy Team offers home-based counseling services to families referred by Cherokee Point Elementary, Edison Elementary, Central Elementary, and Wilson Middle Schools. CCCE maintains collaborative relationships with City Heights school-based health centers, parent centers, and family resource centers in order to assist in the referral process to counseling services provided at the clinic. These schools include: Cherokee Point Elementary, Edison Elementary, Central Elementary, Rosa Parks Elementary, Hamilton Elementary, Wilson Middle, Monroe Clark Middle, and Hoover High Schools. What support services do they offer? Counseling Services: o Provides individual, couple, and family counseling sessions, both short term and long term, to City Heights and San Diego residents based on a sliding scale. A number of counseling support groups serving various populations are also offered periodically during the year. o Graduate students provide counseling sessions under direct supervision, sometimes utilizing an observational window. o CCCE does not provide emergency services or crisis intervention. Staff members are not able to provide medication, 24-hour phone access, or emergency appointments. However, referral to and collaboration with other community resources are provided. What is their organizational profile? Staff: 1 Full-time, 1 Part-time, 20+ student volunteers managing daily operations Students: 60 Practicum students; 11 Trainee students; 6 Graduate Interns annually Who do they serve? Low-income individuals, couples, and families of City Heights and San Diego. Mainly families who speak English and Spanish, but also serve families who speak other languages. 45

46 What are their goals? Make a difference in people s lives through client-centered, non-pathologizing counseling support. Support intervention and prevention services for individuals, couples, and families. Promote and implement multicultural understanding and respect. Maintain a high standard of training, supervision, and community service. What impact have they made? Provides hundreds of hours of services each week. Connects youth, adults, and families with counseling resources. Helps bring resolution to people s problems. Equips and trains students for future careers in counseling. The collaboration with the Community Wellness Response Team, and the Trauma Informed Community Schools Program has allow CCCE to increase the number of services provided to City Heights families. Who are their key supporters? San Diego State University Who are their community partners? Central Park Elementary School Cherokee Point Elementary School Edison Elementary School Hamilton Elementary School Hoover High School Monroe Clark Middle School Rosa Parks Elementary School Wilson Middle School 46

47 Center for Community Solutions Mission: To end relationship and sexual violence by being a catalyst for caring communities and social justice. Contact: Verna Griffin-Tabor Executive Director/CEO vtabor@ccssd.org (858) Who are they? Center for Community Solutions (CCS) is a 44-year old non-profit, community-based organization that has evolved into a leader in San Diego County and in California for providing compassionate, professional, and innovative solutions for helping individuals who have been affected by domestic violence, sexual assault, and elder abuse. CCS started out as the Center for Women's Studies and Services (CWSS) in 1969, providing education, publications, outreach, advocacy, and eventually domestic violence and sexual assault services for women. In 1995, the center changed its name to Center for Community Solutions to reflect a change in philosophy--opening its doors to all of San Diego, including women, men, girls, and boys to heal from interpersonal violence and to be a part of our violence prevention efforts. What is their affiliation with City Heights? CCS has historically been involved with Mid-City for Youth (now Mid-City CAN) and its subcommittees. CCS currently outstations staff from its Domestic Violence Victim Advocacy program at San Diego Police Department s (SDPD) Mid-City Division on Landis Street. As part of this program, CCS victim advocates attend shift changes with law enforcement officers, provide crisis intervention to domestic violence victims who walk in to the SDPD Mid-City Division for assistance, and ride along with patrol officers during patrol shifts known to have higher rates of domestic violence call-outs. CCS Domestic Violence Victim advocacy is available in English, Spanish, and Arabic. CCS accepts referrals from and provides outreach to many community-based organizations located in Mid-City, including La Maestra, Horn of Africa, Sisters of the Nile, Alliance for African Assistance, International Rescue Committee, MAAC Project, San Diego Youth Services (Teen Options and Healthy Teens programs), SAY San Diego, Home Start, and Family Health Centers of San Diego. CCS works very closely with the Child Welfare Services office located on 54 th Street, providing training on domestic violence and services for victims as well as cross-referring clients. What support services do they offer? CCS provides the following services in English and Spanish: o 24-hour emergency crisis hotline for victims of domestic violence, sexual assault, and elder abuse. o 24-hour emergency in-person crisis response and hospital accompaniment for survivors of sexual assault. o Victim advocacy, including court accompaniment, information and referral, and direct assistance accessing resources for victims of domestic violence, sexual assault, and/or elder abuse. o In-person emergency crisis response to victims of domestic violence during hours of peak incidence through a ride-along program with San Diego Police Department. o 24-hour emergency shelters for domestic violence victims and their children. o Transitional housing shelter. o Legal services, including assistance with temporary restraining orders and assistance with civil legal matters related to sexual assault, domestic violence, and/or elder abuse. o Trauma-focused individual, child, and family counseling. o Prevention education and outreach to community groups of all ages on sexual assault, relationship violence, and healthy relationship skills. CCS operates the only Rape Crisis Center in the City of San Diego serving 75% of San Diego County. 47

48 What support services do they offer? (continued) CCS operates the only elder abuse victim advocacy service in the County of San Diego, called the Help and Outreach to Protect the Elderly (HOPE) Team. HOPE Team provides legal and advocacy services to abused elders in San Diego. CCS also coordinates the San Diego Domestic Violence High Risk Team (HRT). This multi-disciplinary team uses an evidence based domestic violence fatality risk assessment to identify survivors of domestic violence who are most at risk of being killed at the hands of their current or former partners. The HRT shares information to coordinate a stronger systems response to improve victim safety and hold perpetrators more accountable. CCS was asked by the San Diego District Attorney s Office to coordinate the San Diego HRT, which includes the District Attorney, San Diego City Attorney, CCS, YWCA, San Diego County Probation, and San Diego Police Department. What is their organizational profile? Main administrative office located on 4508 Mission Bay Drive, San Diego, CA Staff: 85 Full-time Volunteers: 160 annually Who do they serve? Women, men, children, and families in San Diego who have been affected by domestic violence, sexual assault, or elder abuse. CCS primary prevention programs serve most of San Diego County. What are their goals? Solve the problems of relationship violence and abuse. Improve the lives of survivors. Change the social conditions that breed and tolerate the existence of violence. What impact have they made? In 2012, CCS served more than 11,000 individuals in San Diego. Community Impact Statistics on Clients Served in 2012 o Shelter services: 427 individuals o Counseling services: 797 individuals o Hotline: 6,138 individuals o Domestic Violence Victim Advocacy: 300 o Sexual Assault Victim Advocacy: 500 o Legal Services/Advocacy: 1,124 o Prevention: 1,800 Who are their key supporters? 76% of funding support comes from government grants. 24% of funding support comes from private contributions. Who are their community partners? Alliance University California State University, San Marcos City Attorney s office Community centers District Attorney s office Law enforcement agencies Mid-City CAN Public schools San Diego County Probation San Diego Countywide Sexual Assault Response Team San Diego Domestic Violence Fatality Review Team San Diego Domestic Violence High Risk Team San Diego State University San Domestic Violence Council University of California, San Diego University of San Diego Youth groups 48

49 Center for the Blind and Visually Impaired Mission: To help any adult with blindness or vision impairment to reach their highest level of independence. Contact: Kimbrally Gibbens Chief Executive Officer (619) x114 Who are they? The San Diego Center for the Blind (SDCB) provides services to individuals who are vision impaired or legally blind and also are age 18 or older. Programs are provided to individuals regardless of their disability, race, ethnicity, religious beliefs, gender and/or socioeconomic status. What is their affiliation with City Heights? 12 individuals that are picked up on a weekly basis for the program live in the zip code. What support services do they offer? Assistive Technology: This technology utilizes the assistance of many new devices designed and developed to enhance the vision of those visually impaired or support those with no vision, so they can regain a life of independence. Counseling: This instruction and counseling focuses on making the transition from being a fully sighted member of the community to one of being non- or partially sighted as smooth and successful as possible, particularly for individuals who are in an emotionally fragile state following sight loss. Once the goals of the individual have been reached, the blind or vision impaired adult is better able to return to an independent lifestyle. Independent Living Skills: An extensive schedule of all the courses necessary to train individuals in essential life skills including safety skills, daily living skills, sensory awareness, kitchen skills and more are offered to help ensure successful independence. o Additional Training: In order to meet the needs of all of their constituents, they offer additional training that provides more specialized and/or more advanced skills including orientation and mobility, keyboard skills, Braille, accessible computer and low vision training. What is their organizational profile? Located at 5922 El Cajon Boulevard, San Diego, CA o Secondary location at 1385 Bonair Road, Chula Vista, CA Staff Size: 12 Full-time, 18 Part-time Volunteers: Approx. 100 Who do they serve? Individuals in San Diego County o 18 year of age and over o Individuals who are vision impaired or legally blind What are their goals? To provide comprehensive rehabilitation counseling and skill training such that individuals who have lost or are losing vision can maintain or regain their highest level of independence and self-reliance. What impact have they made? Served approximately 800 individuals in fiscal year 2012 o 20% Hispanic o 12% African-American o 58% Caucasian o 10% Other 49

50 Who are their key supporters? Department of Rehabilitation Individual Donors Lion s Clubs throughout the county Who are their community partners? Blind Community Center Brail Institute Department of Rehabilitation In Home Supportive Services (IHSS) San Diego Community College District Social Security United Way Veterans Association 50

51 Central Region Public Health Center Mission: To make people s lives healthier, safer, and self-sufficient by delivering essential services. Contact: Front Desk Who are they? Public Health Center offers Public Health Nurses and Immunizations Clinic Assessments of available health needs, education, and referrals. What is their affiliation with City Heights? Located in City Heights at 5202 University Avenue, San Diego, CA o This is the Central Region location for the Health and Human Services Agency (Central Region extends from Interstate 8 in the North, eastward to Lemon Grove and La Mesa, and South to National City, with San Diego Bay on its western border). What support services do they offer? Domestic Violence Safety Plan Eligibility for Public Health Nursing HIV Counseling and Testing Services HIV, STD, and Hepatitis Branch Immunization Clinic Schedule Immunizations FREE for Children Under Age Two Public Health Nursing Public Health Center PHN Referrals STD Clinical Services TB Clinic Services What is their organizational profile? Staff: 38 Full-time, 0 Part-time Volunteers: Varies in amount Who do they serve? The Central Region of San Diego County: o White: 26.67% o Hispanic: 42.30% o Black: 12.92% o Asian: 13.91% o Other: 4.20% What are their goals? To have a healthy, safe, and thriving Central Region. o This means having good food, exercise, safe places, and food on the table. 51

52 What impact have they made? Immunizations given to 3,508 individuals with the total vaccines equaling 7,270 Flu vaccinations given: 1,374 New STD patients: 1,291 Returning STD patients: 187 Hepatitis vaccines given to STD patients: 183 TB Skin tests given: 2,197 Number of individuals received preventive TB treatment for positive TB results without active disease: 117 X-rays provided to rule out TB: 325 Who are their key supporters? County of San Diego Who are their community partners? Access to Health Care Promotion Team Cherokee Point Elementary School Community Clinics ITS Prevention Institute Live Well San Diego Mid-City CAN Planned Parenthood Price Charities Project Concern International Project Concern International - Border Healthy Starts Rady Children s Hospital San Diego State Nursing Students SAY San Diego Scripps Health Care The City Heights Wellness Center Vista Hill Women, Infant, and Children (WIC) 52

53 Cesar Chavez Service Clubs Mission: To inspire young people to believe in themselves and to know that they can make a difference. Contact: Carlos LeGerrette Executive Director legrete@cox.net (619) Who are they? In 2000, when the State of California named March 31 st Cesar Chavez Day, community leaders who had served with Cesar Chavez sought a way to engage young people in the community service that characterized his life through creating the Cesar Chavez Service Clubs. Thirty-eight clubs representing 1,000 Chavistas (club members) meet weekly at eleven different schools in San Diego with the goal to inspire students to believe in themselves by teaching their members, who are called Chavistas, the ten values Cesar Chavez embodied and carrying out service projects for the benefit of their community. The students learn through experience that they can make a difference. What is their affiliation with City Heights? Organized clubs are held weekly in many City Heights school: o Central Elementary o Cherokee Point Elementary o Edison Elementary o Joyner Elementary o Hoover High o Mann Middle o Monroe Clark Middle o Rosa Parks Elementary o Wilson Middle What support services do they offer? Service Clubs: Chavistas attend weekly after school meetings where they learn and participate in the ten values of Cesar Chavez: o Teach Someone (Service to Others) o Sacrifice for Others (Sacrifice) o Help Someone (Helping the Most Needy) o Si Se Puede (Determination) o No Violence (Non-Violence) o We re All Different (Accepting of All People) o Respect Others (Respect for Life) o Be Proud (Celebrating Community) o Knowledge is Power (Knowledge) o Be Creative (Innovation) Chavistas: The Chavistas range from third grade through college age. They form habits that will serve them a lifetime, like determination and innovation. As they will tell you, Si Se Puede! Yes We Can! Leadership Development: Each club is designed to teach leadership skills to the Chavistas who actively participate in each meeting, run by their elected peer officials. They learn these skills through: discussing the ten values, creating meeting agendas, voting on action items, planning service events, setting group expectations, holding one another accountable, serving as elected officers, weekly public speaking, setting individual and group goals, attending larger events, and more. Community Events: Chavistas participate in community events throughout the year which uphold one of the ten values. Service Projects: Each club votes on, plans, and participates in service projects each year. 53

54 What is their organizational profile? Staff: 1 Full-time AmeriCorps Volunteers: 2 annually Volunteers: 35 annually Who do they serve? Over 1,000 students in 38 clubs at 17 different elementary, middle, and high school: o About 60% Latino o About 15% Caucasian o About 10% African American o About 15% other What are their goals? Expand clubs to all schools in the Hoover High School cluster. Create the Congress of Cesar Chavez Clubs to bring together all the student leaders from each club once a quarter. Develop eight club manager full-time positions. Increase volunteer participation from local universities. Conduct a longitudinal evaluation with appropriate metrics and data attributes. What impact have they made? Increased test scores of participants according to a master thesis study. Organized 38 clubs in 17 schools. Provided leadership and service opportunities to over 4,800 student members. Facilitated over 1,000 club meetings in totaling 20,000 club member hours. Invested additional 10,000 hours in staff time. 30,000 hours invested by members and staff in leadership activities. Who are their key supporters? Audio Associates Las Mañanitas Breakfast donors Richard Barrera Family San Diego Chargers San Diego Gas and Electric SIMNSA Health Plan Tramutola Advisors Who are their community partners? Manpower of San Diego Price Charities San Diego Unified School District United Domestic Workers University of California, San Diego University of San Diego Urban Corps of San Diego County 54

55 Circulate San Diego Mission: To create excellent mobility choices and vibrant, healthy neighborhoods. 55 Contact: Jim Stone Executive Director (619) Who are they? Circulate San Diego (CSD) is a result of the 2014 merger of non-profits WalkSanDiego and Move San Diego. WalkSanDiego was founded in 1998 by volunteers with professional backgrounds in land use, air quality, transportation, and development issues who shared a passion for creating neighborhoods that people want to explore and get around on foot. Move San Diego was formed in 2004 by citizens, environmentalists, bicyclists, pedestrians, and transportation experts to build broad support for sustainable transportation systems and land use policies. Together, CSD works with local governments, The San Diego Association of Governments, the private sector, and citizens on the health, environmental, and economic benefits to driving less. What is their affiliation with City Heights? Completed their Healthy Equity by Design Project in City Heights. Also completed the Safe Route To School Program in City Heights. Conducted a series of Walkability Workshops in City Heights focused on business improvement. What support services do they offer? School & Youth: o Walkability Workshops: Teach parents basic transportation planning concepts focused on dealing with pedestrian safety so that they will be able to assess their neighborhoods for improvements. o Walk Audits: Indentify issues and problems in school neighborhoods to identify and prioritize community concerns. o 5 E s Workshops: Collaboration with parents, students, and staff in identifying programs they feel would work best for their school and community. o Preferred Routes Map: Illustrates parents preferred walking routes for school. The map results from a series of interviews and meetings with parents and school staff. o Safe Routes To School Toolkit (SRTS): Provide schools and parents with detailed information on aspects of a comprehensive SRTS program including volunteer recruitment, Walk to School Day planning, and other encouragement activities. Goals for this work are to assess the potential for developing outreach strategies, education activities, and ongoing evaluation. o Walk This Way Course: Teaches students pedestrian safety laws, tips, and other information relevant to create awareness on simulated streetscape created by WSD that students inhabit to learn safe walking and biking practices. Encouragement strategies and activities for schools: o Walk to School Day o Bike to School Day o Walking School Bus o Mileage Club o Walkshops o Logo Contest. Policy & Advocacy: o Since 1998, WSD has been advocating for safe, vibrant streets, and walkable communities. Through dedicated staff and many volunteers, they have been able to help neighborhoods across the region advocate for and achieve safer walking conditions. They have empowered residents to ask cities to install new crosswalks, sidewalks, and traffic calming measures such as road diets, pedestrian refuge islands, and curb extensions. o Complete Street Workshops. o Transit Oriented Design Workshops.

56 What support services do they offer? (continued) Community Support: o Dedicated to change city standards and funding policies at all levels of government through working with neighborhoods, which is WSD s primary niche. They provide the necessary education on pedestrian-oriented design and traffic calming for speed-plagued streets to accomplish this change. Seniors & The Disabled: o WSD s mission is to ensure walkable and roll-able communities for people of all abilities. With this goal in mind, they collaborate with cities and universities to survey and collect data on older adults and disabled communities, who are often among the underrepresented demographics. What is their organizational profile? Located at th Avenue, Suite # 402, San Diego, CA Staff size: 10 Full-time, 2 Part-time Volunteers: 200 annually Who do they serve? San Diego County as a whole, including more than 30,000 students each year. What are their goals? Help create communities where walking is preferred choice for transportation and recreation for all people. What impact have they made? Issued a Regional Walk Scorecard that rates walkability in every San Diego County city. Developed a phone app called BestWALK that allows residents to conduct walk audits. Increased walking and biking to school in some districts by as much as 125%. Influenced SANDAG to develop a Complete Streets Regional Policy, a Safe Routes to School Strategic Plan, and Early Action Program for Active Transportation, and improvements to the Regional Transportation Plan. Who are their key supporters? The California Endowment California Wellness Foundation Kaiser Permanente The San Diego Foundation Sharp Health Care Plan Smart Growth America State and Federal funding Who are their community partners? City Heights Business Association City Heights Community Development Corporation Livable Streets Coalition San Diego County Bicycle Coalition 56

57 City Heights Community Development Corporation Mission: To enhance the quality of life in City Heights by working with our community to create quality affordable housing and livable neighborhoods, foster economic self-sufficiency, and stimulate investment. Contact: Kenneth Grimes, MCP Executive Director (619) Who are they? City Heights Community Development Corporation is a proactive, dynamic, and forward looking organization that provides a range of community and economic development services which address identified needs within the community. Their services and programs help City Heights residents overcome considerable disadvantages in housing, business, employment, health, education, and poverty. What is their affiliation with City Heights? Located in City Heights at 4001 El Cajon Boulevard, Suite #205, San Diego, CA The oldest non-profit in City Heights, established in Creates quality affordable housing and promotes livable neighborhoods in City Heights. What support services do they offer? The Active Transportation Program: Works with residents, community groups, the City of San Diego, San Diego Association of Governments, and Caltrans to advocate for health supportive built environment enhancements and policy change. Community Engagement Program: Uses an ongoing process to involve residents of City Heights in a continuous dialogue to collect ideas for improvement that represent the wants and needs of the community. The Neighborhood Enhancement Program: Strategically addresses the effects of the foreclosure crisis by restoring the physical integrity and appearance of neighborhoods in City Heights through rehabilitation and education. The Resident Self Sufficiency Program: Responds to the current economic times by providing vital services to City Heights residents: o After School Study and Tech. Project o Foods and Living Essentials Pantry o Workforce Development Project o Adult Services and Engagement o Operational Assistance and Referrals Economic Development: Empowers and increases the entrepreneurial capacities of City Heights residents and business owners. This also strengthens the City Heights community through the creation and retention of sustainable small businesses, new jobs, and financial self-sufficiency. Workforce Development: Focuses on the ability of low-income residents of City Heights to secure at least living wage jobs through intensive employment preparation and direct job placement. This program has a 10 year history of effective employment placement services with an emphasis on community job placement. What is their organizational profile? Staff: 21 Full-time, 3 Part-time Volunteers: 25 (ongoing), 100 to 150 (for community events) annually 57

58 Who do they serve? City Heights and Mid-City area The average percent of the clients they serve across their programs are: o Caucasian: 4% o African American : 14% o African: 39% o Hispanic/Latino: 32% o Asian/Pacific Islander: 5% o Native American: 1% o Middle Eastern: 3% o Other: 2% o Female: 54% o Male: 46% o Child (0-11): 20% o Adolescent (12-17): 20% o Adults (18-64): 50% o Seniors (65+): 10% What are their goals? Quality of life standards are recognized and public private investment continues to increase to achieve higher quality of life for everyone in City Heights. Residents choose to improve their education and their personal economics and are afforded the opportunity to share in the wealth that is created from a revitalized, redeveloped community. Residents recognize the opportunity to prepare for, obtain and retain a job, a better job or a career, which allows community members to remain and personally invest in City Heights. Neighborhoods are properly served with accessible, basic public facilities including schools, health services, and neighborhood-serving businesses. People respect each other regardless of their country of origin, language, or economic status. What impact have they made? Enhanced the quality of life in City Heights by working with the community to create quality affordable housing and livable neighborhoods, foster economic self-sufficiency, and stimulate investment. Distributed 8,500 bags of food and basic supplies to City Heights families. Placed over 500 residents in jobs through employment preparation assistance with 80% retention rate. Delivered over 85,000 volunteer hours to ensure program success. Provided all 80,000 residents of City Heights with safer streets and more livable neighborhoods through Community Engagement and Active Transportation programs. Who are their key supporters? American Society of Landscape Architects Bank of America Foundation Caltrans CitiBank Foundation City of San Diego County of San Diego E* Trade Ford Foundation J.P. Morgan Chase & Co. Local Initiatives Support Corporation Nuera Price Charities San Diego Gas & Electric San Diego Housing Commission San Diego Workforce Partnership The California Endowment The Center for Sustainable Energy Union Bank U.S. Bank Wells Fargo Who are their community partners? Refer to website for a complete list: 58

59 City Heights Farmer s Market: Fresh Fund Mission: To support local farmers and increase access to healthy, fresh foods to under-served communities through a farmers market incentive program that leverages the purchasing power of SNAP and WIC dollars. Contact: Troy McKinney Fresh Fund Coordinator Troy.McKinney@rescue.org (619) ext us-san-diego-ca/fresh-fund Who are they? The Fresh Fund was launched in 2008 as a pilot program to test the effectiveness of incentive programs in bolstering sales at farmers markets and increasing the consumption of fresh foods among low income consumers. The City Heights Farmers Market (CHFM) became one of only a few programs nationally to match the use of food stamps (Cal/Fresh/SNAP), Women, Infants, and Children (WIC), Senior Farmers Market coupons, or cash from Supplemental Security Income (SSI/Disability) recipients. The aim is to facilitate access to affordable healthy food choices for low-to moderate-income families and individuals. By 2011, the Fresh Fund had grown to serve more than 8,000 residents at 5 farmers markets in San Diego County. Revenue generated at these 5 markets topped $1.6 million of which approximately $350,000 were incentive dollars (furnished by a grant from the Center for Disease Control to the County of San Diego). What is their affiliation with City Heights? The CHFM every Saturday morning serving hundreds of City Heights families each year. Located in City Heights on Wightman Street in between Fairmount Avenue and 43 rd Street. What support services do they offer? Fresh Fund: A farmers market incentive program that leverages the purchasing power of SNAP and WIC dollars to support local farmers and increase access to healthy, fresh foods to under-served communities. Residents enrolled in CalFresh/SNAP, WIC, or SSI/Disability may sign up for Fresh Fund at participating farmers markets that are EBT-accessible. What is their organizational profile? Staff: 1 Full-time, 2 Part-time Volunteers: 4 annually Who do they serve? Low- to moderate-income families and individuals. One sampling of Fresh Fund participants showed the ethnic breakdown to be: o Asian: 55% o White/Caucasian: 16% o Hispanic: 13% o Black/African or Caribbean-American: 10% o American Indian: 3% o Other: 3% The average age of participants was roughly 56 years of age who had 1.77 children and 2.16 adults living in their Fresh Fund households. 59

60 What impact have they made? Increased the purchasing power of Fresh Fund members. Enrolled hundreds of new participants in Fresh Fund last year. City Heights residents purchased over $300,000 in produce from farmers in Fresh Fund participants surveyed (32) self-reported that they consume a higher amount and variety of fresh produce consumption as a result of Fresh Fund participation. Advanced local farmers revenue and stimulates the local economy: o Average farm vendor revenue at the CHFM was $47,000 in Fewer than 6% of vendors at the national level gross between $25K and $100K annually. o The top selling farmer at the CHFM grossed more than $122K in Less than 1% of farmers market vendors nationally gross over $100,000 per year. o The same farm also created 8 new jobs as a result of their market sales, pointing to the broad impacts such programs can have on individual businesses and the broader economy. Annual income for the CHFM more than double the national average for farmers markets (National average $243,000; CHFM $522,291). SNAP sales at the CHFM are more than 20 times the national average (National $279/mo.; CHFM $6,092/mo). The race/ethnicity of farmers market vendors at the national level is 89% white and 11% non-white; farmers at CHFM are 3% white and 97% non-white. Who are their key supporters? Price Charities The California Endowment Union Bank Wholesome Wave Foundation Who are their community partners? San Diego County Farm Bureau San Diego Hunger Coalition has a booth at the City Heights Farmers Market 60

61 City Heights Foundation Mission: To combat the deterioration of the City Heights community located in San Diego California; to provide educational programs and opportunities for the self-development and betterment of the general public; and to carry on other charitable activates. Contact: Enrique Gandarilla Executive Director (619) Who are they? The City Heights Foundation (CHF) is a 501(c)(3) organization that supports the improvement of the City Heights Community through projects and grants. It is the charitable arm of the City Heights Business Association, itself a 501 (c)(6). What is their affiliation with City Heights? Located at 4305 University Avenue, Suite 540, San Diego, CA Addresses charitable needs in the City Heights community. Created by the City Heights Business Association to provide a vehicle for charitable grants and applications in furtherance of the City Heights Business Association programs and mission. What support services do they offer? General support to local non-profit organizations that provide services in City Heights. The CHF is the lead agency in a collaborative effort to address youth violence in City Heights. The CHF is the lead agency in the planning and implementation of the Annual City Heights Youth Resources and Job Fair. Cosponsor of the annual Day of the Dead Celebration and the Cinco De Mayo con Orgullo event. Collaborates on other projects that address economic development, safety, and education in City Heights. What is their organizational profile? Staff: 0 Full-time, 2 Part-time Who do they serve? The community of City Heights by implementing programs and providing services that help improve the community and support its residents. What are their goals? To help improve City Heights in all aspects. What impact have they made? Hosted Price Community Builder and produced a report that identified the key safety issues that the CHF could work on. Hired a Community Safety Organizer to collaborate with other organizations on addressing safety and security. Implemented a pilot Business Watch Program, Youth Job Fair, Family Movie Nights at local parks, and other special events. Who are their key supporters? City Heights Business Association 61

62 Who are their community partners? City Attorney s Office City Heights Community Development Corporation SAY San Diego Price Charities San Diego Park and Recreation San Diego Police Department Urban Corps San Diego 62

63 City Heights Recreation Center Mission: To acquire, develop, operate, and maintain a park and recreation system which enriches the quality of life for residents and visitors alike, and preserves it for future generations. Contact: Raul Contreras Azalea/City Heights Area Manager rcontreras@sandiego.gov (619) Who are they? The center is part of the "City Heights Revitalization Plan" and replaced the Highland Park facility that was there for years. The center which opened in 1998 is the recreation component of the "Urban Village" which includes a library, a performance annex, Head Start Program, a community college, gymnasium, and police station. What is their affiliation with City Heights? Located at 4380 Landis Street, San Diego, CA Provide services and activities to youth and their families in City Heights. What support services do they offer? Crafts/Drawing Class Dance Program City Heights Music School Youth Sports (Football & Basketball) Teen Center Activities Recreation Tennis Program Youth Tennis San Diego Program Kickboxing Aerobics Pilates/Ab Strength Training Cardio Fit Step, Circuit Training, and Meditation Sports for Exceptional Athletes Open Play Basketball American Youth Outreach Self-Defense Class Youth Sports Summer/Winter/Spring Day Camps Mid-City Gym What is their organizational profile? Staff: 4 Full-time, 13 Part-time Volunteers: Approximately 10 monthly Who do they serve? The City Heights community What are their goals? To enrich lives through quality parks and programs. Increase community pride. Provide safe places to play. Diminish gang violence. Build family unity. 63

64 What impact have they made? Information not available statistics not kept on number of individuals served. Who are their key supporters? City of San Diego General Fund City Heights Recreation Council Who are their community partners? City Heights Business Global Institute for Public Strategies Metro Villa Apartments Outreach to Community Business Price Charities San Diego Police Department 64

65 City Heights Wellness Center: Scripps Health/ Rady Children s Hospital Mission: To improve the health status of City Heights by working with residents to improve their lifestyle behaviors and self-sufficiency skills. Contact: Lisa Vandervort Manager Vandervort.Lisa@scrippshealth.org (619) Who are they? The City Heights Wellness Center s goal has been to prevent disease by strengthening community partnerships and linking with existing services to provide City Heights residents with opportunities to become involved in managing their own health. What is their affiliation with City Heights? FHCSD operates the City Heights (CHFHC) clinic located at 5454 El Cajon Boulevard, San Diego, CA Served over 15,000 individuals and families in the City Heights area each year. Operates a federally accredited Family Medicine Teaching Program for physicians in training at CHFHC. What support services do they offer? Nutrition Programs o Utilizing the CHWC s Teaching Kitchen, classes range from food demonstrations, instruction on food handling to interactive, hands-on cooking, and skill-building activities with individuals of all ages. o Scripps Mercy WIC: Utilizes space at the CHCW to provide nearly 5,000 nutritional food vouchers and dietary counseling services to low-income pregnant/parenting women and their children monthly. o Weekly Breastfeeding/Nutrition Support Group: Provide "hands-on" instruction, support, infant nutrition, as well as health education. o Angel s Depot: Serves as a drop off CHWC for food distribution for seniors. Health Education Services o Project Dulce: Provides diabetes prevention and disease management services. o Ask A Nurse : Central Region Public Health Nurses are available to provide information to promote and encourage healthy choices to lead healthier lives. o Eligibility Assistance: Eligibility Workers are available to counsel people on eligibility and assist people in applying for Medi-Cal, Healthy Families, Cal Fresh, and other benefits. o Mental Health counseling services through Rady Children s Hospital. o Healthy Life Style Nutrition: Provides education on nutritious and healthy lifestyle habits. o Integrative Health Nights: Alternative Health practitioners come to the CHWC to offer monthly chair massage, acupuncture, yoga, and cooking/ nutrition classes. o Exercise Programs: Designed for adults and children to help keep in shape and to increase flexibility. Dance programs for children and adults Tai Chi Program for seniors o Positive Parenting Program: Workshops designed to increase confidence and skill-level in parents and to encourage resilience, independence, respect, and cooperation in their children. Youth Programs o Internship Rotation Program: For local students in high school and/or college that provide curricula-based activities related to nursing, nutrition and public health. o Let s Get Cooking: Provides weekly interactive cooking instruction and nutrition education to youth and their families. What is their organizational profile? Staff: 2 Full-time, 0 Part-time Volunteers: 5 annually 65

66 Who do they serve? The CHWC s target population is reflective of the community with 40% Hispanic and 60% a combination of Caucasian, East African, and African American residents. Approximately 2,000 children, youth and/or adults of all ages attend classes or programs each month with an annually total of 18,000 participants utilizing CHWC. What are their goals? Prevent disease by strengthening community partnerships and linking with existing services. What impact have they made? Over time, the CHWC has earned a reputation for being: A safe place to come and seek help for a variety of health and social needs. A resource for obtaining easy access to information about health and nutrition. A flexible meeting place, which has the capacity to bring people together around several issues. The core strategies contributing to the CHWC s success are as follows: Ability to engage the East African and Latino populations to facilitate positive lifestyle changes. Hosting and co-location of community-based programs. Resident leadership and skill development among residents of East Africans descent. Providing a wide variety of health education and promotion activities. Engagement of local residents, schools, business, foundations and other not-for-profit organizations in community health improvement endeavors. Who are their key supporters? Allen foundation The California Endowment California Vitamin Consumer Trust Fund Mercy Hospital Foundation Price Philanthropies Rady Children s Hospital San Diego Nutrition Network Who are their community partners? San Diego Women s Foundation Scripps Health Community Benefit Fund Scripps Mercy Hospital Susan G. Komen Foundation Veterans Health Administration Health Foundation Alternative Health Network And other community groups and associations Area Schools City Heights Business Association City Heights Community Development Corporation Community Health Improvement Partners County of San Diego-Health and Human Services Family Health Centers of San Diego Feeding America Hunger Coalition International Rescue Committee (IRC) La Maestra Community Clinic Leah s Pantry Mid-City CAN Network for a Healthy California Point Loma Nazarene University School of Nursing Project Lean San Diego County Childhood Obesity Initiative San Diego Family Jewish Services San Diego State University School of Nursing SAY San Diego Somali Bantu Organization St. Mark s Church Super Food Drive Untied Women of East Africa (City Heights HOPE) 66

67 College Area Pregnancy Services Mission: To assist those facing unintended pregnancies with medical services, education, and resources in a caring and confidential environment. Contact: Julie Niven Executive Director julie@capsonline.org (619) Who are they? College Area Pregnancy Services, CAPS, has served more than 8,500 women and men facing unintended pregnancies with early prenatal medical services, education and resources since They offer medical services, education and resources to all who have need. All services are confidential and free of charge. The majority of their clients are lowincome, singles, or college students. What is their affiliation with City Heights? They serve many individuals and families from the City Heights area and partner with local medical facilities and high schools. What support services do they offer? Medical Services o Pregnancy Test Verification o Ultrasound o Initial Visit with a Medical Professional Options Counseling and Support o Abortion Procedures and Risks o Adoption Education o Parenting Education and Support Pregnancy Counseling and Support o Education on Fetal Development o Physician Referrals o Nutrition Education Counseling o Sexuality Issues o Relationship Issues STD Risk Education and Referrals Post-Abortion Counseling/Support Groups What is their organizational profile? Staff Size: 3 Full-time, 5 Part-time Volunteers: 60 annually Who do they serve? They serve anyone without regard to age, race, income, nationality, religious affiliation, disability or other arbitrary circumstances. They serve about 1,000 clients each year with 750 of those being new clients and 350 returns. 67

68 What are their goals? Treat clients with kindness, compassion and in a caring manner. Ensure clients always receive honest and open answers. Guarantee client information is held in strict and absolute confidence according to HIPAA guidelines. Provide clients accurate information about pregnancy, fetal development, lifestyle issues, and related concerns. Committed to offer accurate information about abortion procedures and risks, but they do not offer, recommend or refer for abortions or abortifacients. Ensure that all of their advertising and communications are truthful and honest and accurately describe the services they offer. Provide all of their professional staff and lay counselors with the proper training to uphold the above standards. Expand the number of those they serve by adding three more shifts in the next several months so they can always be available to clients without a significant wait time. What impact have they made? Act as a triage for women and men who are facing unintended pregnancy. Offer free early pregnancy medical services, important to healthy pregnancies. Help insured, uninsured, low-income find network of community services. Connect pregnant individuals or those who experienced an abortion with support, resources and referrals. Who are their key supporters? Individual and Families Organizations Private Foundations Who are their community partners? Crawford High School Family Health Clinics Grossmont Hospital Hoover High School La Maestra Mid-City Clinic New Day Women s Center Nurse Family Partnership 68

69 Community Housing Works Mission: To help people and communities move up in the world through opportunities to own, rent, and achieve. Contact: Sue Reynolds President and CEO (619) Who are they? Community Housing Works (CHW) is a non-profit that helps people and communities move up in the world through opportunities to own, rent, and achieve. What is their affiliation with City Heights? Their Own-Rent-Achieve Center is located in City Heights at 4010 Fairmount Avenue, San Diego, CA Served 74 families in City Heights in Owns and provides services at Bandar Salaam Apartments, 67 affordable apartment homes in City Heights with a Learning Center and other programs benefiting both families and youth. Coordinate two canyon Clean Ups at the Auburn Creek Canyon bi-annually with I Love A Clean San Diego and Bandar Salaam s residents. Working with UrbanList and residents to improve the surrounding Auburn Creek Canyon. What support services do they offer? Learning Centers: Programs that are offered at 18 of their rental communities: o After School & Summer Retention o Running Readers o Youth Leadership o Resident Services for Adults o VALOR Scholarships o The Green 360 Curriculum Classes and Coaching: Programs that provide relevant educational classes and one-on-one coaching to help clients reach their financial and housing goals: o Financial Fitness Classes o Home Buyer Education Classes o Home Owner Workshops o Family Asset Building Workshops o One-on-one Financial Coaching o One-on-one Home Buyer Coaching o One-on-one Home Owner Coaching o Foreclosure Intervention Counseling o Rental Home Stability o Matched Savings Own-Rent-Achieve Center: This is the only professional realty and lending shop in City Heights for the community, promoting homeownership, and local investment. It also provides a community room and space that can be booked for use. In addition, the center is used for volunteer income tax assistance (VITA), lease-ups for local rental communities, partner workshops and service delivery, and several classes and coaching services. 69

70 What support services do they offer? (continued) Virtual Counselor Network: This year, CHW maximized the reach and improved the accessibly of their program by embracing technology-based solutions. The Virtual Counselor Network (VCN), spearheaded by our long-time partner the Housing Opportunities Collaborative, offers a means of bringing a cadre of services to high-traffic community locations via Virtual Empowerment Centers (VECs). CHW is one of the leading partners in this delivery model. Not only will their coaches be available through VECs strategically placed throughout the County of San Diego including 1 in City Heights CHW will place VCNs within their affordable apartment communities. This tool represents the next step in serving the area of City Heights and ensuring that members of this community have convenient access to the full range of resources needed to move up in the world. Supportive Housing: CHW has over 150 apartments with supportive services for people with disabilities, individuals with HIV or AIDS, homeless families reuniting after recovery from drug and alcohol abuse, homeless and disabled veterans, people with developmental disabilities, seniors with disabilities and victims of domestic violence. Down Payment Assistance: Offers down payment assistance loans to help people purchase their first home. Home Loans: CHW is a licensed broker in California and offers first mortgage loans to low and moderate income first-time homebuyers and refinancing owners. Energy Efficient Upgrade Loan Program: First green loan program for qualifying homeowners making energy upgrades to their homes. Community Programs: Provide support, education, and resources for residents and community members alike. What is their organizational profile? Staff: 69 Full-time, 24 Part-time Volunteers: Approx. 550 annually Who do they serve? Ethnic Breakdown of People Served by CHW in all programs, countywide and in City Heights: City Heights (92105) o African American 36% o Asian & Pacific Islander 3% o White (all ethnicities) 13% o Other 13% o Not identified 35% o Hispanic/Latino (all races) 49% What are their goals? To further develop the Financial Fitness Programs. To establish their new Own/Rent/Achieve Center as the go to place in City Heights. To create a new fund raising model for the FaceLift program. Become the main realtor presence in City Heights. Countywide o African American 14% o Asian & Pacific Islander 8% o Hispanic/Latino (all races) 47% o Non-Hispanic White 29% o Other 2% 70

71 Community Housing Works continued What impact have they made? CHW made the following impacts during 2011: Running Readers Program: o Kindergarten through third graders enrolled: 74 o Over 25 volunteer reading coaches. o Organized in 8 different locations. Financial Fitness: o Over 480 graduates gained the skills and knowledge to be hopeful for a wealthier future. o More than half increased their credit scores by an average of 66 points. o Youth residents graduated from the Teen Financial Fitness course: 65. Homeownership: o Individuals graduated from the Homebuyer Education course: 657. o Percent of individuals who lowered their debt: 42%. o First-time homebuyers: 138. o Amount of families who avoided foreclosure through counseling services: 265. o Percent of CHW rehabilitated homes that were sold to veterans: 25%. Who are their key supporters? Individual donors (2) whom wish to remain anonymous Bank of America Fannie Mae Galinson and McGrory Family Foundations JP Morgan Chase Leichtag Family Foundation Local Initiatives Support Corporation National Council of La Raza NeighborWorks America Price Charities San Diego Women s Foundation Union Bank United Way of San Diego United Way Women s Leadership Council US Bank Wells Fargo Who are their community partners? California Bank & Trust California Department of Housing and Community Development City Heights Community Development Corporation International Rescue Committee San Diego Canyonlands San Diego Organizing Project U.S. Department of Housing & Urban Development 71

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73 Comprehensive Training Systems Mission: To provide the highest quality, most up-todate training in the areas of its contractual agreements with its funding agencies, to every qualified man or woman, regardless of race, creed, color, or other identity, without exception. Contact: Kristen Walker Program Manager (619) Who are they? Comprehensive Training Systems (CTS) provides high level, quality training and job placement in a diverse range of skill areas, to underemployed and unemployed populations in San Diego County. What is their affiliation with City Heights? Located at 5348 University Avenue, Suite 210, San Diego, CA Corporate Office located at: th Street, Suite 4, Imperial Beach, CA What support services do they offer? Medical Receptionist, Billing Clerk, & Medical Assistant: Provides job opportunities in a wide variety of health care environments including hospital and private doctor's office settings. Computer Repair Technician: Designed to give students the necessary basic skills to operate a microcomputer and compete in today's fast paced business environments. Micro Computer Repair Technician: Students learn the Microsoft Windows environment, a basic understanding of the Office Suite of Programs, familiarity with PC Hardware and peripherals, and other common office procedures. Network A+ Certification: Coursework and materials provided in this program is based on the A+ Certification Program. VESL-Vocational English as a Second Language: Allows students to improve their English. They will practice and expand their English vocabulary, comprehension and pronunciation in a work environment. In addition, they will gain an understanding of life skills needed in the workplace. Building Maintenance Technician Training: This program is an 11 week intensive "Hands On" work simulated environment. Training is provided by industry experienced instructors who care about student s future. Basic Manufacturing/Shipyard Training and Techniques: Designed to assist students with the necessary basic skills to enter employment in the shipbuilding and manufacturing industry. What is their organizational profile? Staff: 19 Full-time, 0 Part-time Volunteers: 2 to 10 annually Who do they serve? Underemployed and unemployed individuals in San Diego County. What are their goals? Provide high level, quality training. To never turn anybody away, always give an alternative option. To build the individual up. Ensure job placement. What impact have they made? For the past two decades, CTS has continuously worked to improve training methods, curriculum, and communication with our students and employers. CTS has graduated over 6,900 students in various occupational skill areas. 73

74 Who are their key supporters? Employment Development Department (EDD) Health and Human Services San Diego Workforce Partnership State of California Who are their community partners? Faith Based Agencies Job Corps San Diego Housing Commission St. Vincent De Paul Sycuan Casino Tribal TANF Vocational Sector Welfare Provides (PCG, Arbor/ ResCare) 74

75 Consensus Organizing Center SDSU Mission: To work in partnership with underrepresented communities in an effort to train and develop students, community leaders, and residents in the Consensus Organizing Model. Contact: Jessica Robinson, MSW Executive Director (619) Who are they? The Consensus Organizing Center (COC), a project of the School of Social Work at San Diego State University (SDSU), works to develop a new generation of grass-roots community leaders through education and training in the Consensus Organizing Model, which is a method of community organizing focused on finding and developing areas of mutual selfinterest between community stakeholders, as opposed to traditional conflict-based organizing strategies. What is their affiliation with City Heights? Have two City Heights based programs: Step-up and Master of Social Work. Programs serve Hoover High School. What support services do they offer? Step-Up Program: Offers high school students an introductory college level social work course during their junior year in high school and participation in a 40-hour community service project. o Remains involved with Step-Up graduates during their senior year to assist them with mapping out their interest area of study, locating an appropriate college(s) to apply for, identifying scholarships, grants, and financial aid that will assist in funding their college education. o Offers students part-time positions working on community organizing projects; provides for them monetary compensation for their college expenses. Intern Program: During their senior year of undergraduate studies, the youth work with the Center and continue to develop their community organizing skills. Foster Youth Initiative: Works with high school aged foster youth throughout San Diego County who received general elective college and high school credits. The curriculum material for this course covers a range of social issues, including access to health care, public education, governmental aid programs, cycle of poverty, unemployment, and others. Public Trainings: Provides valuable and effective training on the Consensus Organizing Model. The trainings are instructed by the Executive Director, Jessica Robinson and staff members. Legal Path: To empower students to attend college and motivate them to seek careers in the legal profession. Many inner-city students have an interest in the law, but achieving a legal education seems completely unrealistic. A.I.M. for Law: The California Western A.I.M. for Law program, standing for Achieve, Inspire, Motivate, works to increase diversity in the legal profession by helping to prepare low-income and first generation college students for the level of work necessary to succeed in law school. A.I.M. for Law also seeks to inspire and motivate diverse college students to seek a legal education through mentorship and guest speakers from various areas of the legal profession. Safety Initiative: Worked with Fairmont Village with the goal of increasing the perception of safety; worked with residents to make sustainable change; assisted with Mid-City CAN Skate Park. 75

76 What is their organizational profile? Staff: 2 Full-time, 4 Part-time Volunteers: Varies throughout the year Who do they serve? African American/Black: 20% Asian American: 5% Hispanic/Latino/a: 60% Native American: 0% Pacific Islander: 0% Caucasian (Non-Hispanic): 5% Other: 10% What are their goals? To generate and educate the development of a new generation of trained grassroots community leaders capable of working with government agencies, business leaders, churches, and other organizations. What impact have they made? Step-Up: o Since 2000, 400 Step-Up youth have participated in the Social Work 120 course at SDSU. o Youth have completed over 15,200 community service hours. o Graduation: 97% have successfully graduated from high school, compared to Hoover s 68%. o College: 93% have been admitted and are attending college compared to Hoover s 34%. Since its inception in 1999, the COC has successfully trained county employees, faith-based leaders, high school, and college students in the methods and techniques of Consensus Organizing. Who are their key supporters? Alliance Healthcare Foundation Andrus Family Fund Casey Family Programs Congresswoman Susan Davis Stuart Foundation The California Endowment The California Wellness Foundation The President s Leadership Fund The Westreich Foundation Who are their community partners? AjA Project City Heights on Patrol County of San Diego Foster Youth Mid-City CAN Price Charities San Diego State University University of San Diego 76

77 Copley Family YMCA Mission: To improving the quality of human life and to helping all people realize their fullest potential as children of God through development of the spirit, mind, and body. Contact: Andrew Holets Administrative Specialist Grants and Outreach (619) Who are they? The YMCA (The Y) is for everyone children, adults, seniors and families and brings everyone together like no other organization can. The YMCA of San Diego County is an association of YMCA branches and facilities, and is the second largest YMCA in the nation. As a result, hundreds of thousands in San Diego County are receiving the support, guidance, and resources needed to achieve greater health and well-being for their spirit, mind, and body. What is their affiliation with City Heights? Copley Family YMCA branch located in City Heights at 3901 Landis Street, San Diego, CA What support services do they offer? Camp: Day Camp and Vacation Fun Days at the Copley Family YMCA provide a great place for friends to come together in a warm and safe environment to enjoy their school breaks. Childcare Programs: The Copley Family YMCA offers a variety of childcare options for children ranging in ages from 6 weeks old to 12 years of age. Swim, Sports, Play: The Y is the starting point for youth to learn about becoming and staying active and developing healthy habits. The benefits are far greater than just physical health. Whether it is gaining the confidence that comes from learning to swim or building the positive relationships that lead to good sportsmanship and teamwork. Activities also include: Teen Programs: The Copley Family YMCA offers a variety of programs for teens in grades 6 to 12. The goal is to educate today's teens and build foundations that help them grow into healthy, confident, successful adults. o Swim Team o Hot Shots (sports for 3 to 5 year of age) o Free Sports Clinics o Schedules/Rosters o Basketball o Soccer o Flag Football o Middle School League o TrYangle Basketball League o Martial Arts o Infant / Toddler o Preschool o School Age Family Time: A wide range of fun-filled, family activities are scheduled every month. Families come and participate in a variety of different activities. Health, Well-Being, & Fitness: They offer a variety of healthy activities to help individuals stay fit and keep motivated. The activities are tailored with a variety of choices to meet every interest and fit into busy schedules. Activities includes: o FIT 4 Me o Personal Training o Pool o Dance stay Aerobics o Spirit, Mind and Body o Active Adults o Water Aerobics o Offsite Classes o Maintain Don't Gain o Nutritional Classes o Job Seeker Workshops 77

78 What support services do they offer? (continued) Sports & Recreation: The Y adult sports leagues offer adults alternative opportunities to stay active and engage in healthy lifestyles other than simply going to the Y and working out. Activities include: o Basketball o Indoor Soccer (Futsal) o Adult and Teen Swim Lessons o Adult and Teen Martial Arts Literacy Program: This free program provides homework assistance, one-on-one tutoring and small group sessions. Tutors will coach and mentor a child's reading habits and help them understand basic reading concepts during their weekly session. Parenting Workshops: These workshops are free and open to the entire community and presented by First 5 San Diego in collaboration with the Department of Child and Family Development at San Diego State University. Instruction is provided in Spanish and English and free childcare is available. What is their organizational profile? Staff: 20 Full-time, 150 (190 in summer) Part-time Volunteers: Anywhere from 90 to 200 annually Who do they serve? City Heights community Mid-City community North Park community Allied Gardens community Tierra Santa community Kensington community Talmadge community What are their goals? Encourage healthy lifestyles that provide healthy development of the spirit, mind, and body. Teach and demonstrate the YMCA Character Development values of Caring, Honesty, Respect, and Responsibility. Strengthen and enrich family life. Build self-esteem and nurture personal growth. Develop leadership and strengthen communities. What impact have they made? Youth served annually: 2,200. Total individuals served annually: 8,500. Who are their key supporters? Grants Headquarters Subsidies from YMCA of San Diego County Individual donors Member-Based Revenue Price Charities 78

79 Copley Family YMCA continued Who are their community partners? Partner with eight schools in the Mid-City area o Adams Elementary o Central Elementary o Cherokee Point Elementary o Euclid Elementary o Franklin Elementary o Garfield Elementary o Marshall Elementary o McKinley Elementary Cystic Fibrosis Foundation Cystic Fibrosis Foundation El Cajon Boulevard Business Improvement Association La Maestra Community Health Center METRO Career Center Mid-City CAN (Community Advocacy Network) Mid-City Community Clinic Network for a Healthy California SAY San Diego 79

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81 Community Resources and Self Help Mission: To help people start a new life in recovery. Contact: Sue Dolby Executive Director SDolby@crashinc.org (619) Who are they? Community Resources and Self Help (CRASH, Inc.) is one of the oldest providers of alcohol and other drug (AOD) services in San Diego County. CRASH, Inc. recently celebrated 44 years as a community-based, non-profit organization dedicated to helping substance abusers regain their self-esteem and become clean, sober, productive, self-sufficient members of their communities. What is their affiliation with City Heights? One of their programs, Short Term I, men s live-in program is housed in City Heights to assist with drug and alcohol treatment. The men live here for up to three months followed by six months of weekly aftercare available. This program serves up to 50 men at a time. What support services do they offer? Short Term I 50 beds o Short-term (60 to 90 days) adult, male, residential program. o 4161 Marlborough Avenue o San Diego,CA Short Term II 43 beds o Short-term (60 to 90 days) adult, female, residential program. o 2410 "E" Street o San Diego, CA Bill Dawson Residential Recovery Program 63 beds o Long-term (4 to 6 months) adult, co-ed residential program. o 726 "F" Street, 2nd Floor o San Diego, CA What is their organizational profile? Staff: 25 Full-time, 4 Part-time Volunteers: 10 on average with 8 in City Heights Who do they serve? Men and women with drug and alcohol abuse issues. o In 2013, Men: 39%, Women: 61% Race: o White: 49% o Other/Mixed Race*: 31% o Black/African American: 15% o American Indian: 2% o Filipino/Samoan/Chinese/Guamanian/Korean: 2% o Vietnamese/Cambodian/Laotian: 1% o * Of those stated Other/Mixed Race 98% were Hispanic/Latino and Mexican/Mexican American 81

82 Who do they serve? (continued) Age Range: 18 to 19 years of age: 5% 20 to 24 years of age: 19% 25 to 34 years of age 35% 35 to 44 years of age: 21% More than 45 years of age: 20% Primary Substance: Methamphetamine: 38% Alcohol: 19% Heroin: 21% Marijuana/Hashish: 14% Cocaine/Crack: 5% Other Opiates or Synthetics: 1% OxyCodone/OxyContin: <0.04% PCP: 1% Tranquilizers, Ecstasy, Barbiturates, Hallucinogens, and Inhalants: 1% What are their goals? Expand their programs to offer a transitional housing unit with a sober living housing residence program for graduates. Expand employment opportunities for graduates. What impact have they made? The re-arrest rate is low for their program participants. They have 300 individuals graduate each year. In the 2012/2013 program year they: Served 783 individual adults in the three residential treatment programs, 304 females and 479 males. Provided 44,885 bed-days of treatment service. Delivered 2,809 informal continuing aftercare visits. Delivered 712 hours of mental health services. Who are their key supporters? County of San Diego, Alcohol and Drug Services (ADS) County of San Diego, Behavioral and Health Services (BHS) County of San Diego, Health and Human Services. U.S. Pretrial Services. Who are their community partners? Bridge of Recovery Program City Heights Business Association City Heights Foundation Combined Federal Campaign (CFC) Community HousingWorks: Facelift Family Health Clinic Jane Weston Wellness Center Lady of Sacred Heart Neighborhood House Parks and Recreations Department San Diego County Employees Charitable Organization (CECO) San Diego Feeding America San Diego Health Services Thursday Club Foundation University of California San Diego Gifford Clinic University of California San Diego Nursing Program United Way 82

83 East African Community and Cultural Center Mission: To help improve the lives of its citizens, especially new immigrants and refugees so that their integration into the greater American society becomes as seamless as possible. Contact: Abdiweli Heibeh Executive Director (619) Who are they? The East African Community and Cultural Center (EACCC) is a self-sustaining non-profit organization that serves the East African Community in City Heights and the greater San Diego metropolitan. They envision an East African society that is productive, engaged, and integrated within the greater American societies, and passes high moral values and citizenship to next generations. What is their affiliation with City Heights? Located in City Heights at 4061 Fairmont Avenue, Suite A, San Diego, CA Provides unique mentorship and support programs to youth and families of City Heights. What support services do they offer? Family Self-Sufficiency: This program provides services to poor and disadvantaged families in City Heights. The goal of the program is to assist and stabilize low income families with employment assistance and financial literacy education. Early Childhood Developments: As the future strength of the City Heights Community depends upon the healthy development of its youngest citizens, this initiative will build upon existing resources, including relevant public-nonprofit organizations to insure the necessary collaborative planning and implementation in order to successfully support and strengthen East African immigrant families. Youth Programs: The mission is to improve East African youth s quality of life by bridging education, communication, and achievement gaps through offering important mentorship and self-developmental activities. The approach is hands-on, to empower the youth of City Heights by using engagement and mobilization where the youth are encouraged to be part of the solution. The objective of this unique approach was to develop and implement ideas that add values to the quality of life for the citizens of City Heights. Programs include: o Year-round after school mentoring. o Youth-to-youth training (Stairwell Model). o Youth leagues. Language Classes (Somali Classes): The fight to keep alive the Somali mother tongue and identity is very important as culture entails tradition, discipline, and an identity. They offer classes to teach Somali in support of the idea that for a good quality of life, one needs to be rooted in one s cultural traditions and that the loss of a mother tongue will disconnect people from their ancestry, extended family, and homeland. Early College Exposure: The EACCC not only places attention on preparatory steps for college access for young people in high school, but for children in elementary and middle schools. They also prepare young children for college by taking them to local college campuses. What is their organizational profile? Staff: 0 Full-time, 0 Part-time Volunteers: 7 annually Who do they serve? All services are open to the whole community. 83

84 What are their goals? Provide counseling and crime prevention education for both youth and parents. Offer educational seminars to address the gap between immigrant parents and their American born children on social issues. Eliminate/reduce juvenile delinquency by using all available tools such after-school programs, educational programs, and sporting events. Promote cultural and civic events so that the community can participate in the democratic system and become better citizens. Encourage an indigenous self-identity by retaining mother language. Nurture a greater sense of belonging to the community and heritage. Diminish the effects of assimilation into the dominant American culture in the community. What impact have they made? Serve 3,000 East African refugee/immigrant a year: o Adults: 60% o Youth: 40% Who are their key supporters? Community members The EACCC is primarily self-sufficient Who are their community partners? Horn of Africa International Rescue Committee Somali Family Services 84

85 Elder Help of San Diego Mission: To provide personalized services and information that help seniors remain independent and live with dignity in their own homes. Contact: Anya Delacruz Associate Executive Director (619) x125 Who are they? ElderHelp provides an array of programs that include case management and homecare services through the Concierge Club and live-in matching services through the HomeShare program. ElderHelp also provides tax assistance, legal help, benefits counseling, information, and assistance. What is their affiliation with City Heights? Currently serve 25 seniors in City Heights through Concierge Club Program. What support services do they offer? Concierge Club: Provides comprehensive membership-based home care solutions to address the growing health and social challenges that seniors and their families are facing. HomeShare: An affordable housing program that focuses on maximum use of existing housing stock. It is much more than a roommate matching service. The HomeShare program matches seniors who want to remain in their homes with adults of all ages who are in need of housing. Seniors a Go Go: Provides escorted door-through-door transportation. ElderHelp drivers will pick up members at their door and assist the member during their appointment or errand, and make sure they get home safe and sound. What is their organizational profile? Located at 6150 Mission Gorge Road, Suite #140, San Diego, CA Staff: 12 Full-time, 2 Part-time Volunteers: Approximately 550 annually Who do they serve? Seniors (Ages 60 and older). Mid-City, El Cajon, La Jolla, Coronado, Scripps Ranch, Rancho Bernardo. What are their goals? To allow senior citizens to stay at home living independently as long as it is safe. What impact have they made? Provided 4,330 seniors with the help they needed. The Information and Referral Team took 2,126 calls this past year. The HomeShare Program helped 2,000 people in need of housing information and referrals. Who are their key supporters? Refer to website for a complete list: 85

86 Who are their community partners? Access to Independence Aging and Independence Services Alpha San Diego Challenge Center Comfort Keepers Conduct outreach with community groups and organizations such as o Churches o Hospitals o Thursday Club o Southwestern Yacht Club o Medical offices Elder Law and Advocacy Grondon Construction Home Physicians Medical Group, Inc. Jewish Family Services Keepsake Companions LiveWell Meals on Wheels Mission Home Health San Diego Gas & Electric San Diego Homecare Supplies Serving Seniors (Gary and Mary West Senior Wellness Center) Senior Helpers Sharp Hospital 86

87 Family Health Centers of San Diego Mission: To provide caring, affordable, high quality healthcare and supportive services to everyone, with a special commitment to uninsured, low income, and medically underserved persons. Contact: Front Desk (619) Who are they? Family Health Centers of San Diego (FHCSD) is a private non-profit community clinic organization that has been an integral part of San Diego's healthcare safety net since They operate 52 locations throughout the County of San Diego, including 18 primary care clinics with a comprehensive range of services including medical, dental, mental health, vision, audiology, radiology, women's health, pediatric development services, pharmacy and more. What is their affiliation with City Heights? FHCSD operates the City Heights (CHFHC) clinic located at 5454 El Cajon Boulevard, San Diego, CA Served over 15,000 individuals and families in the City Heights area each year. Operates a federally accredited Family Medicine Teaching Program for physicians in training at CHFHC. What support services do they offer? To see a complete list of services visit: Adult Services: o Acute Care (Sick Visits) o OB/GYN Care o Case Management o Chronic Disease Management Child Services: o Acute Care (Sick Visits) o Behavioral Management o Developmental Screenings, Assessments & Intervention o Early Intervention, Birth -3 Yrs o Health education o Immunizations o Blood Pressure o Employment Physicals o Health Education and Maintenance o Immigration Physicals o Occupational Therapy o Physical Therapy o Physicals School, Camps, Sports o Screenings for Anemia, Lead, Vision, Hearing and Tuberculosis o Speech/Language Evaluation & Therapy o Well Child Exams Dental Services: o Bridges, Crowns, and Fillings o Children s Dentistry o Cosmetic Dentistry Counseling/Mental Health: o Individual, Couple & Group o Adult and Child Psychiatry Radiology (at City Heights) o Dentures o Examinations o X-Rays o Clinic, School, and Home Based o Psychological Testing for Children What is their organizational profile? Staff: 680 Full-time, 218 Part-time Volunteers: 198 annually 87

88 Who do they serve? Individuals and families who face the most substantial barriers to healthcare. 77% of their patients are impoverished (live at or below 100% of the Federal Poverty Level (FPL) and 86% are low-income (live at or below 200% of the FPL). City Heights Family Health Center in 2012: o Race: 52% Hispanic, 17% Black, 6% Asian, 10% White, 15% Other o Gender: 63% female, 37% male o Age: 35% children and youth, 63% adults, 2% seniors Family Health Centers or San Diego in 2012: o Race: 58.36% Hispanic, 3.52% Asian/Pac Island, 8.57% Black/Afr. Amer., 20.31% White o Gender: 54.92, female, 45.08% male o Age: 29% children and youth, 68% adults, 3% seniors What are their goals? Provide caring, high quality, affordable healthcare, and supportive services to everyone. Expanding capacity and services to meet the need for healthcare under the Affordable Care Act. Improving our primary care medical home system of care. What impact have they made? FHCSD is the second largest federally qualified health center in the nation. In 2012, FHCSD s centers provided care to 173,000 patients through 650,000 visits. The City Heights Center served approximately 10,000 patients through 31,000 encounters. In 2013, over 80% of their patients had incomes at or below 200% of the federal poverty level ($22,340 for an individual). FHCSD is the largest provider of school-based health services and HIV/AIDS outreach, prevention testing, and treatment services in San Diego County. Who are their key supporters Centers for Disease Control City of San Diego County of San Diego Health Resources and Services Administration Kaiser Permanente Many corporate supporters- Union Bank, Cox, SDG&E, etc. Many individual supporters Many charitable foundations support FHCSD Medi-Cal, Family PACT, Low Income Health Plan (over half of funding comes from third party payments) National Alliance of Hispanic Health Who are their community partners? FHCSD collaborates with more than 350 organizations. A short list follows: o Chula Vista School District o Home Start o Monarch School o San Diego Association of Governments o San Diego Community College District o San Diego County Office of AIDS Coordination o San Diego Unified School District o San Diego Youth Services o Scripps Mercy Hospital o Sharp Hospital - Chula Vista & Grossmont o University of California San Diego School of Medicine o Veterans Village of San Diego 88

89 Feeding America San Diego Mission: To feed hunger, advocate, and educate. Contact: Jennifer Gilmore Executive Director (858) Who are they? Established in 2007, Feeding America San Diego (FASD) is San Diego s largest hunger relief organization, distributing more than 19.2 million meals within the last year, and the only Feeding America affiliate in the county. FASD works closely with more than 200 distribution partners, local school districts, corporate partners and a network of volunteers to serve 73,000 children, families, and seniors in need each week. Devoted to ending hunger through healthy food, education and advocacy, FASD is committed to building a hunger free and healthy San Diego. What is their affiliation with City Heights? Pounds of food distributed in City Heights (Fiscal Year 12-13): 1,432,359 Partner agencies: 14 Mobile Pantry locations: 3 What support services do they offer? Feeding Kids: Nutritious food items are distributed directly into the hands of local students and their families through Farm2Kids, Backpack and School Pantry programs. Nearly half of the people served by FASD s direct-toclient and partner agency programs are under the age of 18. Feeding Families: Reaching rural and suburban neighborhoods throughout the region, the Mobile Pantry program serves families with limited access to nutrition. Additionally, FASD partners with hundreds of non-profits organizations operating food pantries, soup kitchens, and shelters to serve individual communities. Feeding Seniors Program: Provides nutritious food for elderly adults to prepare and consume at home. Distributions occur at senior living facilities and consist of healthy staple items and fresh produce. Feeding Excellence: Nutrition education, client advocacy, CalFresh outreach, and capacity building are infused throughout their hunger relief initiatives and programs. FASD is focused on bringing San Diego from hunger to health. CalFresh Outreach: FASD conducts pre-screenings, offers application assistance and support to individuals and families applying for CalFresh (formerly known as food stamps). Nutrition Education: Feeding America San Diego is dedicated to nutrition, serving as a resource for emergency food, as well as fresh produce, perishable protein sources, 100% fruit juices, and extensive educational resources. What is their organizational profile? Staff: 35 Full-time Volunteers: 9,000 unduplicated annually (average of 25,000 hours of services) 89

90 Who do they serve? San Diegans living in food insecure households every week: o 11% of clients are Non-Hispanic White o 16% are Non-Hispanic Black o 68% are Hispanic o 16% of the rest are from other racial groups Members of clients households that have children under age of 18: 46% Members of clients households that have children 0 to 5 years of age: 14% Members of clients households that have the elderly: 3% Households that include at least one employed adult: 62% Incomes below the federal poverty level during the previous month: 76% Those that are homeless: 7% What are their goals? Moving towards the distribution of 95% healthy and nutritious foods by Getting individuals out of food lines. Switch the cultural thinking from hunger relief to preventive health care. Educate partners in client choice models, nutrition, and the schedule of pantry times to better meet needs. Conduct a capacity assessment with partners to learn about with what is working. What impact have they made? Serves 437,500 different clients annually Serves 73,200 clients in any given week Serves 8000 students each month through their Feeding Kids program Distributed 23 million pounds of food in Fiscal Year 12-13, making it the largest hunger relief organization in San Diego. Who are their key supporters? Refer to website for a complete list: Who are their community partners? American International Group, Inc. Albertsons Aqualia Foundation ConAgra Costco DLA Piper Food4Less Helen and Will Webster Foundation Kaiser Permanente Kraft Foods Foundation Macy's Morgan Stanley Move for Hunger Newman's Own Padres Foundation Price Charities Proctor & Gamble 90 Ralphs Target The Rose Foundation of Rancho Santa Fe Tyson Foods Walmart

91 Girl Scouts of San Diego Mission: To build girls of courage, confidence, and character, who will make the world a better place. Contact: Jen Nation Director of Programs jnation@sdgirlscouts (619) Who are they? Girl Scouts provides an accepting, nurturing environment where girls can develop leadership skills, cultivate lifelong friendships, serve their communities, and grow through new and exciting experiences. All girls 5 to 17 years of age of every racial, ethnic, socioeconomic, or religious background are welcome. They can learn new sports and hobbies, prepare for college and careers, or travel to exotic destinations. In partnership with adult volunteers, girls participate in activities based on their interests, goals, and skill levels. What is their affiliation with City Heights? Girl Scouts of San Diego run four to six week long after school programs in about 12 of the local City Heights schools. After the initial six week program girls are then offered membership which is accessed through creating a local troop or even other programs such as Day Camp and even a Sleep Over. This program normally reaches about 1,200 girls. Approximately 15% of these girls follow through. The issue can be the lack of volunteer support in their community to start a troop, another issue for Girl Scouts in City Heights is transportation to programs. Urban Village Townhomes has a great scouts group that meet at the City Heights Center once a week. Ages range from 5 to 18 years of age. What support services do they offer? All programs in Girl Scouts are Girl Led meaning that the main focus is completely on what the girls interested in, also the Girl Led philosophy allows girls of all ages to step up and take on leadership roles that are appropriate for their age and maturity. Girls may choose from a variety of programs in various areas such as: Environmental Awareness, Health and Wellness, Science-Technology-Engineering-Math, Community Outreach, Leadership/Self-Esteem, Financial Literacy, Travel, and the Arts. What is their organizational profile? Staff: 79 Full-time, 31 Part-time Volunteer: 13,000 annually Who do they serve? One of every 11 local girls 5 to 17 years of age is a Girl Scout (10% of that population) Percent of the council's total memberships that are girls from diverse cultural backgrounds: 48% Percent of girl members from underserved communities: 28% What are their goals? Discovering themselves. Connecting with others. Taking action to make the world a better place. What impact have they made? In 2013, 13,000 volunteer members took part in Girl Scout Programs. Also in 2013, 31,000 girls were served through Girl Scouts. 91

92 Who are their key supporters? Girl Scouts have a number of ways in which they create revenue: Girl Scout Cookie Sales, Urban Campout Fundraiser, product and merchandise sales, and contributors. Refer to website for complete list: Who are their community partners? Conkerr Cancer San Diego Escondido Humane Society Jacobs & Cushman San Diego Food Bank Lockhart Training Pueblo Indian Pottery Class Refer to website for complete list: 92

93 Global Institute for Public Strategies Mission: To increase public health and safety by helping communities create sustainable population-wide change through comprehensive Environmental Prevention system design, knowledge transfer, and project planning and implementation. Contact: Dan Tomsky, MSW Senior Project Manager (619) ext Who are they? The Institute for Public Strategies (IPS), a 501 (c)(3) non-profit organization, has been in the business of positive community change since its inception in The Global Institute for Public Strategies (GIPS) a sibling entity to IPS is a newer and separate 501(c)(3) non-profit organization serving the same mission with additional flexibility as to nongovernmental contracting options. The work of both organizations within targeted communities includes provision of training, technical assistance and leadership development for residents and other stakeholders. A primary focus is using applied data, advancing public policy, advocacy, and achieving neighborhood improvements. What is their affiliation with City Heights? GIPS is partnered with the City Heights Community Development Corporation (CHCDC) in its implementation of the Teralta Area Community Safety Initiative. Satellite office space is located within the CHCDC at 4001 El Cajon Boulevard, Suite 205, San Diego, CA Working on a proactive, comprehensive safety/quality of life project addressing neighborhood conditions within and surrounding Teralta Neighborhood Park above the I-15 Freeway. First year collaboration is closely underway with Central Elementary and Wilson Middle Schools, as well as residents surrounding Teralta Park. What support services do they offer? Teralta Area Community Safety Initiative (TACSI): A community based safety initiative centered on Teralta Park and spanning out to both Central Elementary and Wilson Middle schools. In partnership with the CHCDC working with Metro Villas Apartments, Central s Dads Club and school-centered Health & Wellness Councils to engage families and residents in becoming empowered to achieve positive neighborhood change. One significant concern is pedestrian safety on Orange Avenue alongside Wilson Middle School. Another prime concern is gang and other safety-related issues impacting Teralta Park and surrounding neighborhood. The Initiative is working with residents to engage city officials, Parks & Recreation, law enforcement and others to collaboratively identify and resolve issues impacting health, safety, and overall quality of life. The implementation of periodic clean ups of Teralta Park and nearby school perimeters, re-establishment of the Corridor-Teralta West Neighborhood Alliance, and Parent Leadership training sessions are primary early accomplishments. o Note: The above TACSI was a natural outgrowth of the preceding Safe Boarder Community Project that the U.S. Department of Justice funded IPS. In this project IPS worked with stakeholders to implement crimereducing strategies in a number of different target areas, including: gangs, auto-theft, child sex trafficking, and crime-free multi housing. The task forces associated with each of these target areas brought together government agencies, law enforcement officials, community members, and other key stakeholders to facilitate inter-agency collaboration serving to reduce problems and risk factors via proven prevention strategies. What is their organizational profile? Staff: 1 Full- time, 0 Part-time Who do they serve? Various communities and key stakeholders to help improve neighborhood safety and quality of life. 93

94 What are their goals? To achieve more capable and active community leaders. To engage, support and empower neighborhood youth, parents, and other residents to achieve priority safety and health-related neighborhood improvements, as well as norm changes. To solidify school-neighborhood partnerships around Teralta Park that generate and sustain positive environmental change. Increase walk-ability and overall safety in the community as substantiated by data. What impact have they made? Over 100 individuals have been direct participants in preliminary neighborhood clean-up events, parent meetings, youth sessions, assessment and planning meetings, and resident capacity building opportunities. The Teralta West and Corridor neighborhoods have benefited from: o New crosswalks and other mitigation measures on Orange Avenue alongside Wilson Middle School. o Landscaping and other environmental changes to Teralta Park reducing crime and nuisance activities, and increasing positive activities for all ages. o Removal of abandoned vehicles in dirt lot across from Central Elementary School on Polk Avenue. Who are their community partners? The Teralta Area Community Safety Initiative (partial list): o Central Elementary Dads Club o Central Elementary Health & Wellness Council o City Heights Community Development Corporation o Corridor Teralta West Neighborhood Alliance o Metro Villas Apartments o Park and Recreation Department (City Heights) o Wilson Middle School Health & Wellness Council 94

95 Home Start Mission: To promote the safety and nurturance of children by fostering healthy families and communities. Contact: Kate Bedwell Project Manager, Family Self Sufficiency (619) ext Who are they? To provide services to family and children living in poverty who require immediate, comprehensive solutions to ensure their safety and healthy development. Home Start's countywide programs and services increase the stability, selfsufficiency, and parenting knowledge of the families who receive our services. What is their affiliation with City Heights? Located at 4305 University Avenue, Suite 410, San Diego, CA o This office s core focus is on serving individuals and families residing in City Heights. What support services do they offer? Family Self Sufficiency Services (FSS): Job Preparation Support: Assistance in resume writing and interviewing skills Job Search Strategies: Networking, access to career and job fairs Connection and assistance in accessing to ESL classes Connection and assistance in accessing job training and vocational opportunities Job Placement Support Job Retention and Advancement Support Financial Literacy Education Emergency Food Tax Preparation services Community Services for Families (CSF): In home parenting education and supportive services San Diego Services Family Support Services: o Maternity Shelter Program o Healthcare Access Outreach o Community Services for Families o First 5 First Steps At Risk Home Visitation Services Therapeutic Counseling Services: o Child Abuse Treatment o Parent-Child Interaction Treatment o Safe Futures-Victims of Crime Counseling Services o Adult Survivors of Childhood Abuse Support Groups What is their organizational profile? Staff: 14 Full-time and 3 Part-time 5 languages represented To provide families with a helping hand. To improve decision making. Help with job searches and resume building. 95

96 Who do they serve? Family Self Sufficiency Services o Individuals and families below the 100% poverty level Community Services for Families o Individuals and families involved in the Child Welfare Services System What are their goals? It is our goal to provide a safe place for individual s families to receive support and assistance in their journey towards self- sufficiency. What impact have they made? The Family Self Sufficiency Program has made the following impacts in the Central region in FY 11-12: Job Placements: 332 individuals Job Retentions (maintaining a job for 30 days): 247 individuals Job Upgrades (increase in wages, hours, benefits: 59 individuals Financial Literacy Education: 97 individuals Employment Supports (access to ESL, GED, Vocational Ed, Housing, Transportation Assistance): 179 individuals Homeless Families/Individuals Assisted through the Motel Voucher Program: 87 individuals Taxes Completed: 1517 individuals Individual/Families provided emergency food assistance: 1,250 individuals Who are their key supporters? Cal Emergency Management Services First 5 Commission of San Diego Local Initiative Support Corporation Numerous individual donors Price Charities Price-Galinson Collaborative Fund Qualcomm, Inc. San Diego County Health Human Service & Agency: Community Action Partnership, Child Welfare Services Who are their community partners? Alliance for African Assistance Bed Bath and Beyond City Heights Community Development Corporation Community Housing Works Earned Income Tax Coalition Feeding America Inner City Action Network Internal Revenue Services San Diego Women s Foundation The San Diego Foundation Union Bank Foundation United Way US Bank Foundation Wells Fargo Foundation Jacobs Foundation Mid-City CAN San Diego Food Bank SAY San Diego Sleep Train Southeast San Diego Collaborative Union of Pan Asian Communities 96

97 Horn of Africa Mission: To promote the successful integration and physical and emotional health of the East African refugee population in San Diego. Contact: Abdi Mohamoud Executive Director (619) Who are they? Horn of Africa is the leading community-based organization representing and advocating for the comprehensive and diverse needs and opportunities of African refugees and immigrants in San Diego, with a particular emphasis on refugees from Somalia. What is their affiliation with City Heights? Located in City Heights at 5296 University Avenue, Suite F, San Diego, CA Work with a large group of the refugee population living in City Heights. What support services do they offer? Health Access Initiative: Aimed to help assist pregnant women in obtaining quality health care. City Heights Business Development Program: Designed to help refugee women create their own micro business or become a license day care provider. Safari Market Business Incubator: Leased by Horn of Africa, this area is then subleased to refugees looking to start a business at their own kiosk. Childcare Training Initiative: This program allows refugee women to obtain all of the proper tools and training to become a licensed day care provider. Refugee Case Management: Assist refugees in their transition to the USA as well as all the legal matters. Supporting Asylum Seekers Program: Helps those who have just arrived to the USA by connecting them with a free attorney to ensure they are settled into America with no cost. What is their organizational profile? Staff: 6 Full-time, 3 Part-time Volunteers: 4 annually Who do they serve? Served 1,893 individuals in 2011; of those served 85% were from East Africa: o Women and children under 18 years of age: 65% o Seniors over the age of 65 years of age: 20% o Men from 18 to 64 years of age: 15% What are their goals? Create a better transition for refugees from their previous life to their new life in the USA. To be a sounding board for those becoming accustomed to America. Make a refugee s way of life manageable as well as fulfilling. What impact have they made? Supported the development of 55 small businesses in City Heights. Created over 125 jobs. 97

98 Who are their key supporters? Alliance Healthcare Foundation City of San Diego - CDBG Program County of San Diego First 5 Commission of San Diego Kaiser Permanente Price Charities Sempra Energy State of California The Annie E. Casey Foundation The California Endowment The California Wellness Foundation The Parker Foundation U.S. Department of Health and Human Services, Office of Refugee Resettlement Who are their community partners? Casa Cornelia Catholic Charities Foundation for Women Horace Mann Middle School International Rescue Committee, San Diego Jewish Family Services La Jolla Golden Triangle Rotary Club Pacific Safety Council San Diego Police Department San Diego State University San Diego Unified School District San Diego Urban League SAY San Diego Somali Family Service of San Diego Survivors of Torture Union of Pan Asian Communities University of California, San Diego University of San Diego WIC Program of San Diego 98

99 International Rescue Committee (IRC): Youth and Refugee Programs Mission: To serve refugees and communities victimized by oppression or violent conflict worldwide. Founded in 1933, the IRC is committed to freedom, human dignity, and self-reliance. This commitment is expressed in emergency relief, protection of human rights, post-conflict development, resettlement assistance, and advocacy. Contact: Bob Montgomery Executive Director (619) Who are they? The International Rescue Committee (IRC) in San Diego helps refugees rebuild their lives by providing the skills, services, and support they need to become self-sufficient. They have helped resettle over 26,000 refugees from 29 countries since opening in They offer an array of services including youth programs, housing, cash assistance, English language classes for adults and teens, employment assistance, financial education, small business development, and food security programs. Some of the services are open to non-refugees as well. What is their affiliation with City Heights? Located in City Heights at 5348 University Avenue, San Diego, CA After school and summer programs at both Crawford and Hoover High School. Community garden programs: New Roots and Remedy Garden. Volunteer Income Tax Assistance (VITA) Tax Preparation Site What support services do they offer? Children, Youth, and Education: Providing educational and developmental opportunities that build the essential academic, personal, and social skills needed to succeed. o Carolyn Smyth, Youth Department Program Manager, Carolyn.Smyth@rescue.org, ext Resettlement: Comprehensive case management for newly arriving refugees including assistance with housing, benefits, cultural orientation, legal rights, school enrollment, and community integration. Immigration: Comprehensive, BIA-accredited immigration services. Health and Wellness: Linguistically and culturally-accessible health navigation, interpretation, and wellness programs for refugees. Center for Financial Opportunity: Comprehensive employment and career development programs, small business technical assistance, financial education and loan products for low-income borrowers, and tax preparation assistance. Food Security Program: Providing farmer training programs and assists people through the Fresh Fund Program which extends the value of food stamps for families purchasing produce at farmers markets. Job Training and Employment: Providing first job entry-level employment services, career development, healthcare-specific job training, and a youth employment program focusing on auto-tech, health, cosmetology, and biotech. What is their organizational profile? Staff: Nearly 100 Full-time, 30 focused on refugee resettlement. Volunteers: 500 in City Heights, 200 focused on youth annually. Who do they serve? Refugee and non-refugee individuals served each year: 7,000 Unduplicated individuals that are served each year in their resettlement program: 1,000: o Iraqi: 85% o Somali, Congolese, Eritrean, and Burmese: 15% o Refugees under 18 years of age: 40% Unduplicated youth from 13 to 24 years of age: 1,000 99

100 What are their goals? To have 100% of youth involved in IRC programs graduate from high school and seek post graduate education or employment. To help families achieve economic self-sufficiency. To assist with community integration. To assist families to thrive. What impact have they made? Provided over 100,000 hours of academic tutoring each year which has increased English proficiency levels and test scores, California High School Exit Exam pass rates, and graduation rates. Supplied students with over $100,000 in college scholarships. Provided more than 1,000 newly arrived refugees with comprehensive case management. Offered employment and job training services to over 1,000 individuals, achieving target performance objectives of job placement and retention in each program. Supplied fresh produce to more than 2,500 low-income San Diegans at farmers markets who purchased $400,000 in fresh produce through an incentive program. Played an integral role in the development and management of farmers markets in the two largest refugee neighborhoods in San Diego County (City Heights and El Cajon). Served more than 3,000 low-income community members through the Center for Financial Opportunity each year, improving the fiscal stability of families through employment, financial coaching, and other self-sufficiency oriented programming. Aided nearly 300 low-income people through Financial Education workshops; more than 350 benefited from in-depth financial counseling, and more than 400 people received one-on-one assistance with transactional financial services such as paying a bill or completing an application for affordable housing; increased median credit scores of financial coaching participants by an average of 30 points. Provided more than 1,700 clients with free tax preparation services, including helping clients claim earned income tax credit (EITC). IRC tax preparation services in 2012 resulted in $1,945,896 in refunds for clients. Assisted more than 250 refugees in opening or expanding a small business with IRC technical support and small business loans. Provided comprehensive immigration services to more than 4,000 individuals each year. Who are their key supporters? Citi Bank Foundation City of San Diego CDBG Local Initiative Support Corporation Moxie Foundation Office of Refugee Resettlement Price Charities The San Diego Foundation San Diego Workforce Partnership The California Endowment The Parker Foundation The San Diego Association of Governments U.S. State Department, Population of Refugee Migration Union Bank Foundation US Bank United States Department of Agriculture US Tennis Association 100

101 International Rescue Committee: Youth and Refugee Programs continued Who are their community partners? The AjA Project Crawford, Hoover, Marshall, El Cajon Valley High Schools, adult education and vocational programs throughout the County El Cajon Collaborative El Cajon Newcomers Group Family Health Centers of San Diego Home Start Horn of Africa Karen Organization of San Diego MAAC Project Mid-City CAN Ocean Discovery Institute Outdoor Outreach Regional employers (Hilton Hotels, Ace Parking, Urban Corp, Subway, etc.) San Diego County: Public health, Welfare-to-Work program, Family Resource Centers San Diego Family Asset Building Coalition San Diego Microfinance San Diego Refugee Forum San Diego Youth Services SAY San Diego, Crawford Community Connections San Diego State University, University of California San Diego, Point Loma Nazarene University, University of San Diego and California State University San Marcos volunteers and interns Somali Family Services STAR/PAL The San Diego Police Department Multi-Cultural Store Front: East African and South East Asian Youth groups YMCA 101

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103 Jacobs & Cushman San Diego Food Bank Mission: To provide food to people in need and connect the people we serve to a range of health and human service providers. To advocate for the hungry and educate the public about hunger in the community. Contact: Kaye de Lancey Hentschke Director of Development kdelancey@sandiegofoodbank.org (858) Who are they? The Food Bank receives food from a range of sources including locally-run food drives, the United States Department of Agriculture, growers, retailers, and wholesalers. Once the food arrives at their warehouse, both employees and a vast volunteer force inspect and sort the food. Food is then categorized by food group and boxed and bagged for distribution to the community. More than 320 non-profit partner agencies pick up this food for distribution throughout San Diego County. The Food Bank distributes food directly to families and individuals in need at over 150 distribution sites throughout the county as well. More than 37% of the food from the Food Bank consists of fresh fruits and vegetables. What is their affiliation with City Heights? Those in City Heights have the ability and option to request food, as well as collect food at distribution centers. The Food Bank works with 17 non-profit partner agencies to help distribute food to residents in City Heights. These include: La Maestra, Calvary Evangelical Lutheran, Bridge of Hope, Islamic Foundation, First United Methodist, Mid-City Christian Fellowship, City Heights Community Development Company, Southern Sudanese Community Center, Indian Human Resource Center, City Heights Assembly, Teen Challenge, Villa Alta Apts., New Hope Seventh Day Adventist Church, San Diego Coalition for the Homeless, Home Start, and the Food 4 Kids Backpack Program at Cherokee Elementary. The Food Bank also holds 12 neighborhood fresh produce distributions throughout the county each month. The three locations close to/in the City Heights Area: o 3909 Centre Street, San Diego, CA o 1630 E. Madison Avenue, San Diego, CA o 5450 Lea Street, San Diego, CA What support services do they offer? Emergency Food Assistance Program: Provides monthly food packages to individuals and families who meet income guidelines. Senior Food Program: Seniors aged 60 and over who meet income guidelines receive monthly food packages. Neighborhood Distribution Program: Over 90% of the food provided through this program consists of fresh produce. Moms & Children Program: Aims to improve the health of low-income mothers and children. CalFresh (Food Stamps) Outreach: Helps Food Bank clients sign up for CalFresh benefits. Food 4 Kids Backpack Program: Provides food to children who receive free school meals during the week, but risk hunger during weekends when school meals are unavailable. Community Cares Program: This program is a one-stop-shop that combines the Food Bank s food distributions with a resource fair, providing clients with information on a range of support programs. Food Bank University: Provides non-profit partners with the resources they need to serve the hungry in the county. Food Rescue Program: Every year in the U.S. nearly 100 billion pounds of food goes to waste. This program rescues soon-to-expire fresh and prepared foods from a range of food retailers and delivers the food immediately to those in need. What is their organizational profile? Staff: 40 Full-time, 3 Part-time Volunteers: 21,000 annually 103

104 Who do they serve? All of greater San Diego County. More than 320,000 individuals each month. What are their goals? Provide food for people in need. Connect the people with a range of health and human service providers. Advocate for the hungry. Educate the public on hunger-related issues. What impact have they made? In Fiscal Year distributed 19,658,311 pounds of food, which provided 15,601,834 meals to San Diego County. Of what was distributed, 37% was fresh produce, totaling over 7.1 million pounds. On average, served 320,000 individuals per month. Provided weekend backpacks full of food to 1,430 chronically hungry school children. Provided over 8,500 low-income seniors a box of groceries and staple food. People enrolled in the Emergency Food Assistance Program: 97,310. Who are their key supporters? Refer to website for complete list: Who are their community partners? Bridge of Hope California Association of Food Banks California Food Policy Advocates Calvary Evangelical Lutheran Cherokee Elementary School City Heights Community Development Corporation Heartland House Cherokee Elementary School Indian Human Resource Center International Rescue Committee Islamic Foundation of San Diego La Maestra Family Clinic Mid-City Christian Fellowship Network for a Healthy CA New Ark/Peace Oasis On Your Feet, Inc. Revival Tabernacle Salvation Army - Kroc Center Southern Sudanese Community Center Teen Challenge The San Diego Hunger Coalition U.S. Department of Agriculture 104

105 Jewish Family Service Mission: To strengthen the individual, enhance the family, and protect the vulnerable, with human services based on Jewish values. Contact: Access JFS (858) Who are they? Jewish Family Service (JFS) is One Source for a Lifetime of Help. When someone needs help following a disaster, when a family yearns to adopt a child, when a single parent can no longer make ends meet, when a senior needs food, transportation, or companionship JFS makes a difference in people s lives. With more than 50 programs and services, JFS is dedicated to serving the entire community with dignity and respect. JFS programs include: individual, group, and family counseling, child abuse prevention, domestic violence services, parenting instruction, adoption services, older adult services, including care management, transportation, home-delivered meals, and four senior centers, refugee resettlement, homeless services, crisis intervention, psychiatric case management, disaster response, and emergency food distribution. Discover all the ways we are One Source For a Lifetime of Help at What is their affiliation with City Heights? Serve many refugee and immigrant families living in City Heights. Provide community outreach, education, engagement and partnerships with local service providers. What support services do they offer? For a full list and descriptions of programs visit: Refugee and Immigration Services: (858) o Etleva Bejko, Director: (858) , etlevab@jfssd.org Aging & Wellness Services: (858) Case Management: (858) ; (877) Counseling and Family Support: (858) ; (877) Food Assistance Programs: (858) ; (877) Jewish Connections: (858) Parenting & Youth Services: (858) What is their organizational profile? Located at 8804 Balboa Avenue, San Diego, CA Staff: 155 Full-time, 95 Part-time Volunteers: 956 active individuals each year donating over 62,850 hours Who do they serve? Refugees and immigrants Families and children in need of emergency support services Homeless people in San Diego and Riverside Counties Older adults Breast cancer patients Holocaust survivors Military families Individuals and family victims of domestic violence Hopeful adoptee s Teens 105

106 What are their goals? A primary goal of JFS is to solidify the organization's role as a premier human services agency in San Diego (and beyond), one recognized for its: o Comprehensive range of services. o Competence and compassion. o Experienced, innovative staff. o Financial and management integrity. The goals of the Refugee and Immigration Services Department are to: o Expand the Asylum Program beyond simply a legal aid service. o Increase involvement with the DACA initiative. o Be prepared for immigration reform. o Strengthen employment outcomes and provide career development. o Provide youth programs and assist young refugees on their education path. What impact have they made? A few highlights: Awarded a 4-star rating by Charity Navigator: o Seven consecutive years. o Demonstrates its ability, capacity, and integrity in managing its many programs and the agency s overall finances. Refugee families settled in safe and secure housing, proximate to their community to ensure ongoing support: 191 Jewish single-parent families participated in Serving Jewish Single Parents: 319 Over 57,000 meals were delivered to clients. Older adults and caretakers that received a total of 6,653 service hours through geriatric care management: 129 Distributed 407,158 pounds of food, equivalent to 318,113 meals, to 6,498 individuals. Provided home safety modifications for 335 clients. Over 900 volunteers provided life-changing services. Who are their key supporters? Top 5 Funding Sources ( ): o Catholic Charities o Coachella Valley Association of Governments (CVAG) o County of San Diego o Ernest & Evelyn Rady o Hebrew Immigrant Aid Society o Leichtag Foundation o Refer to website for complete list: pagename=about_community_partners Who are their community partners? Refer to website for complete list: pagename=about_community_partners 106

107 Juma Ventures Mission: To help break the cycle of poverty by ensuring that young people complete a four-year college degree. Contact: Brittany Russell San Diego Executive Director brittanyr@juma.org (858) Who are they? Juma provides youth with a unique set of comprehensive services, enabling them to develop their capacity for success in school, employment, community, and adulthood. Juma provides youth exposure to and preparation for college, including hands-on support for youth at every step of the college selection and application process, as well as comprehensive academic supports to ensure that youth are college-ready. Juma's guidance and assistance continues throughout the college experience to completion. What is their affiliation with City Heights? Located in City Heights at 4305 University Avenue Suite #555, San Diego, CA Work with youth from both Hoover, Crawford, Lincoln and King Chavez High Schools: sophomores, juniors, and seniors. Over half of the 60 high school students they work with each year are from City Heights. What support services do they offer? The Individual Development Account (IDA) Program: Enables Juma youth to establish savings accounts, begin to save money from their paychecks, obtain money management education, and receive matching funds to accelerate their savings toward college-related expenses. Money specifically saved and matched in a Juma IDA can be used only for college-related expenses and is usually issued directly to the college. College Preparation Education: Includes campus and workplace tours, an education plan, academic tutoring, career coaching, SAT prep, assistance in completing college and financial aid applications, and on-going encouragement. Goal is for students to minimally transfer into a University of California or California State University. Social Enterprise: While many commercial businesses consider themselves to have social objectives, only social enterprises keep a social or environmental purpose at the core to their operation. Since 1993, Juma has been rooted in social enterprise, and now operates seven social enterprise operations in California, and also two in New Orleans. Case management: Provides one-on-one case management for each student to follow their progress through college, sending care packages, track progress, etc. Leadership Development, Juma Leadership Committee: Six youth are the voice of Juma and help with management and decision making, encouraging their peers to volunteer on a monthly basis by coordinating volunteer opportunities with community partners. Public transportation passes for participants to and from Broadway site, school, work, and more. Ensure college scholarship application support and submittal for 100% of participants; almost all of whom obtain scholarships from outside sources, or Juma Ventures itself. What is their organizational profile? Staff: 5 Full-time Volunteer: 50 annually (academic and skill based) 107

108 Who do they serve? Children that have grown up in poverty, 200% of poverty level and Section 8 households. First generation college students. Hoover, Crawford, King Chavez and Lincoln High Schools upcoming sophomores, juniors, and seniors. o Annually select majority from Hoover and King Chavez. o Students must attend orientation, apply, interview, and pass simulation screening. Students with low GPA s and mostly not above a 3.0 (average range 2.0 to 2.9 GPA). Students that have a single parent home. Those grown up in Foster Care. What are their goals? For each participant to stay with their program until they have completed college. Asset building and financial literacy. Employment. Provide bi-annual assessment of each participant with an 81% passing grade. Ensure students open a checking, savings, and an IDA. o IDA s are matched 3 to 1 (max $4,000: $1,000 from youth, $3,000 from match). Hire two new staff for support and college services. What impact have they made? Since the IDA program was established in 1999, Juma youth have saved more than $783,000 in their IDAs and earned nearly $960,000 in matching fund. Employed 270 young people in San Francisco, Oakland, and San Diego in Created 2,800 jobs for youth since Generated more than $17 million in earned income, leveraging donor investments for maximum impact. Who are their key supporters? Do not rely on any Federal Funds Bank of America Foundation Bravo Foundation Citi Community Development (Citibank) Ferrell Family Foundation Gary and Mary West Foundation Gilbert Martin Foundation Individual gifts JP Morgan Chase Price Charities San Diego Gas & Electric U.S. Bank Who are their community partners? Crawford High School Hoover High School King Chavez High School Lincoln High School Man Power o Provides college grads additional work force training and job placement San Diego Food Bank o Low cost for all snacks and food for participants San Diego Workforce Partnership 108

109 Karen Organization of San Diego Mission: To educate and socially enhance of various ethnic minority groups from Burma who reside in San Diego, California. Contact: Nao Kabahima Executive Director (619) Who are they? The Karen Organization of San Diego (KOSD) was established in 2009 to meet the needs of the Karen and other ethnic minority groups from Burma who reside in San Diego. Working with mainstream organizations, the Karen Organization of San Diego aims to be a bridge between refugees from Burma and San Diego s local community. What is their affiliation with City Heights? Located in City Heights at 5354 University Avenue, Suite 1, San Diego CA, City Heights is the home of 95% of refugees from Burma. What support services do they offer? Community Self-Help: Create a self-help system in the community of refugees from Burma so they can help each other. This program includes community workshops, trainings, community meetings, and youth/ community leadership empowerment. Culture Preservation & Awareness: In order to preserve the unique culture of refugees from Burma, there are two cultural events a year where youth are taught cultural dances. Also, plans to begin a Karen/Burmese language classes are under way. Job Development: This program serves the community as a supplemental effort by refugee resettlement agencies to find job opportunities for newly arrived refugees from Burma. As of April 2011, KOSD had 68 clients for the job development program and applied for at least one job opportunity for each client. As of April 2012, 45 clients got employed which means more than 60% of clients successfully got jobs through the job development program by KOSD during the first two quarters of this project. Targeted Case Management: Case management is another big part of the project to make sure every family receives the necessary help and assistance. In 2012, the Karen Organization of San Diego had 157 individual case filed at the office. There were 60 job development cases, 45 welfare-related cases, 34 school-related cases, 19 health-related cases, 6 law enforcement cases, and 74 cases for helping clients read their letters and bills. What is their organizational profile? Staff: 3 Full-time, 4 Part-time Who do they serve? The growing refugee population from Burma living in City Heights. What are their goals? Bridge the City Heights community with the Burma refugee population. Provide skills and leadership in efforts to create a community that is self-sufficient where people rely on each other for assistance. What impact have they made? Handled 310 cases. Conducted 2,500 office visits. Covered cultural events with 700 participants. Trained 100 student dancers. 109

110 Who are their key supporters? Department of Health & Human Services Who are their community partners? Catholic Charities Crawford High School International Rescue Committee Jewish Family Services License to Freedom San Diego Refugee Forum STAR/PAL Union of Pan Asian Communities (ACE Program) 110

111 Contact: Zara Marselian President and CEO (619) facebook.com/lamaestrachc Who are they? La Maestra provides culturally and linguistically competent prevention, treatment, chronic disease management, and essential support services to men, women, and children in San Diego s most culturally diverse and lowest income communities. This is accomplished through: four medical clinics, seven dental clinics, mental/behavioral health clinics, optometry clinic, four school-based health clinics, and a mobile clinic. La Maestra's embraces a Circle of Care philosophy a holistic, solution-based approach to providing programs and services that address the entire well-being of our patients and families. Every staff member at La Maestra, from receptionist to physician, is trained in the Circle of Care approach to identify and work as a team in assessing the patient's needs and guiding the patient towards treatment, education, training, and ultimately, selfsufficiency. The Circle involves a network of integrated health and social services provided at La Maestra and linked to partner organizations. At La Maestra, residents find not only a "medical home" but also a supportive family that cares about their total well-being. What is their affiliation with City Heights? Located in City Heights at 4060 Fairmount Avenue, San Diego, CA La Maestra Community Health Centers is a 501(c)(3) non-profit health organization founded in City Heights in 1990, as an offshoot of its parent non-profit La Maestra Amnesty Center. To learn more about their beginnings in City Heights please visit: La Maestra s state-of-the-art, three-story, 36,440 square foot green health center opened in July 2010 on Fairmount Avenue, in the heart of City Heights. It is the first community health center of its kind in the U.S. to achieve Gold level LEED certification through the United States Green Building Council. Less than a block from the main health center, La Maestra operates two dental clinics with nine operatories that serve many of the residents in City Heights. La Maestra also has school based clinics at Hoover High, Central Elementary, Rosa Parks Elementary, and Monroe Clark Middle School. What support services do they offer? La Maestra Community Health Centers Mission: To provide quality healthcare and education; to improve the overall well-being of the family. Bringing the underserved, ethnically diverse communities in to the mainstream of our society, through a caring, effective, culturally, and linguistically competent manner, respecting the dignity of all patients. Primary Medical Care for all ages Women s Health / OB-GYN Immunizations Dental Care Mental/Behavioral Health Pharmacy & Dispensary Mammography, Ultrasound, X-ray & Dexascan Optometry Specialty Medical Care Telehealth Mobile Medical/Dental Clinic Comprehensive Perinatal Services Health Education Chronic Disease Management Eligibility Assistance Job Training Housing Assistance Food Pantry Legal Advocacy Services Financial Literacy Education Community Gardens Culture & Healing through Arts Classes What is their organizational profile? Staff: 170 Full-time, 41 Part-time Volunteers: 12 annually 111

112 Who do they serve? La Maestra served over 44,000 men, women, and children of all ages in 2012 through: o Medical and dental visits: 140,040 o Behavioral health visits: 5,716 o Vision care visits: 1,177 o Professional enabling encounters: 35,338 Of the 44,570 patients served: o Had private insurance: 0.6% o Had little or no health coverage: 20% o Received public assistance: 70% o Earned less than 200% of the federal poverty level: 98% o Were best served in a language other than English: 80% o Were refugees and immigrants 90% What are their goals? Increase access to health care. Improve the health, wellbeing, and self-sufficiency of City Heights residents. What impact have they made? Provides integrated health and wellbeing services in a single medical home. Expanded access to specialty services which are not available in City Heights. Received the Gold Level LEED certification through the United States Green Building Council, with improved performance in energy savings, water use efficiency, CO 2 emissions reduction, improved indoor air quality, and use of sustainable and recycled materials. Operates four dental clinics with 15 operatories, with orthodontics to be added soon, serving many of the residents in City Heights. Rolled out a 40-foot mobile clinic that features two dental chairs and one exam room, funded in part by the Federal Affordable Care Act School-Based Health Center program and by Verizon Foundation. Will expand access to dental, medical, and other health and wellbeing services for elementary and middle school students and family members in City Heights through its mobile clinic. Who are their key supporters? Refer to website for a complete list: Who are their community partners? Blue Shield of California Foundation Bureau of Primary Health Care Health Resources and Services Administration Kaiser Permanente Price Charities Susan G. Komen San Diego Tides Foundation The California Endowment The California Wellness Foundation 112

113 Leah s Pantry Mission: To empower economically disadvantaged individuals to make responsible choices about diet. Contact: Adrienne Markworth Executive Director Adrienne@leahspantrysf.org (415) Who are they? Leah's Pantry works closely with low-income populations throughout the state, as well as the social services providers who work with these populations, to deliver and develop cooking and nutrition programming. What is their affiliation with City Heights? Provide nutrition trainings at workshops at the City Heights Wellness Center. Provide staff training programs to many City Heights agencies. Provide support to food pantries. What support services do they offer? Food Smarts Workshops: Cooking and nutrition workshops for residents. Food Smarts Training Program: Training for staff to provide Food Smarts Workshops. Everyday Food Smarts: Staff wellness, nutrition, and cooking programs. Eatfresh.org: Nutrition and cooking website for the CalFresh population. What is their organizational profile? Staff: 4 Full-time, 10 Part-time Volunteers: 10 annually Who do they serve? Low-income populations throughout California. Social service providers. What are their goals? To provide individuals and agencies with the tools and resources they need to prevent chronic disease and live a happy life through home cooking, fruit, vegetable consumption, and healthy lifestyle decisions. What impact have they made? Individuals that are consuming higher amounts of fruits and vegetables: 84% Individuals that are drinking fewer sugary beverages: 71% Individuals that are decreasing total calories consumed from food and drink: 71% Individuals that report the recipes are easy to make: 98% Individuals that reported they had a chance to participate in class: 97% Individuals that report the recipes are budget friendly: 99% Individuals that have made changes to eating habits: 81% Individuals that report the information presented was practical and easy to implement: 99% Individuals that feel more connected to their residential community: 84% 113

114 Who are their key supporters? U.S. Department of Agriculture/Food and Nutrition Service (via California Department of Social Services and San Francisco HSA) The San Francisco Foundation The Aetna Foundation Who are some of their San Diego community partners? BRIDGE Housing Corporation City Heights Community Development Corporation City Heights Wellness Center County of San Diego Health and Human Services Agency Feeding America San Diego King Chavez High School San Diego San Ysidro Health Center International Rescue Committee San Diego Jewish Family Services North County Community Services Salvation Army Kroc Center, San Diego San Diego Domestic Violence Council San Diego Food Bank SuperFood Drive 114

115 License to Freedom Mission: To promote non-violence through community education, self efficiency, and advocacy on behalf of victims of domestic violence from immigrant & refugee communities. Contact: Dilkhwaz Ahmed, M.S. Executive Director (619) Who are they? License to Freedom is a non-profit community based organization that promotes nonviolence through community education, self-sufficiency, and advocacy for refugee and immigrant survivors of domestic and relationship abuse in the East County and San Diego. What is their affiliation with City Heights? Work with individuals from City Heights. What support services do they offer? Pursuing Justice and Happiness Trough Faith: Addresses the lack of understanding between immigrant women dealing with domestic violence and their faith communities. License to Freedom and Iman Amir from the Al- Salam Mosque have created a partnership to educate the community and organizations to address the issues of domestic violence. Youth Services: Offers community outreach programs such as parenting classes, arts and crafts workshops, and therapy for children that uses play, expressive arts, and narrative practices. Counseling Services: Offers a unique approach to therapy that is based on client's strengths and pays close attention to the effects of culture, looking at problems in their contexts rather than locating problems within the individual. This approach examines the political, gendered, linguistic, social and economic climates that produce problems, and cultivate resiliencies. Domestic Violence Treatment Program: Provides a 52-week Domestic Violence Treatment Program that is court ordered and certified by the County of San Diego Probation Department (offered in Arabic, Farsi, and Kurdish). Domestic Violence Prevention: Conducts domestic violence trainings and workshops for local community groups as well as immigrant and refugee serving organization, in order to prevent incidents of abuse by providing the community with a safe and communal space to learn and grow. Relationship Enhancement Model Program: Aims to reduce incidents of family violence in refugee communities by raising awareness and providing conflict management skills training where refugee adults are introduced to the Relationship Enhancement Model of communication. Elder Health and Fitness: Provides weekly drumming therapy sessions and Golden Zumba to release stress, build strength, and camaraderie. Iranian Women s Support Group: Connects others through the Iranian Support group on Facebook. This program is beneficial to network and interact through activities such as music therapy, yoga, expressive art, and group therapy. Community Dialogue for Change: Empowers refugee and immigrant communities to embrace visions of family life built on meaningful communication and mutual dignity, safety, and self-respect. Forced Marriage Victim Advocacy: Offers advocacy, support and assistance to victims of forced marriage. Currently advocating for new legislation to help protect women and girls currently living in the United States who are forced into marriages. What is their organizational profile? Located at 131 Avocado Avenue, El Cajon, CA Staff: 1 Full-time, 8 Part-time 115

116 Who do they serve? All immigrant and refugee individuals. Middle East immigrants and refugees. Eastern Europe immigrants and refugees. What are their goals? Serve the community to the best of their ability. Raise awareness of domestic violence. Provide education to prevent domestic violence. Provide the community with the tools and resources to be the solution and not the problem. Collaborate with community organizations to pursue goals and make lasting change. What impact have they made? From 2007 to 2012 The Community Dialogue for Change has provided space for immigrants and refugees to speak about the difficulties with assimilating into American culture. Participants have had healthy discussions on the differences in perspective, culture, community, education, health care, and crime. Since its inception, The Community Dialogue for Change has had 700 graduates and not one of them has had a Domestic Violence Issue since completing the program. Who are their key supporters? Grossmont Health District Price Charities Ray Solem Foundation San Diego County Bar Vagina Monologue Verizon Foundation Verizon Hope Line Foundation Who are their community partners? Center for Community Solutions Center for Social Advocacy Iranian Cultural Center San Diego Refugee Forum 116

117 Mama s Kitchen Mission: To prepare and deliver food to men, women, and children who are affected by AIDS or cancer. Contact: Carlos Medina Grant Writer/Program Cord. Carlos@mamaskitchen.org ext Who are they? Mama s Kitchen believes that every person is entitled to the basic necessity of life nutritious food. They deliver breakfast, lunch, and dinner every day of the year, on a county-wide basis, free of charge, to men, women, and children who are affected by AIDS or cancer. The organization provides 100% of the Academy for Nutrition and Dietetics recommended diet for these populations. Additionally, through their Mama's Pantry program, they provide free pantry services to low-income, HIV positive people who are able to prepare their own meals. Shoppers receive a grocery supplement. What is their affiliation with City Heights? Located in City Heights at 3960 Home Avenue, San Diego, CA What support services do they offer? Delivers free meals to San Diego County residents living with HIV/AIDS or cancer, who are physically and/or mentally unable to prepare their own meals. Meals are also delivered to clients dependent children. o NOTE: Clients must be referred to Mama s Kitchen by their primary care provider or case manager to receive homedelivered meals. Distributes meals enough for 365 days a year, through home deliveries, with distributions occurring three days a week. Provides free pantry services through their Mama s Pantry program to HIV-positive San Diego County residents who are healthy enough to prepare their own meals, but have an annual income below $16,800. Once a month, shoppers may select up to 25 items at no cost. o NOTE: Clients may enroll themselves in Mama s Pantry after bringing in verification of the following: their HIV diagnosis, income, and residence. Provides free workshops in nutrition education to HIV-positive San Diego County residents. o NOTE: Clients may enroll themselves in nutrition education workshops after bringing in verification of the following: their HIV diagnosis and residence. Clients who currently utilize Mama s Pantry may enroll in nutrition education without bringing verification documents. What is their organizational profile? Staff: 11 Full-time, 2 Part-time Volunteers: 796 annually Who do they serve? Male 66% Female 33% Transgendered/Other 1% Caucasian 40% Latino/Hispanic 23% African American 17.3% Multiple Races 1.75% Native American 0.35% Asian/Pac. Islander 3.3% Unreported 14.3% 117

118 What are their goals? Prevent hunger, malnutrition, unnecessary hospitalizations, and premature deaths among at-risk individuals and families affected by AIDS or cancer, by home-delivering nutritious meals. Provide the nutrients that people who are living with HIV/AIDS or cancer and are physically and/or mentally unable to prepare their own meals, need to improve their health outcomes and return to independent living, whenever possible. Remove the burden of preparing meals off parents living with AIDS or cancer, so they can focus on treatment. What impact have they made? In 2013 they supplied 353,052 home-delivered meals to people affected by HIV/AIDS or cancer. 43,011 meals to 87 children who needed and deserved our helping hand. Mama s Pantry provided 112,366 meal equivalents to 814, low-income, HIV-positive neighbors. Who are their key supporters? Corporations and Foundations Individual supporters Local and Federal government Price Charities Who are their community partners? Community Room Mid-City CAN 118

119 Mid-City CAN Mission: To create a safe, productive, and healthy community through collaboration, advocacy, and organizing. Contact: Diana Ross Collaborative Director dross@midcitycan.org (619) Who are they? Mid-City CAN is a collaborative of non-profit organizations, schools, businesses, government agencies, youth, parents, ethnic and cultural groups, faith-based institutions, and civic associations. Membership is open to all and all members are invited to attend the Networking Council Meeting, held the second Tuesday of each month. What is their affiliation with City Heights? Located in City Heights at 4305 University Avenue, Suite #550, San Diego, CA All partners/participants are focused or have program aspects focused on City Heights. Momentum teams are formed to address areas of common interest on City Heights issues. Youth Council is made up of about 30 City Heights youth grades 9 to 12. What support services do they offer? Networking Council: Provides an opportunity for community residents and representatives from private and public organizations, faith communities, schools, and businesses to network. Youth Council: Develops and empowers City Heights youth through community organizing. Momentum Teams: o Access to Health Care Momentum Team o Food Justice Momentum Team o Improve Transportation in City Heights (ITCH) o Peace Promotion Momentum Team o San Diego Smoke Free Project o Substance Abuse Prevention o Teen Sexual Health Momentum Team What is their organizational profile? Staff: 5 Full-time, 1 Part-time Volunteers: 130 weekly Who do they serve? Youth: o Youth Council works with grades 9 to 12. o 30 core participants with 60 registered members in all. o Predominantly Latino youth, more than 60%. o Other 30% comprised of Somali, Vietnamese, Caucasian, and Sudanese youth. City Heights residents. The City Heights community as a whole: schools, businesses, non-profit organizations, government agencies, youth, parents, ethnic and cultural groups, civic associations and faith-based institutions. 119

120 What are their goals? To help momentum teams establish their campaign goals. Empower youth to see a skate park campaign to fruition. To provide a forum for community-based decision making. To develop greater community involvement. To advocate for changes in government policies and systems that will improve the quality of life for all of Mid-City s residents, especially our children. What impact have they made? Building healthy communities. Evaluation in process. CORE program has 300 to 400 youth attend its annual high school event. Youth council has secured funding from Statel, City, and Private sources for two skate parks in City Heights. Improve Transportation in City Heights (ITCH) Momentum Team established first no cost youth buss pass in region to get young people to and from school safely. Momentum teams create campaigns and make impact on community driven issues. Who are their key supporters? AmeriCorps Price Charities (in the past) The California Endowment San Diego Venture Partners Who are their community partners? Mid-City CAN is a collaborative partnering with numerous organizations, schools, churches, and individuals. Refer to website for a complete list: 120

121 Multi-Cultural Community Relations Office Mission: To maintain open communication with the Southeast Asian and East African communities within the City of San Diego. To develop partnerships to prevent, reduce, or eliminate obstacles confronting immigrant and refugee communities in relationship to crime and safety issues. Contact: Paul Yang Sergeant (619) divisions/midcity/index Who are they? The Multi-Cultural Community Relations Office (MCCRO) was established by the San Diego Police Department to address the specific needs of a growing refugee population in San Diego. The office focuses on the Southeast Asian and East African communities, but provides services to anyone who needs assistance. This is the only office of its kind in the San Diego County. What is their affiliation with City Heights? Located in City Heights at 5348 University Avenue, Suite #100, San Diego, CA Focused on immigrants and refugees in the City Heights neighborhood. What support services do they offer? Train officers on cultural awareness, understanding, and sensitivity. Create a bridge between cops/detectives and the community. Connect to needy families through their Holiday Toy Drive. Conduct preliminary police investigations. Provide information for crime victims and offer crime prevention assistance. Offer translation service in: Cambodian, Hmong, Lao, Thai, Vietnamese, Spanish, Arabic, and Somali. Facilitate workshops and presentations on personal protection and a variety of other topics. Serve as a culturally competent liaison to local law enforcement and the Southeast Asian and East African communities. Provide assistance for many local, county, state, and federal agencies. Implement neighborhood watch programs. Conduct and attend problem-solving meetings. Founded two youth organizations: East African Youth Organization (EAYO) & San Diego Asian Youth Organization (SDAYO). What is their organizational profile? Staff: 8 Full-time Police Service officers and 1 Sergeant Volunteers: 2 annually Who do they serve? Focus on Southeast Asian and East African communities. City Heights Community. Anyone that needs assistance. What are their goals? Contribute to the safety and security of these communities by offering crime prevention support and assistance. Strive to develop partnerships to prevent, reduce, or eliminate the obstacles confronting immigrant and refugee communities, be they criminal or otherwise. Address community concerns by building bridges to ease the acculturation process. Offer support to their two youth organizations. Provide a safe environment for learning and enjoyment. Offer police services that are fair, unbiased, judicious, and respectful of dignity and culture. 121

122 What impact have they made? Data based on a three month period: Office visits: 1,150. Phone calls: 528. Host 50 various community meetings, with approximately 1,000 members, and 50 police reporters. SDAYO consists of 100 members. EAYO consists of 50 members. Who are their key supporters? Individual Donors Police Foundation Who are their community partners? Cambodian Advisory Board East African Advisory Board East African Youth Organization Fukienese Association of San Diego Hmong Advisory Board Lao Advisory Board Little Saigon Foundation Pan Pacific Law Enforcement Association San Diego Asian Youth Organization Vietnamese Advisory Board Vietnamese Elderly Association of San Diego 122

123 National Conflict Resolution Center Mission: To provide and promote collaborative dispute resolution and conflict management to individuals, organizations, and society through education, training and client services. Contact: Marc A. Meyer Associate Director, Training Inst. (619) ext Who are they? The National Conflict Resolution Center (NCRC) is a non-profit corporation and a full service alternative dispute resolution provider, based in San Diego, California since NCRC provides and promotes collaborative dispute resolution and conflict management to individuals, organizations and society through education, training and client services. What is their affiliation with City Heights? Attend monthly Mid-City CAN and other community meetings to extend their services to underserved communities at no cost. Offer a community mediation program to the residents and organizations in City Heights. Conduct training programs in City Heights and Southeast San Diego. What support services do they offer? Business Center: Services include mediation, arbitration, facilitation, and administrative hearings led by expert panelists who provide a highly effective process that may range from facilitative to evaluative, depending upon the requirements of the case and the parties involved. Panel members include nationally recognized NCRCtrained mediators, attorney-mediators, hearing officers, and industry experts. Training Institute: The Training Institute provides introductory, refresher, and advanced communication, facilitation, negotiation, and mediation training for individuals, professionals, and organizations seeking to build their skills in any of these areas. The trainings provided have proven useful in everything from interpersonal relationship building to international business negotiation. The primary services of the Training Institute are: o Customized Training, Systems Design and Consulting: The Training Institute designs customized courses, workshops, and on-site conflict coaching for the specific needs of corporate and institutional clients both in the U.S. and abroad. o The EXCHANGE: The EXCHANGE brings conflict management skills and strategies to local neighborhoods by teaching an easily learned, structured process to key community members, who can then effectively address and resolve the conflicts that occur everyday in their neighborhoods, workplaces, organizations, and families. o Introductory Mediation Skills: NCRC s signature four-day public training teaches a facilitative six-stage mediation process. It provides 32 hours of skill-building through a combination of lectures, simulations, and participatory exercises, including seven mock mediations. o Mediator Credential: NCRC s unique Mediator Credential program offers serious practitioners a methodical, hands-on approach to acquiring mediator skills. San Diego Mediation Center (SDMC): This is the community mediation arm of NCRC and provides mediation, facilitation, and other related dispute resolution services to help resolve a range of community-based disputes. SDMC uses public funds, volunteers, and financial contributions to make these services available to the community at minimal cost for neighbor/neighbor, consumer/merchant, family, small business, and landlord/tenant cases What is their organizational profile? Staff: 22 Full-time, 1 Part-time Volunteers: 150 core group of mediators annually Interns: Robust program with 30 to 40 interns annually 123

124 Who do they serve? Individuals: Professionals, practitioners, residents, family members, etc. Organizations, corporations, and institutions both in the U.S. and abroad. Both underserved communities and communities of means. What are their goals? Create a more civil society. Reestablish an office that serves Southeast San Diego and City Heights o A one-stop shop for community justice providing: A community mediation program. Restorative Justice. Outreach. Implementation of the Exchange Program. What impact have they made? During the fiscal year, NCRC: o Provided over 1,800 dispute resolution services. o Provided over 1,200 mediations with agreement rate greater than 77%. o Enrolled over 1,000 trainees in classes at sites in U.S., Europe, and Mexico. NCRC has had a 80% success rate of mediation agreements followed. Who are their key supporters? County of San Diego Health & Human Services Jewish Family Services Leichtag Foundation Malin Burnham Foundation Murray Galinson Price Charities Private donors San Diego Gas & Electric The California Endowment Who are their community partners? International Rescue Committee Legal Aid Society Mid-City CAN 124

125 Neighborhood House Association Mission: To develop children, families, and future leaders of our communities through empowerment, education, and wellness from our house to yours. Contact: Damon Carson Director, Org Compliance (858) Who are they? Neighborhood House Association (NHA) is the largest multi-purpose human services organization in San Diego County, serving thousands of residents (children, families, seniors, and youth) each year. The agency has 12 key program areas offered at more than 120 locations throughout San Diego County. These programs include an array of services designed to meet the cultural, social, health, and emergency daily living needs of underserved residents. Program service areas are focused on: health, youth, child development, seniors, mental health, nutrition, HIV/AIDS services, housing counseling, and emergency assistance. What is their affiliation with City Heights? Run five Head Start sites in City Heights and several co-locations at City Heights elementary schools. Serve more than 350 City Heights children 18 months to 5 years of age and their families each year. What support services do they offer? Adult Health Care Center: Provides dual-day treatment options to adults 18 years of age and older. Emergency Services: Offers short-term emergency food and San Diego Gas & Electric utility bill assistance, free of charge, to qualifying individuals and families. Friendship Clubhouse: A member-driven psychosocial rehabilitation program for adults with severe and persistent mental illness, including those who may have a co-occurring substance use disorder. Geriatric Specialty Program: A field based program providing mental health services to seniors who reside in the central San Diego area and neighboring communities. HIV/AIDS Service: The program provides comprehensive, ongoing assistance to individuals with HIV/AIDS. Case Management staff advocates on behalf of clients to ensure proper treatment and care. The program consists of three components: intensive case management for ex-offenders, general case management, and peer advocacy. Head Start: Head Start is a federally-funded child development program designed to help break the cycle of poverty by providing preschool children of low-income families with a comprehensive program to meet their emotional, social, health, nutritional, and psychological needs. Home Start: Home Start provides services to children living in poverty who require immediate, comprehensive solutions to ensure their safety and healthy development. Homework Center: The homework center provides junior high and high school students with a quiet, safe place to study when their alternatives are limited. Use of NHA s Homework Center is free to qualifying students. Housing Counseling: Offers education and counseling to renters, landlords, homeowners, and potential homeowners. This comprehensive housing counseling program promotes homeownership and foreclosure prevention, safe and adequate rental housing, and resolution of tenant/landlord disputes. Innovisions: A social enterprise. Nutrition Services: Prepares daily breakfast, lunch, snack, and supper for thousands of children all over San Diego County. The team is led by a registered dietitian, who works closely with the chef on staff to ensure that meals are tasty and nutrient-dense. Project Enable: Provides time-limited outpatient specialty mental health services to adults 18 years of age and older who are affected by serious and persistent mental illness and/or co-occurring disorders that interfere with their ability to function in key life roles, as parents, students, spouses, and employees. Senior Citizen Service: Provides daily breakfast and lunch meals to adults 60 years of age and older. 125

126 What is their organizational profile? Staff: 1,000 Full-time More than 100 Head Start centers throughout San Diego County Who do they serve? Head Start countywide program: Children from ages 18 months to 5 years of age. Families of the children NHA serve. Primary language at home: Spanish (49%), English (45%), East Asian (3%), African (1%), Other (2%). What are their goals? To prepare children for Kindergarten. To support the families of the children they serve with the resources and services they need. What impact have they made? Head Start academic year: o Children who are personally and socially competent: growth from 57.5% to 88% in one year o Children who are effective learners: growth from 51.7% to 84.3% o Children who show physical and motor competence: growth from 67.5% to 93% o Children who are safe and healthy: growth from 60% to 90% o Children who are up-to-date on physical exams: 100% o Children who are up-to-date on immunizations: 99% o Children who are have completed dental exams: 92% o Families who have received family services: 96% o Retention of students: 83% Who are their key supporters? Refer to website for complete list: Who are their community partners? Refer to website for complete list: 126

127 Nile Sisters Development Initiative Mission: To help refugee women and their families in San Diego County overcome barriers and become social and economically self-reliant through education, training, and support. Contact: Elizabeth Lou Executive Director (619) Who are they? Nile Sisters Development Initiative a 501(c)(3) non-profit founded by Elizabeth Lou, a refugee from South Sudan. What is their affiliation with City Heights? Located at 6035 University Avenue, Suite 22, San Diego, CA Work mainly with individuals and families living in the City Heights area. What support services do they offer? Cultural Orientation: Training newly arrived refugees on the U.S. system of services, rules, regulations, laws, and how to access and retain basic services/resources. Refugee Health Acculturation: Connecting refugees to affordable healthcare services. Counseling: Training newly arrived refugees methods of peaceful conflict resolution. Nutrition/Fitness Education: Providing nutritional facts to families and helping them make healthy food selections while sustaining an active lifestyle. Certified Nursing Assistant: With the support of the County of San Diego s Office of Revenue and Recovery, Woman Give Foundation, Cox Cares, The California Endowment, and in collaboration with International Health Group Certified Nursing Assistant Vocational training is provided. Drivers Training: For newly arrived refugees or asylees who need to learn how to drive. Child Care Provider Training: Training to become a certified childcare provider. Employment and Career Development: Workshops provided for those who are seeking employment, career, and academic development. What is their organizational profile? Staff: 4 Full-time, 3 Part-time Volunteers: 7 annually Who do they serve? Refugees: o East African o Burmese o Haitians o Iraqis What are their goals? To build City Heights into a better place for all: o Create globally conscious active citizens who commit to putting their community as a priority in their lives. o Educate, orient, and train community members to be socially and economically self-reliant. What impact have they made? Served about 1,300 individuals through various programs. 127

128 Who are their key supporters? Anna Casey Foundation First 5 of San Diego Fundraising Individual Donors Kaiser Permanente La Jolla Presbyterian Church Macy Charitable Organization Pacca Foundation Price Philanthropies Foundation San Diego Foundation San Diego Foundation for Change The California Endowment The California Wellness Foundation Who are their community partners? Al-Huda Mosque ARC of San Diego Bridging Community EducationCorps at the University of California, San Diego Horn of Africa Mid-City CAN Somali Family Service Somali Youth United South Sudan Christian Youth & Community Organization South Sudan Community Center 128

129 Ocean Discovery Institute Mission: To engage, educate, and inspire young people from urban and diverse backgrounds through sciencebased exploration of the ocean and nature, preparing them to be tomorrow s scientific and environmental leaders. Contact: Lindsay Goodwin Associate Director lgoodwin@oceandi.org (858) Who are they? Through the Ocean Discovery Institute s programs, youth are empowered to transform their lives and make a difference in the world as scientific and environmental leaders. Their discoveries will reveal new ways to protect the ocean and nature, improve the health of our communities, and strengthen the quality of life in our world. Ocean Discovery Institute is the proud recipient of The White House s Presidential Award for Excellence in Science, Mathematics, and Engineering Mentoring. What is their affiliation with City Heights? All of their programs are focused in City Heights and serve City Heights youth, reaching 6,000 young people annually. They are building a permanent Living Lab facility in City Heights in order to expand their work, reach a wider audience, provide more frequent and in-depth involvement, and establish organizational sustainability. The facility will be open in 2016 and will be located at the head of Manzanita Canyon at Thorn Street and Van Dyke Avenue. What support services do they offer? Ocean Discovery Institute offers three levels of initiatives that provide increased opportunities for involvement and support at each level: At the broadest level, the Community Initiatives generate curiosity as young people, their families, and community members engage in science learning and hands-on conservation projects that are relevant to their daily lives. At the next level, the School-based Initiative builds scientific literacy as elementary and middle school students engage in hands-on science and environmental service. Teachers are supported through professional development and resources. At the highest level, the Leaders Initiative prepares scientific leaders as middle school, high school, and college students engage in a series of intensive, out-of-school science programs and college and career support services that provide a pathway to science and conservation professions. What is their organizational profile? Staff: 17 Full-time, 2 Part-time o 21% of their employees are from City Heights Volunteers: Over 1,000 annually Who do they serve? Youth of City Heights. Families of City Heights. Schools in City Heights. Over 60,000 individuals served since founded in

130 What are their goals? Reach 20,000 individuals each year. Generate curiosity. Build scientific literacy. Prepare scientific leaders. Transform the entire City Heights community through science and conservation. Increase organizational sustainability. What impact have they made? Students, from urban and diverse backgrounds: o Participate in science, conservation, and nature-based activities. o Have knowledge and understanding of scientific concepts and processes and apply these to think critically and make informed decisions. o Act for the benefit of the environment. o Attend college and become part of the scientific and environmental workforce. o Participating schools have significantly increased state standardized test scores in science. o After-school participants have a 95% retention rate their college freshman year compared to the National average of 68%. Who are their key supporters? Refer to website for a complete list: Who are their community partners? Aaron Price Fellows Program Azalea Park Neighborhood Association Big Brothers Big Sisters Refer to website for a complete list: 130

131 Outdoor Outreach Mission: To empower at-risk and underprivileged youth to make positive lasting changes in their lives through comprehensive outdoor programming. Contact: Ben McCue Executive Director (619) Who are they? Since its founding in 1999, Outdoor Outreach has used outdoor recreational activities to provide youth from City Heights and Southeast San Diego, with the support, resources, and opportunities they need to become successful adults. Outdoor Outreach has served over 7,500 through programs that range from short trips into the local mountains and beaches to more comprehensive multi-year curricula. What is their affiliation with City Heights? Partner with City Heights non-profits including ProKids, The AjA Project, and The International Rescue Committee. Partner with the Crawford High School Adventure Club (30 students). What support services do they offer? Partner Program: o Resource to over 30 community-based at-risk youth organizations. o Customized fee-for-service programming to fit needs of each organization. Leadership Program: o Year-long training program equipping selected Adventure Club high school seniors to become peer instructors and mentors. o Second year provides paid internship while they are attending college. Adventure Clubs: o Partnership with faculty and staff from Lincoln, Crawford, and El Cajon Valley High Schools with 30 youth members each. o Two core components: Transformational outdoor recreation trips and strong relational investment in each child. What is their organizational profile? Located at 5275 Market Street, Suite 21, San Diego, CA Staff: 6 Full-time, 4 Senior field instructors, 10 Assistant field instructors Volunteers: Over 100 annually Who do they serve? Over 1,000 teen aged youth each year. Low-income youth, primarily from middle and high school. Hispanic (35%), Middle Eastern (25%), Asian/Pacific Islander (20%), African American (15%), White/non- Hispanic/non-Middle Eastern (5%). Approximately 50% of participants are male and 50% are female. Youth across San Diego County with a specific focus on Central and Southeast San Diego neighborhoods. 131

132 What are their goals? Empower youth to transform into responsible and healthy adults by: o Becoming a responsible citizen. o Living a healthy lifestyle. o Improving academic achievement. o Engagement in post-secondary education. o Obtaining a job. o Participating in environmental stewardship. Become sustainable. Create a more robust environmental curriculum developing environmental stewards. Expand curriculum to focus on healthy lifestyles to combat current crisis such as obesity. What impact have they made? 100% graduation rate of all Adventure Club participants. 100% of all Adventure Club participants go on to college and obtain jobs. Students exhibit positive attitude change. Students display positive behavioral change. Healthy lifestyles are pursued by participants. Participants practice environmental stewardship and civic responsibility. Who are their key supporters? $20,000+ $10,000-$19,999 o Alliance Healthcare Foundation o ECG Management Consultants o Anonymous Giving Circle of Women o Galinson Advided Fund of the Jewish Community o County of San Diego Foundation o Las Patronas o Gramicci o The North Face o McGrory Family Fund of the Jewish o The Parker Foundation o OtterCares Foundation o Price Charities o prana o Qualcomm Foundation o San Diego Gas and Electric Refer to website for complete list: Who are their community partners? The AjA Project Monarch School Armed Services YMCA Monte Vista High School Barrio Logan College Institute Morongo Mission Band of Indians Chaparral High School Mount Miguel High School Crawford High School North County Lifeline- Crown Heights El Cajon Valley High School O Farrell Charter School Girls Rising Price Scholars Harmonium ProKids, The First Tee of San Diego High Tech High Reality Changers Juvenile Court Community Schools- North San Diego Show Allstars JUMA Ventures San Diego Youth Services International Rescue Committee San Pasqual Academy King Chavez Academy San Diego Center for Children KIPP Adelante Preparatory Academy SAY San Diego Lincoln High School Second Chance Marine Corps Community Services- MCAS St. Vincent de Paul Village Marine Corps Community Services- MCRD STAR/PAL 132

133 Planned Parenthood of the Pacific Southwest Mission: To ensure broad public access to reproductive health care through direct service, education, and advocacy. Contact: Carolyn Pinces Community Engagement Associate Manager (619) Who are they? For nearly 50 years, Planned Parenthood of the Pacific Southwest (PPPSW) has worked to ensure broad public access to reproductive health care through direct service, education, and advocacy. PPPSW, as a 501(c)(3), has grown exponentially over the past decade, providing clinical services and education to residents of urban areas including San Diego s City Heights neighborhood, as well as underserved rural areas, such as the Coachella Valley, which all face disproportionate rates of unplanned pregnancies and sexually transmitted infections. What is their affiliation with City Heights? City Heights Planned Parenthood Express Health Center is located at 4305 University Avenue, Suite #350, San Diego CA, Offering reproductive and sexual health services and education programs at low-to-no cost. PPPSW has been actively involved with Mid-City CAN s Teen Sexual Health Momentum Team, organizing the biannual CORE youth empowerment event at Hoover High and the Crawford Educational Complex. What support services do they offer? Medical Services: o The City Heights Planned Parenthood health center provides express reproductive and sexual health services such as contraception (including hormonal birth control and condoms), testing and treatment for Sexually Transmitted Infections (STIs) including HIV, pregnancy testing, and counseling. o For full service exam services, appointments can be made at a Planned Parenthood Heath Center by calling or visiting Educational Services: o Since 1963, PPPSW has been providing quality education programs in the community. PPPSW views sexuality as a healthy, lifelong aspect of being human. o All staff is knowledgeable about prevention and health promotion, and is available to present on a wide range of topics including Healthy Relationships, Abstinence & Contraception, Sexually Transmitted Infections, Reproductive Anatomy & Physiology, and Family Communication. Presentations are appropriately tailored to the audience. o The PPPSW Community Engagement programs draw on the region s diverse demographics and increase access to and awareness of locally based services, impacting the lives of thousands of women, men, and youth through educational presentations in both English and Spanish. What is their organizational profile? Each health center varies in staff size. Hundreds of volunteers are utilized each year to assist with clinical, outreach, and education services. 133

134 Who do they serve? PPPSW serves San Diego, Riverside, and Imperial Counties. Currently the organization consists of 19 health centers in San Diego and Riverside Counties. Planned Parenthood provides accessible, affordable, and high quality care to people regardless of age, race, gender, cultural background, income, or sexual orientation: o Native American <1% o Multiracial 3% o Asian American/Pacific Islander 6% o African American 7% o White 39% o Hispanic 42% o Unreported /unknown 2% What are their goals? To improve the health and safety of men and women. Reduce the rate of unintended pregnancies. Advance the right and ability of individuals and families to make informed and responsible choices. What impact have they made? The City Heights Planned Parenthood Express Health Center has served 3,051 patients through 7,762 patient visits in The PPPSW Community Engagement Department has positively impacted the lives of 37,970 people through education and outreach efforts. Staff at PPPSW s 19 health care centers served more than 142,863 patients through 304,690 visits. These women, men, and teens come to Planned Parenthood for birth control services, pregnancy testing, testing and treatment for STIs, testing, education, referral for HIV/AIDS, breast exams, pap smears, colposcopy, LEEP to remove early cervical cancer, HPV and Hepatitis B vaccinations, sterilization, medication and surgical abortion services, menopausal services, and education. Who are their key supporters? Refer to website for complete list: Who are their community partners? Some partnerships in City Heights area include: Central San Diego Health Home Collaborative City Heights Partnership for Children Family Health Centers Teen Clinic San Diego Unified School District Mid-City CAN Operation Samahan Price Charities Rady Children s Hospital: FACES for the Future at Hoover High School San Diego County Health and Human Services Agency, HIV, STD and Hepatitis Branch San Diego Family Care San Diego Legal Aid San Diego Youth Services San Diego Refugee Forum SAY San Diego 134

135 Pro Kids The First Tee of San Diego Mission: To challenge underserved youth to excel in life by promoting character development, life-skills, and values through education and the game of golf. Contact: Keith Padgett Chief Executive Officer (619) Who are they? Pro Kids is located on the 14-acre, 18-hole, par-3 Colina Park Golf Course that and serves more than 1,800 children annually. They provide golf and life skill classes after school as well as during the school day through an alternative physical education program for partnering San Diego Unified Schools. On-course golf instruction is coupled with a life-skills curriculum designed by their nationally affiliated organization, The First Tee. Tutoring, mentoring, educational workshops, and field trips are provided for all Pro Kids members through their Learning Center. What is their affiliation with City Heights? Located in City Heights at nd Street, San Diego, CA Partner schools include: Fay Elementary, Ibarra Elementary, Marshall Elementary, Horace Mann Middle, Monroe Clark Middle, Crawford High, and Hoover High Schools. Fee waivers are available to families who have children attending Provision 2 schools, qualify for free and reduced lunch, or have a parent in the military. What support services do they offer? Golf curriculum and life skills instruction (7 to 17 years of age). Tutoring Learning Center and Computer Lab. Community service projects. Leadership programs. Educational, vocational, social field trips, and workshops. College preparation programs. College Scholarships: Awarded over $1.6 million to 125 students since Summer Programs available for registered members. What is their organizational profile? Staff: 21 Full-time, 5 Part-time Volunteers: 261 annually, donating more than 5,700 hours collectively in 2013 Who do they serve? In 2013, they served 1,826 children, ranging from 7 to 17 years of age: o Female: 42%, Male: 58% o Hispanic (36%), Asian (18%), African American (13%), Caucasian (16%), Multiracial (4%), Pacific Islander (2%), Native American (1%), Other (10%) o Ages: 8-10: 41%, 11-12: 24%, 13-15: 18%, 16-17: 8%, 18+: 4% o Qualify for a fee waiver : 72% 135

136 What are their goals? Active Pro Kid Participants: o Improve golf skills and on-course etiquette. o Improve academic performance at school. o Increase literacy levels and math aptitude. o Improve behavior at home and in school. o Build community leaders who embrace giving back to their community. o Seek education beyond high school. o Develop personal assets and confidence. Long-term Members: o Graduate from college at a higher rate than the national average. o Become role models in their community through their commitment to education, community service, and healthy lifestyles. What impact have they made? Teachers share that Pro Kids members turn in their homework more regularly than non-members. The Homework Club was utilized more than 13,157 times in More than 17,000 children have called Pro Kids home the last 20 years. Since 1999, more than $1.6 million has been awarded in academic scholarships to 125 alumni. Retain more than 50% of members from 2012 to Who are their key supporters? Capital projects have been supported by community development block grant (CDBG) and the San Diego County Funding also has been provided by Price Charities, Social Venture Partners, corporate foundations ( Sony, Qualcomm Inc., etc.) Individual donors The majority of the academic scholarships come from the Gumpert Foundation Who are their community partners? ABC Youth Foundation Barrio Logan College Institute Crawford High School Crawford Community Collaborative Fay Elementary School Horace Mann Middle School Ibarra Elementary School International Rescue Committee Kids Korps USA Marshall Elementary School Monroe Clark Middle School Outdoor Outreach STAR/PAL 136

137 READ/San Diego San Diego Public Library Mission: To equip low-literate adults with the reading and writing skills they need to function as parents, workers, and community members. Contact: Val Hardie Literacy Program Administrator (619) Who are they? READ/San Diego is a free literacy instruction service for adults 18 years of age and older. It is one of more than 100 literacy programs offered by the public libraries throughout California. READ/San Diego sponsors four family literacy and four workforce literacy programs. What is their affiliation with City Heights? The Families for Literacy Program meets twice a month at the City Heights/Weingart Library branch at 3795 Fairmont Avenue, San Diego, CA Tutor-Learner pairs also meet at the City Heights/Weingart Library branch. What support services do they offer? Basic Skills Instruction: Provides one-to-one, small group, classroom, and computer aided instruction in basic reading, writing, and math. Families for Literacy (FFL): Assists low-literate parents in developing their own literacy skills and in being their child s first and most important teacher. Provides families with new books to build home libraries. Computer Learning Lab: Provides a supportive, affirming environment where learners work at their own pace and receive hands-on computer experience using educational software, internet, and word processing software. Adult Learner Book Club: The book club provides a safe place for enrolled learners of all reading levels to engage with other adult learners in reading bestselling books and sharing their ideas. What is their organizational profile? Located at 330 Park Boulevard, San Diego, CA Staff: 5 Full-time, 2 Part-time Who do they serve? Low-literate English speaking adults. Adults 18 years of age or older. Adults not enrolled in an education program for credit. Adult residents of City Heights. Residents throughout the City of San Diego. What are their goals? Build critical thinking, reading, and writing skills. Engage communities in helping adults obtain the skills they need to function as parents, workers, and citizens. Advocate for low-literate families/individuals. Help low-literate families create literacy rich home environments. What impact have they made? Adult Learners in Fiscal Year 2014: 460 Distributed 1,921books to families in Fiscal Year

138 Who are their key supporters? California State Library City of San Diego Friends of READ/San Diego Literacy Programs San Diego Women s Foundation Who are their community partners? City Heights Partnership for Children Claremont Lutheran Church Families Health Centers of San Diego First 5 Commission of San Diego Head Start Saint Vincent de Paul San Diego Council on Literacy Southern California Library Literacy Network Urban Corps of San Diego County Wakeland Housing 138

139 Reality Changers Mission: Reality Changers transforms lives, schools, and communities by providing youth from disadvantaged backgrounds with the academic support, financial assistance and leadership training to become first generation college students. Contact: Chris Yanov Founder & President (619) Who are they? Reality Changers (RC) provides a comprehensive tutoring program and college prep support for youth who seek to become first generation college students. What is their affiliation with City Heights? Headquartered in City Heights at 3910 University Avenue, Suite #300, San Diego, CA Serves over 50 youth living in City Heights (and over 400 youth throughout San Diego) annually. What support services do they offer? Comprehensive Weekly Mentoring Program. University of California San Diego s Academic Connections; a three-week summer residential program. Eighth Grade Program for students at Clark and Wilson Middle Schools. Summer Leadership Camp. Community service events (40 weekends a year). Monthly speech tournaments. College Forums (at least 10 annually). Junior Jump Start. College Apps Academy for 12 th graders. What is their organizational profile? Staff: 17 Full-time, 7 Part-time Volunteers: 412 annually Who do they serve? Youth who will become first generation college students. Students in 8 th to 12 th grades: 400 plus. o Number of these students that live in City Heights during the school year: 96. Ethnicity of students served in City Heights: Latino (78%), African-American (15%), Asian-American (5%), Caucasian (2%). Students from over 40 communities in San Diego County. What are their goals? Transform City Heights into San Diego s capital for first generation college students (rather than its current status as San Diego s capital for youth on probation). Build a new headquarters on the vacant lot south of Central Elementary that not only serves as a genuine symbol of accomplishing our first goal, but also serves as shared space for the community. Further develop and expand upon the success of our Eighth Grade Program for Clark and Wilson students. What impact have they made? Awarded $4,000,000 in scholarships since Participants have earned over $40,000,000 in scholarships from all sources since RC students pour over 10,000 hours of community service into the San Diego region annually. Students in 8 th to 11 th grade that participated in the Comprehensive Weekly Mentoring Program: 212. High school seniors that participated in College Apps Academy (all receive free/reduced lunch):

140 Who are their key supporters? Refer to website for a complete list: Who are their community partners? LEAD San Diego Price Charities Princeton Review San Diego Futures Foundation San Diego Social Venture Partners San Diego State University San Diego Unified School District University of California, San Diego 140

141 Restorative Justice Mediation Program Mission: To reduce repeat crime and improve the lives of those affected by crime through providing programs, education, and services in partnership with government, non-profit organizations, and business to San Diego County. Contact: Jim Walsh Chairman (858) Who are they? The San Diego Restorative Justice Mediation Program (RJMP) works towards seeing juvenile offenders recognize the damage their crimes have done, and helping them reconcile with their victims. What is their affiliation with City Heights? Receive cases from all of San Diego County: o Individuals can be referred by probation officers, public defenders, and individuals. What support services do they offer? Victim/Offender Dialogue: Receive case referrals from probation officers, San Diego Court System, and individuals. o RJMP recognizes that while the Judicial System may produce an outcome in a case, it almost always leave one or both parties still with an issue about the situation. With Victim-Offender Dialogue, individuals are allowed the opportunity to talk out the full situation, often with an outcome that leaves both parties understanding and empathetic of one another. o Restoring these situations allows individuals to move on with their lives with no hate or prejudice after hand. The ability to speak with the offender leaves the victim with an inside knowledge as to why it was they committed their action as well as apologize for it. What is their organizational profile? Located at 600 West Broadway, Suite 1150, San Diego, CA Staff: 1 Part-time Volunteers: 20+ annually Who do they serve? Individuals Families Other community members What are their goals? Provide healing for offenders and victims through Restorative Justice Practices, philosophy, and victim/offender dialogue. Discover and work with criminal offenders who are willing to admit culpability and are open to dialogue. Repair harm done to individuals as well as the community. Equip offenders with the tools to refrain from future offenses. Keep juveniles out of the court system. What impact have they made? Percent of offenders that do not re-offend after participating in the mediation intervention: 60% Percent of victims that profess a strong satisfaction with the mediation process and outcome: 90% 141

142 Who are their key supporters? Individual donors Various Companies Who are their community partners? Community Resource Directory District Attorney Probation Department Public Defenders San Diego County Agencies 142

143 The Salvation Army Kroc Center Mission: To meet the needs of the community through: boundless opportunity, experiential knowledge, holistic growth, progressive challenge, relevant skill, and meaningful success. 143 Contact: Camille McKinnie Donor Relations Director (619) Who are they? The Salvation Army Ray and Joan Kroc Corps Community Center is a 12.4 acre family support, education, recreation, and cultural arts center, made possible by a generous gift from the late philanthropist Mrs. Joan Kroc. The facility is open to members and the general public and serves residents of East San Diego, La Mesa, and Lemon Grove with a variety of quality programs for individuals of all ages. What is their affiliation with City Heights? Located on the border of City Heights at 6845 University Avenue, San Diego, CA % of social services recipients are from the zip code. What support services do they offer? Assistance is based on predetermined guidelines and availability of services. Aquatic Center: Offers recreational and lap swimming, swimming lessons, water exercise, aqua therapy, aquatic sports programs, and many other programs in their three heated pools. Education Center: Provides many opportunities with an internet-based library, visual arts studio, Cox Technology Center, study hall, classrooms, and tutoring rooms. Family Enhancement Building: Houses the Family Resource Center, administration offices, and a Head-Start Child Development Center. The Family Resource Center offers scholarship discounts to eligible individuals and families, provides community resources and referrals, and provides emergency food and clothing assistance. It also provides supportive services to individuals, families and seniors. Some assistance is based on predetermined guidelines and availability of services. Gymnasium: A multi-use facility, the 56,000 square-foot building contains a fitness area with weight and cardiovascular exercise equipment, a group exercise class area, and a professional-size basketball court. Ice Arena: This is the only NHL regulation sized Ice Arena in Southern San Diego County. The Ice Arena offers public ice skating and skate and ice hockey classes. There are also youth and adult hockey leagues. Recreation Field, Challenge Course, and Rock Climbing Wall: The 55,000 square-foot field is used year-round by soccer and other outdoor sports leagues. It is bordered by a challenge course with high and low rope course elements, and a 30-foot rock-climbing tower. Indoor Skate Park: Filled with several elements to challenge both beginning and advanced skaters, and includes a full half-pipe ramp. Performing Arts Center: Consists of the Joan B. Kroc Theatre, dance studio, band and orchestra room, vocal and instrumental practice rooms and a large multipurpose conference room. Can accommodate Broadway-quality shows with its seating for 600, motorized orchestra pit, and dressing rooms. Kroc Church: A group of people with a common desire to follow and love Jesus. Being part of The Salvation Army Kroc Center allows a number of different ways to create community. Day Camp: Provides children of all ability levels the opportunity to play and grow in a positive and safe environment. That strives to develop the whole child, mentally, physically, and emotionally, through structured group activities. The Arts: Offers programs and classes in the performing and fine arts. Art classes consist of drawing, painting and ceramics. Dance classes feature many genres, from ballet to hip hop, for children and adults of all ages. RJ S Preschool Academy: Dedicated to providing quality early childhood education to prepare children for Kindergarten and beyond. Its purpose is to encourage discovery, equip for growth and engage in prayer. Kroc Kids Junior Theater Company: All performers enrolling in a Kroc Kids production must also enroll in a performing arts class of their choice. The Performing Arts class can occur before or during rehearsals and will be discounted 50%.

144 What support services do they offer? (continued) Personal Development: The Kroc Center offers many programs and classes designed to facilitate personal development and life-long learning for children and adults. Active Older Adults: For individuals age 55 and over to remain positively engaged in their communities while exploring educational, social, and volunteer experiences. What is their organizational profile? Staff: 68 Full-time, 212 Part-time They offer 280 year-round jobs which peak around 300 during the summer Who do they serve? Individuals within the to zip codes. Individuals within the 92105, 92115, 92119, 92120, and zip codes. What are their goals? To provide opportunities that facilitate positive, life-changing experiences through: art, athletics, personal development, spiritual discovery, and community service. What impact have they made? Have approximately 5,000 members. This summer, 300 children learned how to swim safely. The Comprehensive Case Management Program provided 200 families services. A total of 1,200 families a year are served by the Family Resource Center with Emergency resources and referrals Provided eight partner schools with free arts, literacy curriculum in the classroom and three schools with fitness curriculum and field trips. Serve 11 zip codes and 8,909 clients each year with emergency food boxes, utility bill assistance, scholarships, case management, referrals, and other social services. Who are their key supporters? Fundraising Grants Membership Fees Private and Public Donors Who are their community partners? Adventure 16 Allied Plaza AMC Plaza Bonita 14 Audrey S. Geisel/ San Diego Foundation Barona Band of Mission Indians Ellen Browning Scripps Foundation Epilepsy Foundation First Republic Bank Kohl s Cares La Mesa Optimist Club Las Patronas McKenna, Long & Aldridge, LLP Miller Family Foundation Price Philanthropies Ralphs Rotary Club of La Mesa USA Endurance Events Young Audiences of San Diego 144

145 San Diego Canyonlands Mission: To promote, protect, and restore the natural habitats in San Diego County canyons and creeks by fostering education and ongoing community involvement in stewardship and advocacy, and by collaborating with other organizations. Who are they? San Diego Canyonlands works towards preserving and restoring canyons and influencing policies towards their protection. San Diego Canyonlands is committed to fostering opportunities to utilize the canyons as Nature Classrooms where San Diego s youth can learn about the unique wildlife and eco-systems with hands-on experiences. What is their affiliation with City Heights? Currently manages canyon-stewardship and education programs in 90 acres of canyon lands in City Heights and 99 acres along Chollas Creek. City Heights canyons include: Manzanita, Hollywood, 47 th, Swan, and Fox. Partner with many City Heights schools including: Hamilton Elementary, Monroe Clark Middle, and Hoover High Schools. Partner with other City Heights focused organizations such as: Ocean Discovery Institute, Community Housing- Works, FaceLift, Project Clean, etc. In collaboration with partners, San Diego Canyonlands serves about 1,800 youth each year, many of them from the City Heights area. What support services do they offer? Building Friend Groups: Help the friend groups of each canyon plan and implement clean-ups and restoration events, often providing tools, donating native plants, and recruiting additional volunteers. Professional consultants volunteer to help establish habitat restoration plans. Youth Programs: Provide nature-based education and stewardship programs with positive activities and opportunities to learn about nature in hands-on, experiential ways. Youth learn they can make a difference in the community they live in as well as help solve regional environmental challenges. Canyon Enhancement Planning: A committee of urban design visionaries, professional landscape architects has created a Canyon Enhancement Planning (CEP) Guide for community stakeholders. This guide helps facilitate a system approach for implementing a regional vision integrating natural open spaces with the fabric of the urban environment. Advocacy and Issues: San Diego Canyonlands performs political advocacy work to promote, protect, and restore San Diego's valuable canyons and creeks. In 2012, San Diego Canyonlands successfully led an effort to dedicate 6,500 acres of City owned open space/parkland. What is their organizational profile? Located at 3552 Bancroft Street, San Diego, CA Staff: 1 Full-time, 4 Part-time Volunteers: 1,800 youth/annually, 2,000 adults/annually Contact: Eric Bowlby Executive Director eric@sdcanyonlands.org (619) Who do they serve? Families and youth from elementary through college ages, mostly from the City Heights area. Last year 2,199 youth were served: Elementary school students: 40% (879). Middle school students: 28% (616). High school students: 32% (704). 145

146 What are their goals? Provide essential services: Catalyst for grassroots community organizing infrastructure, education, inspiration, encouragement, research, and advocacy toward dedication of open space lands and the San Diego Regional Canyonlands Park. Share resources and enabling effective advocacy. Increase quality of life. Create natural classrooms. Increase recreational opportunities. Collaborate with community partners. Reach more canyons. Establish more Friends Groups of other canyons: 5 new each year. Empower interns to duplicate Friend Groups Program to other San Diego areas. Implement the Sustainable Stewardship Internship Program. Expand to all 11 watersheds in San Diego County. What impact have they made? Canyonlands have been restored. Water quality is enhanced. Friend Groups are providing on-going local ownership. Students are actively enjoying and being educated by nature s classrooms. Communities are providing volunteers to restore, protect, and advocate for their local canyon. City leaders recognize the values of San Diego s canyons and support their rehabilitation. Who are their key supporters? California Strategic Growth Council Individual donations Price Charities Recreational Equipment Inc. (REI) San Diego Foundation Refer to website for complete list: Who are their community partners? Audubon Society City Height Work Facelift City Heights Canyons & Community Alliance Hoover High School Eco Club Ocean Discovery Institute Outdoor Outreach STAR/PAL Urban Corps Refer to website for complete list: 146

147 San Diego Family Care Mission: Offer high quality medical care, behavioral health care, and multi-cultural health promotion, with a primary focus on central San Diego. Contact: Roberta L. Feinberg, M.S. Chief Executive Officer Feinberg@lvhcc.com (858) Who are they? San Diego Family Care (SDFC) is the corporate name of the former Linda Vista Health Care Center and Mid-City Community Clinic. In 2003, a single corporation was formed with three main clinic sites and three school based health centers. These high quality community health center sites deliver 96,000 primary care medical and behavioral health visits annually to all residents of San Diego County. What is their affiliation with City Heights? Have two health clinics and three school based health centers located here in City Heights. o Mid-City Community Clinic (Adults): 4290 Polk Avenue, San Diego, CA o Mid-City Community Clinic (Pediatrics): 4305 University Avenue Suite 150, San Diego, CA Rosa Parks Elementary Health & Wellness Center: 4510 Landis Street, San Diego, CA Central Elementary Health & Wellness Center: 4063 Polk Avenue, San Diego, CA Monroe Middle School Health & Wellness Center: 4388 Thorn Street, San Diego, CA What support services do they offer? Adult Services o Adult Medicine: Offering preventive and sick care o Immunizations o Routine examinations including examinations for specific agencies, or requirements such as INS, DMV, work, or sports o Diabetes Program, includes on site education in multiple languages, diabetes care coordinator, and discounted services for uninsured patients o Pregnancy testing and counseling o Prenatal care o Family planning o Gynecologic services o Ancillary services: Including laboratory, EKG, pulmonary treatment, audiology, and PPD testing o Urgent Care Walk-in o Chronic disease management Pediatric Services o Pediatrics-Newborns through 18 years old o Child and Adolescent Psychology and Psychiatry services o Pediatric Asthma Clinic o Well-Child Care, CHDP and sports physicals (walk-in or appointments available) o Walk-in clinics available for immunizations for children (Appointment also available) o Ancillary Services including laboratory, EKG, pulmonary treatment, PPD testing o Radiology is offered by Rady Children s Hospital at Mid-City Community Clinic (Pediatrics) only o School-based clinic collaboration o Dental services Screen for dental problems and refer to a dentist o Urgent Care is available on a walk-in basis at all sites Behavioral Health Services Prenatal Services Reproductive Health Teen Services 147

148 What is their organizational profile? Staff: 246 Full-time Volunteers: 12 Who do they serve? The area served is located in the Central and North Central regions of the City of San Diego. This urban service area is the most culturally diverse, most underserved, and the most dense in San Diego County. Most of the area is designated by the federal government as medically underserved. The population of approximately 500,000 is ethnically diverse, multi-lingual, and immigrant. The area includes 74 census tracts. Low income, large families, low educational levels, and non-english speaking heads of households characterize the area population. What are their goals? Increase access to health care. Deliver high quality medical and behavioral health care. What impact have they made? Deliver 96,000 medical and behavioral health visits annually to the communities we serve. Collaborate in the operation of three school based health centers. Provide translation in multiple languages while providing high quality care and health promotion. Who are their key supporters? Multiple Insurers. Multiple Public and Private sector funders. Who are their community partners? SDFC collaborates with multiple organizations including: o County of San Diego Public Health o Price Philanthropies o Rady Children s Hospital o San Diego Unified School District o Sharp Memorial Hospital o The California Endowment o UCSD Medical Center o UCSD School of Medicine 148

149 San Diego Futures Foundation Mission: To improve lives in San Diego County by making information technology available to underserved populations by providing technology equipment, training, support, information technology outsourcing, and digital media services to nonprofit organizations, disadvantages small businesses, low -income household, people with disabilities, and seniors. Contact: Gary Knight Executive Director (619) , ext Who are they? In 1999, under the visionary leadership of the County of Board of Supervisors, the County of San Diego began outsourcing all information technology and telecommunications services. At the time, this was the largest state or local government technology privatizations project in the United States. The Pennant Alliance, a consortium of high technology companies representing Computer Science Corporation (CSC), Science Applications International Corporation (SAIC), AT&T, and Avaya, Inc. was selected to provide information technology and telecommunications services to the County of San Diego. The County realized that as it began transforming itself by providing services online instead of in line, it was critical that the citizens of San Diego County, particularly the underserved populations, have access to the new e-government services and requisite training necessary to participate in today s increasingly technological world. San Diego Futures Foundation (SDFF) was technology equipment and services. What is their affiliation with City Heights? SDFF is located in City Heights at 4283 El Cajon Boulevard, Suite #220, San Diego, CA SDFF participates in many City Heights community outreach events, highlights City Heights businesses and nonprofits through multimedia services, and donates or sells affordable computers to City Heights residents, nonprofit employees and non-profit organizations. SDFF provides computer and internet training for City Heights youth, adults, seniors, including individuals with disabilities and members of the refugee population (tech support is provided in English, Spanish, and Arabic). What support services do they offer? SDFF provides the following programs and services: o Youth Workforce Training Programs: Free technology training programs for low-income, out-of-school youth (17 to 21 years of age) seeking career paths in the IT field. o Adult Workforce Training Programs: Free technology-based learning for long-term unemployed or underemployed adults (18+ years) seeking to attain industry-standard certifications toward re-entering the workforce (Training is provided in partnership with Able-Disabled Advocacy). o Basic Digital Literacy Training: Low-cost beginning and intermediate computer classes designed to provide an introduction to computer hardware, software, online resources, and Internet safety. o IT Services: Low-cost IT services, including networking, migration and security services, offered to nonprofits and disadvantages businesses to help meet business needs. o Low-cost and donated refurbished computers to non-profits, community organizations, schools, families, individuals, members of the disabled population, seniors, veterans, and non-profit employees. o Tech Support Call Center assistance for individual computer recipients and families (support is offered in English, Spanish, and Arabic). o E-waste recycling services available for community residents, nonprofit organizations and businesses. o Digital Media Services: Low-cost multimedia development services offered to small disadvantages business and non-profits. What is their organizational profile? Staff: 26 Full-time Volunteers: Varies Who do they serve? SDFF serves non-profits and small businesses. In addition, SDFF serves low-income youth, adults, seniors, veterans, refugees, non-profit employees, and members of the disabled populations. 149

150 What are their goals? Expand partnerships with businesses who are able to make computer equipment donations for refurbishing and e-waste recycling. Expand and secure youth training program funding to become sustainable. Establish new technology training pathways, including STEM-based pathways, for youth and adults. Expand reach to non-profits and small businesses to provide IT support and multimedia services. Expand connections and partnerships with industries/companies. What impact have they made? Contributed more than 42,000 computers to the San Diego community, including to families and nonprofits, since Provided more than 30,000 hours of technical support to community residents and non-profits. Recycled more than 2.5 million pounds of e-waste. Provided computer training to more training to more than 9,000 youth, adults, and seniors. Provided more than 30,121 hours of technical support to community residents and non-profits. Who are their key supporters? Able-Disabled Advocacy Consumer Electronics Association (CEA) County of San Diego Hervey Family Non-Endowment Fund at The San Diego Foundation Hewlett-Packard IMS Electronics Price Philanthropies San Diego Gas & Electric San Diego Workforce Partnership Refer to website for a complete list: Who are their community partners? Chula Vista Promise Neighborhood Cox Communications ESET Fab Lab San Diego Health and Human Services Agency, Aging and Independence Services International Rescue Committee Media Arts Center San Diego OASIS San Diego ReCenter San Diego Unified School District Vista Unified School District 150

151 San Diego Hunger Coalition Mission: To build a successful anti-hunger network that eliminates food insecurity in San Diego County. Contact: Jennifer Tracy Executive Director Jennifer@hungeraction.net (619) Who are they? The San Diego Hunger Coalition (SDHC) leads collaborative initiatives and public policy advocacy activities to reduce hunger and increase participation in Federal nutrition programs in San Diego County. SDHC has been working to increase the rate of CalFresh/SNAP participation among eligible families and individuals in San Diego County since SDHC has established partnerships with over 65 community-based organizations to assist in the CalFresh enrollment process and also seeks to educate the public about the issue of hunger by providing information about local resources for individuals seeking food assistance and general information about the issue of hunger on a local, statewide, and national level. What is their affiliation with City Heights? They are located at 4305 University Avenue, Suite 515, San Diego, CA They serve the residents of City Heights along with other impoverished areas in San Diego. They provide weekly CalFresh Outreach and application assistance at the City Heights Farmers Market, Wellness Center and La Maestra Clinic, as well as other events and locations as needed. What support services do they offer? Cal Fresh Program: Formerly known as Food Stamps, the Supplemental Nutrition Assistance Program (SNAP), is called CalFresh in California and helps low income individuals and families purchase the food they need. The program is funded by the U.S. Department of Agriculture at the Federal level through the Food and Nutrition Service. School Meals: Helps ensure that children start the day with breakfast, have a healthy lunch, access to a healthy dinner or snack and have access to a healthy meal when school is out for the summer. Policy & Advocacy: Provides leadership in public policy advocacy campaigns to reduce hunger and increase participation in Federal nutrition programs. What is their organizational profile? Staff: 5 Full-time, 1 Part-time Volunteers: 4-6 annually, Who do they serve? Children Senior Citizens Single Parents College Students Working Poor Newly Unemployed What are their goals? Build innovative and effective partnerships in order to reduce hunger in San Diego County. Improve access to CalFresh by addressing systemic barriers for low income residents and Community Based Oragnizationss and maximizing SDHC s ability to influence Health & Human Service Agency (HHSA). Assist with the expansion of the school meals programs in San Diego County by working with community partners to provide expertise on Provision 2 and summer meals with the potential to expand services as resources become available. Persuade San Diego legislators in Sacramento and Washington to enact and defend anti-hunger and poverty program. 151

152 What are their goals? (continued) Expand revenue sources to build reserve funds and accomplish strategic goals. Develop the infrastructure to ensure staff has the tools and resources to effectively implement programs and ensure the organization follows best management practices. What impact have they made? Partnered with the International Rescue Committee, the 1 in 10 Coalition, San Diego County Childhood Obesity Initiative, and HealthyWorks to successfully change the current city of San Diego Community Garden and Urban Agriculture Permitting Code (urban farm stands, retail farms, farmers markets on private property, sale of produce at community gardens and allowance of chickens, miniature goats, and honey bees for individual households). Presented on the necessity for the easement around the urban agriculture changes for increased food security at eight City Land Use and Housing meetings, City Council and Neighborhood Planning meetings. Gleaned and donated over 11,600 pounds of local oranges, grapefruit, tangerines, avocados, grapefruit, lemons, and limes to the Feeding America Food Bank. Developed the CalFresh Task Force (hosted 24 regional and 4 county-wide meetings annually). Provided CalFresh training and support to staff from social services and medical organizations around the county (38 trainings for 483 people from over 40 organizations). Developed in 2010 recommendations for San Diego County s HHSA and the Social Services Advisory Board, 95% of which have been implemented. Improved process for applying for CalFresh. Provided technical assistance for federal food programs which helped more people obtain food. Conducted advocacy work to support policies and programs that effectively end hunger. Create geographic information systems (GIS) map of food insecurity and CalFresh outreach in order to identify areas of need. Who are their key supporters? California Association of Food Banks The California Endowment Charles A. Frueauff Foundation Kaiser Permanente Lynn Family Foundation Leichtag Foundation MAZON: A Jewish Response to Hunger Price Philanthropies USDA SNAP Outreach Program Weingart Foundation Who are their community partners? Refer to website for a complete list: 152

153 San Diego Organization Project Mission: To build powerful volunteer-driven organizations that listen to hundreds of people, develop solutions to community concerns, and implement those solutions. Contact: Kevin Malone Executive Director (619) Who are they? Founded in 1978, San Diego Organization Project (SDOP) is a nonpartisan, interfaith, multicultural organization representing 31 communities and congregations and over 70,000 families throughout San Diego County. The organization seeks to awaken people to their greatest resource each other. SDOP's process is based on a model of community organization developed by PICO, a national network of faith-based community organizations. SDOP works bottom up,' focusing its efforts and resources on addressing the issues that emerge from local communities. What is their affiliation with City Heights? Located in City Heights at 4305 University Avenue, Suite #530, San Diego, CA Two congregational members are located here in City Heights: o Our Lady of the Sacred Heart o Blessed Sacrament What support services do they offer? Train and support community leaders in local congregations and communities. Put values into action. Teach individuals how to conduct research, analyze complex issues, run effective meetings, develop creative solutions, and work with public officials. What is their organizational profile? Staff: 8 Full-time Volunteers: Approx. 500 annually Who do they serve? Poor and moderate-income families. What are their goals? Help local leaders maintain and improve the quality of life for their families and for their communities. Help poor and moderate-income families build the power needed to create the type of change that creates opportunity in their community. Train and develop leaders who can participate actively in the community. What impact have they made? To Increase the number of moderate and low-income people of color who are registered and mobilized to vote, the 2012 Civic Engagement Program did the following: o Approximately 100 volunteers. o Made 20,000 phone calls. o Knocked on 11,722 doors. o Received 8,597 pledges to vote. o Had polling station teams at 20 sites. 153

154 What impact have they made? (continued) A Youth Development Office (YDO) for San Diego opened for business in September 2012 to ensure seamless sequencing and integration of city youth services. The San Diego Youth Opportunity Pathways Initiative (PATHWAYS) is an innovative multi-agency, multi-sector collaboration led by the YDO, the San Diego Unified School District, and the San Diego Workforce Partnership. PATHWAYS leverages resources and brings stakeholders together to work on an ambitious plan that includes outreach and reengagement, creating educational momentum, and connecting youth to opportunities for training and employment. Through SDOP s advocacy, a joint venture with San Ysidro Health Center and the Multicultural Independent Physicians Association has been created to serve up to 250 patients in local hot spot neighborhoods of City Heights, Southeast San Diego, and National City. More than $3 million in U.S. Center for Medicare and Medicaid Innovations Funding is designated for San Diego s pilot project that will serve a mix of uninsured and under-insured low-income and ethnically diverse patients. Creation of the 6-to-6 after school program in the San Diego Unified School District, which became a national model for after school K-8 enrichment programs. Neighborhood Pride and Protection, a $19.5 million program to address the drug and gang epidemic in San Diego in the early 1990s, became a national model for community policing. The Affordable Housing for All campaign resulted in 2002 in the passage by the San Diego City Council of an first-time inclusionary housing ordinance, $55 million in new revenues for affordable housing, and establishment of an Affordable Housing Task Force. Who are their key supporters? Alliance Healthcare Foundation C.J. & Dot Stafford Memorial Trust Catholic Campaign for Human Development Cheyney Family Fund Ford Foundation Kaiser Foundation Hospitals, San Diego PICO California/Evelyn and Walter Haas Jr. Fund PICO California/The California Endowment PICO Network/The Atlantic Philanthropies PICO Network/The California Endowment Price Charities The California Endowment The California Wellness Foundation The Cardijn Fund The James Irvine Foundation The Mulvaney Family Foundation The Needmor Fund The Parker Foundation The Sisters of St. Joseph of Carondelet Weingart Foundation Who are their community partners? 31 Congregational Members Center on Policy Initiatives City Heights Community Development Corporation Community Budget Alliance Community Housing Works Environmental Health Coalition Mid-City CAN 154

155 San Diego Regional Center Mission: To serve and empower persons with developmental disabilities and their families to achieve their goals with community partners. Contact: Sandra Bishop Public Information & Training Coord. (858) Who are they? The San Diego Regional Center (SDRC) is a service of San Diego-Imperial Counties Developmental Services Inc. SDRC is a focal point in the community for information and services for persons with developmental disabilities (with intellectual disabilities, cerebral palsy, epilepsy, autism, down syndrome, and other conditions similar to intellectual disabilities) living in San Diego and Imperial Counties, California. What is their affiliation with City Heights? Large number of clients live in City Heights. What support services do they offer? Assessments: Are provided following the initial application for services, during the intake and assessment period. These are done for the purpose of establishing eligibility for Regional Center services, and also to provide the basis for an initial Individual Program Plan for eligible clients. Individual Program Plan or Individual Family Service Plan: After an individual is found to be eligible for Regional Center services and needs are identified, a written plan is developed. This plan is called the Individual Program Plan (IPP) or Individual Family Service Plan (IFSP) for children 0 to 3 years of age. Both include goals and objectives designed to meet client/family needs. Case Management Services: The primary goal of the San Diego Regional Center is to provide support services that allow the client to live as independently as possible. To achieve this goal, service coordinators assist the client in securing needed services through referral or purchase, by coordinating service programs, and by advocating for provision of services through other community agencies. Purchase of Services: In securing services and supports, the Planning Team considers natural supports and community agencies. The Regional Center may purchase services that are necessary and not available through other organizations, which may include: o Adult Day Programs o Behavioral Training o Independent Living Services o Infant Programs and Services o Licensed Residential Placement (parental reimbursement fees may be required for minors) o Respite Services o Supported Employment o Supported Living Services o Transportation to Work/Day Program Community Services: Public information, community education, and the development of needed resources are provided by the staff in this department. What is their organizational profile? Located at 4335 Ruffin Road, Suite #200, San Diego, CA Staff: 475 Full-time, 7 Part-time Volunteers: Approximately 75 annually Who do they serve? Residents of San Diego or Imperial Counties diagnosed with a developmental disability that originates before age

156 What are their goals? Enhance a network of supports to assure clients have quality services. Help clients live as independently as their highest potential permits. Create more services for persons with autism. Increase the number of clients in competitive and supportive employment. What impact have they made? Have 22,500 clients in Fiscal Year 2013 o Serving 300 new cases a month Who are their key supporters? Fully state funded Who are their community partners? Different Contract Agencies: o Employment agencies o Health agencies o Housing agencies o Medical clinics o Recreation centers o Therapy agencies 156

157 San Diego Workforce Partnership Mission: To foster economic growth and prosperity through education, training, and lifelong learning. Contact: Heather Milne Barger Communications Director (619) Who are they? The San Diego Workforce Partnership (SDWP) funds job training programs that empower job seekers to meet the current and future workforce needs of employers in San Diego County. It is the local Workforce Investment Board, designated by the City and County of San Diego. In addition to supporting a variety of adult and youth employment programs, SDWP s Research Department serves as the go-to expert for labor market information in the region, and its Business Services team works with employers to meet their staffing needs. What is their affiliation with City Heights? Located in City Heights at 3910 University Avenue, Suite #400, San Diego, CA What support services do they offer? Career Centers: Six uniquely designed America s Job Center of California (AJCC) sites and six branches (in public libraries) located throughout San Diego County, which provide job seekers with full access to career assessment, job training, job search assistance, and similar employment-related services. Job Training Programs: Adult and youth programs designed to meet the region's demand for qualified workers. Contracted Training: Specialized job training programs designed to meet a specific need within the community. Customized Training: Specialized training programs designed to meet the special demands of an employer. Individual Training Accounts (ITA): Job training opportunities, selected by the participant, designed to provide education and skills to job seekers who are in need of training. On-The-Job Training (OJT): Subsidized job training programs that allow businesses to hire and train individuals who do not have sufficient experience and knowledge. CONNECT2Careers (C2C): Summer program that creates meaningful paid work experiences for youth beyond the typical summer job. Introductory Life Sciences Experience (ILSE): A two-week summer exploratory program developed to gain more student interest in the life sciences industry. Life Science Summer Institute (LSSI): Summer program that exposes students and teachers to the life sciences industry through student internships and teacher externships. Employee Retention Program: Services to help companies avert layoffs by improving business processes. Layoff Transition: Services to help workers deal with the effects of layoffs and plant closures. Workforce Data and Industry Reports: Reports released by the SDWP research team on San Diego s economy, wages and salaries, occupational projections, and various employment statistics. What is their organizational profile? Staff: 53 Full-time Who do they serve? Adult job seekers looking to identify, or regain, a career. Youth from low-income households or who are at risk of dropping out of school, as well as youth interested in summer employment opportunities. Employers looking for customized recruitment and hiring assistance, subsidized training, candidate referrals, layoff transition, job postings, and more. Local organizations in need of financial support for work-readiness programs. 157

158 What are their goals? To empower job seekers to meet the current and future workforce needs of employers in San Diego County so that every business in our region has access to a skilled workforce and every job seeker has access to meaningful employment. Also, that our community will view SDWP as the leader for innovative workforce solutions. What impact have they made?* Adults served through career center network: 12,000+ Individuals enrolled in training programs: 2,123 Youth served in SDWP funded programs: 2,170 Youth that attained a degree or certificate: 472 Youth placed in employment, education, or job training: 1,150 * All numbers from program year Who are their key supporters? United States Department of Labor through the Workforce Investment Act (WIA) County and City of San Diego Who are their community partners? Able Disabled Advocacy Access, Inc. California Manufacturing Technology Consulting Comprehensive Training Systems Corporation for Supportive Housing CyberUnited Escondido Education COMPACT Grossmont Union High School District Interfaith Community Services International Rescue Committee KRA Corporation MAAC Project New Haven Youth and Family Services North County Lifeline Occupational Training Services ResCare Workforce Services San Diego County Office of Education: Juvenile Court and Community Schools San Diego Futures Foundation San Diego Regional Economic Development Corporation South Bay Community Services The Arc of San Diego Turning the Hearts Center University of California, San Diego YMCA of San Diego County 158

159 San Diego Youth Services Mission: To help at-risk youth and their families become self-sufficient and reach their highest potential. Contact: Steven H. Jella Associate Executive Director (619) Who are they? San Diego Youth Services (SDYS) is a non-profit charitable organization that since founded has stabilized the lives of over 500,000 homeless, runaway, abused, and at-risk youth in the San Diego area. Launched in 1970 when volunteers established one of the first runaway youth shelters in America, SDYS now provides intensive services to more than 12,000 children and their families each year. What is their affiliation with City Heights? Both the Surviving Together, Achieving and Reaching Success (S.T.A.R.S.) and Teen Option Programs are located in City Heights at 3660 Fairmont Avenue, San Diego, CA What support services do they offer? Adoption Services: San Diego Youth Services Adoption Services emphasize attachment the relationship that parents learn to develop and repair with their adopted children from which they can help the child heal and grow. Foster Care: Recruits, certifies, trains, and supports foster parents to provide therapeutic care for traumatized children with the goals of reunification with biological family, adoption by an identified family or preparation for adult living. Expressive Arts: Facilitate art making experiences that also provide a therapeutic container for both the challenges and joys the clients experience. Through interplay of visual art, dance, music, theatre, and writing SDYS strives to expand the youth s imaginations igniting hope, resilience, and the vast source of possibilities for their lives now and in the future. Independent Living Skills: Giving youth the tools and resources they need to transition smoothly into becoming an adult. Participants are former foster youth that want to learn the skills they need to become independent. Participants have access to vocational and job readiness resources as well as resources to further their education. S.T.A.R.S.: A program for teen girls between 12 to 17 years of age involved with commercial sexual exploitation and domestic trafficking. S.T.A.R.S. provides support to empower the youth to escape sexual exploitation by developing their inner strengths, building a sense of community and supporting their reintegration into mainstream society. Teen Options: Provides comprehensive services to pregnant and parenting teens and young adults (12 to 25 years of age) in a safe and supportive environment. Through case management and educational groups, our core services focus on recovery, independent living skills, relationships, child-development and parenting, and health and nutrition. TAY Academy: Offers resources, skill-development workshops, fitness, nutrition, and educational classes; support groups, leadership opportunities, fun activities, and connection coaches on-site to serve the youth. What is their organizational profile? Located at 3255 Wing Street, San Diego, CA Staff: 180 Full-time, 20 Part-time 159

160 Who do they serve? At risk youth and their families throughout the county of San Diego (youth being 0 to 25 years of age) o Male: 50% o Female: 47% o Transgender: 3% o 0-5 years old: 14% o 6-11 years old: 25% o years old: 51% o 18+ years old: 10% What are their goals? Work to end youth homelessness. Break the cycle of child abuse and neglect. Provide the goods needed for long-term self sustainability. Prevent delinquency and school failure. Promote mental health and addiction recovery. What impact have they made? Served 8,379 youth in Served about 3,000 youth in the City Heights area. Who are their key supporters? Alliance Healthcare Foundation Cymer First 5 San Diego Jones Land LaSalle Nico Insurance Qualcomm, Inc. The California Endowment The California Wellness Foundation Web MD Weingart Foundation Wells Fargo Who are their community partners? Commercial Real Estate Development Association International Facility Management Association Kaiser Permanente Mid-City CAN Photocharity San Diego Futures Foundation Soroptimist International of San Diego o Hispanic: 49% o Caucasian: 27% o African American: 19% o Bi-Racial/Other: 2.47% o Asian/Pacific Islander: 1.6% o Middle Eastern: 0.61% o Native American: 0.32% 160

161 SAY San Diego, Social Advocates for Youth Mission: To be a consistent leader in creating and providing quality services and support that assist children, families, and communities to overcome barriers while developing skills to realize and sustain their full potential. Contact: Kevin O Neil Director, Integrated Neighborhood Services koneill@saysandiego.org (619) Who are they? SAY San Diego has been serving local youth and their families for over 37 years. Their goal is to help children succeed through working not only with the child individually but also with their families and system that impact them, i.e. schools, social services, and the larger community. What is their affiliation with City Heights? Mid-City Family Resource Center (MCFRC) is located at 4275 El Cajon Boulevard, Suite 101, San Diego, CA Numerous programs serve families and youth in City Heights. What support services do they offer? Delinquency Prevention & Juvenile Diversion Dad s Corps (Healthy Relationship Program and Employment Services for Dads) Prime Time: Extended Day Before & After School Programs Crawford Community Connections: Healthy Start Collaborative Community Assessment Teams CAT: Wrap-around services for whole family Camps Vacation Programs for Youth Family Support and Development Health Promotion Community Development & Collaboration School Readiness & Support Child Abuse Prevention Alcohol, Tobacco, and Drug Abuse Prevention Mental Health Services What is their organizational profile? Staff: Around 500 (200+ Full-time long term, 300 Part-time short term) Volunteers: 469 in 2011 (around 100 of these worked with MCFRC) Who do they serve? Clients a year: 40,000. About Latino (66%), African (33%), Caucasian, and Asia. Clients that live in City Heights: 80%. What are their goals? Currently in the midst of a mini Strategic Planning Process. Address domestic violence issue: Need a culturally competent shelter for women. Increase employment services: Work with Crawford on employment for refugee youth. Trauma Informed Care: Work with youth and families who have had exposure to violence. 161

162 What impact have they made? Follow-up studies have shown that 93% of young people participating in SAY s Delinquency Prevention Programs do not have further contact with the juvenile justice system. SAY s Extended Day Child Care program has over 4,000 children participating throughout San Diego. Who are their key supporters? Funders o County of San Diego o Federal funds o First Five o Price Charities o Probation o San Diego Unified School District o The California Endowment Sub-contractors o Family Health Centers o Horn of Africa o International Rescue Committee o San Diego Youth Services Who are their community partners? SAY San Diego partners with most of the non-profits and agencies in City Heights primarily through Mid- City CAN (SAY is the fiscal agent), a community collaborative of schools, businesses, religious and civic organizations, youth, parents and community residents working together to strengthen the Mid-City community. 162

163 SAY San Diego Teen Court Mission: To be a leader and a partner in providing accessible, quality services that are effectively planned and implemented to strengthen the social and emotional well-being of San Diego s children, families, and communities. Contact: Brandon Johnson Program Supervisor bjohnson@saysandiego.org (858) Who are they? SAY San Diego Teen Court trains high school students to be jurors, prosecuting attorneys, defense attorneys, court clerks, and bailiffs. This method offers offenders the chance to understand the error of their actions through their peer s perspective rather than from adults, who they may not listen to. What is their affiliation with City Heights? Work with students in the City Heights area at Hoover and Crawford High Schools. What support services do they offer? Evening Sessions: Students can participate in Teen Court multiple times as jurors, attorneys, bailiffs, and court clerks in evening sessions that are offered twice each month. Both Student Attorney Sessions and Peer Jury Panels are conducted in evening sessions. Student Attorney Sessions: High school students serve as prosecuting attorneys and defense attorneys in these sessions. The roles of court clerk and bailiff are also filled by students. Real cases of actual juvenile offenders are heard in the Student Attorney Sessions, and student jurors impose binding sentences that are recognized by Juvenile Court. Adult volunteer attorneys work directly with student attorneys to develop an opening statement, questions for witnesses that testify, and closing statements. Peer Jury Panels: This session does not include student attorneys, and is less formal than a courtroom hearing. A Peer Jury Panel is a jury of students that have a direct conversation with the offender and a parent about the offense and circumstances involved. After the jury questions witnesses, deliberations take place, and a verdict is rendered. Sanction Review Panels: This panel allows the defendant to come before 3 to 5 of their peers and submit proof of sentence completion. This panel reviews the evidence and asks the defendant questions about their Teen Court experience. When defendants successfully complete their sentence within 90 days, they are considered compliant and their case is closed. What is their organizational profile? Located at 8755 Aero Drive, Suite #100, San Diego, CA Staff: 4 Full-time Volunteers: Approximately 30 monthly Who do they serve? Youth from all over San Diego County: o Caucasian 28% o African American 12% o Hispanic 37% o Asian 14% o Pacific Islander 0.8% o American Indian/Alaskan Native 0.5% o Asian & Caucasian 1% o African American & Caucasian 0.2% o Other 4% 163

164 What are their goals? Repair harm to victims, communities, and relationships. Enhance offender accountability and competency development. Develop community safety. What impact have they made? In the Fiscal Year 2012, 283 high school peer jury members were trained. Facilitated 101 cases of offenders through Teen Court. Less than 8% of teen court offenders have committed second crimes. Who are their key supporters? SAY San Diego Who are their community partners? Alliant International University Alternate Public Defender s Office for the County of San Diego Cal Western School of Law California Association of Black Lawyers City of San Diego Department of City Planning and Community Investment Cush Family Foundation Massey Charitable Trust Office of the Public Defender Probation Department of San Diego County Qualcomm, Inc. San Diego City Schools San Diego County Bar Foundation San Diego County District Attorney s Office San Diego Police Departments San Diego Unified School Police Southwest Strategies LLC Superior Court of San Diego The San Diego Family Justice Center Thomas Jefferson School of Law University of San Diego School of Law Wingert Grebing Brubaker & Goodwin LLP 164

165 School In The Park Mission: To educate San Diego City Heights students through authentic experiential learning by providing a standards-based program utilizing the educational resources of Balboa Park s cultural institutions. Contact: Debbie Higdon Director dhigdon@sandi.net (619) Office Who are they? School in the Park (SITP) is a multi-visit educational program that utilizes the rich resources of museums and cultural institutions in Balboa Park, San Diego, California. The SITP experience, a blend of formal and informal learning, is designed to give children a love of learning and to increase creative thinking, curiosity, self-confidence, and academic success. What is their affiliation with City Heights? Began in 1999 with Rosa Parks Elementary, SITP currently works with several City Heights elementary and middle schools. Participating schools include: Rosa Parks Elementary and Wilson Middle School. What support services do they offer? SITP students become knowledgeable about a wide range of topics related to the California Content Standards for visual and performing arts, physical science, earth science, life science, and history and social science. Third grade program includes week-long visits to: San Diego Museum of Art, Reuben H. Fleet Science Center, San Diego History Center, San Diego Natural History Museum, and San Diego Zoo. Fourth grade program includes week-long visits to: San Diego History Center, San Diego Junior Theatre, Reuben H. Fleet Science Center, San Diego Air and Space Museum, and San Diego Museum of Art. Fifth grade program includes week-long visits to: San Diego Air and Space Museum, Reuben H. Fleet Science Center, San Diego Zoo, San Diego Museum of Art, and The Old Globe Theatre. Sixth and Seventh grade program includes visits to: Museum of Man, San Diego Natural History Museum, San Diego Museum of Art, Reuben H. Fleet Science Center, San Diego Air and Space Museum, The Old Globe Theatre, and the San Diego Zoo. What is their organizational profile? Located in Balboa Park at 1549 Prado 13, San Diego, CA Staff: 3 Full-time, 11 Part-time Who do they serve? All third through sixth graders including those with special needs from the participating schools. What are their goals? Provide education beyond the classroom walls in order to expand the intellectual and socio-cultural opportunities for City Heights students. Provide challenging learning activities that reflect how knowledge is used beyond the immediate learning environment. Provide learning which is active, collaborative, and significantly project-based, to give students opportunities to apply what they are leaning in meaningful ways that take full advantage of the resources available in Balboa Park. Scaffold classroom instruction in a manner that is sensitive to the learning needs of our students. Provide clear expectations and communication. Build on the prior knowledge of students to help them understand new information/concepts. Teach by example and continually model behaviors desired for our students life-long learning. 165

166 What impact have they made? Participating schools were highly satisfied. Students experience substantial growth in subject matter knowledge, application of basic skills within authentic learning environments, and heightened curiosity about and engagement in the world beyond school walls. English Language Learners report an increase in their willingness to verbally interact as well as a heightened level of motivation. Participating teachers express that the program participants are better informed, more engaged, and generally more motivated than those who have not participated. Parents of participating students are highly satisfied with the program and express a greater likelihood of visiting Balboa Park. Former students describe SITP as having a strong and positive influence on their continuing education and career choices. Who are their key supporters? Price Philanthropies Who are their community partners? Junior Theater Museum of Art Museum of Man Museum of Photographic Arts Natural History Museum Old Globe Theater Reuben H. Fleet Science Center San Diego Air and Space Museum San Diego History Center San Diego Zoo 166

167 Second Chance Mission: To empower people to change their lives by providing job readiness and life skills training, job placement services, and affordable housing for adults and youth. Contact: Trisha Gooch Director of Development & Community Relations (619) Who are they? Second Chance provides job readiness training, job placement services, supportive housing (eight alcohol and drug free houses and one apartment complex), literacy and numeracy training and financial literacy services to those confronting severe barriers to employment. Although classes are open to all, Second Chance has a history of success with those hardest to employ, i.e. former substance abusers, ex-offenders, homeless veterans, and at-risk youth. What is their affiliation with City Heights? Second Chance serves youth and adults from City Heights as one of its specifically targeted neighborhoods. Although the organization s programs and services are available to all persons in need, by far, the majority of Second Chance clients come from City Heights and the combined neighborhoods of Southeast San Diego. What support services do they offer? Second Chance operates six programs to serve unemployed adults and youth with multiple barriers to employment. Current programs include the following: Job Readiness Training is our core adult program, offering nine intensive four-week, 160-hour courses yearly to assist unemployed San Diegans build their way toward self-sufficiency and financial independence. Literacy & Numeracy Training, which provides math and reading education taught by instructors from nearby Southwestern College for any of our clients or other community members who have literacy/numeracy levels at or below an 8th grade level. Those exceeding 8th grade levels are then eligible to pursue Microsoft Office and other occupational (ServSafe, OSHA, etc.) certifications. We operate eight Sober-Living Housing facilities throughout the city, enabling us to house a total of 147 adult residents in a clean, safe and supportive environment with all the comforts of home. Each complex employs a live-in supervisor who has earned the trust of our Housing Manager and maintains a watchful, empathetic eye over its residents. STRIVE for the Future offers one week of job readiness training and six weeks of subsidized work in our onsite Youth Garden for youth ex-offenders. This program aims to reduce recidivism among previously incarcerated youth as they exit detention and assimilate back into their communities by reengaging them in education and teaching them work ethic and the benefits of healthy, sustainable living. The YOU Rehabilitation program takes place within custody at the County-operated East Mesa and Kearny Mesa Youthful Offender Units. A team of ten Second Chance Case Managers conducts cognitive behavioral therapy with youth offenders in both individual and group settings intended to properly equip teenagers with the emotional tools they need for a successful life on the outside. Our Transitional Youth Housing facility provides safe residency free of cost for ten youth who have aged out of the foster care system. Provided through a contract with the County of San Diego Dept. of Health & Human Services, this program offers case management to guide youth toward financial responsibility and positive life choices as they grow into adulthood. What is their organizational profile? Located at 6145 Imperial Avenue, San Diego, CA Staff: 32 Full-time, 1 Part-time 167

168 Who do they serve? Youth (14 to 24 years of age) Adults Veterans Former substance abusers Formerly incarcerated persons What are their goals? Provide opportunities for independence through employment for men, women, and youth with barriers to the workforce. Offer quality housing and comprehensive support services for men, women, and youth with special needs including those battling addiction and transitioning from homelessness and/or incarceration. Contribute to the transformation of underserved neighborhoods, individuals, and groups. What impact have they made? Second Chance serves 1,500 different men, women and youth each year. Affect approximately 200 homes in City Heights each year (only zip code). Second Chance has placed thousands of JRT graduates in jobs over the past two decades and includes two years of follow-up case management services for all graduates. During follow-up, participants are supported in their transition to the demands of the workplace and assisted in retaining employment and progressing through the stages of building a career with higher wages, better benefits, and career advancement. Second Chance helps to reduce recidivism by providing pre-release recruitment, subsidized transitional housing, full inclusion in the JRT program with employment placement, permanent housing referral and placement, mental health counseling, and two years of follow-up services. The Sober Living Facilities provide safe and affordable housing for more than 500 individuals in recovery from substance addictions each year. Who are their key supporters? City of San Diego Corporations Individual donors Private foundations San Diego County Probation Department United States Department of Labor Who are their community partners? Family Health Centers of San Diego Law enforcement and corrections agencies Southwestern College San Diego County Office of Education: Juvenile Court & Community Achools UrbanLife Project A.W.A.R.E. Member organizations of: o Emergency Resources Group o Regional Continuum of Care Council o San Diego Reentry Roundtable o San Diego Workforce Partnership 168

169 Serving Seniors Mission: To end senior poverty & hunger through innovative solutions. Contact: Maureen Piwowarski, LCSW Chief Operating Officer (619) Who are they? For 40 years, Serving Seniors has provided innovative services that meet the basic needs food, healthcare and housing of low-income seniors in San Diego. Through our continuum of care model we offer meals, health and wellness services, affordable housing options and lifelong learning opportunities. What is their affiliation with City Heights? Affordable Housing, City Heights Square, located at rd Street, San Diego, CA o Includes a Congregate Dining Site What support services do they offer? Meals/Nutrition Program: Provides a third of the daily requirements needed for older adults. The food service staff develops nutritious and satisfying meals that accommodate various dietary restrictions including low sodium and low fat. Supportive Services: A dedicated team of case managers and interns addresses a wide array of issues that seniors living in poverty may face. Health Services: Promote healthy aging and advocate for our clients healthcare needs through empowerment and education in the following ways. Affordable Housing: Senior Community Centers opened its first affordable housing complex, Potiker Family Senior Residence, in 2003 in San Diego s East Village and added a second complex, City Heights Square, in 2007 in City Heights. Life Long Learning: Lifelong learning opportunities keep your mind sharp, improve your memory, and increase your self-confidence, help you meet people who share your interests, and build on skills you already have. What is their organizational profile? Staff: 63 Full-time, 4 Part-time Volunteers: 500+ annually Who do they serve? Low Income Seniors in San Diego County. What are their goals? To continue to develop a world-class, nationally recognized senior wellness center model that is visually appealing, utilizes resources efficiently, provides effective service delivery, makes continuous improvement a priority is financially sustainable and can demonstrate its impact on a growing senior population. To ensure the services seniors need and want are available and affordable, ultimately having a positive impact on their quality of life and leading to enhanced independence and wellbeing. Increase the number of meals served: The nutrition team will develop and implement an outreach plan to increase the number of seniors we serve. We expect to serve over 490,000 meals in fiscal year Ensure access to social services: Case Managers will assess the needs of each client by conducting 12,000 visits and refer and assist them in accessing government and community services for which they may be eligible including social security benefits, entitlement services and health benefits. 169

170 What are their goals? (continued) Improve physical health: The nurse will assess and identify health problems for 425 unduplicated clients; increase knowledge of disease process and treatment options and provide 1,750 visits. What impact have they made? Served 467,962 meals throughout San Diego County in 2014 In 2014, a total of 1,347 seniors received supportive services. SCC staff performed 8,287 consultations. 1,130 health and wellness consultations. 206 Psychiatric Nurse visits. 93.2% of surveyed seniors reported a resolution of their medical issues. 90% of seniors reported being satisfied or very satisfied with our services. Who are their key supporters? For a full list of supporters visit: Website.pdf Who are their community partners? For a full list of supporters visit: Website.pdf 170

171 Somali Bantu Association of America Mission: To provide the guidance and services needed to empower and aid Somali Bantu and other refugees as they integrate into American society. Contact: Klara T. Arter Communication & Development Manager (619) , ext Who are they? Somali Bantu Association of America s (SBAOA) vision is to facilitate the resettlement of the Somali Bantu and to integrate cultural and life skill training programs with the community. They promote English literacy, awareness of American culture, and encourage self-sufficiency among the Somali Bantu community in the United States. What is their affiliation with City Heights? Located at 4979 University Avenue, Suite A, San Diego, CA What support services do they offer? Health Care: Provide culturally and linguistically appropriate comprehensive health assessments and other health services to newly arrived refugees, asylums, victims of severe forms of human trafficking (federally certified), and other eligible entrants to assist them in becoming self-sufficient. Translation: Offer 24/7 translation and interpretation services in person or by telephone. The staff has been certified for social and medical translation through Bridging the Gap training courses offered by Alliance for African Assistance (AAA). Transportation: Services include medical and dental visits, grocery shopping, job related travel, youth recreation, and transporting students back and forth from their homes and the learning center. Youth: Fulfill a community need by promoting a sense of relationship among youths and young adults of both Somali Bantu and non-somali Bantu backgrounds in the context of multicultural athletic events. Employment: Provides internet access, assistance with job location and other job related services. Family Guidance: Provide one-on-one and family counseling, as need, to address transition problems. Awareness Event: Conduct four education/informational sessions for the community youth and elders related to; staying in their culture, crime prevention, health and nutrition, conflict resolution, and many more. What is their organizational profile? Volunteers: 12 regular volunteers, 25 casual volunteers. Who do they serve? Newly resettled Somali Bantu Community in San Diego. Ages: o Children (ages up to 21): 27% o Adults (Ages 22-49): 57% o 50 plus: 16% What are their goals? Building Board of Directors Increase fundraising efforts Build partnerships Create more community awareness Provide ESL tutoring program 171

172 What impact have they made? In 2014 SBAOA: o Enrolled participants into local jobs: 572 o Job readiness class: 40 o Job assessment class: 64 o Low-income housing and assistance: 232 people Provided interpretation services for 310 legal cases and 2,000 medical appointments. Provided tutoring, mentoring, and special events to over 100 students. Low-income cell phone program: 186 participants. Job fair program: 120 participants. Who are their key supporters? Alliance Healthcare Foundation American Federation of State, County and Municipal Employees Arthur P. & Jeanette G. Pratt Memorial Fund Community Service Association Fox Foundation Heart to Heart Project Humanitarian Relief in Somalia Jamie s Joy Price Philanthropies Sam s Club Giving Program San Diego County Employees Charitable Organization SECO Thomas Ackerman C. Foundation Workforce Resources, LLC Who are their community partners? Administration for Children and Families Alliance for African Assistance Alliance Health Clinic Campesinos Unidos Inc. Catholic Charities Diocese of San Diego City Heights Town Council Community Health Group Coronado Rotary International County of San Diego District Attorney Ethnic Communities Fay Elementary GTS Horn of Africa International Rescue Committee La Maestra Mary Emerald s Office District 9 Nile Sisters Risk Care Urban Education and Training San Diego Fire Department San Diego Futures Foundation San Diego Police Department SAY San Diego SpecPro Technical Services Todd Gloria Counsel District 3 U.S. Citizenship and Immigration Services UCSD Dance/Fitness Project Workforce Resources Oceanside 172

173 Somali Family Services Mission: To help Somali and other African families in becoming responsible, independent, and contributing members of San Diego through its programs that promote health, educational and economic success, and leadership efforts. Contact: Jamie Shafir Development Coordinator (619) Who are they? Somali Family Services (SFS) of San Diego was established in 2000 as a non-profit, community-based social service organization. Since its inception, the organization has provided culturally and linguistically appropriate programs and services to members of the San Diego Somali and other East African communities, easing their transition and ensuring successful functioning in their new home. In San Diego, there is a lack of support services for Somali and other East African immigrants and refugees. SFS strives to fill this gap in the community. What is their affiliation with City Heights? Located in City Heights at 6305 University Avenue, Suite #6, San Diego, CA Majority of participants reside in the City Heights area. What support services do they offer? Economic Development Program: Comprehensive program based on educational workshops and individual sessions to introduce East Africans to many aspects of the U.S. economic system and provide them with knowledge on how to become economically self-sufficient, as well as provide acculturation workshops. Health Services Program: Based on a comprehensive health needs assessment of 150 Somali individuals, conducted in collaboration with the Institute for Public Health (IPH) at San Diego State University, funded by The California Endowment. Conducted by other Somali refugees who found that the key health issues facing the community are hypertension, diabetes, mental health/trauma, heart disease/stroke, and access to health care. Leaders in Our Neighbourhood (LION): A youth leadership development program. Many different trainings and workshops are offered to the youth: SAT and ACT preparation workshops, student support service presentations from local universities to increase the access of higher education for first-generation and/or low-income students, and conflict resolution trainings. Partners with the San Diego Unified School District Parent Outreach and Engagement Department to provide Back to School Nights, and parent engagement trainings to familiarize parents on the culture of the American school system. In 2013, 100% of LION students graduated from high school, and 100% continued on to college. Somali Community Health: Working with local healthcare providers, SFS plans Somali Community Health and Education Forums in which East African refugee parents learn how to communicate better with healthcare professionals given the language and cultural barriers. Clients also learn their rights in regards to access to quality healthcare, and receive information on proper nutrition and exercise, among other topics. Momentum Teams: The Building Healthy Communities Initiative is a Mid-City CAN project through The California Endowment, in which SFS participates in the Access to Healthcare and Community Peace Promotion Momentum Teams. San Diego Refugee Forum: Health Programs Coordinator, Najla Ibrahim currently chairs the San Diego Refugee Forum. What is their organizational profile? Staff: 6 Full-time, 5 Part-time Volunteers: 8 annually Who do they serve? East African refugees and immigrants, primarily Somali. 173

174 What are their goals? Build strong individuals. Invest in children to help them believe they can be the best they can be. Create a strong family connection. Provide social services which promote self-sufficiency among East African community members. What impact have they made? Served approximately 500 youth each year. Conducted efficacy-based leadership development trainings for youth (study conducted by Alliant International University). Educated parents on the differences between school systems back home and local school systems, in particular, how to be advocates for their children. Addressed disparities in culturally and linguistically appropriate healthcare access to East Africans through advocacy and assistance. Who are their key supporters? Alliant Healthcare Foundation Komen Foundation Office of Refugee Resettlement Price Charities The Parker Foundation Who are their community partners? American Civil Liberties Union Catholic Charities Center for Community Solutions Central Region PHC Community Housing Works County of San Diego Health and Human Services Horn of Africa International Rescue Committee Jewish Family Services Mid-City CAN Mind Treasures Neighborhood House Association Nonprofit Management Solutions Office of Refugee Resettlement San Diego City Schools San Diego Police Department San Diego Refugee Forum San Diego State Somali Family Care Network Somali Student Union at SDSU Survivors of Torture Union of Pan Asian Communities 174

175 Southern Sudanese Community Center Mission: To assist all Sudanese refugees in their resettlement, through education, social, economic, and cultural support. Contact: Chuol Tut Executive Director (619) Who are they? The Southern Sudanese Community Center assists all Sudanese refugees in their resettlement through education, social, economic, and cultural support. They guide them towards self-sufficiency and full integration into American society while respecting their dignity as new Americans. What is their affiliation with City Heights? Located in City Heights at 4077 Fairmount Avenue, San Diego, CA Large majority of participants reside in City Heights. What support services do they offer? Provide mentorship and afterschool programs for at-risk youth. Assist in rebuilding Sudan by providing building projects in Southern Sudan including clean drinking water, electricity, education, hospitals, and agriculture. Empower youth through a cutting edge technology program in which they learn TV broadcasting and production, social networking, and advanced media applications ages 9 and up. Provide free computer labs with internet access, open to the public. Assist women through programs such as micro credit and sewing. Provide employment resources. Teach free Arabic classes, offered to everybody. Provide interpreter/translator services. Facilitate drug and gang prevention programs. Provide nutrition information. Conduct sports opportunities for youth. Provide transportation for patients, elders, families, and youth. Teach micro-credit lessons. Provide adult assistance through ESL, math, sewing, jewelry, and computers classes. What is their organizational profile? Staff: 2 Full-time, 5 Part-time Volunteers: 30+ annually Who do they serve? Anyone in need of their services. Families and individuals from a variety of cultures: Ethiopian, Somali, Congo, Rwandese, Ugandan, Asian, Vietnamese, and African American. Seniors. Over 50 unduplicated youth a year. Any at-risk youth. Adults looking for educational and employment help. 175

176 What are their goals? Help/assist refugees in any way. Give support to refugees in settling into their new American life. Assist with the transition in culture and law. What impact have they made? Has become an invaluable resource for newly arrived immigrants, through transportation, employment assistance, housing assistance, language translation, resume building, and much more. Who are their key supporters? Amateur Athletic Foundation of Los Angeles California Black Health Network Jacobs Family Foundation Oracle Help Us Help Foundation Price Charities San Diego Foundation The California Endowment The San Diego Foundation for Change The Wells Fargo Bank United States Department of Justice Who are their community partners? East African Collaborative Mid-City CAN San Diego State University University of California, San Diego University of San Diego 176

177 STAR/PAL Mission: To empower underserved youth to build a safer and more prosperous community by engaging with law enforcement and collaborative partners. Contact: Claire O Leary Program Partnership & Resource Coordinator coleary@starpal.org (619) Who are they? Sports Training, Academics, Recreation/Police Athletic League (STAR/PAL) is a non-profit organization that provides free educational, athletic, and recreational programs which focus on promoting youth safety, positive life choices, and academic success. STAR/PAL officers from the San Diego Police & County Probation Departments coordinate unique programs for underserved youth, with the assistance of additional law enforcement and community volunteers. By bringing youth and law enforcement officers together in this manner, STAR/PAL helps build safer communities for the future. What is their affiliation with City Heights? Located at the Colina Del Sol Park in City Heights at th Street, San Diego, CA Large percent of participants from the Mid-City division. What support services do they offer? Offers a variety of on-site programs at the STAR/PAL facility as well as off site programming at inner-city schools and recreational centers. STAR/PAL youth programs focus on the following: o Mentoring. o Leadership development. o Civic service opportunities. o Juvenile justice system diversion. o Violence prevention education & presentations. o Outdoor enrichment. o Tutoring. o Sports camps with the San Diego Chargers and Padres. o Fitness activities. o Educational field trips. o Holiday giving. All programs are free to youth. What is their organizational profile? Staff: 11 Full-time Volunteers: 300 annually Who do they serve? At-risk or underserved youth in the inner-city neighborhoods of San Diego County. What are their goals? Promote youth safety through crime and violence prevention education. Cultivate youth empowerment through civic engagement and enrichment activities. Offer youth programming in underserved communities. 177

178 What impact have they made? Served a total of 4,495 unduplicated youth this past year. Provides over 10,000 youth services annually. Fosters informal positive engagement between children and police officers. Promotes public safety. Decreases crime with positive community and police engagement. Who are their key supporters? Association of Legal Administrators Bank of America Foundation Bravo Foundation Community Projects & Program Services Grant (CPPS), City of San Diego Corrections Corporation of America Downtown Kiwanis Cox Cares Foundation HD Supply Facilities Maintenance Jack in the Box Jacobs Family Foundation Kaiser Foundation Hospitals Kearny Pearson Ford Legler Benbough Foundation Municipal Employees Foundation National PAL Neighborhood Reinvestment Program, County of San Diego San Diego Army Advisory Counsel San Diego County Probation Department San Diego Police Department San Diego Chargers Foundation San Diego Metropolitan Credit Union San Diego Padres Foundation Smiles for Life Foundation St. Germaine Children's Charity Sycuan Band of the Kumeyaay Nation The Patterson Law Group The Turk Family Foundation Union Bank U.S. Bank Foundation Walter J. & Betty C. Zable Foundation Who are their community partners? City of San Diego o Fire Department o Libraries o Park & Recreation o Police Department County of San Diego o Parks & Recreation o Probation Department o Sheriff s Department San Diego Unified School District o Area Schools o Police Department United States Marshals Service 178

179 Survivors of Torture, International (SURVIVORS) Mission: To facilitate the healing of torture survivors and their families, to educate professionals and the public about torture and its consequences, and to advocate for the abolition of torture. Contact: Kathi Anderson Executive Director (619) Who are they? An independent non-profit organization dedicated to caring for survivors of politically motivated torture and their families who live in San Diego County. SURVIVORS help survivors to recover from their traumas through a holistic program including medical, dental, psychiatric, psychological, and social services. What is their affiliation with City Heights? On average, ¼ to ⅓ of all SURVIVORS clients reside in City Heights. What support services do they offer? Client Services: o Psychotherapy: Includes crisis intervention, individual and family therapy, home visits, and coordination with other providers. o Psychiatry: Includes thorough evaluation, of clients, medication management, and regular follow-up by a psychiatrist. o Psychological affidavits: Are conducted by licensed mental health providers for submission as evidence in immigration proceedings. o Medical affidavits: Are conducted by volunteer physicians in support of clients. o Dental Care: Is provided by volunteer dentists when related to the torture. o Medical Care: Offered through community clinics, to which SURVIVORS refers to and accompanies clients for specialized examinations and treatments. o Healing Groups: Help counter clients feelings of shame, humiliation, and isolation. Activities have included art projects, nature walks, and cooking class. o Interpreters: Facilitate conversations among clients, SURVIVORS staff, and health care providers. Survivors maintain a network of interpreters in more than 30 languages. Education: By educating professional groups and the general public about the effects of torture, SURVIVORS hopes to eliminate the obstacles that prevent torture survivors from receiving the services they need. What is their organizational profile? Staff: 8 Full-time Independent Contractors: 30 annually Volunteers: 197 annually Who do they serve? Individuals who are tortured because of their identity (ethnicity, gender, sexual identity, etc.) or because they are activists for human rights, women s rights, and other causes. To date, SURVIVORS has provided services for more than 1,500 clients from 80 countries. SURVIVORS clients have included health care professionals, journalists, teachers, small business owners, government employees, and community leaders. 179

180 What are their goals? To provide health, mental health, and social services for all of the torture survivors in San Diego who need assistance. The professional, culturally-competent support that the organization provides enables torture survivors to heal from their trauma, rebuild trust in others, and become healthy and productive members of the community. To raise awareness among policymakers and the public about asylum-seeking torture survivors who are held in detention. Some of the asylum-seeking clients are not criminals but are kept in prison-like facilities until they are granted asylum. Torture survivors who have come to the United States in pursuit of safety can be detained for months or even years, further aggravating their sense of fear, isolation and hopelessness, which can exacerbate the severe psychological distress and trauma that are common effects of torture. Focus on the sustainability of SURVIVORS' programs and resources by strengthening its infrastructure, diversifying its income sources, and enhancing its board development strategy. What impact have they made? More than 89% of clients who applied for political asylum were granted asylum, compared with a national average rate of less than 3% for asylum seekers who do not have legal representation nor treatment services. Served 236 clients (including 130 new clients) with mental health, medical, and case management services. Provided 1,175 social services, including assistance finding housing, food, educational opportunities, and employment resources for clients and their families. Educated 3,725 professionals, students, and faith and community group members about torture and its consequences. Who are their key supporters? Refer to website for a complete list: Who are their community partners? The AjA Project American Bar Association Immigration Justice Project California Department of Rehabilitation California Consortium of Torture Treatment Centers Catholic Charities Casa Cornelia Law Center Center for Disease Control City Heights Wellness Center Employment Solutions Grossmont Community College ESL Program Home Start Horn of Africa International Rehabilitation Council for Torture Victims International Rescue Committee Jewish Family Services Karen Organization of San Diego KPBS Laubach Literacy Centers of San Diego County 180 License to Freedom Museum of Man National Consortium of Torture Treatment Programs Nonprofit Management Solutions Partnerships with Industry Point Loma Nazarene School of Nursing Salvation Army Somali Family Services San Diego Rescue Committee Men s Shelters and Women s Shelters San Diego State University School of Social Work & School of Public Health University of California Sand Diego School of Medicine

181 Tariq Khamisa Foundation Mission: To transform violence prone, atrisk youth into nonviolent achieving individuals, and create safe and productive schools. Contact: Jeanne Rawdin Executive Director (619) x106 Who are they? The Tariq Khamisa Foundation (TKF) is a San Diego non-profit organization dedicated to stopping youth violence through education, mentorship, and community service programs. TKF partners with schools to conduct its Safe School Model that provides a continuum of services aimed at preventing and reducing violence. TKF was founded by Azim Khamisa in 1995 to honor his son, Tariq, a 20 year old San Diego State University student who was killed on January 21, 1995 by a 14 year old gang member. His assailant, Tony Hicks, became the first child in California under the age of 16 to be convicted as an adult. Mr. Khamisa did not demand revenge, but saw two children lost, one forever and one to the state prison system. He reached out to Ples Felix, Tony s grandfather. Together, they established TKF. Today TKF assists hundreds of children, teaching them about accountability, consequences, choices, and forgiveness in order to break the cycle of violence impacting so many young lives. What is their affiliation with City Heights? City Heights has become a primary focus area for TKF, particularly Monroe Clark Middle School. TKF facilitates several youth community service activities around City Heights. What support services do they offer? Assemblies: The Violence Impact Assembly uses presenters, video, open discussion, and classroom debriefings to educate students about the impact of violence. Mentor Program: Teams of mentors at schools to address student misbehaviors. Mentoring is a documented protective factor that can contribute to a youth s resiliency. TKF mentors establish weekly contact with youth in their homes, schools, and community. Community Service Events: Annually organizes or supports various youth community service activities, including park clean-ups, graffiti removal, walkathons, cards for the military, clothing drives, visits to senior centers, food bank assistance, and planting community gardens. What is their organizational profile? Located at 4025 Camino Del Rio South, Suite #100, San Diego, CA Staff: 1 Full-time, 3 Part-time Who do they serve? TKF primarily services youth 10 to 15 years of age enrolled in partnering schools: o Hispanic: 72% o African American: 24% o Asian: 2% o Other: 2% 181

182 What are their goals? To stop youth violence. Expand services to more schools across San Diego County. To expand the collective impact in City Heights. What impact have they made? TKF mentored students have reduced their rates for school disciplinary problems by 76% and truancy problems by 88%. Who are their key supporters? AmeriCorps The California Endowment Who are their community partners? Monroe Clark Middle School San Diego Unified School District 182

183 TranscenDANCE Mission: To empower culturally diverse, City Heights neighborhood youth to mobilize social change through performance arts based communitybuilding, leadership, and service. Contact: Teresa Trout Program Director (619) Who are they? TranscenDANCE Youth Arts Project endeavors to empower this generation of youth to have a voice and give them a chance to positively impact the world around them. TranscenDANCE Youth Arts Project believes that art is not only a privilege, but a necessity of life. TranscenDANCE youth go through intensive technical dance theatre training and personal exploration by way of leadership development, community-building activities, and service projects with the ultimate goal of creating dynamic performances that synthesize their artistic strengths while addressing complex social issues that impact their community. TranscenDANCE youth performers share these inspiring performances with a greater audience to provoke community engagement with performance and social issues facing youth. What is their affiliation with City Heights? TranscenDANCE offers free dance classes and programming to City Heights youth. As of September 2012, TranscenDANCE is located in National City at 200 East 12th Street, National City, CA in affiliation with ARTS (A Reason to Survive). Despite the location, TranscenDANCE continues to serve City Heights youth. TranscenDANCE offers free classes and services at Hoover High School in City Heights plus free transportation to the National City studio for all City Heights youth. The majority of youth participating in TranscenDANCE programming live in the City Heights area. TranscenDANCE is focused on serving the community of City Heights and is an active community advocate alongside many City Heights organizations. What support services do they offer? EXPLORE: The Explore program introduces youth to technical dance training and choreography through free classes at the dance studio in National City and in outreach residencies with local middle and high schools. Explore also includes winter and spring break camps at the National City studio for high school. These camps provide robust programming that includes technical dance training, workshops led by professional dancers/ choreographers, leadership training, and other fun offerings such as yoga, theatre, and creative movement. CREATE: The Create Program, youth are selected through auditions to become a part of the TranscenDANCE Performance Group. The Performance Group works daily in the National City studio throughout the summer months in collaboration with professional dance instructors, choreographers, teaching artists, TranscenDANCE graduates, and staff to create a fully staged dance theatre show that is produced and presented at the end of the summer in a professional theatre in San Diego. ACTIVATE: The Activate program embraces the students that have participated in the CREATE Program by solidifying them as the core Performance Group and face of TranscenDANCE. After the summer performance, this group meets weekly to continue dance training at a higher level. In addition, activate dancers serve as ambassadors for TranscenDANCE by performing at community events and promoting TranscenDANCE to their peers. TranscenDANCE also activates students that have graduated from high school by offering paid internships, mentorships, and teaching artist and choreographer positions through the graduate choreographer & mentorship program. What is their organizational profile? Staff: 2 Part-time administrators (Executive Director & Programs Administrator) Stipend teachers: Annually (3 Regular teaching artists for EXPLORE classes, other teaching artists on contract for specific purposes) Volunteers: annually 183

184 Who do they serve? San Diego Youth (middle and high School) with a specific focus in City Heights and National City. TranscenDANCE alumni (youth who have participated in TranscenDANCE and have graduated from high school) EXPLORE classes serve approximately 150 youth per week. CREATE program serves approximately 25 youth and 5 Graduates during the summer months. ACTIVATE program serves approximately 25 youth and 5 Graduates throughout the year. What are their goals? Infuse creativity and innovation in all work. Create a setting for culturally diverse youth to collaborate in meaningful ways. Engage in compassionate communication methods. Focus on local neighborhood youth. Inspire critical thinking and problem solving for complex social issues through performance based learning. Facilitate all programs with a youth driven approach. Foster collaboration with individuals and organizations that can engage youth in mutual learning experiences. What impact have they made? Percent of Performing Group students that graduated from high school or achieve their GED: 100% Percent of Performing Group students to attend college: 70% to 80% Who are their key supporters? Commission of Arts and Culture Councilmember Marti Emerald Danah Fayman Emota Fei Family Foundation Kathy Kerch Smith Other grantors- Tippett Foundation, Boys and Girls Foundation Private donations The Bader Group TranscenDANCE Board Who are their community partners? Art Power: University of California, San Diego ARTS, A Reason to Survive Hoover High School Kiwanis Club National Conflict Resolution Center San Diego County Office of Education San Diego State University Shakti Rising Sweetwater Union School District University of California San Diego 6 th College Winke Design 184

185 UCSD Mother, Child and Adolescent HIV Program Mission: To constantly improve the care and treatment of HIV infected and affected women, children, and youth and to prevent new HIV infections. Contact: Mary Caffery, RN. MSN Nurse Coordinator (619) Who are they? The UCSD Mother, Child and Adolescent HIV Program provides comprehensive, family centered HIV care to women, children, and youth. A multidisciplinary team of HIV specialists provides medical care, clinical research trials, patient education, counseling, case management, peer advocacy, and community education. What is their affiliation with City Heights? Serve City Heights through the o FemOwen Clinic and Perinatal HIV Clinic located at 4168 Front Street, San Diego, CA o Pediatric & Adolescent HIV Clinic 4076 Third Avenue, Suite 301, San Diego What support services do they offer? All services are available in English and Spanish. Translation services are available for other languages. All services are provided in a manner that respects the confidentiality of each person. Prenatal Program: Provides comprehensive prenatal/hiv services for women living with HIV. Staff provide culturally competent healthcare for women and their infants. Advocacy (Women, Children, and Youth). Case Management (Women, Children, and Youth). Clinical Research Trial (Women, Children, and Youth). Family Planning (Women and Youth). Primary Health Care (Youth). Health Education (Women, Children, and Youth). HIV Care (Women, Children, and Youth). Mental Health Services (Women and Youth). Neurodevelopment Evaluations (Children and Youth). Nutrition (Women, Children, and Youth). Pre Conception Counseling (Women). Prenatal Care and Delivery (Women). Primary Care (Women, Children, and Youth). Someone to Talk to (Women, Children, and Youth). STD Treatment (Women and Youth). What is their organizational profile? Staff: 22 Full-time, 0 Part-time Who do they serve? Adolescents and Young Adults (13 to 24 years of age). Women and their children. Children with HIV. What are their goals? Provide comprehensive coordinated HIV care to improve quality of life in others. Conduct research to develop medication and vaccine regimens. 185

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