Project Quality Management

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1 Project Quality Management May 2016 Qatar 19-OCT-15 This course is Designed, Developed, and will be Delivered under ISO 29990:2010 Standards

2 Project Quality Management Why Choose this Course? What are the Goals? In today s fiercely competitive and fast changing business environment, delivery of high uality project outcomes is the key to organisations survival and prosperity. Managers are constantly seeking to produce good uality results while reducing costs and minimizing delays. Structured to offer a comprehensive overview of uality management in projects with careful balance of uantitative and ualitative considerations, the Project Quality Management course will euip participants with the essential management skills, tools and methodologies reuired for effective delivery of high uality project outcomes. This course will feature: An overview of key project uality management concepts The concepts, tools and techniues involved in uality planning and control in conjunction with the Critical Path Method and other proven project management methodologies An introduction to statistical process control tools An overview of typical project problems and strategies for their mitigation An overall focus on benefit realization from project conception to completion Who is this Course for? This course is suitable to a wide range of professionals who are involved in or manage internal and external projects both in the private and public sector. Some prior knowledge of uantitative analysis techniues is beneficial, however not reuired as all tools and methodologies will be covered starting from the basics. By the end of this course, participants will be able to: Define what uality means Understand the importance of deliberate uality management processes in projects and integrate uality in project initiation, planning, execution, control and completion Identify and document uality reuirements and standards for the project and product Apply cost benefit analysis, cause and effect diagrams, control charts and other tools in project planning and control Apply basic statistical uality control concepts Implement effective uality assurance and control Be ready and conduct uality audits Effectively manage stakeholders to ensure their satisfaction with the project results Improve the uality climate and culture across the project life cycle How will this be Presented? This course will utilise a variety of proven highly interactive adult learning techniues to ensure maximum understanding, comprehension and retention of the information presented. This includes facilitated group and individual exercises, case studies, simulations, and videos. The instructor will also facilitate learning by encouraging the delegates to test and critically appraise any theories and concepts on the course.

3 The Course Content Day 1 Understanding Project Quality Management and Imbedding Quality in Project Initiation To effectively manage uality you need to understand what uality means and why it is important. You need to imbed uality in projects from the very beginning, when the projects are being defined and approved. Quality planning as part of Project Charter Defining projects Documenting project scope and priorities Documenting business case Introduction to uality management in projects and operations Definition of uality: uality vs grade, accuracy vs precision Quality Management concepts: principles, policy, objectives, planning, assurance, control, and audit Cost of uality Quality management and project life cycle PMBOK uality management knowledge area Quality at the project initiation stage: defining projects, collecting reuirements, and planning scope management Project charter, project scope and product scope Business case essentials: focus of benefits Stakeholder management as a key to high uality outcomes Management of project constraints, priorities and trade-offs Day 2 Planning for Quality As the project moves to the planning stage, you need to ensure that uality is present at every step. Development of the project baseline Quality planning as part of Project Plan Documenting Project Plan Work Breakdown Structure (WBS), Reuirement Traceability Matrix (RTM) Scheduling: Critical Path Method (CPM) and Gantt Chart Allocation of resources to achieve outcomes on time Basic statistics for project planning and control Estimating and budgeting Project uality planning Quality metrics and checklists Project Plan Project Quality Management

4 The Course Content Quality Certification Day 3 Quality Assurance and Control During project execution, you collect information about project progress and take corrective actions when reuired. Quality monitoring, assurance and control tools help you identify problems in your projects when there is still time to fix them. Evaluation and communication of project progress Project monitoring and control based on data Implementation of corrective actions Evaluation of project success Quality in the project execution phase Key uality principles; responsibility for uality Quality standards and metrics Project monitoring control and uality assurance tools; verification and validation processes Introduction to Statistical Process Control (SPC) tools: Pareto analysis, cause-and-effect diagrams, histograms, trend analysis, scatter diagrams, process control charts, process capability, etc Managing scope creep, hope creep, effort creep, feature creep and other creeps Correcting project delays Quality audits Project closure and acceptance End of project reviews and benefit realization reviews; lessons learned PetroKnowledge utilises a Quality Management System which covers technical, administrative and commercial aspects of its business operations. It was designed in accordance with the principles of ISO 9001:2008 uality standard. PetroKnowledge has acuired the ISO 29990:2010 international standard which ensures that the design, development, and delivery of the learning service meet the ISO reuirements. This uality mark ensures excellence of our training courses. Associations Project Quality Management

5 Project Quality Management Please use BLOCK CAPITALS to fill in this form. It is important that you read carefully through all information before starting to complete the form. REGISTRATION DETAILS Family Name... First Name (Mr./Ms.)... Position... Company... Mailing Address Telephone Fax AUTHORISATION Mobile Authorised by... Position... Mailing Address Telephone Fax Mobile COURSE SCHEDULE May 2016 Qatar REGISTRATION FEES US$ 3,500/ - per participant This fee is inclusive of Documentation, Lunch and Refreshments MODE OF PAYMENT Please invoice my company Please invoice me Cheue payable to PetroKnowledge Limited WAYS TO REGISTER T: F: E: W: HOTEL ACCOMMODATION Hotel accommodation is not included in the Registration Fee. A reduced corporate rate and a limited number of rooms are available for attendees wishing to stay at the hotel venue. Please make your reuest for accommodation at least 3 weeks prior to the commencement of the course. CERTIFICATION A Certificate of Completion will only be awarded to those delegates who attend the entire course Training & Development Services for the Oil & Gas Industry PetroKnowledge Limited P. O. Box Abu Dhabi, U.A.E. CANCELLATIONS & SUBSTITUTIONS You must notify the Registrar of cancellations at least 2 weeks before a scheduled seminar in order to be eligible for a credit. If you cannot attend, you may send a replacement from your organisation at no charge. There is a $250 handling charge for all cancellations or rescheduling. We reserve the right to cancel a seminar due to low enrolment. All registrants will be notified in advance and a full refund will be provided upon reuest. DISCLAIMER Circumstances beyond the control of PetroKnowledge may necessitate postponement, change of venue or substitution of the Instructor. As such, PetroKnowledge reserves the right to implement such amendments.

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