Front-Office Server 2.7

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1 This release connector is deprecated. Use Kofax Capture and the appropriate Kofax Capture release script to release documents to a specific destination. KOFAX Front-Office Server 2.7 Configuration Guide for IBM Content Manager 8.2 and

2 Kofax, Inc., Laguna Canyon Road, Irvine, California 92618, U.S.A. All rights reserved. Use is subject to license terms. Third-party software is copyrighted and licensed from Kofax s suppliers. For information on third-party software included in this product, see KFSTHIRDPARTYLICENSEREADME.txt. This product is protected by U.S. Patent No. 6,370,277. THIS SOFTWARE CONTAINS CONFIDENTIAL INFORMATION AND TRADE SECRETS OF KOFAX, INC. USE, DISCLOSURE OR REPRODUCTION IS PROHIBITED WITHOUT THE PRIOR EXPRESS WRITTEN PERMISSION OF KOFAX, INC. Kofax, the Kofax logo, VirtualReScan, the VRS VirtualReScan logo, and VRS are trademarks or registered trademarks of Kofax, Inc. in the U.S. and other countries. All other trademarks are the trademarks or registered trademarks of their respective owners. U.S. Government Rights Commercial software. Government users are subject to the Kofax, Inc. standard license agreement and applicable provisions of the FAR and its supplements. You agree that you do not intend to and will not, directly or indirectly, export or transmit the Software or related documentation and technical data to any country to which such export or transmission is restricted by any applicable U.S. regulation or statute, without the prior written consent, if required, of the Bureau of Export Administration of the U.S. Department of Commerce, or such other governmental entity as may have jurisdiction over such export or transmission. You represent and warrant that you are not located in, under the control of, or a national or resident of any such country. DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS, REPRESENTATIONS AND WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, ARE DISCLAIMED, EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID.

3 Contents Introduction...5 Additional Documentation...5 System Requirements...5 Required IBM Content Manager Files on Kofax Front-Office Server...5 Configuring IBM Content Manager...6 Setting Up User Accounts...6 Creating Kofax Front-Office Server User Accounts in IBM Content Manager...6 Setting Up Destinations...9 Configuring Kofax Front-Office Server...10 Frequently Asked Questions...12 Technical Support...13 Kofax, Inc. 3

4 Contents 4 Kofax, Inc.

5 Introduction This guide shows how to configure IBM DB2 Content Manager 8.2 and 8.3 and Kofax Front-Office Server. Item types in IBM Content Manager appear as destinations in Kofax Front-Office Server, and you can select attributes that appear as index fields. In IBM Content Manager System Administration Client, you create item types and attributes and then grant permissions to the necessary users by creating user groups and access control lists. You can add Kofax Front-Office Server users to IBM Content Manager or use Kofax Front-Office Server Web Client to associate Kofax Front-Office Server users with IBM Content Manager users. In the IBM Content Manager client, you create folders that match the item types. Additional Documentation This guide should be read with the following documentation: Kofax Front-Office Server Installation Guide Kofax Front-Office Server Administrator s Guide Kofax Front-Office Server Administration Console Help Kofax Front-Office Server Web Client Help For information about IBM Content Manager, refer to the documentation that came with the product or contact IBM for support. Tip For additional information about Kofax products, visit the Kofax Web site and go to the Technical Support pages. These pages provide product-specific information, such as supported versions of the destination type, current revision levels, the latest drivers and software patches, technical tips, and a searchable knowledgebase. In addition, updates to product documentation (if any) are available from these pages. System Requirements Before configuring IBM Content Manager, install the following. These should be on separate servers: Kofax Front-Office Server IBM Content Manager Server Required IBM Content Manager Files on Kofax Front-Office Server On the server where Kofax Front-Office Server is installed, you must also install the following IBM Content Manager files: DB2 run-time files Information Integrator for Content (II4C) connector You may also install the IBM DB2 Content Manager Client for Windows for convenient access to files in Content Manager. Refer to the IBM Content Manager documentation for instructions on installing and configuring these files. Kofax, Inc. 5

6 Note the following: Because these IBM Content Manager 8.2 and 8.3 files are not supported on 64-bit Windows system, the IBM Content Manager connector cannot be used when Kofax Front-Office Server is installed on a 64-bit Windows system. When installing the II4C connector, be sure to use the correct connection ID, which may be different from the administrator s ID. If the wrong connection ID is specified, users will not be able to connect through Kofax Front-Office Server. Configuring IBM Content Manager This section provides basic procedures for using IBM Content Manager System Administration Client to set up IBM Content Manager to use with Kofax Front-Office Server. Refer to the IBM Content Manager documentation for complete instructions. Setting Up User Accounts Kofax Front-Office Server and IBM Content Manager use separate security systems. To send documents to IBM Content Manager, you need to log on with a valid IBM Content Manager user account as follows: Users sending documents through Kofax Front-Office Server Web Client are prompted to enter an IBM Content Manager user name and account when they expand the list of destinations. Once they have logged on successfully, the credentials are saved. Administrators setting up global and group shortcuts can save an IBM Content Manager user name and password for the IBM Content Manager destination type. The credentials are used as defaults when creating shortcuts for IBM Content Manager destinations. Administrators can override the defaults by assigning different user accounts to individual shortcuts. After the credentials have been saved, users or administrators are not prompted for an IBM Content Manager user name and password unless they were changed. Refer to the Help for Kofax Front-Office Server Web Client and Kofax Front-Office Server Administration Console for instructions. Creating Kofax Front-Office Server User Accounts in IBM Content Manager Use IBM Content Manager System Administration Client to create users and grant them the necessary privileges. The following procedure provides a basic example of creating IBM Content Manager users who will use Kofax Front-Office Server. This consists of the following general steps: Create a privilege set with the appropriate rights for a Kofax Front-Office Server destination. Create a user group for Kofax Front-Office Server users. Create the user accounts for Kofax Front-Office Server. Create an access control list for users of an item type. You can create different access control lists if different sets of users need access to specific item types. Refer to the IBM Content Manager documentation for complete instructions. 6 Kofax, Inc.

7 To create a privilege set for Kofax Front-Office Server Users 1 Start IBM Content Manager System Administration Client. Log on to the server for IBM Content Manager and use an administrator s user ID and password. 2 In the DB2 Content Manager panel on the left side of the IBM Content Manager System Administration Client, expand the listing for Authorization. There should be four items underneath it: Privileges, Privilege Groups, Privilege Sets, and Access Control Lists. 3 Right-click Privilege Sets. From the menu that appears, select New Advanced. The New Privilege Set Definition (Advanced) window appears. 4 In the Name field, type the name of the privilege set. 5 Under Privileges, select only the following. The privileges appear under Selected privileges as you select each check box. ItemAdd ItemAddLink ItemAddPart ItemLinkTo ItemLinked ItemQuery ItemSQLSelect ItemSetUserAttr ItemTypeQuery 6 Click OK. The New Privilege Set Definition (Advanced) window closes, and the new privilege set appears in the IBM Content Manager System Administration Client window. To create user groups for Kofax Front-Office Server Users 1 If you are not in IBM Content Manager System Administration Client, log on. 2 In the DB2 Content Manager panel on the left side of the IBM Content Manager System Administration Client, expand the listing for Authentication. There should be two items underneath it: Users and User Groups. 3 Right-click User Groups. From the menu that appears, select New. The New User Group window appears. 4 In the Name field, type a name for the user group. Leave the other fields empty. 5 Click OK. The New User Group window closes, and the new user group appears in the IBM Content Manager System Administration Client window. To create user accounts for Kofax Front-Office Server Users 1 If you are not in IBM Content Manager System Administration Client, log on. 2 In the DB2 Content Manager panel on the left side of the IBM Content Manager System Administration Client, expand the listing for Authentication, if it is not already. 3 Right-click Users. From the menu that appears, select New. The New User window appears. 4 On the Define Users tab, complete the following fields that are required for use with Kofax Front-Office Server. The other fields are optional. Refer to the IBM Content Manager documentation for more information. User name: Type the user name for logging on to IBM Content Manager. This can match the user name defined in Kofax Front-Office Server, or you can enter this name Kofax, Inc. 7

8 when you expand the IBM Content Manager listing in Kofax Front-Office Server Web Client. Password: Type the password. This can match the password of the Kofax Front-Office Server user account, or you can enter this password when you expand the IBM Content Manager listing in Kofax Front-Office Server Web Client. Confirm password: Type the same password you entered in the Password field. Password expiration: Select the option that meets your password policy. For the Kofax Front-Office Server administrator and default user accounts, we recommend that you select Never expires so that you do not need to change the passwords in Kofax Front-Office Server Web Client later. Note If you select At next logon, make sure that the user obtains a new password before connecting to IBM Content Manager through Kofax Front-Office Server Web Client. Maximum privilege set: Select the privilege set you created. 5 Click the Assign to Groups tab. Under Assign the users to one or more groups, select the user group you created earlier. If the user belongs to more than one user group, select them. To select several groups, press Ctrl as you click each one. To select a range of groups, press Shift as you click the first and last groups of the range. 6 Click the Set Defaults tab. Complete the tab as follows: a Set the Default resource manager and Default collection fields to the appropriate settings for your IBM Content Management system. Normally, these settings will be the defaults. b If you have not already created an access control list, select PublicReadACL in the Default item access control list field. You will add the user to an access control list for your item type later. If you have already created an access control list, select it. 7 Click OK to create the user account. The New User window closes, and the user name appears in the IBM Content Manager System Administration Client window. To create an access control list 1 If you are not in IBM Content Manager System Administration Client, log on. 2 In the DB2 Content Manager panel on the left side of the IBM Content Manager System Administration Client, expand the listing for Authorization. 3 Right-click Access Control Lists. From the menu that appears, select New. The New Access Control List Definition window appears. 4 In the Name field, type the name of the access control list. 5 Under Find groups/users, type the name of the user group (not the individual user accounts) you created and click Find. You can use the options and buttons in the Find groups/users section to find the user group. Refer to the IBM Content Manager System Administration Client Help for instructions. 6 When the group you want appears in the table below the Show options, select it. 7 Under Privilege Sets, select the privilege set you created for Kofax Front-Office Server. The Add button should be enabled. 8 Click Add. The pairing of the user group and privilege set should appear in the table. 9 Click OK. The New Access Control List Definition window closes, and the access control list name appears in the IBM Content Manager System Administration Client window. 8 Kofax, Inc.

9 10 Apply the new access control list to the user accounts that were created before you defined the access control list. Do the following: a b c d e Click Users, which is under Authentication. A list of users appears on the right. Right-click the user you want to change. From the menu that appears, select Properties. Click the Set Defaults tab. Change the Default item access control list to the access control list you just created. Click OK. Setting Up Destinations Use IBM Content Manager System Administration Client to create the item types that you will use as Kofax Front-Office Server destinations. The item type name appears in Kofax Front-Office Server Web Client. When you create the item type, select an attribute to identify the document name and any others that you want to appear as index fields in Kofax Front-Office Server. Use one of the following options for storing documents in IBM Content Manager System: In a folder with the same name as the item type In a specified folder Without linking to any specific folder You specify which option to use in the rs.connector.ibmcm.properties as shown in Configuring Kofax Front-Office Server on page 10. If you want to store documents in folders in IBM Content Manager System, you might need to create folders in Client for Windows. When defining a folder, select an existing item type, or create a new item type that has at least one attribute selected as Represents item and a privilege set with at least the following privileges: ItemAdd ItemAddLink ItemLinkTo ItemQuery ItemSetUserAttr ItemSQLSelect ItemTypeQuery This section provides a basic procedure for creating an item type and a folder for documents. The item type in this example uses the access control list you defined in the previous section. The access control list is associated with a privilege set that includes the necessary privileges. For complete information about creating item types and folders, refer to the IBM Content Manager documentation. To create an item type 1 If you are not in IBM Content Manager System Administration Client, log on. 2 In the DB2 Content Manager panel on the left side of the IBM Content Manager System Administration Client, expand the listing for Data Modeling. The items listed under Data Modeling include Item Types. 3 Right-click Item Types. From the menu that appears, select New. The New Item Type Definition window appears. Kofax, Inc. 9

10 4 On the Definition tab, type the name in the Name field. As you type the name, it also appears in the Display name field. Note Leave the Display name field at its default. It is not used by Kofax Front-Office Server. 5 Click the Access Control tab. In the Item type access control list field, select the access control list you created for users who will use this item type. 6 Click the Attributes tab. Add any attributes you want to use as index fields. Note Do not use attribute groups. Attributes in attribute groups do not appear in Kofax Front-Office Server destinations. 7 Click the Document Management tab. Complete the tab as follows: a Click Add. The Define Document Management Relations window appears. b In the Part type field, select ICMBASE. c In the Access control list field, select the access control list that you created. d Click OK. The Define Document Management Relations window closes, and the settings appears as a row in the table. 8 Complete the other tabs, if desired. 9 Click OK. The New Item Type Definition window closes, and the access control list name appears in the IBM Content Manager System Administration Client window. To create a folder 1 Start Client for Windows. Log on to the server for IBM Content Manager and use an administrator s user ID and password. 2 Search for an existing document in any folder. If IBM Content Manager does not have any documents, import one. 3 Right-click a document. From the menu that appears, select Add to new Folder. The Add to New Folder window appears. 4 Complete the Add to New Folder window as follows: a Select Open folder in new window. b In the Item Type field, select the item type that you want to use for the folder. The Item Type must have at least one attribute selected as Represents item. c In the field which was selected as Represents item, type the folder name. This name must match the item type name for the document if you want to store documents in a folder named by its item type. d Leave the other fields in their default settings. e Click Create. A window opens for your new folder, and it contains the document you selected. You can delete the document. Configuring Kofax Front-Office Server Copy the necessary files to configure Kofax Front-Office Server for IBM Content Manager. 10 Kofax, Inc.

11 Note To help in copying the files, create a shared folder on one computer that is accessible to the other. You can then copy the Content Manager files into the shared folder and then move them to the appropriate Kofax Front-Office Server folder. To configure Kofax Front-Office Server for IBM Content Manager 1 On the server where Kofax Front-Office Server is installed, locate the following files where the DB2 run-time files and II4C connector is installed. The paths are based on a default installation. If you had installed IBM Content Manager in a different path, locate the files in the appropriate folder. C:\Program Files\IBM\db2cmv8\cmgmt\connectors\cmbicmenv.ini C:\Program Files\IBM\db2cmv8\cmgmt\connectors\cmbicmsrvs.ini C:\Program Files\IBM\db2cmv8\lib\cmbcm81.jar C:\Program Files\IBM\db2cmv8\lib\cmbicm81.jar C:\Program Files\IBM\SQLLIB\java\db2java.zip 2 Copy (do not move) the IBM Content Manager files to folders shown in Table 1. The paths listed in the table are relative to the folder where Kofax Front-Office Server is installed (such as C:\Program Files\Kofax\Front-Office Server). Table 1. IBM Content Manager Files and Paths for Application Servers File cmbicmenv.ini cmbicmsrvs.ini cmbcm81.jar cmbicm81.jar Copy to Location \Avalin\jboss\bin \Avalin\jboss\bin \Avalin\jboss\server\avalin\lib \Avalin\jboss\server\avalin\lib 3 Copy the db2java.zip file to the \Avalin\jboss\server\avalin\lib folder where Kofax Front-Office Server is installed. 4 Open rs.connector.ibmcm.properties in a text editor. Edit the following properties, and then save and close the file: folder.option default.folder 5 Copy rs.connector.ibmcm.properties from the \Resources\setup folder to the \Avalin\jboss\server\avalin\conf folder where Kofax Front-Office Server is installed. 6 Stop and restart Kofax Front-Office Server. 7 Deploy RSModuleConnectorIBMCM.ear: Copy the file from the \Resources\setup folder to the \Avalin\jboss\server\avalin\deploy folder where Kofax Front-Office Server is installed. 8 Use Kofax Front-Office Server Administration Console to enable the IBM Content Manager destination type, and to associate the newly available IBM Content Manager module to the desired roles. Refer to the Kofax Front-Office Server Administration Console Help for instructions. The IBM Content Manager destinations should display in Kofax Front-Office Server Web Client and Kofax Front-Office Server Administration Console. To display these IBM Content Manager destinations on the MFP front panel, create and deploy shortcuts with Kofax Front-Office Server Kofax, Inc. 11

12 Web Client and Kofax Front-Office Server Administration Console. Refer to the Help for these applications for information. Note Stop and restart Kofax Front-Office Server whenever you change document types in IBM Content Manager. Changes in document types do not appear until you restart, even if you refresh the list of destinations. Frequently Asked Questions If the software does not work correctly, or if you have questions about how the software operates, refer to the information in this section. You can find additional information and software updates on the Kofax Web site. Why does IBM Content Manager not display as a destination type in Kofax Front-Office Server Web Client and Kofax Front-Office Server Administration Console? Check the following: Make sure you have performed the procedures shown in Configuring IBM Content Manager on page 6 and Configuring Kofax Front-Office Server on page 10. Create users in IBM Content Manager to correspond with users in Kofax Front-Office Server. Refer to Setting Up User Accounts on page 6. Enable the IBM Content Manager destination type in Kofax Front-Office Server Administration Console. Refresh the browser window. My document type does not appear under IBM Content Manager. What do I do? Check the following: You have added the IBM Content Manager user to a group or role and then assigned the role to the document type and cabinet. The name of the item type and folder match exactly. If you changed document types, stop and restart Kofax Front-Office Server. How do I send documents to a destination from the MFP? Create shortcuts in Kofax Front-Office Server Administration Console and Kofax Front-Office Server Web Client. Shortcuts created with Kofax Front-Office Server Administration Console are available to all users of an MFP. Users can create their own shortcuts with Kofax Front- Office Server Web Client. Why am I unable to send documents to IBM Content Manager from the MFP? Make sure that you have established credentials for an IBM Content Manager user in Kofax Front-Office Server Administration Console. Refer to Setting Up User Accounts on page 6. Why can I connect to IBM Content Manager through Windows, but not through Kofax Front- Office Server? When installing the II4C connector on the computer where Kofax Front-Office Server is installed, be sure to use the correct connection ID, which may be different from the administrator s ID. How do users verify that their documents are being sent to a destination? Use IBM Content Manager Client for Windows to view the documents that were sent. 12 Kofax, Inc.

13 Technical Support For additional technical information about Kofax products, visit the Kofax Web site at and select an appropriate option from the Support menu. The Kofax Support pages provide product-specific information, such as current revision levels, the latest drivers and software patches, online documentation and user manuals, updates to product release notes (if any), technical tips, and an extensive searchable knowledgebase. The Kofax Web site also contains information that describes support options for Kofax products. Please review the site for details about the available support options. If you need to contact Kofax Technical Support, please have the following information available: Kofax Front-Office Server software version and build number Operating system and service pack version MFP or scanner make and model Kofax Document Scan Server version Destination type name, version, and configuration Special/custom configuration or integration information Kofax, Inc. 13

14 14 Kofax, Inc.

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