Terremark Overview. Moscow, 17 March 2010

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1 Moscow, 17 March 2010

2 Terremark Worldwide Leading global provider of managed IT services World-class physical infrastructure Leader in emerging Cloud Computing space Leader in federal government market Comprehensive portfolio of solutions 13 facilities on three continents Connectivity from >160 global network carriers 1,100 commercial and government customers 2

3 Global Footprint Dominican Republic Brussels Culpeper, VA Santa Clara, CA Bogotá Dallas, TX Pleasonton, CA Miami, FL São Paulo London Madrid Amsterdam Istanbul 3

4 Gartner Magic Quadrant Web Hosting & Cloud System Infrastructure Services This Magic Quadrant was published by Gartner, Inc. and should be evaluated in the context of the entire report. The Gartner report is available on request from Terremark. This Magic Quadrant for Web Hosting and Hosted Cloud System Infrastructure Services (On Demand) is copyrighted Jul 2, 2009 by Gartner, Inc. and is reused with permission. The Magic Quadrant is a graphical representation of a marketplace at and for a specific time period. It depicts Gartner s analysis of how certain vendors measure against criteria for that marketplace, as defined by Gartner. Gartner does not endorse any vendor, product or service depicted in the Magic Quadrant, and does not advise technology users to select 4 only those vendors placed in the Leaders quadrant. The Magic Quadrant is intended solely as a research tool, and is not meant to be a specific guide to action. Gartner disclaims all warranties, express or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

5 Outsourced Infrastructure Services Custom Application Application Server Database Server Web Server Operating System Server/Storage Platform Colocation vcloud Express The Enterprise Cloud Managed Hosting Network Data Center Technology Platform 5

6 Cloud Computing 6

7

8

9 The Enterprise Cloud Virtual private cloud Dedicated Resource Pool + available Burst Mode Physical device & private network integration Supports Windows, Linux, Solaris, BSD Role-based security & full audit capability 9

10 Easy To Use Web Management Console Point-and-click server deployment Integrated network, security, load-balancing features Role-based security model Fully auditable for compliance integration

11 Elasticity Reconfigurable virtual machines Add/remove additional core capacity as needed Bursting: On-demand access to shared resource pool - Enable on processor and/or memory - Billed on metered basis - Cost-effective, automated way to handle spikes

12 Security Fully-integrated security architecture - VLAN segmentation - VPN access to console - Fully-configurable Cisco firewalls - Two-factor authentication Compatible with today s compliance requirements - Fully auditable Extended Security Suite available - IDS/IPS services - Log aggregation & event correlation - Network flow analysis

13 Federal government s official Web portal Managed by GSA First.gov site to run on cloud infrastructure Utilizes two-pass authentication feature Expanded relationship to include Data.gov 13

14 USA.gov: 50% of reduction in management costs 14

15 15

16 Achieving Continuous Security Compliance in the Cloud To our knowledge, our enterprise-class cloud service is the first cloud Certified and Accredited (C&A d) to the government s FIPS moderate security level, explained Nicoletti. This certification process is thorough and exhaustive requiring hundreds of control steps, volumes of documentation, and review of numerous complex processes. It also necessitates considerable physical security to protect the environment. We quickly passed the certification with only a single exception which we quickly addressed in less than 12 hours. For the physical accreditation, no modifications were required which is practically unheard of! Security is a key issue in all government projects and the GSA had a major concern about comingling data between government projects and commercial entities. Reducing the comingling of data is accomplished by a few different factors. First, the use of VMware ESX Server and resource pools allows the customer to have a dedicated resource that is not oversubscribed on top of a second customer. Secondly, leveraging a separate firewall context for each customer provides network autonomy through the use of customerdedicated interfaces and VLANs. Finally, the Terremark Infinicenter web portal ensures virtual disk placement is dedicated and provides a unique environment per customer. 16

17 Datacenter consolidation Complete suite of back-office applications Cloud-to-cloud disaster recovery Upfront CapEx savings of $210,000 Systems supporting over 800 hotels all over the world 17

18 from $210K in Capex + 10K per month to $16K per month 18

19 Broadlane Case Study: 50% cost reduction, from 110 servers to 23

20 The Go-Live weekend was exhausting and exhilarating at the same time Moved 110 servers over the wire in one weekend Switched our WAN Redirected over 100 customer EDI/ XML connection Moved over 32 Terabytes of data Consumed 8 gallons of Starbucks coffee, 2 cases of Redbull, 2 cases of Monster, and several dozen donuts No customer impact! Most employees and customers did not know we moved data centers until a company wide announcement 20

21 The move to Terremark has resulted in many benefits Our support has never been better, there are fewer calls to our production support team, but if there are, we react quickly Reduced our need for capital investments on hardware freeing up for software projects Digital Ops + VMWare console has given us the visibility we need to act quickly Disaster recovery is now under way, the traditional model would have been too costly Environmental benefits have been good for Broadlane, winner of the Champion of Change award (Environmental Excellence) in 2007 due to our emphasis on reducing our environmental impact Our own testing environments are now able to mimic production, DR underway Reduced our data center costs by two thirds! 21

22 Agora Games builds online gaming communities, in-game and on the web. The provide social networking and extend the value of gaming brands like the wildly popular Guitar Hero franchise. They needed a flexible computing platform that could burst at the speed of their business to accommodate the dynamic demand caused by online events and seasonal changes Traffic-heavy consumer sites Unpredictable growth High-profile product launches 22

23 dynamic allocation of computing resources 23

24 By 2011, 80 percent of the Fortune top 1000 enterprises will pay for some cloud computing services

25 QUESTIONS? Joost Metten 25

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